personal statement for store assistant

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Shop Assistant resume example & writing guide

A shop assistant position is a great way to gain your first work experience or earn some extra cash on the side. Since shop assistants often work part time, this job is also perfect for students and young people. Those looking to advance in retail may even find that a shop assistant position can open up roles in merchandising and management. 

Landing a shop assistant position can be difficult if you’re looking for your first job or if all your professional experience is in a totally unrelated field. Luckily, there are steps you can take to make the transition and earn an interview.

This shop assistant resume example, along with our adaptable shop assistant resume sample, templates and tips are designed to help you highlight your existing skills, charming personality and strong motivation so that your resume stands out to hiring managers from the moment they glance over the page. 

Here’s what will cover in the rest of this guide, along with the shop assistant resume example:

• How to write a shop assistant resume (even with no experience)
• Choosing the best format for shop assistant CV
• The most important resume sections for shop assistants and how to work them to your advantage
• The right resume design to create an attractive presentation and a great first impression.

What does a shop assistant do?

A shop assistant handles a variety of tasks to keep a shop running smoothly. The duties can vary widely depending on the type of shop and the amount of experience the shop assistant has. Some of these duties include:

• Ringing up sales transactions and taking customer payment
• Answering customer questions and helping them find merchandise
• Organizing the sales floor and stocking new products
• Labeling merchandise during sales
• Light cleaning of customer areas

For more inspiration, check out our other related retail resume examples including:

• Starbucks resume sample
• Retail cashier resume sample
• Retail manager resume sample
• Store manager resume sample
• Ikea resume sample
• Mercadona resume sample
• Art gallery resume sample
• Auction house manager resume sample
• Antique dealer resume sample
• Cashier resume sample
• Coffee shop manager resume sample

How to write a shop assistant resume

Before you get started, you need to know what structure to use. Your shop assistant CV needs to have the following elements: 

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

One of the best things about working as a shop assistant is that you likely already have all the skills you need to be successful. A cheery, helpful disposition, attention to detail, organization and customer service skills can go a long way in making you a valuable member of the shop’s team.

Your shop assistant resume should highlight the basic skills to do the job, along with any previous experience in retail if you have it. If not, focus on your innate abilities that would be hard to teach in a candidate who doesn’t already possess them. Examples include patience, motivation, a passion for the industry, the ability to learn quickly and follow instructions, and a friendly personality. For inspiration, you can check out writing resume samples in each dedicated section of this guide.

If you’ve never worked as a shop assistant before, you can use other previous experiences to give examples of your outstanding traits. Activities like volunteering , tutoring, or office work can help you highlight your ability to help others and your commitment to a job well done.

Shop assistants earn an average of $15.92 per hour, according to Indeed . How much you make will depend on your experience and where you live. 

Whether you’ve got experience as a shop assistant or are just starting out, hiring managers will be expecting to see certain sections on your resume. In the next chapters and resume samples of actual writing, we’ll cover what to write in each of them. Here are the key components:

• A summary that showcases your personality and career path
• An employment history section that dives deeper into your experience
• An education section that fills in your background
• A skills section that highlights your key abilities

Choosing the correct resume format for a shop assistant

A great format or resume template is essential to presenting yourself professionally. To make your writing shine, your resume format should be organized and easy-to-read. 

Our resume examples also come with pre-filled sample sentences designed to help simplify the writing process. A resume format for a shop assistant should never be longer than one page. Make sure to keep a balance of white space to text and choose resume-appropriate fonts like Georgia, Helvetica, or Arial. 

The best resume design for a shop assistant is usually reverse chronological, since you are unlikely to be showcasing a huge list of technical skills (which is the hallmark of a functional resume format).

Shop assistant summary example: a friendly greeting

Your resume summary for a shop assistant should be a short introduction to your experience and skills. It’s also likely the only place on your resume where you’ll get to connect with the hiring manager through your unique writing style and tone of voice. Make sure to keep this section about 3-5 lines in length and mostly focused on your professional story.

Outsmarting the ATS

If you’re applying to work at a large shop or national chain, chances are the hiring manager won’t take the first look at your resume. Many online application systems come with built in resume scanners that search resumes for keywords and rank them against other applicants. Only the top percentage of candidates move on to the hiring manager’s desk. 

The best way to get past these Applicant Tracking Systems (ATS) is by placing keywords with the exact wording from the job description throughout your resume, paying special attention to the summary and skills sections. A word of caution – keywords should always be used naturally and only if they are true to your experience.

Check out the summary from our shop assistant resume example for an idea of how to create your own.

Dynamic and reliable Shop Assistant with a unique background working as a team member at Florists and Art Gift Shops. Bringing forth a strong attention to detail, excellent organizational skills, and a love for customer service roles. 

Employment history example: your professional path

Your employment history example is a great place to highlight previous work opportunities and the skills they taught you. If you have some previous work history, then the reverse chronological resume format is likely the right choice. Start with your current or most recent position and work backwards until you’ve listed all relevant employers (ideally at least three.) Create bullet points underneath describing your duties and accomplishments. Use strong action verbs and numbers to convey your impact whenever possible.

Below is an adaptable example from our shop assistant resume sample.

Shop Assistant at Little Shop, New York January 2020 - Present

• Assisted with sales support and post-sales follow-ups.
• Maintained inventory and scheduled new shipments when necessary.
• Helped to build and foster relationships with customers.
• Maintained a clean and orderly work environment.
• Helped with window displays and shop decor.
• Completed check-lists and assisted with additional tasks as needed.

Shop Assistant at Chicken and the Egg, Nyack September 2015 - December 2019

• Worked as an enthusiastic and reliable shop member.
• Assisted with the creation and implementation of an organized schedule.
• Helped to hire and train new staff.
• Accurately processed sales transactions and kept meticulous work logs.
• Helped to motivate other employees and remained committed to the company goals.

So you have been fortunate enough to land a job interview. Here's a list of questions and scenarios you might hear during your interview.

Shop assistant education example: your backstory

The education section is where you’ll list your high school diploma or any advanced degrees. You can signify a degree in progress by adding your expected graduation date beneath it. If you’ve completed a bachelor’s degree, there’s no need to include your high school on your resume. If you have completed any courses relevant to the shop position, you may also highlight them here to show your interest in the industry.

Below is a resume sample of the education section for a shop assistant resume.

Associate of Arts, Rockland Community College, Suffern September 2013 - May 2015

High School Diploma, Nyack High School, Upper Nyack September 2009 - May 2012

CV skills example: the foundation of success

Since shop assistant is an entry-level position, your skills will be key when a hiring manager considers your resume. Your CV skills can include any hard skills from the job description like POS systems or merchandising, that can be a big bonus but most shop managers will be willing to teach you these systems if you’re just starting out. In that case, focus on your customers service skills, communication , organization, and motivation.

Below is the skills section from our adaptable shop assistant resume example.

• Computer Skills
• Ability to Multitask
• Fast Learner
• Effective Time Management
• Adaptability
• Customer Service

Resume layout and design: first impressions

• Create a visually attractive header with your name and contact info
• Spell check your resume before you submit
• Use common section headings that employers will recognize
• Overwhelm your shop assistant resume with too much text or design elements
• Use a variety of bright colors, keep it simple
• Include more than two different font styles on one resume

If you want to have a recruiter-tested approach on your side, a resume template might be a good choice. These pre-designed layouts allow you to plug in your personal info, modify the color scheme, and download a perfect resume in a matter of minutes. Shop assistants can benefit from Resume.io’s collection of resume templates designed to highlight your skills first and foremost.

Key takeaways

• A resume for a shop assistant helps explain your experience, skills, and motivations making it an essential document for landing the position.
• Hiring managers understand that shop assistants are often students or career starters. Use your resume to show them what makes you stand out in terms of soft skills and personality.
• Make sure to include all the normal sections of a one-page resume even if you don’t have much experience to show – hiring managers are still expecting these elements.
• Your format doesn’t have to be complicated but it should be well-organized and free from spelling and grammar mistakes.
• When in doubt, a resume template can make it easy to create a strong visual presentation in a few clicks.

Beautiful ready-to-use resume templates

Shop Assistant CV example

Hoping to bag yourself a new job as a shop assistant? Creating a well-written, skills-packed and tailored CV will seriously boost your chances of success.

Competition for shop and sales assistant jobs can be huge, so you need to ensure that your CV grabs the employer’s attention.

This writing guide, which includes an example shop assistant CV, will show how to create an interview-winning CV.

Guide contents

• Shop assistant CV example
• Structuring and formatting your CV
• Writing your CV profile
• Detailing work experience
• Your education
• Skills required for your shop assistant CV

CV templates 

Shop assistant CV example

Unsure of what your CV should look like? Take a good look at the CV example above to get familiar with the structure, layout and format of a professional CV.

As you can see, it provides plenty of relevant information about the applicant but is still very easy to read, which will please busy recruiters.

Shop assistant CV structure & format

Recruiters are busy, and if they can’t find the information they’re looking for in a flash, it could be game over for your application.

You need to format and structure your CV in a way which allows the reader to pick out your key information with ease, even if they’re strapped for time.

It should be clear, easily legible, well-organised and scannable – check out some simple tips and tricks below:

Formatting Tips

• Length: While there’s no ‘official’ CV length rule , the majority of recruiters agree that less is more. Aim for two pages of A4 or less. This is just enough room to showcase your suitability to the role, without overwhelming recruiters with irrelevant or excessive content.
• Readability:  Make sure your CV is easy to read and looks professional by applying some simple formatting tricks. Bullet points are great for making large paragraphs more digestible, while formatting your headings with bold or coloured text will help the reader to find the information they need
• Design: Your CV needs to look professional, sleek and easy to read. A subtle colour palette, clear font and simple design are generally best for this, as fancy designs are often harder to navigate.
• Avoid:  It’s tempting to add a profile photo or images to your CV, especially if you’re struggling to fill up the page – but it’s best avoided! They won’t add any value to your application and, as it’s not the ‘done’ thing in the UK, may even be a disadvantage.

Structuring your CV

For easy reading, work to the following CV structure:

• Contact details – Make it easy for recruiters to get in touch with you by listing your contact details at the top of your CV.
• Profile – A short and snappy summary of your experience and skills, showcasing what makes you a good fit for the position.
• Work experience/career history – Note down all your work history, with your current position first, then working backwards.
• Education – A list of your academic background and professional/vocational qualifications.
• Interest and hobbies – This is an optional section, which you can use to highlight any relevant hobbies or interests.

Next up, I’ll go through exactly what you should include in each of the CV sections above.

CV Contact Details

Tuck your contact details into the corner of your CV, so that they don’t take up too much space.

Stick to the basic details, such as:

• Mobile number
• Email address – It should sound professional, such as your full name.
• Location – Just write your vague location, rather than your full address.

Shop assistant CV Profile

Your CV profile  (or personal statement , if you’re a junior applicant) is basically a short introductory paragraph, which summarises your key selling points and highlights why you’d make a good hire.

So, write a well-rounded summary of what you do, what your key skills are, and what relevant experience you have.

It needs to be short, snappy and punchy and, ultimately, entice the reader to read the rest of your application.

Tips to consider when creating your profile:

• Avoid clichés:  If your CV is riddled with clichès like  ‘Enthusiastic team player who always gives 110%’  hit that delete button. Phrases like these are like a broken record to recruiters, who read them countless times per day. Hard facts, skills, knowledge and results are sure to yield far better results.
• Watch the length: Recruiters are busy, so to ensure your profile is actually read, it’s best to keep it short and snappy. 3-5 punchy lines makes for the perfect profile.
• Research your target role: No matter how much time you put into your CV profile, it won’t impress if it’s irrelevant to the role you’re applying for. Before you start writing, make a list of the skills, knowledge and experience your target employer is looking for. Then, make sure to mention them in your CV profile and throughout the rest of your application.
• Ditch objectives: Avoid discussing your career goals in your CV profile – if you think they’re necessary, briefly mention them in your cover letter instead.

What to include in your shop assistant CV profile?

Summary of experience – Share a snappy summary of your relevant retail and/or customer experience so far. What type of companies have you worked for — supermarkets, women’s fashion, shoe shops, technology shops? How many years have you worked in the sector? Do you have any specialist product knowledge?

Key skills – From customer service to sales, make sure your profile is full of relevant skills and knowledge. Read over the job description to find out what the employer is specifically looking for, and then tailor your profile to suit.

Achievements + results – If you’ve been in the industry for a year or more, you’re bound to have an impressive achievement or result to shout about. Perhaps you increased sales, received great feedback from your manager or a customer or improved the customer experience — whatever it may be, your profile is the right place to shout about it.

Qualifications – If you do have any relevant customer service/retail training or qualifications , or are currently studying one, briefly mention it in your profile.

Quick tip: Remember to triple-check for spelling and grammar errors before hitting send. If you’re unsure, try using our quick-and-easy CV Builder for a quick and easy approach.

Core skills section

Make sure that your most valuable skills aren’t missed by adding a bullet-pointed core skills section like the one below.

This should also be targeted towards the role you’re applying for.

For example, if the job advertisement lists ’till work’ as a key requirement, you’d list that here.

This immediately helps the reader to see that you’re a perfect match for the job.

Work experience/Career history

Next up is your work experience section, which is normally the longest part of your CV.

Start with your current (or most recent) job and work your way back through your experience.

Can’t fit all your roles? Allow more space for your recent career history and shorten down descriptions for your older roles.

Structuring your roles

If you don’t pay attention to the structure of your career history section, it could quickly become bulky and overwhelming.

Get in recruiter’s good books by creating a pleasant reading experience, using the 3-step structure below:

Provide a brief overview of the job as a whole, such as what the overriding purpose of your job was and what type of shop or company you worked for.

“Worked as a sales assistant during the busy summer period for one of the UK’s leading high-street womenswear brands; provided exceptional standards of customer service whilst working the tills and shop floor.”

Key responsibilities

Use short, punchy bullet points to showcase your duties and responsibilities in the position.

Employers are most interested in your hard skills and sector knowledge, so point this out wherever you can.

• Ensured products were replenished in all sizes, at all times.
• Resolved customer queries and complaints in a friendly and professional manner.
• Worked the busy cash desk, processed refunds and assisted in till-training new members of staff

Key achievements

To finish off each role with extra impact, list 1-3 stand out achievements, results or accomplishments.

This could be anything which had a positive outcome for the company or client you worked for.

Where applicable, quantify your examples with facts and figures.

• Consistently exceeded personal key performance indicators.
• Offered a permanent role after working two weeks as a temporary employee, due to my high standards of customer care.

At the bottom of your CV is your education. You can list your formal academic qualifications, such as:

As well as any specific retail , business, customer service qualifications  you’ve completed.

Note down the name of the qualification, the institution at which you studied and the date of completion.

Interests and hobbies

Although this is an optional section, it can be useful if your hobbies and interests will add further depth to your CV.

Interests that which show transferable skills, such as being part of a sports team (teamwork), are well worth listing.

On the other hand, generic hobbies like ‘going out with friends’ won’t add any value to your application, so are best left off your CV.

Essential skills for your shop assistant CV

Customer service –  You’ll be dealing with customer queries, complaints and questions on a daily basis, so you need to be confident in providing a great customer experience and solving their problems in a timely and professional manner. Pack your CV with examples of how you’ve put your customer service skills in previous roles.

Till work + cash management  – Employers need to be able to trust you to handle cash and process transactions on the till, so make sure to highlight and till work experience. If you lack experience, it can be helpful to point out any maths qualifications to prove you have a good grasp on basic maths.

Sales  – It goes without saying that shops need to make money, and it’ll be on your hands to assist customers with the buying process. Have you convinced a customer to buy a product based on your product knowledge or advice? If so, mention this in your work experience section.

Communication – From managers and team leaders to colleagues and customers, shop assistants communicate with a wide range of stakeholders on a daily basis. Mentioning the type of people you’ve worked with and interacted with in previous roles is a good way to display your communication ability.

Writing your shop assistant CV

When putting together your shop assistant CV, there are a few key points to remember.

Always tailor your CV to the target role, even if it means creating several versions for different roles.

Additionally, remember that the structure and format of your CV need just as much attention as the content.

Remember to triple-check for spelling and grammar errors before hitting send, too.

Good luck with your job search!

Store Assistant Resume Samples

A store assistant is responsible for both selling the goods and managing the store . The roles and responsibilities defined in the underlined job description template are catering to customer needs and providing them with goods of their choice and assisting the store manager in day to day store activities like managing inventory, sales, and other duties. The Store Assistant Resume should also highlight duties like giving feedback to marketers on consumer reaction of their products, maintaining stock of latest goods that are within the expiry period and handling telephonic inquiries and encouraging customers to visit the stores.

The skill set of a store assistant includes strong sales knowledge and good convincing skills with high patience. The store assistant should have the ability to understand market trends and provide suggestions for managing and stocking goods. The educational qualification needed is the associate degree in business administration or equivalent.

• Resume Samples
• Store Assistant

Store Assistant Resume

Objective : Over 6 years of customer service field. Highly adaptable person who loves being challenged with complex situations, resolve them by utilizing abilities to problem solve, team orientation and communication skills.

Skills : Microsoft Office proficiency, Proofreading, Schedule management, Time Management, Strong problem solver, Dedicated team player.

Description :

• Operated and utilized registers, scanners, CRT's to record in an accurate manner the movement of merchandise from the time it was received until it was priced and put out on the sales floor.
• Confirmed quantities of merchandise and other inventory to verify the accuracy of the items that were going to get sent to main campus.
• Verified distribution labels to ensure coordination with the order to be processed.
• Sorted, separated and labeled units of merchandise and inventory to be processed.
• Customer Service, operated registers, answered phone, took messages, registered returns and exchanges.
• Counted drawer and balanced it, counted money to cash out and filled out the POS system.
• Possessed the ability to handle multiple tasks is detail oriented and met production, safety and accuracy standards required.

Store Assistant/Manager Resume

Summary : To find a position in an energetic and supportive environment that allows the opportunity to maximize current abilities while providing growth potential through academia and professional experiences.

Skills : Strong attention to detail, Knowledge with POS systems.

• Delivered food and drinks to customers at their tables.
• Relayed orders to kitchen staff by computer Checked in with customers during their meals or drinks.
• Resolved any customer complaints and fixed any errors in their orders.
• Prepared checks that listed and totaled meal costs and sales taxes Answered questions about menu items.
• Made recommendations to customers upon request.
• Greeted and handled customers with a friendly attitude.
• Assisted the owner in the well-being of store, marketing, advertising, customer service, and inventory.

Store Assistant/Associate Resume

Summary : Seeking a challenging career that utilizes skills in the area of competence and enriches knowledge, and gives a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.

Skills : Microsoft Office, Kinnser, EClinicalWorks, Cerner, Allscripts.

• Took inventory of all products and order products as needed.
• Organized products and maintained a presentable area for customers.
• Assisted customers with any questions they may have about any vitamins or products.
• Assisted the manager with any tasks the store needed doing from delivering products to customers or running errands for the store.
• Took count of all cash, coins, and other forms of payment at the end of the day in order to close the register.
• Set up and prepared the register with cash and coins for the next day.
• Worked in-store stocking shelves and hanging up clothing Worked at Giant through Goodwill bagging, organizing produce, worked in bakery and meat departments.

Retail Store Assistant Resume

Summary : To excel in helping individuals achieve fitness goals, guide clients in choosing the best nutrition plans according to their specific goals, and aid individuals in obtaining a healthier image of themselves.

Skills : Microsoft Office packages and data entry, excellent customer service, Able to learn and apply new skills quickly.

• Asked to transfer to Sandy Creek branches by company owner to help make their other stores become more efficient.
• Tasked to monitor sales and procedures, and people, to help find where money was going.
• Worked directly with Veriphone to update point of sales system to allow for every item in-store to be scan-able by cashiers and be track-able.
• Worked directly with the management team to develop a new inventory system and perform pricing audits of all items in store.
• Helped oversee the new inventory system with management until leaving.
• Assisted both management teams in day to day operations of Sandy Creek Mobil and Sandy Creek Diner, which are owned by the same company located in the same building, reporting directly to the owner.
• Worked shifts cashiering, dish-washing, and cooking when needed.

Store Assistant/Executive Resume

Summary : Over 25 years experience in warehousing, shipping and receiving 15 years as counter sales and customer service representative for wholesale hardware and appliance dealership 10 years as lead warehouse supervisor at a record storage facility 25 years experience working in varied environments, including warehouses, mail carrier facility, furniture and appliance store and off-site record storage warehouse.

Skills : Attention to detail, Quick learner, Hard worker, Reliable, Team player.

• Operated the tills, including cashing up and completing paper work at the start and end of shift.
• Assisted customers in the selection and purchase of items.
• Ensured that the shop counter is always manned.
• Processed cash and credit card transactions accurately & efficiently.
• Managed the till, taking money from customers and hanging out receipts.
• Checked the inventory listing with actual stock on the shop shelves and reporting and discrepancies to managers.
• Handled customers complaints in a professional and diplomatic way.

Store Assistant/Representative Resume

Objective : Over 6 years of customer service field. Highly adaptable person who loves being challenged with complex situations, utilizing abilities to problem solve, team orientation and communication skills.

Skills : Dishwashing, Planning Skills.

• Greeted customers and ascertain what each customer wants or needs.
• Described merchandise and explain use, operation, and care of merchandise to customers.
• Recommended, selected, and helped locate or obtained merchandise based on customer needs and desires.
• Answered questions regarding the store and its merchandise.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Participated in the day-to-day running of the shop.
• Accurately handled cash, cheques and credit/debit cards.

Store Assistant/Trainer Resume

Headline : Achieving Sales Targets, Ensuring all activities during store opening and store closing, imparting training to team members, Interacting with Customers & obtaining their feedback, Visual Presentation of Merchandise, stock mgt, Controlling shrinkage.

Skills : Self started, Able to multi-task and prioritize, Team player.

• Greeted guests and assisting with customer needs.
• Assisted the newer staff members with more complex customer issues and complaints.
• Checked inventory and stock delivery against order sheet.
• Informed management of any stock shortages or other complex issues.
• Assisted with new team member's induction and training.
• Worked with the team to ensure good working practises and moral.
• Cash handled ensuring correct money handling and cash drawer is used securely.

Store Assistant/Trainee Resume

Objective : Experienced with customer service, possessing strong communication skills and the ability to interact with physicians, nurses, and other health care providers. Office administrating talent in medical terminology, experience with office work and work well under pressure.

Skills : Microsoft Office, Customer Service.

• Regularly replenished and refilled the inventory that is for sale on the store shelves.
• Maintained cleanliness in the store and stockroom.
• Efficiently followed all the tasks delegated by the supervising authority.
• Coordinated the work processes with the sales teams and the other store departments.
• Maintained clean and orderly working area.
• Accurately received and relayed detailed customer orders.
• Proper handled and storage of all store stock.
• Greeted customers and attended to any needs, including responding to questions and complaints.

Store Assistant/Agent Resume

Summary : Maintaining a positive working relationship with all associates within immediate work group, immediate department and the distribution center and used good judgment in recognizing scope of authority.

Skills : Billingual German/English, Planning Skills.

• Present Maintained government-issued security clearance.
• Maintained an accurate inventory of store merchandise.
• Maintained accurate signage throughout the store.
• Maintained a working knowledge of every department in the store.
• Accomplished temporary price changes for promotional merchandise.
• Helped management prepares the store for special events.
• Cleaned-up, organized and tuned the musical instruments. Customer service at the counter.

Objective : Responsible for Cleaning, sterilizing, and preparing the equipment and working areas in strict accordance with sterilization/disinfection protocols, Keeping chairs clean, stocked, and organized.

Skills : Inventory, Shipping and receiving, Loss prevention, Pallete lift operation.

• Assisted inventory, purchasing, and logistic.
• Ensured products movement from suppliers to retails outlets.
• Took inventory and analyze all documentation such as invoices, bills, and other supply documents.
• Make sure goods reach the correct destination.
• Monitored the stock level and reorder the goods.
• Assisted the supply chain manager in planning and organizing the distributions of goods.
• Detailed knowledge of the product range and store layout.

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CV Examples Shop Assistant CV

Shop Assistant CV: Example, Template, & Tips

Use our shop assistant CV example and expert writing tips to learn how to make a standout job application that gets you hired.

Not the CV you’re looking for? You’ll find a CV template you like in our full selection of designs.

More retail CVs

Ensure your CV format is structured to best highlight your unique experience and life situation.

Shop assistant CV template (text format)

PERSONAL STATEMENT

Proactive and confident shop assistant with good people skills. Possess excellent knowledge of products and brands as well as a proven track record of exceeding sales targets and increasing repeat customer numbers. Looking to leverage interpersonal skills and knack for fulfilling orders, preparing invoices, processing collections, and inventory management to increase [Shop Name]’s annual revenue.

WORK EXPERIENCE

Shop Assistant THE EXQUISITE GIRL BOUTIQUE, Newcastle June 2018–Present

• Manage 35+ orders daily, preparing receipts and processing checkout transactions via cash, card, POS, or digital wallet
• Onboard new hires, instilling in them the brand’s work culture and ensuring they fully understand the expected levels of service
• Attend to 40+ online cloth orders per month, answering questions about bordering sizing, price, and nature of material
• Consistently surpass quarterly sales targets, including breaking the record for the highest sales conversion rate in the shop’s 10-year history
• Coordinated and designed the shop’s Halloween and Christmas 2021 window display designs which bagged the award for the ‘Best Holidays Display’ at the annual Small Fashion Stores in the UK awards ceremony

Sales Assistant JERSEY FRESH PRODUCE GIANTS, Exeter July 2016–June 2018

• Provided excellent customer support and resolved all customer complaint tickets, improving customer retention by 60%
• Opened and closed the shop daily and was responsible for arranging stock in a presentable manner
• Managed 65+ sales transactions daily, prepared correct invoices, and sent out payment reminders, improving payments and collections by 45%
• Kept up-to-date inventory records and implemented First In, First Out (FIFO) inventory management strategy to shorten time fresh produce spent on the shelves, reducing waste by 62%

Shop Assistant EXCLUSIVE GROCERIES, York October 2012–June 2016

• Oversaw restocking of products and ensured fridges, shelves, and shop corridors were tidy at all times
• Updated manager monthly on market price changes and adjusted price tags on stock to reflect these changes, contributing to an 18% boost in customer satisfaction
• Implemented 3 extra payment options (digital wallets, direct debit, and email invoices), reducing late payments and increasing collection efficiency by 26%
• Showed excellent knowledge about the brands and products on display and assisted customers with purchase decisions, increasing sales conversion by 20%

Coursera Retail Marketing Strategy, Omnichannel Retail Strategy Specialization July 2019

St. Mary’s Catholic School, Newcastle A-Levels: Maths (B), Geography (D), English (C) GCSEs: A*–C, including Maths, English, and ICT September 2004–July 2011

ADDITIONAL SKILLS

• Cleaning and arranging shelves
• Inventory management
• Payments and debt collection
• Onboarding new hires

HOBBIES & INTERESTS

• Reading fashion magazines
• Attending coin-collecting conventions

How to write a shop assistant CV

Before you begin writing, make sure you know how to write a CV in a way that best emphasises your strengths.

As a shop assistant, you’re responsible for providing excellent customer service to shoppers in your store. To land a job as a shop assistant, you need to make a CV that stands out by showcasing the skills and experience your target employer is seeking.

Here are three tips on how to write a job-winning shop assistant CV:

1. Measure your strengths and achievements with hard numbers

Adding specific numbers and examples to your shop assistant job descriptions in your CV’s experience section helps get employers’ attention by showing exactly what you’re capable of doing for them.

So include specific information such as the:

• number of years of experience you have
• types of stores you’ve worked in
• details of customer conflicts you’ve resolved
• average number of sales you make per shift
• amount of money you’ve managed

For example, rather than simply stating that you’re ‘ responsible for customer service ’, say that you’re ‘ responsible for providing excellent customer service to 25+ customers daily ’.

Here’s another example of how to include specific numbers and examples in your shop assistant CV’s work experience section :

• Coordinated and designed the store’s Halloween and Christmas 2021 window display designs which bagged the award for the ‘Best Holidays Display’ at the annual Small Fashion Stores in the UK awards ceremony

2. Highlight the right hard and soft skills

When you apply for a shop assistant job, highlight both your hard and soft skills on your CV.

Hard skills are the abilities that you’ve acquired through training or experience. Examples of hard skills for a shop assistant include:

• cash register operation
• point-of-sale software
• stocking shelves
• product knowledge
• sales techniques

You also need to emphasise your soft skills on your shop assistant CV. Soft skills are interpersonal skills that allow you to interact effectively with customers and coworkers, such as:

• customer service skills
• communication skills
• a friendly attitude
• critical thinking skills
• active listening

By showcasing both your hard and soft skills on your CV , you’ll give yourself the best chance of landing the job.

3. Write a tailored shop assistant personal statement

Tailoring your CV’s personal statement (3–5 sentences or bullets that introduce and summarise your CV) to the role you’re applying for is essential. And it’s especially important when you apply for a shop assistant job, as you’ll often compete with many candidates who have similar qualifications and experience.

Customise your personal statement for the job advert to ensure that you stand out from the crowd and increase your chances of being offered an interview.

To target your personal statement to a specific role, read the job advert carefully and note any key requirements or skills that are mentioned. Then, highlight your experience and abilities in those areas.

For example, if the job advert mentions that good customer service skills are essential, you could detail your experience in providing excellent service. Likewise, if the job advert asks for applicants with good communication skills, highlight examples of times you effectively communicated with customers or colleagues in your personal statement.

Here’s an example of a CV personal statement written to target a specific shop assistant job advert:

Aaron Case is a CPRW & Senior Staff Writer at CV Genius with 8+ years of experience in writing and career resource spaces. Job seekers around the world and in various stages of their vocational journeys have landed fulfilling work thanks to his thoughtful career advice, which has also been showcased in publications like Forbes, MSN, CareerAddict, Ladders, Best Colleges, Ivy Exec, Capitalism.com, and vidIQ. Aaron has a BS in English & Communications from Liberty University bolstered by a professional credential from UC Berkeley. He’s collected practical experience while following various career paths, and he enjoys sharing the resulting insights with everyone. You can contact him through his LinkedIn profile or on Twitter. Please note, we don’t accept guest posts, and all such requests will be ignored.

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Store Assistant Resume Examples

Writing a great store assistant resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own store assistant resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the store assistant job you're after.

or download as PDF

Essential Components of a Store Assistant Resume

A Store Assistant Resume is a critical tool that showcases your capabilities, work history, and credentials to potential employers. It's essential to craft a resume that is both comprehensive and concise, ensuring it includes pertinent personal details, career objectives, employment history, educational background, skills, and references. A well-constructed resume demonstrates your ability to support daily store operations, such as inventory management, customer service, and sales assistance. Below, we delve into each section of the Store Assistant Resume, discussing their significance and the information they should encompass, along with tips to enhance each section.

1. Contact Information

It's imperative to include your contact information at the forefront of your resume. This section should be accurate and up-to-date, featuring your full name , phone number , and professional email address . Opt for an email that incorporates your real name to maintain professionalism.

While including your home address is optional, mentioning your city and state can suffice. Additionally, if you have a LinkedIn profile or a professional website, ensure they are current and presentable before adding the links to your resume.

Remember, the purpose of listing your contact details is to facilitate easy communication with potential employers, so place this information prominently at the top of your resume.

• Name: Clearly state your full name.
• Email: Use a professional email address that includes your real name.
• Contact Number: Provide a direct phone number for employers to reach you.
• Address (optional): City and state are sufficient; full addresses are not typically necessary.
• Social Media Profiles: Include links to professional profiles like LinkedIn or a personal work-related website, ensuring they are polished and updated.

2. Objective Statement

The Objective Statement is a brief yet impactful section that captures the attention of hiring managers. It should succinctly convey how your skills and experiences align with the job requirements.

An effective objective statement for a Store Assistant might highlight your customer service prowess, inventory management skills, or retail background. Tailor this statement to each job application by researching the company and reflecting on how you can contribute to their success.

For example: " Seeking a Store Assistant position at ABC Store to leverage my extensive retail experience, exceptional customer service abilities, and passion for fashion to drive success. "

Avoid generic phrases and focus on specific attributes that qualify you for the store assistant role.

• Customer Service Skills: Emphasize any retail customer interaction experience.
• Inventory Management Abilities: Mention any relevant experience with stock management.
• Retail Experience: Highlight your background in the retail sector.

Related : Top Store Assistant Manager Resume Objective Examples

3. Work Experience

The Work Experience section is where you showcase your previous employment, particularly roles that have prepared you for store assistant responsibilities.

List your jobs in reverse chronological order, including the company name, location, your title, and the dates of employment. More importantly, highlight specific responsibilities and achievements that demonstrate your suitability for the store assistant position.

• Employ action verbs to describe your responsibilities and achievements, such as 'Managed inventory levels' or 'Enhanced customer satisfaction through exceptional service'.
• Mention any retail software or tools you're proficient with, as this showcases your practical industry experience.
• Quantify your achievements with concrete data to provide a clear picture of your contributions.
• Include transferable skills from non-retail roles that are applicable to a store assistant position, like communication or time management.

The Work Experience section should affirm your qualifications for the store assistant role.

4. Skills and Competencies

In the Skills and Competencies section, list the abilities and expertise that pertain to the store assistant role, aligning them with the job description's requirements.

• Customer Service Skills: Essential for daily interactions with customers.
• Communication Skills: Crucial for effective information exchange with customers and team members.
• Organizational Skills: Necessary for inventory management and store presentation.
• Salesmanship: Ability to upsell and highlight product features to enhance sales and customer satisfaction.
• Numeracy Skills: Important for handling cash transactions and pricing.
• Technical Skills: Familiarity with POS systems and retail software is advantageous.
• Physical Stamina: Often required for tasks involving standing, moving, and lifting within the store.
• Problem-Solving Abilities: Useful for addressing unexpected issues such as product shortages or customer complaints.
• Teamwork: Working collaboratively with colleagues is key to achieving store objectives.
• Attention to Detail: Ensures accuracy in transactions and adherence to merchandising standards.

Provide real-world examples of how you've effectively utilized these skills in past roles whenever possible.

Related : Store Assistant Manager Skills: Definition and Examples

5. Education and Certifications

The Education and Certifications section highlights your academic achievements and any specialized training relevant to the store assistant role.

While a high school diploma is often the minimum requirement, additional education in business, marketing, or retail management can be advantageous. List your highest level of education first, including the institution, degree, and graduation date.

Include any pertinent certifications, especially those from recognized organizations like the National Retail Federation (NRF), as they can significantly enhance your resume.

• Only list current and job-relevant certifications.
• First aid or health and safety certifications can also be beneficial in a retail environment.

This section should not only list your qualifications but also reflect your commitment to professional development in the retail industry.

Related : Store Assistant Manager Certifications

6. Achievements and Awards

The Achievements and Awards section distinguishes you from other candidates by showcasing your notable successes.

Focus on accomplishments relevant to the store assistant role, such as awards for customer service excellence, sales targets achievements, or contributions to store efficiency. Quantify these achievements to provide a clear measure of your impact.

• Include formal recognitions like 'Employee of the Month' or 'Top Salesperson'.
• Training programs or courses that resulted in certification can also be mentioned here if they strengthen your application.

Always be truthful about your accomplishments; honesty is paramount in your resume.

The Achievements and Awards section is an opportunity to highlight your successes and demonstrate your potential value to a prospective employer.

7. References

References are a crucial component of your Store Assistant resume, providing employers with insights into your work ethic and past performance.

Select references who can vouch for your store assistant capabilities, such as previous supervisors or colleagues. If you lack work experience, consider academic references who can speak to your character and potential.

Always obtain consent before listing someone as a reference. Typically, a resume should include at least three references with their job titles, affiliations, and contact information. Alternatively, stating " references available upon request " is also acceptable.

While strong references are important, it's equally vital that the rest of your resume effectively showcases your skills and experiences relevant to the store assistant position.

Related Resume Examples

• Store Assistant Manager
• Assistant Store Manager
• Store Associate
• Store Cashier
• Store Clerk
• Store Detective