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11 Best Administrative Skills for Your Resume (With Examples)

11 min read · Updated on February 15, 2024

Discover the top administrative skills to make your resume stand out

Having strong administrative skills means you're able to plan events and projects, manage time, and keep things organized and running like a well-oiled machine. It also means you come to the table with the ability to communicate and engage with the customers, clients, and stakeholders of a company. 

Though administrative skills are necessary for jobs like Administrative Assistants, Receptionists, and Office Managers, they also add value to virtually any position across the various industries you might find yourself employed in. Since they're highly valued by employers, it benefits you to ensure you highlight sought-after administrative skills on your resume. 

In this post, we cover:

What administrative skills are

Why administrative skills on resumes are important

Some of the most in-demand administrative skills for resumes

How to highlight administrative skills on resumes

Where to include administrative skills on resumes

Administrative skills defined

Administrative skills are a series of qualities that, when combined, allow you to help manage a business or department or run an office. They include both hard skills, like knowing how to use a specific software application, and soft skills, like communication and problem solving. Examples of essential administrative tasks might include communicating with employees, filing, running reports, calendar management, and answering client questions. 

Why administrative skills are important to employers

People with strong administrative skills tend to be reliable self-starters with the ability to organize and manage time well. With a diverse skill set, they're valued by employers because they help organizations to maintain productivity and keep things running smoothly - they're a cornerstone of a company's success.  Any successful business will not only have administrative staff with strong administrative skills on their resume, but will also have other employees throughout the organization that apply these types of skills in their various jobs.

Administrative skills are also some of the most transferable skills between industries and job types. Administrative skills required for a role in the marketing sector would be applicable and transferable to the energy sector, for example. 

What are some of the most in-demand administrative skills for resumes?

When it comes to administrative skills on resumes, there are many that can make you stand out to hiring teams. Here are 11 of the top administrative skills to consider for your resume, and why they're important. 

1. Communication

Communication - both verbal and written - is a daily requirement for virtually any position. Those in administrative positions often need to communicate in different forms with a variety of people, both internal and external to the business, from employees and executives to clients and contractors. 

2. Microsoft 365

We're all familiar with certain Microsoft 365 applications, like Microsoft Word and Outlook. However, those with solid technical administrative skills on their resume tend to be knowledgeable in how to use all applications in the suite, including Excel, PowerPoint, and OneDrive. 

3. Organization

With the many plates employees often have spinning all at once, it's vital they hone in on the administrative skill of organization. In fact, it's one of the most important administrative skills to ensure things run smoothly within a team, department, or business. When you're organized, you tend to have good time management and planning skills as well, which are also sought-after administrative skills on resumes. 

4. Problem solving

We're constantly solving problems every day, including at work. A good problem solver identifies the problem, proposes solutions, chooses the best solution, and implements the it. Strong problem solvers support business continuity, innovation, and inspiration, making it a highly valuable administrative skill on resumes.  

5. Scheduling

Though essentially all employees have to maintain their schedules, administrative positions, in particular, often have the daunting task of keeping up with several schedules at once. In addition to calendar management, Administrators often have to coordinate and schedule meetings, travel arrangements, and events for the teams or individuals they support, making scheduling a vital technical skill to have.  

6. Flexibility

Change is the only constant, as they say, which requires flexibility. Employees need to be flexible to successfully adapt to changing priorities, demands, and requests. Without flexibility, work can be more stressful and productivity can take a hit.  

7. Working well under stress

Tight deadlines, quick turnaround times, multiple requests, several projects all at once, and day-to-day tasks can feel like a lot for any employee. Being able to work well under stress is necessary to stay on top of things without becoming overwhelmed, which can slow things down. When you work well under stress, you also tend to be good at multitasking, another valuable administrative skill. 

8. Customer service

For positions that are customer and client facing, strong interpersonal and customer service skills are necessary administrative skills. This is especially true for service and support-oriented positions. 

9. Teamwork

Though administrative professionals tend to be on point to keep things operating as needed, they do so as part of a team. The same goes for individual contributors who, while being responsible for their own tasks and activities, contribute to the department and generally work as part of a team to accomplish department and organizational goals and objectives. 

10. Detail orientation

When you're managing calendars, sharing business information, planning events, or drafting presentations, you must pay attention to the details to ensure accuracy and efficiency. Mistakes in these areas can be costly - if not in terms of dollars, in terms of added stress and lost time. As such, employers want to know they can trust you to adequately cross all the t's and dot all the i's when they hire you to do a job, making attention to detail an in-demand administrative skill.    

11. Event coordination

Administrative professionals, in particular, are often responsible for planning events of varying sizes. Coordinating company events, holiday parties, staff meetings, and more can all fall under the administrative umbrella. What's great about highlighting event coordination skills is that you're showing several other administrative skills at the same time, including organization, communication, multitasking, collaboration, and problem-solving.

Additional administrative skills for resumes 

The above list is just a launching point to help you get started with your own list of administrative skills to include on your resume. Below are some additional hard and soft skills often found on administrative resumes to provide even more inspiration.

Administrative hard skills for resumes

Office equipment use

Database management

Videoconferencing

Expense reporting

Google Docs

File management

Administrative soft skills for resumes

Decision-making

Interpersonal skills

Prioritization

Active listening

Critical thinking

Open-mindedness

How to highlight administrative skills on your resume

Make a list of your administrative-related skills and accomplishments. Using this post as inspiration, sit down and thoughtfully list all of the administrative skills you possess. From there, make a list of all of the administrative duties and responsibilities you've held, as well as any work accomplishments related to administrative skills you've applied or positions you've held. 

Refer to the job description. Review the job description you're interested in and highlight any administrative skills and experience required. Then, compare that to the list you created based on your work history. Be sure your resume includes the administrative skills and experience you have that align with the job description. This is a great way to incorporate keywords into your resume to pass an employer's applicant tracking system , or ATS, and grab the attention of hiring managers.

Showcase soft and hard (technical) skills throughout your resume. For maximum benefit, highlight both hard and soft administrative skills throughout your resume. Hard skills are measurable and learned skills, whereas soft skills are intangible and difficult to measure, though vital for job success. We discuss where and how to include hard and soft skills in the next section. 

Highlight soft skills through on-the-job accomplishments and achievements. Unlike with technical skills, you don't want to merely list soft skills on your resume. Instead, you want to show off your soft skills through the achievements you choose to highlight. For example, consider the following:

Oversaw and coordinated a 5-hour corporate event for 1,000 employees, showcasing the executive team and highlighting employee achievements and milestones for 2023

This achievement highlights organization, time management, attention to detail, critical thinking, and creativity administrative soft skills, to name a few. 

Where to highlight administrative skills on your resume

Now that you know how to come up with administrative skills to include on a resume, where can you incorporate them? Any of the following are excellent options:

Resume Summary

Skills or core competencies section.

Experience section

Certifications section

Additional sections.

Your resume summary , that sits just below your contact information, is where you can pack a punch to entice resume readers to keep reading. Here are a couple of examples of how to include administrative skills in your resume summary:

Administrative professional example

Administrator with over 5 years of experience working with C-suite executives to navigate organizational challenges and provide solutions to maintain business continuity and operations. Managed up to 15 calendars at one time using effective scheduling, time management, and organizational skills. 

What are some of the administrative skills this summary speaks to? How about:

Communication

Organization

Problem solving

Time management

Stress management

Multitasking

Non-administrative individual contributor example

Focused engineering professional with 10 years of experience in the oil & gas sector. Leverages solid problem-solving skills to address concerns in high-stakes environments, with the flexibility required to adjust priorities and maintain productivity. Organized and led a $2M pipeline construction project to upgrade pipeline requirements, meeting current industry standards. 

Some of the administrative skills that this summary highlights include:

Prioritizing

Flexibility

Attention to detail

It can be beneficial to include a Core Competencies section just below your resume summary to showcase your technical skills, as well pertinent soft skills. For example:

Core Competencies

Customer Service | Microsoft 365 | Quickbooks | Research | Scheduling   |   Enterprise Resource Planning (ERP) | Oracle Applicant Tracking System | Certified Administrative Professional (CAP) | Event Coordination

Alternatively, the hard skills listed could all also go under a Technical Skills section near the end of your resume:

Technical Skills

Enterprise Resource Planning (ERP)   |   Microsoft 365   |   Quickbooks   |   Research   |   ATS Proficiency   |   Event Coordination   |   Scheduling

Avoid being repetitive and listing the same skills in both a Core Competencies and Skills section - only choose one of the two if you don't have different skills to include in each list.

Work Experience section

Another section to highlight your stellar administrative skills is in the Work Experience section. Here's an example that showcases focus, stress management, communication, filing, organization, switchboard management, time management, and more, all in just three bullet points!

Receptionist

ABC Company, Houston, TX

July 2021 - Present

Managed switchboard for three office buildings housing over 750 employees

Answered client questions regarding products and services, handling a high call volume of 40 to 50 calls per day

Spearheaded development of a new filing system for improved organization of client cases related to issues and concerns

If you hold any administrative-related certifications, you can choose to include them in a Certifications section on your resume. Relevant certifications not only showcase acquired administrative skills and knowledge, but also indicate your dedication to professional development. 

Examples of in-demand administrative certifications are:

Microsoft 365

Certified Administrative Professional (CAP)

Administrative Assistant Certification (CAA)

Microsoft Office Specialist Certification (MOS)

Certified Associate in Project Management (CAPM)

Professional Administrative Certification of Excellence (PACE)

Finally, some might choose to highlight administrative skills on their resume by including additional sections, such as:

Volunteer Work

Hobbies & Interests

Extracurricular Activities

Special Projects

Including additional sections on a resume can benefit those who have gaps in administrative work experience, skills, or education.

Top tip: why not check out our Office Administrative Assistant resume example ?

Administrative skills = valuable assets for any resume

Whether you're applying for an administrative position or any other type of position, administrative skills on resumes add value and tend to stand out to hiring managers. Now, you're equipped with some of the most in-demand administrative skills to include on your resume, as well as advice on how and where to incorporate them. With these tips, you'll be landing those interviews in no time! 

Are you representing administrative skills on your resume appropriately? Why not submit it for a free resume review to find out?

Recommended reading:

How to Use a Reverse Chronological Resume Format

How to Check if My Resume is ATS-Friendly for Free

How to Show Promotions on a Resume (with Examples)

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

Why You Lose When You Lie on Your Resume: Learning From Mina Chang

See how your resume stacks up.

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Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years. 

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments. 

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do? 

• Doing administrative and clerical tasks (such as scanning or printing)
• Preparing and editing letters, reports, memos, and emails
• Running errands to the post office or supply store
• Arranging meetings, appointments, and executive travel
• Answering phone calls and taking messages
• Maintaining folders on servers
• Recording meeting minutes
• Liaising with teams and units
• Tracking petty cash
• Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon). 

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment. 

Does that sound like you? 

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

• How to present your contact information
• How to write a strong resume summary
• The 23 hard and soft skills hiring managers want
• Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too. 

Looking for a resume example for a different position? Check out this list:

• Office Assistant Resume
• Executive Assistant Resume
• Consultant Resume
• Accountant Resume
• Bookkeeper Resume
• Business Analyst Resume
• Financial Analyst Resume
• Bank Teller Resume
• Banking Resume
• Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do. 

Include your email address, phone number, and location in the header of your resume. 

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience. 

2. How to Write a Strong Administrative Assistant Resume Summary 

Let’s start with a really important part of all resumes – the summary. 

Your summary is where you highlight your skills and how they can bring value to the employer. 

Let’s look at Jeremy’s resume. 

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished. 

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’. 

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams. 

Above all, Jeremy’s summary is specific. 

If you compare the specific and vague summaries below, you can see immediately which one is more appealing. 

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills. 

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job. 

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume. 

• Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
• Database management
• Calendar management
• Quickbooks and Xero
• Proficiency with photocopiers, scanners, and projectors
• Accurate data entry
• Inventory and supply management
• Editing and Proofreading
• Billing and record-keeping
• Business Knowledge
• Communication (written and verbal)
• Prioritization and problem-solving
• Organization and planning
• Research and analysis
• Attention to detail
• Customer service
• Phone Etiquette
• Emotional Intelligence
• Responsibility
• Teamwork and delegation
• Management and training
• Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity. 

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer. 

Look at how Jeremy does this.  

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark. 

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

• Developed policies that saved the company 500 hours a year.
• Trained two interns in office tasks which later became full-time employees.
• Maintained appointment calendar for 12 conference rooms.
• Unlocked the office each morning.
• Made travel arrangements.
• Wrote letters and emails.

Ready to create your administrative assistant resume now? 

Suggested reading:

• Best Skills to Put on a Resume
• How to Optimize your LinkedIn Profile to Complement Your Resume
• How to Start a Cover Letter - 4 Tips for the Perfect Opening

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13 Administrative Assistant Resume Examples for 2024

• Administrative Assistant Resume
• Admin Assistant Resumes by Experience
• Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

Emma had spent the past few years working hard in NYC, building skills and qualifications as an administrative assistant, but one day she realized she really wanted to move back home to spend more time with her mom. Proud of her progress so far, Emma began looking online for jobs in her hometown and quickly realized she’d need to build a resume that reflected everything she’d learned.

“Where do I begin?” she stressed, whipping up a quick set of search results—including our useful resume tips , which caught her eye immediately. Thanks to her understanding of how to combine large and small tasks for peak organization, she was able to quickly develop a resume and generate a cover letter to impress!

With some determination and our hefty stock of administrative assistant resume examples at hand, soon you can be following up with your brand-new boss, just like Emma!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

• Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
• You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
• Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

• Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
• Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

• Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field. 
• If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect. 
• Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

• For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
• If you’re still working out  how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

• In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

HR Administrative Assistant Resume

• Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

• Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

• Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

• That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
• Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

• We’d recommend  formatting your resume  using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
• Include your specific experience verifying information, performing billing responsibilities, and recording data. 

Administrative Assistant/Receptionist Resume

• If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
• The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades. 
• Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
• Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

• Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
• Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

• Here’s a tip: highlight your achievements in light of the  administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
• Want to include more skills but don’t know how? Try adding a  hobbies section to your resume  to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
• Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

• Front Desk Receptionist
• Office Assistant
• Receptionist

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including: 

• Administrative assistant skills
• Formatting your administrative assistant resume
• Quantifying your previous impact
• Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters.  Your resume will be rejected if you don’t have enough matching keywords.  

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right  resume skills . You can do this by focusing on the  administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours: 

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply! 

Compare the list of skills you wrote down from this job description with ours :

• Scheduling and organization
• Communication
• Process automation
• Independent worker
• Detail-oriented
• Health insurance
• Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

• Microsoft Office
• Data analysis 
• Financial reporting
• Google Calendar 
• Answering calls
• Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using  reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

• Page Length:  Keep your resume to  exactly  one page: no more and no less. 
• Bullet Points:  Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier. 
• Icons/Images:  Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them. 
• Job Title:  Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it. 
• Objective/Summary:  If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume. 

A  resume objective  is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each: 

• This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective. 
• This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company. 
• This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
• Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate. 

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers).  Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles: 

• Number of people:  It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base. 
• Efficiency improvements:  Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time? 
• Scheduling:  How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings? 
• Billing:  Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports? 

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

• Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
• Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
• Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it:  you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize: 

• The objective/summary:  Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
• Skills:  Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job. 
• Job description bullet points:  You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy. 

Administrative assistant resume

• Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring. 
• If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily. 

Entry-level admin assistant resume

• For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized. 
• This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Executive admin assistant resume

• Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility. 
• You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth. 

Medical admin assistant resume

• Focus on highlighting your capacity to manage insurance billing and claims. 
• Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume. 
• Demonstrate your understanding of important skills for admin assistants specific to the medical field. 

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Senior admin assistant resume

• Ensure you showcase skills that set you apart from less experienced administrative assistants. 

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free  resume checker  to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our  resume builder , where you can begin the process with built-in AI-powered tips and proper formatting. 

12 Administrative Assistant Resume Examples & Writing Guide

Create an administrative assistant resume that stands out with these 12 real-world examples and expert writing tips. Learn what skills and experience to highlight, and get step-by-step guidance on crafting each resume section: objective, work history, education, and more. Includes bonus tips on choosing the best resume format and design.

A top-notch resume is key to landing an administrative assistant position. But putting one together can feel overwhelming, especially if writing isn't your strong suit. Don't worry - this guide breaks down exactly how to create an administrative assistant resume that will get you noticed by employers.

Inside, you'll find step-by-step instructions covering what sections to include, what skills to highlight, and how to describe your work experience. The guide also provides 12 real resume examples from administrative assistants so you can see how others have succeeded in presenting their qualifications.

By following the advice in this article, you'll be able to put together a resume that clearly shows why you're an excellent fit for the administrative assistant roles you want. Even if English isn't your first language, the tips are easy to understand and put into practice. Let's dive in and get your resume ready to impress hiring managers and land you more interviews.

Common Responsibilities Listed on Administrative Assistant Resumes

• Answering and directing phone calls
• Scheduling meetings and appointments
• Maintaining and updating filing systems
• Managing calendars and setting up meeting rooms
• Ordering office supplies and managing inventory
• Preparing and editing correspondence, reports, and presentations
• Greeting visitors and providing customer service
• Handling travel arrangements and expense reports
• Maintaining databases and entering data
• Assisting with event planning and coordination
• Providing general administrative support to executives and teams
• Handling confidential information with discretion

How to write a Resume Summary

There's an innate power intrinsic to the humble beginnings of every well-crafted resume, one that seems innocent at a glance, expendable to the hurried, but lies monumentally significant for the discerning. Blink, and you might overlook its magic. That space, dear reader, is called the summary or objective section of your resume.

Residing towards the top, just after personal particulars and before diving into the depth of your professional experience, lives this section. It's a quick, impactful encapsulation of the essence of your professional past, present, predicted future, and certainly something more.

As an Administrative Assistant, writing a high-quality and engaging summary/objective section is not an act of flaunting, but rather an exercise in collecting and expressing oneself.

Expertise in Summary

This paragraph is your ticket to convey your sense of individuality, expertise, and legitimacy in your chosen field — in your case, administration. Your achievements, the kind of roles you've held, key responsibilities you've managed, special projects you've worked on, along with a hint of personality defining who you are as a professional- all find a contextual abode in this capsule form. It isn't meant to replace the information that follows; rather it provides a flavour of the riches yet to unveil.

Start by understanding your journey and highlighting those succinct details which helped shape your career path. A helpful writing method is S.T.A.R, it stands for Situation, Task, Action, and Result - implying the context, role, steps and outcome respectively. It's an effective way to plan out your content.

Authoritativeness in Objective

Next, comes the alchemist's touch - translating your career chronicle into an objective, an assertive outlook that proclaims your commitment towards your profession. It doubles up as a vision statement, indicating your larger goals and aspirations, while also revealing your keen understanding of the dynamics of the administrative domain.

Here, it's advisable to remain rooted, authentic and precise. Each word should be well-defined and carry meaningful weight. It's not merely about what you want, but what you understand of the profession and how well you're aligned with its requirements.

Your objective should project an image of you as someone well-versed with the role of Administrative Assistant, ready to migrate skills and apply your expertise for the organisation's betterment — retaining your individuality while seamlessly blending with the role's requirement.

Trustworthiness through Honesty

Now comes the final ornament to seal the narrative: trustworthiness. Being direct and truthful in your summary and objective fosters an aura of reliability, a critical trait for Administrative Assistants. Employers often value honesty and transparency over embellishment. Commit to the principle of "honesty is the best policy", and your summary will shine with credibility.

Your intention should be to communicate in depth who you are as a professional: what you have learned, how transformative your experiences have been, and what visions guide you in your journey — painted elegantly on a canvas of professional vocabulary that rings true to the nature of your work. Reach out and connect with that employer, through an honest portrayal of your journey, goals and value addition.

And therein the essence lies, in endowing this space with the right weights of expertise, authoritativeness, and trustworthiness, moulding a summary-objective section that resonates with the reader, sparking a connection, warming them up for the fulfilling journey across your resume, yet ahead.

Strong Summaries

• Detail-oriented Administrative Assistant with 5+ years of experience coordinating administrative processes, managing schedules and travel, and providing customer service in a corporate environment. Managed a multi-line phone system and trained new employees in efficient office protocols.
• Efficient Administrative Assistant boasting 10 years' experience in corporate settings. Proficient in managing travel schedules, organizing large scale meetings, and independently managing routine administrative activities.
• Versatile Administrative Assistant offering a blend of critical thinking skills and administrative experience. Proven track record in managing complex schedules, implementing time-saving strategies, and promoting optimal patient care.
• Dedicated Administrative Assistant with 7+ years of experience managing large-scale administrative tasks. Proactively address challenging situations and articulate complex ideas to diverse audiences.

Why these are strong ?

These examples are strong because they clearly demonstrate the candidates' skills and experiences as Administrative Assistants. They highlight relevant achievements and responsibilities such as coordinating administrative processes, managing schedules, and providing customer service. The examples also establish the number of years of experience, strengthening the candidates' credentials. It's important for an Administrative Assistant's summary to plainly communicate these strengths, as it helps employers quickly understand the benefits of hiring the candidate.

Weak Summaries

• Administrative Assistant with some experience in the field. Looking for a job.
• Administrative Assistant. I worked for a company. I did things. I'm hardworking.
• Admin Assistant here. I like coffee and dogs. I also do paperwork stuff, I guess. Hope you call me!
• Worked before as an Administrative Assistant. I'm good at it because I say so. Trust me, I'm cool.
• Experienced Administration Assistant. In my previous job, I had to do everything because my boss was mostly absent. Desperately seeking a change.

Why these are weak ?

These are bad examples because they lack professionalism, clarity, and specific details about the person's qualifications, skills and experience. A good resume summary should clearly outline the individual's strengths, achievements, and relevant experience in a concise and compelling manner. These summaries either provide vague and unconvincing details, or include irrelevant personal information. Remember, the summary is the first section hiring managers usually read, so it’s critical to make a strong first impression.

Showcase your Work Experience

There's no denying how an elegantly written work experience section on your resume can dramatically boost your chances of garnering attention from hiring managers. Think of it as a meticulously drawn map of your professional journey, highlighting not only where you've been, but also the skills you've acquired, the challenges you've faced, and the victories you've tasted. This is not about sleight of hand or woven tales, this is about presenting facts in the most effective way. An Administrative Assistant, like yourself, is an essential cog in the machinery of an organisation, and this section needs to reflect the multidimensional aspect of this role.

Showcase Responsibilities and Achievements

List your roles and responsibilities, but give priority to the accomplishments you've achieved in your role as an Administrative Assistant. Let's say you’ve improved the filing system in your current position, mention the results: 35% increase in accessibility, perhaps. Delve into the specifics of what you did to effect that change.

Use Action Words

Active verbs can inject vitality into your language, making it more engaging. Rather than writing "responsible for", try incorporating dynamic words such as "orchestrated", "streamlined" or "initiated". This not only catches the reader’s eye but paints a picture of a proactive professional.

Quantify your achievements and impact in each role using specific metrics, percentages, and numbers to demonstrate the tangible value you brought to your previous employers. This helps hiring managers quickly grasp the scope and significance of your contributions.

Tailor Your Resume

Every business has unique administrative needs, so try to reflect the requirements of the position. Take advantage of the job description; mirror its language and focus on the skills and experiences that the employer values most.

Highlight Relevant Soft and Hard Skills

Being an Administrative Assistant requires a balanced blend of diversified skills. Hard skills would include proficiency in office software, management of financial records, or understanding of administrative procedures. Meanwhile, your soft skills might include communication, organisation, or problem-solving capabilities.

Remember, this section is a reflection of your journey but, more importantly, it is a prediction of your potential. Focusing on not just where you've been, but where your learnt skills can take you, adds depth to your professional profile. You want prospective employers to see past accomplishments and envision future successes if they were to bring you on board. Given the central role an Administrative Assistant plays in an organisation, the value of illustrating that potential cannot be overstated.

Strong Experiences

• Managed inventory and office supplies, reducing overall company costs by approximately 8%.
• Successfully scheduled and coordinated meetings, appointments and travel arrangements for managers and executives.
• Improved office efficiency by implementing optimal strategies for task management and workflow coordination.
• Provided excellent customer service handling all enquiries and complaints, ensuring customer satisfaction and retention.
• Assisted in the preparation of expense reports and purchase orders, maintaining accountability of the business 's finances.

These examples are considered good because they are specific, concise, and highlight achievements rather than just describing tasks. They emphasize the successful impact of the applicant's actions, which directly indicates value to potential employers. Using action verbs and quantifying achievements makes for strong bullet points. Furthermore, they demonstrate a variety of skills which are relevant to the job, such as inventory management, customer service, and financial accountability.

Weak Experiences

• Did basic administrative tasks
• Had responsibilities
• Worked as a team
• Was punctual and reliable
• Had some computer skills

The examples provided are bad because they are too generic, vague and lack any kind of specific detail that would make them relevant or interesting to potential employers. 'Did basic administrative tasks' does not say anything about the scope of the tasks, their complexity or their outcomes. 'Had responsibilities' is similarly vague - everyone has responsibilities in their job, and it doesn't highlight any particular skills or achievements. 'Worked as a team' sounds like an avoidance of discussing specific roles or contributions. 'Was punctual and reliable' are basic expectations in any job, not boasting aspects. Finally, 'Had some computer skills' does not specify which skills these are, which is necessary information in today's digital work environment. These bullet points do nothing to sell the individual to future employers or display any unique strengths or accomplishments.

Skills, Keywords & ATS Tips

When writing a resume for an Administrative Assistant position, the variety of skills you possess plays a crucial role. Both hard and soft skills are important, and understanding how they relate to an Applicant Tracking System (ATS) and keywords can give you an edge.

Hard Skills for Administrative Assistants

Hard skills refer to those abilities that are learned and perfected over time, such as typing speed or proficiency in a particular software. In the context of an Administrative Assistant, these might involve skills like data management, bookkeeping, or proficiency in Microsoft Office. Listing these on your resume directly shows your capacity to handle particular tasks.

Soft Skills for Administrative Assistants

Contrarily, soft skills are the personal attributes that enable one to interact well and effectively with other people. As an Administrative Assistant, you will often be the first point of contact for various people and so must display attributes like excellent communication, problem-solving abilities, and strong organization. Common soft skills to list on your resume include punctuality, team-working abilities, or professionalism.

Keywords for Administrative Assistants

Every profession has its own unique set of keywords that employers look out for on resumes. These are industry-specific terms that indicate your knowledge and expertise. For an Administrative Assistant, such keywords might include "calendar management", "project coordination" or "process improvement".

ATS and Matching Skills

An Applicant Tracking System (ATS) is a software that many employers use to scan resumes and applications. This system automates the early-stage screening process, deciding which resumes qualify for further review based on the requirement set by the employer. Therefore, by strategically using keywords on your resume that correspond closely to the job advertisement, your chances of getting through the ATS increases.

Your resume will be more effective if you ensure each skill you list is relevant to the job description. Every job is different and pays particular attention to certain skills. By matching your skills, both hard and soft, with those the employer is after, your resume will often be ranked higher in the ATS. Remember to validate your skills with experiences, whenever possible.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Microsoft Office
• Record Keeping
• Appointment Scheduling
• Project Management
• Communication Systems
• File Management
• Supply Management
• Accounting Skills
• Document Management
• Office Administration
• Superior Written and Verbal Communication
• Advanced Computer Skills
• Customer Service
• Attention to Detail
• Time Management
• Problem Solving
• Multitasking
• Flexibility
• Organizational Skills

Soft Skills

• Communication
• Problem-Solving
• Adaptability
• Critical Thinking
• Decision Making
• Stress Tolerance
• Negotiation
• Interpersonal Skills

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Communicate
• Administrate
• Collaborate
• Problem-Solve

Education & Certifications

Adding your education and certificates to your resume as an Administrative Assistant is essential in demonstrating your qualifications. Start by creating an "Education" section on your resume. Here, mention your highest degree first, and then list any other relevant academic qualifications in reverse chronological order. Follow the same pattern for your certificates in a separate section titled "Certifications". Remember to include the name of the certificate, the institution where you got it, and the year you completed it. Making these additions can significantly boost your resume's impact.

Some of the most important certifications for Administrative Assistants

Validates expertise in using Microsoft Office applications, such as Word, Excel, PowerPoint, and Outlook.

Recognizes administrative professionals who demonstrate excellence in their field through education, experience, and professional contributions.

Validates proficiency in using Google Workspace tools, such as Gmail, Google Drive, Google Docs, Sheets, and Slides.

Resume FAQs for Administrative Assistants

What is the best format for an administrative assistant resume.

The most effective format for an administrative assistant resume is the reverse-chronological format. This format highlights your most recent work experience first, followed by previous positions in descending order. It allows hiring managers to quickly assess your relevant skills and experience.

How long should an administrative assistant resume be?

An administrative assistant resume should typically be one to two pages long. If you have less than 10 years of experience, aim for a one-page resume. For those with more extensive experience, a two-page resume is acceptable. Focus on including the most relevant information and tailoring your resume to the specific job requirements.

What skills should I highlight on my administrative assistant resume?

When creating your administrative assistant resume, emphasize skills such as organization, communication, time management, and proficiency in various office software (e.g., Microsoft Office Suite, Google Workspace). Additionally, highlight any specific skills mentioned in the job description, such as event planning, travel arrangements, or customer service.

How can I make my administrative assistant resume stand out?

To make your administrative assistant resume stand out, tailor it to the specific job you're applying for by using keywords from the job description. Quantify your achievements whenever possible, such as 'Managed schedules for 5 executives' or 'Implemented a new filing system that increased efficiency by 20%.' Also, consider including a brief summary or objective statement at the top of your resume to grab the hiring manager's attention.

An Administrative Assistant supports office operations through duties like scheduling, file management, communication, and general administrative tasks. Key qualifications include excellent organizational abilities, strong multitasking skills, proficiency with office software/equipment, and superb verbal/written communication. When crafting a resume, highlight relevant experience handling office duties, customer service, scheduling, and record-keeping. Provide specific examples demonstrating multitasking, time management, and problem-solving skills. Clearly list technical skills like software expertise. Include a concise, achievement-focused overview highlighting your valuable administrative abilities.

Highly organized and detail-oriented Administrative Assistant with over 5 years of experience supporting executives and teams in fast-paced environments. Adept at streamlining processes, managing complex schedules, and facilitating smooth office operations. Proven track record of enhancing efficiency and productivity through strong communication, problem-solving, and multitasking abilities.

• Provide high-level administrative support to C-suite executives, managing calendars, travel arrangements, and expense reports
• Coordinate and organize board meetings, prepare agendas and materials, and record minutes
• Streamline office processes and implement new systems, resulting in a 20% increase in efficiency
• Serve as a liaison between executives and internal/external stakeholders, ensuring smooth communication and collaboration
• Manage confidential documents and sensitive information with the utmost discretion and professionalism
• Supported a team of 12 consultants, managing schedules, travel arrangements, and expense reports
• Organized and maintained filing systems, ensuring easy access to important documents and records
• Assisted in the preparation of client presentations and reports, proofreading and formatting documents
• Managed office inventory and supplies, negotiating with vendors to secure cost-effective solutions
• Planned and coordinated team-building events and off-site meetings, boosting morale and collaboration
• Greeted visitors, answered phones, and directed calls to appropriate departments
• Managed incoming and outgoing mail, ensuring timely distribution and processing
• Maintained reception area, ensuring a clean, professional, and welcoming environment
• Assisted with basic HR tasks, such as onboarding new employees and updating personnel files
• Provided general administrative support to various departments as needed
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Google Workspace (Gmail, Calendar, Drive, Docs)
• Zoom and Microsoft Teams
• Salesforce CRM
• SAP Enterprise Software
• Project management
• Calendar management
• Travel coordination
• Expense reporting
• Office management
• Document preparation
• Proofreading and editing
• Customer service
• Problem-solving
• Time management
• Organizational skills

An Administrative Aide performs clerical duties and provides office support. To write an effective resume: Highlight experience with administrative tasks like scheduling, data entry, and file management. Demonstrate proficiency in office software suites like MS Office. Emphasize strong organizational, multitasking, and communication abilities. Use clear formatting and concise phrasing.

Highly organized and detail-oriented Administrative Aide with a proven track record of providing exceptional support to executive-level staff. Adept at managing complex schedules, maintaining confidential records, and streamlining office processes to enhance efficiency and productivity. Committed to fostering positive relationships with colleagues and clients while delivering top-notch administrative services in fast-paced environments.

• Provide comprehensive administrative support to the Chief Executive Officer and senior management team
• Manage complex calendars, coordinate travel arrangements, and organize high-level meetings and events
• Prepare and edit correspondence, presentations, and reports, ensuring accuracy and professional quality
• Streamline office procedures and implement new systems, resulting in a 20% increase in overall efficiency
• Serve as a primary liaison between the executive team and internal/external stakeholders, fostering effective communication and collaboration
• Supported a team of 10 marketing professionals, managing schedules, appointments, and project timelines
• Maintained and updated company databases, ensuring data accuracy and integrity
• Coordinated logistics for corporate events, trade shows, and client meetings, often managing multiple projects simultaneously
• Developed and implemented a new filing system, reducing document retrieval time by 30%
• Trained and mentored new administrative staff, fostering a supportive and collaborative team environment
• Provided administrative support to a team of financial advisors, managing client appointments and maintaining confidential records
• Processed and tracked expense reports, ensuring timely reimbursement and adherence to company policies
• Assisted with the preparation and distribution of client communications, including newsletters and market updates
• Implemented a paperless filing system, reducing paper consumption by 50% and improving data security
• Received recognition for exceptional customer service and attention to detail
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with CRM systems (Salesforce, HubSpot)
• Strong project management and organizational skills
• Excellent written and verbal communication abilities
• Meticulous attention to detail and accuracy
• Proven ability to multitask and prioritize in fast-paced environments
• Proactive problem-solving and decision-making skills
• Adaptability and flexibility in managing changing priorities
• Expertise in managing confidential information with discretion
• Proficient in basic graphic design (Adobe Creative Suite)
• Experienced in event planning and coordination
• Strong interpersonal skills and ability to build positive relationships
• Self-motivated and able to work independently or as part of a team
• Proven track record of streamlining processes and improving efficiency
• Multilingual: Fluent in English and Spanish

An Administrative Support professional is responsible for providing efficient clerical assistance to ensure smooth office operations. Key duties include managing files, scheduling appointments, answering calls, and handling confidential data. When writing a resume for this role, highlight strong organizational skills, proficiency in MS Office suite, and the ability to multitask. Emphasize relevant experience demonstrating time management, attention to detail, and achievements that improved office efficiency. Provide specific examples showcasing your problem-solving and communication abilities.

Highly organized and detail-oriented Administrative Support professional with a proven track record of optimizing office operations, streamlining processes, and providing exceptional support to executives and teams. Adept at managing multiple priorities, maintaining confidentiality, and fostering a positive work environment. Skilled in problem-solving and communication, consistently delivering results in fast-paced settings.

• Provided comprehensive administrative support to a team of 5 senior executives, managing complex calendars, travel arrangements, and expense reports
• Implemented a new filing system that increased efficiency by 30% and reduced paper usage by 50%
• Coordinated quarterly board meetings and prepared presentations, ensuring flawless execution and timely distribution of materials
• Served as a liaison between executives and internal/external stakeholders, facilitating seamless communication and problem resolution
• Trained and mentored 2 new administrative assistants, fostering a supportive and collaborative team environment
• Supported a team of 15 consultants, managing schedules, travel arrangements, and expense reimbursements
• Developed and maintained a centralized database for client information, improving data accuracy and accessibility
• Coordinated onboarding for new hires, ensuring a smooth transition and integration into the team
• Planned and executed team-building events and offsite meetings, boosting morale and fostering collaboration
• Received the 'Employee of the Quarter' award twice for outstanding performance and dedication
• Managed office operations for a 50-person team, overseeing supply inventory, equipment maintenance, and vendor relations
• Implemented a new visitor management system, enhancing security and streamlining the check-in process
• Coordinated internal and external events, including team meetings, client presentations, and conferences
• Developed and maintained an office procedures manual, ensuring consistency and efficiency across the organization
• Assisted with HR tasks, including onboarding, benefits administration, and employee relations
• Executive Support
• Office Management
• Calendar Management
• Travel Coordination
• Expense Reporting
• Event Planning
• Project Coordination
• Presentations
• Database Management
• Vendor Relations
• Process Improvement

An Administrative Clerk is responsible for performing a variety of administrative and clerical duties to ensure the efficient operation of an office. Key tasks include managing files, scheduling appointments, data entry, and supporting staff. When writing a resume for this role, highlight your organizational and multitasking abilities through specific examples. Emphasize your proficiency with office software and technology. Use clear formatting and action verbs like "coordinated", "managed" to showcase relevant skills. Keep your resume concise yet informative.

Highly organized and detail-oriented Administrative Clerk with a proven track record of streamlining office procedures and improving operational efficiency. Adept at managing multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and clients alike.

• Implemented a new filing system that increased document retrieval efficiency by 30%
• Managed calendars and scheduled appointments for a team of 12 executives
• Prepared and processed expense reports, ensuring 100% accuracy and timely submission
• Coordinated domestic and international travel arrangements, resulting in cost savings of 15%
• Trained 5 new administrative assistants on company procedures and best practices
• Managed inventory of office supplies, ensuring uninterrupted availability and reducing waste by 20%
• Processed incoming and outgoing mail, maintaining accurate records and timely distribution
• Provided exceptional customer service, addressing inquiries and resolving issues promptly
• Assisted in the onboarding process for new employees, ensuring smooth integration into the team
• Maintained a clean and organized office environment, contributing to a professional atmosphere
• Answered and directed phone calls, ensuring prompt and professional communication
• Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors
• Assisted in planning and organizing company events, contributing to successful execution
• Maintained and updated company databases, ensuring accurate and up-to-date information
• Provided general administrative support to various departments, enhancing overall productivity
• Inventory Management
• Filing and Organization
• Employee Onboarding
• Spreadsheet Management
• Presentation Creation
• Vendor Negotiation

An experienced administrative assistant plays a crucial role in maintaining an efficient and organized workplace. They act as the right-hand to executives and managers, providing high-level administrative support duties such as scheduling meetings, managing files and records, answering phone calls, and handling travel arrangements. When crafting a resume for this role, highlight your skills in areas like proficiency with Microsoft Office, superior organizational abilities, and excellent customer service. Utilize action verbs to describe your achievements and quantify them where possible, such as "Managed complex scheduling for 5 senior executives" or "Streamlined filing system, reducing document retrieval time by 40%." Tailor your resume to each specific job listing, emphasizing the most relevant qualifications and accomplishments. A well-written, achievement-oriented resume can make your candidacy stand out in this competitive field.

Seasoned Administrative Assistant with over 8 years of experience supporting executives and teams in fast-paced environments. Adept at managing complex calendars, coordinating travel, and optimizing administrative processes. Known for exceptional organizational skills, strong attention to detail, and ability to anticipate needs and proactively solve problems.

• Coordinate internal and external meetings, including booking conference rooms, managing attendee lists, and preparing agendas and materials
• Streamline administrative processes, resulting in a 25% increase in efficiency and productivity across the executive team
• Serve as a liaison between executives and internal departments, ensuring smooth communication and timely resolution of issues
• Train and mentor new administrative assistants, fostering a culture of excellence and continuous improvement
• Supported a team of 12 consultants, managing calendars, travel arrangements, and expense reports
• Implemented a new filing system, increasing document retrieval efficiency by 40%
• Coordinated large-scale events, including annual team offsites and client workshops, managing logistics, vendors, and budgets
• Assisted with onboarding new team members, ensuring a smooth transition and integration into the team
• Received the 'Outstanding Support' award in recognition of exceptional performance and dedication
• Provided administrative support to a team of 8 managers in the HR department
• Managed a high volume of emails, phone calls, and requests, prioritizing tasks and ensuring timely responses
• Assisted with the coordination of interviews, including scheduling, preparing materials, and welcoming candidates
• Maintained and updated HR databases, ensuring accurate and up-to-date employee information
• Participated in the planning and execution of employee engagement events, contributing to a positive company culture
• Meeting Coordination
• Process Optimization
• Liaison and Communication
• Training and Mentoring
• Onboarding Assistance
• Email and Phone Management
• Interview Coordination
• Employee Engagement
• Microsoft Office Suite

An Office Administrative Assistant is the backbone of an organization, ensuring seamless operations through meticulous organization and exceptional multitasking abilities. Key responsibilities include managing calendars, coordinating meetings, handling correspondence, and facilitating smooth communication flow. Strong interpersonal skills and a knack for problem-solving are essential. When crafting your resume, highlight any relevant experience with office software and administrative procedures. Showcase your proficiency in verbal and written communication, as well as your keen attention to detail. Quantify achievements that demonstrate your ability to streamline processes, improve productivity, or enhance efficiency. Consider including certifications or training related to administrative skills to set yourself apart.

Highly organized and detail-oriented Office Administrative Assistant with over 7 years of experience in providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing office processes, and creating a positive and efficient work environment. Committed to delivering top-notch administrative services to drive organizational success.

• Managed calendar and scheduled meetings for a team of 12 executives, ensuring optimal time management and productivity.
• Implemented a new filing system that increased efficiency and reduced document retrieval time by 40%.
• Coordinated domestic and international travel arrangements, securing cost-effective options and saving the company over $15,000 annually.
• Served as the primary point of contact for visitors, providing a warm and professional welcome while maintaining office security protocols.
• Trained 3 new administrative assistants, fostering a supportive and collaborative team environment.
• Managed inventory and procurement of office supplies, ensuring uninterrupted operations and saving 15% on annual supply costs.
• Processed invoices and expense reports, maintaining accurate records and facilitating timely reimbursements.
• Assisted in planning and executing corporate events, including annual meetings and team-building activities for over 100 employees.
• Created and maintained a comprehensive database of client information, enhancing customer relationship management.
• Developed and implemented a new onboarding process for administrative staff, reducing training time by 30%.
• Provided administrative support to a team of 8 financial advisors, managing calendars, appointments, and client correspondence.
• Assisted in preparing and formatting financial reports and presentations, ensuring accuracy and visual appeal.
• Maintained a well-organized and efficient filing system for sensitive financial documents.
• Conducted research and compiled data to support business development initiatives.
• Received recognition for exceptional customer service and problem-solving skills.
• Presentation Preparation

Administrative Assistants perform clerical duties like scheduling, file management and project support. For those without experience, highlight transferable skills like communication and organization from academics, extracurriculars and volunteer roles. Emphasize computer skills like MS Office and detail-orientation from coursework or part-time jobs involving customer service or data entry.

Highly organized and detail-oriented individual seeking an Administrative Assistant position. Brings a strong work ethic, excellent communication skills, and a commitment to providing exceptional support to enhance office efficiency and productivity.

• Assisted with filing, data entry, and maintaining organized records for a non-profit organization.
• Demonstrated excellent attention to detail and accuracy in handling sensitive documents.
• Collaborated with staff members to streamline office processes and improve workflow efficiency.
• Provided friendly and professional customer service to clients and visitors.
• Exhibited strong adaptability and quick learning skills in a fast-paced environment.
• Supported faculty and staff with administrative tasks, including scheduling appointments and managing correspondence.
• Demonstrated strong organizational skills by maintaining accurate records and filing systems.
• Assisted in planning and coordinating departmental events and meetings.
• Showcased excellent written and verbal communication skills when interacting with students, faculty, and staff.
• Quickly adapted to new software and technologies to improve productivity and efficiency.
• Greeted visitors and directed them to the appropriate departments or staff members.
• Managed a multi-line phone system, effectively handling and routing calls.
• Maintained a clean and organized reception area, ensuring a welcoming environment for guests.
• Assisted with basic administrative tasks, such as filing and data entry.
• Demonstrated a friendly and professional demeanor while providing excellent customer service.
• Multi-tasking
• Written and Verbal Communication
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Suite (Docs, Sheets, Slides)
• Teamwork and Collaboration
• Scheduling and Calendar Management
• Basic Bookkeeping
• Event Planning and Coordination

An Administrative Assistant Intern provides valuable support to office staff by handling clerical tasks and learning the ropes. When crafting your resume, emphasize your customer service experience and strong computer abilities. Highlight relevant coursework, academic projects, and transferable skills like communication and organization. Use a clear, easy-to-read format and proofread carefully to make a polished impression.

Highly organized and detail-oriented Administrative Assistant Intern with a proven track record of supporting executives and managing office operations. Skilled in multitasking, project coordination, and maintaining a positive work environment. Adept at streamlining processes and improving efficiency to drive business success.

• Assisted executive team with calendar management, travel arrangements, and expense reports, ensuring seamless coordination of schedules and timely submission of documents.
• Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors to secure cost-effective deals, resulting in a 15% reduction in supply expenses.
• Coordinated internal and external meetings, including booking conference rooms, preparing agendas, and taking detailed minutes, ensuring effective communication and follow-up.
• Streamlined filing system and digitized documents, improving information accessibility and reducing paper usage by 30%.
• Provided exceptional customer service to clients and visitors, creating a welcoming and professional office environment.
• Supported a team of 15 employees by managing mail distribution, answering phones, and greeting visitors, ensuring efficient office operations.
• Assisted with the planning and execution of company events, including annual conferences and team-building activities, contributing to successful events with high employee satisfaction.
• Maintained office equipment, troubleshooting issues, and coordinating repairs, minimizing downtime and ensuring uninterrupted productivity.
• Created and updated company documents, such as presentations and reports, using Microsoft Office Suite, delivering professional-quality materials.
• Collaborated with HR to update employee records and maintain personnel files, ensuring accurate and up-to-date information.
• Welcomed guests, managed check-ins and check-outs, and provided exceptional customer service, contributing to high guest satisfaction ratings.
• Handled reservations and inquiries via phone and email, demonstrating strong communication skills and attention to detail.
• Assisted with administrative tasks, such as filing, data entry, and invoice processing, supporting the smooth operation of the front desk.
• Collaborated with housekeeping and maintenance teams to ensure guest rooms were clean, well-maintained, and ready for occupancy.
• Demonstrated flexibility and adaptability by covering shifts and taking on additional responsibilities as needed, showcasing a strong work ethic and commitment to the team.
• Office Equipment Maintenance

An admin assistant provides essential office support through tasks like data entry, appointment scheduling, and correspondence management. When crafting a resume for this beginner role, clearly highlight your skills in areas like MS Office proficiency, multi-tasking, and organization. Tailor your experience to demonstrate your ability to handle administrative responsibilities efficiently. Moreover, emphasize any internships or part-time jobs that honed your clerical abilities. Keep your resume concise yet informative, ensuring no errors. A well-structured, accomplishment-driven resume can make you stand out as the ideal candidate for an admin assistant position.

Highly organized and detail-oriented administrative professional with a strong passion for supporting teams and streamlining processes. Adept at multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments. Committed to delivering exceptional results and contributing to organizational success.

• Assisted with managing executive calendars, scheduling meetings, and coordinating travel arrangements
• Maintained accurate records and filed documents using a cloud-based system, improving efficiency by 25%
• Greeted clients and visitors, ensuring a positive first impression and providing exceptional customer service
• Collaborated with cross-functional teams to organize company events and conferences for up to 200 attendees
• Streamlined office supply inventory management, reducing waste and saving the company over $2,000 annually
• Welcomed guests, handled check-ins, and provided information about gym facilities and class schedules
• Managed phone lines, responding to inquiries and directing calls to appropriate departments
• Maintained a clean and organized front desk area, ensuring a professional appearance at all times
• Assisted with membership sales and renewals, contributing to a 15% increase in member retention
• Trained 3 new receptionists on front desk procedures and customer service best practices
• Provided administrative support to the center's staff, including data entry, filing, and copying
• Assisted in organizing and promoting fundraising events, helping raise over $10,000 for youth programs
• Created and maintained a database of donors and volunteers, streamlining communication efforts
• Developed a new filing system for participant records, improving information accessibility and privacy
• Demonstrated flexibility by taking on additional responsibilities as needed, such as supervising youth activities
• Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
• Verbal and Written Communication
• Filing and Data Entry
• Schedule Management
• Front Desk Operations

As an entry-level administrative assistant, you'll be the backbone supporting an office's day-to-day operations. Duties include managing schedules, answering calls, data entry and handling correspondence. When crafting your resume, highlight any relatable experience like customer service roles or internships. Focus on showcasing strong organizational, communication and tech skills. For a winning resume format, start with a concise summary highlighting your key strengths. Then list out experience details using quantifiable accomplishments where possible. Clean formatting with strategic keyword use can also help your resume stand out. Remember, tailoring your resume to each specific role is crucial.

Highly organized and detail-oriented administrative professional seeking an entry-level position to leverage strong communication, multitasking, and problem-solving skills. Adept at managing multiple priorities in a fast-paced environment while maintaining a positive attitude and delivering exceptional results.

• Assisted the administrative team with day-to-day office operations, including answering phones, scheduling meetings, and maintaining filing systems
• Processed and distributed incoming and outgoing mail, ensuring timely delivery and organization
• Managed the office supply inventory, placing orders as needed and maintaining accurate records
• Provided support for company events, including logistics planning, guest list management, and on-site coordination
• Received praise from supervisors for exceptional attention to detail and ability to quickly learn new tasks and procedures
• Served as the first point of contact for students, faculty, and visitors at the university's Student Services office
• Managed the front desk, directing inquiries and providing information on university policies and procedures
• Scheduled appointments for academic advisors and counselors using an online booking system
• Assisted with data entry and document preparation, ensuring accuracy and confidentiality
• Consistently received positive feedback from students and staff for providing friendly and efficient service
• Greeted patients and visitors, providing directions and answering general inquiries
• Managed the check-in process, verifying patient information and updating electronic health records
• Scheduled and confirmed appointments, ensuring smooth patient flow and minimizing wait times
• Assisted with administrative tasks, such as filing, copying, and organizing patient documents
• Recognized by the center's management for demonstrating compassion and professionalism in a healthcare setting
• Phone Etiquette
• Google Workspace (Docs, Sheets, Slides, Gmail)
• Social Media Management

A Junior Admin Assistant provides clerical support by managing office communications, filing, data entry, and other tasks. Successful candidates have basic computer skills and strong organization. For the resume: Emphasize any relevant admin experience, familiarity with office software, and abilities like attention to detail. Open with a summary highlighting your organizational talents and customer service strengths.

Highly motivated and detail-oriented Junior Admin Assistant with a proven track record of providing exceptional support to executives and teams. Skilled in managing multiple tasks, optimizing administrative processes, and ensuring smooth office operations. Adept at handling confidential information with discretion and maintaining a professional demeanor in fast-paced environments.

• Provided comprehensive administrative support to a team of 10 executives, managing calendars, scheduling meetings, and coordinating travel arrangements.
• Streamlined office processes by implementing a new digital filing system, reducing paper usage by 40% and improving document retrieval efficiency.
• Managed the onboarding process for new hires, ensuring smooth integration and reducing time-to-productivity by 25%.
• Organized and coordinated monthly company-wide events, fostering a positive work culture and boosting employee engagement.
• Handled sensitive client information with the utmost confidentiality, maintaining trust and building strong relationships.
• Provided exceptional front desk support, greeting visitors, managing incoming calls, and handling general inquiries.
• Maintained office inventory, ensuring adequate supplies were always available and minimizing waste.
• Assisted with the preparation of monthly financial reports, ensuring accuracy and timely submission.
• Coordinated the maintenance and repair of office equipment, minimizing downtime and ensuring uninterrupted operations.
• Demonstrated flexibility by providing support to various departments during peak periods, contributing to overall team success.
• Provided administrative support to the Human Resources department during a busy summer internship program.
• Assisted with the organization and execution of employee training sessions, ensuring smooth logistics and positive participant feedback.
• Conducted research on industry best practices and presented findings to the HR team, contributing to the development of new initiatives.
• Maintained and updated employee records in the HRIS system, ensuring data accuracy and compliance with company policies.
• Demonstrated a strong work ethic and willingness to learn, receiving positive feedback from supervisors and colleagues.
• Documentation Management
• Office Supply Management
• Records Management
• Professional Communication

A senior administrative assistant oversees administrative operations, manages executives' schedules, and prepares reports. For the resume, highlight organizational skills, multitasking abilities, and relevant software expertise. Quantify achievements highlighting efficiency, attention to detail, and strong work ethic.

Highly organized and detail-oriented Senior Administrative Assistant with over 8 years of experience providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing workflows, and enhancing operational efficiency. Known for strong communication skills, problem-solving abilities, and a proactive approach to anticipating and addressing organizational needs.

• Provide high-level administrative support to senior executives, managing calendars, scheduling meetings, and coordinating travel arrangements
• Streamline office processes, resulting in a 25% increase in productivity and cost savings of $50,000 annually
• Plan and execute company events, including board meetings, conferences, and team-building activities for up to 200 attendees
• Serve as a liaison between departments, facilitating effective communication and collaboration
• Train and mentor junior administrative staff, fostering a supportive and efficient work environment
• Provided comprehensive administrative support to a team of 5 executives, managing complex schedules and ensuring seamless operations
• Conducted research and prepared reports, presentations, and correspondence for executive meetings and client engagements
• Managed expense reports and reimbursements, ensuring accuracy and compliance with company policies
• Coordinated domestic and international travel arrangements, securing cost-effective options and managing itineraries
• Provided administrative support to a team of 20 professionals, handling scheduling, correspondence, and document preparation
• Maintained and updated databases, ensuring accurate and up-to-date information for client projects and internal resources
• Assisted with the onboarding process for new hires, facilitating smooth transitions and integration into the team
• Managed office supplies inventory, ensuring adequate stock levels and placing orders as needed
• Received recognition for exceptional performance and dedication, earning the 'Employee of the Quarter' award
• Travel Arrangements
• Document Preparation
• Supply Inventory
• Training & Mentoring
• Research & Analysis
• Verbal & Written Communication

Strong Administrative Skills: Example Usage on Resume, Skill Set & Top Keywords in 2024

Here are the top ways to show your Administrative skills on your resume. Find out relevant Administrative keywords and phrases and build your resume today.

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In This Guide:

What are administrative skills, why are strong administrative skills wanted by recruiters on your resume, what skills, activities and accomplishments help you highlight your administrative skills, strong administrative skills: key takeaways for your resume.

Having strong administrative skills means being well-organized and able to turn chaos into order in a matter of seconds. In fact, administrative skills are required for a number of office-related tasks, such as planning meetings and travel, writing and filing reports, and even communicating with employees and clients.

While administrative skills are considered crucial for various roles, you shouldn’t just list them as part of your skill set. Rather, you could point the recruiter in the right direction by showing that you are well-organized, a quick thinker, and a good communicator.

Candidates with strong administrative skills are valued by potential employers because they show a high level of motivation, organization, and reliability. What is more, employees who have strong administrative skills help every business run smoothly. Recruitment officers know and value that.

Having hard administrative skills like being able to work with a specific niche software is a must when it comes to positions in tech or finance. However, soft administrative skills such as verbal and written communication, the ability to multitask and even resolve conflicts are required for all sorts of industries.

They show that you are a self-motivated professionalist who is also able to maneuver in a hectic environment. And that is exactly what hiring managers often look for!

In fact, people with strong administrative skills are considered the stepping stones to every company’s success.

But how can you showcase your strong administrative skills without listing the shallow “I have strong administrative skills” as part of your resume summary? How can you prove that you are reliable and able to handle all administrative tasks without stating it explicitly?

“Easier said than done” you might think. But don’t worry — we’ll now look at the types of skills, achievements, and qualifications that can help you highlight your strong administrative skills.

There are many skills that contribute to your ability to handle administrative work. Some of them include:

• Communication : communicating with clients and colleagues on a daily (even hourly!) basis is a key administrative task. For this reason, you will be expected to have strong communication skills (both written and verbal) and maybe even know a foreign language.
• Technology : computer literacy skills include your ability to work with specific software such as Microsoft Office or some data storage apps. Being tech-savvy is a must for every administrative position.
• Prioritizing & organizing : administrative assistants are often responsible for scheduling meetings and keeping track of expenses. Daily administrative activities require employees to be flexible, well-organized, and good at time-management.

How to demonstrate strong administrative skills on your resume

• Talk about events you have organized
• Describe times when you had to manage the schedule of a whole team
• Give examples of times when you had to resolve conflicts
• Demonstrate technical skills by mentioning your knowledge of specific software
• Include any foreign languages you speak

Keep in mind that the phrase “strong administrative skills” should not be listed as part of your resume’s skills section. Instead, ask yourself the following questions:

• When was the last time I organized a large event?
• Is there any specific software I’m proficient in using?
• Have I ever offered work-related support and help to my colleagues?
• How have I contributed to the office environment?

Now let’s look at some actual resume snippets from Enhancv users who have demonstrated their administrative skills in an excellent way.

Example 1: Demonstrate strong administrative skills in the experience section

• • Scheduled partner calls and meetings
• • Was responsible for organizing various team building initiatives
• • Did budgeting and financial reporting
• • Maintained office records

This administrative assistant has showcased their organizational and time-management skills perfectly — by mentioning the fact that they were responsible for all calls, meetings, and office initiatives.

They have also shown that they are proficient users of budgeting and financial reporting software, regardless of the fact that they have not mentioned this skill explicitly.

In addition, their experience in keeping track of office records proves that they are well-organized and detail-oriented.

Example 2: demonstrate strong administrative skills in the resume summary section

One or two sentences are enough to show your strong administrative skills.

The resume summary of this administrative officer points to the fact that they are good at time-management, have strong organizational skills, and a high level of work ethic.

It also points to the fact that they are familiar with office management software tools, although again, this is not explicitly stated.

Example 3: Show your strong administrative skills in your achievements sections

If you want to highlight your strong administrative skills through other achievements, you can add a separate “Most Proud of” section at the end of your resume. This way, you can be sure that hiring managers won’t miss skills or awards that you find important.

Example 4: Demonstrate the skill through other sections of your resume

Listing some additional activities can help you further demonstrate your administrative skills. Ideally, you’ll have at least one extracurricular activity worth mentioning on your resume.

Remember: additional activities look different for everyone. Maybe you have volunteered as an Event Coordinator at school. Or maybe you have passed an extensive Excel course. Even things like having a passion for decluttering would fit well here.

It doesn’t really matter what you have done, as long as you have done something extra that has helped you develop your administrative skills.

• Demonstrate your time-management skills: organization and flexibility are crucial for all positions that require strong administrative skills. Don’t forget them!
• Talk about your accomplishments: the best way to showcase your administrative skills is through the awards and recognition you’ve won.
• Include extracurriculars: make sure to mention relevant courses and initiatives that have helped you strengthen your administrative skills.

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Best Administrative Assistant Skills for a Resume

As a highly versatile and essential role in any organization, the administrative assistant position demands a unique set of skills to ensure seamless operations and effective support. When crafting your resume, highlighting the best skills is paramount to stand out to potential employers.

From organizational prowess to excellent communication, let’s explore the key abilities that will make your resume shine and demonstrate your proficiency in this vital role.

Table of Contents

What Are Administrative Assistant Skills?

Administrative Assistant skills encompass a diverse set of abilities that are essential for effectively supporting and assisting in the smooth functioning of an organization or business. 

These skills typically include organization, communication, time management, computer proficiency, multitasking, and more.

Administrative support professionals play a crucial role in facilitating effective communication, streamlining operations, and contributing to the overall efficiency of the workplace. Their diverse skill set enables them to provide vital support to executives, teams, and departments, contributing significantly to the success of the organization.

Jobs That Require Administrative Assistant Skills

Administrative assistant skills are highly versatile and in-demand across various industries. 

According to labor statistics , administrative roles are projected to grow steadily, emphasizing the significance of these skills in today’s job market. Here are just a few examples of professions that may require administrative abilities:

• Administrative Assistant/Executive Assistant
• Office Manager
• Receptionist
• Data Entry Specialist
• Customer Service Representative
• Human Resources Assistant
• Project Coordinator
• Legal Assistant/Paralegal
• Virtual Assistant
• Medical Office Assistant

Top Administrative Assistant Skills for a Resume

1. organization.

Demonstrating strong organizational skills is essential for an Administrative assistant. This involves efficiently managing tasks, prioritizing responsibilities, and maintaining order in a fast-paced work environment. 

“Effectively organized and streamlined administrative processes, resulting in improved efficiency and reduced response time for inquiries.”

2. Communication

Excellent communication skills, both verbal and written, are crucial for effective interaction with colleagues, clients, and superiors. An administrative professional should be able to convey information clearly and professionally. 

“Provided exceptional customer service, addressing inquiries promptly and maintaining positive communication with clients, resulting in increased customer satisfaction.”

3. Time Management

The ability to prioritize tasks, meet deadlines, and optimize time usage is vital for administrative work. Time management ensures that work is completed efficiently and on schedule. 

“Successfully managed multiple projects simultaneously, meeting tight deadlines and maintaining high-quality standards.”

4. Computer Proficiency

 Proficiency in various software applications, including word processing, spreadsheet management, and email, is a must for handling administrative tasks efficiently. 

“Utilized advanced MS Office skills to create and manage complex spreadsheets, resulting in improved data analysis for decision-making.”

5. Multitasking

Administrative assistants often encounter numerous responsibilities at once, requiring the ability to handle multiple tasks simultaneously and switch between them seamlessly.

“Efficiently multitasked in a high-pressure environment, managing phone calls, scheduling appointments, and assisting with administrative projects simultaneously.”

6. Problem-Solving

Being a problem-solver is essential in this profession for identifying challenges, analyzing situations, and developing practical solutions to address issues promptly. 

“Proactively resolved scheduling conflicts and resource constraints, ensuring smooth project execution and team cohesion.”

7. Attention to Detail

An eye for detail is critical to maintainng accuracy in data entry, document preparation, and other administrative duties. 

“Meticulously reviewed documents for errors, ensuring compliance with company standards and enhancing the quality of deliverables.”

8. Adaptability

The ability to adapt to changing priorities, tasks, and work environments is essential for an administrative assistant. They should be flexible and ready to handle new challenges as they arise.

 “Quickly adapted to a new software system, providing technical support to colleagues and facilitating a smooth transition for the team.”

9. Confidentiality

As organization professionals often handle sensitive information, maintaining strict confidentiality and discretion is crucial. Trustworthiness in handling confidential data is highly valued. 

“Exercised utmost discretion in handling confidential client data, earning recognition for maintaining a high level of privacy and security.”

10. Resourcefulness

Being resourceful enables assistants to find creative solutions and utilize available tools effectively. This skill is valuable for maximizing productivity and efficiency. 

“Resourcefully identified cost-effective office supplies, resulting in significant savings for the department without compromising quality.”

Where to Place Administrative Assistant Skills on a Resume

When crafting a resume for an administrative position, strategic placement of skills is crucial to catching the attention of potential employers. Here are some tips on where to place your skills on a resume:

Skills Section: Create a dedicated section near the top of your resume titled “Skills” or “Core Competencies.” List your key abilities and skills using bullet points. This allows employers to quickly identify your strengths before delving into the rest of your resume.

Skills: – Organization – Communication – Time Management – Computer Proficiency – Multitasking – Problem-Solving – Attention to Detail

Summary/Objective Statement: Incorporate some of your most relevant skills within your resume’s opening statement. This can give employers a snapshot of your qualifications right away.

Summary: Detail-oriented and highly organized administrative assistant with excellent time management and multitasking abilities. Proficient in MS Office Suite and skilled in problem-solving to ensure efficient office operations.

Work Experience Section: When describing your work experience, include specific examples that highlight how you utilized your organizational skills to accomplish tasks and contribute to the company’s success.

Administrative Assistant, XYZ Company, May 2020 – Present – Managed busy schedules and prioritized appointments for senior executives, showcasing strong time management skills. – Effectively communicated with clients and resolved inquiries promptly, demonstrating excellent customer service abilities.

Cover Letter: While not part of the resume itself, consider mentioning a few of your top Administrative Assistant skills in your cover letter. This reinforces your suitability for the position and emphasizes your strengths.

Remember to tailor your resume and skill placement to each job application. Focus on the skills most relevant to the specific Administrative Assistant role you are applying for. By highlighting your skills effectively, you can make a strong impression on potential employers and increase your chances of landing an interview.

Example of an Administrative Assistant Resume

[Your Name] [Your Address] [City, State, ZIP Code] [Your Email Address] [Your Phone Number] Objective : Dedicated and detail-oriented administrative assistant with 5 years of experience in efficiently managing office operations and providing exceptional support to executives. Seeking to leverage strong organizational and communication skills to contribute to the success of ABC Company. Skills: – Organization – Communication – Time Management – Computer Proficiency (MS Office Suite, Google Workspace) – Multitasking – Problem-Solving – Attention to Detail – Adaptability – Confidentiality – Customer Service – Resourcefulness Work Experience: Administrative Assistant, XYZ Solutions, [Dates] – Managed executives’ calendars, scheduled appointments, and coordinated meetings to ensure efficient time utilization. – Provided administrative support to the HR department, including organizing employee records and assisting in recruitment processes. – Handled customer inquiries via phone and email, addressing concerns promptly and maintaining a high level of customer satisfaction. – Streamlined office procedures by implementing digital filing systems, resulting in a 20% reduction in paperwork and improved organization. Office Coordinator, ABC Corporation, [Dates] – Assisted in organizing company events and conferences, handling logistics, and ensuring smooth execution. – Supported finance department by managing expense reports, tracking invoices, and reconciling accounts. – Maintained office supplies inventory, reducing costs by 15% through strategic vendor negotiations. – Acted as the first point of contact for visitors and callers, demonstrating excellent customer service and communication skills. Education: Bachelor of Arts in Business Administration, [University Name], [Dates] – Relevant coursework: Office Management, Business Communication, Organizational Behavior. Certifications: – Certified Administrative Professional (CAP) Volunteer Experience: Volunteer Administrative Assistant, [Non-profit Organization], [Dates] – Assisted with data entry, email communication, and event planning, supporting the organization’s mission.

How to Improve Administrative Assistant Skills

Improving organizational skills requires a combination of practical experience, ongoing learning, and self-improvement. Here are some practical tips to enhance your abilities in this role:

• Look for workshops, online courses, or seminars that focus on related skills. These resources can provide valuable insights and new techniques to enhance your efficiency and productivity.
• Develop a systematic approach to organizing tasks, documents, and schedules. Utilize tools like to-do lists, calendars, and project management software to stay on top of responsibilities.
• Practice effective communication both verbally and in writing. Pay attention to clarity, professionalism, and tone when interacting with colleagues, clients, and superiors.
• Familiarize yourself with popular office software like Microsoft Office Suite and Google Workspace. Improving your proficiency in these tools can significantly boost productivity.
• In addition to technical skills, focus on developing soft skills such as adaptability, teamwork, and emotional intelligence. These traits are highly valued in any professional setting.
• Be proactive in identifying areas that need improvement or streamlining. Offer suggestions and take the initiative to implement process enhancements.
• Demonstrate a strong sense of confidentiality and professionalism when dealing with sensitive information. Always respect the privacy of clients and colleagues.
• Request feedback from supervisors or colleagues to identify areas for improvement. Constructive criticism can be valuable for your professional growth.

A well-crafted resume that highlights the best skills is a powerful tool to secure your dream job. Employers seek candidates who possess strong organizational abilities, effective communication, and impeccable time management skills. By showcasing your proficiency in these key areas, along with other relevant competencies, you present yourself as a valuable asset to any organization.

What Are the Three Most Important Skills of an Administrative Assistant?

The three most important skills needed for working in this profession are organization, communication, and time management.

How to Develop Administrative Assistant Skills?

Here are a few tips on developing organizational abilities:

• Seek professional development opportunities like workshops and online courses.
• Practice effective communication in various scenarios.
• Utilize productivity tools and software to enhance organization and time management.
• Seek feedback and learn from experience to improve problem-solving abilities.
• Stay updated on industry trends and best practices relevant to administrative tasks.

How to Use Transferable Skills for an Administrative Assistant Resume?

To use transferable skills effectively in an administrative assistant resume:

• Identify skills from previous roles or experiences that align with similar responsibilities (e.g., customer service, project coordination).
• Showcase these transferable skills in the skills section and work experience section of your resume.
• Provide specific examples of how you utilized transferable skills in administrative tasks and contributed to the success of previous positions.

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Administrative Assistant Resume Summary with Examples

An Administrative Assistant resume summary provides a brief outline of your skills and qualifications. It shows employers and hiring managers a general overview of your capabilities, helping them to quickly decide if you’re the right candidate for the role. This article shares some examples of effective Administrative Assistant resume summaries to help you write your own resume summary.

What is a resume summary?

A resume summary is a short explanation of your skills and experience as they relate to an open role. You’ll usually add a summary at the top of your resume, right below your name and contact information. That way it’s one of the first things an employer reads. 

Resume summaries are usually two to three sentences or statements. This makes it easy for hiring managers to read quickly to decide if your skills and experience match their needs. To make your resume summary more appealing, you can tailor it for each job you apply for. 

Administrative Assistant resume summary examples 

Here are some various Administrative Assistant resume summaries based on a candidate’s experience, career focus and best qualities: 

General summary

Example: ‘Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities.’

This example showcases the applicant’s versatility and knowledge in areas essential for office management.

Intermediate summary

Example:  ‘Experienced Administrative Assistant with 5+ years of experience working in a multinational firm. Detailed knowledge of business terminologies and standard practices. Committed and passionate with a focus on professionalism.’

This summary shows the applicant’s experience in a demanding work setting. It also showcases skills that could be valuable in any office environment.

Versatile summary

Example: ‘Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients and serving as the liaison between different branch offices.’

This example highlights the applicant’s versatility and the ability to handle multiple roles. It also details a few specific examples of skills that would be useful in any Administrative Assistant position. 

Financial experience summary

Example: ‘Capable and knowledgeable Administrative Assistant with more than five years of experience working in a financial office. Thorough working knowledge of securities and investment practices. Consistently recognized for proven capability in office administration, record keeping, preparing reports and performing customer-oriented tasks.’

This summary showcases the applicant’s knowledge in the financial industry, which is useful when applying for jobs in the same related field. 

Skills and education summary

Example: ‘Administrative Assistant with a Bachelor’s Degree in Business Administration and a solid background working in different human resources firms. Well-organized and able to multitask while maintaining a high level of professionalism and attention to detail. Expert level proficiency in all MS Office applications.’

This example mentions the applicant’s educational and professional background, both of which are relevant to an Administrative Assistant position. It also details hard and soft skills that are useful for the job. 

Practical skills summary

Example: ‘Experienced Administrative Assistant with extensive knowledge in office management software. Proven office and personnel management skills, with equal ability in lead and support roles. Competencies include record keeping, document management, personnel support and report presentation.’

In this example, the applicant focuses on technical and practical skills that are helpful in any Administrative Assistant position.

Summary with professional goals

Example: ‘Business Administration graduate with drive and initiative, thorough attention to detail, with excellent time management and task prioritization skills. Seeking an Administrative Assistant position in a globally competitive firm with ample opportunity for professional growth and career advancement. Committed to performing all tasks with the highest level of professionalism and competence.’

This summary emphasizes the applicant’s desire to be a valuable member of the workforce.

Career change summary

Example: ‘Law firm secretary looking to further career by working as an Administrative Assistant. Possesses drive, ambition and an extensive skill set that includes file and document management, inventory and supplies processing, record keeping and more than five years of experience in an executive support role.’

This example showcases relevant experience, as well as potentially useful skills for Administrative Assistants. 

Essential skills summary

Example: ‘Detail-oriented and quality-focused professional with proven interpersonal and communication skills. Seeking Administrative Assistant position at Target Media where I can apply extensive experience in administrative functions. Advanced computer software knowledge, archiving and record-keeping skills and general office management capabilities.’

In this example, the applicant describes the essential skills they can bring to the organization. 

Administrative skills summary

Example:  ‘Committed Administrative Assistant with expert level proficiency in Microsoft Office and 70 wpm typing speed. Looking to secure the Administrative Assistant position at Skylar Enterprises to utilize my professional management skills and extensive clerical experience.’

This summary combines technical skills with more practical skills that are equally essential for administrative functions. 

Education-focused summary

Example:  ‘Highly-motivated and organized individual seeking to use a Bachelor’s Degree in Administration in the service of Blaze Marketing as Administrative Assistant. Solid background in office administration, with excellent multitasking, report presentation and document-keeping skills.’

This summary makes it clear that the applicant has the educational and professional background needed to excel as an Administrative Assistant.

Senior-level summary

Example: ‘Dedicated Administrative Assistant with eight years of experience in leadership roles with strong communications and interpersonal skills. Looking for new opportunities to further grow into the role of an Administrative Assistant. Certified MS Office professional with the ability to manage multiple tasks with a high level of professionalism.’

This example showcases extensive experience and explains the applicant’s goal in applying for an Administrative Assistant position. 

Industry-specific summary

Example:  ‘Dedicated and focused individual with proven capability in office administration seeks a position as an Administrative Assistant in an industrial supply firm. Knowledge in office management best practices and especially capable of handling high-volume tasks with an exceptional level of accuracy. Bringing more than five years of experience to ensure more efficient office functions and personnel performance.’

In this example, the applicant exhibits relevant skills and knowledge, as well as the ability to handle high-pressure situations. 

Career advancement summary

Example:  ‘Office Assistant with a wide range of applicable skills seeks professional growth and career advancement opportunities as an Administrative Assistant. Excellent clerical skills and the ability to oversee and manage multiple tasks simultaneously. Focused and detail-oriented with the drive and commitment to become a valuable contributing member of the Pinnacle Marketing workforce.’

With this summary, the applicant highlights the skills that are necessary for someone who wishes to advance from Office Assistant to Administrative Assistant. 

Similar background summary

Example: ‘Experienced Clerk and Secretary with proven time management and communication skills seeks position as an Administrative Assistant at a fast-paced and industry-leading firm. Competencies include advanced office management skills, ability to handle multiple tasks, inventory control and administrative support.’

This summary describes experience in similar roles. The candidate also explains transferrable skills that are useful for Administrative Assistant roles.

Administrative Assistant Skills

Learn about the skills that will be most essential for Administrative Assistants in 2024.

Getting Started as a Administrative Assistant

• What is a Administrative Assistant
• How To Become
• Certifications
• Tools & Software
• LinkedIn Guide
• Interview Questions
• Work-Life Balance
• Professional Goals
• Resume Examples
• Cover Letter Examples

What Skills Does a Administrative Assistant Need?

Find the important skills for any job.

Types of Skills for Administrative Assistants

Organizational proficiency, technical savvy, communication excellence, problem-solving and adaptability, interpersonal and customer service skills, top hard skills for administrative assistants.

Essential skills for peak efficiency in office management, from expert software use to meticulous event coordination and customer relations.

• Advanced Proficiency in Office Productivity Software
• Data Entry and Database Management
• Calendar Management and Scheduling
• Document and Report Preparation
• Accounting and Bookkeeping Basics
• Travel Coordination and Event Planning
• Typing and Transcription Accuracy
• Business Correspondence and Email Management
• Customer Relationship Management (CRM) Systems
• Technical Troubleshooting for Office Equipment

Top Soft Skills for Administrative Assistants

Empowering office dynamics with exceptional communication, organization, and a keen sense for detail, confidentiality, and adaptability.

• Effective Communication
• Time Management and Prioritization
• Organizational Skills

Problem-Solving and Critical Thinking

Adaptability and flexibility.

• Interpersonal Skills
• Customer Service Orientation
• Attention to Detail
• Discretion and Confidentiality
• Emotional Intelligence

Most Important Administrative Assistant Skills in 2024

Organizational and time management, advanced proficiency in office software, effective communication and interpersonal skills, financial literacy and budgeting, project management capabilities, confidentiality and data protection awareness.

Show the Right Skills in Every Application

Administrative assistant skills by experience level, important skills for entry-level administrative assistants, important skills for mid-level administrative assistants, important skills for senior administrative assistants, most underrated skills for administrative assistants, 1. cultural intelligence, 2. active listening, 3. discretion, how to demonstrate your skills as a administrative assistant in 2024, how you can upskill as a administrative assistant.

• Master Advanced Office Software: Beyond basic proficiency, delve into advanced features of office software suites like Microsoft Office 365 or Google Workspace. Learn to automate tasks with macros or explore new collaboration tools.
• Develop Expertise in Remote Collaboration Tools: With remote work becoming more prevalent, become adept at using project management and communication platforms like Slack, Trello, or Asana to streamline virtual collaboration.
• Enhance Time Management Skills: Take courses or workshops on time management to learn new techniques and tools that can help you prioritize tasks and manage your workload more effectively.
• Embrace Digital Literacy: Stay current with the latest digital trends and tools. Learn to manage digital filing systems, understand basic data analytics, and maintain cybersecurity best practices.
• Improve Communication Skills: Enroll in communication workshops or public speaking classes to refine your verbal and written communication, ensuring clarity and professionalism in all interactions.
• Expand Your Knowledge of Human Resources: Understanding HR processes can be invaluable. Consider certifications or courses in HR fundamentals to better support recruitment, onboarding, and employee relations.
• Learn Financial Basics: Gain a basic understanding of financial processes such as budgeting, invoicing, and expense tracking to add more value to your administrative role.
• Seek Feedback and Mentorship: Regularly seek constructive feedback from supervisors and peers. Find a mentor who can provide guidance, share experiences, and help you navigate your career path.
• Participate in Industry Networking Events: Attend conferences, seminars, and webinars to connect with peers, stay informed about industry trends, and discover best practices.
• Focus on Personal Development: Engage in activities that boost your confidence, stress management, and adaptability to change, such as mindfulness training or resilience workshops.

Skill FAQs for Administrative Assistants

What are the emerging skills for administrative assistants today, how can administrative assistants effectivley develop their soft skills, how important is technical expertise for administrative assistants.

Administrative Assistant Education

More Skills for Related Roles

Driving executive success through efficient organization and strategic administrative support

Steering office operations, ensuring efficiency and productivity in a dynamic environment

Orchestrating office efficiency, ensuring smooth operations and superior organization

Creating welcoming environments, managing communication flow, first point of contact excellence

Managing schedules and tasks, ensuring smooth operations for executives and teams

Driving executive success through strategic scheduling, communication, and organization

Start Your Administrative Assistant Career with Teal

Sample Administrative Assistant Skills Resume

An Administrative Assistant is a multi-talented key employee to any organization, capable of solving a wide range of problems that the higher management and the staff face.Your administrative assistant skills resume should highlight how your ability to solve problems could help the organization as a whole.

All resume examples in this guide

Example of an Administrative Assistant Resume Sample

Tania Williams ‍ Administrative assistant [email protected] +1 254 63 82 29 https://www.linkedin.com/in/taniaw

Profile summary

An administrative assistant with strong communication skills with 5+ years of experience in legal and construction excited to join LUCY LLC to become a key player in their dynamic work environment. In my previous position, being the main administrative assistant, managed schedules and travel plans for the CEO while overseeing the general administration functions

June 2019 to Present Alum Contractors Carried out the recruitment drive to hire 50+ new employees for all departments within 3 months Dealt with the attorneys and helped contract clients with the legal requirements Planned and managed an annual travel budget of $1 million for the executives Trained staff in the finance department for ERP entry of invoices Introduced an internal communication platform and managed the transition to reduce the email communication lead time by 25%

Aug 2017 to May 2019 ACL Company Carried out monthly procurement of stationery for all store locations and managed an annual budget of $100,000 Managed client inquiries and helped increase customer satisfaction by 15% Provided administrative support for the operational management in the finance and marketing departments Created, edited, and proofread proposals sent for corporate clients Managed the client database and updated CRM weekly

Bachelor’s degree in HR management, 2014-2017 Columbia University, NY HR strategy Management accounting ‍ GPA- 3.8/4

Diploma in Advanced Communication 2018-2019 Institute of Communication Science, NY Public speaking Copywriting

Teamwork and delegation when needed Strong written and verbal communication Problem solving Business intelligence Database management Calendar management and scheduling tools Ms Office (Excel, Outlook, Powerpoint, Sharepoint) Call handling

The position you are getting into is an interesting, challenging, and highly demanded one. To become an administrative assistant, you need to create the perfect skills resume that convinces the hiring manager that you are the perfect fit.

That is where we can help you. We have analyzed hundreds of administrative assistant job descriptions to come up with the perfect resume format that helps you land more job interviews.

Try our resume builder to create an amazing resume for your next Administrative Assistant job.

The average annual pay for an administrative assistant job is $40,000 based on 45,000+ salary profiles (Payscale.com).

It is a rewarding career leading to becoming an executive assistant to the CEO or an HR and administration manager in the next 5 years.

If you can develop the education qualifications together with experience, you could even later progress to become a general manager or a top-level executive position in the long run. The position leads to unlimited potential to grow as it involves direct interactions with the management of the company.

As there is no hard and fast rule as to what the qualifications of an administrative assistant should be, applicants from different backgrounds apply for the jobs. To stand out from the crowd, and to get more calls for interviews, you can follow our guided approach to creating your resume.

How to make an Administrative Assistant Resume

You should write your administrative assistant resume in the same organized way as the rest of your administrative duties at work. Here are a few general guidelines and tips for success:

• A one page resume is ideal
• Follow a standard structure and layout throughout
• Pick out the important keywords in the job description
• Keep your writing brief and to the point
• Prioritize your strengths

A recruiter spends less than 10 seconds on average on resumes of administrative assistants as they often get hundreds.

Most organizations now use the applicant tracking system to shortlist resumes in the initial stages. This system tracks the keywords and checks the alignment with the job description.

A clean layout and an organized structure would make your life easy when writing.

The layout of the Administrative Assistant Resume

Plan your resume layout first. Then it is a matter of organizing your experience and expertise. Create a resume for your next administrative assistant position using the following format.

• Header with name and contact information
• Professional summary
• Work experience
• Additional sections

The structure of the Administrative Assistant Resume

There are three main structures for writing your resume: they are the functional, reverse chronological, and hybrid. For an administrative assistant where the latest experience and expertise matter the most, we recommend the reverse chronological approach.

In reverse chronological order, we list down the most recent information first.

This structure gives hiring managers quick access to the latest information about you.

Start with the Header of the Administrative Assistant Resume

You do not have to spend most of your valuable time on this section. However, make sure you write the most up to date information in your contact section to hear back from the recruiters.

Example of a good header / Example of a bad header for Administrative Assistant

Tania Williams

Administrative assistant

+1 254 63 82 29

+1 217 53 22 68

101, main street, apt 123,

Washington DC

We have highlighted few important facts you should consider while writing your resume heading,

• Start the resume with your name. Not with the position you hold
• Use an appropriate email address. However, do not use your current office email
• Your residential address is not necessary for the resume header
• Consider putting the link to your LinkedIn account so that they can search further about you. Make sure you keep LinkedIn updated
• If you maintain a career blog, you may link that

Is a photo required in the Administrative Assistant Resume?

For the safe side, do not include a photograph in the resume. Some organizations consider it discrimination against the candidates. For instance, 80% of US based companies strictly don’t shortlist resumes with candidate’s photos.

Professional summary for Administrative Assistant

If you are an experienced candidate, write an intriguing Profile Summary. If you are applying for an entry level position or you are in a career change, you may write a Resume Objective Summary highlighting your passion and enthusiasm towards the position.

You can use this sample to write your own profile summary. See if you can identify the difference between the CORRECT and INCORRECT summaries.

An administrative assistant with 5+ years of industry experience in administrative functions in a tech company, looking for an opportunity in a senior position

Consider the following while writing your summary section,

• Limit it to two sentences
• Tell what you have done
• Tell what you can do
• Prove your points with numbers whenever possible
• Pick the keywords from the job description

Work Experience in the Administrative Assistant Resume

By writing an impressive work experience section, you increase your chances of getting more interviews.

You will learn how to write your experience section to make your resume stand out among the top 5% of applications

Describe your work experiences on your Administrative Assistant Resume

Follow these general guidelines when writing the work experience section,

• Describe your biggest achievements using numbers to gain credibility
• List your experiences in reverse chronological order to showcase your latest experience first
• Comply with the job description

Examples of professional experiences for Administrative Assistant junior

Aug 2019 to Present

ACL Company

Procurement of daily stationery requirement

Managed client inquiries at the front desk

Provided administrative support

Typing and editing documents

Answering phone calls

Carried out monthly procurement of stationery for all store locations and managed an annual budget of $100,000

Managed client inquiries and helped increase customer satisfaction by 15%

Carried out the tender process for office equipment purchase of $200,000

Supported operations in the finance and marketing departments by providing administrative support

Created, edited, and proofread proposals sent for corporate clients

Managed the client database and updated CRM weekly

The experience section is important even if you do not have experience. If you have little or no experience as an admin assistant, write about your project experience while studying or write about the experience you have using MS Office applications and other relevant tools.

Examples of work experience for Senior Administrative Assistant.

Aug 2016 to Present

Alum Contractors

Recruitment of new staff

Assisted with legal correspondence

Managed travel arrangements

Client invoice handling

Involved in other administrative duties

Increased efficiency in office work

Carried out the recruitment drive to hire 50+ new employees for all departments within 3 months

Dealt with the attorneys and helped contract clients with the legal requirements

Planned and managed an annual travel budget of $1 million for the executives

Trained staff in the finance department for ERP entry of invoices

Introduced an internal communication platform and managed the transition to reduce the email communication lead time by 25%

Spend 70% of your resume writing time optimizing this section. As a senior administrative assistant, having a solid experience section is the only way to stand out from the rest.

Eg: Managed, Executed, Introduced, Coordinated

Education in the Administrative Assistant Sample Resume

Education qualifications for an administration assistant are not rigidly defined. However, a few organizations might even ask for a bachelor’s degree as the minimum requirement which they would state in the job advertisement.

Any academic qualification related to HR, administration, or management would be considered relevant for most of the jobs in the market.

Should you start with education or work experience in Admin Assistant Resume?

If you are applying for a senior admin assistant position, you should prioritize your experience section in the resume. However, if you do not have much experience or your greatest strength is education, you could give it the priority.

How to properly list your education in an Administrative Assistant Resume?

Use a consistent format when presenting your educational credentials.

Our recommendations are in the following bullet points:

State your degree type and the major

Eg: Bachelor's degree in human resource management

Indicate the year of graduation and the year of commencement

The university or institution and its location

Eg: Columbia University, NY

Achievements, honors, or awards (if any)

Explain what you learned, if relevant

If your grade point average is above 3.0, you can also mention that

Example of the education section of an Administrative Assistant

Bachelor’s degree in Business Administration, 2014-2017

Columbia University, NY

Financial accounting

Management accounting

Diploma in Advanced Communication 2018-2019

Institute of Communication Science, NY

Public speaking

Business writing

Skills to put in the Resume for an Administrative Assistant

The resume skills section is not a critical deciding factor for recruiters. However, if you write it wrong, you could get your resume rejected.

The main mistake applicants make writing this section is to load it up with a general set of skills. We recommend using a mix of soft, hard and, IT skills based on the hiring managers requirement.

What are the main skills sought for in an Administrative Assistant Resume

The following are the relevant skills recruiters generally look for in an administrative assistant resume.

Soft Skills: Hard to measure (generic)

• Verbal communication and phone etiquettes
• Strong written communication skills with email etiquettes
• Time management
• Listening skill
• Emotional intelligence
• Complete tasks with precision
• Teamwork and delegation when needed
• Detail oriented
• Problem-solving
• Attention to detail
• Organizational skills
• Flexibility
• Business intelligence

Hard Skills and IT skills : Easy to measure (specific)

• Fast and accurate typing (words/minute)
• Calendar management (Calandly, Google calendar)
• Basic technical skills such as setting up projectors, photocopying, scanning, and managing media files
• Database management
• MS Office (Excel, Outlook, Powerpoint, Sharepoint)
• Call handling

Administrative assistant skills list for a junior

A junior administrative assistant would mostly be involved in operational tasks. Those are the skills an administrative assistant junior should focus on writing. However, it is vital to refer to the job description here. The recruiters state the skills they are particularly looking for.

A mix of soft, hard and IT skills is recommended.

• Strong verbal and written communication
• Setting up projectors, photocopying, scanning and, managing media files
• Microsoft Office (Excel, Outlook, Powerpoint, Sharepoint)

Administrative assistant skills list for a senior

A senior administrative assistant would typically be involved in managerial tasks. As above mentioned, refer to the job description to get an idea of the skills the recruiter is specifically looking for. Use those keywords.

• Strong written and verbal communication
• Calendar management and scheduling tools

Additional Headings for your Administrative Assistant Resume

Additional headings are a great way to give a pleasant surprise to the hiring managers.

Utilize this section to showcase something extraordinary that distinguishes you from the rest of the applicants.

Computer skills and certifications in an Administrative Assistant Resume

An industry specific skill certificate is the best thing to include in this section. It instantly makes you an expert in the subject and acts as a catalyst in the shortlisting process.

CAP (Certified Administrative Professional) is one of the TOP certifications awarded by the International Association of Administrative Professionals (IAAP). To earn the credential, you must meet the requirements for education and experience set forth by the institution.

However, there are many administrative certifications offered by local universities and institutions.

You can also include a certification you completed or reading for in communication or IT. Advanced certification courses in MS Office, cloud computing, database management, ERPs are all relevant IT skills for administrative assistants.

Interests in an Administrative Assistant Resume

We do not recommend listing your interests in most cases. A generic set of interests would kill the formality of your resume.

However, if there is any skill mentioned in the job description that aligns with your interests, consider including them.

Languages in an Administrative Assistant Resume

Having fluency in a few relevant languages could come in handy for an administrative assistant in an international organization as they deal with multicultural staff and clients in other countries.

Mention the level of fluency for each language when listing the languages. Using our pre-designed resume templates , now you could easily state your fluency.

Summary: Key Points for Writing a Perfect Administrative Assistant Resume

• Name and contact information should appear at the top of your resume
• A summary highlights your greatest accomplishments, experience, and skills in a 2-3 sentence statement
• List down your experience in reverse chronological order
• If your education is stronger than your experience, list education before experience
• Put together a mix of soft, hard, and IT skills
• Create a pleasant surprise for the hiring manager by adding additional sections such as Certifications, Interests, and Languages

Write a Cover Letter That Goes With Your Administrative Assistant Resume

Though every organization does not ask for cover letters, you could use one to your advantage in situations where you are applying for a position in a specific company of your interest, you are in a career change, or you are applying as a fresh graduate.

Make it your sales pitch to state your passion and the input you can give to the position. You should be concise and to the point as to why they should hire you.

Frequently Asked Questions for an Administrative Assistant Resume

What are the top 3 administrative assistant resume skills.

• Microsoft Applications (Excel, Outlook, Powerpoint, Sharepoint)

How do you write administrative skills on a resume?

Include a mix of soft, hard and IT skills in your skills section. If you are an experienced assistant, you should focus on writing more managerial skills and if you are a junior, your focus should be on writing more operational skills.

What are good skills for an administrative assistant?

• Teamwork and delegation
• Problem solving
• Database management and ERP
• Advanced Microsoft Excel

What is your greatest strength as an Administrative Assistant?

You can state your strong communication skill, time management or your IT skills as the greatest strengths. However, to give a more tailored answer, you should refer to the job advertisement and see what skills the recruiter expects.

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