how to write a resume for bookstore

Bookstore Clerk Resume Example & Writing Guide

Use this Bookstore Clerk resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Bookstore clerks are the face of the company they work for. They’re the ones who greet customers as they walk into the store, help them find what they’re looking for, and answer any questions they might have. Bookstore clerks also restock shelves and help customers find the perfect book or gift.

Because bookstores are such a beloved fixture in communities across the globe, bookstore clerks often enjoy a high level of customer service experience on their resume. If you’re ready to make a career change or are just starting out in the workforce, here’s some tips and an example for writing a great bookstore clerk resume that hiring managers will love.

Passionate reader with over five years of experience working in bookstores. Demonstrated expertise in customer service, merchandising, and inventory management. Seeking to leverage love of books and knowledge of the industry into a career in publishing.

• Managed the bookstore inventory, including receiving and storing new shipments of books and other merchandise; maintaining proper levels in stock rooms.
• Provided customers with product information such as prices, availability, etc., processed sales transactions using cash register or POS system.
• Maintained a clean and organized store environment to ensure customer satisfaction by keeping shelves stocked at all times and performing general cleaning duties when needed.
• Assisted customers with locating specific titles within the store, assisted students with checking out textbooks for classes during peak periods (i.e., first hour).
• Performed miscellaneous job-related duties as assigned by supervisor/manager which may include but are not limited to: shelving books, assisting faculty members with book orders, etc..
• Assisted customers with locating specific titles and directed them to the most relevant section based on their needs
• Maintained a clean, organized bookstore by regularly dusting shelves and organizing books according to genre
• Ensured that all transactions were completed accurately and in a timely manner (average of 3 per hour)
• Tracked inventory levels for each book using Excel spreadsheets; alerted management when stock was running low
• Answered customer questions about upcoming releases, bestsellers, staff picks and special events
• Achieved and exceeded sales goals on a monthly basis.
• Built relationships with customers and provided them with exceptional customer service.
• Maintained a high level of product knowledge and stayed up-to-date on new product releases.

Industry Knowledge: Book Ordering, Inventory Management, Data Entry, Sales, Returns Technical Skills: Microsoft Office Suite, Typing Soft Skills: Attention to Detail, Customer Service, Communication, Teamwork, Problem Solving, Multi-Tasking, Conflict Resolution

How to Write a Bookstore Clerk Resume

Here’s how to write a bookstore clerk resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. So rather than saying you “managed inventory,” you could say you “managed inventory for 20,000-square-foot bookstore, ensuring proper stock levels for over 2,000 titles across all genres and formats.”

The second bullet point is much more specific and provides a clear picture of what you did and the results of your work. And that level of detail will make it much easier for a hiring manager to see how your experience could be useful in their organization.

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs scan your resume for specific job-related terms, like “inventory management” or “order processing.” If your resume doesn’t include enough of the right terms, the ATS might not rank it high enough to be seen by the hiring manager.

To make sure your resume makes it past the ATS, focus on including relevant keywords throughout all the sections of your resume. You can find a list of common bookstore clerk keywords below, but you should also take the time to read through the job posting and think about which words they used when describing the most important qualities for the role.

• Bookstore Operations
• Time Management
• Customer Service
• Communication
• Organization Skills
• Social Media
• Adobe Photoshop
• Inventory Management
• Microsoft Access
• Adobe InDesign
• Problem Solving
• Adobe Creative Suite
• Public Speaking
• Cooperation
• Critical Thinking
• Interpersonal Skills
• Cash Handling
• Inventory Control
• Public Relations
• Bookselling

Showcase Your Technical Skills

As a bookstore clerk, you will need to be proficient in the use of technology in order to effectively do your job. This might include familiarity with POS systems, inventory management software, and e-commerce platforms. Additionally, you will need to be able to use programs like Microsoft Office Suite and Adobe Creative Suite to create marketing materials and process orders.

Natural Gas Engineer Resume Example & Writing Guide

K9 handler resume example & writing guide, you may also be interested in..., production sound mixer resume example & writing guide, hvac supervisor resume example & writing guide, financial compliance officer resume example & writing guide, amazon operations manager resume example & writing guide.

• Software Developer
• Quality Assurance
• Software Teacher
• Software Nurse
• Software Accountant
• Software Marketing Specialist

Bookstore Resume Example & Writing Guide

Share this page

Bookstore resume sample.

Experienced and knowledgeable bookstore associate with a passion for literature and a commitment to providing excellent customer service. Skilled in sales, merchandising, and inventory management.

• The Book Nook
• Bookstore Associate
• Managed inventory and restocked shelves to ensure an organized and visually appealing store.
• Provided excellent customer service, offering recommendations and answering questions about products.
• Processed transactions accurately and efficiently, utilizing the store's POS system.
• Assisted with event planning and promotion, including author signings and book clubs.
• Books & More
• Assistant Manager
• Supervised staff and managed store operations, including scheduling and cash handling.
• Implemented sales strategies and merchandising plans to increase revenue and drive customer traffic.
• Analyzed sales data to identify trends and optimize inventory levels.
• Developed and maintained relationships with customers to foster loyalty and increase sales.
• Bachelor of Arts in English
• University of California, Los Angeles

Avoid Jargon

Unless it's a common term in your field, avoid using jargon or acronyms that the hiring manager may not understand. Stick to clear, plain language.

Bookstore Resume Writing Guide

Common resume writing mistake, using an unorganized format.

An unorganized or unclear format can make your resume difficult to read and understand. Make sure your formatting is consistent and logical, with clear sections and bullet points.

Resume Examples You May Interested

Create resume online now to take the first step towards career success

CVBLADE developed by hiring professionals. With our resume builder, applying for your dream job is easy and fast.

Bookstore Assistant Resume Samples

The main role of a Bookstore Assistant is to work at the bookstores and take responsibility for assisting with the day-to-day operations such as – ordering stock, arranging books; selling new books and supplies, and maintaining records as required. Other related duties are listed on the Bookstore Assistant Resume as – placing orders for books and office supplies and other miscellaneous items; pricing products using set profit margins; welcoming and determining the requirements of the customer; inputting all data into the POS systems; assisting in maintaining the webpage of the bookstore, and lending hand to the support staff in cleaning and maintaining the store .

To undertake the above-mentioned tasks, the assistants need the following qualities – knowledge of work; stress tolerance, informal communications; commitment to work; analytical thinking skills; and relevant experience. A degree is not a mandatory requirement, as long as the applicant’s experience commensurate with the job requirements.

• Resume Samples
• Bookstore Assistant

Bookstore Assistant Resume

Headline : Worked with customers including stocking, reordering, and special ordering. Suggested items to customers to suit their needs. A responsible employee who can be counted on to be at work as scheduled and can be counted on to do the job as required.

Skills : Customer Service, Data Entry, Inventory Control, Customer Relations, Interpersonal Skills, Communication Skills, Coordination Skills, Managerial Skills.

Description :

• Stocked newly arrived books and occasionally toys.
• Made daily bank deposits.
• Kept lists of items requested but not available in the store.
• Made up special orders for customers.
• Opened or closed the store on a regular rotating schedule.
• Used only 2-3 employees on duty at a time.
• Wrapped items for gifts, watched out for thieves and called police when necessary.

Headline : As a Bookstore Assistant to perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe and efficient manner and with minimal supervision

Skills : Data Entry, Customer Care Services, Inventory Clerk.

• Communicated with students, faculty, and other customers orally and in writing.
• Resolved issues that may exist between students and the obtaining process.
• Answered phones and communicates detailed messages.
• Worked with public tactfully and courteously, demonstrate sensitivity to, and respect for, a diverse population.
• Assisted Bookstore Supervisor and served as a liaison to vendors.
• Simplified the process, Maintained bookstore as assigned, ensured orderliness, and cleanliness of inventory.
• Documented and tracked damages to leased textbooks.

Headline : Independent worker with high energy and great communication skills. Responsible for daily decision-making, schedules, ambassador assignments, store planning, and completion of reports in a timely and accurate manner.

Skills : POS System, Microsoft Office Suite, Team Building.

• Performed customer service activities such as retrieval and activation of student financial aid information, assisting customers in the purchase of books, computer software and hardware, calculators and/or supplies, and returns or refunds merchandise as necessary.
• Performed problem-solving for customers and faculty including assisting in locating texts or supplies not on-site, and assisting in determining the availability of back-ordered or late-ordered books.
• Compiled paperwork and enters pertinent information into the point-of-sale (POS) system regarding invoices; and of shipping, receiving, and transfer of goods.
• Communicated on a regular basis with supply vendors regarding the ordering of candies and sundries, and monitors and rotates inventory as necessary.
• Assisted with oversight and training of student and hourly cashiers.
• Performed activities in preparation for closing the store including counting cash register tills and preparing deposits, printing reports reflecting daily sales, investigating and reconciling discrepancies, and placing cash drawers into safe and securing doors.
• Participated in loss prevention activities to include research and investigation of problematic issues and fraud.

Headline : As an Assistant Book Store Manager, to support all store operations and departments in partnership with the Store Manager or General Manager. Involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development.

Skills : Complex Problem Solving, Customer Service, Training, Sales.

• Assisted customers with purchasing items from the bookstore, verifying checks, and processes credit card purchases.
• Balanced daily sales receipts and complete a sales report.
• Verified quantities and quality of textbooks and other merchandise purchased or transferred in for resale, and coordinate textbook inventory, ensuring stock meets faculty needs for quantity and title.
• Organized shipping and receiving from one campus to another based on pre-determined needs.
• Monitored stock levels and restocked shelves with books and supplies when needed.
• Ordered merchandise based on pre-determined re-order points.
• Organized and conducted a physical inventory of all merchandise.

Objective : A highly motivated applicant with a passion to help and assist any client. Believe in any setting honesty and communication is the key. Able to work in a fast pace environment, while staying consistent and maintaining customer courtesy.

Skills : Communication Skills, Coordination Skills, Managerial Skills.

• Issued books workbooks, lockers, insurance, and other student activities and collect related monies.
• Assisted in bookstore pre-sale and year-end audits.
• Issued tickets, change, and items related to athletic games and reconcile receipts.
• Collected monies for class fees, student debts, student activities, and prepares deposits.
• Maintained accurate student records on student schedules and sends student debt notices.
• Reconciled cash registers daily and prepares daily bookstore and cafeteria deposits.
• Able to keep a lean and well-organized work environment.

Headline : To work towards achieving greater success in Bookstore Assistant career through hard work, consistency, and the ability to work with others to achieve organizational goals, aims, and objectives.

Skills : Microsoft Office, Written Communication, Filing, Customer Service.

• Assisted with inventory counts.
• Assisted with in-store displays.
• Assisted with customer merchandise refunds.
• Assisted during book buy-back periods.
• Provided back-up at the customer service desk and cashier.
• Treated customers in a respectful and professional manner at all times.
• Maintained accurate records and notes.

Headline : As a Bookstore Assistant, to create customer experiences that enhance bookstore loyalty and deliver measurable results will be a daily expectation. Ability to take responsibility for implementing a project to achieve goals and meet deadlines.

Skills : Scheduling, Complex Problem Solving, Customer Service.

• Provided customer service in locating merchandise.
• Assisted with book buyback.
• Selected items for the highest resale value.
• Conducted yearend inventory counts.
• Packaged books for return to vendors.
• Operated cash register and balanced cash drawer at the end of the day.
• Assisted customers with purchases including books, merchandise, technology, uniforms.

Headline : More than 10 years' experience in administrative and customer service roles. Dedicated, conscientious, detail-oriented, and dependable. Work well independently, and enjoy contributing to the team effort.

Skills : Interpersonal Skills, Communication Skills, Coordination Skills.

• Performed a wide range of cashiering and other clerical tasks related to product sales, financial record keeping, and customer service.
• Operated a cash register, made changes, processed refunds.
• Ran and reads cash register totals and balances to cash on hand.
• Assisted in preparing sales and cash receipt reports.
• Maintained assigned work areas in a neat, clean and orderly condition, restocked supplies and materials, monitored store security, and customer traffic.
• Performed general administrative and clerical duties such as sorting, filing, duplicating, answering phones, and responding to informational inquiries.
• Restocked campus bookstore with merchandise, textbooks, clothing.

Headline : Highly qualified Bookstore Assistant with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and the collaborative environment. Periodically clean retail fixtures to assure the professional image of the bookstore.

Skills : Customer Relations, Interpersonal Skills.

• Greeted and assessed the needs of the bookstore visitors.
• Provided account information and sold special events tickets.
• Issued labels and student I.D.
• Processed payments made by cash, check, or credit.
• Labeled and organized books, then put them in storage.
• Sold store merchandise, operated cash register, and accepted various types of payment.
• Answered questions relating to store merchandise and provided customer service.

Headline : A motivated leader who is a team-player with strong organizational and prioritization skills. To assist in handling employee conflict according to the organization’s best practices and culture, as well as in accordance with employment laws and regulations.

Skills : Customer Service, Data Entry, Inventory Control.

• Greeted and welcomed customers to the store in a pleasant manner.
• Assisted and helped customers in locating their items of purchase.
• Inspected items and products for any expired snakes.
• Maintained the store area neat and clean.
• Handled safely and delicately the items and products in a store.
• Assisted customers' purchases up to the exit point.
• Implemented best standards in providing customer services in a store setting.

Table of Contents

Recent posts, download this pdf template., creating an account is free and takes five seconds. you'll get access to the pdf version of this resume template., choose an option., unlock the power of over 10,000 resume samples., take your job search to the next level with our extensive collection of 10,000+ resume samples. find inspiration for your own resume and gain a competitive edge in your job search., get hired faster with resume assistant., make your resume shine with our resume assistant. you'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want., get noticed with resume templates that beat the ats., get past the resume screeners with ease using our optimized templates. our professional designs are tailored to beat the ats and help you land your dream job..

• SUGGESTED TOPICS
• The Magazine
• Newsletters
• Managing Yourself
• Managing Teams
• Work-life Balance
• The Big Idea
• Data & Visuals
• Reading Lists
• Case Selections
• HBR Learning
• Topic Feeds
• Account Settings
• Email Preferences

Switching Careers? Here’s How to Write a Strong Resume.

• Benjamin Laker,
• Vijay Pereira,
• Abhishek Behl,
• Zaheer Khan

Start with a personal statement.

When you’re switching career paths, there’s one essential thing you need to focus on: updating your resume. Crafting a smart resume is key to showing your potential employer why you wish to make a change. While there’s no one right format to write a resume, here are some tips you can follow:

• Begin the resume with a personal statement. This is a short description about who you are, your reasons for changing your career, your new goals, how your previous experience can be transferred to the new industry, and why you’re perfect for the job.
• Next, instead of highlighting your work experience first, showcase the skills you’ve learned throughout your career. That’s because when changing careers, the hiring managers reviewing your application may not always be familiar with the roles and responsibilities of a different industry.
• Below your skills, you can include a more traditional description of your relevant work history. You don’t need to include every job you’ve ever had, especially if you’ve held a number of positions that don’t highlight any essential skills required for this role.
• Finally, end with a chronological list of your educational qualifications. You can also include details about any certifications or courses that you may be undertaking that may be relevant to the position you’re interested in.

Where your work meets your life. See more from Ascend here .

Switching career paths and trying something completely new can open you up to exciting opportunities, help you learn new things, and even earn you more money. But it’s not always easy — especially if you’re looking to move into an entirely different field. Apart from doing your research and unearthing opportunities, there’s one essential thing you need to focus on before you make the leap: updating your resume.

• Benjamin Laker is a professor of leadership at Henley Business School, University of Reading. Follow him on Twitter .
• Vijay Pereira is a professor of strategic and international human capital management at NEOMA Business School.
• AB Abhishek Behl is an assistant professor of information management at the Management Development Institute Gurgaon.
• ZK Zaheer Khan is a professor in strategy and international business at the University of Aberdeen.  

Partner Center

Resume Builder

• Resume Experts
• Search Jobs
• Search for Talent
• Employer Branding
• Outplacement
• Resume Samples

New Store Opening Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the new store opening job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Partnering with the regional Loss Prevention manager and trainer and Risk Management on high-profile cases
• Assist the leadership team to manage overall team performance & growth
• Ensure all theft deterrents are in good working condition and report any concerns to the Loss Prevention Manager
• Work with your department manager to ensure the department stays “runway ready” through stocking, re-merchandising and straightening throughout the day
• Manage overall team performance & growth
• Create & execute a strategy for effective store communications (team-based as well as one-on-one) to ensure that your staff is involved & updated
• Works on special assignments, investigations, and surveillance as directed by Store AP/LP Manager
• Manage your store support schedule effectively with partnership of District Manager
• Be punctual at work and with deadlines of projects
• Ensure open lines of communication with store team and District Manager
• Demonstrate high ethical standards and diplomacy
• Support store compliance with all SEPHORA policies and procedures and demonstrates store safety expectations
• Be perceived as a leader and maintain objective and professional relationships with store teams, peers and supervisors
• Demonstrate and model on stage leadership standards
• Provides direction to, assists with training and leading part-time sales associates
• Assists with merchandise flow, including receiving shipments, replenishment, fitting room, returns, markdowns and price management
• Assists with other operational activities including store and warehouse maintenance, helping to maintain a neat, clean and inviting shopping environment
• Provide direction to employees during hours of operation as well as opening and closing the store on a rotation basis
• Monitors customer flow at front-end, provides POS training and uses POS knowledge to troubleshoot. Oversees customer service desk
• Provides support with visual presentation, signage and pricing
• Performs other duties as requested by supervision
• Ability to work towards weekly sales shop targets. Excellent product knowledge. Ability to maintain excellent housekeeping standards
• Ability to drive and develop sales; ability to interpret sales related data
• Excellent product knowledge
• Ability to provide excellent customers service
• Good team member, helpful, approachable and trustworthy
• Ability to set and achieve goals. Ability to multi-task in a fast-paced environment
• Ability to increase & maintain sales; ability to interpret sales related data
• Basic math functions such as addition, subtraction, and calculating percentages coupled with the ability to use mobile devices
• Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team
• Excellent proven retail operational skills & standards. Keen eye for attention to detail

15 New Store Opening resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, new store opening resume examples & samples.

• Provide a welcoming and safe shopping experience for customers by maintaining building security and general store safety
• Assess and assist in emergency situations, providing first aid when necessary
• Perform monitoring and surveillance activities via camera and floor observation
• Conduct investigations of theft situations and apprehend shoplifters after comprehensive monitoring and surveillance
• Perform daily, weekly and monthly audits to help with inventory control
• Schedule, conduct and/or participate in security awareness meetings and depositions
• High School diploma, or equivalent, preferred
• Previous experience in retail loss prevention preferred
• Strong investigative, decision making and problem-solving skills
• Ability to communicate clearly and professionally with customers and coworkers; ability to maintain professionalism in all situations
• Computer proficiency required; experience using monitoring and surveillance technologies a plus
• Must meet any local licensing requirements
• Make the customer experience quick, easy and fun — helping customers uncover the hidden treasures they’re looking for, providing a fast and efficient checkout, answering the phone, making sure the store is clean, clutter free and easy to shop
• Share your love of fashion —and a great bargain —with customers
• Tell customers all about upcoming events, our Nordstrom gift cards,
• Perform various cleaning duties, such as vacuuming, sweeping, dusting, cleaning mirrors and displays and wiping tables/desks
• Clean, detail and re-stock paper products in restrooms
• Remove and dispose of garbage and recycle items
• Properly use all cleaning products and equipment
• Ability to work independently while supporting a team environment
• Perform alterations/tailor fittings according to Nordstrom guidelines and service standards
• Complete alterations/tailoring according to Nordstrom guidelines and quality standards
• Organize workload and complete items by date promised
• Meet or exceed productivity targets
• Conduct all customer and coworker interactions with warmth and sincerity
• Follow through on customer needs in a timely manner
• Actively build and maintain product knowledge through an awareness of fit, style, construction and trends
• Educate customer and employees on proper fit, shop procedures and guidelines in a professional and friendly manner
• Previous experience in alterations/tailoring
• Understanding of safe and proper use of all equipment in the shop
• Basic math and written communication skills
• Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful restaurant — from budgeting and invoicing to scheduling and recruiting
• Lead the kitchen crew in preparing outstanding, hand-crafted food while following our tried and true recipes
• Train, motivate and develop the kitchen staff while also focusing on the business goals of process improvements, growth, efficiency, profitability and compliance with company procedures
• Make sure the kitchen sparkles and is always ready to pass the white glove test
• Timely markdown of merchandise as directed by division merchandisers. Reticketing as needed
• Insures execution of best practice initiatives
• Provides direction to and leads part-time sales floor associates
• Perform other duties as requested by supervision

NEW Store Opening Specialist Resume Examples & Samples

• Complete a comprehensive Manager in Training program that covers all the in’s and out’s of running a successful restaurant — from budgeting and invoicing to scheduling and recruiting
• Work with the chef to lead the kitchen crew in preparing outstanding, hand-crafted food while following our tried and true recipes
• Train, motivate and help develop the kitchen staff while also focusing on the business goals of process improvements, growth, efficiency, profitability and compliance with company procedures
• Complete a comprehensive Manager in Training program that covers all the in’s and out’s of running a successful restaurant – from budgeting and invoicing to scheduling and recruiting
• Hire, train, manage and motivate a crew of culinary pros to serve up the Nordstrom experience in a cup, on a plate and in a bowl
• Support the success of your restaurant by keeping the customers happy, complying with company procedures and keeping productivity up and costs down
• Be all about the team, partnering with the department manager to recruit, hire and train, as well as develop and motivate your employees. You’ll lead by example how to deliver amazing customer service every day
• Assist the department manager in creating a solid business plan that enables your team to work together to meet department,store and individual goals as well as maintain accurate inventory
• Collaborate with the department manager to ensure you have the merchandise your customers will love
• Share your knowledge and excitement about the latest product with your team and with customers when you’re selling on the floor
• Maximizes personal sales at all opportunities and provides a friendly and welcoming environment
• Communicates effectively with customers to determine needs
• Demonstrates ways to increase personal and store productivity
• Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
• Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service
• Ensures ease of customer shopping experience through visual presentation and overall store maintenance
• Actively participates in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding, and floor changeovers
• Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile
• Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy
• Being all about your team—from recruiting, hiring and training to developing and motivating them.You’ll lead by example how to set and exceed personal and company goals while emphasizing the importance of delivering amazing service every day
• Managing a comprehensive in-house facilities program, including maintenance and housekeeping services; floor, wall and ceiling repairs; painting/refinishing; and maintenance and/or minor repairs to the HVAC system, plumbing system, electrical fixtures and other building systems and equipment
• Being hands-on—conducting a daily store inspection and overseeing successful completion of scheduled work orders
• Ensuring standard programs, processes and procedures are followed through employee training
• Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful restaurant — from recruiting and scheduling to budgeting and invoicing
• Hire, train, manage and motivate a crew of culinary pros to serve up amazing customer service on a plate, in a cup and in a bowl
• Support the success of your restaurant by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down

Management for New Store Opening Resume Examples & Samples

• Understands Charlotte Russe strategic initiatives and works closely with the District Manager to translate these into strategic goals and priorities for the year
• Cascades company communication and directives across the store ensuring company initiatives are consistently and efficiently executed
• Evaluates and manages store sales and payroll goals on a daily basis utilizing applicable reports and scheduling tools to ensure all goals/plans are achieved
• Partners with store management to create individual development plans consistent with the employee’s development needs and career aspirations
• Excellent written, verbal and presentation skills
• 4 year college degree or equivalent preferred

Store Management for New Store Opening Resume Examples & Samples

• Leads the team in all tasks related to maintain a neat, clean and organized store
• Effectively analyzes business critical reports and utilizes this information to problem solve
• Develops people strategy for store based on Charlotte Russe people goals. Work with store team to execute all parts of the strategy including hiring, new hire orientation, training and performance management
• Communicates and ensures compliance with all Charlotte Russe policies including, but not limited to, policies regarding meals and rest breaks, scheduling, timekeeping, overtime pay and payment for all time worked
• Strong analytical, problem-solving and project management skills
• Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful coffee bar — from recruiting and scheduling to budgeting and invoicing
• Hire, train, manage and motivate a crew of coffee pros to consistently serve up amazing customer service in every hand-crafted cup of coffee
• Support the success of your coffee bar by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down
• Being all about your team—from recruiting, hiring and training to developing and motivating them. You’ll lead by example how to meet performance standards and goals while emphasizing the importance of delivering amazing service every day
• Assuming complete responsibility for building security and safety programs and systems
• Observing customer behavior for signs of theft and taking necessary actions
• Responding to, documenting and reporting all loss prevention incidents and emergency situations
• Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful coffee bar — from budgeting and invoicing to scheduling and recruiting
• Hire, train, manage and motivate a crew of specialty coffee pros to serve up the Nordstrom experience in every hand-crafted cup of coffee
• Support the success of your coffee bar by keeping the customers happy, complying with company procedures and keeping productivity up and costs down
• Deliver exceptional customer service by quickly and efficiently clearing restaurant tables
• Carry large loads of dishes to kitchen for washing
• Support other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance
• Have a high school diploma, or equivalent (preferred)
• Provide exceptional service by ensuring that food and beverage items are correctly delivered to customers
• Possess outstanding communication skills, and be a liaison between the front and back of the house
• Be knowledgeable and enthusiastic about the restaurant's menu and products
• Suggest additional items to customers, as appropriate
• Support other areas of the restaurant as requested, such as answering telephones and completing financial transactions
• Deliver exceptional service by greeting and serving customers
• Minimum of 1 year experience in food service/hospitality desired
• Previous bartending experience preferred
• Food handler's card and Alcohol permit may be required according to local and or state regulations. California Applicants: A California Food Handler Card is required for all foodservice employees who prepare, store or serve food at restaurants/coffee bars in California
• Educate customers on selecting accessories to complete their wardrobe
• Proven ability to set and achieve sales goals
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• Excellent communication and interpersonal skills
• Deliver exceptional customer service by greeting and seating customers quickly and professionally
• Assist with new employee training by positively reinforcing successful performance and offer assistance as needed
• Support other areas of the restaurant as requested, such as answering telephones, completing financial transactions, stock work, cleanup and documentation
• Strong math and written communication skills
• Deliver exceptional service by ensuring all dishes are spotlessly washed quickly and efficiently
• Support other areas of the restaurant as necessary, such as setup, cleanup, prep work, table bussing and equipment maintenance
• Task and detail oriented
• No previous dishwashing experience required
• Ability to work a flexible schedule based on department and store need
• Deliver exceptional customer service by preparing food items consistently and adhering to all recipe standards
• Maintain a safe working environment by using proper food handling skills and food safety guidelines
• Complete kitchen tasks such as line setup, food preparation, cleanup and breakdown
• Deliver exceptional customer service to all customers who walk through our doors
• Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products
• Prepare and serve beverages and food items consistently by adhering to all recipe standards
• Assist with setup, cleanup, stock work and handling of food items
• Taste all drip coffee and espresso to ensure it meets Nordstrom standards
• Initiate service consultations by asking open-ended questions to learn the customer’s preferences and needs
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
• Consistently seek trend and product knowledge to act as an expert for the customer
• Build and maintain strong vendor relationships to maximize business results
• Knowledgeable and enthusiastic about cosmetic trends
• Build relationships with customers by providing the best service possible and attending to their individual shopping needs—whether they need a last-minute handbag or want to invest in a new wardrobe
• Alert customer through our Personal Book system, email, Instagram, and Facebook about styles as they hit the floor and invite them to exclusive in-store events
• Share your knowledge and excitement about the latest trends
• Tell it like it is in the fitting room or in the chair, giving tactful, honest feedback and guidance to customers on style, trends and fit
• Help customers receive all the benefits and perks of shopping at Nordstrom by offering and opening Nordstrom RewardsTM accounts for them
• Be a great team player by doing your part to keep the department “runway ready,” including stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Being all about your team—from recruiting, hiring and training, to developing and motivating them. You’ll lead by example how to deliver amazing customer service every day while developing future leaders
• Using your broad knowledge of business skills to create a solid business plan that enables your team to work together to meet department, store and individual goals as well as maintain accurate inventory
• Partnering with the store manager and district manager to ensure you have the merchandise your customers will love
• Ensuring the department merchandising and presentations standards are met through stocking, re-merchandising and straightening throughout the day
• Sharing your knowledge and excitement about the latest product with your team and customers while maintaining a regular floor presence
• Maintain the general safety of customers, employees and the store
• Perform monitoring and surveillance activities
• Conduct external and internal investigations
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training and education
• Maintain a high level of confidentiality
• Experience in proven investigative, loss prevention and security procedures preferred
• Strong decision making and problem-solving skills
• Computer proficiency, including use of monitoring and surveillance technologies
• Deliver exceptional service receiving and responding to incoming calls from customers and coworkers
• Assist customers by answering questions and transferring calls to departments and stores in a professional and efficient manner
• Train and educate employees on processes, tools and systems used
• Provide daily sales reporting and various updates to departments
• Switchboard or multi-line telephone systems experience preferred
• High level of professionalism, accuracy and attention to detail
• Assist customers with sales, returns and other transactions
• Maintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary for all departments
• Open to working in various departments throughout the store
• Set and achieve personal and company sales goals while supporting the goals of the team
• Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
• Build lasting relationships and grow sales through exceptional service by contacting customers to follow up on purchases, suggest new products and invite them to upcoming events
• Identify future opportunities to grow the Cosmetic business through events and promotions
• Build and maintain strong vendor relationships to maintain product knowledge in each Cosmetic brand to identify key focuses and products
• Consistently seek trends and product knowledge and reinforce proper application techniques to act as an expert for the customer
• Minimum 1 year of Beauty industry experience required
• Maintain a fashionable professional image and be a customer service role model
• Search for innovative ways to increase business through use of Personal Book, store traffic, customer referrals, website requests and personal networking
• Provide expertise and honest confident feedback regarding merchandise style and fit
• Demonstrate leadership in your home based department while selling throughout the entire store
• Set and achieve personal daily, monthly, yearly and special event goals
• Develop an extensive personal clientele
• Superior selling skills
• Proven ability to develop extensive relationships with customers
• Perform various cleaning duties, such as vacuuming, sweeping, carpet shampooing, dusting, cleaning mirrors and pressure washing
• Clean, detail and re-stock paper products in restrooms, Café and E-bar areas
• Remove and dispose of waste and recycling items
• Proactively stock all needed supplies and equipment to support daily functions
• Perform light maintenance duties
• Maintain cleanliness and organization according to safety guidelines, including use of personal protective equipment
• Experience in operating cleaning equipment such as a commercial vacuum, automatic floor scrubber, carpet extractor or power washer a plus
• Ability to work a flexible retail work schedule based on department and store needs
• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
• Be familiar with the Nordstrom history
• Help the store meet its sales goals through promotion of Nordstrom products, services and events such as the Nordstrom RewardsTM program and gift cards
• Make deliveries to customers
• Posses knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Ability to communicate clearly and professionally with coworkers and customers
• Ability to suggestive sell and connect customers to salespeople
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
• Ability to work a flexible work schedule based on department and store needs
• Diffuse customer situations and provide resolution in a timely and effective manner
• Ensure the security and privacy of customer information through education, compliance and resolution of issues
• Nordstrom or other retail experience
• Ability to prioritize multiple tasks in a fast paced environment
• Experience leading projects or initiatives a plus

Piercing Pagoda Fair-new Store Opening Resume Examples & Samples

• STORE MANAGER
• ASSISTANT STORE MANAGER
• KEY HOLDERS
• SALES ASSOCIATES
• Creating a solid business plan that enables your team to work together to maintain and achieve goals
• Assuming complete responsibility for building safety and security
• Responding to and reporting all store security and emergency situations
• Assisting employees with violence in the workplace incidents and participating in the store emergency response team, when necessary
• Developing a complete knowledge of and maintaining all security and fire alarm systems
• Partnering with the store manager and other department leaders to educate store employees about shrinkage awareness, conducting stock walks, and participating in shrinkage committee meetings
• Observing customer behavior for indicators of both internal and external theft, for example, fraudulent check or credit card activity, shoplifting, etc
• Coaching loss prevention employees to ensure they are meeting performance standards and expectations
• Reviewing and approving all reports to ensure that loss prevention incidents and cases are reported properly as well as documenting the review of detention room videotapes
• Training and educating employees on established processes in both loss prevention and facilities
• Collaborating with regional manager and other partners on all high profile detainments, DWA situations, and other LP related situations
• Effectively managing office and labor expenses
• Lending a helping hand around the store – set up special events, organize back rooms, relocate store fixtures and more
• Sort and hang merchandise into proper categories
• Remove all Nordstrom and Nordstrom Rack labels and tickets
• Price merchandise according to the price list
• Correctly mark merchandise to identify as Last Chance merchandise
• Write the proper size on the price ticket

New Store Opening Team Member Resume Examples & Samples

• Demonstrate a high level of professionalism and enthusiasm maintaining composure and SEPHORA values
• Act as a team player assisting other worlds when needed
• Function as productive member of the Leadership team demonstrating and modeling on stage leadership standards resulting in positive relationships
• Use good judgement in identifying critical needs of support
• Excellent communication, presentation, analytical and problem solving skills
• Proficient in the following store systems: MCS/Scan Guns, Eplanner, POS/MPOS/MPlus, Client Reservations, Client Tools, Dayforce
• Knowledge of Visual and Merchandising standards

New Store Opening Birmingham, Mailbox Resume Examples & Samples

• To assist the Shop Manager and ensure in their absence, that the shop has the correct levels of stock and that replenishment orders are placed, as required, in close liaison with the Retail Merchandising team
• Minimum educated to A level standard / GCSE grade C or above in English and Maths or equivalent, or high level of practical attainment. Advanced computer literacy in Excel and Word
• Excellent grasp of all retail standards & procedures. Computer literate in shop management systems
• Understanding of stock management
• Perform various cleaning duties, such as vacuuming, sweeping, mopping, dusting, cleaning mirrors and displays and wiping tables/desks
• Remove and dispose of garbage and recycling items
• Maintain cleanliness of employee lunchroom
• Strong attention to detail and customer service oriented
• Respond promptly to all store pages and in-store emergency situations, e.g., customer incidents, bomb threats, escorting disruptive individuals from store, assisting with loss children, assisting in Violence in the Workplace situations
• Demonstrate knowledge of the alarm panel and proficiency in all response procedures, including alarm communication, potential burglaries, fires, Code Red and Lock Down
• Identify indicators of internal theft by conducting investigations through stock walks, internal sweeps, register checks, employee owned good's (EOG). ect., utilize findings to help resolve and mitigate losses
• Maintain partnerships with target and non-target departments and support the Department Manager in resolving shrinkage
• Meet performance standards and goals while delivering amazing service every day
• Follow building security and safety programs and systems
• Observe customer behavior for signs of internal and external theft
• Detain persons for theft, fraudulent check or credit card activity, shoplifting, ect
• Document and report Loss Prevention incidents properly
• Have a high school diploma, or equivalent, preferred
• Take great pride and satisfaction in providing a safe and secure environment for customers and employees
• Thrive in a fast-paced environment thanks to your strong organization skills, follow-through and ability to juggle competing priorities
• Solid verbal, written and people skills; strong decision-making and problem solving skills; know your way around the Microsoft Office Suite
• Are all about accountability, accuracy, initiative and having a high level of ownership
• Embrace working a flexible schedule based on store needs
• Meet any local licensing requirements
• Provide a quick, friendly and efficient register checkout experience for our customers
• Invite each customer to open a Nordstrom credit account and/or purchase gift cards
• Maintain register/wrap desk area in a clean and organized manner
• Answer telephones and direct calls as needed
• High level of accuracy, attention to detail and able to manage multiple tasks in a fast-paced environment
• Welcome every customer to the store and department
• Listen and respond to customer needs
• Maintain an active awareness of the merchandise available in the department and store, be able to direct customers as needed
• Handle all customer concerns in a proactive, positive manner
• Assist at the point of sale as necessary
• Maintain the department, minimize clutter and ensure merchandise fixtures are organized and fully-stocked
• Provide a positive shopping experience for our customers
• Must enjoy working in a fast-paced and demanding work environment

Store Management Team-new Store Opening Resume Examples & Samples

• Minimum of one to three years of Retail Management experience, preferably in a retail clothing environment, or equivalent senior management experience
• Ability to communicate with customers and store personnel
• Aptitude with cash register and office computer

New Store Opening Cheshire Oaks Resume Examples & Samples

• To liaise and update the Area Manager regarding financial budgets and weekly reports relating to the shop, in the absence of the Shop Manager
• To ensure that the staff are given relevant product training throughout the year
• Previous proven Deputy or Assistant Manager experience in high fashion retail
• Proven practical people management skills
• Ability to manage shop during absence of the Shop Manager in every respect
• Proven track record in delivering excellent customer service
• Ability to increase & maintain sales; ability to interpret sales related data
• Respond to customer and associate incidents to facilitate first aid and minimize company liability
• Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
• Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection / Loss Prevention Manager
• Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
• Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
• Successfully complete all Asset Protection / Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law
• Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned
• Responds to alarm conditions at assigned store
• Education/Experience: High School Diploma or equivalent. Some college is desirable. Completion of Store Detective Training program required upon assignment to position
• Physical Demands: This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment
• Other skills: Must be able to operate cameras and other surveillance equipment. Ability to think and act clearly in possible stressful and hostile situations. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment
• Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays
• Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals
• Alert Sales Manager of needs and concerns of the business and staff
• Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
• A minimum of one year of previous selling experience required, preferably in Cosmetics
• Previous supervisory experience preferred
• Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products
• Able to use a calculator and calculate percentages and ratios
• Must be able to make change in American monetary units
• Superior organizational and time management skills
• Must be able to build relationships and influence others
• Must posses a strong sense of urgency and a thirst for knowledge
• Must be able to lead by example
• To maintain and increase sales throughout the year and achieve set financial targets
• To effectively manage all the shop staff, in close liaison with the Area Manager. With particular reference to recruitment, induction, training, discipline, appraisals and payroll
• To increase the shop customer base by actively pursuing new audience through networking in the city
• To maintain a high level of customer service at all times within the Shop
• To ensure the Store has the correct levels of stock and that replenishment orders are placed, in close liaison with the Retail Merchandise Team
• To ensure that the Store is always merchandised to the Company’s desired standard and that, with liaison with the Display Department
• Minimum educated to A level standard / Higher Grades plus GCSE grade C or above in English and Maths or equivalent, or high level of practical attainment. Advanced computer literacy in Excel and Word
• Previous proven Shop Manager experience in high fashion retail. Skilled at increasing Retail sales
• Proven practical man management skills/managed a team of a minimum of 10 people
• Proven track record in delivering excellent customer service. Motivational leadership skills
• Excellent proven retail operational skills & standards. Keen eye for attention to detail
• Previous experience conducting staff appraisals/dealing with staff issues effectively
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager
• Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Detective is summoned
• Work on special assignments, investigations, and surveillance as directed
• Perform other duties as assigned
• High School Diploma or equivalent. Some college desirable
• Completion of Store Detective Training program is required upon assignment to position
• Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions and procedure manuals
• Excellent verbal communication skills
• Ability to understand shortage calculations
• Must be able to operate cameras and other surveillance equipment
• Must be able to think an act clearly in stressful and hostile situations
• Should be comfortable with the use of computers and frequent us of RF equipment
• Proficiency in cashiering and operation of and mobile point of sale systems
• Handle all sales and returns courteously and professionally
• Offer to put purchase on customer’s Macy’s charge account
• Maintain a positive attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
• Receive and unload new merchandise from truck
• Assist in the movement of fixtures and merchandise for new product, season changes, and clearance sets
• Recover shopping carts from parking lot as needed
• Maintain store cleanliness standards, including cash wrap, back office and restrooms as needed
• Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals
• Able to use calculator
• Self-starter, able to work independently and as part of a team
• Lead by example; train, guide and coach staff on styling, selling & service skills,driving them to create transformational customer experiences & exceed sales targets
• Assist the leadership team to create the customer journey in your boutique – customize it for your customer demographic & manage your team to develop & maintain productive customer relationships
• Maintain a “One Company” perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience
• Demonstrate a strong use of selling skills and an ability to drive personal sales, building store clientele
• Ensure visual merchandising and maintenance standards are met at all times
• Undergraduate degree (business or fashion related discipline a plus)
• 1-2 years of management experience in a luxury or service driven environment
• Prior experience as an AGM or Sales Lead a plus
• Contribute to an environment that consistently delivers on the five stages of the transformational customer experience
• Demonstrate strong use of selling skills
• Ensure a high level of customer service through extensive product knowledge and product ownership
• Takeownership for the customer journey in your boutique – customize it for your customer demographic and develop & maintain productive customer relationships
• 2-4 yrs. experience in a high volume, customer-driven retail environment
• Strong personal selling and customer relations experience
• Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend
• Multilingual skills a plus
• Lead by example;train, guide and coach staff on selling & service skills,driving them to create transformational customer experiences & exceed sales targets
• Partner with the GM to create the transformational experience in your boutique – customize it for your customer demographic & manage your team to develop & maintain productive customer relationships
• Undergraduate degree(business or fashion related discipline a plus)
• 3-5 years of management experiencein a luxury or service driven environment
• Prior experience as a GM or AGMa plus
• Monitor customer traffic entering and exiting the store
• Communicate all suspicious activity to the Asset Protection / Loss Prevention Department to prevent potential theft
• Responsible for reacting to alarm conditions at the doors should the EAS (Electronic Article Surveillance) system activate
• Provide strong customer service by ensuring that customers do not leave with an EAS tag on their purchases
• Monitor high shortage areas such as receiving and jewelry as needed
• May perform audit functions in high shortage areas
• Use two-way communication devices to maintain contact with Store Detectives to ensure store safety
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP/LP Manager
• Maintain a safe business environment
• Education/Experience: High School Diploma or equivalent. Some college is desirable. Completion of Store Agent Training program required upon assignment to position
• Communication Skills: Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, procedure manuals
• Physical Demands: This position involves regular walking, standing, hearing, and talking. Extended periods of sitting are also involved. Some kneeling, stooping, crouching, or crawling may be involved. Involves moving and/or lifting at least 30 lbs. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to use restraints in an apprehension. Ability to sustain long periods of time enclosed in surveillance areas. Involves close vision, color vision, depth perception, and focus adjustment
• Lead and motivate associates to meet and properly balance customer service and task goals
• Direct, assist in, and monitor merchandising tasks to include placement of merchandise to merchandising standards (zone-o-gram, directives and visual guidelines), stockroom maintenance and organization, and productive replenishment to the sales floor
• Direct, assist in, and monitor reverse logistics tasks to include use of correct RF Handheld applications, timely execution and processing of damages, non-congruent transfers, store initiated transfers, return to vendor and mark out of stock merchandise, and appropriate packing and shipping standards
• Meet and make a connection with customers; initiate service consultations by asking open-ended questions to learn the customers' preferences and buying/service needs
• Take initiative to present and sell merchandise in a professional and proficient manner through artistry, product demonstration focusing on the features and benefits of the product line
• Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
• Drive sales by consistently traffic stopping and demonstrating exceptional Selling Skills, ensuring the customer is always the priority
• Develop new business and expand client base through customer “word of mouth” fostered by a positive shopping experience
• Communicate with Counter Manager and Sales Manager on ways to help drive the business
• Demonstrate commitment and ability to build customer relationships and loyalty through personal interaction and maintenance of a client file
• Communicate with the Cosmetic Counter Manager regarding stock needs, customer preferences, and special events
• Participate and utilize store and vendor training to elevate product knowledge and application techniques
• Ensure that all merchandise, testers, hygiene standards and demonstration stations are maintained and set to company standards
• Ensure merchandising and operational standards are upheld and in compliance with Macys Impulse Beauty expectations
• Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business- driving opportunities
• Perform other customer facing duties as needed
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned
• Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
• Completion of Store Detective Training program required upon assignment to position
• Must be able to operate cameras and other surveillance equipment. Ability to think and act clearly in possible stressful and hostile situations. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency
• Providing friendly, quality customer service to each Chipotle customer
• Working toward understanding and articulating Food With Integrity
• Have the ability to develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested
• Have the ability to speak clearly and listen attentively to guests and other employees
• Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
• Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service
• Be able to adapt to changing customer volume levels with a sense of urgency
• Have the ability to demonstrate a complete understanding of the menu
• Be able to follow instructions for recipes and sanitation guidelines
• Have the ability to be cross-trained in all areas of the kitchen and line
• Have the ability to communicate in the primary language(s) of the work location
• Follows and ensure team follows Food Division Standards and Best Practices
• Responsible for daily operations
• Accountable for sales, expenses, and bottom-line profits
• Ensure team prepares and presents products following Food Division standards
• Follows Macy’s merchandising, product presentations and signing standards
• Monitor food quality by completing A.M. and P.M. Line Checks
• Demonstrate a positive role model for Magic Selling
• Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
• Support a strong working relationship with store management
• Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintain role model standards in grooming, professional appearance and communications
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Complete scheduling and weekly payroll to maximize associate productivity, labor cost control and customer satisfaction
• Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assist in preparation and production of all menu items
• Assist in ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
• Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
• Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
• Education/Experience: No specific educational accomplishment is necessary. Three years of previous restaurant/hospitality and previous shift supervisory experience is required. Health department license or certification and/or alcohol certification as required by state or local requirement. Per state law, a Food Handler's certificate may be required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment
• Communication Skills: Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals. Excellent written and verbal communication skills. Ability to communicate in Spanish is preferred but not required
• Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to make change using American monetary units
• Reasoning Ability: Must be able to work independently with minimal supervision. Must be able to follow instructions
• Physical Demands: This position involves regular walking, standing, hearing and talking. May occasionally involve stooping, kneeling, or crouching. Must be able to move and/or lift at least 30 lbs. Involves close vision, color vision, depth perception, and focus adjustment
• Other skills: Strong leadership profile and must possess excellent customer service skills. Must be able to work effectively in a fast-paced environment. Must meet any state and or local age requirements for serving alcoholic beverages
• Work Hours: Ability to work a flexible schedule based on department and store/company needs
• Follows Food Division Standards and Best Practices
• Produce craveable food products in batches by following recipes or build sheets according to company standards
• Demonstrate a current working knowledge of all recipes
• Put away stock according to standards
• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
• Educate, sample, and serve customers food products
• Demonstrate MAGIC selling skills
• Follow station specific duties and responsibilities
• Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
• Follow production guides, maintain stock levels and standards in product presentation
• Maintain personal hygiene and professional dress code to comply with company and Health Department standards
• Assist other associates to ensure all kitchen duties are completed and customer service standards are maintained
• Maintain a safe work area
• Assist with special events
• Education/Experience: No specific educational accomplishment is necessary. Previous restaurant/hospitality experience is preferred but not required. Health department license or certification and/or alcohol certification as required by state or local requirement. Per state law, a Food Handler's certificate may be required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment
• Other skills: Must possess excellent customer service skills. Must be able to work effectively in a fast-paced environment. Must meet any state and or local age requirements for serving alcoholic beverages
• Demonstrate working knowledge of menu
• Follow area specific steps of service, deliver food and beverages in a timely fashion
• Educate, sample, and serve customers craveable food products
• Produce and present freshly prepared products according to company and Health Department standards by following recipes or build sheets
• No specific educational accomplishment is necessary. Previous restaurant/hospitality experience is preferred but not required
• Health department license or certification and/or alcohol certification as required by state or local requirement
• Per state law, a Food Handler's certificate may be required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment
• Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals
• Ability to communicate in Spanish is preferred but not required
• Must be able to follow instructions
• Must possess excellent customer service skills
• Must be able to work effectively in a fast-paced environment
• Must meet any state and or local age requirements for serving alcoholic beverages
• Pull merchandise to set-up visual representations using the loan book to check merchandise into and out of departments
• Construct, paint, set-up, and install signs, sale banners, panels, and other items required for special events, clearance events, and fashion shows
• Set-up and maintain fixtures using hand or power tools, such as saws, dykes, hammers, screwdrivers, staple guns, ladders, mannequin units, scissors, nails, spray paint, spray glue, and knives
• Maintain and present visual displays in a compelling and exciting manner in accordance with company directives
• Understand customer preferences and exercise judgment when deviating from company directives to appeal to specific customer base
• Alert Fragrance Counter Manager or Sales Manager of Cosmetics and Fragrances of inventory and other inaccuracies
• Ensure proper presentation, organization, storing, and replenishment of stock
• Participate in pre-selling and sales driving events to maximize sales
• Previous selling experience is required, preferably in fragrances
• Handle more difficult customer requests
• Develop extensive product knowledge by reading current vendor tags and pamphlets
• Attend additional training classes in order to communicate product benefits to the customer
• Be aware of back stock and fill as needed
• Be aware of current promotional events and sales
• Achieves sales goals while displaying prompt, courteous, knowledgeable and professional customer service
• Takes initiative to present and sell merchandise in a professional and proficient manner through product demonstrations
• Proactively seeks complete and accurate information on the features and benefits of the product line
• Establishes and grows a personal trade file, per Company and Vendor standards
• Supports selling effort by maintaining department through good housekeeping procedures, including dusting, straightening, stock work, keeping a neat and organized work area
• Proactively seeks opportunities to recommend creative strategies which will impact the Store's overall business performance
• Prior sales experience, preferably in Cosmetics or Fragrance sales
• Goal-driven and the ability to multi-task
• Enthusiastic, friendly, positive energy
• Must enjoy working with people in a team environment
• Flexible with scheduling and available to work retail hours
• Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
• No specific educational accomplishment is required
• Ability to read, write and interpret instructional documents such as reports and procedure manuals
• Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
• Meet with couples, usually by appointment, to determine personal needs, develop merchandise preference list, and registry services needed
• Demonstrate a high level of product knowledge of tabletop and home store merchandise
• Monitor sales and registration and is responsible for achieving registration/sales objectives
• Actively seek out guests and family members and assist with gift selections or purchases
• Updates the Bridal Registry daily to ensure accuracy by including items purchased, adding and changing merchandise and personal information
• Ensure that all personal information in the Gift System is complete and correct and service couples with registry updates or additions
• Maintains clientele book to use in sending follow-ups, thank you letters, personal invitations, and other information to brides
• Creates Registry awareness by participating in home store team meetings and training other associates
• Works with Sales Manager to coordinate special events
• Verify availability of selected merchandise as scheduled by reviewing reports, systems, contacting buying office, and writing special orders
• Ensure that Registry area standards are met
• Solicit couples and guests to open a Macy’s credit card and enroll in Registry Star Rewards
• Follow through with customer service issues
• Assist with tabletop or home store sales as needed
• Two to three years specialized selling experience such as tabletop, fine jewelry, and cosmetics or previous bridal consultant
• Able to use computer system/terminals to input registry information
• Excellent time management skills to effectively coordinate bridal registry program in the store

Now Hiring Managers for Our New Store Opening Resume Examples & Samples

• Supervising commercial, operation and sales teams in their department
• Confirming orders, taking calculated risk concerning upcoming collections based clientele and location
• Ensuring that merchandising and image meet company standards / Stock Management
• Organizing sales team and HR activities for the department
• Respecting and reinforcing LP and Health & Safety policies and procedures in the store
• Leading by example and offering the best customer service possible
• To effectively manage all the shop staff in close liaison with the Shop Manager and Area Manager with all matters relating to the staff within the shop, with particular reference to recruitment, induction, training, discipline and appraisals. To ensure that correct staffing levels are maintained at all times
• To maintain and increase sales throughout the year and achieve set financial & key performance targets
• To assist the Shop Manager and ensure in their absence, that the shop is always merchandised to the Company’s desired standard and that, with liaison with the Display & VM Department
• To be aware of the weekly shop sales targets and to actively work towards achieving these set financial targets
• To be a brand ambassador and to ensure a high level of customer service is maintained at all times
• To collect client data and enter onto the in-house system and leading the team to do so
• To meet and greet all clients and act as a brand ambassador representing Paul Smith Ltd
• To ensure that you receive and maintain a high level of product knowledge at all times and to consistently share this with your customers
• To take initiative to build upon the stores clientele book, emailing and keeping in contact with clients on a regular basis inviting to relevant events and keep them aware of any new products
• Maximising all sales at every opportunity to ensure you are meeting and exceeding your personal and store targets
• To ensure visual presentation, store maintenance and housekeeping is kept to the company's desired standard, both on and off the shop floor
• As a brand ambassador for Paul Smith Ltd, to maintain a good standard of appearance and to undertake to wear clothing allowance as provided by the company
• Confidently use technology in store such as store tablets to enhance the customer experience and till systems to efficiently process transactions and payments from client
• Any other related duties that are outlined from time to time by the Store Management team
• Minimum 3 GCSE passes, equivalent qualifications or practical attainment
• Previous experience in retail selling in luxury fashion stores
• Experienced in providing excellent customer service
• Ability to work towards weekly sales shop targets
• Ability to maintain excellent housekeeping standards
• To keep clients up to date with any Paul Smith activity; to ensure they are fully engaged with Paul Smith brand
• Maximising sales at every opportunity to ensure you are meeting and exceeding personal and store targets
• Minimum 3 GCSE passes or equivalent qualifications or practical attainment
• Previous experience in retail selling in luxury fashion stores and providing excellent customer service
• Fluent spoken language of Mandarin and English
• A generous Clothing Allowance
• Discretionary discount on PSL goods
• An annual leave entitlement of 28 days, inclusive of Bank Holidays increasing by one day per year up to a maximum of 33 days

Team Member New Store Opening Roseville Resume Examples & Samples

• Customer Experience
• Carry a friendly, energetic, personable demeanor and have a passion for great customer service with a customer-first mentality
• Exhibit a strong focus on quality with an interest in learning more about coffee
• Be extremely reliable and punctual
• Enjoy working in a team-environment and building great relationships with their coworkers
• Have the ability to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance
• Perform various physical tasks during a work shift
• Possess the interest and ability to promote into the Barista position by passing all required certifications and trainings within three months of their start date

Related Job Titles

11+ Top Resume Books in 2024 [to Advance Your Career]

Want to land your dream job?

You’ll need a rock-solid resume.

Done right, your resume will help you stand out among other candidates AND land you job interviews left and right!

In this article, we compiled 11+ of the best books about resumes to help you go from beginner to expert!

Whether you’re a recent graduate working on your first resume or a seasoned professional looking to brush up on your resume writing skills…

These resume books will definitely help!

Let's dive in!

13 Must-Read Resume Books in 2024

#1. job search masterclass .

Novoresume’s “Job Search Masterclass” is the only resume book you’ll ever need.

The book starts off by teaching you all you need to know to create a compelling resume, including:

• Picking the right resume format and layout
• Creating an attention-grabbing resume summary
• Showcasing your work experience in the best way possible
• Optimizing your resume for applicant tracking systems

But that’s not all.

This resume book also teaches you how to match your resume with a compelling cover letter, prepare for a job interview, apply for jobs, and more!

There’s even a dedicated section for finding and landing remote jobs, as well as a section about less-known job-search hacks (some that the team at Novoresume came up with)!

Grab the eBook now and gain a competitive advantage over other job seekers.

#2. Resumes for Dummies

"Resumes for Dummies" by Laura DeCarlo is a book that provides answers to common resume-writing questions. Whether it’s your first time creating a resume or just want to brush up on your resume-building skills, this book can help. 

The author decodes all the ways resume writing has evolved and offers insider tips on the best practices that will make your skills shine and your resume stand out. 

The book covers topics such as understanding applicant tracking systems , adjusting your resume to current job trends, and leveraging tips and tricks to make your resume layout shine . 

By following the advice in this book, job seekers can write effective resumes that will help them stand out from the competition.

#3. The Damn Good Resume Guide

"The Damn Good Resume Guide, Fifth Edition: A Crash Course in Resume Writing" by Yana Parker and Beth Brown has been a comprehensive resource for job seekers looking to write or refine their resumes for nearly three decades.

Written by Yana Parker and Beth Brown, the book is filled with savvy advice and contemporary sample resumes that offer valuable tips on creating a functional, hybrid, or chronological resume and advice on dealing with gaps in work history or other such scenarios. The book also provides guidance on submitting resumes electronically, setting up informational interviews, and polishing and proofing your resume to stand out in the job market. 

#4. Modernize Your Resume

"Modernize Your Resume" by Wendy Enelow and Louise Kursmark is a guide that teaches job seekers how to create a winning resume that meets the complexities of today's employment market. 

The third edition includes new resume samples and writing guidelines, special chapters for challenging circumstances, such as career changes , military transitions, and updated tips on creating and submitting your resume online. 

The book also covers topics such as tailoring the contents of your resume, integrating keywords from the job description into your application, choosing the right format , and creating a distinctive design that makes your resume stand out. 

#5. The 7 Second CV 

"The 7 Second CV" by James Reed, the chairman of Britain’s largest recruitment company, offers practical advice on how to write an effective CV that will impress potential employers and land your dream job. 

With employers taking just seven seconds to save or reject a CV, Reed provides specific tips on how to make your CV stand out right away and what employers want to see. This advice is based on one-on-one interviews, surveys, and workshops conducted across Reed's network of recruitment consultants. 

The book is accessible, practical, and packed with layout examples, tips, and pull-out quotes to help job seekers understand what employers are looking for and land their next job.

Wondering whether you should submit a CV or a resume on your next job application? Find out the main differences between a CV and a resume in this article to make an informed decision. 

#6. The 2-Hour Job Search

“The 2-Hour Job Search” by Steve Dalton provides a practical approach to help job seekers secure first interviews by working smarter and faster. 

Steve Dalton, a senior career consultant and professor at Duke University, guides readers through creating a job search system that relies on software like Excel, Google, LinkedIn, and alumni databases to create a list of target employers. 

On top of that, it teaches readers the most effective ways to contact them and secure an interview - all within two hours. 

#7. The Google Resume

“The Google Resume: How to Prepare for a Career and Land a Job at Apple, Microsoft, Google, or any Top Tech Company” is a comprehensive resume book that’ll teach you how to land a job at top tech companies such as Google, Apple, and Microsoft. 

Author Gayle Laakmann McDowell draws on her own experiences working at Google and interviewing candidates to provide insider knowledge on what these companies look for in candidates. 

The book covers topics such as:

• What to study in university if you want to land a job at your favorite tech company?
• What extracurricular activities do employers want to see from entry-level candidates?
• How to design and tailor your resume to the job listing.
• How to ace the job interview in any tech company you apply to. 

#8. Knock’ em Dead Resumes

Knock 'em Dead Resumes is a comprehensive book on how to create a powerful and effective resume that will catch the attention of employers and recruiters. 

With over 30 years of experience, Martin Yate provides expert advice on crafting a resume that stands out in a resume database, builds a strong personal brand , passes the seven-second scan test, and speaks directly to what employers are looking for. 

The 12th edition includes updated advice and dozens of sample resumes to help job seekers create a winning document that will get them the job they want.

#9. The Resume Writing Guide

The Resume Writing Guide is a comprehensive workbook that leads you through the entire process of creating a resume. 

It breaks down the complex job of resume writing into small, manageable tasks, making it easy to write a resume that's tailored to your skills and professional experience . 

This book contains the kind of expertise that only comes from real job search experience, with author Lisa McGrimmon having written over 1000 resumes and helped over 2000 job seekers find work. 

You'll learn how to write impactful resume summaries and objectives, choose the best resume style, organize and format your resume, and more. 

McGrimmon illustrates the techniques mentioned in this resume book with real resume examples and includes 16 full sample resumes to show you how to effectively use those strategies on your resume.

#10. Resume 101

“Resume 101: How to Write an Effective Resume, LinkedIn Profile, and Cover Letter” is a comprehensive book that can help job seekers leverage popular job search tools to the maximum. 

The book offers step-by-step instructions on writing effective resumes, cover letters , and LinkedIn profiles , beating Applicant Tracking Systems, and navigating job sites like LinkedIn, Indeed, and Glassdoor. 

Author Steven Mostyn draws on over 20 years of experience crafting custom resumes for candidates with all sorts of experience levels, from recent graduates to CEOs.

#11. How to Write an Amazing IT Resume

“How to Write an Amazing IT Resume: Get the Interview Every Time” is a comprehensive guide designed for IT professionals who are looking for their dream job. 

Whether you're a seasoned IT veteran or fresh out of school, this book offers everything you need to know to create an effective and impressive IT resume. 

Written by Baron Fendler, the book is packed with practical tips and advice to help you navigate the recruitment process, including how to get past applicant tracking systems, catch the attention of the IT recruiter, and impress the hiring manager. 

This resume book is perfect for anyone in the IT industry, from network architects to software engineers .

#12. How to Write the Perfect Resume

"How to Write the Perfect Resume: Stand Out, Land Interviews, and Get the Job You Want" by Dan Clay is a comprehensive book that teaches job seekers how to craft the perfect resume that will get noticed by hiring managers. 

With over ten years of experience navigating the competitive job market, Clay provides step-by-step instructions to transform an average resume into an outstanding one. 

The book covers various topics such as avoiding common resume mistakes , handling extended employment gaps, and creating a powerful resume that showcases one's skills and achievements. 

10 Benefits of Reading Resume Books

Ever felt stuck with your job search?

Applying for positions left and right, but not getting any interview invites?

Well, that’s the exact problem resume books can help you solve!

Here is everything you can get out of reading resume books: 

• Gain knowledge about industry-specific standards and requirements for resumes.
• Learn how to effectively highlight your accomplishments clearly and concisely.
• Learn about different ways you can format your resume.
• Get tips on how to tailor your resume to specific job postings and company cultures.
• Develop strategies for addressing gaps in employment, career changes, or other potential red flags on your resume.
• Discover common mistakes to avoid on your resume, such as using buzzwords or including irrelevant experiences.
• Access examples of successful resumes and learn what makes them so great.
• Improve your writing and communication skills in general, which can benefit you in other areas of your professional life.
• Gain confidence in your ability to present yourself on paper to potential employers.
• Stay up-to-date on current trends and best practices in the job search process, such as using social media for job hunting or leveraging personal branding.

Overall, reading resume books can provide a wealth of knowledge and practical advice for crafting a compelling and effective resume, which can ultimately lead to greater success in your job search.

FAQs About Resume Books 

Do you still have some questions about resume books? Check out our answers to the most frequently asked questions below!

#1. What is a resume book?

A resume book is a book or an eBook that helps job-seekers create effective resumes and attention-grabbing CVs . 

Generally, resume books provide tips on identifying your key strengths and experiences, structuring information effectively, tailoring your resume for specific job openings, and navigating the job application process effectively.

#2. What are some good resume books for when you’re changing careers? 

Novorėsumė’s “ Job Search Masterclass ” is one of our top recommendations if you’re looking for a great resume book during your career change. 

The book offers invaluable advice on how to leverage your past work experiences and achievements in a new industry, highlight your transferable skills , use your cover letter to elaborate on your career change, and nail every job interview you attend.

#3. What’s the purpose of resume books? 

The purpose of resume books is to provide job-seekers of all industries and career levels with the right knowledge to create an attention-grabbing resume and increase their chances of landing their dream job. 

Resume books achieve this by telling you everything you need to know about resumes, including what the right resume format is, how long should a resume be , which resume sections are mandatory and which are optional, and much more!

#4. Can resume books be helpful in my job search? 

Resume books can be helpful in your job search, regardless of your profession, career level, or industry. 

Why? Because every job that you’ll ever apply to will require that you submit a resume. It’s what recruiters evaluate when deciding which candidates to invite for a job interview.

Meaning, if you want to land your dream job, you need an impeccable resume.

Conclusion 

And that’s a wrap on the best resume books in 2024!

We hope that you found just the right resource to help you perfect your resume and effectively tailor it to every job you apply for, whether you’re a student, an entry-level employee, or a seasoned professional. 

For more career advice and job hunt resources, check out our career blog .

To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.

Explore Jobs

• Jobs Near Me
• Remote Jobs
• Full Time Jobs
• Part Time Jobs
• Entry Level Jobs
• Work From Home Jobs

Find Specific Jobs

• $15 Per Hour Jobs
• $20 Per Hour Jobs
• Hiring Immediately Jobs
• High School Jobs
• H1b Visa Jobs

Explore Careers

• Business And Financial
• Architecture And Engineering
• Computer And Mathematical

Explore Professions

• What They Do
• Certifications
• Demographics

Best Companies

• Health Care
• Fortune 500

Explore Companies

• CEO And Executies
• Resume Builder
• Career Advice
• Explore Majors
• Questions And Answers
• Interview Questions

How To Write A Resume In 7 Steps (With Examples)

• How To Write A Resume
• Resume Skills Section
• Resume Objective Section
• Career Objective Section
• Resume Reference Section
• Resume Summary Section
• Resume Summary Example
• Resume Interests Section
• Address On Resume
• Relevant Work Experience
• Anticipated Graduation Date On Resume
• Education Section On Resume
• Contact Information On Resume
• Statement Of Qualifications
• How To List Publications On Resume
• Accomplishments On Resumes
• Awards On Resume
• Dean's List On Resume
• Study Abroad On Resume

Resumes are still the most important document in your job search . Generating a professional and interesting resume isn’t easy, but there is a standard set of guidelines that you can follow. As hiring managers usually only spend a short time looking over each resume, you want to make sure that yours has a reason for them to keep reading.

If you’re looking to write a resume, rewrite a resume you already have, or are just curious about resume format, then you’ve come to the right place. This article will go through the steps to writing an excellent resume, as well as offering examples for what sections of the resume should look like.

Key Takeaways:

A resume is a short document that details your professional history in a way that tailors your experience and skill set for the particular job you’re applying for.

Resumes follow a few standard formatting practices, which hiring managers and recruiters expect to see.

Highlighting your work experience, skills, and educational background with relevant keywords can help you get past applicant tracking systems and into more interviews.

How to write a resume

Writing a resume involves using the proper formatting, writing an introduction, and adding your work experience and education. Stuffing your entire professional life into a single page resume can feel overwhelming, but remember that you’re distilling the relevant parts of your professional experience in order to catch the eye of the recruiter .

Formatting your resume. To start, use a word processor such as Microsoft Word or Google docs. Standard resume formatting calls for:

1 inch margins

10-12 point font

A professional, commonly-used font

Additionally, there are three resume formats that are commonly used. Most people should stick with a chronological resume format , but the combination resume format and functional resume format can be effective for more advanced workers or those who have significant gaps in their resume.

Write a resume header . It doesn’t matter if you have the best resume in the world if the hiring manager can’t contact you. Every single resume should include the following contact information:

Your full name. First and last.

Your phone number. Use a personal phone number, and make sure your voicemail is set up properly.

Your email address. Nothing inappropriate — [email protected] is a safe choice.

Location. City, State, Zip Code is fine, but you can include your full mailing address if you think it’s appropriate.

Your social media (optional). LinkedIn is the obvious one you’d want to include, but make sure your profile looks good. If you have an online portfolio , either on a personal blog/website or on a site like Journo Portfolio , feel free to include that here as well.

Your job title. Also optional, but can be useful for applicant tracking systems.

Resume introduction. You have four options for your resume introduction: a resume objective, summary statement, resume profile, or qualifications summary. For most job-seekers, a resume summary statement is the best choice. Regardless of which resume introduction you choose, avoid first-person pronouns (I/me/my).

Resume objective. A resume objective is the goal of your resume. Since the objective of every resume is to land a job, this is not the most original or impressive opener you can have.

On the other hand, it’s a good choice for an entry-level applicant or someone who is changing career paths . This should be a 1-3 sentence summary of why you’re motivated to get the position you’re applying for.

Who should use a resume objective: Entry-level applicants, career-changers, and recent college graduates.

Resume summary. This is the best opener for most job-seekers. As the name suggests, a resume summary highlights the most salient aspects of your resume.

It should include your current position, how many years of experience you have, some of your biggest achievements, and possibly your career goals. This should be a 1-3 sentence spiel and should include some quantifiable experiences.

Who should use a resume summary: Most job seekers; anyone with quantifiable accomplishments to emphasize and a broad range of skills.

Qualifications summary. A bullet point list (4-6 points is the sweet spot) of your qualifications for the position. It’s best used by applicants going for jobs that require a fixed skill set. It’s not a great choice for entry-level applicants who lack quantifiable achievements.

You’ll notice that a qualifications summary takes up more space than a resume objective or summary, but it can actually save the hiring manager time if you provide a bunch of valuable information right off the top.

Who should use a qualifications summary: Those applying to a job with requirements for certain skills and job-seekers who have a lot of experience in their industry and/or field.

Resume profile. A resume profile is similar to a resume summary, but goes into more detail about your accomplishments at your current or former job, while also telling the reader about your career goals. Think of a resume profile as a section that pulls all the best parts of your work experience section into one place.

Who should use a resume profile: Anyone with significant accomplishments under their belt, expertise in a niche field, or applying to a job in the same industry that they have lots of experience in.

Resume headline. Resume headlines aren’t necessary, but you can include one alongside any of the four types of resume introduction listed above. A resume headline comes between your contact information and the resume introduction of your choice.

Headlines can be used by entry-level applicants and experienced job-seekers alike. The important point is that your headline should be short and to the point. Additionally, you should use title case when writing your resume headline (capitalize words as you would for a book title).

Who should use a resume headline: Any job-seeker who wants to showcase their experience or unique value right off the bat.

Work experience. Your work experience section is the place to let hiring managers know that you have relevant experience that would allow you to handle the job you’re applying for.

If you’re using the chronological resume format, your work experience section would come after your resume summary/objective. In a funcitonal reumse, it would follow your skills section. Either way, work experience should be listed in reverse-chronological order (most recent experience at the top).

When listing your work experience, you should include all of the following information:

Job title. Start by stating the position you held at the company. These are easy cue for the hiring manager to look at and determine whether your past positions would help you succeed at their company.

Company Info. Include the name of the employer, the location where you worked, and perhaps a brief description of the company, if it isn’t a well-known name.

Dates Employed: Use the mm/yyyy format if you want to be sure that most applicant tracking systems (ATS) will pick it up. Whatever format you use for dates, be consistent, or your resume will look sloppy.

Job Description. Don’t just list your job’s responsibilities; hiring managers and recruiters already have an idea of your duties based on the job title. Instead, list your most important and impressive responsibilities/achievements at the job with bullet points. Determine which of these are most relevant for your new role based on the job description.

Ideally, each bullet should be no longer than a single line. However, two lines is acceptable, if used sparingly.

Always start with a strong action verb, followed by a quantifiable achievement and a specific duty. For example: “Developed ad campaigns for clients, increasing sales by an average of 27%.” Each job title should include 3-5 bullet points.

The order that you include this information can be changed around, as long as you are consistent throughout your resume. However, the bullet points detailing your job’s achievements should always be the last item for each entry.

It’s important that you tailor your resume’s work experience section to the job you’re applying for. We recommend reading the job description carefully and highlighting the action verbs in one color and the skills, adjectives, and job-specific nouns in a different color.

Educational background. In almost all cases, your education section should come after your professional history. If you’re a recent college graduate with limited work experience, you may choose to put your educational achievements first.

Like the section on your professional history, educational experiences should come in reverse-chronological order, with your highest level of education at the top. If you have a college degree, you don’t need to add any information about your high school experience. If you didn’t finish college, it’s okay to give a list of what credits you did complete.

Each educational experience can be listed in the following format:

Degree/Program Name College/University Name Dates attended

You don’t need to add anything else, especially if your resume is already impressive enough. But if you’re struggling to fill up the page, or you feel that aspects of your educational experience will help make you a standout, you may consider also including:

Minor. If you think it rounds out your not-exactly-relevant-to-the-job major nicely.

GPA. Only if it was 3.5 or higher. Otherwise, it’s not going to do you any favors to include this.

Honors. Dean’s List, Cum Laude, etc.

Achievements. If you wrote a killer thesis/dissertation that showcases intimate knowledge relevant to the job to which you’re applying, you can include its title and a very brief description.

Extracurricular activities. Only include if they’re relevant. For example, if you’re applying for a management position and you were president of your student government.

Certifications/Licenses. If the job you’re applying for requires/likes to see certain certifications or licenses that you have, you may include them in this section as well.

Skills section. Your impressive skills should be scattered logistically throughout your professional history section, but you should also include a section solely dedicated to highlighting your skill set . Skills can be broken down into two categories:

Hard skills are skills you learn through training and indicate expertise with a technical ability or job-specific responsibility.

Soft skills are your personality traits, interpersonal abilities, and intangible qualities that make you more effective at your job.

Your resume should have a healthy mix of hard and soft skills, as both are essential to job performance. However, since soft skills are harder to prove in the context of a resume, we recommend leaning more toward hard skills. Additionally, whenever you list a soft skill, make sure that it has a correlating item in your work experience section.

For example, if you say you are skilled in collaboration, you should mention a time when a team project was a major success somewhere in your work experience section.

Optional sections. If you still have space left or there’s more you want to show off that doesn’t quite fit in any of the above sections, you may consider adding an additional section covering one or more of the below categories:

Language . Being bilingual is always impressive, and can be included on a resume for any company. Highlight this more if your position involves liaising with international distributors and/or clients. Don’t lie about your proficiency level.

It may be best to not mention it if you’re not particularly proficient speaker . Such as if you took courses in school, or haven’t really managed to gain fluency. It can end up looking like an attempt to inflate your credentials, which you want to avoid.

Volunteer experience . Always a good thing to include. It shows you’re a team player who behaves in a way that promotes the greater good, without thought of personal gain. Especially good for entry-level candidates and those applying for jobs at a non-profit. If you have gaps in your work history, you can also consider including volunteer experiences in your work history section instead.

Personal projects. A personal blog, published works, or a portfolio of your past projects are all good things to include. They show you take initiative, enjoy and take pride in your work, and that you can handle the responsibilities of the job, if relevant.

Certifications/licenses. If you didn’t include these in your education section, this is another good place to list relevant certifications or licenses that you have.

Interests . This is largely just a space filler if your resume is light in other areas. However, if your hobbies are directly related to the job that you’re applying for, it’s not a bad idea to include them. And it might draw a recruiter’s attention if you end up sharing some of the same interests as they do.

If you have several seemingly random items that are valuable, but don’t warrant creating a whole separate section for, you can also make a section called “Additional Experience.” Here you can include all of the above categories in one place. Just make sure that each item is clear and easy for readers to understand.

Resume samples

Now that we have a good idea of how to write a resume, let’s take a look at some example resumes:

Jack Pilgrim Washington , DC 14015 – (555) 444-3333 – [email protected] – www.linkedin.com/jpilgrim Resume Summary Graphic designer with 3+ years of experience creating and implementing promotional materials and social media graphics. Worked with sales and marketing teams to increase inbound calls by 23% YoY through compelling digital media. Adept at planning, managing, and prioritizing multiple deadlines at once, and thrives in fast-paced work environment. Work Experience Creative Designs | Washington, DC Lead Graphic Designer | June 2018-Present Worked with sales and marketing teams to create landing pages, sales proposals, and supporting media elements to drive sales by over $250,000 per quarter Trained, managed, and mentored team of 4 junior designers to fulfill 40+ project orders on a weekly basis Conducted UX research through surveys, usability testing, and data analysis to plan content marketing strategy, driving organic search traffic by 12% Presented proposals, results, and status updates to set of 4-7 clients, ensuring customer satisfaction at or above 95% for 3 years straight Happy Place | Alexandria, VA Junior Graphic Designer | July 2016-May 2018 Translated client needs and branding strategies into design and content strategy, increasing client retention by 22% Reduced project turnaround time by 8% by Utilizing web-based ticket system for completing and archiving finalized pieces Posted digital artwork to network IPTV using web interface to produce high-end info-graphics and other materials Happy Place | Alexandria, VA Marketing Intern | September 2015-July 2016 Assisted marketing team with data collection, analysis, and presentation using Google Analytics Drew up storyboards for new marketing campaigns alongside sales team, increasing brand awareness through social media Wrote 500-1000 word articles to pair with graphical elements on page, leading to a 40% boost in engagement on company website Education Savannah College of Art and Design | Savannah, Georgia May 2016 Bachelor of Fine Arts in Graphic Design Skills Adobe Creative Suite Typography HTML/CSS WordPress Collaboration Organization

Allison Neederly Chicago, Illinois , 60007 | (333) 222-1111 | [email protected] | www.linkedin.com/allison.neederly Resume Summary Dedicated customer service representative with 4+ years experience resolving customers’ needs in-person, online, and over the phone. Top achiever at XYZ Inc. with a 100% customer satisfaction rate for Q1 of 2020. Friendly personable, and knowledgable about company’s products and services. Relevant Skills Customer Service Responded to upwards of 200 customer queries daily with XYZ Inc., reducing the average wait time by 56% and increasing customer satisfaction rates by 13% Ability to resolve conflict and create a positive atmosphere for shopping for both new and existing customers through technical proficiency Expert product knowledge and communication skills, and experience training and mentoring new customer service staff Web Chat and Phone Skilled in 3 web chat platforms for helping online customers resolve their queries quickly and accurately Achieved fastest call resolution rate at XYZ Inc., with an average resolution time of under 5 minutes per customer Performed outbound calls for customer satisfaction surveys, as well as writing web-based surveys for 10,000+ customers Troubleshooting Detailed product knowledge allowed for customer technical issues to be resolved at rate within top 5% of all customer service associates at XYZ Inc. Created manual for step-by-step directions for troubleshooting that was implemented for team of 100+ customer service reps Positive attitude took average tech-related negative response from 1/5 stars to 4/5 stars, increasing trust in brands and services Work Experience XYZ Inc. | Philadelphia, PA Customer Service Associate New Look Global | Burlington, VT Junior Customer Service Representative L.L. Bean | Burlington, VT Sales Associate Education University of Vermont | Burlington, VT May 2012 Bachelor of Arts in Humanities

Priya Laghari New York, NY | (222) 111-0000 | [email protected] | www.priyabizdev.com Resume Profile Strategy Development: Grew John Deere’s international sales by 13% by tapping into undeserved countries in Southeast Asia Management: Oversaw a team of managers representing marketing, sales, and product teams. Streamlined collaborative, cross-functional communications through agile and scrum management system CRM: Developed, customized, and implemented new customer relationship management database for accounts totaling over $10M in value Work Experience Business Development Manager 01/2015-Present Microsoft | Redmond, WA Developed product strategies and roadmap for Google AdWords, increasing inbound traffic by 26% YoY Reduced time training on new software by 50% for new and existing employees by implement e-learning programs Spearheaded digital marketing campaign worth $1M that saw a return of 200% in first year by qualifying leads earlier in the sales funnel Regional Sales Manager 11/2012-01/2015 Big Things Inc. | St. Louis, MO Managed territory encompassing 29 regional locations with an annual revenue of approx. $55M Worked with C-level executives to plan business strategies, resulting in 20% reduction in overhead costs Increased client retention by 12% in first year by implementing a CRM approach based on account profiling and elevating levels of relationship selling Account Manager 02/2009-11/2012 Solutions Corp. | Chicago, IL Implemented and developed CRM strategic plans, increasing retention of long-term clients by 22% Maintained 50+ accounts totaling over $35M in value Generated leads through one-on-one consultation via phone inquiries, online check-ins, and meeting office walk-ins Relevant Skills CRM: Proficient with Salesforce, Zoho, and HubSpot; some experience with Keap. Used various CRM software over a decade to successfully manage customer relations and quick to adapt to new software and tools that aid in quality of customer experience. Salesmanship: Negotiated and closed over several deals worth $1M+ and skilled in upselling and cross-selling. Adept at working closely with marketing and product teams to maximize the efficiency of the sales funnel for both inbound and outbound traffic. Presentation: Represented Microsoft Northwest Region at quarterly board meetings, ensuring all stakeholders were kept abreast of new developments and opportunities. Also deliver monthly presentations to big clients and vendors to maintain positive relationship. Data analytics. Expert at integrating data from various analytics platforms, including Google, Microsoft Power BI, and SAP BusinessObjects Education Colgate University | May 2008 MBA Fordham University | May 2006 Bachelor’s Degree in Business

For more resume examples and templates:

Resume examples by job

Google docs resume template

Resume templates

Resume builder

Resume Headers Samples:

Tip : Never put your contact info in the header of your document; some applicant tracking systems might miss it.

For more on how to write a resume header:

Resume Header

Resume Titles

Resume introduction examples

Entry-Level Resume Objective.

Recent graduate with a bachelor’s in Marketing from the University of Virginia seeking an entry-level role in content marketing. Excellent copywriter with 2+ years experience editing content as a member of the UVa Writing Center.

Career Change Resume Objective.

Eager to apply 7+ years of experience with customer success management to make successful outbound B2B calls, deliver customized business solutions to new and existing customers, and provide expert product knowledge in the role of Account Manager for XYZ Inc.

Example Resume Summary Statement.

Accountant with over 8 years of experience in the medical industry. Adept at advising on management of cash deficits, reconciling departmental accounts, and creating new accounts and codes. Coordinated invoice preparation system for ABC that reduced contractor overhead by 19% YoY.

English teacher with a love of language and 6 years of experience teaching high school students. Developed new curriculum that boosted freshman reading comprehension scores by 12% and created after school book club for AP Lit class, resulting in 100% of participating students achieving a 5 on the AP Lit test.

Example Qualifications Summary.

Executive assistant with 5+ years experience helping maintain efficiency in an office of 25 employees Communicated directly with internal and external stakeholders, helping Senior Vice President manage projects worth $5M+ Proactively managed office schedules, identifying and prioritizing changes to ensure client satisfaction Recognized in a company of 500 for “Outstanding Achiever” in May 2019

Example Resume Profile.

Detail-oriented IT Specialist with 4 years of experience overseeing and improving the infrastructure of IT systems. Adept at building and running troubleshooting systems and testing services. Decreased security risk by 47% through continual optimization, while also improving the speed of client portal by 22%. Excellent communicator both internally and for client-facing discussions. Achieved 98%+ customer satisfaction ratings through weekly and monthly check-ins with accounts valued cumulatively at $500,000.

Entry-Level Resume Headline.

Bilingual College Graduate with 80 WPM Typing Speed and Tutoring Experience

Experienced Resume Headline.

Business Development Specialist with 6+ Years Experience Scaling Start-Up Tech Teams

For more on resume introductions:

Resume objective statement

Resume summary statement

Resume summary statement examples

Qualifications summary

Sample resume work experience sections

Work Experience XYZ Industries | Seattle, WA Marketing Associate | May 2019-Present Delivered weekly presentations to client-base to communicate brand messaging, increasing client retention by 11% Served as liaison between marketing and product teams, resulting in projects finishing 2 weeks early, on average Leveraged Excel skills to create and maintain spreadsheet to track consumer insights, emergent trends, and inform decisions of marketing team through competitive analysis Managed team of 5 contractors to juggle multiple priority projects simultaneously, never missing a deadline Initiated an affiliate referral program that PR team went on to turn into a revenue-generating stream valued at $30,000 annually ABC Corp | Seattle, WA Marketing Intern | September 2018-May 2019 Developed, maintained, and processed 20+ digital consent forms and distributor forms Worked collaboratively with a team of 10 marketing professionals, closely aligning our goals with the PR team Provided data analysis using Google Analytics and performed keyword research to increase blog traffic by 56% over six months Answered up to 50 customer queries by phone and email each week

For more on building the perfect resume work experience section:

Resume work experience section

First resume (no experience)

Examples Of Education Resume Sections

Graduated recently from a 4-year program.

Western Illinois University | Macomb, Illinois May 2020 Bachelor of Arts in Sociology | Minor in Psychology 3.95 GPA magna cum laude Dean’s List all semesters

Two degrees.

Fordham University | Bronx, New York April 2016 Master of Chemical Engineering Stony Brook University | Stony Brook, New York April 2014 Bachelor of Science in Chemistry

Anticipated graduation date (not yet graduated).

DePaul Univeristy | Chicago, Illinois Bachelor of Arts in History – Degree anticipated May 2021 Current GPA: 3.8

Older job seeker (graduated 10+ years ago).

University of Chicago | Chicago, Illinois Bachelor of Business Administration

High school graduate (no college degree).

Johnston High School 2016-2020 Head of Computer Club

More on crafting the perfect resume education section:

Education resume section

GPA on resume

Dean’s list

Magna cum laude

Examples Of Skills For Resume

Examples of hard skills include:

Examples of soft skills include:

Here’s more information on how to incorporate skills into your resume:

Resume skills section

Hard skills

Soft skills

Top skills for professionals

Skills-based resume

Resume writing FAQ

What is a resume?

A resume is a one to two-page document that focuses on professional experience, past achievements, education and certifications, and specific skills tailored to the job you’re applying for.

Almost every job application requires a resume, and hiring managers use them as a first impression in determining which applicants get a shot at an interview.

Whether you’re fresh out of college or have 30 years of professional experience, this guide should help craft a resume that stands out from the crowd and get you one step closer to landing your dream job.

What is the format for writing a good resume?

Most people will want to use a chronological or reverse-chronological resume format. This format is compatible with most applicant tracking systems (ATS) and is easy for employers to read. Additionally it helps highlight your experience, which helps prove your qualifications.

How far back should a resume go?

A resume should go back no further than 10 to 15 years. However, it is important that all your information is relevant. Therefore, do not include job experience that is irrelevant to your application, even if it’s fewer than 10 years old. Save that information for later discussions.

Should you personalize your resume for each job?

Yes, you should personalize your resume for each job you apply to. Many recruiters use ATS now, which will search for keywords in a resume and reject those that don’t have them. That means that the skills you choose to highlight as well as your opening, such as your resume summary, should be altered to suit each job you apply to.

You don’t need to rewrite the entire resume for each job, but it does show attention to detail and initiative to make sure that your resume is customized. It also makes it more likely that you’ll get past the first step of the process.

State of New York Department of Labor – Resumes, Cover Letters and Job Applications

Harvard University – Create a Resume/CV or Cover Letter

How useful was this post?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

Matthew Zane is the lead editor of Zippia's How To Get A Job Guides. He is a teacher, writer, and world-traveler that wants to help people at every stage of the career life cycle. He completed his masters in American Literature from Trinity College Dublin and BA in English from the University of Connecticut.

Recent Job Searches

• Registered Nurse Jobs Resume Location
• Truck Driver Jobs Resume Location
• Call Center Representative Jobs Resume Location
• Customer Service Representative Jobs Resume
• Delivery Driver Jobs Resume Location
• Warehouse Worker Jobs Resume Location
• Account Executive Jobs Resume Location
• Sales Associate Jobs Resume Location
• Licensed Practical Nurse Jobs Resume Location
• Company Driver Jobs Resume

Related posts

Show Multiple Positions At The Same Company On A Resume

Scrum Master Resume (With Examples)

How To Put Study Abroad On A Resume (With Examples)

Resume For A Part-Time Job (With Examples)

• Career Advice >
• Resume Structure >
• Parts Of A Resume >

Tell us, Tom Selleck: Who are you, really?

The 79-year-old actor opens up — kind of — in his memoir, “You Never Know.”

Unlike Ben Franklin, who arrived in Philadelphia after a long journey by foot and boat, with enough money to buy three puffy rolls, Tom Selleck entered Los Angeles in the family car, dad at the wheel, ready to settle down in Sherman Oaks, a short drive from Hollywood.

Though Franklin is not mentioned in Selleck’s memoir, “ You Never Know ,” his work ethic and didacticism are widely evident. Another great American is also present: Huck Finn. By combining Franklin’s homiletic pronouncements with Huck’s folksy immediacy of voice, Selleck, along with co-writer Ellis Henican, has created an easygoing, talky American memoir.

And why not? Sturdy as Mount Rushmore, athletic and eminently likable, Selleck exudes traditional American masculine traits; he’s the very embodiment of the strong, silent type. But silence can be a hazard when it comes to writing a memoir, which after all is a genre of self-reflection, confession and exposure.

Known for his privacy, Selleck has written a what book instead of a why book, a chronology of doing , as he writes about his life. As he says late in the book, “Feelings are hard to describe.” So readers can decide if they’re satisfied with a résumé — a running of the credits, if you will.

I like Tom Selleck, and while waiting for the book to arrive, I watched a lot of his movies and shows. Though I find the memoir disappointing, it will make a great audiobook, and I wonder if that’s what he had in mind, letting his easygoing voice tell a story that is soothing because he keeps it on the surface.

A quick list of some doings: student at USC, where a drama professor referred him to a Hollywood agent; acting classes to improve his “instrument”; joined California Army National Guard in 1967; appeared on “The Dating Game”; TV commercials; print ads; B movies, then better ones; survived the Hollywood cattle calls until he was chosen for a new TV show titled “Magnum, P.I.” By now it’s 1980, and Selleck is 35. He’s paid his dues and lived up to his principle of “Don’t know where I’m goin’, but there’s no use bein’ late.” Hi, Huck.

This Hollywood education exposes a ruthless industry that both tests and forms Selleck’s values. He sums up his success by quoting Calvin Coolidge: “Nothing in the world can take the place of persistence,” a very Franklinesque aphorism. But, despite Selleck’s persistence, he wrestles with the “critic on my shoulder,” that voice that says you’re not good enough. Soon, though, another phrase — a mantra, really — takes its place: “Tom, you’re good enough.”

The book gives us a lot of doing and name-dropping. We may learn about the risqué incident when Carol Burnett had her legs around Selleck’s neck, and his photo shoot with a naked Barbara Parkins, but we learn nothing about his love life — according to my research outside the book, he’s been involved with more than three famous actresses — and little about his first marriage. He dilutes his inward thoughts with vague phrasing such as “I kinda knew,” “I don’t know why … well, actually, yes, I do know why,” or “I sit here, pen in hand, trying to explain my emotions … I can’t.”

Such coy deflections and elisions try our patience and may leave some of us wondering why he wrote a memoir if he can’t express feelings. Instead, we get clichés like “In the film business, work is waiting for you every day, and you owe it your commitment every day” and repetitions of the line he uses in his TV commercials for reverse mortgages: “This isn’t my first rodeo.” In his memoir, does Selleck have difficulty separating himself from the characters he depicts? He’s selling himself to his readers, and we’ll buy it because we like him and he’s a good actor, but cliché and evasion erode intimacy .

Ten chapters detail the creation and success of “Magnum, P.I.,” and we learn much about television production and its grueling deadlines, and that actors chew ice before doing a scene so their breath won’t show up on camera. We also learn how loyal and dedicated Selleck is to his crew, those folks who make our favorite shows possible. During the last season of “Magnum,” Selleck asked his network to give his hard-working team of seven years a bonus; the studio refused. So Selleck arranged to have his own bonus docked and gave $1,000 to each crew member. Commendable.

“Magnum” is firmly part of what scholar Susan Jeffords calls the “remasculinization of America,” a post-Vietnam cultural shift that, through films and popular culture, reinvigorated hypermasculine images and traditional male values. “Magnum” featured a Vietnam veteran, an ex-Navy SEAL, who relocates to Hawaii and becomes a private investigator. He became a character millions of men admire and emulate. But Selleck says little about his longest-lived iteration of American masculinity, Frank Reagan of the TV hit “Blue Bloods,” now in its 14th and final season. A lifelong Republican, Selleck, I’m sure, enjoys playing a character who has the same last name as a president he admires.

Reagan is an aging patriarch who wields his masculinity both as the NYPD police commissioner and as a father who sits at the head of the table during family Sunday dinners. Selleck does not share what it’s like playing this older man who covers up his body with an overcoat and a cowl-neck sweater. Instead, we’re told the business details of “Blue Bloods,” not its personal impact on its star.

Selleck is completely silent about the nine “Jesse Stone” TV movies he made beginning in 2005. Stone, a cop, does open up, revealing both the whats and the whys of his character, especially in the exchanges between him and his male therapist. Selleck is also at his sexiest, lounging in bed, the famous chin doubling as he reaches for his reading glasses. How does a masculine icon age? Selleck doesn’t say.

Closing on a pastoral note in the epilogue, the 79-year-old actor walks around his ranch and checks the water tanks he needs for his avocado crop while reminiscing about the stories he’s just told us and the ones he’s keeping to himself. In the book’s penultimate sentence he writes, “I am the steward of those stories, the same way I am steward of my land.” Unsurprisingly, Selleck fails to mention his allegedly improper transfer of over 1 million gallons of water onto “my land” in 2015.

It’s hard to separate the dancer from the dance, the mustache from the man, but not impossible. Memoir is supposed to puncture the facade of performance, or at least try to. Perhaps Selleck will trust his audience enough to write a more intimate sequel. He’s been speaking to us for a long while now, and I’m sure he has more to say.

Sibbie O’Sullivan, a former teacher in the Honors College at the University of Maryland, is the author of “My Private Lennon: Explorations From a Fan Who Never Screamed.”

Tom Selleck

You Never Know

By Tom Selleck with Ellis Henican

Dey Street. 352 pp. $29.99

More from Book World

Love everything about books? Make sure to subscribe to our Book Club newsletter , where Ron Charles guides you through the literary news of the week.

Check out our coverage of this year’s Pulitzer winners: Jayne Anne Phillips won the fiction prize for her novel “ Night Watch .” The nonfiction prize went to Nathan Thrall, for “ A Day in the Life of Abed Salama .” Cristina Rivera Garza received the memoir prize for “ Liliana’s Invincible Summer .” And Jonathan Eig received the biography prize for his “ King: A Life .”

Best books of 2023: See our picks for the 10 best books of 2023 or dive into the staff picks that Book World writers and editors treasured in 2023. Check out the complete lists of 50 notable works for fiction and the top 50 nonfiction books of last year.

Find your favorite genre: Three new memoirs tell stories of struggle and resilience, while five recent historical novels offer a window into other times. Audiobooks more your thing? We’ve got you covered there, too . If you’re looking for what’s new, we have a list of our most anticipated books of 2024 . And here are 10 noteworthy new titles that you might want to consider picking up this April.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.