uk essay reflection

• Cambridge Libraries

Study Skills

Reflective practice toolkit, introduction.

• What is reflective practice?
• Everyday reflection
• Models of reflection
• Barriers to reflection
• Free writing
• Reflective writing exercise
• Bibliography

Many people worry that they will be unable to write reflectively but chances are that you do it more than you think!  It's a common task during both work and study from appraisal and planning documents to recording observations at the end of a module. The following pages will guide you through some simple techniques for reflective writing as well as how to avoid some of the most common pitfalls.

What is reflective writing?

Writing reflectively involves critically analysing an experience, recording how it has impacted you and what you plan to do with your new knowledge. It can help you to reflect on a deeper level as the act of getting something down on paper often helps people to think an experience through.

The key to reflective writing is to be analytical rather than descriptive. Always ask why rather than just describing what happened during an experience. 

Remember...

Reflective writing is...

• Written in the first person
• Free flowing
• A tool to challenge assumptions
• A time investment

Reflective writing isn't...

• Written in the third person
• Descriptive
• What you think you should write
• A tool to ignore assumptions
• A waste of time

Adapted from The Reflective Practice Guide: an Interdisciplinary Approach / Barbara Bassot.

You can learn more about reflective writing in this handy video from Hull University:

Created by SkillsTeamHullUni

• Hull reflective writing video transcript (Word)
• Hull reflective writing video transcript (PDF)

Where might you use reflective writing?

You can use reflective writing in many aspects of your work, study and even everyday life. The activities below all contain some aspect of reflective writing and are common to many people:

1. Job applications

Both preparing for and writing job applications contain elements of reflective writing. You need to think about the experience that makes you suitable for a role and this means reflection on the skills you have developed and how they might relate to the specification. When writing your application you need to expand on what you have done and explain what you have learnt and why this matters - key elements of reflective writing.

2. Appraisals

In a similar way, undertaking an appraisal is a good time to reflect back on a certain period of time in post. You might be asked to record what went well and why as well as identifying areas for improvement.

3. Written feedback

If you have made a purchase recently you are likely to have received a request for feedback. When you leave a review of a product or service online then you need to think about the pros and cons. You may also have gone into detail about why the product was so good or the service was so bad so other people know how to judge it in the future.

4. Blogging

Blogs are a place to offer your own opinion and can be a really good place to do some reflective writing. Blogger often take a view on something and use their site as a way to share it with the world. They will often talk about the reasons why they like/dislike something - classic reflective writing.

5. During the research process

When researchers are working on a project they will often think about they way they are working and how it could be improved as well as considering different approaches to achieve their research goal. They will often record this in some way such as in a lab book and this questioning approach is a form of reflective writing.

6. In academic writing

Many students will be asked to include some form of reflection in an academic assignment, for example when relating a topic to their real life circumstances. They are also often asked to think about their opinion on or reactions to texts and other research and write about this in their own work.

Think about ... When you reflect

Think about all of the activities you do on a daily basis. Do any of these contain elements of reflective writing? Make a list of all the times you have written something reflective over the last month - it will be longer than you think!

Reflective terminology

A common mistake people make when writing reflectively is to focus too much on describing their experience. Think about some of the phrases below and try to use them when writing reflectively to help you avoid this problem:

• The most important thing was...
• At the time I felt...
• This was likely due to...
• After thinking about it...
• I learned that...
• I need to know more about...
• Later I realised...
• This was because...
• This was like...
• I wonder what would happen if...
• I'm still unsure about...
• My next steps are...

Always try and write in the first person when writing reflectively. This will help you to focus on your thoughts/feelings/experiences rather than just a description of the experience.

Using reflective writing in your academic work

Many courses will also expect you to reflect on your own learning as you progress through a particular programme. You may be asked to keep some type of reflective journal or diary. Depending on the needs of your course this may or may not be assessed but if you are using one it's important to write reflectively. This can help you to look back and see how your thinking has evolved over time - something useful for job applications in the future. Students at all levels may also be asked to reflect on the work of others, either as part of a group project or through peer review of their work. This requires a slightly different approach to reflection as you are not focused on your own work but again this is a useful skill to develop for the workplace.

You can see some useful examples of reflective writing in academia from Monash University ,  UNSW (the University of New South Wales) and Sage . Several of these examples also include feedback from tutors which you can use to inform your own work.

Laptop/computer/broswer/research by StockSnap via Pixabay licenced under CC0.

Now that you have a better idea of what reflective writing is and how it can be used it's time to practice some techniques.

This page has given you an understanding of what reflective writing is and where it can be used in both work and study. Now that you have a better idea of how reflective writing works the next two pages will guide you through some activities you can use to get started.

• << Previous: Barriers to reflection
• Next: Free writing >>
• Last Updated: Jun 21, 2023 3:24 PM
• URL: https://libguides.cam.ac.uk/reflectivepracticetoolkit

© Cambridge University Libraries | Accessibility | Privacy policy | Log into LibApps

• Subject Guides

Academic writing: a practical guide

Reflective writing.

• Academic writing
• The writing process
• Academic writing style
• Structure & cohesion
• Criticality in academic writing
• Working with evidence
• Referencing
• Assessment & feedback
• Dissertations
• Examination writing
• Academic posters
• Feedback on Structure and Organisation
• Feedback on Argument, Analysis, and Critical Thinking
• Feedback on Writing Style and Clarity
• Feedback on Referencing and Research
• Feedback on Presentation and Proofreading

Writing reflectively is essential to many academic programmes and also to completing applications for employment. This page considers what reflective writing is and how to do it. 

What is reflection?

Reflection is something that we do everyday as part of being human. We plan and undertake actions, then think about whether each was successful or not, and how we might improve next time. We can also feel reflection as emotions, such as satisfaction and regret, or as a need to talk over happenings with friends. See below for an introduction to reflection as a concept. 

Reflection in everyday life [Google Slides]

What is reflective writing?

Reflective writing should be thought of as recording reflective thinking. This can be done in an everyday diary entry, or instruction in a recipe book to change a cooking method next time. In academic courses, reflective is more complex and focussed. This section considers the main features of reflective writing. 

Reflective writing for employability

When applying for jobs, or further academic study, students are required to think through what they have done in their degrees and translate it into evaluative writing that fulfils the criteria of job descriptions and person specifications. This is a different style of writing, the resource below will enable you to think about how to begin this transition. 

There are also lots of resources available through the university's careers service and elsewhere on the Skills Guides. The links below are to pages that can offer further support and guidance. 

• Careers and Placements Service resources Lots of resources that relate to all aspects of job applications, including tailored writing styles and techniques.

The language of reflective writing

Reflective academic writing is: 

• almost always written in the first person.
• evaluative - you are judging something.
• partly personal, partly based on criteria.
• analytical - you are usually categorising actions and events.
• formal - it is for an academic audience.
• carefully constructed. 

Look at the sections below to see specific vocabulary types and sentence constructions that can be useful when writing reflectively. 

Language for exploring outcomes

A key element of writing reflectively is being able to explain to the reader what the results of your actions were. This requires careful grading of language to ensure that what you write reflects the evidence of what happened and to convey clearly what you achieved or did not achieve. 

Below are some ideas and prompts of how you can write reflectively about outcomes, using clarity and graded language. 

Expressing uncertainty when writing about outcomes:

• It is not yet clear that…
• I do not yet (fully) understand...
• It is unclear...
• It is not yet fully clear...
• It is not yet (fully?) known… 
• It appears to be the case that…
• It is too soon to tell....

Often, in academic learning, the uncertainty in the outcomes is a key part of the learning and development that you undertake. It is vital therefore that you explain this clearly to the reader using careful choices in your language. 

Writing about how the outcome relates to you:

• I gained (xxxx) skills… 
• I developed… 
• The experience/task/process taught me… 
• I achieved…
• I learned that…
• I found that… 

In each case you can add in words like, ‘significantly’, ‘greatly’, ‘less importantly’ etc. The use of evaluative adjectives enables you to express to the reader the importance and significance of your learning in terms of the outcomes achieved. 

Describing how you reached your outcomes:

• Having read....
• Having completed (xxxx)...
• I analysed…
• I applied… 
• I learned…
• I experienced… 
• Having reflected…

This gives the reader an idea of the nature of the reflection they are reading. How and why you reach the conclusions and learning that you express in your reflective writing is important so the reader can assess the validity and strength of your reflections. 

Projecting your outcomes into the future:

• If I completed a similar task in the future I would…
• Having learned through this process I would… 
• Next time I will…
• I will need to develop…. (in light of the outcomes)
• Next time my responses would be different....

When showing the reader how you will use your learning in the future, it is important to be specific and again, to use accurate graded language to show how and why what you choose to highlight matters. Check carefully against task instructions to see what you are expected to reflect into the future about. 

When reflecting in academic writing on outcomes, this can mean either the results of the task you have completed, for example, the accuracy of a titration in a Chemistry lab session, or what you have learned/developed within the task, for example, ensuring that an interview question is written clearly enough to produce a response that reflects what you wished to find out. 

Language choices are important in ensuring the reader can see what you think in relation to the reflection you have done. 

Language for interpretation

When you interpret something you are telling the reader how important it is, or what meaning is attached to it. 

You may wish to indicate the value of something:

• superfluous
• non-essential

E.g. 'the accuracy of the transcription was essential to the accuracy of the eventual coding and analysis of the interviews undertaken. The training I undertook was critical to enabling me to transcribe quickly and accurately' 

You may wish to show how ideas, actions or some other aspect developed over time:

• Initially 
• subsequently
• in sequence 

E.g. 'Before we could produce the final version of the presentation, we had to complete both the research and produce a plan. This was achieved later than expected, leading to subsequent rushing of creating slides, and this contributed to a lower grade'. 

You may wish to show your viewpoint or that of others:

• did not think
• articulated
• did/did not do something

Each of these could be preceded by 'we' or 'I'.

E.g. 'I noticed that the model of the bridge was sagging. I expressed this to the group, and as I did so I noticed that two members did not seem to grasp how serious the problem was. I proposed a break and a meeting, during which I intervened to show the results of inaction.'

There is a huge range of language that can be used for interpretation, the most important thing is to remember your reader and be clear with them about what your interpretation is, so they can see your thinking and agree or disagree with you. 

Language for analysis

When reflecting, it is important to show the reader that you have analysed the tasks, outcomes, learning and all other aspects that you are writing about. In most cases, you are using categories to provide structure to your reflection. Some suggestions of language to use when analysing in reflective writing are below:

Signposting that you are breaking down a task or learning into categories:

• An aspect of…
• An element of…
• An example of…
• A key feature of the task was... (e.g. teamwork)
• The task was multifaceted… (then go on to list or describe the facets)
• There were several experiences…
• ‘X’ is related to ‘y’

There may be specific categories that you should consider in your reflection. In teamwork, it could be individual and team performance, in lab work it could be accuracy and the reliability of results. It is important that the reader can see the categories you have used for your analysis. 

Analysis by chronology:

• Subsequently
• Consequently
• Stage 1 (or other)

In many tasks the order in which they were completed matters. This can be a key part of your reflection, as it is possible that you may learn to do things in a different order next time or that the chronology influenced the outcomes. 

Analysis by perspective:

• I considered

These language choices show that you are analysing purely by your own personal perspective. You may provide evidence to support your thinking, but it is your viewpoint that matters. 

• What I expected from the reading did not happen…
• The Theory did not appear in our results…
• The predictions made were not fulfilled…
• The outcome was surprising because… (and link to what was expected)

These language choices show that you are analysing by making reference to academic learning (from an academic perspective). This means you have read or otherwise learned something and used it to form expectations, ideas and/or predictions. You can then reflect on what you found vs what you expected. The reader needs to know what has informed our reflections. 

• Organisation X should therefore…
• A key recommendation is… 
• I now know that organisation x is… 
• Theory A can be applied to organisation X

These language choices show that analysis is being completed from a systems perspective. You are telling the reader how your learning links into the bigger picture of systems, for example, what an organisation or entity might do in response to what you have learned. 

Analysing is a key element of being reflective. You must think through the task, ideas, or learning you are reflecting on and use categories to provide structure to your thought. This then translates into structure and language choices in your writing, so your reader can see clearly how you have used analysis to provide sense and structure to your reflections. 

Language for evaluation

Reflecting is fundamentally an evaluative activity. Writing about reflection is therefore replete with evaluative language. A skillful reflective writer is able to grade their language to match the thinking it is expressing to the reader. 

Language to show how significant something is:

• Most importantly
• Significantly 
• The principal lesson was… 
• Consequential
• Fundamental
• Insignificant
• In each case the language is quantifying the significance of the element you are describing, telling the reader the product of your evaluative thought. 

For example, ‘when team working I initially thought that we would succeed by setting out a plan and then working independently, but in fact, constant communication and collaboration were crucial to success. This was the most significant thing I learned.’ 

Language to show the strength of relationships:

• X is strongly associated with Y
• A is a consequence of B
• There is a probable relationship between… 
• C does not cause D
• A may influence B
• I learn most strongly when doing A

In each case the language used can show how significant and strong the relationship between two factors are. 

For example, ‘I learned, as part of my research methods module, that the accuracy of the data gained through surveys is directly related to the quality of the questions. Quality can be improved by reading widely and looking at surveys in existing academic papers to inform making your own questions’

Language to evaluate your viewpoint:

• I was convinced...
• I have developed significantly…
• I learned that...
• The most significant thing that I learned was…
• Next time, I would definitely…
• I am unclear about… 
• I was uncertain about… 

These language choices show that you are attaching a level of significance to your reflection. This enables the reader to see what you think about the learning you achieved and the level of significance you attach to each reflection. 

For example, ‘when using systematic sampling of a mixed woodland, I was convinced that method A would be most effective, but in reality, it was clear that method B produced the most accurate results. I learned that assumptions based on reading previous research can lead to inaccurate predictions. This is very important for me as I will be planning a similar sampling activity as part of my fourth year project’ 

Evaluating is the main element of reflecting. You need to evaluate the outcomes of the activities you have done, your part in them, the learning you achieved and the process/methods you used in your learning, among many other things. It is important that you carefully use language to show the evaluative thinking you have completed to the reader.

Varieties of reflective writing in academic studies

There are a huge variety of reflective writing tasks, which differ between programmes and modules. Some are required by the nature of the subject, like in Education, where reflection is a required standard in teaching.

Some are required by the industry area graduates are training for, such as 'Human Resources Management', where the industry accreditation body require evidence of reflective capabilities in graduates.

In some cases, reflection is about the 'learning to learn' element of degree studies, to help you to become a more effective learner. Below, some of the main reflective writing tasks found in University of York degrees are explored. In each case the advice, guidance and materials do not substitute for those provided within your modules. 

Reflective essay writing

Reflective essay tasks vary greatly in what they require of you. The most important thing to do is to read the assessment brief carefully, attend any sessions and read any materials provided as guidance and to allocate time to ensure you can do the task well.

Reflective learning statements

Reflective learning statements are often attached to dissertations and projects, as well as practical activities. They are an opportunity to think about and tell the reader what you have learned, how you will use the learning, what you can do better next time and to link to other areas, such as your intended career. 

Making a judgement about academic performance

Think of this type of writing as producing your own feedback. How did you do? Why? What could you improve next time? These activities may be a part of modules, they could be attached to a bigger piece of work like a dissertation or essay, or could be just a part of your module learning. 

The four main questions to ask yourself when reflecting on your academic performance. 

• Why exactly did you achieve the grade you have been awarded? Look at your feedback, the instructions, the marking scheme and talk to your tutors to find out if you don't know. 
• How did your learning behaviours affect your academic performance? This covers aspects such as attendance, reading for lectures/seminars, asking questions, working with peers... the list goes on. 
• How did your performance compare to others? Can you identify when others did better or worse? Can you talk to your peers to find out if they are doing something you are not or being more/less effective?
• What can you do differently to improve your performance? In each case, how will you ensure you can do it? Do you need training? Do you need a guide book or resources? 

When writing about each of the above, you need to keep in mind the context of how you are being asked to judge your performance and ensure the reader gains the detail they need (and as this is usually a marker, this means they can give you a high grade!). 

Writing a learning diary/blog/record

A learning diary or blog has become a very common method of assessing and supporting learning in many degree programmes. The aim is to help you to think through your day-to-day learning and identify what you have and have not learned, why that is and what you can improve as you go along. You are also encouraged to link your learning to bigger thinking, like future careers or your overall degree. 

Other support for reflective writing

Online resources.

The general writing pages of this site offer guidance that can be applied to all types of writing, including reflective writing. Also check your department's guidance and VLE sites for tailored resources.

Other useful resources for reflective writing:

Appointments and workshops 

• << Previous: Dissertations
• Next: Examination writing >>
• Last Updated: Apr 3, 2024 4:02 PM
• URL: https://subjectguides.york.ac.uk/academic-writing

• Fair Use Policy
• Customer Login

Complete Guide to Writing a Reflective Essay

3466 words (14 pages)

06/05/20 Reference this

This article, written by the nursing professionals at NursingAnswers.net will show you how to write a reflective essay, and will guide you through the process of writing this specific type of paper. If you have been given a reflective essay assignment for the first time, you might have a lot of questions, such as: ‘ What is the point of this assignment?’, ‘How do I write a reflective essay?’, or ‘ What am I supposed to learn from this?’ The good news is that these are all valid questions, and you should be asking them. In fact, it is exactly these kinds of questions that provide the very foundation of reflective thinking—so if you’re already asking yourself such questions, then congratulations, you are well on your way to becoming a skilled reflective thinker. We will therefore address each of these questions in turn, and more, as we discuss the ins and outs of writing a reflective essay.

Reflective Essay Comparison Table

What is the point of a ‘reflective essay’.

To begin with then, your first question might be that of deriving the point of a reflective essay. The first thing you should know then, is that very essence of a reflective essay, at its most fundamental level, is that it should reflect on an experience that you have had—hence the name. This reflection will obviously vary depending upon your field of study, but the principle is the same: you will have had a particular experience in the field, or in life in general, and you will then write about it, and reflect upon it will various analyses. More specifically, you will do this by first briefly describing what happened, from your own unique point of view, before reflecting upon this, and trying to learn something from the experience by putting this in the context of any perspectives or theories that you have studied, or simply by analysing the experience after the event in a little more depth, and trying to understand what happened.

If you know in advance that you are going to write a reflective essay about a particular experience, then it can be useful to keep a journal as you go along, so that you’re not relying exclusively on your memories (as memories can be malleable, and are not as accurate as most people believe), and this journal might also include some reflections as you go along too, so that you have an immediate record of how you felt or viewed the events at the moment they unfolded. Indeed, on this subject, there can be said to be two main types of reflection, in: (1) reflections made during an event, and (2) reflections made after an event. So, you may need to decide which type of reflections you are going to focus on—but you will only be able to choose if you first know that you will be writing a reflective essay, before an event occurs. The bottom line is though, that the underlying point of writing a reflective essay is so that you can learn something about yourself, and about your field of study, by drawing on a practical experience.

How Do I Write a Reflective Essay?

Thinking About Tenses

As a result of talking about your personal experience, unlike traditional essays, which almost always use the third-person, a reflective essay will typically use the first-person style of writing (which means using the pronoun ‘I’ a lot, and talking from your own individual point of view). To clarify then, if you are not completely familiar with the third and first-person viewpoints, an example of a third-person and first-person account, is as follows:

THIRD PERSON: “Observations were made of the research participants, and notes were kept via a secure, password-protected, laptop computer”.

FIRST PERSON: “I made observations of the research participants, and I kept notes via a secure, password-protected, laptop computer”.  

This change in tense then, is the first clear distinction to be made between a traditional academic essay, and a reflective essay—so in order to write a reflective essay, you need to become adept at this first-person style of writing. Fortunately, though, most people find this first-person approach to writing much easier and more natural than the third-person viewpoint, so this should not be a major problem.

If you need help with your reflective writing then take a look at the reflective essay writing service at NursingAnswers.net.

Thinking About the Structure of Your Paper

Next, you need to think about the structure of your paper. A good reflective essay should describe an event or an experience, while it should also analyse what the experience means, and what you have learned from it. Simply by discussing and then analysing a past event, this in itself makes the piece reflective, by definition. However, there are various ways that you might go about this, from a structural point of view. For example, you might have a section that first briefly describes the experience or event, from your own point of view, before going on to an analysis section; or, you might decide to insert reflections and analyses as you go along, so that the reflective element is also contained within the description part—it’s up to you. In the end, there is no right or wrong answer, but the important thing is that you do include some significant reflective elements, and some analyses of the experience; otherwise, it is simply a descriptive piece, and not a reflective one. Therefore, the basic format of a reflective essay will be a standard: Introduction , Main Body , and Conclusion . However, as noted, you might split the main body into a distinct descriptive section and an analysis section, or you could merge the two.

• Essay Structure 1: Introduction, Main Body, Conclusion
• Essay Structure 2: Introduction, Description of Event, Analysis, Conclusion

Thus, if you choose to go with Essay Structure 1, then you will need to merge your description and reflective analysis, and you can do this by having a topic sentence (detailing this particular part of your experience), followed by some analysis and supporting details, and then by adding a paragraph-ending mini conclusion—and then you can follow this micro-structure within each proceeding paragraph in your Main Body. As such, in Essay Structure 1, each paragraph of your Main Body might look something like this:

• Topic Sentence: Describe this part of your experience and what happened
• Analysis and Supporting Details: Reflect upon this particular part of the experience (and try to explain it with the use of various theories, perspectives, or supporting evidence)
• Paragraph-Ending Mini Conclusion: Round off the paragraph by making some conclusions based upon the reflections

However, for many people, Essay Structure 2 might be easier to handle, as by taking this approach, you can simply write a description of your experience in full, and then analyse everything, in more general terms, and pick out particular parts that you find especially interesting. In the end, the approach you take is very much a personal preference, and you should not be marked down by taking either approach—unless, of course, your assignment has specifically requested a particular structure from the outset.

You can find hundreds of example reflective essays at NursingAnswers.net

Thinking About the Tone of Your Reflective Essay

The tone of your reflective essay is also important, and should be formal in nature, without being overly academic, as you will be including your personal thoughts and feelings, which are subjective in nature. Thus, you can include academic elements, and the piece should be referenced like any other academic piece of work if you include in-text citations in the piece, but this should also be balanced by a more subjective and reflective approach, which should naturally come across if you are writing in the first-person. Just remember that this, ultimately, is an essay, and treat it as such. Moreover, it is also important to get this tone right from the outset, as first impressions matter. This can be refined with each proceeding draft though; so don’t worry too much if you’re not able to nail this down right from the start. Therefore, as you progress, you should start to get a feel for what is required, and you can then fine-tune this with further drafts.

What Are You Supposed to Learn From Writing a Reflective Essay?

By going through the process of writing a reflective essay, it is hoped that you will come to some deeper understanding of yourself, of your experience, and that you will develop some insights into what you might do better next time to achieve different results. Therefore, by reflecting upon your experience, and analysing it, you might begin to view the event through a different lens, and this might shape your future experience and thinking. As such, depending upon your field of study, such shifts in your thinking could be extremely important.

For example, if you are working in the field of social work, you might have had an experience with a difficult client, who has physically abused you, and this might have left you confused and questioning your career choice if you do not fully understand why they became violent. However, by reflecting more deeply upon the event, you may come to the conclusion that the client was not involved enough in their own care, and were removed from the decision-making process, making them feel impotent—which in turn led to them lashing out at what they perceived to be someone contributing to that impotence. Thus, in this particular situation, you may come to the conclusion that, if they have the capacity to do so, the client should have more involvement in the decision-making process in respect of their care in the future. As such, these kinds of reflective practices can lead to profound changes in the way that you conduct your work, and in how you think about certain situations.

In addition, by becoming more proficient at reflective writing, you will also become more adept at analysing what you have read, observed, or listened to, and this a skill that will come in useful in other areas of your work, as critical analysis is an important part of most academic writing. Moreover, you will also become more skilled at making connections between academic texts and theories, and your own experiences, which is useful in joining the dots between theory and practice. Thus, if you can make such connections, then you are more likely to be enthusiastic about studying such theories, as you will be more convinced about their application in the real world. Furthermore, you will also become more skilled at subjective writing too, which can come in useful from time to time, even in your academic writing. As an example, on a very simple level, a reflective piece could look something like this:

Title: “ A Reflective Account of Working in a Psychiatric Hospital”

Description: I worked at a psychiatric hospital for a period of six weeks, on a voluntary basis.

Reflection: I was surprised at the severity of some of the patients’ conditions and the level of burnout I experienced as a result of working with them.

As such, based upon this particular reflection, it might be concluded that the writer reflecting on this experience might no longer wish to pursue a career in mental health. Or, they might decide that they would be better suited towards low-level counselling work (such as in a school), rather than working with people with chronic and severe mental health conditions.

Of course, reflective essays are likely to be much more in-depth than this, with your assignment perhaps specifying a particular number of words for the piece, such as 1,500 words, or 3000 words, for example. If this is the case, then you are going to need to go into some considerable depth, and this will likely lead to further revelations as your analysis of your experience becomes more extensive, and as you add theories and different perspectives into the equation.

In the end though, the overall purpose of a reflective essay is for the writer of it to reflect upon their experience, and to ultimately learn something from it. What writing a reflective essay does then, is to help the writer to make sense of their experience, through some in-depth analysis of it, so that some valuable lessons can be learned, moving forwards. In order to achieve this, a number of frameworks have been created over the years, to help guide the writing process of a reflective essay, and so some of these should be considered before you start.

Reflective Frameworks That Can Be Drawn From

There are a number of theoretical frameworks that can be drawn from to construct your reflective essay, and two of the most well known are those of Kolb (1984) and Gibb (1988).

For more detailed guides on the various models of reflection take a look at our reflective models guide on NursingAnswers.net

Kolb’s (1984) ‘Learning Cycle’        

Kolb (1984) reflective framework is known as the ‘Learning Cycle’, and there are four stages to this, in: (1) the concrete experience (a description of the event or experience), (2) a reflective observation (a reflection of the experience, including what was done, and why), (3) an abstract conceptualisation (making conclusions from the experience), and (4) active experimentation (trying out whatever it is you have learned from the process). Thus, the key difference here is that you should not only learn from a reflective experience, but you should also put what you have learned into action. You should note that this framework closely resembles Essay Structure 1 , which we discussed above, with the addition of a more practical element for the final step. Thus, you could try out what you have learned in a practical setting, and then add the result of this into your conclusion section.

Gibb’s (1988) ‘Reflection Cycle’

In addition, Gibb (1988) also offers a ‘Reflection Cycle’, which represents an extension of the ideas of Kolb (1984), and provides two more stages to the four already proposed. This is perhaps currently the most well known and popular model used in reflective essays. Thus, this time, the six stages are: (1) description, (2) feelings, (3) evaluation, (4) analysis, (5) conclusions, and (6) action plan. Therefore, the description is fairly self-explanatory, and involves, again, a description of the events. Next, you are to document your feelings about the events, both during the event, and after it; and this should be followed by an evaluation of the experience, and what the pros and cons were, including the reactions by those present, and whether the situation changed in any way. The analysis section can then include pertinent literature, which has relevance with the event, and this will be followed by a conclusion, showing what was learned, and what could have been done differently. The action plan then details what you would do if the situation unfolded again, and what preparations you might go through prior to it. As such, these frameworks provide a useful structure to work from, and this could also be incorporated into the structure of your essay if you prefer, if you work better with a more formulaic approach. This then, more closely resembles Essay Structure 2 , detailed previously, with the analysis section being split into sections on feelings, evaluating these feelings, and then analysing the events, in addition to the action plan suggested by Kolb (1984). Furthermore, the idea with both of these ‘cycles’ is to then also reflect further upon the action plan that has been derived from the initial reflection, so that this process can become finely tuned over time, with further reflections, and can lead to some significant development in the individual (see Figure 1 ).

Figure 1. Gibbs’ ‘Reflective Cycle’ (Source: UKEssays.com )

Final Thoughts…

The reflective essay has become a staple of assessment in educational institutions around the world, and is particularly commonplace on university undergraduate or postgraduate courses—and so it is important to understand the ins and outs of such assessments, so that you are better prepared when you get handed such an assignment. If you can become familiar with the reflective cycles of Kolb (1984) and Gibb (1988), then you will have a good idea of what is expected of you when you receive one of these assignments, and you should be adept at writing in the first person, and in an formal tone, so that you can hit the mark with the kind of style you should be aiming for. There are a number of things that you should and shouldn’t be doing with this kind of essay, and you can refer back to this article, as a reminder, when you begin such an assignment. However, the main thing to remember, when doing such an assignment (in addition to striving to get a good grade!), is that you should be learning something about yourself from the process, and about your field of study. In the end, what your teacher wants to see is that you are reflecting upon your personal experiences, rather than just letting them pass you by, and that you are linking theory with practice, and gaining a deeper understanding of your experiences. If you can do this, and your writing is solid, written in the correct tense, and with the right tone, then you are almost certain to get the grade that you want.

Cite This Work

To export a reference to this article please select a referencing stye below:

Reflective writing: Reflective essays

• What is reflection? Why do it?
• What does reflection involve?
• Reflective questioning
• Reflective writing for academic assessment
• Types of reflective assignments
• Differences between discursive and reflective writing
• Sources of evidence for reflective writing assignments
• Linking theory to experience
• Reflective essays
• Portfolios and learning journals, logs and diaries
• Examples of reflective writing
• Video summary
• Bibliography

On this page:

“Try making the conscious effort to reflect on the link between your experience and the theory, policies or studies you are reading” Williams et al., Reflective Writing

Writing a reflective essay

When you are asked to write a reflective essay, you should closely examine both the question and the marking criteria. This will help you to understand what you are being asked to do. Once you have examined the question you should start to plan and develop your essay by considering the following:

• What experience(s) and/or event(s) are you going to reflect on?
• How can you present these experience(s) to ensure anonymity (particularly important for anyone in medical professions)?
• How can you present the experience(s) with enough context for readers to understand?
• What learning can you identify from the experience(s)?
• What theories, models, strategies and academic literature can be used in your reflection?
• How this experience will inform your future practice

When structuring your reflection, you can present it in chronological order (start to finish) or in reverse order (finish to start). In some cases, it may be more appropriate for you to structure it around a series of flashbacks or themes, relating to relevant parts of the experience.

Example Essay Structure

This is an example structure for a reflective essay focusing on a single experience or event:

When you are writing a reflective assessment, it is important you keep your description to a minimum. This is because the description is not actually reflection and it often counts for only a small number of marks. This is not to suggest the description is not important. You must provide enough description and background for your readers to understand the context.

You need to ensure you discuss your feelings, reflections, responses, reactions, conclusions, and future learning. You should also look at positives and negatives across each aspect of your reflection and ensure you summarise any learning points for the future.

• << Previous: Reflective Assessments
• Next: Portfolios and learning journals, logs and diaries >>
• Last Updated: Jan 19, 2024 10:56 AM
• URL: https://libguides.hull.ac.uk/reflectivewriting
• Login to LibApps
• Library websites Privacy Policy
• University of Hull privacy policy & cookies
• Website terms and conditions
• Accessibility
• Report a problem

Practice-based and reflective learning

• Reflective thinking
• Introduction

Key features

Using academic evidence, selecting the content, getting the language right, useful links for reflective learning.

• Reflective writing video tutorial (University of Hull) A clear explanation of things to think about when you are writing reflectively.
• Study Advice Helping students to achieve study success with guides, video tutorials, seminars and one-to-one advice sessions.
• Academic Phrasebank Use this site for examples of linking phrases and ways to refer to sources.
• Academic writing LibGuide Expert guidance on punctuation, grammar, writing style and proof-reading.
• Essay writing LibGuide Expert guidance on writing essays for university.
• Report writing LibGuide Expert guidance on planning, structuring and writing reports at university.
• Dissertations and major projects LibGuide Expert guidance on planning, researching and writing dissertations and major projects.

Follow the guidelines for your course. There is likely to be a word limit: you cannot write about everything, so select what will illustrate your discussion best. Remember that most of the marks awarded for your work are likely to be for the reflective insights and not for the description of events, so keep your descriptions brief and to the point.

• Reflective writing (Study Guide) You can also print off an abridged PDF version of this guide. This is designed to be printed double-sided on A4, then folded to make an A5 guide.

Reflective writing is a way of processing your practice-based experience to produce learning. It has two key features:

1) It integrates theory and practice. Identify important aspects of your reflections and write these using the appropriate theories and academic context to explain and interpret your reflections. Use your experiences to evaluate the theories - can the theories be adapted or modified to be more helpful for your situation?

2) It identifies the learning outcomes of your experience. So you might include a plan for next time identifying what you would do differently, your new understandings or values and unexpected things you have learnt about yourself.

You are aiming to draw out the links between theory and practice. So you will need to keep comparing the two and exploring the relationship between them.

Analyze the event and think about it with reference to a particular theory or academic evidence:

• Are your observations consistent with the theory, models or published academic evidence?
• How can the theories help you to interpret your experience?
• Also consider how your experience in practice helps you to understand the theories. Does it seem to bear out what the theories have predicted?
• Or is it quite different? If so, can you identify why it's different? (Perhaps you were operating in different circumstances from the original research, for instance.)

Collecting evidence

There are two sources of evidence which need to be used in reflective writing assignments:

1) Your reflections form essential evidence of your experiences. Keep notes on your reflections and the developments that have occurred during the process.

2) Academic evidence from published case studies and theories to show how your ideas and practices have developed in the context of the relevant academic literature.

1)  Write a log of the event. Describe what happened as briefly and objectively as possible. You might be asked to include the log as an appendix to your assignment but it is mostly for your own benefit so that you can recall what occurred accurately.

2)  Reflect . You should reflect upon the experience before you start to write, although additional insights are likely to emerge throughout the writing process. Discuss with a friend or colleague and develop your insight. Keep notes on your thinking.

3)  Select . Identify relevant examples which illustrate the reflective process; choose a few of the most challenging or puzzling incidents and explore why they are interesting and what you have learnt from them.

Start with the points you want to make, then select examples to back up your points, from your two sources of evidence:

ii) theories, published case studies, or academic articles.

Use the reflective learning cycle to structure your writing:

• plan again etc.

This will make sure you cover the whole process and explain not just what happened, but why it happened and what improvements can be made based on your new understanding.

As a large proportion of your reflective account is based on your own experience, it is normally appropriate to use the first person ('I'). However, most assignments containing reflective writing will also include academic writing. You are therefore likely to need to write both in the first person ("I felt…") and in the third person ("Smith (2009) proposes that …"). Identify which parts of your experience you are being asked to reflect on and use this as a guide to when to use the first person. Always check your guidelines if you are not sure. If guidelines are not available then, in your introduction, explain when and why you are going to use "I" in your writing.

You will produce a balance by weaving together sections of 'I thought… 'I felt,…' and the relevant academic theories in the same section or paragraph. This is more effective than having a section which deals with the theory and a separate section dealing with your experiences.

Try to avoid emotive or subjective terms. Even though you are drawing on your experiences (and they may well have been emotional), you are trying to communicate these to your reader in an academic style. This means using descriptions that everyone would understand in the same way. So rather than writing, "The client was very unhappy at the start of the session", it might be better to write, "The client was visibly distressed", or "The client reported that he was very unhappy". This shows that you are aware that the client's understanding of 'unhappiness' may be quite different from yours or your reader's.  

When writing about your reflections use the past tense as you are referring to a particular moment (I felt…). When referring to theory use the present tense as the ideas are still current (Smith proposes that...).

• << Previous: Reflective thinking
• Last Updated: Apr 30, 2024 10:25 AM
• URL: https://libguides.reading.ac.uk/reflective

• Current students
• New students
• Returning students
• Support for current students
• Semester and term dates
• Policies and regulations
• Online learning tools
• Your feedback
• Studying off campus
• Results and graduation
• Student Portal
• Student handbook
• Student news

Reflective writing

Reflective writing enables you to draw links between theory and practice and help you consider ways to improve or change in the future.

Reflective writing assignments

Reflective writing assignments are usually linked with an experience or event that you have encountered.

For example:

• Your experience as a student.
• Your experience during work experience (e.g. placement)
• Your experience after an event (e.g. attending a museum)
• Your experience of a situation (e.g. after working in a group)

Reflective models

For some reflective assignments, you may be asked to use reflective models to guide your response. Be sure to check your module study guide to see if you have been asked to do so.

• Borton (1970) - What, So what, Now what.
• Kolb (1984) - Concrete Experience, Reflective Observation, Abstract conceptualisation, Active.Experimentation
• Gibbs (1988) - Description, Feelings, Evaluate, Analyse, Conclusion and Action Plan.
• Johns (1994) - Description, Reflection, Influencing factors, Could I have done it better, Learning.

How can reflective models help me?

Reflective models can guide you through the reflective process, so it is important that you correctly interpret what each stage of a reflective model is asking you to do. Some of the questions that you should consider when you are writing a reflective assignment are:

• What happened?
• What were the circumstances?
• What were you thinking about?
• What went well?
• What could you have done differently?
• How can it be explained using theory?
• What have you learnt from this experience?
• How can you use this experience to improve for the future?

Apply theory to practice

Simply detailing your experience is not enough with reflective writing. It is important that you are integrating academic evidence within your reflective account.

You should use academic evidence to confirm and explain some of the observations that you have made during your experience. This academic evidence may support your actions or suggest alternative course of action.

Show me an example of the use of academic evidence

You had to work in a group to deliver a presentation on how social media impacts mental health.

One of the issues that arose within the group was poor communication. After several meetings before the presentation, it was still unclear what topics everyone had to report on. According to Cottrell (2008), in order to work effectively in a group environment, it is important that everyone is clear about what their role is and that tasks are allocated fairly.

Appropriate writing style

Whilst reflective writing is based on your experience, it is still important to remain as objective as possible and remember that it is still an academic piece of work that you are writing.

Unlike most academic essays, you may be able to write in the first person (e.g. I, my, me).

When you are writing about your own reflections, you should use past tense. When you are referring to the theory, you should use the present tense.

Cottrell, S., 2008. The study skills handbook. Macmillan International Higher Education.

• Schools & departments

Language of academic reflections

Guidance on the language of academic reflections.

Private reflections only have to make sense to you and therefore the language and structure can take any form you like. In contrast, academic reflections have certain characteristics; knowing these will help you write good academic reflections. While this page is specifically focused on academic reflective writing, a lot of the advice is true for private reflections as well.

General language points

• Use ‘I’ and other personal pronouns (reflections are centred around you)
• Use subject-specific language and terminology (use the same language as you would in an essay, just centred around your own experiences)
• Use succinct and formal language

Language points for specific aspects of reflective writing

A summary of key points to remember at different stages of reflection:

• When describing
• When writing about thoughts and feelings
• When analysing/interpreting/evaluating
• When concluding and planning

Language points when describing

• Use clear and precise language. For example, use ‘working on a group project on […] with three other students’ rather than ‘working on a group project with some other students’
• Be as objective as possible. For example ‘The younger children were hanging out at the corner’ rather than ‘the younger children were barricading the corner’ – It may have felt that way but was that actually their intent? If it felt that way, the feelings should be expressed explicitly.
• Be concise.
• Almost always use the past tense.
• Use temporal indicators and transitional language. For example: yesterday, last week, then, subsequently, lastly, etc.

Helpful phrases are ‘I saw…’, ‘I noticed…’, ‘I/they said…’, ‘I had…’, ‘I/they did…’, ‘I heard…’

Language points when writing about thoughts and feelings

• Use thinking and sensing verbs. For example, ‘I believe…’, ‘I think…’, ‘My opinion is…’, ‘I feel…’, ‘I understand…’, ‘I was happy/angry/…’ etc.
• Be cautious not to use ‘feel’ to hide judgement or opinion. For instance ‘I felt they were wrong’, or ‘my feeling was that it was a good choice’.  Both of these sentences use feelings as a way to pass judgement. The latter of the examples can be rewritten as ‘I felt confident while making the choice, because…’
• Be aware of tense. Sometimes you are remembering feelings you had at the time of the event, which should be written in past tense.  Sometimes you are talking about current and persistent feelings. Use present tense for feelings you have at the time of writing.
• Feelings should be processed. For academic reflection you should not write in the heat of the moment. The feelings should be presented to aid the understanding of the situation and help you to make connections – this is not a place to rant.

Language points when analysing/interpreting/evaluating

• Use comparative/contrasting language. For instance, ‘similarly’, ‘unlike’, ‘just as’, ‘in contrast to’.
• Use causal language to show connects and conclusion. For instance, ‘as a result of’, ‘due to’, ‘therefore’, ‘because’.

Below is a downloadable flow diagram of useful language for creating the analysing, interpreting, and evaluating part of your academic reflections . It is important to note that just because you use the diagrams, you will not automatically produce good reflections and get a good mark. The diagrams can serve as inspiration and support.

Language points when concluding and planning

• Sum up/highlight the most crucial learning outcomes.
• Use future-tense verbs to indicate future actions or practice. For instance: ‘intend to’, ‘will’, ‘may’, ‘should’, etc.

Below is a downloadable flow diagram of useful language for creating the conclusion and planning aspect of your academic reflections . It is important to note that just because you use the diagrams, you will not automatically produce good reflections and get a good mark. The diagrams can serve as inspiration and support.

References:

Ryan, M., 2011. Improving reflective writing in higher education: a social semiotic perspective. Teaching in Higher Education, 16(1), 99-111.

University of Portsmouth, Department for Curriculum and Quality Enhancement (date unavailable). Reflective Writing: a basic introduction [online].  Portsmouth: University of Portsmouth.

Queen Margaret University, Effective Learning Service (date unavailable).  Reflection. [online].  Edinburgh: Queen Margaret University.

The Critical Blog

The home of critical thinking, observations and reflections on my first year placement.

This essay was written by Adrian Bloxham and was the winning social work entry in this year’s Critical Writing Prize 2019. Adrian is studying for an MA at Anglia Ruskin University and he was nominated by his lecturer Dr Wendy Coxshall.

I am currently on placement in a Supported Housing Hostel for adults in Cambridgeshire. This assignment is based on my work with one particular resident who I will refer to using the pseudonym ‘Alice’. The case study will explore core social work tenets including relevant knowledge and skills, critical reflection, processes of oppression and discrimination, communication and partnership working. I will seek to examine and reflect on my interactions with Alice, primarily by applying a reflective model to a ‘critical incident’. I will also attempt to view Alice’s life, and my professional relationship with her, from a broader social work perspective. My initial observations and impressions of the hostel were largely defined by the levels of socio-economic deprivation that dominate many of the residents’ lives. In virtually all cases the people that live at the project either have an underlying mental health condition or experience drug or alcohol misuse, often there are a combination of these factors. The very nature of this type of accommodation means that the population is transient.  This often means that residents have little consistency and no control over who they live with, resulting in an enforced togetherness that can lead to feelings of insecurity, anxiety and fear (Bengtsson-Tops, et al., 2014). I observed during my early conversations with Alice that she often seemed subdued and that her mood fluctuated unpredictably. As the initial phase of my placement progressed I became increasingly aware of Alice’s persistent and chronic low self-esteem and her tendency to depressive episodes. I noted this in my journal and tried to “…think, to be self-aware and to question…” as a first step towards reflecting on practice (Rutter & Brown, 2012, p. 30). My vague sense of unease and concern about Alice and her general well-being crystalized early one morning as I arrived at work to find Alice upset and in tears in the communal lounge. I now recognise the ensuing conversation as a ‘critical incident’ that changed my learning and the way that I thought about the staff and my placement setting. What qualifies as a critical incident is not rigidly defined but the event should be important or significant in some way to the practitioner and should offer the opportunity for professional learning (Fook & Gardner, 2007, p. 77). During the course of this exchange Alice disclosed to me that she felt trapped, bullied by a member of staff and other residents, and that she was feeling utterly powerless with no hope of moving on from the hostel. Alice showed me a scar on her right wrist and stated that she had tried to commit suicide in the past and was now experiencing suicidal ideation once again. This type of situation, with all its complexities and difficulties, is described in the seminal work of Schön (1983) as the ‘swampy lowlands’ of practice (Schon, 1983). In more recent times ‘reflective practice’ has been developed further into a concept of ‘critical reflection’ (Payne, 2014). The application of critical reflection challenges accepted modes of thought, social organisation, dominant discourses and assumptions (Graham, 2017; Savaya & Gardner, 2012; Thompson, 2010). The two-stage reflective model developed by Fook & Gardner (2007) seeks to examine power relations and structures of domination, which in turn intrinsically challenges oppressive and discriminatory thought processes and practice (Graham, 2017, p.49; Fook, 2012, p.47). As will become apparent, forms of oppression and discrimination are a vital aspect of Alice’s narrative, and for this reason I propose to apply Fook & Gardner’s (2007) model to my critical incident and the subject of my case study. Alice’s disclosure was deeply concerning and very challenging for a number of reasons. My inexperience, the fact that Alice has a diagnosis of schizophrenia and the gravity of what she was saying all contributed to a feeling of unease. The first ‘stage’ of the reflective model is designed to question the underlying structural and social assumptions of the practitioner and analyse how and why feelings of discomfort and concern have been generated (Fook & Gardner, 2007, p.92). Adopting this process has helped me to identify possible assumptions that I suspect I may have held. For example, could my knowledge of Alice’s dysfunctional relationships in the past have resulted in me making assumptions about inherent personality ‘traits’? Did I view her mood swings and depression as simply emanating from her diagnosis of schizophrenia? Did my upbringing, that instilled and encouraged a deference to authority and ‘professional’ figures, blunt my critical faculties in relation to the ‘care’ and ‘support’ offered by individual staff members? It would also be remiss to discount the influence of gender and class on the assumptions I may have held. A closer critical analysis of the factors and experiences that have shaped Alice’s life expose the fundamental flaws and prejudices in my misplaced assumptions. As I began to work with Alice it became increasingly clear to me that she had experienced discrimination and oppression throughout her life. I learnt that Alice had endured severe and multiple adverse childhood experiences. Both of her parents committed suicide, she was raped and endured physically abusive relationships with two consecutive partners. This culminated in Alice being admitted to various psychiatric institutions in order to treat her schizophrenia and personality disorder. Eventually Alice became homeless, living on the street and addicted to heroin. The physical scars on Alice’s body as a result of these experiences can be understood from a postmodern perspective as embodied manifestations of power and oppression (Tangenburg & Kemp, 2002). Taking a postmodern perspective that conceptualises the body as the site of power relations (Foucalt, 1977) leads to an understanding that “…the body is fundamentally implicated in mechanisms of domination and control.” (Tangenburg & Kemp, 2002). Postmodernism rejects overarching general theories, instead adopting an approach that acknowledges individual narratives, social context and recognises multiple identities that may intersect (Graham, 2017; Fook, 2012). The intersection of Alice’s gender, her adverse experiences both as a child and as an adult, her diagnosis of schizophrenia and the fact that she has experienced poverty for the entirety of her life has led to oppression and discrimination at multiple levels. A reliance on members of staff who are experienced as oppressive reinforces feelings of hopelessness, stigma, discrimination and disempowerment (Williams, et al., 2015). Alice has been exploited by fellow residents who target her on the days when she receives benefits, this form of oppression takes place at a personal level and is often experienced by adults with serious mental illnesses in the “…forced intimacy of supportive housing.” (Forenza & Bermea, 2017). Oppression and discrimination also takes place at a wider level. People diagnosed with schizophrenia are often stigmatized by a discourse of ‘otherness’ which portrays people with mental health challenges as a ‘problem’ who must be ‘controlled’ by bio-medical, biogenetic models (Beresford & Wilson, 2002). Despite the dogged insistence of the dominant ‘medical model’ discourse, contemporary evidence points to a causal link between social factors and a diagnosis of schizophrenia (Read, 2010). Typical triggers include poverty, adverse childhood experiences, rape and physical or psychological violence (Read, 2010; Burns, et al., 2014). It is essential that social workers acknowledge this increasingly influential discourse which suggests that schizophrenia and other forms of mental illness are bio-psycho-social manifestations of social conditions and health inequalities, not an inherent physiological condition (Bywaters, 2015; Karban, 2017; Friedli, 2009; Marmot, 2010; Read 2010). Revisiting the assumptions that I outlined above has helped me to explore how I experienced the initial incident. Firstly, I now believe that I saw and understood the situation in simplistic, binary terms. Identifying assumptions and binary thinking, regardless of how uncomfortable this may be for the practitioner, is crucial and demonstrates reflexivity (Fook, 2012, p.107). By ‘deconstructing’ and ‘resisting’ this binary thinking the practitioner can then go on to address how change might be achieved and what values and assumptions have been challenged (Fook & Gardner, 2007). Arriving at an understanding of the multiple levels of oppression and discrimination that have shaped and distorted Alice’s life has not only heightened my awareness in this particular case but it has also changed the way I will approach practice situations in the future. The importance of recognising multiple perspectives and social contexts in a non-linear, fluid and multifaceted way leads to more ‘bottom up’ practice that in turn empowers marginalised people by recognising and legitimising their experiences and voice (Fook, 2012; Graham, 2017; Parton & O’Byrne, 2000). Alice’s deteriorating mental health led me to conclude that her social worker needed to be informed of the situation. The worker expressed a great deal of frustration at the lack of inter-agency communication, written or otherwise, and a failure to disclose key pieces of information. This can often be attributed to a defensiveness on the part of housing organisations “…due to fear of damaging reputation…or fear of over-reaction” (Parry, 2013, p.19). As a plethora of Serious Case Reviews illustrate, clarity of inter-professional and interagency communication is vital for safe practice (Moss, 2017; Hall & Slembrouck, 2009; Flynn, 2010). In the case of Alice there are three primary agencies involved. In addition to this, Alice also has contact with a psychiatrist and regular medical reviews with her GP. The number of professions and agencies involved with this single client illustrates the multiple points of contact and potential challenges that operating in this contemporary inter-agency environment presents. Understanding the communication process requires an acknowledgement of the complexity and meaning of language itself. That is to say, ‘communication’ is not neutral and does not necessarily have a universal meaning to each element of the agency or profession (Hall & Slembrouck, 2009). ‘Communication’ can be seen as a process whereby “…information passes from one person to another and is understood by them.” (White & Featherstone, 2005, p. 214). This rather simple statement camouflages the multi-layered nature of the exchange which involves an array of subjective attitudes and feelings which are projected onto the communicated information both from the perspective of ‘sender’ and ‘receiver’ (Sarangi & Slembrouck, 1996). The diversity of roles within Alice’s network highlights the danger that various professions and agencies may assign different levels of priority or even conceptualisations to the arising issues (Hudson, 2015). This means that each communication is potentially ‘categorised’ differently and therefore there is a danger that co-agencies conceive of a given situation in completely different ways (Hall & Slembrouck, 2009). I continued to learn more about Alice’s life over the following weeks.  I observed the patience and empathy that Alice’s social worker demonstrated during the interview process. Often Alice would experience what appeared to be moments of psychosis during which she seemed to be transported back in time to a particularly traumatic event which resulted in repetitive phrases and sentences being used to describe what had happened. Although these moments appeared to be traumatic for Alice she said on many occasions that she wanted to speak about her past. I noted the way that Alice’s social worker handled difficult or emotionally salient passages during interviews (Goss, 2011), particularly the use of silence and the importance of being patient rather than asking superfluous questions to fill uncomfortable pauses (Trevithick, 2012). The importance of ‘iatrogenic health’, the process whereby possibilities and opportunities are acknowledged and explored, is part of a constructive narrative approach founded on a postmodern perspective (Parton & O’Byrne, 2000). The whole thrust of the conversations, whilst acknowledging the trauma of the past and the difficulties of the present, were very much focused on the aim of Alice moving-on in both a literal and metaphorical sense. The social worker talked through the steps that needed to be taken by Alice and the support that she would need in order to achieve this goal, a process referred to as the amplification of personal agency (Parton & O’Byrne, 2000, p.60). This relationship-based work (Woodcock Ross, 2011) with Alice highlights the importance of partnership working and emphasises the need to avoid ‘top-down’ structural models (Hudson, 2015, p.102). Whilst the idea of ‘partnership’ suggests equality and collaboration, practitioners should still manage power relations with service users carefully, especially where a lack of confidence inhibits the service user from taking on the responsibility of partnership (Dalrymple & Burke, 2006). This aspect of partnership practice was and is very pertinent in the relationship between Alice and her social worker. The asymmetry between the social worker and service user emphasises the need for the practitioner to be cognizant of the inherent power imbalance in the relationship (Leung, 2011). Even where social work is undertaken with the best of intentions, for example in anti-oppressive practice, there is a danger that the voice and knowledge of the service user is lost by the intervention of the ‘expert’ practitioner (Wilson & Beresford, 2000). The difficulties Alice experienced at the hostel which culminated in such a troubled state of mind calls into question the place of adult safeguarding both within the organisation and in the wider context. The implementation of The Care Act 2014 introduced new responsibilities and statutory duties on local authorities and partner agencies with an emphasis on moving away from process-driven practice (Cass, 2015). The new legislation was adopted into Company policy, statutory guidance makes it clear that there is an onus on employers to ensure that staff working in a housing environment are adequately trained in recognising signs of abuse or neglect, which includes self-neglect under the terms of The Care Act 2014 (Department of Health, 2014). At the time of my critical incident Alice was failing to attend to personal hygiene on a regular basis, frequently appeared to be experiencing low mood and would often break down in tears even when engaging in mundane, everyday conversation. Supported housing is often regarded as a positive environment that promotes recovery-oriented practice (Harvey, et al., 2012), but it can also be experienced as an oppressive and hostile setting where staff are at best indifferent to the needs of service users or can actively act as the oppressor (Bengtsson-Tops, et al., 2014). This is especially concerning when one considers that housing staff may be the only service that residents have contact with (Cass, 2015). Risk assessments are an integral aspect of work with vulnerable people (Parry, 2013). Yet risks remain, in essence, unpredictable phenomena that defy reliably accurate outcomes (Munro & Rumgay, 2000). From a postmodern perspective, practitioners should not seek to totally eliminate risk by a ‘scientized’, calculated approach because this is doomed to failure (Parton, 1998, p. 23). Instead, there should be an acceptance that uncertainty and complexity are inherent in human interaction and therefore consideration should be given not only to ‘negative’ risk but also to the benefits of ‘positive’ risk (Macdonald & Macdonald, 2010). Risk management can be seen as a continuum (Nolan & Quinn, 2012), so whilst service user vulnerabilities must be taken into account when assessing risks there is also a balance to be struck. Planned risk-taking can and should promote a good quality of life, develop new skills and expand life experiences (Barry, 2007). Alice wishes to live independently and this is the preferred option for the social worker. However, a judgment will ultimately need to be made as to whether the rights and needs of a vulnerable service user are best served by advocating for Alice’s wishes or actively encouraging another course of action that is ‘safer’ for Alice (Kemshall, et al., 2013). This case study has demonstrated the complexity and breadth of contemporary social work. Whilst there is not universal agreement (Ixer, 2016), the central importance of critical reflection to the profession of social work is widely accepted (Thompson, 2010, p. 183). The opportunity to work with Alice has provided much to reflect on and learn from. My work with Alice has taught me many things, most notably the impact of personal and structural processes of oppression and discrimination. However, I believe the key lesson that I take from my professional relationship with Alice is to try and show the same level of astonishing resilience and generosity of spirit that Alice has demonstrated throughout her life to the present day. Works Cited Barry, M., 2007. Effective Approaches to Risk Assessment in Social Work: An International Literature Review. [Online]  Available at: www.scotland.gov.uk/Resource/doc/194419/0052192.pdf BASW, 2014. The Code of Ethics for Social Work, Birmingham: BASW. Bengtsson-Tops, A., Ericsson, U. & Ehliasson, K., 2014. Living in supportive housing for people with serious mental illness: A paradoxical everyday life. International Journal of Mental Health Nursing, 1(23), pp. 409-418. Beresford, P. & Wilson, A., 2002. Genes Spell Danger: Mental health service users/ survivors, bioethics and control. Disability & Society, 17(5), pp. 541-553 Bywaters, P., 2015. Inequalities in Child Welfare: Towards a New Policy, Research and Action Agenda. British Journal of Social Work, 45(1), pp. 6-23. Cass, E., 2015. The role of housing in adult safeguarding. Housing, Care And Support, 18(2), pp. 51-55. Dalrymple, J. & Burke, B., 2006. Anti-Oppressive Practice Social Care and the Law. 2nd ed. New York: McGraw-Hill Education. Department of Education, 2018. Knowledge and skills for child and family practitioners, London: HMSO. Department of Health, 2014. Care and Support Statutory Guidance. London: HMSO. Department of Health, 2015. Knowledge and Skills Statement for Social Workers in Adult Services. [Online]  Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_ data/file/411957/KSS.pdf Fook, J., 2012. Social Work: A Critical Approach to Practice. 1st ed. London: SAGE. Fook, J. & Gardner, F., 2007. Practising Critical Reflection: A Resource Handbook. 1st ed. Maidenhead: Open University Press. Forenza, B. & Bermea, A. M., 2017. An Exploratory Analysis of Unhealthy and Abusive Relationships for Adults with Serious Mental Illnesses Living in Supportive Housing. Community Mental Health , Volume 53, pp. 679-687. Friedli, L., 2009. Mental Health, Resilience and Inequalities, Copenhagen: World Health Organisation. Goss, J., 2011. Poetics in Schizophrenic Language: Speech, Gesture and Biosemiotics. Biosemiotics, 4(3), pp. 291-307. Graham, M. J., 2017. Reflective Thinking in Social Work: Learning from Student Narratives. 1st ed. Abingdon: Routledge. Hall, C. & Slembrouck, S., 2009. Professional Categorization, Risk Management and InterAgency Communication in Public Inquiries into Disastrous Outcomes. British Journal of Social Work, 39(1), pp. 280-298. Harvey, C., Killackey, E., Groves, A. & Herrman, H., 2012. A place to live: Housing needs for people with psychotic disorders identified in the second Australian national survey of psychosis. Australian & New Zealand Journal of Psychiatry, 46(9), pp. 840-850. HCPC, 2017. Social workers in England, London: HCPC. Healy, K., 2012. Social Work Methods and Skills: The Essential Foundations of Practice. 1st ed. Basingstoke: Palgrave MacMillan. Hudson, A., 2015. Social Work: a “forgotten” piece of the integration jigsaw?. Journal of Integrated Care, 23(2), pp. 96-103. Ingram, R., 2013. Locating Emotional Intelligence at the Heart of Social Work Practice. British Journal of Social Work, Volume 43, pp. 987-1004. Ixer, G., 2016. The concept of reflection: is it skill based or values?. Social Work Education, 35(7), pp. 809-824. Karban, K., 2017. Developing a Health Inequalities Approach for Mental Health Social Work. British Journal of Social Work, Volume 47, pp. 885-902. Kemshall, H., Wilkinson, B. & Baker, K., 2013. Working with Risk. 1st ed. Cambridge: Polity Press. Laird, S., 2011. Anti-Racist and Anti-Oppressive Practice. 1st ed. Maidenhead: SAGE. Lam, C. M., Wong, H. & Leung, T. T. F., 2007. An Unfinished Reflexive Journey: Social Work Students’ Reflection on their Placement Experiences. British Journal of Social Work, 1(37), pp. 91-105. Leung, T., 2011. Client Participation in Managing Social Work Service-An Unfinished Quest. Social Work, 56(1), pp. 43-52. Lishman, J., 2009. Communication in Social Work. Basingstoke: Palgrave MacMillan. Macdonald, G. & Macdonald, K., 2010. Safeguarding: A Case for Intelligent Risk Management. British Journal of Social Work, 40(1), pp. 1174-1191. Marmot, M., 2010. Fair Society, Healthy Lives: Strategic Review of Health Inequalities in England post 2010. [Online]  Available at: www.parliament.uk/documents/fair-society-healthy-lives-full-report Moss, B., 2017. Communication Skills in Health and Social Care. 4th ed. London: SAGE. Munro, E., 2011. The Munro Review of Child Protection, Final Report, A child-centerd system, London: The Stationary Office. Munro, E. & Rumgay, J., 2000. Role of risk assessment in reducing homicides by people with mental illness. British Journal of Psychiatry, 176(2), pp. 116-120. Nerdrum, P., 1997. Maintenance of the Effect of Training in Communication Skills: A Controlled Follow-Up Study of Level of Communicated Empathy. British Journal of Social Work, 27(1), pp. 705-722. Nolan, D. & Quinn, N., 2012. The Context of Risk Management in Mental Health Social Work. Practice: Social Work in Action, 24(3), pp. 175-188. Norrie, C. et al., 2017. The Advantages and Disadvantages of Different Models of Organising Adult Safeguarding. British Journal of Social Work, 47(1), pp. 1205-1223. Parrish, M., 2014. Social Work Perspectives on Human Behaviour. 2nd ed. Maidenhead: Open University Press. Parrish, M., 2014. Social Work Perspectives on Human Behaviour. 1st ed. Maidenhead: Open University Press. Parry, I., 2013. Adult safeguarding and the role of housing. The Journal of Adult Protection, 15(1), pp. 15-25. Parton, N., 1998. Risk, Advanced Liberalism and Child Welfare: The Need to Rediscover Uncertainty and Ambiguity. British Journal of Social Work, 28(1), pp. 5-27. Parton, N. & O’Byrne, P., 2000. Constructive Social Work. 1st ed. Basingstoke: MacMillan Press Ltd. Payne, M., 2014. Modern Social Work Theory. 4th ed. Basingstoke: Palgrave MacMillan. Piat, M., Sabetti, J. & Padgett, D., 2017. Supported housing for adults with psychiatric disabilities: How tenants confront the problem of loneliness. Health Soc Care Community, Volume 26, pp. 191-198. Read, J., 2010. Can Poverty Drive You Mad? ‘Schizophrenia’, Socio-Economic Status and the Case for Primary Prevention. New Zealand Journal of Psychology, 39(2), pp. 7-19. Rutter, L. & Brown, K., 2012. Critical Thinking and Professional Judgment for Social Work. 3rd ed. London: SAGE. Sarangi, S. & Slembrouck, S., 1996. Language, Bureaucracy & Social Control. 1st ed. Harlow: Addison Wesley Longman Limited. Savaya, R. & Gardner, F., 2012. Critical Reflection to Identify Gaps between Espoused Theory and Theory-in-Use. Social Work, 57(2), pp. 145-154. Savaya, R., Gardner, F. & Stange, D., 2011. Stressful Encounters with Social Work Clients: A Descriptive Account Based on Critical Incidents. Social Work: National Association of Social Workers, 56(1), pp. 63-72. Schon, D., 1983. The Reflective Practitioner: How Professionals Think in Action. New York:Basic Books Schön, D., 1987. Educating The Reflective Practitioner. 1st ed. San Francisco: Jossey-Bass. Schwartz, S., 1982. Is there a schizophrenic language?. The Behavioural and Brain Sciences, 5(1), pp. 579-626. Skills for Care, 2015. The Social Work ASYE: Guidance for NQSWs completeing the ASYE in adults and child settings. [Online]  Available at: www.skillsforcare.org.uk Tangenburg, K. M. & Kemp, S., 2002. Embodied Practice: Claiming the Body’s Experience, Agency, and Knowledge for Social Work. Social Work, 47(1), pp. 9-18. Tannebaum, R. P., Hall, A. H. & Deaton, C. M., 2013. The Development of Reflective Practice in American Education. Ameican Educational History Journal, 40(2), pp. 241-259. Teater, B., 2014. Contemporary Social Work Practice. 1st ed. Maidenhead: Open University Press. Thompson, N., 2010. Theorizing Social Work Practice. 1st ed. Basingstoke: Palgrave MacMillan. Trevithick, P., 2012. Social Work Skills and Knowledge ; A Practice Handbook. 3rd ed. Maidenhead: Open University. White, S. & Featherstone, B., 2005. Communicating misunderstandings: Multi agency work as social practice. Child and Family Social Work, 10(2), pp. 207-216. Williams, C. C., Almeida, M. & Knyahnytska, Y., 2015. Towards a Biopsychosociopolitical Frame for Recovery in the Context of Mental Illness. British Journal of Social Work, 45(1), pp. i9-i26. Wilson, A. & Beresford, P., 2000. ‘Anti-Oppressive Practice”: Emancipation or Appropriation. British Journal of Social Work, 30(1), pp. 553-573. Woodcock Ross, J., 2011. Specialist Communication Skills for Social Workers: Focusing on Service Users’ Needs. 1st ed. Basingstoke: Palgrave MacMillan.

Share this:

Leave a comment cancel reply.

• Already have a WordPress.com account? Log in now.
• Subscribe Subscribed
• Copy shortlink
• Report this content
• View post in Reader
• Manage subscriptions
• Collapse this bar

• Share full article

Advertisement

Supported by

Britain Shakes Off Recession as Economy Grows Faster Than Expected

By Eshe Nelson

Reporting from London

The British economy emerged from a recession at the start of this year, growing faster than economists expected, data published on Friday showed.

Gross domestic product increased 0.6 percent in the first quarter, the Office for National Statistics said . The economy had shrunk for two consecutive quarters at the end of last year, constituting a recession , though only a shallow one.

Britain’s economy is still a ‘mixed’ picture.

In the first three months of the year, economic growth was driven by the services sector, which expanded for the first time in a year, the statistics agency said. Transport services, legal services and scientific research all grew strongly, but services that include hotels and restaurants fell slightly, and the construction sector contracted sharply.

G.D.P. per person grew 0.4 percent in the first quarter, after seven consecutive quarters of decline.

Still, Britain’s economic data “is incredibly mixed,” said Tera Allas, director of research and economics at McKinsey’s Britain and Ireland office and a former economist in the civil service. Some sectors like professional services and technology have been doing well, but others like hospitality have struggled, she said.

The economic picture about consumers is “even murkier,” Ms. Allas added. Sentiment is negative, and, by some measures, retail sales are down. But consumer spending has still been a key aspect of the country’s economic resilience. Household spending, adjusted for inflation, grew 0.2 percent after two quarters of declines, the statistics agency said.

Some of that can be explained by the labor market. Even as interest rates have been at their highest level in 16 years, slowing investment, and business bankruptcies have increased , unemployment has risen only modestly, to 4.2 percent in February, up from recent lows of 3.8 percent.

The medium-term outlook is sluggish.

On Thursday, the National Institute of Economic and Social Research said it anticipated that the economic data on Friday would show that the recession was “in the rearview mirror” but warned that the longer-term outlook for the economy was sluggish. Economists at the institute forecast growth of about 1 percent each year over the medium term.

The Bank of England said the impact of higher interest rates and constrained public spending would weigh on the economy, and it forecast 0.5 percent growth this year. Even as policymakers said rate cuts were on their way, they plan to take a cautious approach, which suggests rates will go down slowly.

The economy is in focus ahead of a general election.

“There is no doubt it has been a difficult few years, but today’s growth figures are proof that the economy is returning to full health for the first time since the pandemic,” Jeremy Hunt, chancellor of the Exchequer, said in a statement on Friday.

A general election will take place within the next eight months, and the economy is among the top priorities, with both main political parties vowing to instigate growth. Rachel Reeves of the opposition Labour Party accused the governing Conservative Party of “gaslighting” the British people about the economy’s improving.

In a speech this week, Ms. Reeves said claims the British economy had turned a corner “do not speak to the economic reality,” as many people tell her that they are struggling to pay bills or high rents or mortgage payments.

The benefits of the recovery are being felt unevenly.

Many households in 2024 will feel that they are emerging from a lengthy cost-of-living crisis. Although prices are still higher than they were before the pandemic, and are expected to stay that way, there has been some relief on consumers’ budgets. Average incomes are rising faster than inflation, household energy bills are coming down, and the government has cut some taxes . On average, living standards, measured by household disposable income, will rise 6 percent this year from last year, the National Institute of Economic and Social Research said this week.

But the benefits are not shared among everyone. Households in the lowest income groups will see their living standards fall further as they contend with sharply rising rents, the institute said.

Eshe Nelson is a reporter based in London, covering economics and business news for The New York Times. More about Eshe Nelson