How to Write a Great Business Plan

Every seasoned investor knows that detailed financial projections for a new company are an act of imagination. Nevertheless, most business plans pour far too much ink on the numbers—and far too little on the information that really matters. Why?

In an article in the Harvard Business Review , HBS Professor William Sahlman suggests that a great business plan is one that focuses on a series of questions. These questions relate to the four factors critical to the success of every new venture: the people, the opportunity, the context, and the possibilities for both risk and reward.

The questions about people revolve around three issues: What do they know? Whom do they know? and How well are they known? As for opportunity, the plan should focus on two questions: Is the market for the venture's product or service large or rapidly growing (or preferably both)? and Is the industry structurally attractive?

Then, in addition to demonstrating an understanding of the context in which their venture will operate, entrepreneurs should make clear how they will respond when that context inevitably changes. Finally, the plan should look unflinchingly at the risks the new venture faces, giving would-be backers a realistic idea of what magnitude of reward they can expect and when they can expect it.

A great business plan is not easy to compose, Sahlman acknowledges, largely because most entrepreneurs are wild-eyed optimists. But one that asks the right questions is a powerful tool. A better deal, not to mention a better shot at success, awaits entrepreneurs who use it.

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How to Write a Winning Business Plan

By: Stanley R. Rich, David E. Gumpert

A well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an existing product line, or proposing a new…

  • Length: 7 page(s)
  • Publication Date: May 1, 1985
  • Discipline: Organizational Behavior
  • Product #: 85314-PDF-ENG

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A well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an existing product line, or proposing a new activity for a corporate division, you will have to write a plan detailing your project's resource requirements, marketing decisions, financial projections, production demands, and personnel needs. The plan must reflect the viewpoint of three constituencies: the customer, the investor, and the producer. Too many business plans focus excessively on the producer.

Learning Objectives

To ensure that one's business plan includes proof that a large market exists for the proposed offering and that it addresses investors' concerns, such as when they can cash out.

May 1, 1985

Discipline:

Organizational Behavior

Harvard Business Review

85314-PDF-ENG

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How to Create an Effective Value Proposition

An entrepreneur creating a value proposition on a whiteboard

  • 28 Jul 2020

Starting a business comes with many unknowns, but the value of your brand shouldn't be one of them.

Before launching a venture, all entrepreneurs should determine what market need their product or service fulfills, and what separates their offering from other available options. Without this differentiation and definition of opportunity, a new business isn't likely to succeed.

To communicate the need your product fills and its differentiating factors, you need to create an effective value proposition.

Before diving into how to craft yours, here's a look at what a value proposition is and why it's important for your business.

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What Is a Value Proposition?

A value proposition is a statement that conveys what a brand does and how it differs from competitors. It's typically developed as part of a broader marketing strategy and no more than a few sentences long. The initial proposition can be bolstered with statistics and facts that prove the brand's stated value.

Having a value proposition is important because it clearly and concisely communicates what customers can gain from selecting your brand over that of your competitors. This statement can be used in several ways, including:

  • On your company's website to help convert potential leads into customers
  • When pitching your company to investors
  • As an answer to the question, "So, what exactly does your company do?"

As an entrepreneur, it's your job to be your organization's number one advocate and garner the support of others. A short, clear value proposition can stick in the minds of investors, potential customers, friends, and relatives, ensuring your brand's value isn't lost in translation.

To begin crafting your brand's value proposition, start with an understanding of the jobs to be done theory.

Related: 6 Questions to Ask Before Starting a Business

Understanding Your Customers' Jobs to Be Done

The jobs to be done theory was developed by Harvard Business School Professor Clayton Christensen. It asserts that customers "hire" products and services to get "jobs" done, rather than purchasing them based on their attributes and buying behaviors.

"A 'job to be done' is a problem or opportunity that somebody is trying to solve," Christensen says in the online course Disruptive Strategy . "We call it a 'job' because it needs to be done, and we hire people or products to get jobs done."

One example of a successful brand that's used this framework is Warby Parker , founded in 2010 by Neil Blumenthal, Dave Gilboa, Andy Hunt, and Jeff Raider.

The eyeglass company got its start when one of the founders lost his glasses on a backpacking trip. Unable to swing the steep price of a new pair, he spent the next semester " squinting and complaining " to three of his friends, who realized they had been in similar situations.

"We were amazed at how hard it was to find a pair of great frames that didn't leave our wallets bare," Warby Parker states on its website . "Every idea starts with a problem. Ours was simple: Glasses are too expensive."

This statement describes the job to be done discovered by Warby Parker's founders. They realized people had a need to purchase affordable eyewear and, after some research, found there weren't many options in the market.

"Understanding that the same company owned LensCrafters and Pearle Vision, Ray-Ban and Oakley, and the licenses for Chanel and Prada prescription frames and sunglasses—all of a sudden, it made sense to me why glasses were so expensive," Gilboa explains in an interview with Forbes .

The team decided to take things one step further by adding a social justice component to their business model. For every pair of eyeglasses purchased, Warby Parker donates a pair to someone in need.

"There's nothing complicated about it," the company states on its website . "Good eyewear, good outcome."

This satisfies another job to be done: providing customers with a convenient means of helping others. This dual-pronged jobs to be done framework proved to be a success, as the team hit its first-year sales goal in just three weeks .

Warby Parker continues to build its value around jobs to be done and can expect its customers' needs to "purchase affordable eyewear" and "help others in a convenient way" to endure.

"Because a job to be done remains stable over time, it provides a North Star in innovation," Christensen says.

When crafting your brand's value proposition, think about the job to be done it addresses. How does its value center on a persisting need you can fill in a unique way? It's this positioning that can allow your brand to provide the same value for customers as the market advances.

Related: Jobs to Be Done: 4 Real-World Examples

Creating a Value Proposition

You can use the jobs to be done framework as a starting point to craft your brand's value proposition.

Ask yourself:

  • What is my brand offering?
  • What job does the customer hire my brand to do?
  • What companies and products compete with my brand to do this job for the customer?
  • What sets my brand apart from those competitors?

For example, Warby Parker's founders could answer these questions as follows:

  • Warby Parker offers affordable designer eyewear, including contacts.
  • Customers hire Warby Parker to provide high-quality eyewear at affordable prices and give back to the community in a convenient way.
  • All other eyewear brands compete with Warby Parker.
  • Warby Parker's commitment to giving back to the community and its affordable prices set it apart from competitors.

Next, summarize your points in a clear, concise value proposition. Continuing the example above, Warby Parker's value proposition, as published on its home page , is:

“Buying eyewear should leave you happy and good-looking, with money in your pocket. Glasses, sunglasses, and contacts—we’ve got your eyes covered.”

This value proposition is reinforced throughout the company's website, along with its stated commitment to social justice :

“Warby Parker was founded with a rebellious spirit and a lofty objective: to offer designer eyewear at a revolutionary price, while leading the way for socially conscious businesses.”

To ensure your value proposition is effective, consider running it by a few people who are unfamiliar with your business. If confusion arises, edit your statement to address those points.

Once you have a value proposition you're proud of, make it known. Publish it on your website, incorporate it into your marketing materials, and memorize it for sharing during networking events, pitch opportunities, and dinner conversations.

Related: 3 Disruptive Strategy Skills For Entrepreneurs and Business Leaders

Which HBS Online Entrepreneurship and Innovation Course is Right for You? | Download Your Free Flowchart

Setting Yourself Up for Success

By positioning your brand as a solution to a job to be done, you can set your company up for success. Creating a value proposition is a reflective exercise that prompts you to take stock of the need your brand fills, who your competitors are, and how you provide a different experience from other products and services.

Condensing these reflections into a succinct value proposition can enable you to convert leads into customers, effectively pitch to investors, and communicate the value of your brand at scale.

Do you want to craft winning, innovative strategies? Explore Disruptive Strategy , one of our online entrepreneurship and innovation courses . If you aren't sure which course is the right fit, download our free course flowchart to determine which best aligns with your goals.

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How to Structure a Business Plan

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How to Fix Your Company’s Culture of Overwork

  • Malissa Clark

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A three-step process will make everyone less stressed and more productive.

The new age of flexible of work has encouraged a culture of overwork, which is proving to be harmful to the mental health of employees. In her new book, Never Not Working , Malissa Clark offers a three-step process for organizations to reverse this unhealthy relationship: 1) Assess your company’s baseline level of overwork and its origins; 2) Plan for incremental change by targeting places where change will be most effective soonest; and 3) Execute a trial experiment, learn, and iterate.

Associate professor and head of the Healthy Work Lab at the University of Georgia, Malissa Clark, argues that in a post-pandemic work landscape that transcends buildings – and hours — the boundaries of professionalism and personal lives have been blurred. In her new book, Never Not Working: Why the Always-On Culture Is Bad for Business and How to Fix It (Harvard Business Review Press) , Clark explains the current epidemic of overwork, what it looks like at its worst, and how a generation of employees have unknowingly let their work consume them. This excerpt, which is lightly edited, outlines clear steps that organizations can take to correct a culture of overwork for the betterment of their employees.

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  • MC Malissa Clark is an associate professor of industrial and organizational psychology at the University of Georgia, where she leads the Healthy Work Lab. She is one of the world’s leading scholars on workaholism, overwork, burnout, and employee well-being. In addition to serving as an expert consultant to many organizations on these issues, Clark and her work have been featured in outlets including the New York Times, the BBC, Time, Glamour, The Atlantic, Huffington Post, and others.

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COMMENTS

  1. Business plans

    Leadership & Managing People Video. Anthony K. Tjan. A great and flexible business plan has just the right balance of doing and thinking. Create one in just five steps. Save. Share. February 28, 2012.

  2. How to Write a Great Business Plan

    A great business plan is not easy to compose, Sahlman acknowledges, largely because most entrepreneurs are wild-eyed optimists. But one that asks the right questions is a powerful tool.

  3. Updating a Classic: Writing a Great Business Plan

    Bill Sahlman: Writing a business plan is a seminal moment in the life of a new venture. Doing so entails committing to paper a vision of the factors that will affect the success or failure of the enterprise. People take the exercise very seriously and get emotionally invested in what they produce. In that context, the article was written to ...

  4. Write a business plan

    The "Small Business Planner" section has a specific page of resources to guide you when creating this essential component for getting your business started. Start-Up Resource Center. An Inc. Magazine Web site offering a useful and thorough how-to guide with advice and ideas on Structuring a Business Plan. Additional information on Business ...

  5. How to Write a Great Business Plan

    William Sahlman suggests that a great business plan is one that focuses on a series of questions. These questions relate to the four factors critical to the success of every new venture: the people, the opportunity, the context, and the possibilities for both risk and reward. A great business plan is not easy to compose, Sahlman acknowledges ...

  6. How to Write a Great Business Plan

    Why? In an article in the Harvard Business Review, HBS Professor William Sahlman suggests that a great business plan is one that focuses on a series of questions. These questions relate to the four factors critical to the success of every new venture: the people, the opportunity, the context, and the possibilities for both risk and reward.

  7. How to Write a Winning Business Plan

    A well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an existing product line, or proposing a new activity for a corporate division, you will have to write a plan detailing your project's resource requirements, marketing decisions, financial projections, production demands, and personnel needs. The ...

  8. A Better Way to Think About Your Business Model

    The canvas's main objective is to help companies move beyond product-centric thinking and towards business model thinking. Alexander Osterwalder is cofounder of Strategyzer.com, a company that ...

  9. How To Create A Business Plan

    An executive summary is a different document again. It is a smart tool and essential one to have as a cover for your business plan. This is especially true for those considering funding that ...

  10. Business Plans Handbook

    Sample business plans, templates, listings, glossary and bibliography. Comprising sample plans from entrepreneurs seeking funding for small businesses in North America, the collection includes diverse sectors such as manufacturing, retail, and services, with only company names and addresses altered.

  11. Leadership Development Plan Examples

    The examples on this page provide a glimpse of how our skilled learning design team brings together high-impact learning experiences to create leadership development programs that deliver on specific objectives. Remember, these are just examples—let us tailor a learning experience just for you. Example 1: Fostering a Culture of Inclusion.

  12. PDF How to write a strategic plan

    Overcoming Challenges and Pitfalls. Challenge of consensus over clarity. Challenge of who provides input versus who decides. Preparing a long, ambitious, 5 year plan that sits on a shelf. Finding a balance between process and a final product. Communicating and executing the plan. Lack of alignment between mission, action, and finances.

  13. How to Write a Winning Business Plan (HBR OnPoint Enhanced Edition

    This is an enhanced edition of HBR article 85314, originally published in May 1985. HBR OnPoint articles include the full-text HBR article plus a summary of key ideas and company examples to help you quickly absorb and apply the concepts. A well-conceived business plan is essential to the success of an enterprise.

  14. Writing a Business Plan: The Basics

    By: HBS Press, Harvard Business School Press. Every entrepreneur is encouraged to write a business plan; those who don't quickly learn that future operations can be derailed without a cohesive printed mission and that obtaining outside funding…. Length: 43 page (s) Publication Date: Oct 30, 2004. Discipline: Entrepreneurship.

  15. How to Create an Effective Value Proposition

    Next, summarize your points in a clear, concise value proposition. Continuing the example above, Warby Parker's value proposition, as published on its home page, is: "Buying eyewear should leave you happy and good-looking, with money in your pocket. Glasses, sunglasses, and contacts—we've got your eyes covered.".

  16. How to Structure a Business Plan

    Harvard Business School. Baker Library | Bloomberg Center. Soldiers Field. Boston, MA 02163. Phone: 1.617.495.6040. Email: [email protected] Maps and Directions

  17. The Explainer: How to Write a Great Business Plan

    Watch the latest explainer videos, case study discussions, and whiteboard sessions, featuring ideas and practical advice for leaders. Loading... A business plan that asks -- and answers -- the ...

  18. Creating Business Plans (HBR 20-Minute Manager Series)

    A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success--whether you're proposing a new initiative within your organization or starting an entirely new company. "Creating Business Plans" quickly walks you through the basics. You'll learn to: (1) Present your idea clearly, (2) Develop sound financial plans, (3) Project risks--and rewards, and (4 ...

  19. 6 Steps to Make Your Strategic Plan Really Strategic

    Alicia Llop/Getty Images. Summary. Many strategic plans aren't strategic, or even plans. To fix that, try a six step process: first, identify key stakeholders. Second, identify a specific, very ...

  20. A Simpler Way to Modernize Your Supply Chain

    Connect with him on LinkedIn . Conventional wisdom says it takes three to five years and tens of millions of dollars to digitize a corporation's supply chain. However, a few companies have ...

  21. Creating a Marketing Plan: An Overview

    Effective marketing cannot begin without an effective marketing plan. The marketing plan serves to define the opportunity, the strategy, the budget, and the expected results of product sales. In this chapter, the individual elements that comprise the plan are introduced, as are details on how to implement adequate research in considering each decision therein.

  22. How to Write a Great Business Case

    6 QUALITIES OF GREAT CASE WRITERS. Curiosity. Comfort with ambiguity, since cases may have more than one "right" answer. Command of the topic or subject at hand. Ability to relate to the case protagonists. Enthusiasm for the case teaching method. Capacity for finding the drama in a business situation and making it feel personal to students.

  23. Put Marketing at the Core of Your Growth Strategy

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  24. When You Have to Make a Strategic Decision Without Much Data

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  25. Making Sustainability More Tangible

    He offers an example of how Intel created a program to tangibilize the value of artificial intelligence in the mid-2010s, before ChatGPT made AI a household name.

  26. A Sample Strategic Life Portfolio

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    Summary. Although the business environment is completely different than it was 20 years ago, the way most companies structure sales quotas and compensation has not evolved to keep up.

  28. How to Fix Your Company's Culture of Overwork

    In her new book, Never Not Working, Malissa Clark offers a three-step process for organizations to reverse this unhealthy relationship: 1) Assess your company's baseline level of overwork and ...