difference between critical thinking problem solving and decision making

Are Problem Solving and Critical Thinking the Same? Debunking the Common Misconception

Problem solving and critical thinking are often considered synonymous, but they are two separate skills with distinct strategies, purposes, and applications. Understanding the differences between these two concepts is crucial for effectively overcoming challenges and making better decisions in both personal and professional environments.

Key Takeaways

Understanding critical thinking.

Characteristics of Critical Thinking

Techniques in critical thinking.

Various techniques can be applied to enhance critical thinking skills, such as:

These techniques, along with a commitment to continuous improvement and feedback, can help individuals develop strong critical thinking skills.

The Process of Critical Thinking

By engaging in this process, individuals can develop a deep understanding of the issue at hand and arrive at informed decisions or judgments. Teaching critical thinking should involve guiding learners through these steps and encouraging them to think clearly and effectively.

Understanding Problem Solving

Stages of problem solving, techniques in problem solving.

Various techniques aid in effective problem-solving, and these methods can be tailored according to the specific challenge faced. Some strategies include:

The Process of Problem Solving

The process of problem solving starts by recognizing a challenge and defining it clearly. Once the issue is identified, individuals can create a plan of action by breaking down the problem into smaller, more manageable parts. This step helps in gathering relevant information and determining the necessary resources.

Comparing Critical Thinking and Problem Solving

Similarities between critical thinking and problem solving.

Both critical thinking and problem solving involve using a range of cognitive abilities to approach and address challenges. They are essential skills for navigating a world filled with complex tasks, arguments, and conflicts. These processes both require analysis, evaluation, reflection, and the application of experience.

Differences between Critical Thinking and Problem Solving

Conversely, problem solving is more focused and solution-oriented. It requires a targeted analysis of a specific situation, considering relevant factors to devise a plan of action to overcome obstacles. Problem-solving skills come into play when individuals must navigate concrete challenges, often using practical, efficient strategies to develop realistic solutions.

Critical Thinking, Problem Solving, and Career Relevance

Critical thinking refers to the ability to analyze information, consider multiple perspectives, and evaluate the validity of an argument or idea. This skill helps individuals examine issues thoroughly, assess the credibility of sources, and arrive at well-reasoned conclusions. In contrast, problem solving is a more focused process that involves identifying obstacles and strategically mapping out solutions to address a specific issue at hand.

Professionals who excel in these competencies often display a higher level of initiative in their career. They can swiftly identify issues, analyze different options, and devise strategies to overcome challenges. This kind of proactive approach can lead to career growth and make their job role more satisfying.

In summary, critical thinking and problem solving are two distinct skills that are crucial for professional success. Developing these competencies can help individuals excel in various careers, demonstrate initiative, and achieve growth within their field.

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Lateral thinking in the real world: everyday examples of lateral thinking., critical thinking skills and the academic performance of students, 7 critical thinking strategies for analyzing news and media: enhancing your media literacy, how to teach critical thinking in the digital age: effective strategies and techniques, download this free ebook.

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Critical Thinking and Decision-Making  - What is Critical Thinking?

Critical thinking and decision-making  -, what is critical thinking, critical thinking and decision-making what is critical thinking.

Critical Thinking and Decision-Making: What is Critical Thinking?

Lesson 1: what is critical thinking, what is critical thinking.

Critical thinking is a term that gets thrown around a lot. You've probably heard it used often throughout the years whether it was in school, at work, or in everyday conversation. But when you stop to think about it, what exactly is critical thinking and how do you do it ?

Watch the video below to learn more about critical thinking.

Simply put, critical thinking is the act of deliberately analyzing information so that you can make better judgements and decisions . It involves using things like logic, reasoning, and creativity, to draw conclusions and generally understand things better.

This may sound like a pretty broad definition, and that's because critical thinking is a broad skill that can be applied to so many different situations. You can use it to prepare for a job interview, manage your time better, make decisions about purchasing things, and so much more.

The process

As humans, we are constantly thinking . It's something we can't turn off. But not all of it is critical thinking. No one thinks critically 100% of the time... that would be pretty exhausting! Instead, it's an intentional process , something that we consciously use when we're presented with difficult problems or important decisions.

Improving your critical thinking

In order to become a better critical thinker, it's important to ask questions when you're presented with a problem or decision, before jumping to any conclusions. You can start with simple ones like What do I currently know? and How do I know this? These can help to give you a better idea of what you're working with and, in some cases, simplify more complex issues.  

Real-world applications

Let's take a look at how we can use critical thinking to evaluate online information . Say a friend of yours posts a news article on social media and you're drawn to its headline. If you were to use your everyday automatic thinking, you might accept it as fact and move on. But if you were thinking critically, you would first analyze the available information and ask some questions :

• What's the source of this article?
• Is the headline potentially misleading?
• What are my friend's general beliefs?
• Do their beliefs inform why they might have shared this?

After analyzing all of this information, you can draw a conclusion about whether or not you think the article is trustworthy.

Critical thinking has a wide range of real-world applications . It can help you to make better decisions, become more hireable, and generally better understand the world around you.

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Decision Making vs. Problem Solving

What's the difference.

Decision making and problem solving are two closely related concepts that are essential in both personal and professional settings. While decision making refers to the process of selecting the best course of action among various alternatives, problem solving involves identifying and resolving issues or obstacles that hinder progress towards a desired outcome. Decision making often involves evaluating different options based on their potential outcomes and consequences, while problem solving requires analyzing the root causes of a problem and developing effective strategies to overcome it. Both skills require critical thinking, creativity, and the ability to weigh pros and cons. Ultimately, decision making and problem solving are interconnected and complementary processes that enable individuals to navigate complex situations and achieve desired goals.

Further Detail

Introduction.

Decision making and problem solving are two essential cognitive processes that individuals and organizations engage in to navigate through various challenges and achieve desired outcomes. While they are distinct processes, decision making and problem solving share several attributes and are often interconnected. In this article, we will explore the similarities and differences between decision making and problem solving, highlighting their key attributes and how they contribute to effective problem-solving and decision-making processes.

Definition and Purpose

Decision making involves selecting a course of action from multiple alternatives based on available information, preferences, and goals. It is a cognitive process that individuals use to make choices and reach conclusions. On the other hand, problem solving refers to the process of finding solutions to specific issues or challenges. It involves identifying, analyzing, and resolving problems to achieve desired outcomes.

Both decision making and problem solving share the purpose of achieving a desired outcome or resolving a particular situation. They require individuals to think critically, evaluate options, and consider potential consequences. While decision making focuses on choosing the best course of action, problem solving emphasizes finding effective solutions to specific problems or challenges.

Attributes of Decision Making

Decision making involves several key attributes that contribute to its effectiveness:

• Rationality: Decision making is often based on rational thinking, where individuals evaluate available information, weigh pros and cons, and make logical choices.
• Subjectivity: Decision making is influenced by personal preferences, values, and biases. Individuals may prioritize certain factors or options based on their subjective judgment.
• Uncertainty: Many decisions are made under conditions of uncertainty, where individuals lack complete information or face unpredictable outcomes. Decision makers must assess risks and make informed judgments.
• Time Constraints: Decision making often occurs within time constraints, requiring individuals to make choices efficiently and effectively.
• Trade-offs: Decision making involves considering trade-offs between different options, as individuals must prioritize certain factors or outcomes over others.

Attributes of Problem Solving

Problem solving also encompasses several key attributes that contribute to its effectiveness:

• Analytical Thinking: Problem solving requires individuals to analyze and break down complex problems into smaller components, facilitating a deeper understanding of the issue at hand.
• Creativity: Effective problem solving often involves thinking outside the box and generating innovative solutions. It requires individuals to explore alternative perspectives and consider unconventional approaches.
• Collaboration: Problem solving can benefit from collaboration and teamwork, as diverse perspectives and expertise can contribute to more comprehensive and effective solutions.
• Iterative Process: Problem solving is often an iterative process, where individuals continuously evaluate and refine their solutions based on feedback and new information.
• Implementation: Problem solving is not complete without implementing the chosen solution. Individuals must take action and monitor the outcomes to ensure the problem is effectively resolved.

Interconnection and Overlap

While decision making and problem solving are distinct processes, they are interconnected and often overlap. Decision making is frequently a part of the problem-solving process, as individuals must make choices and select the most appropriate solution to address a specific problem. Similarly, problem solving is inherent in decision making, as individuals must identify and analyze problems or challenges before making informed choices.

Moreover, both decision making and problem solving require critical thinking skills, the ability to evaluate information, and the consideration of potential consequences. They both involve a systematic approach to gather and analyze relevant data, explore alternatives, and assess the potential risks and benefits of different options.

Decision making and problem solving are fundamental cognitive processes that individuals and organizations engage in to navigate through challenges and achieve desired outcomes. While decision making focuses on selecting the best course of action, problem solving emphasizes finding effective solutions to specific problems or challenges. Both processes share attributes such as rationality, subjectivity, uncertainty, time constraints, and trade-offs (in decision making), as well as analytical thinking, creativity, collaboration, iterative process, and implementation (in problem solving).

Understanding the similarities and differences between decision making and problem solving can enhance our ability to approach complex situations effectively. By leveraging the attributes of both processes, individuals and organizations can make informed choices, address challenges, and achieve desired outcomes.

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Problem Solving and Decision Making: Key Differences & Applications

Explore the nuances of solving complex problems and making intricate decisions in this insightful blog. Gain a deeper understanding of the key distinctions between them. In this blog, explore Problem Solving and Decision Making, their key differences and how to apply these abilities in the workplace. Let's dive in!

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Have you ever faced the trouble of deciding what is right or wrong? In our daily lives, we often come across situations that require us to confront challenges and make choices. This is why two critical cognitive processes are involved in addressing these situations: Problem Solving and Decision Making. While the terms are frequently used interchangeably, they represent distinct mental activities with specific objectives. Problem Solving involves identifying and resolving issues using critical thinking and creativity. On the other hand, Decision Making entails choosing the best course of action among alternatives and considering risks and rewards. In this blog, we will Learn the differences between Problem Solving and Decision Making, how to apply these abilities at work, and some advice on how to improve them.

Table of Contents 

1) What do you understand by Decision Making? 

2) Understanding Problem Solving 

3) What are the differences between Problem Solving and Decision Making?

4) Tips on how to improve Problem-solving and Decision-making skills

5) How can you integrate Decision Making and Problem Solving? 

6) Conclusion 

What do you understand by Decision Making? 

It is a hard choice when we are faced with the question to make important decisions, in organisational setting and personal life as well. Nevertheless, it is not a reason to be afraid, but rather, to master these tasks through comprehensive knowledge of their consequences. First, we should define Decision Making before going on to the difference between Decision Making and Problem Solving.

It is an intellectual process that has a direct impact on our everyday and work-life matters. It is the process of analysing different options to find the best one in line with various factors and the one that is going to meet the objectives.

Effective Decision Making combines Critical Thinking, analysis, and judgment, and it can be the determinant of outcome and consequences. Let's uncover the important steps to Decision -making and some real-life examples:

1) Evaluation of alternatives: The first step in Decision Making requires the identification of problems and conceptualisation of possible alternatives that can help to deal with the given situation or problem.

2) Rationality and objectivity: The correct Decision Making process consists of a detailed analysis of all the data that is accessible, assessing the pros and cons of each scenario, and selecting a logical and beneficial option. 

3) Heuristics and biases: Sometimes, it is possible that you may have mental heuristics to be quick in the decision process. However, biases may be introduced by shortcuts and suboptimal choices could become inevitable for you.

4) Decision Making under uncertainty: Some times, you have to make important decisions based on the information that is not complete or with determined assumptions. The risk is directly connected and making risk assessment is considered to be the answer to this question. You must enhance on your flexibility to address the unpredictable.

5) Group Decision Making: In collaborative contexts, people may arrive at a decision together having discussed, brainstormed and found a common consensus with one another. Such a method taps into the different perceptions and skills.

6) Strategic Decision Making: In organisations, Strategic Decision Making requires being concerned with the possible long-term implications, aligning decisions with organisational goals, and trying to anticipate potential impacts on stakeholders.  

7) Ethical considerations:  This involves assessing the moral implications of choices, decisions, and actions. It revolves around making the right and just choices, guided by one's ethical values and principles.

8) Learning from outcomes: As an effective decision-maker, one should have the audacity to learn from both successful and unsuccessful outcomes because learning from these will only enhance future Decision Making processes. 

Here are some real-life examples that may require you to make some justified decisions: 

a) Choosing between two job offers based on salary, benefits, and career prospects. 

b) Deciding which college or university to attend, considering factors like location, courses offered, and campus culture. 

c) Selecting an investment option after analysing risk, return potential, and financial goals. 

d) Determining the best marketing strategy for a new product launch, considering target audience, budget, and competition. 

e) Making a medical treatment choice for a patient after weighing the benefits, risks, and patient preferences.   

Understanding Problem Solving  

You're now aware of how you can make effective Decision Making. Let us now learn how to effectively carry out Problem Solving tasks in our daily life. Problem Solving is a fundamental cognitive process that entails identifying challenges, finding solutions, and accompliching the set goals. 

It is a logical process aimed at knowing the problem, looking for possible solutions, and choosing the most efficient solution. This helps you to navigate complexities and arrive at successful conclusions. Let us now look at some tips that can help you in Problem Solving effectively:  

1) Problem identification: As a first step towards Problem Solving, effectively carry out tasks. Also, recognise and define the issue or challenge that needs to be addressed.  

2) Data gathering: Gathering relevant information and data related to the problem is essential for understanding its root causes and implications. This helps you become a good problem solver. 

3) Analysis and diagnosis: Analyse the gathered information to identify the underlying causes of the problem. This helps you in devising targeted solutions. 

4) Solution generation: Brainstorming and generating multiple potential solutions is crucial for you when you are exploring diverse approaches to resolve the problem. 

5) Evaluation of alternatives: Carefully evaluate the pros and cons of each solution. This helps you in selecting the most feasible and effective one. 

6) Implementation: After choosing a solution, you have to put the chosen solution into action. This requires planning, coordination, and effective execution. 

7) Creative thinking: Sometimes adopting an open-minded view towards finding a solution to the challenging situations will encourage you to be creative.

8) Root cause analysis: Finding and tackling the cause behind the problem in itself can make a change that lasts and you will get a much better, sustainable solution to your problem.

Let us now see some real-life examples where you need to apply your Problem Solving skills: 

a) Resolving a technical issue with a computer by identifying and troubleshooting the actual cause of the problem. 

b) Finding an alternative transportation route when faced with unexpected road closures. 

c) Addressing a communication breakdown within a team by facilitating open discussions and conflict resolution. 

d) Solving a math problem by applying various Problem Solving Techniques and mathematical principles. 

e)  Fixing a malfunctioning appliance by diagnosing the issue and performing necessary repairs. 

Learn to be more Mindful when you are applying your Problem Solving skills with our Conflict Management Training .  

What are the differences between Problem Solving and Decision Making?

Let us now have a look how Problem Solving and Decision Making skills are different from each other:

1) Definition  

Problem Solving is a step-by-step approach that one uses to identify, analyse, and finally come up with the solution to the issues or challenges they face. It seeks to find the origin of a problem, generate possible ideas or solutions, and choose the best alternative to be implemented. In most researches and practices, the primary aim of Problem Solving is reducing or overcoming the negative impacts of the problem.

On the other hand, the Decision Making process gives the choice, which can be taken from different alternatives. Every process of Decision Making produces a choice like taking action, a strategy, or making a resolution. There is not necessarily a problem but it is applicable in any situation which requires making a choice.

2) Objective 

Problem Solving is an effort to overcome a given obstacle or challenge. Its basic aim is to produce a solution that would change the current situation from less desirable to more desirable. On the other hand, Decision Making aims at selecting the best possible choice from among several alternatives. It could be proactive, such as deciding on an expansion strategy for the market, or it could be reactive, such as deciding on a course of action in response to the moves of a competitor.

3) Nature 

In the Problem Solving process, a problem often arises as a response to a discrepancy between what was expected and what is actually experienced, necessitating a solution. This process is typically reactive. On the other hand, Decision Making can be both proactive and reactive. Proactive Decision Making involves making choices based on anticipation of future events, while reactive Decision Making involves selecting courses of action in response to an immediate situation or problem.

4) Process 

The process of Problem Solving usually starts with understanding and diagnosing the problem. This is followed by brainstorming various solutions and analysing the suitability of each before finally implementing the most fitting one.

On the other hand, the Decision Making process typically begins with identifying a need, often through gathering information. This leads to the search for alternatives and compiling a list of these options. The alternatives are then weighed against criteria such as risks, benefits, and implications before making a choice.

5) Tools and techniques 

In Problem Solving, commonly used tools include root cause analysis, brainstorming, SWOT analysis, and fishbone diagrams (Ishikawa). These tools help in pinpointing the origin of a problem and exploring all possible solutions.

On the other hand, Decision Making often utilises techniques such as decision trees, cost-benefit analysis, pros and cons lists, and grid analysis. These methods assist in evaluating the implications of each available choice.

6) Skills required 

The major skills required in Problem Solving include critical thinking, analytical skills, creativity, and resilience. It is crucial to have the ability to persevere and not be overwhelmed by challenges.

However, Decision Making requires analytical skills, risk assessment, intuition, and foresight. The essential capability here is to be accountable for decisions, which involves predicting the outcomes of every choice

7) Duration and finality  

Problem Solving is time-consuming. It requires a deep dive into understanding the problem before moving on to solutions. The process concludes once a solution is implemented, and the problem is resolved. 

On the other hand, Decision Making can be swift (like everyday decisions) or prolonged (strategic decisions) depending on the complexity of the problems. Once a decision is made, the next step is to implement it, but decisions can sometimes be revisited based on outcomes or changing scenarios. 

Gain a deeper understanding of yourself to take more effective Decision Making with our Decision Making Course .

Tips on how to improve Problem Solving and Decision Making skills

Decision Making and Problem Solving are two most important skills that every individual must possess to excel in their career and in their personal life. There are multiple ways which can be used to improve these skills. Let’s have a look at some of these tips to improve these skills:

Developing skills related to Decision Making and Problem Solving

You can improve your Decision-making and Problem-solving skills by developing other skills such as analytical thinking, creativity and critical thinking. These allied skills will help you boost your analytical thinking skills, will help you think creatively and outside the box. Moreover, honing these skills will help you understand the problems deeply and analyse them without getting partial with your decisions.

Effective communication

Communication is the one of the major keys to success. Effective communication helps in solving problems, miscommunications and helps you understand different perspectives to the same problem. By practicing effective communication, you can convey an information or tasks seamlessly to you team members or colleagues. It helps you understand the root cause of any problem and helps you take an informed decision.

Think about past decisions

It may seem unrelated to you in this context, however, thinking back on your decisions that you made previously can help you not repeat the mistakes, or save you the time that you previously took to make a small decision. Reflecting on past decisions helpin analysing the current problems impartially and help you learn more about your own methods to decide or solve a problem.

Research your industry

Before you make any important decision, or solve out a problem, you need to know about your industry in detail. Since not all situations are same, neither are the industries. Every industry, company or business have their own set of goals, requirements, ideologies, and policies. Whenever you are a part of that specific industry, you should keep in mind, their framework. If you are going beyond their framework or their principles, while solving a problem, there may not be any significant impact taken by your decisions.

Keep yourself updated

It is necessary that you keep yourself updated. As you know that our world is going through many technological advancements. Hence you need to know and update yourself so that you can incorporate all these inventions and discoveries in your industry.

Crack Your Interview with Management Interview Questions and Answers .

How can you integrate Decision Making and Problem Solving? 

Even though Decision Making and Problem-solving have their differences, there are still instances where you need to integrate these two special skills so that you can carry out any challenging tasks or situations, whether it be in the workplace or in your personal life. The following tips will help you show how you can take effective decisions and simultaneously solve problems: 

1) Foster a systematic approach: You can start by adopting a systematic approach to Problem Solving. It involves defining the issue, gathering relevant information, analysing data, generating potential solutions, and evaluating alternatives. Then, you can implement your structured Problem Solving process, which provides a solid foundation for your informed Decision Making. 

2) Identify decision points: You can recognise the key decision points within the Problem-solving process. Then you have to determine which factors require choices and weigh the consequences of each decision on the overall Problem Solving outcome.  

3) Incorporate critical thinking: You can emphasise your critical thinking throughout both Problem Solving and Decision Making. Engage in objective analysis so that you can consider multiple perspectives and challenge assumptions to arrive at well-rounded solutions and decisions.  

4) Utilise data-driven decisions: Ensure that the decisions made during the Problem Solving process are backed by relevant data and evidence. Your data-driven Decision-making minimises biases and increases the chances of arriving at the most suitable solutions. 

Gain a deeper understanding of yourself to take more effective Decision-mking with our Personal & Organisational Development Training . 

Conclusion 

If you integrate both Problem Solving and Decision Making, you can have a more potent approach toward various challenges or tasks. This will help you in making well-informed choices in those circumstances. Moreover, this synergy will empower you to have a Problem -solving mindset to navigate complexities with clarity and achieve effective outcomes. 

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Frequently Asked Questions

Problem Solving is both a skill and a competency. It involves the ability to analyse situations, identify issues, generate solutions, and implement them effectively. Developing this capability enhances decision-making, creativity, and adaptability in various personal and professional contexts.

The five steps for Problem Solving and decision-making are: 

1) Define the problem

2) Identify possible solutions 

3) Evaluate alternatives

4) Make a decision 

5) Implement and monitor the chosen solution.

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Making the Difference: Problem Solving vs Decision Making

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Do you ever find yourself stuck between a rock and hard place, unable to decide what the best course of action is?

I have. Whether it’s what desk to put in our new conservatory space (and I’ll tell you what we ended up deciding later), or who to invite to meetings, or managing to order everyone else’s food and then getting so overwhelmed with having made decisions all day for all the people that I couldn’t choose anything for myself.

I left the café with nothing for me and ended up with a couple of slices of peanut butter toast at home.

Making decisions can be difficult for even the most experienced project managers. But before making any decision, it’s important to understand the difference between problem solving and decision making.

Ready to get into it?

Problem solving involves diagnosing issues that arise during projects while decision making requires taking appropriate steps based on those diagnoses. While they may appear similar at first glance, there are key differences in how each process should be approached – understanding these differences will help you make more informed decisions!

Let’s explore both processes as well as their similarities and differences.

What is problem solving?

You’ve been solving problems since you were a baby: how to stand up, how to get your socks off, how to get your parents to bring you your favorite sippy cup.

As an adult, we solve problems every day at work and at home.

So it probably sounds a bit odd to want to define problem solving before we go any further. Surely we all know what we are talking about as we do it all the time?

Humor me. Problem solving is the process of identifying and analyzing a problem, generating potential solutions, and selecting the best solution to address the issue. It involves breaking down complex problems into smaller components and then finding ways to solve them.

The problem solving process

If you think that description sounds linear, then you’d be right. Problem solving fits neatly into a process, one that we don’t even know we’re following most of the time.

The problem solving process typically consists of four steps:

• Identify the problem
• Generate possible solutions
• Evaluate each option
• Select an appropriate course of action.

That does make it sound easy. Wicked problems need a slightly different approach (PMI has a problem solving training course that is brilliant and will help with that).

But for now, let’s stick with a high-level approach that works for most problems.

1. Identify the problem

First, it’s important to understand what caused the issue in order to determine how best to resolve it.

You’d be surprised at how many managers don’t bother to find the root cause of the problem to truly understand it. Use techniques like the 5 Whys or an Ishikawa diagram to dig down into what the problem actually is.

2. Generate possible solutions

Brainstorming is one way to come up with different ideas for potential solutions. You could also interview experts, review lessons learned or innovative solutions from previous projects, research what the rest of your industry is doing or consult customers on what they’d like to see. There are no silly ideas at this point!

Choose the creative approach that gets you a range of options to review.

Read next: How to improve problem solving with lessons learned.

3. Evaluate each option

Once you have several options to consider, you can evaluate each one based on its effectiveness and cost before deciding which one is most suitable for your situation.

Use pairwise prioritisation, multi-criteria decision making or analytical hierarchy process (AHP) to help with the evaluation.

4. Select an appropriate course of action

Now you’ve got all the options for solving your problem, you can actually solve it by choosing a course of action that will sort it out. This is where decision making comes in. in this step you make the decision.

Finally, implement your chosen solution and monitor its progress over time so that any necessary adjustments can be made as needed.

Benefits of problem solving skills

There are many benefits associated with having effective problem solving skills.

These include improved decision making abilities (more on that in a minute), increased creativity, better communication skills, greater confidence when faced with challenging situations, enhanced ability to think critically, more efficient use of resources, improved relationships between colleagues or team members due to shared understanding of goals and increased productivity levels due to fewer mistakes being made during projects or tasks.

(Breathe. That was a long sentence, sorry.)

All these advantages make problem solving an invaluable skill in both personal life and professional life scenarios.

What is decision making?

Basically, decision making is the process of selecting a course of action from a number of alternatives. It involves gathering information, weighing options, and choosing the best option for achieving a desired outcome.

But how is that different to problem solving?

Decision making is the process of doing Step 4 of the problem solving process. It’s the choice making, option selection, conclusion of the analysis and thinking.

It’s decisive (duh), purposeful, specific. It removes the ambiguity of the ‘what do we do?’ and helps the team move towards the ‘OK, how do we do that?’

It brings action to a situation.

The decision making process

There is a simple method for decision making too, although the actual decision itself might be tough to make.

• Identify that a decision is required
• Ensure you have the data to make the decision
• Make the decision
• Tell whoever needs to implement the decision

1. Identify that a decision is required

The decision-making process typically begins with identifying what decision needs to be made. Are you making the right decision, or is there something else, deeper, different that is really what’s required?

In this step you also want to identify who is making the decision. That could be your project sponsor, a panel, you by yourself, a committee or whoever. Getting this step clear saves headaches later.

2. Ensure you have the data to make the decision

Do you have all the info you need to make the decision? If not, get it.

When decisions are made quickly but thoughtfully, they can save time and resources while still producing quality results.

Major decisions need more time spent on this step to make sure you understand all the variables.

3. Make the decision

After considering all potential solutions, it’s time to make a choice based on what will yield the best results for everyone involved.

This is the hard part: make the decision! The person or people responsible for this should weigh up the data and use their professional judgement to choose the right course of action. Decision trees can be useful here to avoid unconscious bias (or conscious bias!).

Obviously this is harder for complex decisions. What vendor to choose for a 3-year outsourcing arrangement is harder to decide than what venue to book for a team away day.

4. Tell whoever needs to implement the decision

Great – you’ve made the call and know what to do, but does the rest of the team? Don’t keep the decision to yourself!

Make sure whoever needs to know the next steps is aware that the decision has been made so they can implement it and take the right action.

Having confidence in decisions leads to greater trust between team members and better collaboration overall, which can lead to improved project outcomes over time. Well-made decisions often create opportunities for growth within teams by allowing them to learn from their mistakes as well as their successes along the way.

Similarities between problem solving and decision making

Problem solving and decision making sound very similar, right?

Well, that is true. Both processes involve gathering information, analyzing it, and coming up with solutions or courses of action. They both require critical thinking skills to identify potential solutions or options that are most likely to be successful.

The processes use a similar flow

Both processes involve identifying a problem or issue, researching possible solutions, evaluating those solutions based on criteria such as cost-effectiveness or feasibility, selecting an option from among the available choices, implementing the chosen solution, and you’d also want to monitor its effectiveness over time.

The process can be iterative if necessary; if one solution does not work out as expected then another may need to be tried until a satisfactory outcome is achieved.

They both produce a satisfactory solution

Problem solving and decision making usually lead to some kind of action being taken in order to address a given issue or situation. Problem solving often involves finding creative solutions for complex problems, while decision making typically entails selecting a course of action from several possibilities after carefully evaluating each option’s advantages and disadvantages.

But ultimately, the goal is for something positive (or at least neutral) to come out of the helpful process so that whatever challenge was initially presented can be effectively addressed.

Despite being so similar you could pretty much interchange them in some circumstances, there are some differences.

Differences between problem solving and decision making

Although they have similarities in terms of the process used to come up with a solution, their goals differ significantly.

Process goals are different

The goal of problem solving is to find a solution to an existing issue. It involves identifying the cause of a problem and then finding ways to address it. Problem solving often requires input from multiple stakeholders who can provide different perspectives on how best to solve the issue at hand.

On the other hand, decision making focuses on choosing the best option from multiple alternatives. This could include selecting between competing products or services or deciding which strategy will be most effective for achieving certain objectives.

In other words: decision making doesn’t necessarily mean there is a problem. We make decisions every day about small things and big things, but they aren’t all problems that need the creative step of solutioning.

Sometimes a decision just needs to be taken and the options are clearly known.

They require different stakeholders

Another key difference between problem solving and decision making is that while problem solving typically requires input from multiple stakeholders, decision making is usually done by one individual or group who has access to all relevant information needed for the decision-making process.

To give you an example. Let’s say on a technical project the development team hit a problem. They have to bring in various subject matter experts to research and identify the parameters involved. They consult, brainstorm and debate. It’s a group effort, and it’s likely to end in a solution.

However, if I need my project sponsor to choose between two risk treatments, I’ll take him my recommendation and a summary of options and he’ll simply choose. Done.

Decisions are made based on what is known about a situation rather than relying on external opinions or advice when trying to make an informed choice about what course of action should be taken next.

They produce different results

The nature of both processes also differs in terms of the types of solutions they produce. Problem solving typically results in creative solutions that can be implemented over time, while decision making produces immediate choices from among existing alternatives without necessarily creating something new or unique.

Both processes involve the identification of a problem or issue, the collection of information to evaluate possible solutions, and an analysis of potential outcomes. The main difference between them is in their goals: problem solving seeks to identify the root cause of an issue and develop a solution that will address it; decision making focuses on selecting from among available options.

Both processes require careful consideration of facts and opinions before any action is taken. Problem solving often involves more people than decision making as it requires collaboration to identify underlying causes and brainstorm potential solutions. Decision makers may consult with others for input but ultimately make decisions independently based on their own judgment.

Still got a question?

What is the difference between decision and decision making.

A decision is the act of making a choice between two or more alternatives. Decision making is the process by which decisions are made. It involves gathering information, analyzing data, evaluating alternatives and choosing a course of action based on this analysis. The outcome of the process is the decision. The decision-making process also includes monitoring progress to ensure that goals are being met and taking corrective action if needed.

What is the importance of problem-solving and decision making?

Problem-solving and decision making are essential skills for project managers and managers in general. The processes keep work moving by making sure problems get solved and decisions get made so team members are not blocked from finishing their tasks.

What are the steps in problem-solving and decision making?

Problem-solving and decision making involve a series of steps that can help ensure the best possible outcome. The first step is to identify the problem or opportunity, then analyze it by gathering relevant information and evaluating potential solutions. After considering all options, select an appropriate solution and develop an action plan for implementation. Finally, monitor progress to ensure success and make necessary adjustments along the way. By following these steps, project managers can effectively manage projects while minimizing risks and maximizing results.

Before you go…

Sometimes there isn’t a right decision – it’s simply important to make a decision. As for the desk, in the end, we used a piece of furniture we already had upstairs and didn’t buy one at all.

I spent a morning measuring and researching options, and I’ll never get that time back, but that’s OK.

As a leader, you should be skilled at solving problems and making decisions, and the processes that support them. However, you don’t have to be doing all the solving and making all the calls yourself. As long as you facilitate the process and get the right people in the room, you can step back and let the experts do their thing.

Let the right people do the work and create an environment where your projects move forward because everyone’s got what they need to keep things moving.

Project manager, author, mentor

Elizabeth Harrin is a Fellow of the Association for Project Management in the UK. She holds degrees from the University of York and Roehampton University, and several project management certifications including APM PMQ. She first took her PRINCE2 Practitioner exam in 2004 and has worked extensively in project delivery for over 20 years. Elizabeth is also the founder of the Project Management Rebels community, a mentoring group for professionals. She's written several books for project managers including Managing Multiple Projects .

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Making decisions and solving problems are two key areas in life, whether you are at home or at work. Whatever you’re doing, and wherever you are, you are faced with countless decisions and problems, both small and large, every day.

Many decisions and problems are so small that we may not even notice them. Even small decisions, however, can be overwhelming to some people. They may come to a halt as they consider their dilemma and try to decide what to do.

Small and Large Decisions

In your day-to-day life you're likely to encounter numerous 'small decisions', including, for example:

Tea or coffee?

What shall I have in my sandwich? Or should I have a salad instead today?

What shall I wear today?

Larger decisions may occur less frequently but may include:

Should we repaint the kitchen? If so, what colour?

Should we relocate?

Should I propose to my partner? Do I really want to spend the rest of my life with him/her?

These decisions, and others like them, may take considerable time and effort to make.

The relationship between decision-making and problem-solving is complex. Decision-making is perhaps best thought of as a key part of problem-solving: one part of the overall process.

Our approach at Skills You Need is to set out a framework to help guide you through the decision-making process. You won’t always need to use the whole framework, or even use it at all, but you may find it useful if you are a bit ‘stuck’ and need something to help you make a difficult decision.

Decision Making

Effective Decision-Making

This page provides information about ways of making a decision, including basing it on logic or emotion (‘gut feeling’). It also explains what can stop you making an effective decision, including too much or too little information, and not really caring about the outcome.

A Decision-Making Framework

This page sets out one possible framework for decision-making.

The framework described is quite extensive, and may seem quite formal. But it is also a helpful process to run through in a briefer form, for smaller problems, as it will help you to make sure that you really do have all the information that you need.

Problem Solving

Introduction to Problem-Solving

This page provides a general introduction to the idea of problem-solving. It explores the idea of goals (things that you want to achieve) and barriers (things that may prevent you from achieving your goals), and explains the problem-solving process at a broad level.

The first stage in solving any problem is to identify it, and then break it down into its component parts. Even the biggest, most intractable-seeming problems, can become much more manageable if they are broken down into smaller parts. This page provides some advice about techniques you can use to do so.

Sometimes, the possible options to address your problem are obvious. At other times, you may need to involve others, or think more laterally to find alternatives. This page explains some principles, and some tools and techniques to help you do so.

Having generated solutions, you need to decide which one to take, which is where decision-making meets problem-solving. But once decided, there is another step: to deliver on your decision, and then see if your chosen solution works. This page helps you through this process.

‘Social’ problems are those that we encounter in everyday life, including money trouble, problems with other people, health problems and crime. These problems, like any others, are best solved using a framework to identify the problem, work out the options for addressing it, and then deciding which option to use.

This page provides more information about the key skills needed for practical problem-solving in real life.

Further Reading from Skills You Need

The Skills You Need Guide to Interpersonal Skills eBooks.

Develop your interpersonal skills with our series of eBooks. Learn about and improve your communication skills, tackle conflict resolution, mediate in difficult situations, and develop your emotional intelligence.

Guiding you through the key skills needed in life

As always at Skills You Need, our approach to these key skills is to provide practical ways to manage the process, and to develop your skills.

Neither problem-solving nor decision-making is an intrinsically difficult process and we hope you will find our pages useful in developing your skills.

Start with: Decision Making Problem Solving

See also: Improving Communication Interpersonal Communication Skills Building Confidence

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Decision-making and Problem-solving

Appreciate the complexities involved in decision-making & problem solving.

Develop evidence to support views

Analyze situations carefully

Discuss subjects in an organized way

Predict the consequences of actions

Weigh alternatives

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A 5-Step Problem-Solving Strategy

Specify the problem – a first step to solving a problem is to identify it as specifically as possible.  It involves evaluating the present state and determining how it differs from the goal state.

Analyze the problem – analyzing the problem involves learning as much as you can about it.  It may be necessary to look beyond the obvious, surface situation, to stretch your imagination and reach for more creative options.

seek other perspectives

be flexible in your analysis

consider various strands of impact

brainstorm about all possibilities and implications

research problems for which you lack complete information. Get help.

Formulate possible solutions – identify a wide range of possible solutions.

try to think of all possible solutions

be creative

consider similar problems and how you have solved them

Evaluate possible solutions – weigh the advantages and disadvantages of each solution.  Think through each solution and consider how, when, and where you could accomplish each.  Consider both immediate and long-term results.  Mapping your solutions can be helpful at this stage.

Choose a solution – consider 3 factors:

compatibility with your priorities

amount of risk

practicality

Keys to Problem Solving

Think aloud – problem solving is a cognitive, mental process.  Thinking aloud or talking yourself through the steps of problem solving is useful.  Hearing yourself think can facilitate the process.

Allow time for ideas to "gel" or consolidate.  If time permits, give yourself time for solutions to develop.  Distance from a problem can allow you to clear your mind and get a new perspective.

Talk about the problem – describing the problem to someone else and talking about it can often make a problem become more clear and defined so that a new solution will surface.

Decision Making Strategies

Decision making is a process of identifying and evaluating choices.  We make numerous decisions every day and our decisions may range from routine, every-day types of decisions to those decisions which will have far reaching impacts.  The types of decisions we make are routine, impulsive, and reasoned.  Deciding what to eat for breakfast is a routine decision; deciding to do or buy something at the last minute is considered an impulsive decision; and choosing your college major is, hopefully, a reasoned decision.  College coursework often requires you to make the latter, or reasoned decisions.

Decision making has much in common with problem solving.  In problem solving you identify and evaluate solution paths; in decision making you make a similar discovery and evaluation of alternatives.  The crux of decision making, then, is the careful identification and evaluation of alternatives.  As you weigh alternatives, use the following suggestions:

Consider the outcome each is likely to produce, in both the short term and the long term.

Compare alternatives based on how easily you can accomplish each.

Evaluate possible negative side effects each may produce.

Consider the risk involved in each.

Be creative, original; don't eliminate alternatives because you have not heard or used them before.

An important part of decision making is to predict both short-term and long-term outcomes for each alternative.  You may find that while an alternative seems most desirable at the present, it may pose problems or complications over a longer time period.

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Difference Between Problem Solving and Decision Making

• Categorized under Language | Difference Between Problem Solving and Decision Making

Problem Solving vs Decision Making

Life is filled with complexities, and one of them is to know the difference between problem solving and decision making. People tend to use ‘problem solving’ and ‘decision making’ interchangeably. Although they are somewhat related, these two phrases are not synonymous and are completely different. The major difference between the two is; problem solving is a method while decision making is a process.

Problem solving, as the name implies, is solving a problem. Meaning, it is a method wherein a group or an individual makes something positive out of a problem. Decision making, on the other hand, is a process that is done many times during problem solving. Decision making is the key that will help in reaching the right conclusion in problem solving. Problem solving is more an analytical aspect of thinking. It also uses intuition in gathering facts. Decision making, on the other hand, is more of a judgment where, after thinking, one will take a course of action. However, these two need a certain set of skills for each to be more effective.

To understand the differences between the two a little better, it is best to define each of them. With the definition of each term, it will be easier for you to distinguish one from the other.

Problem solving is more of a mental process. It is included in the larger problem process, namely, problem finding and problem shaping. Problem solving is the most complex process among all the intellectual functions of a human being. It is very complex. It is considered a higher order of the cognitive process. It is very complex in that it needs regulation and modulation of the basic skills of a human being. When an organism or artificial intelligence system is undergoing a problem and needs to be transferred into a better state to achieve a certain goal, then this needs problem solving.

Decision making is concerned on what action should be made. It is still a process of cognitive function, but it focuses on what action to take and what alternatives are available. Decision processes will always end up with a final choice; this choice may be an action or an opinion about a certain issue. When looking at decision making in a psychological aspect, the decision of an individual is based on his or her needs and the values that a person is looking for. When looking at decision making in a cognitive aspect, it is a continuous process related to the interaction of the person and his or her environment. In the normative aspect of decision making, on the other hand, it is focused more on the logical and rational way of making decisions until a choice is made.

Problem solving is a method; decision making is a process.

Decision making is needed during problem solving to reach the conclusion.

Decision making will lead to a course of action or final opinion; problem solving is more analytical and complex

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Cite APA 7 Magno, E. (2015, January 13). Difference Between Problem Solving and Decision Making. Difference Between Similar Terms and Objects. http://www.differencebetween.net/language/difference-between-problem-solving-and-decision-making%e2%80%a8/. MLA 8 Magno, Eva. "Difference Between Problem Solving and Decision Making." Difference Between Similar Terms and Objects, 13 January, 2015, http://www.differencebetween.net/language/difference-between-problem-solving-and-decision-making%e2%80%a8/.

You say “Problem solving is a method; decision making is a process.”

Yet in the 4th paragraph discussing problem solving you use the word “process” repeatedly without explaining with examples how it is a method.

So shd I say that choice making is the same as decision making?

Good but not illustrated

Pls Explain in table

Decision making typically involves the selection between of some collection of options from within a larger set which includes those options as well as a number of additional options. The larger the total set of options within which the subset is being selected, the more criteria are needed to give you a basis for the decision.

People tend to think of a decision as being “difficult” when in respect of the options being selected from, none of them look like they have obviously better outcomes … or sometimes even “none of the choices are good ones”.

Problem solving whereas has a wider remit. Effective problem solving typically involves the process of iterative re-specification of what the problem actually is, in a cycle with low-cost experiments to determine whether that way of defining the problem tends to give rise to more of what we want or less or what we want.

Thank you so much

Featured addition

Provide further explanations regarding the two aspects of problem solving and decision making. Thank you.

If one is a method and the other is a process, what is the difference between a method and process?

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Problem-Solving and Decision-Making

• First Online: 17 October 2019

Cite this chapter

• Jonathan S. Vordermark II 2  

766 Accesses

There are major differences between decision-making and problem-solving. The two entities differ in discrete and subtle ways and should be resolved at different levels within teams or organizations. Decision-making usually involves more experienced higher-order, process-dependent, and non-linear skills. The impact of decisions is usually more global, long-term, and less quantifiable and qualifiable.

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Bibliography

Bosk CL. (2003). Forgive and Remember: Managing Medical Failure . Second Edition. Chicago, IL: University of Chicago Press; 2003.

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Montgomery K. How Doctors Think: Clinical Judgment and the Practice of Medicine . New York, NY: Oxford University Press; 2006.

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Pellegrino ED, Thomasma DC. A Philosophical Basis of Medical Practice. New York, NY: Oxford University Press; 1981.

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Vordermark II, J.S. (2019). Problem-Solving and Decision-Making. In: An Introduction to Medical Decision-Making. Springer, Cham. https://doi.org/10.1007/978-3-030-23147-7_3

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Problem Solving and Decision Making

Learning objectives.

By the end of this section, you will be able to:

• Learn to understand the problem.
• Learn to combine creative thinking and critical thinking to solve problems.
• Practice problem solving in a group.
• Define the problem. Use your analytical skills. What is the real issue? Why is it a problem? What are the root causes? What kinds of outcomes or actions do you expect to generate to solve the problem? What are some of the key characteristics that will make a good choice: Timing? Resources? Availability of tools and materials? For more complex problems, it helps to actually write out the problem and the answers to these questions. Can you clarify your understanding of the problem by using metaphors to illustrate the issue?
• Narrow the problem. Many problems are made up of a series of smaller problems, each requiring its own solution. Can you break the problem into different facets? What aspects of the current issue are “noise” that should not be considered in the problem solution? (Use critical thinking to separate facts from opinion in this step.)
• Generate possible solutions. List all your options. Use your creative thinking skills in this phase. Did you come up with the second “right” answer, and the third or the fourth? Can any of these answers be combined into a stronger solution? What past or existing solutions can be adapted or combined to solve this problem?

Group Think: Effective Brainstorming

Brainstorming is a process of generating ideas for solutions in a group. This method is very effective because ideas from one person will trigger additional ideas from another. The following guidelines make for an effective brainstorming session:

• Decide who should moderate the session. That person may participate, but his main role is to keep the discussion flowing.
• Define the problem to be discussed and the time you will allow to consider it.
• Write all ideas down on a board or flip chart for all participants to see.
• Encourage everyone to speak.
• Do not allow criticism of ideas. All ideas are good during a brainstorm. Suspend disbelief until after the session. Remember a wildly impossible idea may trigger a creative and feasible solution to a problem.
• Choose the best solution. Use your critical thinking skills to select the most likely choices. List the pros and cons for each of your selections. How do these lists compare with the requirements you identified when you defined the problem? If you still can’t decide between options, you may want to seek further input from your brainstorming team.

Decisions, Decisions

KEY TAKEAWAYS

• Effective problem solving involves critical and creative thinking.
• Define the problem
• Narrow the problem
• Generate solutions
• Choose the solution
• Brainstorming is a good method for generating creative solutions.
• Understanding the difference between the roles of deciding and providing input makes for better decisions.

CHECKPOINT EXERCISES

• Gather a group of three or four friends and conduct three short brainstorming sessions (ten minutes each) to generate ideas for alternate uses for peanut butter, paper clips, and pen caps. Compare the results of the group with your own ideas. Be sure to follow the brainstorming guidelines. Did you generate more ideas in the group? Did the quality of the ideas improve? Were the group ideas more innovative? Which was more fun? Write your conclusions here.
• Define the problem: What is the core issue? What are the related issues? Are there any requirements to a successful solution? Can you come up with a metaphor to describe the issue?
• Narrow the problem: Can you break down the problem into smaller manageable pieces? What would they be?
• Generate solutions: What are at least two “right” answers to each of the problem pieces?
• Choose the right approach: What do you already know about each solution? What do you still need to know? How can you get the information you need? Make a list of pros and cons for each solution.
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Critical thinking vs problem solving: what’s the difference.

In our blog “Importance of  Problem Solving Skills in Leadership ,” we highlighted problem solving skills as a distinct skill set. We outlined a 7-step approach in how the best leaders solve problems.

Critical thinking vs. problem solving

But are critical thinking and problem solving the same? Also, if there are differences, what are they? Although many educators and business leaders lump critical thinking and problem solving together, there are differences:

Problem solving  uses many of the same skills required for critical thinking; e.g., observation, analysis, evaluation, interpretation, and reflection.  Critical thinking  is an important ingredient of problem solving.

Critical thinking vs. problem solving: Not all problems require critical thinking skills

Not every problem-solving skill is a critical thinking skill. That is because not every problem requires thinking. A problem like opening a stubborn pickle jar could simply require brute strength. On the other hand, it becomes a thinking skill when you remember to tap the edge of the pickle jar lid to loosen the seal.

Also, some problem-solving skills are the exact opposite of critical thinking. When you follow directions or use muscle memory or rote (memorization) thinking, there is no critical thinking required. Likewise, skills of persuasion or public oratory are thinking skills, but aren’t necessarily critical thinking skills.

Critical thinking vs. problem solving: The role of emotional intelligence

In our blog “ What is the role of communication in critical thinking ?” we highlighted one author’s argument that critical thinking and problem solving is not always a purely rational process. While critical thinkers are in great demand in the hiring marketplace, employees who are emotionally intelligent bring even greater value to an organization.

Writing for  Business News Daily ,  editor Chad Brooks describes emotional intelligence as “the ability to understand your emotions and recognize the emotions and motivations of those around you.”

So, when looking for star performers, research shows “that emotional intelligence counts for twice as much as IQ and technical skills combined in determining who will be a star performer.”

Further, in today’s collaborative workplace environment, “hiring employees who can understand and control their emotions – while also identifying what makes those around them tick—is of the utmost importance.”

Finally, one expert notes that dealing with emotions is an important part of critical thinking. Emotions can be at the root of a problem. They are frequently symptomatic of problems below the surface. Problem solving when dealing with emotions requires openness to authentic emotional expressions. It requires the understanding that when someone is in pain, it is a problem that is real.

• The Ultimate Guide To Critical Thinking
• Is Critical Thinking A Soft Skill Or Hard Skill?
• How To Improve Critical Thinking Skills At Work And Make Better Decisions
• 5 Creative and Critical Thinking Examples In Workplace
• 25 In-Demand Jobs That Require Critical Thinking and Problem-Solving Skills
• Brainstorming: Techniques Used To Boost Critical Thinking and Creativity

Critical thinking and problem solving: A deeper dive

A recap of the distinct differences between critical thinking and problem solving.

Critical thinking,  according to an article on Drexel  University’s Graduate College webpage  “utilizes analysis, reflection, evaluation, interpretation, and inference to synthesize information that is obtained through reading, observing, communicating, or experience.”

The goal of critical thinking is to evaluate the credibility of both the information and its source. It questions the central issue and how the information will inform intelligent decisions. Finally, it asks the question, “Where does this information lead me?”

Problem solving , as previously mentioned, uses many of those skills, but “it takes the process a step further to identify obstacles and then to strategically map out a set of solutions to solve the problem. That extra step in problem solving is  identifying obstacles  as well as mapping out a strategic set of solutions to resolve the problem.

How to develop critical thinking skills to become a better problem solver

1. develop your analytical skills..

Pay attention and be more observant. Ask the questions “who, what, where, and why” and learn as much as possible about the topic or problem.  Map everything out  to imprint or gain a visual understanding and focus on the differences between fact, opinion, and your own bias.

2. Learn the skill of evaluating

As a subset of analysis, you can become skilled in evaluation by:

• comparing similar and related topics, programs, and issues. How are they different, and where are the similarities?
• looking for trends that support (or refute) what you intuitively feel is the solution
• recognizing barriers or conflicts to successful problem resolution
• asking questions and gathering information—assuming nothing, ever.

3. Interpretation with the help of a mentor or someone more experienced

Interpreting a problem accurately employs both analytical and evaluating skills. With practice, you can develop this skill, but to hone your interpretation skills, it is advisable to seek the help of an experienced mentor.

You’ll need to do the following:

• know how your own biases or opinions can be a roadblock to the best decision making
• recognize that cultural differences can be a barrier to communication
• look at the problem from the point of view of others
• learn as much as you can about the problem, topic, or experience
• synthesize everything you have learned in order to make the connections and put the elements of a problem together to form its solution

4. Acquire the skill and habit of reflection.

Being reflective is applicable to almost every aspect of your personal and professional life. To open your mind to reflection, think back to your educational experience. Your instructor may have asked you to keep a  reflective journal  of your learning-related experiences. A reflective journal requires expressive writing, which, in turn, relieves stress.

Perhaps you have just had a disagreement with a coworker, who became abusive and personal. Not everyone can come up with those instant snappy comebacks on the spot, and it is usually best to disengage before the situation gets worse.

Here’s where reflective journaling helps. When you’re in a calmer state of mind, you can journal the incident to:

• gain deeper insights into your thought processes and actions—How do you feel about not defending yourself from the colleague’s accusations or personal abuse? What was the perfect response that eluded you in the stress of the moment?
• build a different approach to problems—It could be that your co-worker perceives you as unapproachable or unreceptive to suggestions and criticism. Maybe it’s time to have a frank discussion to help you see yourself through the eyes of the coworker.
• get closer to making significant changes in your life—Your journal entries may have displayed a pattern of your behavior on the job, which elicits consistent negative reactions from more than one co-worker.

Your takeaways:

• When evaluating critical thinking vs. problem solving, the elements of both appear to blend into a distinction without a difference.
• Good problem solvers employ the steps of critical thinking, but not all problem solving involves critical thinking.
• Emotional intelligence is an attribute that is a hybrid skill of problem solving and critical thinking.
• You can hone your critical thinking skills to become a better problem solver through application of analysis, evaluation, interpretation, and reflection.
• 10 Best Books On Critical Thinking And Problem Solving

12 Common Barriers To Critical Thinking (And How To Overcome Them)

• How To Promote Critical Thinking In The Workplace

Is Critical Thinking Overrated?  Disadvantages Of Critical Thinking

• 11 Principles Of Critical Thinking  

Jenny Palmer

Founder of Eggcellentwork.com. With over 20 years of experience in HR and various roles in corporate world, Jenny shares tips and advice to help professionals advance in their careers. Her blog is a go-to resource for anyone looking to improve their skills, land their dream job, or make a career change.

Further Reading...

Brainstorming: Techniques Used To Boost Critical Thinking and Creativity  

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What Is The Role Of Communication In Critical Thinking?  

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The power of critical thinking: enhancing decision-making and problem-solving.

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Dr. Ron Young, Founder and Board Chair of Trove, Inc . Ron specializes in psychological coaching & transition consulting.

Critical thinking is a fundamental cognitive process that enables individuals to objectively analyze, evaluate and interpret information to make informed decisions and solve complex problems. It involves employing reasoning and logic, questioning assumptions, recognizing biases and considering multiple perspectives. It requires self-monitored, self-directed, self-disciplined and self-corrective thinking. Critical thinking is essential in a world of information and diverse opinions. It helps us see things more clearly and avoid being misled or deceived.

Importance Of Critical Thinking

Critical thinking is crucial in various aspects of life, including education, professional endeavors and personal decision-making. In academic settings, it allows students to comprehend and engage with complex subjects while discerning valid arguments from fallacious ones. In the workplace, critical thinking empowers individuals to analyze problems, devise creative solutions and make informed judgments. In everyday life, it helps individuals navigate an increasingly complex world by making sound choices and avoiding cognitive biases. It is our primary defense against misleading or "spun" information.

Benefits Of Critical Thinking

There are many benefits of critical thinking.

Enhanced Decision-Making

Critical thinking helps us trust our gut feelings and think independently. It enables individuals to make logical and well-reasoned decisions based on evidence and objective analysis. It encourages the consideration of all relevant factors and the evaluation of potential consequences, leading to more informed choices.

Effective Problem-Solving

Critical thinking facilitates the identification of underlying issues, the generation of innovative solutions and the evaluation of their viability. It encourages individuals to approach problems from different angles and consider various perspectives, increasing the likelihood of finding effective resolutions.

Reduction Of Cognitive Biases

Critical thinking supports self-reflection. It helps individuals recognize and challenge cognitive biases that hinder clear judgment. Individuals can better overcome confirmation bias, groupthink and the availability heuristic (judging the likelihood of an event based on recall of similar events) by understanding and questioning their assumptions and beliefs. It requires a commitment to overcoming the tendency to see the world from a narrow, self-centered perspective.

Enhanced Communication Skills

Practicing critical thinking fosters effective communication by enabling individuals to articulate and defend their ideas with logical reasoning and evidence. It encourages active listening, empathy and the ability to evaluate and respond to counterarguments, leading to more constructive and meaningful discussions.

More United Citizens

Using critical thinking enables citizens to see the whole picture by better protecting against biases and propaganda. It reduces partisanship and a “we/they” mentality.

Cultivating Critical Thinking

How can you cultivate critical thinking?

Be curious and inquisitive.

Foster a mindset of curiosity and an eagerness to explore and understand the world. Talk with people from different backgrounds, cultures, political affiliations or religions. Ask probing questions, seek new perspectives and engage in active learning. Learn from people who hold different viewpoints.

Develop analytical skills.

You can do this by learning to break down complex problems into manageable parts, recognize patterns and identify cause-and-effect relationships. Remember, not all opinions are equal, and some are flat-out wrong.

Evaluate information.

Develop skills to evaluate the credibility and reliability of information sources. Be aware of bias, assess evidence and differentiate between fact and opinion. Guard against "swallowing information whole" or believing that "If it's on the internet, it must be true."

Practice reflection.

Engage in reflective thinking by evaluating your thoughts, beliefs and assumptions. Consider alternative viewpoints, and be open to changing your perspective based on new information.

Embrace intellectual humility.

Be humble and aware that you could be wrong. Knowledge is an ongoing process; be open to admitting mistakes or gaps in understanding. Embrace a growth mindset that values continuous learning and improvement.

Develop your sense of belonging.

The third tier in Maslow's hierarchy of needs is a sense of belonging. One aspect of belonging is connection. All humans have this need. Without critical thinking, we are vulnerable to making our group's beliefs our own rather than evaluating which beliefs align with our values.

Align your view and your values.

Rather than defining yourself by a particular view, ask whether a different view aligns with your values. When we identify ourselves by the beliefs of our reference group (religious, political, etc.), we look for ways to justify our ideas. In doing so, we deny ourselves access to critical thinking.

Evidence Of Critical Thinking

When you practice critical thinking, it will be evident in several areas:

Evidence-Based Decision-Making

Rely on facts rather than emotions or personal biases. Follow five distinct steps, called the five A’s : ask, access, appraise, apply and audit. Gather relevant information, evaluate the evidence objectively and consider different perspectives before making decisions. Then reevaluate them as you learn new information.

Problem-Solving

Approach problems systematically by defining the issue, gathering relevant data, brainstorming potential solutions and evaluating feasibility. Engage in collaborative problem-solving to benefit from diverse perspectives. Open-mindedly consider alternative systems of thought. Recognize assumptions, implications and practical consequences, then adjust as needed.

Effective Communication

Solve complex problems by clearly and effectively communicating with others. Utilize critical thinking skills to articulate your thoughts clearly, listen actively and engage in respectful and constructive dialogue. Challenge ideas through logical arguments and evidence rather than resorting to personal attacks. Respecting people with different views does not mean you agree with their opinions. Evaluate, formulate and communicate questions with clarity and precision.

Continuous Learning

Apply critical thinking to ongoing personal and professional development. Seek opportunities for further education, engage in intellectual discourse and actively challenge your beliefs and assumptions.

Using Critical Thinking

Critical thinking is a powerful cognitive tool that empowers individuals to navigate the complexities of the modern world. Critical thinking enhances decision-making, problem-solving and communication abilities by fostering logical reasoning, analytical skills and an open mindset. It enables individuals to overcome cognitive biases, evaluate information effectively and make informed choices. Cultivating and applying critical thinking skills benefits individuals and contributes to a more thoughtful and rational society. Embracing critical thinking is essential for fostering intellectual growth, facilitating progress and addressing the challenges of the 21st century.

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Problem-solving, decision-making, and critical thinking: how do they mix and why bother?

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• 1 Sources for Excellence, University of Cincinnati College of Nursing, USA.
• PMID: 11744895
• DOI: 10.1067/mhc.2001.120987

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Exploring the Difference: Creative Thinking vs. Critical Thinking

Annie Walls

Creative thinking and critical thinking are two distinct cognitive processes that play important roles in problem-solving and decision-making. While creative thinking involves generating innovative ideas and solutions, critical thinking involves analyzing and evaluating information to make reasoned judgments. Both types of thinking have their unique characteristics and benefits. In this article, we will explore the difference between creative thinking and critical thinking, and how they can be applied in various contexts.

Key Takeaways

• Creative thinking involves generating new ideas and solutions.
• Critical thinking involves analyzing and evaluating information to make reasoned judgments.
• Creative thinkers are characterized by their curiosity, open-mindedness, and willingness to take risks.
• Critical thinkers are characterized by their skepticism, logical reasoning, and attention to detail.
• Creative thinking can lead to innovation and breakthroughs.

Understanding Creative Thinking

Defining creative thinking.

Creative thinking is the ability to think outside the box and generate innovative ideas. It involves breaking free from conventional ways of thinking and exploring new possibilities. Creativity is the key element in creative thinking , as it allows individuals to come up with unique and original solutions to problems.

Creative thinking is not limited to artistic endeavors; it can be applied to various aspects of life, including problem-solving, decision-making, and even everyday tasks. It requires an open mind, a willingness to take risks, and the ability to see things from different perspectives.

In order to foster creative thinking, it is important to create an environment that encourages experimentation and exploration. This can be done by providing opportunities for brainstorming, encouraging collaboration, and embracing failure as a learning opportunity.

Here are some techniques that can enhance creative thinking:

• Mind mapping: A visual tool that helps organize thoughts and generate new ideas.
• Divergent thinking: Generating multiple solutions to a problem.
• Analogical thinking: Drawing connections between unrelated concepts.

Tip: Embrace curiosity and embrace the unknown. Be open to new experiences and ideas, and don't be afraid to take risks.

Characteristics of Creative Thinkers

Creative thinkers possess a unique set of characteristics that set them apart from others. They have the ability to think outside the box and come up with innovative solutions to problems. Imagination plays a crucial role in their thought process, allowing them to envision possibilities that others may not see. They are open-minded and willing to explore different perspectives, which helps them generate fresh ideas. Creative thinkers are also comfortable with ambiguity and uncertainty, as they understand that these conditions can lead to breakthroughs. They are not afraid to take risks and are willing to challenge the status quo.

Benefits of Creative Thinking

Creative thinking offers numerous benefits that can enhance various aspects of life. One of the key advantages of creative thinking is the ability to generate innovative ideas and solutions. Creativity allows individuals to think outside the box and come up with unique approaches to problems. This can lead to breakthroughs and advancements in various fields.

Another benefit of creative thinking is its impact on personal growth and self-expression. By engaging in creative activities, individuals can explore their inner thoughts and emotions, allowing for self-discovery and self-reflection. Creative pursuits such as painting, writing, or playing an instrument can serve as outlets for self-expression and can contribute to overall well-being.

In addition, creative thinking can foster collaboration and teamwork. When individuals approach problems with a creative mindset, they are more likely to seek input and ideas from others. This promotes a collaborative environment where diverse perspectives are valued and innovative solutions are developed.

Furthermore, creative thinking can enhance problem-solving skills. By thinking creatively, individuals are able to consider multiple perspectives and explore alternative solutions. This can lead to more effective problem-solving and decision-making processes.

Overall, creative thinking offers a range of benefits, from generating innovative ideas to fostering collaboration and enhancing problem-solving skills.

Techniques for Enhancing Creative Thinking

In order to enhance creative thinking, there are several techniques that can be employed:

• Mind Mapping : This technique involves visually organizing ideas and concepts in a non-linear manner, allowing for connections and associations to be made.
• Brainstorming : This popular technique involves generating a large number of ideas in a short amount of time, without judgment or evaluation.
• Divergent Thinking : This approach encourages exploring multiple possibilities and perspectives, thinking outside the box, and avoiding conventional solutions.

Tip: When using these techniques, it is important to create a supportive and non-judgmental environment that encourages free thinking and idea generation.

By utilizing these techniques, individuals and teams can unlock their creative potential and generate innovative ideas to drive growth and success.

Exploring Critical Thinking

Defining critical thinking.

Critical thinking is essentially a questioning, challenging approach to knowledge and perceived wisdom. It involves ideas and information from an objective perspective, analyzing and evaluating them to form well-reasoned judgments and decisions. It goes beyond accepting information at face value and encourages a deeper understanding of the subject matter. Critical thinkers are curious, open-minded, and willing to consider different perspectives. They are skilled at identifying biases and assumptions, and they strive to make logical and evidence-based conclusions.

Characteristics of Critical Thinkers

Critical thinkers possess several key characteristics that set them apart:

• Analytical Skills : Critical thinkers are adept at analyzing information and breaking it down into its component parts. They can identify patterns, evaluate evidence, and draw logical conclusions.
• Open-mindedness : Critical thinkers are willing to consider different perspectives and are open to changing their beliefs or opinions based on new evidence or information.
• Skepticism : Critical thinkers approach information with a healthy dose of skepticism. They question assumptions, challenge authority, and seek evidence to support or refute claims.

Tip: Critical thinkers actively engage in critical reflection, constantly questioning their own thinking and seeking to improve their reasoning abilities.

Benefits of Critical Thinking

Critical thinking has numerous benefits that can positively impact various aspects of life. It enhances problem-solving skills, allowing individuals to analyze complex situations and make informed decisions. Analytical thinking is a key component of critical thinking, enabling individuals to break down problems into smaller parts and examine them from different perspectives. This approach helps in identifying potential biases and assumptions, leading to more objective and rational decision-making.

In addition, critical thinking promotes effective communication . By critically evaluating information and arguments, individuals can articulate their thoughts and ideas more clearly and persuasively. They can also identify logical fallacies and inconsistencies in others' arguments, enabling them to engage in meaningful and constructive discussions.

Furthermore, critical thinking fosters creativity and innovation . By questioning assumptions and challenging conventional wisdom, individuals can generate new ideas and approaches. Critical thinkers are more open to exploring alternative solutions and are willing to take risks in order to achieve better outcomes.

Developing Critical Thinking Skills

Developing critical thinking skills is essential for success in both personal and professional life. It involves the ability to analyze information objectively, evaluate arguments and evidence, and make informed decisions. Here are some strategies that can help enhance your critical thinking skills:

• Ask Questions: One of the key aspects of critical thinking is asking thoughtful and probing questions. This helps you gain a deeper understanding of the subject matter and challenges assumptions.
• Seek Different Perspectives: To develop critical thinking skills, it is important to consider multiple viewpoints and perspectives. This allows you to evaluate arguments from different angles and make well-rounded judgments.
• Practice Problem-Solving: Critical thinking involves problem-solving skills. Engaging in activities that require you to analyze and solve problems can help sharpen your critical thinking abilities.
• Reflect on Your Thinking: Take time to reflect on your own thinking process. Consider the biases, assumptions, and logical fallacies that may be influencing your thoughts and decisions.
• Continuous Learning: Critical thinking is a skill that can be developed and improved over time. Engage in continuous learning, read diverse perspectives, and challenge your own beliefs and assumptions.

By incorporating these strategies into your daily life, you can enhance your critical thinking skills and become a more effective problem solver and decision-maker.

Comparing Creative and Critical Thinking

Different approaches to problem solving.

When it comes to problem solving, creative thinking and critical thinking take different approaches. Creative thinkers often rely on their imagination and intuition to generate unique and innovative solutions. They think outside the box and are not afraid to take risks. On the other hand, critical thinkers approach problem solving in a more analytical and logical manner. They carefully analyze the problem, gather information, and evaluate different options before making a decision.

Role of Imagination and Logic

The role of imagination and logic in creative and critical thinking is crucial. Imagination allows us to think outside the box, explore new possibilities, and come up with innovative ideas. It is the fuel that ignites creativity and helps us see beyond the obvious. On the other hand, logic provides the framework for organizing and analyzing information, making rational decisions, and solving problems systematically. It helps us evaluate the feasibility and effectiveness of our ideas.

When it comes to problem-solving, a balance between imagination and logic is essential. While imagination helps generate unique and unconventional solutions, logic ensures that these solutions are practical and viable. By combining the two, we can approach problems with a structured yet imaginative mindset, finding innovative solutions and making connections that others may overlook.

In summary, imagination and logic are two sides of the same coin when it comes to creative and critical thinking. They complement each other and work together to enhance our ability to think creatively and critically.

Balancing Intuition and Analysis

When it comes to problem-solving, finding the right balance between intuition and analysis is crucial. Intuition allows us to tap into our subconscious knowledge and make quick decisions based on gut feelings. On the other hand, analysis involves a systematic and logical approach to gather and evaluate information. Both intuition and analysis have their strengths and weaknesses, and leveraging both can lead to more effective problem-solving.

To strike a balance between intuition and analysis, consider the following:

• Trust your instincts: Pay attention to your gut feelings and initial reactions, as they can provide valuable insights.
• Gather and evaluate data: Take the time to gather relevant information and analyze it objectively.
• Seek different perspectives: Engage with others who have different viewpoints to challenge your assumptions and broaden your thinking.

Tip: Remember that finding the right balance between intuition and analysis is a dynamic process. It requires practice and reflection to develop a nuanced approach to problem-solving.

Collaboration and Individuality in Thinking

Collaboration and individuality are two key aspects of thinking that play a crucial role in both creative and critical thinking. While collaboration allows for the exchange of ideas and perspectives, individuality brings unique insights and approaches to the table. Collaboration fosters a sense of teamwork and encourages diverse thinking, which can lead to innovative solutions. On the other hand, individuality allows individuals to think independently and bring their own creativity and expertise to the problem-solving process.

In order to effectively balance collaboration and individuality in thinking, it is important to create an environment that values both. This can be achieved by promoting open communication and active listening, where team members feel comfortable sharing their ideas and opinions. Additionally, providing opportunities for individual reflection and brainstorming can help stimulate creativity and encourage unique perspectives.

To further enhance collaboration and individuality in thinking, organizations can implement strategies such as group brainstorming sessions , where team members can collectively generate ideas and build upon each other's thoughts. This encourages collaboration while also allowing individuals to contribute their own unique insights. Another strategy is to assign individual tasks within a larger project, giving team members the opportunity to work independently and bring their own creative solutions to the table.

In summary, collaboration and individuality are both essential components of thinking that contribute to creative and critical thinking processes. By fostering a balance between collaboration and individuality, organizations can harness the power of teamwork and individual creativity to drive innovation and problem-solving.

In the article section of my website, I would like to discuss the topic of 'Comparing Creative and Critical Thinking'. Creative thinking and critical thinking are two essential cognitive skills that play a significant role in problem-solving, decision-making, and innovation. While creative thinking involves generating new ideas, thinking outside the box, and exploring different perspectives , critical thinking focuses on analyzing, evaluating, and questioning information to make informed judgments. Both types of thinking are crucial in today's fast-paced and complex world. By understanding the differences and similarities between creative and critical thinking, individuals can enhance their problem-solving abilities and foster a culture of innovation. If you want to learn more about the power of creative thinking and how it can transform your business, visit th website, Creativity Keynote Speaker James Taylor - Inspiring Creative Minds .

In conclusion, both creative thinking and critical thinking are essential skills that complement each other in problem-solving and decision-making. While creative thinking allows for innovative ideas and out-of-the-box solutions, critical thinking provides the necessary analysis and evaluation to ensure the feasibility and effectiveness of those ideas. Flexibility is a key aspect of creative thinking, enabling individuals to adapt and explore different perspectives, while accuracy is a fundamental element of critical thinking, ensuring logical reasoning and evidence-based conclusions. By harnessing the power of both creative and critical thinking, individuals can enhance their problem-solving abilities and make well-informed decisions in various aspects of life.

Frequently Asked Questions

What is the difference between creative thinking and critical thinking.

Creative thinking involves generating new ideas, possibilities, and solutions, while critical thinking involves analyzing, evaluating, and making reasoned judgments.

Can someone be both a creative thinker and a critical thinker?

Yes, individuals can possess both creative and critical thinking skills. They can use creative thinking to generate ideas and critical thinking to evaluate and refine those ideas.

Which is more important, creative thinking or critical thinking?

Both creative thinking and critical thinking are important and complement each other. Creative thinking generates new ideas, while critical thinking helps evaluate and implement those ideas effectively.

How can I enhance my creative thinking skills?

You can enhance your creative thinking skills by engaging in activities that stimulate your imagination, such as brainstorming, mind mapping, and exploring new perspectives.

What are some techniques for developing critical thinking skills?

Techniques for developing critical thinking skills include analyzing arguments, evaluating evidence, questioning assumptions, and considering different perspectives.

Is creative thinking limited to artistic pursuits?

No, creative thinking is not limited to artistic pursuits. It can be applied to various fields and industries, including problem-solving in science, business, technology, and more.

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Critical Thinking and Problem Solving toward Decision-Making

During the training the main critical thinking and problem solving techniques are introduced together with real-life examples. The difference between problem solving and decision making is examined and clarified.

Who is it for?

The course is suitable for business professionals interested in developing their critical thinking and learning how to better solve business problems.

Overview – why the topic is “critical” 

• Our changing VUCA world and why adaptability is key ▪ Key outcomes and what this means 
• Understanding where companies ‘stand’ and the  phase in which they are 
• Understanding how companies can grow – directions ▪ Understanding means & methods towards growth ▪ Understanding how to make decisions through SAF ▪ Understanding what areas need to be assessed during  SAF 
• Understanding what areas need to be assessed during  implementation 

Difference between Problem Solving & Decision  Making 

Black box thinking – technique & examples , root cause problem solving – technique and  examples , multi – criteria decision making .

• Breaking a company in 2: Outside & Inside ▪ What we control and what we don’t 
• A step by step approach (11 main areas) from outside  to inside  
• How to summarize and use the findings towards  Decision Making – Solving the “right problem” by  default 

Critical Thinking method 

• Systematic thinking 
• The “Mathematics” in finding solutions 
• Examples & activities 

Hypothesis based problem solving 

• Introduction to problem solving approaches 
• Introduction to hypothesis-based problem solving 
• Key takeaways

Dr. Constantine “Dino” Kiritsis 

International curriculum development expert, entrepreneur,  author, award winning training concept developer (hpd) .

Dino is an entrepreneur & consultant in the Business, HR, training & development industry. He is considered a world-class inspirational trainer/presenter having trained and led diverse events for numerous corporations and associations. He has delivered over 15,000 hours of professional training, hosting & presentations in the last 20 years in more than 40 countries in Europe, Asia and the Middle East mainly to corporate clients. 

He is also a consultant and International Curriculum Development expert for PwC’s Academy in the CEE and the Middle East. Dino has also done work with PwC’s Global Steering Committee for Private Company Services and has developed the award winning (Silver award, Boussias Education awards 2019) curriculum, methodology and mapping procedure for PwC’s Mini MBA programme being offered in the CEE region & the Middle East in more than 10 countries.

His knowledge areas span from Business Mapping, Business analysis, Entrepreneurship, Strategy and Corporate level training to developing programmes, career management and education, Professional qualifications (PQs) and teaching topics relating to Corporate & Business Strategy, Entrepreneurship, Business Planning, Innovation, Marketing and HR (for specialist qualifications (ACCA, CIA, CIMA, SHRM) and Universities on MBA and DBA programmes. 

He has been an active speaker on entrepreneurship, innovation, educational, professional training and business development issues in over 100 events and in the past decade. He holds a Bachelor’s degree from the University of Connecticut (USA), a Masters and a PhD from the University of Surrey (UK), a Diploma in Corporate Governance from the ACCA (Association of Chartered Certified Accountants) is an Associate Member (AICA) of the International Compliance Association and a Senior Certified Professional from the Society of Human Resource Management (SHRM – SMP) USA. He is a member of the board of SoFIA (School of the Future International Academy) in the UK and the President of the SHRM Global Forum for Greece and Cyprus.

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Tijana Naumovska

Training Academy Leader, PwC Macedonia

Tel: +38923140900

Fax: +38923116525

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