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Phantom Divers - All You Need to Know BEFORE You Go (with Photos)
Phantom divers information.
“ Ramon was my very knowledgable, friendly and fun instructor. ” in 2 reviews
“ We were a little nervous but Marco made us feel very safe and confident. ” in 2 reviews
“ One of the reasons I initially chose Phantom was their responsiveness with my inquiries via email for about 3 weeks before my vacation . ” in 2 reviews
Location & Hours
1 Avenida Nte. 238
77710 Playa del Carmen, Quintana Roo
Amenities and More
- 1 star rating Not good
- 2 star rating Could’ve been better
- 3 star rating OK
- 4 star rating Good
- 5 star rating Great
Select your rating
Came to Phantom Divers from Los Angeles to get my PADI certification. Ramon was my very knowledgable, friendly and fun instructor. He was very thorough in making sure I understood the theories and applications of recreational diving and was also patient in helping me familiarize myself with equipment usage. The locations where we dove were very beautiful. Playa del Carmen is rich with diverse aquatic life. You will not be disappointed.
Zoomedia124#I had an amazing time. Very knowledgeable staff, very safe, totally awesome experience. Santiago was a great instructor and dive master and made sure we were all comfortable and technically proficient before going down. I'll be back on my next trip!
Super happy with my experience. I did 3 separate dive trips with them, wrecks, reefs and Cenotes. They were amazing. One of the reasons I initially chose Phantom was their responsiveness with my inquiries via email for about 3 weeks before my vacation. Definitely had the trip of a lifetime. Marco was such a great dive guide, can say thanks enough.
Great dive shop in Playa del Carmen. I came here for my first scuba experience. The instructors here are very passionate about helping you have a good experience. Highly recommend going here if you are in the area for scuba experience and diving needs.
Dive with the shop for 4 days. Enjoy everyone I met. Unlike other shops, phantom organize the dives in small groups. Boats are smaller. Service is good. Cenotes cavern and cave dive is a must. BTW PayPal charged 5 % for credit card. Bring cash and save some $. All the ATM has a service charge fee too.
See all photos from Michael W. for Phantom Divers
I would NOT recommend this scuba shop for beginners. When I arrived at the shop I filled out a few forms. There were 2 questions on the form that asked if I suffer from motion sickness and/ or sea sickness - to both I replied with a "YES." They never asked about this information or offered until I had already paid and we were on the boat that the water was really choppy that day. I had also never dived before or breathed through a scuba regulator, which they were well aware of. So now, you have a puking girl in the middle of the ocean being told to put a contraption in her mouth and swim 40 feet underwater. Are you kidding me?? I spent the next hour+ in the boat feeling like I was dying. Of course it's not their fault that I was suffering from motion sickness, but I would have never gone out if they had given me a lesson breathing though a regulator close to shore. When I got back to the shop I did not even ask for a refund. However, what I did ask for was a credit should my boyfriend ever come back and want to go again. (Side note: we were clearly Americans here on vacation. The likelihood of us coming back is slim to none - I just asked for this really to make myself feel a little better about throwing more than $100 down the hole). The lady showed no sympathy and simply responded, "That's not how it works." Save your money and go somewhere that cares.
I highly recommend Phantom Divers. These guys are great. I've never been disappointed with any of the various options they provide. I've done local dives, night dives, bull shark encounter. Cenote, and the Cozumel trip. They are always really helpful in every way. I forgot my dive camera battery on this trip and was thought I was probably screwed. The staff at Phantom called there gear rep and I had a battery the next day and for less than the original quote. They are a top notch dive shop. Prices are great. They have lockers at the shop to keep your stuff dry and secure along with a small area to change. Boats for the local dived are just a short 2 minute walk. This isn't a luxury option but does that really matter once you're in the water? Fantastic service and facility.
Great little shop, very personal attention. Great night dives. Lots of turtles on other reefs. Ramon was great with our daughters. Took them and made them very good Certified Divers. Totally trust him with the girls. They now love diving!
Awesome experience. This was our first time scuba diving and they trained us that day. We were a little nervous but Marco made us feel very safe and confident. One of my favorite things I have ever done - definitely recommend doing this.
We had not been diving in a while and so we paid for a refresher course, which ended up being a private dive guide. Charlie, was excellent. I panicked a little when I first got in the water but he was able to calm me down. My partner had an emergency while diving (nothing to do with the equipment) and Charlie pretty much fought with him to save his life. He triaged him afterwards and treated him promptly. I'm so grateful to Charlie for sacrificing his safety to make sure he was ok. A note to all: Remember that diving can be very dangerous if you do not follow the safety rules. Make sure you feel completely comfortable and knowledgeable before going in the water. If you haven't been diving in a while I would recommend you start with shallow dives and do practice exercises in a pool. Happy diving.
4 other reviews that are not currently recommended
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We have the best packages for you
OCEAN DIVE 2 TANKS Playa del Carmen
PHANTOM DIVERS offers incredible dive sites where you can enjoy reefs such as Turtles, Sabalos, Barracuda, Shangrila, Jardines, Cueva de Pargo, among others. We also have walls like Pared Verde, Chuzumbul, Moc-Che and ship wreck diving, all in Playa del Carmen.
SCHEDULE: Morning: Check in 8:30 am to 12:00 pm Afternoon: Check in 12:30 pm to 4:00 pm (shallow dives)
INCLUDES: 1. Guide 2. Tanks, weights and purified water.
PRICES: 1 TANK: $1500 MXN 2 TANKS: $1700 MXN Rental Equipment: $400 MXN
DIVE IN CENOTES – 2 TANKS Playa del Carmen
Cenotes are flooded cavern systems formed by the typical crystalline underground rivers of the region. In these places you have the option of cavern diving where you will enjoy amazing stalactites, stalagmites and marine fossils. With a visibility of over 50 meters, the cenotes are a singular point of attraction and a must-do for any diver.
SCHEDULE: Check in 8:30 am – 2:00-3:00 pm depending on the Cenote
2 TANKS CENOTES Category A: $2600 MXN (Non-diver: $1500 MXN) Category B: $3400 MXN (Non-diver: $1700 MXN) Category C: $3800 MXN (Non-diver: $1900 MXN) MIN. 4 PAX Rental Equipment: $500 MXN
DISCOVER SCUBA DIVING PADI
The Discover Scuba Diving program brings you even closer to PADI´S international open water license : if at the end of this experience you discover, that you want to pursue the certification, your Discover Scuba Diving will be credited towards your Open Water Diver course.
SCHEDULE: Check in 12:00 – 4:00 pm
INCLUDES: 1. Orientation. 2. Practice in pool or confined water. 3. One or two. 4. Full equipment.
PRICES: 2600 MXN (rental equipment included)
OPEN WATER PADI
If you have already started the theoretical part and practices in confined water (with PADI, SNSI or any other certifying agencies such as: SSI, CMAS, NAUI, IDEA, ACUC, etc.) you will be able to complete the full open water course with us, just bring your referral form signed by your instructor and one of our professional dive instructor will finish your course.
INCLUDED: 1. 2 days of 2 boat dives with exercises. 2. Full equipment. 3. PADI/SNSI certification.
SHARK DIVING TOURS
Diving with us means learning about the marine environment through experience and fun. Phantom Divers is the pioneer and leader of Bull Shark Diving with professional instructors that have been well trained on Sharks behavior.
You could be part of the most complete, fun activities offered by PHANTOM DIVERS in the Mayan Riviera, guided by our team of multilingual professional dive instructors, soon you will find out that diving in Mexico is an incredible experience: it offers a great variety of attractions, such as: incredibly colorful reefs full of marine life – deep dives – wreck dives – night dives – shark dives – wall dives – cavern dives.
You can live these amazing diving or snorkeling experiences that you ever dream to do when you think about the Mexican Caribbean Sea.Dive fun, Dive safe, DIVE PHANTOM!
As a diving center with a trajectory of more than 25 years, PHANTOM DIVERS Dive Center offers quality, fun and above all, security of guaranteeing your proper training, our instructors are characterized by their great experience and cordiality, they will guide you through each stage of your first certification and in all levels of diving courses and specializations in which you wish to participate.
We also accept referred divers who have already received their training in the classroom, e-learning and/or confined water.
Are you looking for multiple days of amazing dive experiences? These are the popular packages among divers, if you want a combination of dives in special, please send us an email with your diving preferences and we will gladly prepare a package for you. Prices include tanks and weights. Diving equipment is not included. *(complete gear 400 MXN per tour)
DIVE COURSES SHARK DIVING TOURS
Jorge loria - chino.
Playa del Carmen
I had an amazing time. Very knowledgeable staff, very safe, totally awesome experience. Santiago was a great instructor and dive master and made sure we were all comfortable and technically proficient before going down. I'll be back on my next trip!
In are couple days service become like a family. Amazing experience and service top 🔝
Just completed a two dive excursion and a refresher with Phantom Divers. Dive master Misraim was excellent. From equipment to staff on boat they were all great. I recommend this company if interested in diving in the Playa Del Carmen area.
©Phantom Divers 2016 All right reserved| Another A MAS UNO Estrategia Digital Website
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Phantom Divers - Dive shop in Playa del Carmen, Mexico
The 10th Top rated Dive shop in Playa del Carmen
1 Avenida Nte. #238, Centro, 77710 Playa del Carmen, Q.R., Mexico
Rating on Google Maps
- Tuesday: 8 am to 6 pm
- Wednesday: 8 am to 6 pm
- Thursday: 8 am to 6 pm
- Friday: 8 am to 6 pm
- Saturday: 8 am to 6 pm
- Sunday: 8 am to 6 pm
- Monday: 8 am to 6 pm
5 t. 3 months ago
5 omar e. 3 months ago, 5 juan a. 4 months ago, 5 laura p. 4 months ago, 5 jonas-taha el s. 5 months ago, 5 jimmy g. 8 months ago, 5 alec m. 8 months ago, 5 l. 10 months ago, 5 randy b. 10 months ago, 5 holly h. 11 months ago, 5 maria s. 1 year ago, 5 dmitriy a. 1 year ago, 5 prateek s. 1 year ago, 5 kaitlin j. 1 year ago, 5 tom f. 1 year ago, 5 michael u. 1 year ago, 5 lance m. 1 year ago, 5 gülseren a. 2 years ago.
- LGBTQ+ friendly
- Transgender safe space
- Wheelchair-accessible entrance
- In-store pick-up
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Trip Report My Review and Video of Bull Shark Dive
- Thread starter cleung
- Start date Dec 1, 2021
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- Dec 1, 2021
Thanks for the detailed review! This is an activity that garners some interest on the forum. Yeah, bull sharks are neat looking; some have that thick look with big pectoral fins and slightly short snout. 85 Feet for 25 minutes and it's apparently not uncommon to 'go into the red' (and even incur a deco. obligation...did I understand that right)? Were you guys diving air or nitrox? Was nitrox an option?
drrich2: Thanks for the detailed review! This is an activity that garners some interest on the forum. Yeah, bull sharks are neat looking; some have that thick look with big pectoral fins and slightly short snout. 85 Feet for 25 minutes and it's apparently not uncommon to 'go into the red' (and even incur a deco. obligation...did I understand that right)? Were you guys diving air or nitrox? Was nitrox an option? Click to expand...
Jake 10: The sharks ever show any aggression against the divers? Click to expand...
- Aug 16, 2022
Thank you for posting this report. I always enjoy reading about others doing this dive but I have never done it because I always dive in cenote‘s when I’m in PDC (as I agree that they are definitely the main attraction). I have always categorized it the same as GW cage dives and feed dives personally.
- Mar 26, 2023
A controversial but interesting type of dive, nice review.
- Oct 14, 2022
- Scuba Lawyer
- Jul 15, 2023
- Diving Litigation
- Jun 22, 2023
- Jun 14, 2023
- Ralph Capeling
- Mar 9, 2023
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- Phantom Divers
Playa Del Carmen, ROO 77710 #238 1a Ave Nte X Calle 14
- Mon: 8:00 - 20:00
- Tue: 8:00 - 20:00
- Wed: 8:00 - 20:00
- Thu: 8:00 - 20:00
- Fri: 8:00 - 20:00
- Sat: 8:00 - 20:00
- Sun: 8:00 - 20:00
Dive Shop Listing Claimed by PHANTOM DIVERS
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Dive Shop Information:
Dive Certifying Bodies we are affiliated or certified by
Padi, 5 star dive centers and dive resorts, padi, dive shops, dive resorts, dive boats and recreational facilities.
Less than 100 metres
Distance between your Dive Shop and the nearest Body of Water:
Diving with nitrox yes, access to a swimming pool for training purposes yes, accomodate rebreathers no, number of dive guides, additional notes.
We are the oldest store in Playa del Carmen since 1983, THE ONLY ONE AWARDED TWICE by the SECRETARY OF TOURISM for compliance with all regulation s and for conservation and research efforts in relation to diving activities with BULL SHARKS, a tourist product created by PHANTOM DIVERS . By diving with us you will be supporting their conservation .
We are concerned about your health so we have added measures to our procedures for cleaning our boats, the service areas and treating diving equipment, thus adapting to the current standards required for the prevention of COVID-19 in diving companies.
We have been assisting divers affiliated to all the diving certification agencies (PADI, SSI, CMAS; YMCA, ACUC, NAUI) from Mexico and all over the world. Our local scuba diving instructors and divemasters are all highly qualified professionals offering experience, self-confidence, and a warm Mexican welcome.
At PHANTOM DIVERS you will dive with friends. We have all the diving gear that you need and our dive boats have been specially designed to operate in the Caribbean Sea (Playa del Carmen and Cozumel island reefs). To fulfill your needs, we offer diving packages and tours that you will certainly love! PHANTOM DIVERS is your first choice for an underwater adventure.
Whatever you need, beginner, or seasoned diver, we are at your service! At PHANTOM DIVERS we will guide you through every stage of your chosen activity, whether as a referral diver, absolute beginner, or someone looking to expand and improve their existing skills.
Join the PHANTOM DIVERS community and live the BEST DIVING EXPERIENCE in the Mexican Caribbean!
Certifications yes, padi discover scuba diving, padi open water diver, padi padi scuba diver, padi digital underwater photographer.
Open Water Diver or equal rating, snorkel with no certification
PADI Drift Diver
Open Water Diver, or equal rating
PADI Enriched Air Diver
Open Water Diver or equal rating
PADI Night Diver
Padi peak performance bouyancy, padi underwater naturalist, padi underwater navigator, padi fish identification diver, padi adventure diver, padi deep diver.
Adventure Diver, or equal rating
PADI Wreck Diver
Padi advanced open water diver, padi scuba review.
any scuba certification, corequisite, or be enrolled in a scuba certification course
PADI Emergency First Response (EFR)
Padi rescue diver.
Adventure Diver (or equal rating) + CPR & First Aid trained within past 2 years
Open Water Diver (or equal rating) + Rescue Diver (or equal rating) + EFR Primary and Secondary Care (or equal rating) within past 24 months + medical statement signed by physician
PADI Emergency Oxygen Provider
Rental equipment yes.
#105 of 458 Boat Tours & Water Sports in Playa del Carmen
4 days of great diving in the Riviera Maya We chose Phantom Divers because they were right next to our Condo we stayed in. We dove with Phantom Divers 2 days in the ocean, 1 day in Cenote Dos Ojos, and they arranged a whale shark trip in... Reviewed 8/1/2023
Best Dive Ever I stumbled upon Phantom Divers accidentally when i was looking for another dive school, but it was fortunately the best accident that happened to me on my trip! The team (Marco) was extremely... Reviewed 7/10/2023
Wonderful recreational diving experience! Amazing experience! We took a beginner’s class and participated in a recreational dive. Super knowledgeable and friendly dive masters. Would definitely recommend for a variety of dives! Reviewed 6/21/2023
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I dove with PHANTOM DIVERS first time in 2018 for BULL SHARK DIVING me and my family loved this experience, we came back this January 2020 for more BULL SHARK diving activities and an OPEN WATER D... Read More
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Phantom Aquatics Reviews Analysis
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Phantom Aquatics Marine Men's Shorty Wetsuit, Black Blue - Medium
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Phantom Aquatics Snorkel Mask Fin Snorkeling Set with Swim Gear Bag (Arctic Blue, Small/Medium, 5-8)
Phantom Aquatics Snorkeling Swim Lycra Skin Full Suit Wetsuit
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Adult Snorkel or Snorkeling Vest (crafted in the USA)
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Phantom Aquatics Women's 3mm Neoprene Fin Socks, Pink, X-Small
Phantom Aquatics Walrus 25 Premium Waterproof Backpack Dry Bag, Yellow
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Phantom Aquatics Legendary Mask Fin Snorkel Set with Mesh Bag, Black/Red, Medium/Large (9-12)
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Scuba Diver Signal Tube Marker Buoy with Inflator and Safety Whistle
Phantom Aquatics Signature Master View Mask Dry Snorkel Set
Phantom Aquatics Panoramic Scuba Mask Snorkel Set, All Black
Phantom Aquatics Scuba Snorkeling Adjustable Neoprene Mask Strap, Black
Phantom Aquatics Jacket Style Zippered Snorkel Vest, Orange
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Kauai Scuba Diving & Niihau Boat Dives
Trust in 40 years of scuba excellence on kauai from north's tunnels beach to south shore.
Top Rated by The Ultimate Guide Book
We are the one stop shop for everything Scuba on Kauai, Hawaii
Read what people say about fathom five.
Great dive company for those looking to charter a private boat of 6 or less! We had a few scuba divers, a few snorkelers, and some just for the ride. Great boat master and dive master!! The front desk staff was also great!
We went diving (2 tank dive) with Linda and captain (can't remember her name sorry). Both were excellent and took us to great spots. Linda would write on her under water pad what it was that she was pointing to, which helped me and my group immensely.
My husband and I did a dive at Tunnels with Shaun this past week. We are fairly novice- having around 8 dives in our log- and felt completely at ease in his hands. He was incredibly experienced, knowledgeable and friendly and made the dives a lot of fun. This particular dive is really unique with lots of swim through’s- some tight- and overheads. Not a lot of wildlife- mostly a terrain dive. But totally worth doing!
We had an awesome 2-tank dive with Fathom Five this past December, the team is highly knowledgeable and professional while also being laid back, we will definitely dive with them again!
Amazing diving with Jordan and Janice. Very well cared for. Small group, best pre-dive briefing I’ve heard. Jordan is a never ending source of cool facts about the fauna/flora we encounter. Great overall experience throughout even when doing quite challenging diving in South Kauai! Thanks guys!
Fantastic dive with Lonnie and Captain Jessica. We dove the Sheraton caves and the Harbor Ledges in great condition with great visibility. Lonnie did a great job, pointing out a variety of different sea life, including finding us a pretty decent size octopus. I highly recommend taking a scuba trip with Fathom Five.
Awesome two tank shore dive with Reid. Saw lots of sleeping turtles. A beautiful dragon moray eel and hiding octopus!! Very professional staff and excellent communication. Answered all my questions before I arrived in Hawaii regarding rental equipment. Really took their time on the phone with me. Highly recommend.
Linda was the most amazing dive master ever. Our group of three has about 80 dives and we all said she was the most knowledgeable, coolest, best dive master. I would come back to Kauai just to dive with her.
Scuba classes, join us on one of these popular adventures.
- Most Popular
- Scuba Mask Daylight
- Hour Glass 5 Hours
2-Tank Boat Dive
Our custom-built boats were built specifically for Hawaiian waters! Our small groups ensure maximum fun and intimacy with a limit of 6 people on the boat. This gives every diver the attention they need to feel safe and have fun! We frequent 20 dive sites up to 15 minutes from the boat harbor making a 2-tank boat dive a half-day trip.
- Gentle Kauai Dive
- Hour Glass 4 Hours
Koloa Landing 2-Tank Shore Dive
Fathom five divers offers an easy entry guided shore dive with lots of marine life. This reef is so large there is plenty to explore in 2 dives. Koloa Landing on the South Shore of Kauai offers a great opportunity for divers of ALL skill levels to enjoy a day out at the sea. This dive location features a 15 foot to 45 foot dive experience.
- Perfect for Beginners
- Hour Glass 4.5 Hours
2-Tank Discover Scuba – Koloa Landing
No experience necessary! You can dive in Kauai’s beautiful waters for the first time with a personal, almost hand-held experience with our SCUBA instructors. During the 1-hour academic lesson with a SCUBA instructor, you will learn the skills needed.
Twilight|Night 2-Tank Boat Dive
We thought of an excellent way to help new divers to get into the water and into the fun of night diving. This two tank boat dive begins with plenty of light and gets you wet before dark. Previous night diving experience is not necessary.
- Bucket List Dive
- Calendar May - September
- Hour Glass 11 Hours
Niihau 3-Tank Boat Dive – Departs South Shore Kauai
Fathom Five is extremely proud to offer a one-of-a-kind adventure with our incredibly talented crew to the Forbidden Island of Niihau, featuring some of the best diving in the state!
- Hour Glass 7 Hours
Premium 3-Tank Boat Dive
New Premium 3 Tank Boat Dive: get more time in the water, more time exploring the ocean’s depths and more time having fun with our Premium 3 tank dive. With over 20 dive sites to choose from you can’t go wrong.
Welcome to the undersea world of Fathom Five Divers, your premier Kauai SCUBA diving facility located on the beautiful Garden island of Kauai! Listed as the best scuba dive shop for beginners in the Kauai Ultimate Guidebook , our Dive Shop has been serving scuba enthusiasts for 25 years providing all the equipment and certification you need for a safe and enjoyable diving experience. We also rent gear for you, providing some helpful thoughts before exploring places like Anini Beach. Come down to the dive shop and check us out and while you are here join us for a coffee and smile …
Why go Scuba Diving in Kauai?
The lush, green island of Kauai and the remote, pristine island of Niihau make an enchanting backdrop to our more than 30 dive Sites teeming with marine life, sea turtles, whales, and dolphins. Among the dive sites, we also visit the amazing Sheraton Caverns and Koloa Landing. The warm waters of Kauai and Nii hau are blessed with rich marine life, sea mammals, and unusual ledges, arches, pinnacles, and caverns. Hawaii is a great place to observe fish with over 25% of the species being endemic — that is they occur nowhere else on the planet! A few of these endemic species, such as the Bandit Angelfish, occur more frequently on Kauai than on the other Hawaiian islands, a must-see for any diver visiting Kauai.
Why diving Niihau is on every Divers bucket list?
With limited access, Niihau is an Eden underwater. Places like Keyhole at Lehua add to its beauty, and its distance from Kauai’s ports makes it the most western scuba dive location in the USA.
What to expect when diving The North Shore Tunnels Reef?
The North Shore Tunnels Reef , open to the public, is an intimate and exclusive location as very few dive shops have permits to dive here and we are one of them. It’s an incredible opportunity to explore the underwater beauty of Kauai in a special, less crowded setting.
Why dive with Fathom Five?
Fathom Five is located just minutes from the most spectacular South shore diving on Kauai. We pride ourselves on our PADI 5 Star rating and our team of experienced and certified instructors are dedicated to making sure your dive experience is safe, enjoyable, and unforgettable.
What if you’re just here on vacation and don’t have time to become SCUBA certified in Kauai?
We offer a great solution for you – Discover Scuba. This program is led by our certified instructors with thousands of hours of experience, who will guide you through the basics of diving and make sure that you have a safe and enjoyable experience. With Discover Scuba , you’ll be able to dive in no time, and you’ll have a chance to discover the amazing underwater world of Kauai.
Watch some of the content our customers have created while visiting Fathom Five to dive kauai.
Captured by Fathom Five guests
Fathom Five Divers Adventure's on Insta
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Bandai Hobby HGBD 1/144 Gundam Love Phantom "Gundam Build Divers" Model Kit
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