business planning year

How to Create a Profitable Annual Business Plan [+Free Template]

Published: February 09, 2023

The beginning of a new quarter is the perfect time to start planning the next year for your business. Start the next year or quarter off on the right foot by creating an annual business plan for your company.

Q4 often brings a flurry of business-related activity. And while all this activity helps fill the pipeline, it can distract you from reflecting on past performance and preparing for the year or quarter ahead.

Fortunately, you can write an annual business plan at any time of the year. Start your plan now to set your team up for success.

What is an annual business plan?

An annual business plan is just that — a plan for you and your employees to help achieve the company’s goals for the year. Think of an annual business plan as the guide to complete all of your company’s overall goals outlined in your initial business plan.

The first business plan you wrote for your business is the blueprint and the annual business plan is the detailed instructions to keep your business running long-term.

Usually, an annual business plan contains a short description of your company, a marketing analysis, and a sales/marketing plan.

Because an annual business plan is for the year, you’ll want to review your business at the end of four consecutive quarters and revise your plan for the next four quarters.

Why is annual business planning important?

Even though the fourth quarter might be a busy time of year, don’t put off creating an annual business plan.

Not only will your annual business plan keep you on track, it will also help you map out a strategy to keep your employees accountable. You can then more easily achieve the overall goals of your business.

Here are some reasons why it’s well worth creating an annual business plan for your company.

You can measure your success.

An annual business plan is the best way to measure your success. And I’m referring to the collective “you” here because it takes the entire company or all of your employees to make new business efforts effective.

An annual plan not only sets expectations for you but also for others within your company who need to contribute to the business’s success.

You can reflect on the past and plan ahead.

Creating an annual business plan allows you to reflect on the past 12 months.

As you reflect on the previous year, you’ll be able to get a good idea of what your business is capable of doing and set accurate, attainable projections based on previous numbers.

You’ll define your business goals.

Your annual business plan will shed some light on what the heck you do at your company. For those who are not routinely involved in new business, it can seem like a black hole of mystery.

Sharing your plan — whether to an executive committee, department heads, or even the entire staff — adds clarity and gives everyone something to aim for.

You can impress your boss.

If you head a department that could benefit from an annual business plan, don’t wait to be asked before you start writing. Get on your CEO’s schedule to review your outline and discuss your intentions for putting this plan together.

Sometimes the hardest part is getting started. You can get the ball rolling with the basic template that follows.

Annual Business Plan Template

Each section of your annual business plan will help tell the story of your company and clearly define your company’s goals for the year.

Let’s take a look at each section of the annual business plan template .

Executive Summary

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How To Write A Business Plan (2024 Guide)

Updated: Aug 20, 2022, 2:21am

Table of Contents

Brainstorm an executive summary, create a company description, brainstorm your business goals, describe your services or products, conduct market research, create financial plans, bottom line, frequently asked questions.

Every business starts with a vision, which is distilled and communicated through a business plan. In addition to your high-level hopes and dreams, a strong business plan outlines short-term and long-term goals, budget and whatever else you might need to get started. In this guide, we’ll walk you through how to write a business plan that you can stick to and help guide your operations as you get started.

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Drafting the Summary

An executive summary is an extremely important first step in your business. You have to be able to put the basic facts of your business in an elevator pitch-style sentence to grab investors’ attention and keep their interest. This should communicate your business’s name, what the products or services you’re selling are and what marketplace you’re entering.

Ask for Help

When drafting the executive summary, you should have a few different options. Enlist a few thought partners to review your executive summary possibilities to determine which one is best.

After you have the executive summary in place, you can work on the company description, which contains more specific information. In the description, you’ll need to include your business’s registered name , your business address and any key employees involved in the business. 

The business description should also include the structure of your business, such as sole proprietorship , limited liability company (LLC) , partnership or corporation. This is the time to specify how much of an ownership stake everyone has in the company. Finally, include a section that outlines the history of the company and how it has evolved over time.

Wherever you are on the business journey, you return to your goals and assess where you are in meeting your in-progress targets and setting new goals to work toward.

Numbers-based Goals

Goals can cover a variety of sections of your business. Financial and profit goals are a given for when you’re establishing your business, but there are other goals to take into account as well with regard to brand awareness and growth. For example, you might want to hit a certain number of followers across social channels or raise your engagement rates.

Another goal could be to attract new investors or find grants if you’re a nonprofit business. If you’re looking to grow, you’ll want to set revenue targets to make that happen as well.

Intangible Goals

Goals unrelated to traceable numbers are important as well. These can include seeing your business’s advertisement reach the general public or receiving a terrific client review. These goals are important for the direction you take your business and the direction you want it to go in the future.

The business plan should have a section that explains the services or products that you’re offering. This is the part where you can also describe how they fit in the current market or are providing something necessary or entirely new. If you have any patents or trademarks, this is where you can include those too.

If you have any visual aids, they should be included here as well. This would also be a good place to include pricing strategy and explain your materials.

This is the part of the business plan where you can explain your expertise and different approach in greater depth. Show how what you’re offering is vital to the market and fills an important gap.

You can also situate your business in your industry and compare it to other ones and how you have a competitive advantage in the marketplace.

Other than financial goals, you want to have a budget and set your planned weekly, monthly and annual spending. There are several different costs to consider, such as operational costs.

Business Operations Costs

Rent for your business is the first big cost to factor into your budget. If your business is remote, the cost that replaces rent will be the software that maintains your virtual operations.

Marketing and sales costs should be next on your list. Devoting money to making sure people know about your business is as important as making sure it functions.

Other Costs

Although you can’t anticipate disasters, there are likely to be unanticipated costs that come up at some point in your business’s existence. It’s important to factor these possible costs into your financial plans so you’re not caught totally unaware.

Business plans are important for businesses of all sizes so that you can define where your business is and where you want it to go. Growing your business requires a vision, and giving yourself a roadmap in the form of a business plan will set you up for success.

How do I write a simple business plan?

When you’re working on a business plan, make sure you have as much information as possible so that you can simplify it to the most relevant information. A simple business plan still needs all of the parts included in this article, but you can be very clear and direct.

What are some common mistakes in a business plan?

The most common mistakes in a business plan are common writing issues like grammar errors or misspellings. It’s important to be clear in your sentence structure and proofread your business plan before sending it to any investors or partners.

What basic items should be included in a business plan?

When writing out a business plan, you want to make sure that you cover everything related to your concept for the business,  an analysis of the industry―including potential customers and an overview of the market for your goods or services―how you plan to execute your vision for the business, how you plan to grow the business if it becomes successful and all financial data around the business, including current cash on hand, potential investors and budget plans for the next few years.

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Julia is a writer in New York and started covering tech and business during the pandemic. She also covers books and the publishing industry.

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small Business where she served as an editor and strategist covering small business marketing content. She is a former Google Tech Entrepreneur and she holds an MSc in International Marketing from Edinburgh Napier University. Additionally, she is a Columnist at Inc. Magazine.

Annual Planning: Plan Like a Pro In 5 Steps (+ Template)

Get ready to take your strategic annual planning game to the next level! This process is essential for companies who want to set a clear direction for the future and ensure everyone is working towards the same goal. 

But, let's be real, executing a killer strategic plan is easier said than done. That's why we're here to help you. 

In this article, we'll dive into the nitty-gritty of annual planning and cover all the tips and tricks you need to know. From involving the right people to communicating your plan like a pro, we've got you covered. 

We'll also share some common pitfalls to watch out for and provide real-life examples to help bring it all to life. 

So, whether you're a seasoned planning pro or just starting out, get ready to learn how to make your annual strategic planning a total success!

In this article, you’ll discover:

What Is Annual Planning?

• The Benefits of The Annual Planning Process

5 Steps To Build A Highly Effective Annual Plan

The only annual planning template you need in 2023.

• 7 Mistakes to Avoid When Conducting Annual Strategic Planning

Build And Execute Your Annual Plan With Cascade 🚀

Annual planning is about turning long-term business goals into short-term action plans for the year ahead. It contains insights from past performance and a clear roadmap with a timeline. This yearly plan should be realistic and achievable, while also being ambitious enough to move the business forward.

Annual planning is your opportunity to take the previous year’s wins, knocks, and lessons and adjust your strategy to help your business grow consistently and become better.

Boilerplate definition aside, imagine if IBM still focused on building business-centric PCs, BMW still only made airplane engines, or Tata focused on producing steel. They wouldn’t be the companies they are today.

Annual planning and regular reviews help you proactively adapt to changes and steer your organization in the right direction to get the business results you want by the end of the year or toward your vision in the future.

The Benefits Of The Annual Planning Process

Whether it’s your IT, supply chain , pricing, marketing, operations , or sales strategy—improving, pivoting, or optimizing your annual planning approach from one year to the next year is non-negotiable. The annual planning process will help you assess the effectiveness of your business strategies and make adjustments to keep up with customer needs and market trends.

An effective annual planning process for the new year can offer:

• Strategic clarity: Annual strategic planning helps define and align goals, mission, and values, leading to more focused and effective decision-making across all levels of the organization. This in turn sets a clear and consistent direction for future initiatives, maximizing the organization's potential to achieve success.
• Focus: By regularly reviewing and updating its strategic plan , your organization stays focused on long-term objectives instead of being constantly sidetracked by day-to-day operations.
• Benchmark performance: An annual strategic planning process helps you measure and track progress on key strategic initiatives , and evaluate the progress made compared to last year.
• Gaps and opportunities: By regularly reviewing your strategic plan, your teams will identify gaps and opportunities for improvement and innovation, which can help you stay ahead of your competition.
• Resource allocation: By aligning your strategic plan with your budget, you can allocate resources that will support your goals and cut costs from misaligned initiatives.
• Engagement and buy-in: Involving key stakeholders in the strategic planning process will increase engagement and buy-in across your organization, leading to a more cohesive and motivated team.

A clear and execution-ready annual plan that focuses on the big picture and pays attention to the details can be the glue that binds your teams together. And this is crucial if you want to reach this year’s goals with greater speed and efficiency. Plus, it’s much better than the alternative of just winging it and hoping for the best!

📚 Recommended read: How To Create An Effective Annual Operating Plan (+Template)

Don’t get us wrong—creating and managing a yearly planning process can be a daunting task. But, with the right approach, you'll be able to get it right and start executing faster. Here's how to do annual planning the right way:

1. Analyze your performance and identify opportunities

Before you set goals , you should do an analysis of your company's current performance, market, and competitors to see where you stand. 

Here are some tools you can use in the process: 

• SWOT analysis
• PESTLE analysis
• Porter’s Five Forces
• Competitive analysis 
• Financial performance of the previous year
• Gap analysis  

A better understanding of your current performance can help you make data-driven decisions in the next steps of the planning process. 

Want to make it fail-proof? Don’t forget to include key stakeholders who will be involved in the day-to-day execution of your annual plan. 

Here’s who should be included in the analysis process: 

• Executive leadership: They are responsible for setting the overall direction and strategy for the organization.
• Department heads and team leaders: They can offer insights into team capabilities and resources. They can provide insight into the specific needs and challenges of their teams and ensure that their operational plans align with the annual plan.
• Employees: Employees often have valuable insights and ideas that can help improve the plan. By involving them in the planning process, you can tap into this wealth of knowledge and potentially identify new opportunities or challenges that may not have been considered otherwise.
• Customers: Customer feedback is critical to understanding the needs and priorities of the target market.
• Suppliers and partners: Depending on the nature of the business, it may be beneficial to involve suppliers and partners in the strategic planning process. They can provide valuable insights into industry trends and potential challenges. 

👉Bonus tip: Don't let analysis paralysis slow you down! Set a timeline, prioritize data, make informed decisions, and don't overthink it. Move into the execution phase as fast as possible. Adapt later.

2. Formulate your strategy 

The data and insights from Step 1 should inform the formulation of your strategy for the coming year. At this point, you should have a clear sense of direction and objectives that your company wants to achieve in the coming year. 

💡 To identify and formulate your strategy, consider the following questions with your team:

• What is the business problem that we are trying to solve?
• What are our core strategic objectives , and how will we measure success?
• What are our key strategic initiatives, and how will we prioritize them?
• What are our key performance indicators , and how will we track progress?
• Are there potential risks , and how will we mitigate them?
• What resources will we need, and how do we allocate them?

Answering these questions will help you test the validity of your strategy and identify any potential gaps or risks that need to be addressed. In this way, you'll build a solid foundation for your annual plan and increase the chances of its successful execution.

3. Build your annual plan

Next, you’ll need to turn your strategy into a detailed roadmap that outlines the steps you’ll take to achieve your annual strategic objectives and goals. 

It’s like taking a map from a broad view of the journey to a more detailed look that zooms in on the roads and landmarks you’ll need to follow to reach your destination.

📝Your annual plan should include the following:

• 🔎 Focus areas: The specific areas of the company or its operations that need improvement.
• 📌Goals and objectives: Specific outcomes the company wants to achieve in its yearly plan. 
• 📈Measures: Deliverables and KPIs to track progress toward your company’s goals and objectives.
• 📤Actions: Specific actions or projects to achieve goals and objectives.
• 😎Owners: Individuals or teams responsible for implementing the actions.
• 📆Due dates: Specific deadlines and milestones throughout the year.
• 💰Budget: Allocating the resources to achieve goals and objectives.

👉Here’s how Cascade can help you:  

Cascade’s strategic planning feature gives your annual planning process a standardized and structured approach that includes all the key elements for success. It helps you set high-level annual goals, break them down into smaller initiatives, and assign owners to drive accountability.

4. Create tight alignment with your teams

If the leadership team’s job is to set high-level company priorities to frame key strategic initiatives, then it’s up to specific business functions or teams to chart out the path to reach those strategic goals .

The first step in ensuring strategic alignment is to clearly communicate the plan to all employees. This can be done through regular meetings, company-wide presentations, and other forms of communication, such as a central location for your annual plan that is easily accessible to your stakeholders.

The key is to make sure that everyone understands the goals and objectives of the plan and how their work fits into the bigger picture.

With Cascade , you can link your annual strategic plan to individual departmental or team plans in a single source of truth. As a result, it's easier to ensure that everyone in the organization is aligned with the goals and objectives and monitor the progress being made toward those goals.

An example of the Cascade alignment view is where you can see how each plan aligns with the company's annual plan and drill down to evaluate performance.

5. Monitor progress and adjust your plan

Gone are the days of static, set-in-stone strategic plans! It's time to embrace flexibility and be willing to make changes as needed. Your annual plan is a flexible, dynamic roadmap that should be adjusted as circumstances change or new information becomes available. The key is to stay focused on your goals and objectives, and be ready to pivot when needed .

Here are some steps that you can take to monitor the annual plan and adapt as needed:

• Set up a system for tracking progress: This can be done using a variety of tools, including spreadsheets, strategy reports , strategic planning software , or status reports . 
• Establish regular review meetings: These meetings can be weekly, monthly, or quarterly, depending on the needs of your organization. The key is to make sure that progress is regularly reviewed and that any issues are identified and addressed in a timely manner.
• Monitor key metrics: Track the most important KPIs that will help you quickly catch underperforming areas and evaluate the success of your annual plan and business strategies. 

If you want to be a savvy business leader, you need to always be monitoring progress, the business environment, and adjusting your plans accordingly. So, let's ditch the rigidity and embrace the flexibility of modern strategic planning and strategy execution! 

With Cascade’s powerful data visualization, you can connect multiple data sources from spreadsheets, project management tools, or business intelligence tools in a single place. You'll be able to uncover powerful insights and deliver accurate reports to help stakeholders make better decisions.

Plus, Cascade's drill-down capabilities allow you to easily explore and interact with your data to gain deeper insights in real time.

Ready for some serious annual planning made easy-peasy? We've got just the thing for you—our annual planning template ! This bad boy is like your own personal planning sidekick, packed with all the goodies you need to align your teams, monitor performance, and rock this year.

Think of it as a one-stop shop for all your annual planning needs. It’s pre-filled with examples that can guide you through the planning process, or you can customize it with your own information.

It’s a great alternative if you want to get out of messy and ineffective spreadsheets. Plus, it's got a super simple layout, so you won't be bogged down by a bunch of unnecessary features. This template can help, regardless of whether you work at a startup or an enterprise-sized company. And no matter the industry you’re in. 

Don't believe us? Give it a try! We guarantee it'll make your annual planning process a whole lot smoother and its execution a whole lot faster. So what are you waiting for? 

Sign up for a free forever plan with Cascade, add the annual planning template to your profile, and level up your game. It’s that simple. 

👉 Click here to get instant access to your annual planning template.

7 Mistakes To Avoid When Conducting Annual Strategic Planning

Alright, before you dive deep into your yearly planning session, let's talk about the elephant in the room: planning and execution mistakes . In this section, we're diving into some of the most common blunders made during the annual planning process, so you can dodge them like a boss. 

• Lack of stakeholder engagement: Failing to involve critical stakeholders in the planning process can lead to a siloed plan that doesn’t align with the organization's capacities, needs, and priorities. 
• Unrealistic goals: Be sure your planning is grounded in your situation's realities and consider your organization's resources, skills, and timelines. This is why it’s crucial that you consult with various stakeholders when planning and executing your strategy. If you need a goal-setting framework, you can check OKRs (Objectives and Key Results). Or take a look at these 5 best strategic planning models to help you set SMART goals. 
• Lack of flexibility: View your plan as a flexible roadmap, not a rigid set of rules, and be prepared to adapt as the business environment changes. The “perfect plan” doesn’t exist. As 76% of corporate strategy leaders report significant pivots in strategic plans happening more frequently, you need to be ready to expect the unexpected. 
• Lack of resources: An annual plan that doesn’t consider your team member’s knowledge and skill sets won't result in tangible outcomes. Additionally, ensure that your business has the necessary resources and that your annual plan won’t cause a cash flow crunch.
• Inadequate communication: Clear and transparent communication is crucial for success, so communicate plans to all stakeholders and ensure they understand the goals and how they fit into the organization's overall strategy.
• Lack of follow-through: Nobody wins if your teams aren’t hitting goals, and your strategy is just a document collecting dust. According to Cascade’s Strategy Report , less than 20% of team members review progress weekly. Set up regular progress reviews and take corrective actions as needed. Ignore this pitfall, and you’ll set your strategy up for failure.
• Misalignment between business strategy and team goals: Strategy execution is a team sport, and everyone needs to be on the same page. Share annual business goals with your team leaders and their team members. Let them set their team goals independently, give them feedback, and ensure buy-in early on.

Ready to tackle your annual planning with confidence? 

Remember, the key to success is having a clear plan in a single source of truth, organization-wide alignment, and being flexible enough to adapt when necessary.

And as a final reminder, don't forget to check out our annual planning template! It's the perfect tool to help you structure your plan, get your teams aligned with your strategic priorities, and keep track of your progress so you can adapt quickly if needed. 

So don't miss out, book a demo with one of our strategy experts or sign up today for free , and let's get started!

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How to create a successful annual business plan

Here is what you need to know to create an effective and comprehensive annual plan for your department or company:

What is the purpose of annual planning?

An annual plan acts as a roadmap for your company. Annual planning allows you to go into a new fiscal or calendar year with specific and measurable goals set, budgets finalized, and a plan for how to measure progress on and achieve your company’s organizational and financial goals. Through this process, you develop the vision of where you hope that your company will be at the end of the year and the map of how you will get there.

You can also use annual planning to set goals and plans for individual departments or teams within an organization. Create marketing plans, human resource plans, and more to keep each segment of your business on track, reset your goals, and get your teams aligned towards common goals and initiatives. Since trends, consumer habits, and other factors change frequently, it’s good to create a fresh one-year plan each year.

Annual plans complement strategic planning while providing more short-term (one year) goals that are often tied to financial goals as well as the annual budget. Strategic plans often have more overarching goals that work to advance the company’s mission over three years or longer. Your annual plan will likely include goals that play into these longer-term goals in your company’s strategic plan.

Evaluating existing and prior year goals

Start your process by evaluating your current starting point. Take time to look back at last year’s annual plan and evaluate whether you achieved your set goals or fell short in certain areas. Attempt to determine why you fell short on specific goals and what steps you could take to prevent a repeat of that issue. This will help you set realistic goals for the new year.

This is also a great time to review your company’s:

Mission statement. This is a statement that describes the purpose of your organization. What does your business do and what does it hope to accomplish?

Core values. These are the principles, beliefs, and values that your organization’s culture is built on. These values shape how you do business, and as such, should shape your annual plan.

Strategic plan. Your strategic plan should detail your business plan and long-term goals while taking market conditions into consideration. Your annual plan should complement your overall strategic plan.

Financial reports. Review the prior year’s budget reconciliation, cash flow statements, and year-end reporting. If you have access to budgets or financial forecasts for the upcoming year, review them now. If not, they’ll need to be created later in the annual planning process.

Keep all of these documents handy, as you may need to reference them as you move through the annual planning process.

Create an updated SWOT analysis

It’s also time to update or create a SWOT Analysis chart for your company. A SWOT analysis is typically depicted as a four-quadrant square with the following quadrants:

Strengths. List out the things that your company already does well and your internal strengths. Perhaps you have a large Instagram following with a strong network of influencers promoting your product. Maybe you have unique branding, patents, or technology that set you apart from competitors. This section is your highlight reel from prior years and can also include strengths like new products or developments being released in the new year.

Weaknesses. Now it’s time to consider what can be improved. List out your company’s internal areas of weakness. A good way to identify weaknesses is to look at customer feedback. Do customers like your product but complain about the processing and delivery times? A weakness can also be staffing-related such as high turnover or taking too long to fill open positions. A common marketing weakness may be lack of media mentions or ranking low in Google search results for your product or business type.

Opportunities. These are external opportunities that you can take advantage of in the coming year. Are there new trends or technologies that could boost the success of your business? Is it time to start marketing your products to Gen Z? Are there changes in government regulations or laws going into effect in 2022 that could have a positive impact on your business?

Threats. Explore potential external threats to your company’s growth and success in the coming year. Maybe the current supply chain problems mean that you will have manufacturing or delivery delays in 2022. There could also be legal changes that negatively impact your business. Threats could also come in the form of major competitors or market saturation. Knowing what may threaten your success will help you build a plan to overcome these challenges, so be thorough with your market analysis.

After creating a company-wide SWOT analysis, consider breaking things down even further and creating a SWOT analysis on specific aspects or segments of your business.

For example, a marketing SWOT chart can help you identify what you need to adjust in your marketing strategy for the new year. Many businesses, especially small businesses, may have strong Facebook and Instagram accounts but weaknesses in the area of SEO. Reaching new audiences and market segments through TikTok may be an opportunity if your business has not jumped onto the platform yet. A new year is a great time to do a SWOT and update your ideal customer or target demographics to evaluate opportunities for expansion.

Goal setting with SMART goals

It’s a good idea to start off the new year by setting goals for your employees, departments, and the company overall. This creates trackable metrics to measure your company’s success at each level throughout the year. The best way to create goals is to use the SMART goal system.

Specific. Aim to make your goals specific and to identify who will be involved in the goal. A general goal would be to increase brand awareness. Specific goals would be growing your LinkedIn following to 10,000, obtaining 10 media mentions, or ranking one the first page of Google results for a specific target keyword. Within each of those specific goals you could identify who is responsible for them; a social media manager, PR or media relations team member, an SEO consultant, or in a small business, it may just be a digital marketing manager. Regardless, it’s helpful to define who is involved and who will oversee progress.

Measurable. Define how you will measure the success of each goal. What metric will you use to track progress towards the goal?

Attainable. Your goals should be realistic. They can be somewhat ambitious, but avoid including stretch goals that are unlikely to be achieved within the year with your anticipated staffing levels, budget, and level of consumer awareness. Of course, start-ups would love to score a major investor or have their company go viral and generate a huge amount of buzz with consumers, but unless you have reason to believe either of those is on the horizon, leave out goals that depend on unrealistic or unpredictable events. Also, leave goals that will take several years for your strategic plan.

Relevant. The goals that you set for this year should be relevant to your company’s vision, mission, and long-term objectives. This is why it’s helpful to start the process by looking at your mission statement, vision, and strategic plan.

Time-bound. All goals should have a clearly defined time frame including a specific deadline date. For annual planning, the timeframe may be one year, or you can break your goals down into monthly or quarterly goals and adjust the deadlines as such.

You’ll likely end up with a decently long list of goals for your company. As mentioned in the Specific criteria, breaking down your goals and defining who is responsible for them is important. Try to create goals that span the major business functions of your company such as product, operations, marketing, HR, and leadership . Set company-wide goals and then break them down by teams and later by individual contributors to ensure that everyone knows what goals they need to accomplish in order to help the business meet its overall yearly goals.

Budgeting and financial considerations

An important aspect of annual planning is financial planning. A good business plan should take financial constraints, budgets, and financial goals into consideration and plan accordingly. If you are a start-up and plan to go through a round of fundraising or have other major changes such as going public with an IPO, include those in your annual planning.

Your annual plan should include financial projections for the year. These projections will help you plan for financing needs, changes in cash flow, and evaluate the best timing for new projects or hiring. You’ll want to create sales forecasts to project your expected income. It’s also wise to forecast your anticipated expenses for things like labor, materials. supplies, and overhead.

You’ll also want to verify that you will be able to allocate the funds needed to accomplish the SMART goals that you created earlier. At this point, you may need to revise some of your goals to ensure that they are achievable within your financial constraints. Those that require a larger budget may need to be scaled down or saved for next year.

Contingency planning

Hopefully everything will go as planned, but it’s always good to have a contingency plan in place in case something goes awry. After all, we’ve all seen how unexpected challenges can derail business operations over the past two years.

Plan for potential emergencies or alternate scenarios. Does your annual business plan rely on covid conditions improving in 2022? Create a contingency plan in case there are more hiccups than expected during reopening or the return to the office.

Consider how your business could best handle supply chain issues, unexpected cash flow problems, and major IT or security concerns. If your headquarters is in an area prone to natural disasters such as wildfires or hurricanes, you should always have a plan in place for the safety of your staff, files, as well as assets that would be difficult to replace.

Putting it all together

There are a number of annual business plan templates available online that you can use to craft your final report. Larger companies often use specialized software for their annual business plan. If you plan to use the goals created during the annual planning process for performance management , a software solution may be best so that department leads and individual employees can track their goals throughout the year.

The report should open with an executive summary, although this is actually the last piece that you’ll typically want to write. The executive summary should act as an introduction to and a summary of the full report. Tailor it to your audience depending on whether the plan will be shared with employees, investors, or others.

A description of the product or services including new products, the team, and the company at present may also be included.

Then comes the meat of the report where you explain the goals you’ve created and your plan for achieving and measuring them. Your full report may be separated into marketing planning, financial planning, HR planning for organizational improvement, and other relevant sub-sections. This is where the zoomed-in SWOT analyses and department-level SMART goals will come in handy.

The report should leave the reader with a clear picture of what you will achieve and how you will do it.

WHAT TO READ NEXT

Annual Business Planning: A Step-by-Step Guide

As the year winds down, it’s a pivotal time for businesses to reflect, analyze, and plan for the year ahead. End-of-year annual business planning is more than a mundane task—it’s a stepping stone for future success. 

It’s about setting clear objectives, aligning your team, and ensuring your resources are well-allocated to meet the upcoming challenges and opportunities. Through a thoughtful planning process, you can set a solid foundation for growth, adaptability, and continued success. 

Read on as we delve into the essential steps and considerations to make your annual business planning both effective and strategic.

What Is Annual Planning? 

At its core, annual planning is like crafting a roadmap for the journey ahead—drawing from the experiences of the past. 

So, what should this roadmap include?

• Destination Points: The goals you envision your team reaching.
• The Route: The overarching strategy that guides the way to those goals.
• Travel Itinerary: Specific tactics or steps your team will undertake.
• Signposts: Essential milestones that mark your progress and keep you on track.

With this blueprint, the path to success becomes clearer, ensuring everyone knows the direction and the stops along the way.

When Should You Start Annual Planning?

There’s wisdom in the adage: “The early bird catches the worm.” Being that early bird in your annual planning process can set you miles ahead as you dive into a fresh fiscal year. A head start in Q4, as opposed to a frantic rush post-holidays, can be the game-changer. It’s akin to prepping for a marathon – would you rather start training months in advance or cram all your sessions into the final week?

Starting earlier boasts twofold advantages:

• By stepping ahead of the curve, you sidestep the typical year-end frenzy, replacing last-minute scrambles with calculated strategy.
• An efficient early planning session involving your leadership allows other teams to continue their momentum on critical Q4 projects without distraction.

The Power of the Annual Plan: Why Teams Need It

Early annual planning is essential for setting a clear path for your business. Having an annual plan helps in the following ways:

• Alignment & Cohesion: A shared understanding of the broader vision and individual roles fosters unity, collaboration, and collective drive towards success.
• Anticipate Challenges: By planning ahead, teams can identify potential obstacles and develop proactive solutions, rather than reacting hastily in the moment.
• Milestone Tracking: With set benchmarks in the annual plan, teams have a clear roadmap to track progress, celebrate achievements, and stay motivated.

In essence, an annual plan isn’t just a document; it’s a commitment to vision, strategy, and teamwork.

5 Steps for Annual Business Planning

1. reflect on the previous year’s performance.

Evaluate how the past year measured up to the targets set. Analyze whether goals were met, and if not, understand why. If goals were easily achieved, consider raising the bar for the upcoming year. If they weren’t met, assess whether the goals were too ambitious or if the strategy needs to be adjusted.

2. Identify the goals you want to achieve in the upcoming year

Your annual plan should align with your broader strategic LRP (long range plan) vision for the next three to five years. Identify key focus areas for the upcoming year and turn them into actionable objectives. Use methods like OKR, KPIs, or SMART goals to clearly define these objectives.

3. Create an action plan to achieve goals

With the goals set, outline the steps necessary to achieve them. This action plan should detail tasks, deadlines, and responsibilities. Assign roles and ensure each team member understands the importance of their tasks within the bigger picture.

4. Communicate the annual plan to all team members

Share the annual plan with all team members, ensuring they understand and are aligned with the vision for the year. It’s not just about sharing information, but inspiring the team to work together towards the common goals.

5. Execute your strategy, monitor metrics, and adjust as needed

Execute the strategy, keep track of key metrics, and be ready to make adjustments as needed. Business conditions change, and being able to adapt the plan while keeping on track towards the goals is crucial for success.

What to include in an Annual Plan?

A good annual plan begins with setting clear, achievable objectives that are in alignment with the long-term vision of the business. The plan should then break down these objectives into actionable tasks with assigned responsibilities, like setting quarterly sales targets for each team. 

Clear, Measurable Goals

Defining specific, quantifiable objectives is crucial. For instance, instead of vaguely aiming to “increase sales,” set a clear target like “15% growth in sales, measured by TCV, compared to the previous year.”

Actionable Strategies

Detailing the path to achieve these goals is the next step. For achieving sales growth, strategies such as “upsell 20% of the North American customer base to upgrade 1-2 subscription levels” or “break into two new regional markets to expand the hardware product line” can be laid down.

Detailed Timeline

Having a definitive timeline with deadlines and checkpoints ensures timely progress. For example, set milestones like “market research by end of January; prototype testing by March; official launch in June.”

Allocation of Resources

Allocating necessary human, financial, and technological resources for each task is vital. An example could be “dedicating $50,000 from the marketing budget for the Q2 product launch, with the task assigned to the product marketing team.”

Risk Assessment

Identifying potential challenges and formulating contingency plans is wise. This can be assessed by looking at historical data, market projections, and regulatory or legal documentation.

Success Metrics

Determining the criteria for measuring the success of initiatives is crucial. For new product launches, monitoring metrics like monthly sales revenue, units sold, customer reviews, and return rates can provide valuable insights.

Stakeholder Communication

Deciding on the mode and frequency of updates to stakeholders keeps everyone informed and engaged. Standardizing the format of reporting and communications can simplify stakeholder reviews and streamline decision making.

Key Takeaways 

Reflecting on the past year and planning for the future is the only way to build on the success of the past. Your business success is largely driven by the efforts of annual planning, collaboration, and thoughtful strategy.

So, as you step into the planning phase, consider partnering with a digital agency to translate your business objectives into a well-structured, actionable, and successful annual plan. Your roadmap to success could be one consultation away! Contact us today !

Updated: Nov 02, 2023

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How to Write a Five-Year Business Plan

Noah Parsons

15 min. read

Updated October 27, 2023

Learn why the traditional way of writing a five-year business plan is often a waste of time and how to use a one-page plan instead for smarter, easier strategic planning to establish your long-term vision. 

In business, it can sometimes seem hard enough to predict what’s going to happen next month, let alone three or even five years from now. But, that doesn’t mean that you shouldn’t plan for the long term. After all, your vision for the future is what gets you out of bed in the morning and motivates your team. It’s those aspirations that drive you to keep innovating and figuring out how to grow.

• What is a long-term plan?

A long-term or long-range business plan looks beyond the traditional 3-year planning window, focusing on what a business might look like 5 or even 10 years from now. A traditional 5-year business plan includes financial projections, business strategy, and roadmaps that stretch far into the future.

I’ll be honest with you, though—for most businesses, long-range business plans that stretch 5 and 10 years into the future are a waste of time. Anyone who’s seriously asking you for one doesn’t know what they’re doing and is wasting your time. Sorry if that offends some people, but it’s true.

However, there is still real value in looking at the long term. Just don’t invest the time in creating a lengthy version of your business plan with overly detailed metrics and milestones for the next five-plus years. No one knows the future and, more than likely, anything you write down now could be obsolete in the next year, next month, or even next week. 

That’s where long-term strategic planning comes in. A long-term business plan like this is different from a traditional business plan in that it’s lighter on the details and more focused on your strategic direction. It has less focus on financial forecasting and a greater focus on the big picture. 

Think of your long-term strategic plan as your aspirational vision for your business. It defines the ideal direction you’re aiming for but it’s not influencing your day-to-day or, potentially, even your monthly decision making. 

• Are long-term business plans a waste of time?

No one knows the future. We’re all just taking the information that we have available today and making our best guesses about the future. Sometimes trends in a market are pretty clear and your guesses will be well-founded. Other times, you’re trying to look around a corner and hoping that your intuition about what comes next is correct.

Now, I’m not saying that thinking about the future is a waste of time. Entrepreneurs are always thinking about the future. They have to have some degree of faith and certainty about what customers are going to want in the future. Successful entrepreneurs do actually predict the future — they know what customers are going to want and when they’re going to want it.

Entrepreneurship is unpredictable 

Successful entrepreneurs are also often wrong. They make mistakes just like the rest of us. The difference between successful entrepreneurs and everyone else is that they don’t let mistakes slow them down. They learn from mistakes, adjust and try again. And again. And again. It’s not about being right all the time; it’s about having the perseverance to keep trying until you get it right. For example, James Dyson, inventor of the iconic vacuum cleaner, tried out 5,126 prototypes of his invention before he found a design that worked.

So, if thinking about the future isn’t a waste of time, why are 5-year business plans a waste of time? They’re a waste of time because they typically follow the same format as a traditional business plan, where you are asked to project sales, expenses, and cash flow 5 and 10 years into the future. 

Let’s be real. Sales and expense projections that far into the future are just wild guesses, especially for startups and new businesses. They’re guaranteed to be wrong and can’t be used for anything. You can’t (and shouldn’t) make decisions based on these guesses. They’re just fantasy. You hope you achieve massive year-over-year growth in sales, but there’s no guarantee that’s going to happen. And, you shouldn’t make significant spending decisions today based on the hope of massive sales 10 years from now.

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• Why write a long-term business plan?

So, what is the purpose of outlining a long-term plan? Here are a few key reasons why it’s still valuable to consider the future of your business without getting bogged down by the details.

Showcase your vision for investors

First, and especially important if you are raising money from investors, is your vision. Investors will want to know not only where you plan on being in a year, but where the business will be in five years. Do you anticipate launching new products or services? Will you expand internationally? Or will you find new markets to grow into? 

Set long-term goals for your business

Second, you’ll want to establish goals for yourself and your team. What kinds of high-level sales targets do you hope to achieve? How big is your company going to get overtime? These goals can be used to motivate your team and even help in the hiring process as you get up and running.

That said, you don’t want to overinvest in fleshing out all the details of a long-range plan. You don’t need to figure out exactly how your expansion will work years from now or exactly how much you’ll spend on office supplies five years from now. That’s really just a waste of time.

Instead, for long-range planning, think in broad terms. A good planning process means that you’re constantly revising and refining your business plan. You’ll add more specifics as you go, creating a detailed plan for the next 6-12 months and a broader, vague plan for the long term.

You have a long development time

Businesses with extremely long research and development timelines do make spending decisions now based on the hope of results years from now. For example, the pharmaceutical industry and medical device industry have to make these bets all the time. The R&D required to take a concept from idea to proven product with regulatory approval can take years for these industries, so long-range planning in these cases is a must. A handful of other industries also have similar development timelines, but these are the exceptions, not the rule.

Your business is well-established and predictable 

Long-term, detailed planning can make more sense for businesses that are extremely well established and have long histories of consistent sales and expenses with predictable growth. But, even for those businesses, predictability means quite the opposite of stability. The chances that you’ll be disrupted in the marketplace by a new company, or the changing needs and desires of your customers, is extremely high. So, most likely, those long-range predictions of sales and profits are pretty useless.

• What a 5-year plan should look like

With the exception of R&D-heavy businesses, most 5-year business plans should be more like vision statements than traditional business plans. They should explain your vision for the future, but skip the details of detailed sales projections and expense budgets. 

Your vision for your business should explain the types of products and services that you hope to offer in the future and the types of customers that you hope to serve. Your plan should outline who you plan to serve now and how you plan to expand if you are successful.

This kind of future vision creates a strategic roadmap. It’s not a fully detailed plan with sales forecasts and expense budgets, but a plan for getting started and then growing over time to reach your final destination.

For example, here’s a short-form version of what a long-term plan for Nike might have looked like if one had been written in the 1960s:

Nike will start by developing high-end track shoes for elite athletes. We’ll start with a focus on the North West of the US, but expand nationally as we develop brand recognition among track and field athletes. We will use sponsored athletes to spread the word about the quality and performance of our shoes. Once we have success in the track & field market segment, we believe that we will be able to successfully expand both beyond the US market and also branch out into other sports, with an initial focus on basketball.

Leadership and brand awareness in a sport such as basketball will enable us to cross over from the athlete market into the consumer market. This will lead to significant business growth in the consumer segment and allow for expansion into additional sports, fashion, and casual markets in addition to building a strong apparel brand.

Interestingly enough, Nike (to my knowledge) never wrote out a long-range business plan. They developed their plans as they grew, building the proverbial airplane as it took off.

But, if you have this kind of vision for your business, it’s useful to articulate it. Your employees will want to know what your vision is and your investors will want to know as well. They want to know that you, as an entrepreneur, are looking beyond tomorrow and into the future months and years ahead.

• How to write a five-year business plan

Writing out your long-term vision for your business is a useful exercise. It can bring a sense of stability and solidify key performance indicators and broad milestones that drive your business. 

Developing a long-range business plan is really just an extension of your regular business planning process. A typical business plan covers the next one to three years, documenting your target market, marketing strategy, and product or service offerings for that time period. 

A five-year plan expands off of that initial strategy and discusses what your business might do in the years to come. However, as I’ve mentioned before, creating a fully detailed five-year business plan will be a waste of time. 

Here’s a quick guide to writing a business plan that looks further into the future without wasting your time:

1. Develop your one-page plan

As with all business planning, we recommend that you start with a one-page business plan. It provides a snapshot of what you’re hoping to achieve in the immediate term by outlining your core business strategy, target market, and business model.

A one-page plan is the foundation of all other planning because it’s the document that you’ll keep the most current. It’s also the easiest to update and share with business partners. You will typically highlight up to three years of revenue and profit goals as well as milestones that you hope to achieve in the near term.

Check out our guide to building your one-page plan and download a free template to get started.

2. Determine if you need a traditional business plan

Unlike a one-page business plan, a traditional business plan is more detailed and is typically written in long-form prose. A traditional business plan is usually 10-20 pages long and contains details about your product or service, summaries of the market research that you’ve conducted, and details about your competition. Read our complete guide to writing a business plan .

Companies that write traditional business plans typically have a “business plan event” where a complete business plan is required. Business plan events are usually part of the fundraising process. During fundraising, lenders and investors may ask to see a detailed plan and it’s important to be ready if that request comes up. 

But there are other good reasons to write a detailed business plan. A detailed plan forces you to think through the details of your business and how, exactly, you’re going to build your business. Detailed plans encourage you to think through your business strategy, your target market, and your competition carefully. A good business plan ensures that your strategy is complete and fleshed out, not just a collection of vague ideas.

A traditional business plan is also a good foundation for a long-term business plan and I recommend that you expand your lean business plan into a complete business plan if you intend to create plans for more than three years into the future.

3. Develop long-term goals and growth targets

As you work on your business plan, you’ll need to think about where you want to be in 5+ years. A good exercise is to envision what your business will look like. How many employees will you have? How many locations will you serve? Will you introduce new products and services? 

When you’ve envisioned where you want your business to be, it’s time to turn that vision into a set of goals that you’ll document in your business plan. Each section of your business plan will be expanded to highlight where you want to be in the future. For example, in your target market section, you will start by describing your initial target market. Then you’ll proceed to describe the markets that you hope to reach in 3-5 years.

To accompany your long-term goals, you’ll also need to establish revenue targets that you think you’ll need to meet to achieve your goals. It’s important to also think about the expenses you’re going to incur in order to grow your business. 

For long-range planning, I recommend thinking about your expenses in broad buckets such as “marketing” and “product development” without getting bogged down in too much detail. Think about what percentage of your sales you’ll spend on each of these broad buckets. For example, marketing spending might be 20% of sales. 

4. Develop a 3-5 year strategic plan

Your goals and growth targets are “what” you want to achieve. Your strategy is “how” you’re going to achieve it.

Use your business plan to document your strategy for growth. You might be expanding your product offering, expanding your market, or some combination of the two. You’ll need to think about exactly how this process will happen over the next 3-5 years. 

A good way to document your strategy is to use milestones. These are interim goals that you’ll set to mark your progress along the way to your larger goal. For example, you may have a goal to expand your business nationally from your initial regional presence. You probably won’t expand across the country all at once, though. Most likely, you’ll expand into certain regions one at a time and grow to have a national presence over time. Your strategy will be the order of the regions that you plan on expanding into and why you pick certain regions over others.

Your 3-5 year strategy may also include what’s called an “exit strategy”. This part of a business plan is often required if you’re raising money from investors. They’ll want to know how they’ll eventually get their money back. An “exit” can be the sale of your business or potentially going public. A typical exit strategy will identify potential acquirers for your business and will show that you’ve thought about how your business might be an attractive purchase.

5. Tie your long-term plan to your one-page plan

As your business grows, you can use your long-term business plan as your north star. Your guide for where you want to end up. Use those goals to steer your business in the right direction, making small course corrections as you need to. 

You’ll reflect those smaller course corrections in your one-page plan. Because it is a simple document and looks at the shorter term, it’s easier to update. The best way to do this is to set aside a small amount of time to review your plan once a month. You’ll review your financial forecast, your milestones, and your overall strategy. If things need to change, you can make those adjustments. Nothing ever goes exactly to plan, so it’s OK to make corrections as you go.

You may find that your long-term plan may also need corrections as you grow your business. You may learn things about your market that change your initial assumptions and impacts your long-range plan. This is perfectly normal. Once a quarter or so, zoom out and review your long-range plan. If you need to make corrections to your strategy and goals, that’s fine. Just keep your plan alive so that it gives you the guidance that you need over time. 

• Vision setting is the purpose of long-term planning

Part of what makes entrepreneurs special is that they have a vision. They have dreams for where they want their business to go. A 5-year business plan should be about documenting that vision for the future and how your business will capitalize on that vision.

So, if someone asks you for your 5-year business plan. Don’t scramble to put together a sales forecast and budget for 5 years from now. Your best guess today will be obsolete tomorrow. Instead, focus on your vision and communicate that. 

Explain where you think your business is going and what you think the market is going to be like 5 years from now. Explain what you think customers are going to want and where trends are headed and how you’re going to be there to sell the solution to the problems that exist in 5 and 10 years. Just skip the invented forecasts and fantasy budgets.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

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Annual Planning

A strong annual plan builds on the company’s broader strategic vision and core values while still providing specific goals, metrics, and budgets to guide managers and employees. If it’s doing its job, the annual business plan is also flexible enough to adapt to an unpredictable and often volatile market.

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What is annual planning?

An annual business plan is a road map for a company and its employees. It contains milestones that carry the plan forward through a series of smaller goals that lead to a broader vision of where the business aims to be by the end of the year.

When a new year arrives, many people make plans and resolutions for the coming 12 months. They look back at the previous year and consider what worked for them and what they want to improve. Then they plan what goals they want to achieve, from getting out of debt to losing weight to learning a new language. Similarly, a company or organization will use an annual business plan to tighten its belt, improve performance, and reach specific goals over the coming year.

Whether using an annual business plan template or working from scratch, a company will review the expectations and results from the previous year in order to create an annual plan that gives everyone in the organization a sense of where they’re headed and how they will get there.

Why annual planning is important.

An annual business plan empowers workers to set specific business goals based on the company’s overarching strategy, and it also holds teams accountable for achieving stated goals.

The annual plan connects directly to where a company wants to be in 3 to 5 years and defines what’s critical to achieve over the next year to progress toward longer-term targets.

A well-formulated annual plan also keeps the workforce united and focused, energizing them to be more productive.

Additional benefits of an annual business plan include:

• Providing a stronger connection to the strategic plan
• Putting the mission of the organization into daily practice
• Providing workers with a clear sense of direction in their departments or roles

What’s the difference between an annual plan and a strategic plan?

In the strategic planning process , an organization describes or affirms its mission, deciding what it wants to achieve over the next few years (vision) and setting strategic priorities to help make that vision a reality.

The strategic plan works hand in hand with the annual business plan. The former provides an overarching vision of what the company wants to achieve, and the annual plan provides the nuts and bolts of the necessary work to be done over the coming year.

So, the annual business plan depends on the strategy for its priorities, and the strategy depends on the annual plan to execute its ideas about the organization’s vision, mission, purpose, and goals. Logistics, projects, allocation of resources, and timing are covered in the annual plan.

Preparing to create an annual plan.

Before you can look ahead, you need to first look back, take what you’ve learned, and recommit yourself to your company’s values and priorities. Thus, reviewing your old plan and assessing its results against expectations is an important first step.

You should also review your company’s:

• Mission statement: This is a guiding declaration that describes what your company does and differentiates you from your competition.
• Vision statement : This is an aspirational statement about what your company wants to become—an important factor in setting the annual plan’s priorities.
• Core values: These are the principles, beliefs, and philosophies that shape your company’s culture and support your vision for the future.
• Financial information, including budgeting: This is important because annual planning is connected to the budgetary approval process for the next fiscal year, including anticipated revenue, expenses, and growth predictions.
• Key problems and issues: By understanding what went wrong the previous year and the issues it faced, a company can offer remedies in its annual plan to improve future outcomes.

What is included in an annual plan?

There are many annual business plan templates you can use to make your plan. Generally, they contain these elements:

Stated goals (SMART)

Your yearly plan should include both SMART and stretch goals.

SMART (Specific, Measurable, Attainable, Relevant, Time-Bound) goals are an enduring staple of the business world, helping to clarify your ideas, focus your efforts, ensure your time and resources are used productively, and increase your chances of success. Stretch goals, as the name suggests, require above-and-beyond effort and innovation to pull off, with the promise of a greater payoff. Include a mixture of both in your annual plan.

Budget and financials

An annual plan also includes projections for the coming 12 months, forecasting income and outlays. Your projections will help you plan for cash flow dips, pinpoint financing needs, and decide the best timing for projects.

Part of this involves developing monthly financial projections by recording expected income based on sales forecasts and anticipated expenses for labor, supplies, overhead, and so on. It’s wise to prepare a projected income (profit and loss) statement and a balance sheet projection.

You can also use the projections to determine financing needs, if any. Well-prepared projections will make it easier to qualify for a loan.

Timelines and checkpoints

To reach where you want your business to be in a year, take your larger goals and split them up into smaller goals set on specific timelines. As you set your deadlines, include metrics that will indicate how successful you’ve been in achieving your goals.

Clearly outlined expectations and responsibilities

An annual business plan works best if it’s aspirational but achievable, with practical goals that are spelled out in clear language, indicating which individuals, teams, or departments are responsible for which parts of the plan. Given that almost 50% of employees in the United States don’t know what is expected of them at work, a little bit of clarity can go a long way.

Vision for what the business looks like at the end of the year

As much as annual business plans are about the practical implementation of a company’s strategy, it’s also important to keep the organization’s aspirational future vision in mind. Having a clear vision of what successful completion of your annual planning goals looks like increases your chances of success.

Contingency plans

What happens if your company’s cash flow gets into trouble? It’s a good idea to set up emergency financial reservoirs before they’re necessary. Maintaining a cash reserve or keeping room in a line of credit are both good contingency measures. Remember to compare your actual financial results to your projections throughout the year, so you can spot financial problems before they spiral out of control.

Creating an annual plan is easier when you use the right tools. These can include an annual business plan template that organizes planning efforts and a wide variety of software solutions for writing business and strategy plans.

As you execute your annual plan, it’s also a good idea to rely on a work management platform with strategic planning tools that allow you to collaborate productively, create content, and manage complex processes. Using features like Workfront's Scenario Planner , you can simplify the annual planning process, adapt to market shifts with continuous planning, compare scenarios for risk and effectiveness, and stay ahead of the competition.

Armed with the right tools, plans, and processes, you can create a well-conceived and executed annual business plan that ensures the year ahead lives up to your expectations.

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Annual Planning: Why Is It So Important?

On a personal level, planning is an essential aspect of everyday life. And when it comes to companies, whether small or large, planning is equally essential. Annual planning is one of the most important activities that companies do every year because it provides an opportunity to set the overall direction of a company by discussing goals, metrics, budget, and performance.  

What Is Annual Planning?

Annual planning can be defined as the process of defining a business roadmap for your company and your employees. It can also be seen as an organization's financial plan for the year, and it is comprised of a series of milestones that help to carry the plan forward through several tasks that lead to a broader vision of where the company aims to be by the end of the year. 

Companies must hold planning sessions to review last year’s performance, as well as specific goals and achievements. These sessions will help to analyze expectations and results from the previous year in order to create an annual plan that gives everyone in the organization a sense of where they’re headed, and where they want to be twelve months from now. 

Is Annual Planning the Same as Strategic Planning?

Strategic planning is about establishing goals to sustain the company’s vision. Is about creating a strategy where the end product is a long-term plan that includes identifying goals, as well as mapping out how exactly those goals will be met. The process of strategic planning involves choosing a methodology, assessing resources, and receiving feedback from both external and internal stakeholders. A strategic plan can also be implemented during the course of years, and not necessarily within one business year. 

To put it simply, the strategic plan will identify the framework for a company to advance on its mission. The annual plan can include goals directly related to the strategic plan but it is largely connected to the budgetary approval process for the next business year, and as such, annual planning is usually conducted by leadership or directors. 

Why Is Annual Planning Important?

A well-formulated annual plan is an opportunity to set the overall direction for your company. It can also help to empower the team by providing a sense of direction. Let’s take a look at the most relevant benefits of annual planning:

• Annual planning generates efficiency because it circles around performance.
• It helps to define what is critical to achieving over the year.
• It delivers clear leadership to employees and it helps to keep the workforce united.
• Employees gain a clear sense of direction in their departments and roles. 
• An annual plan can rally an entire organization around goals. It can also provide a stronger connection to the company’s strategic plan.

What Is Included in an Annual Plan?

Generally, an annual plan will contain the following elements:

Goals. Before you can look forward it’s important to look back. For this, it’s a great idea to review your SMART (Specific, Measurable, Attainable, Relevant, Time-Bound) goals, they can help to clarify ideas, focus efforts and ensure resources are being used in the most productive manner. Remember, your annual plan should also hold a strong connection to your company’s strategic goals.

Budget. Financial elements are key to annual planning, so it’s important to take into consideration projections for the upcoming 12 months. These projections will help you plan resources, cash flow, and decide the best course of action and timing for individual projects. 

Expectations, responsibilities, and clear OKRs. Goals need to be clearly specified, indicating which teams, individuals, or departments will be responsible for carrying out tasks. Expectations must be exceptionally clear for collaborators. Also, working with well-defined OKRs can help to keep teams on track because they help to provide visibility into what other teams and individuals are working on. It’s all about maintaining the workforce motivated and crystal clear regarding who’s in charge of what. 

Timelines. When measuring performance it’s important to understand how successful your company has been in terms of achieving goals within their deadlines. Split your goals into tasks and set deadlines. 

Contingency plans. A well-formulated annual plan will also consider emergencies. It’s always a good idea to think of alternate scenarios, such as what would happen if suddenly your cash flow would become compromised? 

Values and mission. It’s also instrumental to keep your company’s aspirational future vision in mind when working on your annual plan. 

Annual Planning: 

When it comes to managing annual plans and strategic plans , you need to be on top of everything. A strong annual planning strategy can help to build a company’s broader strategic vision and to set the overall direction of a business roadmap for the next 12 months. However, as you may already know, this process entails keeping track of critical information. This can be an exhausting and difficult process, but it gets easier when you use the right tools. 

Project management software can be a powerful ally for project managers. Instagantt , for instance, allows you to keep information centralized. You can quickly store, update, share, access, and review important company-related information , all in one single place. With gantt charts , you can keep track of your budget and streamline your business plan, making sure you and your team stay on track. Moreover, you can use the same tool to keep track of your strategic and your annual plans, which will help to increase transparency across the organization, keeping track of the key results you’re trying to achieve, and visualizing progress and performance at all times. With the right tools and processes, you can create and execute a strong annual strategy.

Template: Annual Planning Example

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New Year’s Planning for Business Owners

Make a resolution to review these six areas of your operation

At the beginning of every new year, it’s a good idea for business owners to take time to sit down and do a little planning, to make sure they can keep their company afloat and on the right course going forward.

Doing so can help ensure that your business has the necessary tools to meet its financial and operational goals and that your valued employees will be content with their working environment and unlikely to jump ship.

Read on for some tips on a smooth planning process for your digital presence, vendors, equipment, employees, insurance, and retirement plans.

Key Takeaways

• If you own a business, do some financial housekeeping at the beginning of each year to prevent unexpected money needs where possible.
• To avoid unpleasant surprises, make sure that your insurance policies and employee benefits program are on track and not set to lapse.
• Evaluate your staffing, vendor, and marketing efforts to keep up with your competitors.
• Consider the broader economy and determine whether factors such as labor market conditions or the pace of inflation require any changes on your part.

1. Consider Your Digital Footprint

Set up a business website.

If you want to compete, especially with the big names, you need a presence online and in social media . Begin by planning a website for your business, if you don’t already have one. How complex it has to be and how much traffic you need to generate will determine whether you can set it up yourself or should hire a professional to do it for you.

Here’s a basic checklist for this task:

• Select and purchase a recognizable domain name that customers can connect easily with your business.
• Determine whether you should share a host with other small websites, employ a managed hosting service for larger businesses, or set up your own dedicated server.
• For your budget , remember to build in costs for website maintenance and marketing.
• Develop a marketing plan to ensure that once you have your website up and running, it will draw visitors.

Develop a Social Media Presence

A social media presence for your business is essential these days. If you aren’t already, become familiar with platforms such as Facebook, Instagram, X (formerly Twitter), Snapchat, LinkedIn, Pinterest, YouTube, and TikTok.

Try to define the audiences who they serve and select those that match your customer profile. For example, certain age groups may focus on Facebook, while others may prefer TikTok. Most platforms will offer advertising kits, demographic data, and more to those interested in using their sites for sales and marketing purposes.

If you’re unsure of how or where to start building your social media presence, there are services that can assist you. You can also hire individuals or firms to help you maintain that presence if that’s not your strong suit or you simply don’t have the time to devote to the effort.

If you decide to be hands-on, create a social media team within your company to plot your online strategy for reaching potential patrons. This team should define your audience, its interests, and how to reach it with existing or newly created content. Blogging, vlogging (video blogging), and podcasts are just some of the ways to market your business and reach prospects and customers.

2. Review Your Vendors and Suppliers

Every business owner should periodically review their vendors and suppliers to make certain that they are receiving the competitive prices and quality service that they need. The beginning of the year may be the best time for such a review.

In many cases, vendors will be working on their own budgets for the year, looking to pin down business, and open to cutting deals to ensure that they achieve their quarterly and annual financial objectives.

With that in mind, business owners should ask themselves the following questions:

• Do current vendors charge reasonable rates?
• Do they provide excellent service and adapt to the changing needs of my business?
• Should I establish relationships with any new vendors or suppliers?
• Does it make sense to try out a new vendor with a small order?
• Would trying out a new vendor provide my business with leverage over an existing vendor?

Business owners with an eye on their bottom line want to know whether they’re getting the best possible products and services at the lowest possible prices. The first few months of the year are an opportune time to take stock of this.

3. Evaluate Your Equipment

Manufacturing companies and many service-related businesses depend on machinery, supplies, and a variety of other equipment to operate. However, many business owners are so focused on day-to-day activities that they forget to make sure they have what they need to operate smoothly and grow their enterprise.

Early in the first quarter is a good time to evaluate equipment needs and to determine whether any new capital investments are in order. This type of planning can ensure that your company is always properly equipped to capitalize on business opportunities. It can also help you allocate needed cash or arrange for borrowing.

Here are some questions to consider for equipment needs:

• Does your business have the equipment necessary to succeed and profit over the long haul?
• If not, can existing equipment last another year, and can your business sustain itself using it?
• What will new equipment cost, and where can you obtain quotes for it?
• Does your company have the cash on hand or the ability to finance such purchases, or will the money need to come from future operational cash flow ?
• Are there any expenses that could be cut to offset and help justify such expenditures?

4. Consider Your Employees

Your planning should also consider your staffing needs. It’s advantageous to uncover any deficiencies early on in the year, so that you can make the appropriate adjustments.

Also, bear in mind that finding, hiring, and training the right person can take a lot of time. So it helps to get started as soon as possible. That can be especially true when a low unemployment rate and hot job market mean that potential employees may receive multiple job offers.

Finally, it’s important to realize that many employees ponder their own futures at the end of the year. They may start thinking about whether they intend to stay with your company or move on. If they choose the latter, you’ll want to be ready to deal with the consequences.

5. Check Your Insurance Coverage

Though the old adage says that the best defense is a good offense, sometimes the best offense is a good defense. Simply put,  insurance coverage is a business necessity.

At the beginning of the year, new rates for health insurance , business liability insurance , automobile insurance , umbrella policies , and other types of insurance tend to go into effect, so it’s an opportune time to go quote shopping.

Be sure to consider the following questions about your insurance:

• Is your company adequately covered by liability insurance, and does it have adequate fire and health insurance?
• Are insurance companies running multiple policy bundling deals at the beginning of the year to win your business?
• Are there any new insurance carriers that might be able to provide competitive quotes?
• Has your company taken on any new assets or business interests that haven’t been accounted for and protected by existing policies?

6. Review Your Retirement Plans

Businesses that want to set up a 401(k) , simplified employee pension (SEP) , or other retirement plan should do so as early as possible during the year. Setting up a plan early can permit employees to take full advantage of their annual allowed pretax contributions and the tax advantage offered by qualified retirement plans. The longer their money can grow on a tax-deferred basis, the larger the nest egg they can potentially accumulate.

Reviewing the various plans, selecting an investment firm, and actually setting up a plan don’t happen overnight. Getting an early jump on these efforts makes sense.

Here are some questions that can assist your planning:

• What will it cost to administer the plan?
• How many employees might benefit from the plan and want to take advantage of it?
• How much, if anything, will your company need to contribute to the plan?
• Are there any advantages to setting up one type of plan over another based on costs, your company’s size, and your employees’ retirement needs?
• Which type of plan or combination of plans will best meet your own retirement needs?

Why Is Planning at the Start of a New Year a Good Idea?

Fiscal years often begin with the new year, so reevaluating and making any necessary changes at that point gives you the maximum benefit across the next 12 months. It also gives participants in retirement plans the opportunity to maximize their savings.

Which Areas of My Business Should I Look at?

Six important areas to consider are your online and social media presence, vendors, equipment, staffing needs, insurance, and retirement plans.

How Will Rising Inflation Affect My Business Outlook?

No one knows for sure whether inflation will rise or fall. But you’ll want to factor it into your financial planning. Among other things, inflation could affect your borrowing costs, the prices you pay for supplies, and the salary expectations of your employees. You’ll also need to weigh whether to raise your own prices and by how much, as well as the potential impact that might have on the demand for your products or services.

Business owners should continually evaluate their businesses and make adjustments accordingly. However, from a number of angles—such as insurance, retirement plans, staffing, vendors, and equipment needs—the beginning of a new year is a particularly opportune time to examine aspects of your business and plan decisively.

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The Business Planning Process: 6 Steps To Creating a New Plan

In this article, we will define and explain the basic business planning process to help your business move in the right direction.

What is Business Planning?

Business planning is the process whereby an organization’s leaders figure out the best roadmap for growth and document their plan for success.

The business planning process includes diagnosing the company’s internal strengths and weaknesses, improving its efficiency, working out how it will compete against rival firms in the future, and setting milestones for progress so they can be measured.

The process includes writing a new business plan. What is a business plan? It is a written document that provides an outline and resources needed to achieve success. Whether you are writing your plan from scratch, from a simple business plan template , or working with an experienced business plan consultant or writer, business planning for startups, small businesses, and existing companies is the same.

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The Better Business Planning Process

The business plan process includes 6 steps as follows:

• Do Your Research
• Calculate Your Financial Forecast
• Draft Your Plan
• Revise & Proofread
• Nail the Business Plan Presentation

We’ve provided more detail for each of these key business plan steps below.

1. Do Your Research

Conduct detailed research into the industry, target market, existing customer base,  competitors, and costs of the business begins the process. Consider each new step a new project that requires project planning and execution. You may ask yourself the following questions:

• What are your business goals?
• What is the current state of your business?
• What are the current industry trends?
• What is your competition doing?

There are a variety of resources needed, ranging from databases and articles to direct interviews with other entrepreneurs, potential customers, or industry experts. The information gathered during this process should be documented and organized carefully, including the source as there is a need to cite sources within your business plan.

You may also want to complete a SWOT Analysis for your own business to identify your strengths, weaknesses, opportunities, and potential risks as this will help you develop your strategies to highlight your competitive advantage.

2. Strategize

Now, you will use the research to determine the best strategy for your business. You may choose to develop new strategies or refine existing strategies that have demonstrated success in the industry. Pulling the best practices of the industry provides a foundation, but then you should expand on the different activities that focus on your competitive advantage.

This step of the planning process may include formulating a vision for the company’s future, which can be done by conducting intensive customer interviews and understanding their motivations for purchasing goods and services of interest. Dig deeper into decisions on an appropriate marketing plan, operational processes to execute your plan, and human resources required for the first five years of the company’s life.

3. Calculate Your Financial Forecast

All of the activities you choose for your strategy come at some cost and, hopefully, lead to some revenues. Sketch out the financial situation by looking at whether you can expect revenues to cover all costs and leave room for profit in the long run.

Begin to insert your financial assumptions and startup costs into a financial model which can produce a first-year cash flow statement for you, giving you the best sense of the cash you will need on hand to fund your early operations.

A full set of financial statements provides the details about the company’s operations and performance, including its expenses and profits by accounting period (quarterly or year-to-date). Financial statements also provide a snapshot of the company’s current financial position, including its assets and liabilities.

This is one of the most valued aspects of any business plan as it provides a straightforward summary of what a company does with its money, or how it grows from initial investment to become profitable.

4. Draft Your Plan

With financials more or less settled and a strategy decided, it is time to draft through the narrative of each component of your business plan . With the background work you have completed, the drafting itself should be a relatively painless process.

If you have trouble writing convincing prose, this is a time to seek the help of an experienced business plan writer who can put together the plan from this point.

5. Revise & Proofread

Revisit the entire plan to look for any ideas or wording that may be confusing, redundant, or irrelevant to the points you are making within the plan. You may want to work with other management team members in your business who are familiar with the company’s operations or marketing plan in order to fine-tune the plan.

Finally, proofread thoroughly for spelling, grammar, and formatting, enlisting the help of others to act as additional sets of eyes. You may begin to experience burnout from working on the plan for so long and have a need to set it aside for a bit to look at it again with fresh eyes.

6. Nail the Business Plan Presentation

The presentation of the business plan should succinctly highlight the key points outlined above and include additional material that would be helpful to potential investors such as financial information, resumes of key employees, or samples of marketing materials. It can also be beneficial to provide a report on past sales or financial performance and what the business has done to bring it back into positive territory.

Business Planning Process Conclusion

Every entrepreneur dreams of the day their business becomes wildly successful.

But what does that really mean? How do you know whether your idea is worth pursuing?

And how do you stay motivated when things are not going as planned? The answers to these questions can be found in your business plan. This document helps entrepreneurs make better decisions and avoid common pitfalls along the way. ​

Business plans are dynamic documents that can be revised and presented to different audiences throughout the course of a company’s life. For example, a business may have one plan for its initial investment proposal, another which focuses more on milestones and objectives for the first several years in existence, and yet one more which is used specifically when raising funds.

Business plans are a critical first step for any company looking to attract investors or receive grant money, as they allow a new organization to better convey its potential and business goals to those able to provide financial resources.

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Annual Business Planning: Start Now to Prepare for 2024

September 18, 2023

Annual business planning is a critical success factor in achieving long-term financial goals. Crafting a yearly business plan involves reviewing your past performances and identifying solid strategies for the new year.

Assembling your business plan on your own can be challenging. Many businesses turn to accounting firms to support developing their annual business plans. These experts can help you analyze your data and the overall business climate, helping you make better business decisions grounded in reality.

But you don’t want to wait too long to start – January 2024 is already too late!

Benefits of Annual Business Planning

An annual business plan can take multiple forms. It often clearly outlines the company’s goals and objectives and works backward to determine all necessary activities. A well-developed and structured annual business plan brings several key benefits.

Provides a Roadmap for Achieving Business Goals

Annual business planning clearly outlines activities for each team member to undertake while working towards achieving their business goals. Although you can deviate from your plan as the year progresses, your actions should work to bring you to those goals.

Helps Businesses Adapt to Changing Market Conditions and Economic Factors

Part of the drafting process of the annual business plan involves weighing the external environment. That includes market trends, competition, and economic conditions to identify potential changes that impact the business.

Enables Businesses to Make Informed Financial Decisions

The first step in writing an annual business plan is setting challenging – yet attainable – goals and objectives for the upcoming year. These benchmarks lead to informed decision-making for the business.

Essential Elements of Annual Business Planning

As 2024 creeps closer, your business plan has a few central parts to consider.

Review of the Previous Year’s Performance

How did you perform the previous year? What’s your current trajectory? The last year’s performance and goals make great starting points for the coming year’s targets. 

Identification of Key Performance Indicators (KPIs)

What’s essential in your business? Often, a few key metrics can summarize your progress toward your objectives. These KPIs focus your team’s attention on the right things. 

Setting Realistic Financial Goals

A sustainable business sets challenging yet achievable financial goals. Assess your current financial position and use that to specify what you hope to achieve during the financial year. Need to improve profit margins? Create a plan to cut costs or raise prices.

Development of a Detailed Budget

A detailed budget clearly outlines the available resources, significant expenses, and the path to achieving your financial goals and objectives. 

Creation of a Marketing, Sales, and Advertising Plan

A marketing, sales, and advertising plan defines what you need to do to promote your business to your target audience. Market research and competitor analysis can help you identify (and close) gaps in the market.

Factors to Consider When Annual Business Planning for 2024

A business plan can help you be ready for anything, and multiple factors come into play when planning for the upcoming year. Below are a few of the top considerations.

Anticipated Changes in Technology

2023 taught us that technology trends continue to shape the market. For example, the proliferation of AI technology has massive ramifications for businesses. Your planning process should note any changes on the horizon.

Expected Shifts in Consumer Behavior

Consumer behaviors are constantly shifting. Keeping up with the latest developments can help you take advantage of opportunities as they come and not always be running after the market. 

Changes in the Regulatory Environment

New rules, standards, and regulations constantly evolve the regulatory environment. Anticipating these regulatory changes can ensure your business’s sustainability and compliance.

Potential Impact of Economic Factors

No matter how good your plan is, ignoring the general economic landscape can throw a major wrench in your operations. Inflation, changes in consumer trends, and market volatility play a role in your company’s long-term sustainability. 

The Role of Accounting Firms in Annual Business Planning

Managing your own financial planning, forecasting, and budgeting can be challenging. Of course, you and your team must be invested in the process, but there’s no need to go it alone. An expert accounting firm can help you set and achieve goals. 

The planning process involves decisions about finances and budgets based on assumed future expenses, revenues, and cash flows. An accounting firm can help you sort through historical data, market trends, and analysis before making final decisions about your goals and objectives. 

Accounting professionals can offer advice and guidance on your business plan’s accounting and tax implications . Moreover, these professionals can help you develop tax-efficient strategies and ensure compliance with tax regulations. 

Finally, accounting professionals have insight into many companies. They can help you analyze historical data and performance metrics to set a baseline for realistic and achievable business goals. 

Tips for Successful Annual Business Planning

Expert assistance can make your annual business planning run smoothly and be more realistic. Let’s take a look at a few tips from the experts.

Keep the Plan Concise and Focused

Avoid getting too fancy with your annual business plans. Complexity can be challenging to communicate, implement, and track. A solid annual business plan with streamlined goals and objectives is concise and focused.      

Involve Team Members in the Planning Process

An excellent annual business plan gets buy-in from all stakeholders by involving them in the decision-making process. 

Continuously Monitor Progress and Adapt as Needed

Monitoring progress against your targets and KPIs helps you take rapid action before the situation becomes critical. Quick responses help ensure minor problems stay small.   

Seek Guidance from Trusted Partners, such as Accounting Firms

Sometimes, professional help makes having a stellar year more achievable. They can help you focus on essential topics and avoid wasting time on activities that don’t bring your business forward.

Get a Jump Start on Your 2024 Annual Business Planning

An annual business planning exercise is a prerequisite for achieving long-term goals and objectives. 

But don’t wait too long. Now is the time to start planning for 2024. Involving an accounting firm in this planning process helps set achievable goals and monitor progress.

At Founder’s, we understand the nuances in the annual business planning process and have a proven track record of helping businesses achieve their goals and objectives. Let us take your business to the next level. Contact Founders today to start planning for 2024.

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• What is strategic planning? A 5-step gu ...

What is strategic planning? A 5-step guide

Strategic planning is a process through which business leaders map out their vision for their organization’s growth and how they’re going to get there. In this article, we'll guide you through the strategic planning process, including why it's important, the benefits and best practices, and five steps to get you from beginning to end.

Strategic planning is a process through which business leaders map out their vision for their organization’s growth and how they’re going to get there. The strategic planning process informs your organization’s decisions, growth, and goals.

Strategic planning helps you clearly define your company’s long-term objectives—and maps how your short-term goals and work will help you achieve them. This, in turn, gives you a clear sense of where your organization is going and allows you to ensure your teams are working on projects that make the most impact. Think of it this way—if your goals and objectives are your destination on a map, your strategic plan is your navigation system.

In this article, we walk you through the 5-step strategic planning process and show you how to get started developing your own strategic plan.

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What is strategic planning?

Strategic planning is a business process that helps you define and share the direction your company will take in the next three to five years. During the strategic planning process, stakeholders review and define the organization’s mission and goals, conduct competitive assessments, and identify company goals and objectives. The product of the planning cycle is a strategic plan, which is shared throughout the company.

What is a strategic plan?

A strategic plan is the end result of the strategic planning process. At its most basic, it’s a tool used to define your organization’s goals and what actions you’ll take to achieve them.

Typically, your strategic plan should include: 

Your company’s mission statement

Your organizational goals, including your long-term goals and short-term, yearly objectives

Any plan of action, tactics, or approaches you plan to take to meet those goals

What are the benefits of strategic planning?

Strategic planning can help with goal setting and decision-making by allowing you to map out how your company will move toward your organization’s vision and mission statements in the next three to five years. Let’s circle back to our map metaphor. If you think of your company trajectory as a line on a map, a strategic plan can help you better quantify how you’ll get from point A (where you are now) to point B (where you want to be in a few years).

When you create and share a clear strategic plan with your team, you can:

Build a strong organizational culture by clearly defining and aligning on your organization’s mission, vision, and goals.

Align everyone around a shared purpose and ensure all departments and teams are working toward a common objective.

Proactively set objectives to help you get where you want to go and achieve desired outcomes.

Promote a long-term vision for your company rather than focusing primarily on short-term gains.

Ensure resources are allocated around the most high-impact priorities.

Define long-term goals and set shorter-term goals to support them.

Assess your current situation and identify any opportunities—or threats—allowing your organization to mitigate potential risks.

Create a proactive business culture that enables your organization to respond more swiftly to emerging market changes and opportunities.

What are the 5 steps in strategic planning?

The strategic planning process involves a structured methodology that guides the organization from vision to implementation. The strategic planning process starts with assembling a small, dedicated team of key strategic planners—typically five to 10 members—who will form the strategic planning, or management, committee. This team is responsible for gathering crucial information, guiding the development of the plan, and overseeing strategy execution.

Once you’ve established your management committee, you can get to work on the planning process. 

Step 1: Assess your current business strategy and business environment

Before you can define where you’re going, you first need to define where you are. Understanding the external environment, including market trends and competitive landscape, is crucial in the initial assessment phase of strategic planning.

To do this, your management committee should collect a variety of information from additional stakeholders, like employees and customers. In particular, plan to gather:

Relevant industry and market data to inform any market opportunities, as well as any potential upcoming threats in the near future.

Customer insights to understand what your customers want from your company—like product improvements or additional services.

Employee feedback that needs to be addressed—whether about the product, business practices, or the day-to-day company culture.

Consider different types of strategic planning tools and analytical techniques to gather this information, such as:

A balanced scorecard to help you evaluate four major elements of a business: learning and growth, business processes, customer satisfaction, and financial performance.

A SWOT analysis to help you assess both current and future potential for the business (you’ll return to this analysis periodically during the strategic planning process). 

To fill out each letter in the SWOT acronym, your management committee will answer a series of questions:

What does your organization currently do well?

What separates you from your competitors?

What are your most valuable internal resources?

What tangible assets do you have?

What is your biggest strength? 

Weaknesses:

What does your organization do poorly?

What do you currently lack (whether that’s a product, resource, or process)?

What do your competitors do better than you?

What, if any, limitations are holding your organization back?

What processes or products need improvement? 

Opportunities:

What opportunities does your organization have?

How can you leverage your unique company strengths?

Are there any trends that you can take advantage of?

How can you capitalize on marketing or press opportunities?

Is there an emerging need for your product or service? 

What emerging competitors should you keep an eye on?

Are there any weaknesses that expose your organization to risk?

Have you or could you experience negative press that could reduce market share?

Is there a chance of changing customer attitudes towards your company? 

Step 2: Identify your company’s goals and objectives

To begin strategy development, take into account your current position, which is where you are now. Then, draw inspiration from your vision, mission, and current position to identify and define your goals—these are your final destination. 

To develop your strategy, you’re essentially pulling out your compass and asking, “Where are we going next?” “What’s the ideal future state of this company?” This can help you figure out which path you need to take to get there.

During this phase of the planning process, take inspiration from important company documents, such as:

Your mission statement, to understand how you can continue moving towards your organization’s core purpose.

Your vision statement, to clarify how your strategic plan fits into your long-term vision.

Your company values, to guide you towards what matters most towards your company.

Your competitive advantages, to understand what unique benefit you offer to the market.

Your long-term goals, to track where you want to be in five or 10 years.

Your financial forecast and projection, to understand where you expect your financials to be in the next three years, what your expected cash flow is, and what new opportunities you will likely be able to invest in.

Step 3: Develop your strategic plan and determine performance metrics

Now that you understand where you are and where you want to go, it’s time to put pen to paper. Take your current business position and strategy into account, as well as your organization’s goals and objectives, and build out a strategic plan for the next three to five years. Keep in mind that even though you’re creating a long-term plan, parts of your plan should be created or revisited as the quarters and years go on.

As you build your strategic plan, you should define:

Company priorities for the next three to five years, based on your SWOT analysis and strategy.

Yearly objectives for the first year. You don’t need to define your objectives for every year of the strategic plan. As the years go on, create new yearly objectives that connect back to your overall strategic goals . 

Related key results and KPIs. Some of these should be set by the management committee, and some should be set by specific teams that are closer to the work. Make sure your key results and KPIs are measurable and actionable. These KPIs will help you track progress and ensure you’re moving in the right direction.

Budget for the next year or few years. This should be based on your financial forecast as well as your direction. Do you need to spend aggressively to develop your product? Build your team? Make a dent with marketing? Clarify your most important initiatives and how you’ll budget for those.

A high-level project roadmap . A project roadmap is a tool in project management that helps you visualize the timeline of a complex initiative, but you can also create a very high-level project roadmap for your strategic plan. Outline what you expect to be working on in certain quarters or years to make the plan more actionable and understandable.

Step 4: Implement and share your plan

Now it’s time to put your plan into action. Strategy implementation involves clear communication across your entire organization to make sure everyone knows their responsibilities and how to measure the plan’s success. 

Make sure your team (especially senior leadership) has access to the strategic plan, so they can understand how their work contributes to company priorities and the overall strategy map. We recommend sharing your plan in the same tool you use to manage and track work, so you can more easily connect high-level objectives to daily work. If you don’t already, consider using a work management platform .  

A few tips to make sure your plan will be executed without a hitch: 

Communicate clearly to your entire organization throughout the implementation process, to ensure all team members understand the strategic plan and how to implement it effectively. 

Define what “success” looks like by mapping your strategic plan to key performance indicators.

Ensure that the actions outlined in the strategic plan are integrated into the daily operations of the organization, so that every team member's daily activities are aligned with the broader strategic objectives.

Utilize tools and software—like a work management platform—that can aid in implementing and tracking the progress of your plan.

Regularly monitor and share the progress of the strategic plan with the entire organization, to keep everyone informed and reinforce the importance of the plan.

Establish regular check-ins to monitor the progress of your strategic plan and make adjustments as needed. 

Step 5: Revise and restructure as needed

Once you’ve created and implemented your new strategic framework, the final step of the planning process is to monitor and manage your plan.

Remember, your strategic plan isn’t set in stone. You’ll need to revisit and update the plan if your company changes directions or makes new investments. As new market opportunities and threats come up, you’ll likely want to tweak your strategic plan. Make sure to review your plan regularly—meaning quarterly and annually—to ensure it’s still aligned with your organization’s vision and goals.

Keep in mind that your plan won’t last forever, even if you do update it frequently. A successful strategic plan evolves with your company’s long-term goals. When you’ve achieved most of your strategic goals, or if your strategy has evolved significantly since you first made your plan, it might be time to create a new one.

Build a smarter strategic plan with a work management platform

To turn your company strategy into a plan—and ultimately, impact—make sure you’re proactively connecting company objectives to daily work. When you can clarify this connection, you’re giving your team members the context they need to get their best work done. 

A work management platform plays a pivotal role in this process. It acts as a central hub for your strategic plan, ensuring that every task and project is directly tied to your broader company goals. This alignment is crucial for visibility and coordination, allowing team members to see how their individual efforts contribute to the company’s success. 

By leveraging such a platform, you not only streamline workflow and enhance team productivity but also align every action with your strategic objectives—allowing teams to drive greater impact and helping your company move toward goals more effectively. 

Strategic planning FAQs

Still have questions about strategic planning? We have answers.

Why do I need a strategic plan?

A strategic plan is one of many tools you can use to plan and hit your goals. It helps map out strategic objectives and growth metrics that will help your company be successful.

When should I create a strategic plan?

You should aim to create a strategic plan every three to five years, depending on your organization’s growth speed.

Since the point of a strategic plan is to map out your long-term goals and how you’ll get there, you should create a strategic plan when you’ve met most or all of them. You should also create a strategic plan any time you’re going to make a large pivot in your organization’s mission or enter new markets. 

What is a strategic planning template?

A strategic planning template is a tool organizations can use to map out their strategic plan and track progress. Typically, a strategic planning template houses all the components needed to build out a strategic plan, including your company’s vision and mission statements, information from any competitive analyses or SWOT assessments, and relevant KPIs.

What’s the difference between a strategic plan vs. business plan?

A business plan can help you document your strategy as you’re getting started so every team member is on the same page about your core business priorities and goals. This tool can help you document and share your strategy with key investors or stakeholders as you get your business up and running.

You should create a business plan when you’re: 

Just starting your business

Significantly restructuring your business

If your business is already established, you should create a strategic plan instead of a business plan. Even if you’re working at a relatively young company, your strategic plan can build on your business plan to help you move in the right direction. During the strategic planning process, you’ll draw from a lot of the fundamental business elements you built early on to establish your strategy for the next three to five years.

What’s the difference between a strategic plan vs. mission and vision statements?

Your strategic plan, mission statement, and vision statements are all closely connected. In fact, during the strategic planning process, you will take inspiration from your mission and vision statements in order to build out your strategic plan.

Simply put: 

A mission statement summarizes your company’s purpose.

A vision statement broadly explains how you’ll reach your company’s purpose.

A strategic plan pulls in inspiration from your mission and vision statements and outlines what actions you’re going to take to move in the right direction. 

For example, if your company produces pet safety equipment, here’s how your mission statement, vision statement, and strategic plan might shake out:

Mission statement: “To ensure the safety of the world’s animals.” 

Vision statement: “To create pet safety and tracking products that are effortless to use.” 

Your strategic plan would outline the steps you’re going to take in the next few years to bring your company closer to your mission and vision. For example, you develop a new pet tracking smart collar or improve the microchipping experience for pet owners. 

What’s the difference between a strategic plan vs. company objectives?

Company objectives are broad goals. You should set these on a yearly or quarterly basis (if your organization moves quickly). These objectives give your team a clear sense of what you intend to accomplish for a set period of time. 

Your strategic plan is more forward-thinking than your company goals, and it should cover more than one year of work. Think of it this way: your company objectives will move the needle towards your overall strategy—but your strategic plan should be bigger than company objectives because it spans multiple years.

What’s the difference between a strategic plan vs. a business case?

A business case is a document to help you pitch a significant investment or initiative for your company. When you create a business case, you’re outlining why this investment is a good idea, and how this large-scale project will positively impact the business. 

You might end up building business cases for things on your strategic plan’s roadmap—but your strategic plan should be bigger than that. This tool should encompass multiple years of your roadmap, across your entire company—not just one initiative.

What’s the difference between a strategic plan vs. a project plan?

A strategic plan is a company-wide, multi-year plan of what you want to accomplish in the next three to five years and how you plan to accomplish that. A project plan, on the other hand, outlines how you’re going to accomplish a specific project. This project could be one of many initiatives that contribute to a specific company objective which, in turn, is one of many objectives that contribute to your strategic plan. 

What’s the difference between strategic management vs. strategic planning?

A strategic plan is a tool to define where your organization wants to go and what actions you need to take to achieve those goals. Strategic planning is the process of creating a plan in order to hit your strategic objectives.

Strategic management includes the strategic planning process, but also goes beyond it. In addition to planning how you will achieve your big-picture goals, strategic management also helps you organize your resources and figure out the best action plans for success. 

Related resources

Solve your tech overload with an intelligent transformation

9 steps to craft a successful go-to-market (GTM) strategy

Unmanaged business goals don’t work. Here’s what does.

How Asana uses work management to effectively manage goals

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End Of Year Planning: A Business Owner's Year-End Checklist

The end of the year marks a time of celebration and festivity. But for business owners, this time means much more than that: year-end planning is here. 

This time of the year when it is necessary to focus on a list of important year-end tasks designed to help you reflect on and learn from the past year, ensure you're well prepared to continue leading your business in the coming year (and keep your business compliant!).

As you hurry to mark off the items on your personal holiday to-do list, be sure you set aside enough professional time to also mark off the action items on your business's year-end checklist.

Small Business Financial Checklist and Year-End Planning in 11 Steps:

1. make sure accounts are reconciled .

Before you can address any other year-end concerns, you must first make sure all of your bookkeeping records and accounts (bank accounts, accounts receivable, and accounts payable) are up-to-date and reconciled.

This should be kept current and reviewed regularly throughout the year– so you always know the state of your business, and so you catch any issues before they snowball since you know your business best.

Do a good review of the accounts, make sure everything looks right. Take account of any unpaid receivables and any payables it still shows that you owe. Make sure you agree with all items that have been accounted for, recorded, purchased, and paid. 

Read More: Your Business Audit Will Cost You, Unless…

2. Review Financial Reports

Now that you're confident the books are clean and the data is accurate, you can dig into your financial and management reports for the end of the year. 

Taking the time to review your financials thoroughly helps you in making data-driven decisions to achieve business success. These basic reports include your income statement (profit and loss statement), balance sheet, and a statement of cash flow.

In addition to basic financial reports, it’s important your finance department provides you with the right management reports to make decisions. (if you still aren’t sure- this article sums up what types of reporting you should be getting! )

Looking at your reports will help you make informed decisions for next year- that maximize revenue, minimize your costs, grow profit margins, and accelerate success. 

3. Analyze Cash Flow Statements

Take a close look at last year’s cash flow statements. 

While you assess these statements, you should be looking for challenges (cash flow shortages) you encountered and trying to determine the reasons why these pitfalls occurred.

You should also try to identify any noticeable patterns that can better inform your cash flow forecasting and strategic planning for the upcoming year . Did your business encounter a seasonal cash flow shortage due to slow demand, supply chain issues, or another problem that could potentially recur in the future? If so, make plans now to prepare for these challenges so that they won't be a problem when they recur in the future.

4. Year-End Tax Planning and Strategy

With a focus on taxes, take a look at where your business stands, income-wise and expense-wise, at the end of the year. Talk to your accounting team or CPA about making some last-minute maneuvers to lower your taxable income and improve your business's tax position before the year ends and your financials are set in stone.

Read More: End of Year Planning – How to Stay Audit and Tax Ready

For example, you could consider splitting income or taking advantage of maximum depreciation claims. You can expedite expenses, making necessary purchases on this financial year, rather than waiting until after January 1st. If you can afford to wait on some of your receivables, consider delaying your invoices and not billing customers until after the end of the fiscal year.

5. Reflect on Your Business and Review Last Year's Goals

Set aside time to reflect on your financials, review your last year's goals, and compare how your year turned out with respect to your budget and actual numbers. Discussing this with your Advisor will help dig deeper and plan more effectively.

Ask yourself:

• How did you stay on track? 
• In what ways were you successful? 
• Where did you go astray and why?

6. Identify Shortcomings and Solutions

What works and what doesn't?

If you identify any pitfalls, failures, or others marks you and your company missed over the previous year, really take the time to figure out what happened and what was wrong. Looking over these types of shortfalls will help you identify limiting factors inside your business (i.e. the things that hold you back) .

Brainstorm about what could be done differently to eliminate the limiting factors inside your business (& yourself). Then focus on solutions that seem most attainable, and make a plan to implement those solutions in the upcoming year.

7. Consider Year-End Incentives and Future Staffing Needs

At the end of the year, you should be able to see a growth rate for your business and set goals for the growth you want to achieve in the upcoming year and several years after that.

With that in mind, take a look at your staff and determine which positions you're going to need to fill and how your staff might need to grow in the near future to help your business grow as well. This can help you predict when you should hire new staff to ensure they're well-trained and ready to take on new challenges just as soon as your business needs them to be

Read More : How To Maximize Profit and ROI From Your People

While your mind is on your people, don't forget to be grateful for them and to express your gratitude with both monetary rewards and public recognition. Now is the time to consider year-end gifts and parties in addition to raises and incentive programs for the upcoming year.

8. Set Goals, Strategize, and Write It All Down

All too often SMB owners get too caught up in the hectic schedules of their daily lives to remember that their visions for their businesses need to extend beyond the current workweek.

With your financials at hand and a thorough understanding of the last year's performance, the end of the year marks the perfect time to focus on setting goals and coming up with specific strategic plans to achieve those goals.

Take the opportunity to imagine the ideal future or five-year plan for your business (long-term goals) and discuss it with your leadership team. Then work backward to identify the short-term goals that will help you achieve the long-term ones , and work with leadership to devise operational plans that will ensure your people and business are all oriented around the same vision and working toward common goals.

Be sure to solidify everything in writing, communicate the plan to your people, set deadlines, and implement a plan for measuring your progress.

9. Create a Budget

You can't future-plan, set goals, and achieve them without budgeting for your business's future. Start by reviewing last year's budget and comparing it to your actual numbers.

Make any necessary adjustments and then think about the goals you want to achieve and the resources you'll need financially to achieve them, adding those to your budget. Plan to revisit your budget and other financial statements each month going forward in the next year so that you can make adjustments as you go along.

"GrowthForce helped me understand how to build a budget and worked to teach me how to read and interpret my new reports. I felt the fog lifting as they helped me be a stronger leader and,  overall, a better business owner.” - GrowthForce Client: Ryan Jennings | President, Sentinel Builders

Read the full story HERE .

10. Evaluate and Improve Leadership

In addition to reflecting on your business's previous year, take some time to reflect on your own leadership, and ask your leadership team to do the same. Think about your performance over the past year. Do your best to evaluate yourself objectively. Where do you think you fall short?

Try to identify things you can improve such as:

• Time management
• Communication
• Workplace culture
• Employee recognition
• Financial savvy
• Business acumen
• Industry knowledge

Next, implement a self-improvement plan for the upcoming year , scheduling time for yourself to continue learning and improving your business leadership skills. Encourage your leadership team to do this for their own growth.

11. Celebrate Successes

At the end of the year, you should also take the time to pat yourself and your employees on the back and congratulate yourselves for surviving (crushing) another year – and an exceptionally challenging one – in the business world.

Take account of all the goals you achieved and the expectations you either met or exceeded and look closely at what worked and how you did it to focus on replicating these successes in the future.

What are you most proud of? What were some of the biggest 'wins' in your business this year?

Does Your Back Office Support Your Business's Operating Framework and Goals?

Most importantly- once you've completed your year-end checklist, take a moment to evaluate how the year-end process went for you. 

Ask yourself whether your back office is supporting your year-end planning, tax planning, business strategy, and operating framework. Was it simple to pull financial reports or did manual processes slow you down or even lead to reporting errors?

If you find that your back office is taking your time, rather than saving you time, then you should add another business goal to your list for the upcoming year, and that is to shore up your back office and automate your manual bookkeeping, accounting, and reporting processes to improve operations while better supporting your overall financial goals and business strategy.

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Planning for the New Year: How to Set and Hit Your Goals

December 07, 2023

The end of the year is fast approaching, and it’s an excellent time to reflect on how far you’ve come, fine-tune your goals, and start planning for the new year. Take the opportunity to reflect on what you’ve learned — from your successes to things that didn’t quite work out as planned — and apply these newfound learnings to your business. Key takeaways from the past year will provide you with direction for new goal setting and implementation.

Planning for the new year will give you a renewed sense of purpose in your business. It will serve as a reminder of why you started your business and give you the motivation to hit the ground running in the new year.

To get started with planning your goals for the upcoming year, it’s important to first reflect on the past 12 months. Start by reviewing your business plan for the year and consider what worked for you and what didn’t. Ask yourself why you were able to reach some of your goals and not others. You can gain clarity by asking yourself questions such as:

• Where did I see success?
• What didn’t go to plan?
• Did I achieve the goals I set for your business last year? Why or why not?

Take note of what information you can gather from different tools that can also assist in your review:

• Website analytics
• Social media insights
• Practice Better Reports & Analytics
• Client feedback

Determine Your New Goals & Objectives

Once you’ve reviewed the past year, you’ll be ready to determine what you’d like to focus on achieving in the upcoming year.

Take note of both the quantitative and qualitative aspects of your business when considering your goals. Use your dreams as inspiration, but ensure the goals you set for yourself are attainable and actionable.

1. Quantitative Outcomes

Quantitative outcomes are objective, measurable, and numerical in nature. They aren’t influenced by your personal feelings or opinions. Consider reviewing the following quantitative information when planning for the new year:

• Your income (monthly, quarterly, and annually)
• Month-over-month growth
• The number of services, packages, and programs booked and purchased
• The performance of new services and programs launched
• The number of cancellations or no-shows
• Growth on your social media platforms
• Conversion ratios of prospective clients
• Repeat business and referrals

2. Qualitative Outcomes

Qualitative outcomes are more subjective and refer to the quality of something. These aspects of your business can typically be observed but not directly measured. As a business owner, these are important considerations when thinking about the culture of your business and the type of work environment you foster when planning for the new year:

• Did your schedule feel manageable?
• How were your stress levels throughout the year?
• Did you feel in flow and aligned?
• Did your business feel authentic to you?

What a successful business looks like will vary depending on the practitioner, so whether you want to focus your goals on the qualitative aspects of your business, the quantitative, or a combination of both, there is no right or wrong focus when it comes to goal planning.

Map Out Your Goals

Implementing a strategic plan can turn your desires and dreams into real goals that are ready to be put into action. Once you’ve determined what you’d like to achieve, it’s important to further break down your goals into smaller action steps.

A strategic approach to consider is the SMART goals for creating well-defined objectives : Specific, Measurable, Attainable, Relevant, and Time-Bound. This is a formula for ensuring your goals are actionable and can be followed through on.

• Specific : Use as much fine detail and precise wording as possible when crafting your goals. Vague goals do not set the stage for easy strategizing and implementation. Specificity will help your goal be more effective.
• Measurable : Adding a quantifying aspect to your goal makes it much easier to track progress and success. To make a goal as impactful as possible, incorporate numbers that can help act as progress benchmarks.
• Attainable : Goals should inspire you and push you out of your comfort zone. While they should challenge you, they should also be realistic and within reach.
• Relevant : This is your opportunity to evaluate whether or not your goal is truly important to you and your business. Ask yourself, if you follow through with your goal, what impact will this have on your business? Is the goal aligned with your overall vision?
• Time-Bound : Objectives tied to a deadline will reduce the opportunity to procrastinate and keep you moving forward in a timely fashion. Time-bound goals should include a plan of when you’d like to have the entire goal accomplished and deadlines for your broken down, smaller tasks. You can consider what can be accomplished weekly, monthly, or quarterly to contribute to your annual goals.

Breaking down your broader goals into smaller actionable tasks will ensure efficiency and accountability and can help you turn your dreams into reality as you start planning for the new year. Consistent small steps add up to big wins! Smaller tasks will also make it easier to roadmap and create a timeline.

Starting with small, easier-to-implement tasks will also provide quick wins that can boost your sense of progress and help build momentum. This momentum will build so you have the confidence and motivation to take on bigger tasks along the way.

Work backward to break down your goals. Start at the end and think of all the steps it will take along the way to get you to your end goal. When working backward to map out your tasks, identify roadblocks you’ve experienced in the past or are anticipating encountering. This will allow you to be proactive in your approach rather than reactive as hurdles and other challenges present themselves along the way.

Create a Follow-Through Plan

Now that you’ve mapped out your goals for the year ahead, it’s important to implement a clear follow-through plan so you can stay on track when planning for the new year. There are many accountability exercises and strategies to consider:

• Understand your why : Why does it matter for you to achieve this particular goal? What will it mean to your business and you personally? Getting clear on the “why” will reinforce your goals and remind you why you started in the first place as the new year’s motivation and buzz wears off.
• Use the task feature : Take it further by creating Tasks within Practice Better for the action steps you’ve broken down your bigger goals into. Tasks can be set for yourself as a practitioner, with a due date, and will be on the first page you see when you log into your Practitioner Portal. This will provide a visual reminder to keep your goals top of mind.
• Write down your goals : Find a place to track or write down your goals so you can easily remind yourself of what you are working towards. Keeping them somewhere you will see every day will allow your goals to stay top of mind and keep you apprised of what you need to focus on at all times.
• Schedule your goals: Input target deadlines for your goals into your calendar. These scheduled reminders will keep you on the path you’ve mapped out for yourself and keep you accountable to your deadlines. Consider adding monthly and quarterly reminders in your calendar to regularly review your progress.
• Have an accountability partner : An accountability partner is someone you can check in with and who provides you with support and motivation. Consider asking a colleague or friend and sharing your goals with them, and plan to check in with one another regularly.
• Celebrate along the way : Plan to celebrate small wins along the way to maintain momentum and motivation.

The end of the year is a great opportunity for reflection and strategizing on how to reach new heights in your business. Reviewing your business to date, determining your goals, and mapping out an accountability plan will ensure you are planning for the new year with your best foot forward!

Editor’s note: This post was originally published on November 10, 2020, and has been revamped for accuracy and comprehensiveness.

Practice Better is the complete practice management platform for nutritionists, dietitians, and wellness professionals. Streamline your practice and  begin your 14-day free trial today.

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Business Planning for the Year Ahead

Tips & tricks for how to plan for 2023.

The key to business success and continued growth comes down to planning. If you have a solid business plan for the year, your daily decisions will come easy for you. Knowing and understanding your company's mission and vision will help you make informed decisions about what matters most for your business.

It is never too early to start planning for the next year ahead. We've put together some tips and tricks for things you can do to start preparing today.

Set Your Business Mission, Vision, and Goals for the Year

One of the most important things your business can do is define a clear vision and mission statement. These two statements will steer the direction of your company and give your employees an idea of what matters most for your business and what your priorities are. Think of your mission statement as the HOW you get things done and your vision statement as the WHY you do what you do.

Your mission statement should be what your company and business do at its core. What do you do? Who are your customers? This statement should focus on what your business does day in and day out.

Your vision statement focuses more on the future of your business and where you want to be. The vision statement is what drives the purpose of your business.

After these two statements are defined, you can focus on setting your goals for the following year. Do you want to increase your revenue by 10%? Invest more money into marketing? Sell more of a particular type of product? Defining these goals will help you when you go to create your business plan and budget.

Look at the goals you were unable to reach this year and see what changes can be made to reach them next year. Have some of your goals shifted directions? Were there any roadblocks? What was missing?

These goals will also help your employees know where they should focus their efforts throughout the year. In addition, it will help you make sure you have the proper tools and training available to get them and your business where they need to be.

Review Your Past and Current Years

The first thing you will want to do before you start planning for the next year is take a look at your current year. What worked well? What could be improved upon? What did you wish you would have done?

Each year is a learning experience, and you will continually build upon your successes and learn from any failures as your business matures and progresses.

It is essential to note anything that did not work for your business, so you do not repeat the same mistakes the following year or even years later. Keep a running list of things that may have flopped so you can refer to the list each year and avoid making the same mistake twice.

On that same note, it is crucial to see what worked well and continue improving upon it in the coming years. If you had a successful marketing campaign via direct mail, you might consider increasing your direct mail budget next year.

Create or Update Your Business Plan & Budget

Once you have created your mission and vision statement, defined your goals, and reviewed your current year, you are ready to create your business plan and budget. Make sure you take into consideration everything you have learned in the first few steps.

Things to include in your business plan:

• Executive Summary and Company Description: These two things will help guide the rest of your plan. While you know what your company is all about, it may help to get it down on paper. Then you can refine anything that may not make sense and any other employee or outside vendor will have it outlined for them.
• Market Analysis: This is important when creating your plan. You want to know what is at the forefront of your consumer's mind to help determine what products will sell and how you should market to them. You can also look at your competitors to see what they are doing and how they are marketing.
• Services Offered: Writing out what services your business offers or may want to get into will be incredibly helpful for your employees. Your technicians and sales team will know where they should focus their efforts. This will also help in your marketing efforts because you will know what you should prioritize promoting and selling.
• Marketing & Sales: A clear marketing and sales strategy is critical. This is the bread and butter of your business and how you will increase your revenue, so you will want to have a robust marketing plan.
• Financial Projections: It is important to have a goal of what your business will do in revenue the following year. You can use your current year to determine how much you think your business will grow. Having a budget and goal is important and will help keep you on track during the year.

After you understand what your business plan for the upcoming plan is, you can start creating a budget for the next year. A thorough understanding of your expenses is the first step to building a realistic budget. Here are a few helpful tips to get you started:

• Examine Your Revenue: You will want to look back at your past years and see how much revenue you brought in each year. It will be helpful to see how much that revenue has increased or decreased over the years so you can set a realistic expectation for how much you will bring in the following year.
• Gather Fixed & Overhead Costs: You must know your fixed costs and expenses. These things will not change throughout the year and are costs like rent, phone lines, internet, and salaries.
• Consider Variable Costs: You should budget for variable costs throughout the year. These costs will vary based on how much and how often you use them and can be things like office supplies, replacing old equipment, uniforms, etc.
• Budget for Unexpected Costs: You will want to have a safety net in your budget for any unexpected costs that may arise. Having money set aside will give you the peace of mind that you are prepared if something unexpected comes up.
• Review P&L Statements: Looking back at your Profit and Loss statements will help you when budgeting for the year ahead. This will help you know where to put extra money in your budget for the next year.

Once you have defined and gathered all the above information, you can create your budget for the following year.

Bring on the New Year

Now that you have thoroughly planned for the next year, you can kick back and relax knowing you have a solid plan for running and growing your business! This planning will help you when making key business decisions and will give you and your employees a direction to focus on throughout the year.

Successware is an all-in-one business management solution to help you manage and grow your business. To schedule a demo and learn about our features, schedule a demo today .

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IRS delivers strong 2024 tax filing season; expands services for millions of people on phones, in-person and online with expanded funding

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IR-2024-109, April 15, 2024

WASHINGTON — With the April tax filing deadline here, the Internal Revenue Service highlighted a variety of improvements that dramatically expanded service for millions of taxpayers during the 2024 filing season.

Through Inflation Reduction Act funding, the IRS continued to expand taxpayer service levels not seen in more than a decade with double-digit gains occurring in critical areas. Compared to a year ago, the IRS answered over 1 million more taxpayer phone calls this tax season, helped over 170,000 more people in-person and saw 75 million more IRS.gov visits fueled by a new and expanded Where’s My Refund? tool.

“Taxpayers continued to see major improvements from the IRS during the 2024 tax season,” said IRS Commissioner Danny Werfel. “A well-funded IRS is like night and day for taxpayers. With the help of more funding and added resources, service for taxpayers this filing season eclipsed levels seen during the past decade. This tax season meant real-world improvements for people looking for help, whether calling, visiting in-person or using IRS.gov.”

“We still have much more work to do, both to finish the 2024 tax season as well as put in place continued improvements made possible by Inflation Reduction Act funding,” Werfel said. “But this filing season marks another important chapter where we’ve improved service for taxpayers, continuing an accelerating trend in the story of transforming the IRS.”

Through April 6, the IRS processed more than 100 million individual tax returns. Tens of millions more will come in advance of the April deadline, the busiest time of the year for tax returns. The IRS also projects about 19 million taxpayers will file extensions, which will be due Oct. 15.

Since the start of the January tax season, the IRS has delivered more than $200 billion in refunds through early April. The average refund was $3,011, a 4.6% increase from last April’s average of $2,878.

Here are major filing season numbers in 10 key areas. These numbers, generally from late March and early April, reflect the historic 2024 tax season taking place at the IRS:

• Improved phone service . Continuing a trend seen last year following the addition of 5,000 new telephone assistors, the IRS level of service on its main phone lines reached more than 88%. That’s above the 84% level seen last year and more than a five-fold increase from the phone service levels seen during the pandemic era period, when the level of service was at just 15% in 2022.
• More calls answered. The IRS answered more taxpayer calls on its live assistor lines this year, a 16.8% increase from 2023. IRS assistors handled 7,608,000 calls, up from 6,513,000 the year before. IRS automated lines handled another approximately 7 million calls, 280,000 more than the previous year.
• Faster response times. Taxpayers waited, on average, just over three minutes for help on the IRS main phone lines. This is down from four minutes in 2023 and 28 minutes in filing season 2022.
• More callback options. The IRS offered callback options on 97% of the phone lines this filing season. The agency offered call back for over 4 million taxpayers this tax season, more than double the 1.8 million calls in 2023. This option, offered when phone lines were busy, saved taxpayers nearly 1.4 million hours of wait time on the phones.
• More in-person help. The IRS helped 170,000 more taxpayers in-person this filing season than in 2023. IRS employees at Taxpayer Assistance Centers (TACs) served 648,000 taxpayers this year, up from 474,000 in 2023, a 37% increase.
• Expanded in-person hours . The IRS added extended hours at 242 TAC locations across the nation, generating more than 11,000 extra service hours for taxpayers during the 2024 filing season. In addition to extended service hours, IRS also offered taxpayer assistance on Saturdays in more than 70 locations. These evening and Saturday hours made it more convenient for thousands of hard-working taxpayers to get help.
• Additional free help at volunteer sites. The IRS saw tax return preparation work at volunteer sites increase to more than 2.3 million returns this tax season, up 200,000 from last year following work at Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) sites.
• More taxpayers file for free. In addition to volunteer sites, the IRS saw more taxpayers file for free this year; in all, there were over 450,000 more returns filed between volunteer sites, Direct File and Free File. The new Direct File pilot, offered on a limited basis in 12 states, generated more than 60,000 tax returns after opening widely in mid-March. At the same time, the IRS partnership with the Free File partners offering free private-sector software via IRS.gov saw growth with more than 2 million tax returns filed, an increase of 11.2% or more than 200,000 more Free File returns than 2023 .
• Higher usage of IRS.gov. Driven by increased use of the expanded information on the Where’s My Refund? for the 2024 filing season, IRS.gov saw large increases in traffic. The website had nearly 500 million visits, an 18% increase. And Where’s My Refund? accounted for more than 275 million of those visits, up 62 million from 2023 representing a 29% increase.
• More chatbot use. The IRS saw more use of its virtual assistant tool on key IRS.gov pages. There were 832,000 uses this filing season, up nearly 150% from 330,000 uses in 2023.

“These numbers illustrate the strength of this year’s filing season, but the IRS needs to continue working hard to make more improvements and continue transforming to serve taxpayers – not just through the April tax deadline but throughout the year and into the future,” Werfel said.

With the April deadline approaching, the IRS reminds taxpayers there are many ways to get last-minute help. They can visit the special free help page on IRS.gov.

For taxpayers who need an extension of time to file their taxes, there are several options to get an automatic extension through Oct. 15. Although an extension grants extra time to file, it does not extend the obligation to pay taxes due on April 15, 2024. To avoid penalties and late fees, taxpayers who owe should pay either their full tax bill or at least what they can afford to pay by the April 15 deadline.

The IRS estimates 19 million taxpayers will file for an automatic extension.

Taxpayers in Maine and Massachusetts have until April 17 to file and pay taxes due this year. This is because these states observe the Patriots’ Day holiday on April 15 this year and April 16 is the Emancipation Day holiday in the District of Columbia.

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City Politics | Hampton’s proposed $643 million budget lowers…

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City politics | hampton’s proposed $643 million budget lowers real estate tax rate, boosts employee pay and adds speed cameras.

HAMTPON — The city’s proposed $643 million budget for the upcoming fiscal year reduces the real estate tax rate and increases employee salaries, giving civilian workers a pay boost between 3% and 13% depending on amount of time employed.

The planned budget is a 5.2% increase from last year’s $611 million. The additional costs are covered through a $31.8 million increase in revenues — driven by the growth in real estate assessments, consumer-driven local taxes, state revenues, fines and investment earnings.

City Manager Mary Bunting said the city is trying to grow its economy so it won’t have to rely much on residential real estate for revenue growth.

“Our tourism has rebounded from the pandemic, and we expect strong growth in the number of people to visit our community,” Bunting said. “So we’re not going to rest on our laurels. We’re going to do all we can to boost our local economy.”

About 45% of the general fund budget goes toward the school division. The school budget includes $5.7 million to provide a 3% raise for employees and adds more than 200 employees to the payroll.

Employee compensation

Assistant City Manager Brian DeProfio said the city plans to spend an additional $7.5 million in the upcoming fiscal year on employee compensation. Some will be used to provide a 3% general wage increase for civilian employees. But salary increases to address pay compression are also included in the spending plan. The budget includes a 0.5% increase for each year of service (up to a 10% maximum additional) for a maximum increase of 13%. DeProfio said the median increase for employees would be about 5%.

“Our most tenured employees, those with 20 years or more service with the city, will receive a 13% increase,” Bunting said. “The combination of general wage increase plus the 0.5% per year of service tenure adjustment will significantly address the compression that has long impacted our civilian workforce.”

The budget also continues the city’s step plan (first implemented in the current fiscal year) for all sworn public safety officers, providing a 2.5% pay differential for each year of service for the first 10 years of service and then every two years afterward.

New expenditures

One of the new proposed costs in the budget is $3.4 million to implement speed cameras at the city’s schools . The money would cover a pilot program and the possible expansion of the speed cameras in all 34 school zones. However, the program is expected to pay for itself because money collected from violations would offset the cost of the cameras.

The city’s capital improvement plan — a 5-year spending proposal — is adopted separately from the city budget. The first year of the CIP is incorporated into the city manager’s recommended budget. The CIP calls for $71 million to be spent in 2024-25.

Some projects include Hampton City Schools maintenance and technology investments ($7.5 million), Virginia Peninsula Community College site improvements ($182,849) and nearly $2 million worth of renovations to the Hampton Roads Convention Center (paid for through a special fund, not tax dollars).

The city also plans to spend almost $8.5 million on wastewater infrastructure rehabilitation and $8.2 million on citywide street and traffic maintenance.

To help offset some of the impact of real estate tax assessment increases, Bunting proposed lowering the tax rate from $1.16 per $100 of assessed value to $1.15 per $100 of assessed value. This is the third consecutive year the city has lowered the rate. Karl Daughtrey, Hampton’s director of finance, previously said each penny of the tax rate generates about $1.5 million in revenue for the city.

Bunting noted that three years ago, the city’s rate was $1.24, and said the city made “substantial progress” in making its rate competitive compared with other nearby cities. She said the city “strives to provide tax relief wherever we can.”

However, the city plans to increase its wastewater fee by about $10.96  a month and its solid waste fee by $1.53 a week. The solid waste fee increases are to cover increased costs of recycling, increased costs to hire drivers and steam plant equipment upgrades. The wastewater fee increases are due to the need to cover state-mandated maintenance of aging pipes and pump stations and pollution reduction.

“This is the one that sort of pains us the most, we really didn’t want to have to do this,” Bunting said of the wastewater rate increase. “But we will not meet the state mandates if we do not do it.”

The full budget will be online Monday. Printed copies will soon be available in city libraries.

City Council will hold a public hearing and vote April 24 on the Capital Improvement Plan. It will hold public hearings on the budget that day and May 1, with a final vote scheduled for May 8. The CIP hearing is separate from the regular budget hearing April 24.

Josh Janney, [email protected].

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Want to see the next total solar eclipse in 2026? An expert recommends booking travel now.

• 2026 will be Europe's first total solar eclipse in 27 years.
• Travelers worldwide will likely head to Spain, Iceland, and Greenland for the event.
• A hotel expert encouraged travelers to start planning and booking their trips now.

It'll be two decades before the next total solar eclipse hits the US .

Another option: hop on a plane to Europe and turn the 2026 total solar eclipse into a viewing vacation.

Eclipse cartographer Michael Zeiler at GreatAmericanEclipse.com told Space.com that up to 3.7 million people likely traveled for the solar eclipse on Monday.

HotelPlanner's chief communication officer, Philip Ballard, told Business Insider that the eclipse was a major revenue generator for many cities. For places like Austin, Texas, and Rochester, New York, it could have created $1 billion in revenue, Vox reported.

"I would say the total solar eclipse has become a global phenomenon," Ballard said.

Ballard added that the next solar eclipse , which will pass through Iceland, Greenland, and Spain on August 12, 2026, could result in similar tourism and revenue influxes.

And if travelers are considering a trip to Europe for the solar eclipse, Ballard recommends planning your trip now.

Determine your eclipse viewing destination

According to Space.com , 2026 will be Europe's first total solar eclipse in 27 years. Its path will go through Greenland, parts of western Iceland, and northern Spain.

Choosing where to watch the eclipse will be a tough and important decision for travelers.

Iceland and Greenland have some positives. These regions will experience longer totality times, so viewers can watch the eclipse longer. Plus, the sun will be higher in the sky, so finding a spot to watch the eclipse will be less challenging, Space.com reported.

The downside is that these regions are more likely to be cloudy, according to the outlet.

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While parts of Spain are likely to offer clearer skies, the eclipse's timing will be shorter and closer to the horizon, which means travelers will need to plan and track down a viewing location with unobstructed views of the western horizon, Space.com reported.

Regardless of the destination, according to the outlet, one bonus is that the strongest meteor shower in the Northern Hemisphere will happen the following night, so travelers can pack two events into one trip.

Book flights and hotels far in advance

Ballard encouraged people to book their hotels in their destination of choice as far in advance as possible.

"You should start looking now and booking hotels now because those cities in the path are already going to be at peak season," Ballard said.

Ballard said it's similar to when a Super Bowl city is determined or a Taylor Swift tour date is announced — you immediately see spikes in bookings. He predicts hotel occupancy rates will hit near-record highs, and room prices may double around the solar eclipse date.

Ballard's general rule of thumb is to book international travel at least three months in advance, but since this is such an anticipated event, booking earlier is smart. His advice is to start discussing plans with friends and family. If you decide on a destination, book a refundable room to keep your options open if plans change.

Regarding purchasing a plane ticket, a study from Expedia states that international travel's sweet spot is at least six months in advance.

According to Expedia, travelers who book six months in advance save an average of 10% more than travelers booking within two months or less.

Skip the hassle of planning altogether and book a solar eclipse tour

Another option is to let a tour operator do the work for you. A handful of tour companies have seen the increased interest in the solar eclipse and launched tours designed around the event.

These tours will have predetermined locations to view the eclipse, hotel blocks reserved, and itineraries highlighting both the region and the eclipse.

However, these can sell out quickly. For example, Space and Telescope created an 11-day tour of Spain around viewing the 2026 solar eclipse. The tour has already sold out as of Wednesday, and the waitlist is full.

Other operators, such as Wilderness Travel and Eclipse Traveler, have similar itineraries for the total eclipse in 2026.

Watch: A small Australian town was treated to a rare hybrid solar eclipse

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General Motors to move Detroit HQ to new downtown building, plans to redevelop Renaissance Center

DETROIT — General Motors will move its Detroit headquarters to a new downtown office building next year and work to redevelop its iconic home along the Detroit River, company and city officials confirmed Monday.

The announcement was made at the site of the old Hudson’s department store, which is being developed into a tower and 12-story office building that will house GM and is being built by the Bedrock real estate firm.

Bedrock will join GM, the city, and Wayne County in coming up with ideas to remake the seven-building Renaissance Center, the company’s current world headquarters and a showpiece on the city’s skyline that’s often shown on televised sports broadcasts.

GM CEO Mary Barra said the move to a brand new state-of-the-art office building in the heart of the city will help GM recruit talent in the future. The new site is about a mile (1.6 kilometers) north of the Renaissance Center. The move also keeps GM’s headquarters in the city for the foreseeable future, she said.

“We’re going to be in the heart of the city,” Barra said. “Our people are already excited to be in Detroit and live here. I think having this workspace that’s modern and new that really fits the way people work today, I think it’s definitely going to be an attraction.”

Bedrock Chairman Dan Gilbert said office building on the Hudson’s site on Woodward Avenue was designed and built to house a major corporation. The building and the adjacent tower will have meeting space, retail, a luxury hotel and living space, along what was America’s first paved road, he said.

The move will help Detroit continue to thrive, he said.

Mayor Mike Duggan said GM and Detroit have risen and fallen together for the past century, and he’s pleased to say that “GM and Detroit are rising together again.”

The future of Renaissance Center, home to GM through its brush with death and bankruptcy in 2009 as well as multiple years of huge profits, remains unclear. But the move next year will mark the end of an era for the automotive giant.

The main tower, the tallest building in Detroit, is 73 stories.

Through the years and especially after the pandemic, the number of GM employees at the building has dwindled, and multiple businesses located there have closed.

Barra said GM is open to ideas about the Renaissance Center complex, which the company bought nearly three decades ago. The company invested more than $1 billion there, she said. It’s not selling the building at present, but that is possible.

Bedrock owns multiple office buildings throughout the city’s downtown and has renovated many of them.

Barra said GM, Bedrock and governments will explore residential, commercial and mixed uses for the iconic tower complex, known locally as the RenCen.

“I am confident that together we can create a right future for that site,” Barra said Monday.

Duggan said Gilbert will know what to do with the complex in the future.

GM bought the tower complex in 1996 and later moved its headquarters there from a site north of downtown. It has housed the company ever since.

Bedrock has been buying up properties downtown for many years and has led its rebirth. Gilbert also runs loan company Rocket Mortgage.

In a 2022 interview, Barra told The Associated Press that GM will keep its main office in the RenCen complex just across the Detroit River from Canada.

But she qualified her statements, saying she couldn’t predict what might happen in five, 10 or 15 years. Since then, about 5,000 white-collar workers at GM took early retirement buyouts, and may workers are still on a hybrid office-home work schedule, so GM needs less office space.

The company takes up about 1 1/2 of the RenCen’s towers, which have seen little pedestrian traffic for years. Much of GM’s work force, including product development and engineering, is north of the city at an updated 1950s technical center in suburban Warren. After GM’s 2009 bankruptcy, the company considered moving the headquarters there.

The Renaissance Center was built by Henry Ford II, who formed a coalition in the 1970s in an effort to reinvigorate Detroit’s downtown.

Bedrock announced last week that the final structural steel beam had been put in place on the Hudson’s tower, which is expected to have 1.5 million square feet of retail, office, dining, hospitality and residential space.