supply chain case study presentation

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• Inventory Management Software
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• Supply Chain Visibility

ToolsGroup and Scarpe&Scarpe to Present at eP Summit, April 9-10, Florence, Italy

MARCH 28, 2024

Pace first saw the value of the ToolsGroup solutions at the time when he was CEO of PittaRosso, another large Italian retailer of shoes, an experience which has eventually been published as a Harvard Business School case study .

No Time Like the Present

Supply Chain Shaman

OCTOBER 13, 2022

I would like to see companies consider three case studies in their digital transformation initiatives. For me, there is no time like the present . Here is some detail: Planning. The current focus of supply chain cycle management—order-to-cash, procure-to-pay, procure-to-receipt, and order-to-shipment are supply centric.

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AI in the Retail Industry: Benefits, Case Studies & Examples

MARCH 27, 2024

Not just in the present , the future potential of AI seems brighter as evolving algorithms will further boost accuracy in demand forecasting. The post AI in the Retail Industry: Benefits, Case Studies & Examples appeared first on ThroughPut. Contact us to leverage AI in your supply chain management and be future-ready.

Supply Chain Case Study: the Executive's Guide

Supply Chain Opz

JUNE 1, 2014

Analysis of case study is certainly one of the most popular methods for people from business management background. In order to accelerate the learning, this article has gathered 20+ most sought-after supply chain case studies , analyzed/categorized them by industry and the findings are presented .

Streamlined Sales and Operations Planning: A Konica Minolta Case Study

AUGUST 13, 2014

And another quote from the case study : With the deployment of RapidResponse, the team switched to daily calculations. If you are interested in learning more about this customer, read the complete case study . Trevor Miles also wrote a blog about Konica Minolta’s story when they presented at Kinexions Tokyo.

SCM Case Study with Adidas

SCM Research

DECEMBER 10, 2015

He presented a case study about the supply chain processes for t-shirts. Thanks, John, for a great case study and an insightful discussion! Today, John McNamara, SVP Sourcing, Adidas Group, visited me and my SCM students at Copenhagen Business School.

Unilever Presents Its Success Story with Solvoyo at Gartner SC Planning Summit

Supply Chain Management and Analytics

OCTOBER 31, 2023

At the 2023 Gartner Supply Chain Planning Summit in London, Unilever’s Head of Supply Chain, Graham Sommer, presented Unilever’s norm-busting end-to-end decision automation case study titled “How technology makes continuous innovation possible.” The focus was on Unilever’s successful collaboration with Solvoyo.

Alternative Protein: A Food Manufacturers Guide [+ Case Study]

AUGUST 12, 2021

How food manufacturers are taking advantage of the alternative protein trend: A case study One recently launched New Zealand company, Food Nation , is proving a winner in the alternative protein space. Lab meat – cost and labelling concerns Lab meat also presents a challenge in terms of mass production and labelling.

Navigating the Complexities of Ready Mix Concrete Logistics: A Case Study with ThroughPut

JANUARY 19, 2024

Logistics presents a formidable challenge in the ready mix concrete (RMC) industry. This case highlights that employing tools like ThroughPut in the Ready Mix Concrete industry can be essential in refining logistics, enhancing material flow, and aligning production with demand. For obvious reasons!

TMS for SMB: A Case Study with Carhartt

OCTOBER 19, 2016

Gibson highlighted in her presentation , Carharrt is experiencing rapid growth. Gregg Lanyard from Manhattan Associates also presented during the session. What defines the small and mid-sized business (SMB) market for transportation management systems (TMS)?

Throw back Thursday: Applied Materials case study, ‘Agility enables Customer Satisfaction and Growth’ at Kinexions

AUGUST 7, 2014

So, on this ‘Throw Back Thursday’, I would like to share Applied Materials case study , ‘Agility enables Customer Satisfaction and Growth’ at Kinexions. In this main stage presentation , Kinaxis customer Jim White, vice president of central operations with Applied Materials presents their story.

Getting Away from Excel Spreadsheets: A Project Logistics Case Study

AUGUST 31, 2017

Hennecke will be presenting this case study there, so make sure you don’t miss it! Hennecke for additional insights and advice on this topic, including the benefits Siemens has achieved to date by having a more streamlined and centralized visibility platform.

Trying to Push Content Above the Noise

JANUARY 2, 2024

Many discussions focus on driving improvement through planning, yet, when I take the client case studies on the websites of leading planning technologies and map the intersection of operating margin and inventory turns, I do not see metric improvement, sustained performance, or an increase in value. It is just accepted.

Judging Supply Chain Improvement: Campbell Soup Case Study

AUGUST 11, 2014

S&OP also presented challenges, but we have since changed to a more structured approach to drive greater business ownership. We needed to make the investment because our system was aging and we wanted to invest in a way that supported our demand-driven agenda. While the implementation was a challenge overall, weve moved beyond it.

How Food Manufacturing Software Drives Profit [w Case Studies]

AUGUST 11, 2020

Even pre-cooked, processed and vacuum-packed products are perishable items with a limited shelf life, presenting operational, planning and inventory management challenges. CASE STUDY 1: Gourmet Organic Herbs. CASE STUDY 2: Brandini Toffee. Now they send their herbs and spices all over Australia.

Elevating The Voice of the Supply Chain Contrarian

JUNE 21, 2023

Many of the case studies being presented at today’s conferences were born during the pandemic and the post-pandemic turbulence. The audience assumes that the presenting company is outperforming. As a result, the lessons given in case studies and at industry forums do not help the industry progress.

Redesign to Improve Value: A Case Study of a Supply Chain Leader

JUNE 21, 2014

In the recent study of the Voice of the Supply Chain Leader , we find that the gaps are large, and growing. I recently presented this slide to a group of consultants, and a person that I love in the audience raised his hand and said, “Lora, let’s just face it. No one likes what we have today.

I-95 Bridge Collapse Underscores the Project Manager’s Role in Supply Chain Repairs

Supply Chain Brain

SEPTEMBER 11, 2023

The I-95 bridge collapse presents a case study that will be analyzed for decades to come as other parts of the supply chain face additional and inevitable challenges.

Trade promotion forecasting: the present and the near future

JANUARY 30, 2018

But Industry leaders like Danone (click here for case study ) are going to the next step, using machine learning enhanced advanced analytics for trade promotions planning. As stated before, the first step up is good statistical forecasting software and process that allows you to create a reliable baseline forecast.

El Niño Impacting Key Materials: Palm Oil Case Study

APRIL 6, 2016

Extreme weather patterns and dry spells, like those generated by El Niño, present an array of supply chain risks and can compromise the production of industrially viable resources that could be hiding in your Bill of Materials.

Delivering Green: Three Case Studies in Low-Carbon Logistics

MIT Supply Chain

APRIL 29, 2013

Caterpillar is the subject of one of three case studies that show how supply chain management can support both environmental and financial goals. Here are three case studies that offer clear, irrefutable evidence that sustainability and profitability can be compatible in the supply chain domain.

JAGGAER Webinar with Accenture Strategy and Attijariwafa Bank Case Study: Accelerating Trust in Banking – Internal, Suppliers and Customers

OCTOBER 22, 2020

A case study presentation by Youness Taghrichte provided a good example of how JAGGAER customers in the financial services sector are tackling these issues. Attijariwafa Bank has successfully implemented a source-to-contract solution with the JAGGAER ONE platform.

Heura Uses ToolsGroup for Digital Supply Chain Transformation to Support Global Expansion

NOVEMBER 9, 2023

For more information about how AI-powered probabilistic forecasting lays the foundation for supply chain growth, read the full case study here. Currently, Heura is present in over 22,000 points of sale in 20 countries around the world.

Company Seeks Creative Solutions from Logistics Partner in BR Williams

BR Williams Supply Chain Management

JULY 21, 2023

Case Study | Company Seeks Creative Solutions from Logistics Partner in BR Williams BR Williams is a 60-year-old company specializing in Trucking , Warehousing , and Logistics Services. During the presentation , BR Williams demonstrated a series of temperature recording studies . Download Now »

A Chilling Problem: Temperature Controlled Logistics

Driving transformational change.

SEPTEMBER 14, 2018

The business leader said all of the right things at the start of the project, but was not present to lead the effort. I handpick the case studies for the Global Summit. Over the course of the year, I look for the best presenters at the conferences I attend and work on the development of a program based on what I see.

FourKites Visibility 2022: Learn. Connect. Be Inspired.

OCTOBER 5, 2022

In his presentation , Matt discussed the future of supply chain optimization. While I hope to write about a few customer case studies at a later date, one of the more interesting sessions was the product vision roadmap presented by Priya Rajagopalan, Chief Product Officer at FourKites. This is how you can knock down silos.

How Technology Makes Continuous Innovation Possible: A Case Study with Unilever

OCTOBER 5, 2023

Continuous Innovation Is the Core of Successful Partnerships At the end of the day, if the environment for continuous improvement and proactive innovation is not present , even the best of technologies lose relevance in today’s dynamic setting.

Achieving the Value of Digital Twins

DELMIA Quintiq

JUNE 5, 2023

While the promise is clear, and we see a growing number of case studies proving the benefits of the approach, many companies struggle to create and maintain digital twins. Please take the time to watch the webinar replay to learn more from research, case studies , and a very valuable question-and-answer session.

Forecasting: A Forgotten Requirement

JULY 13, 2016

I am always interested in case study presentations , as I find that I learn a lot about how companies are applying their technology and business processes to solve a problem. These case studies are also an opportunity to give other practitioners a different way to look at a problem they may be experiencing as well.

IOT for Supply Chain Tracking

The Logistics & Supply Chain Management Society

OCTOBER 14, 2021

With growing business needs, Aspire NXT presents an enterprise-grade solution that can work with huge amount of IoT data. The Author of this Case Study is Mr. Tony Mathew Co- Founder – MD of AspireNXT a leading Digital Transformation company headquartered in Singapore. Minimize losses and reduce insurance claims.

ToolsGroup to Take the Stage with Lennox at American Supply Chain Summit

APRIL 17, 2019

BOSTON (April 17, 2019) – ToolsGroup, a global leader in supply chain planning software, today shared it will exhibit and present at the American Supply Chain Summit 2019 , taking place April 25-26 in Dallas. Director of Customer Success for ToolsGroup, will present “Digital Transformation and the Service-Driven Supply Chain.”

Blockchain: Reflections on a Webinar

NOVEMBER 16, 2017

The presentation focused on nine themes. Later that afternoon, I hosted a webinar featuring blockchain case studies . Yesterday, Bristlecone and IBM presented case studies . ” Yesterday, a presenter at the conference spoke of value and the use case presented was elongating Days of Payables by 120 days.

Catch up on Supply Chain Analytics news with our Summer Reading List

JULY 19, 2017

The list includes the best of our blog and news items, our latest webinars and most recent case studies . Case Studies : Leading Global Pharmaceutical Company plans new product introductions with AIMMS: Find out how an industry leader performs long-range capacity planning to produce a viable launch plan for new products.

Annual “Doing Good with OM and OR” Workshop focused on making an impact on society

NC State SCRC

NOVEMBER 20, 2023

First, Brad presented research that looks to understand factors that influence knowledge workers’ (i.e., Jay Swaminathan (UNC) presented work investigating the impact of process standardization on the cost, quality, and variation in quality of care delivered by a hospital. The workshop consisted of three sessions.

Supply Chain Innovation Summit

APRIL 26, 2021

We will be presenting a case study on how optimal supply chain plans are generated autonomously in almost real-time for almost 600 sites worldwide that are immediately executable without any manual intervention.

The list includes our best supply chain analytics blogs and news items, our latest webinars and most recent case studies . Boon Edam takes MVP approach to kickstart its S&OP process: Read this inspiring case study to hear more about Boon Edam’s journey towards manufacturing efficiency.

Get Your COV On….

FEBRUARY 13, 2020

My friends would tell me to relax and get my Groove on b ut, I find myself deep into a presentation for a client’s design thinking session next week. You are what you measure… Back to my client case study . A Client Case Study . I am delving into COV (coefficient of variation) analysis. ” Figure 2.

Building Outside-in Processes: Answering A Question From the Audience

NOVEMBER 12, 2018

Checkout the presentation posted on slideshare. ). During the presentation , I spoke about the future of supply chain management, and the building of outside-in processes. While I normally finish early on presentations , on this day, I had almost run over reducing the time for questions. Allergy Case Study .

Multi-Methodological Research in Supply Chain Management

JANUARY 9, 2016

and (3) case study research. Just like OM research, SCM research is dominated by three research methodologies: (1) analytical modelling research (optimization, computational, and simulation models etc.), (2) quantitative empirical research (surveys etc.,

Leveraging Cold Chain Logistics Visibility for COVID-19 Vaccine

FEBRUARY 4, 2021

Let's explore the logistics case study of one of the world’s largest pharma companies, the story of how this US-headquartered, globally present pharma giant improved teamwork in their logistics and is now confidently shipping COVID-19 vaccines using cold chain logistics visibility.

Top RFgen Case Studies for SAP Mobile Barcoding Software

DECEMBER 9, 2020

For some, cost considerations, complexity and accessibility present barriers. Read the Case Study : Schwing America Modernizes Data Collection ». The post Top RFgen Case Studies for SAP Mobile Barcoding Software appeared first on RFgen. But automating processes doesn’t have to be a giant leap in terms of risk.

Purchasing & Supply Management: What We Should Teach (Guest Post by Lydia Bals)

MAY 15, 2017

Today’s guest post comes from Lydia Bals, who presents project PERFECT’s recent insights on competences in purchasing & supply management. She was the project lead for the PERFECT case study data collection and analysis.

4 Supply Chain Minds You Ought to Hear at Kinexions

OCTOBER 17, 2014

Session Title: “End to End Visibility and Supply Planning — Schneider Electric” In Alain’s main stage presentation hear how end-to-end supply chain visibility is key for becoming demand-driven and building value in supply networks. Daniel Kolacko, vice president, global planning, Bristol-Myers Squibb.

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Supply Chain Management Design & Simulation Online

Supply Chain Case Studies

SCM Globe comes with a library of case studies that explore COMMERCIAL , HUMANITARIAN , and MILITARY supply chains. When you purchase an account you have access to all the case studies and their simulations.

The case studies range from relatively simple beginning cases like Cincinnati Seasonings , to quite challenging advanced cases such as Zara Clothing Company , or Nepal Earthquake Disaster Response .  Case studies are laboratories where you apply what you learn in lectures and readings to solve supply chain problems in highly realistic simulations. Each case has a " CASE STUDY CONCEPT " showing the supply chain principles and practices highlighted in that case.

SEE WHAT PEOPLE ARE SAYING ABOUT SCM GLOBE

Case studies presently available in the online library are shown below. You are welcome to use any or all of them. You can also create your own case studies, or we can create them for you. Cases are shown in the three categories. As you work with these cases you will gain an intuitive understanding of supply chain dynamics, and develop the analytical skills for designing and managing real supply chains.

People new to SCM Globe should start with the  Cincinnati Seasonings case study . Work individually at first, not in groups. Each person needs their own account. Do the three challenges shown in the online introduction to Cincinnati Seasonings. That's how you'll learn to use the software, and how to use simulations to analyze and design supply chains. Then you will be ready to work in groups or work on more advanced cases.  Click on the case studies below to see a description and introduction to each case.

Commercial Supply Chain Case Studies

Collaborative Supply Chains

S&J Trading Company – Angola

Java Furniture Company – Indonesia

Cincinnati Seasonings

Supply Chains of the Roman Empire

Ancient Silk Road – First Global Supply Chain

Zara Clothing Company Supply Chain

Fantastic Corporation – Global Supply Chain

Fantastic Corporation – Unexpected Disruptions

Humanitarian supply chain case studies.

Disaster Response Supply Chains: Flooding Scenario

Nepal Earthquake Disaster Response Supply Chain

Humanitarian Supply Chains: Syria Evacuation Scenario (CIV and MIL)

Military supply chain case studies.

Burma Campaign – 1944 Invasion of India

Battle of Smolensk – 1941 Invasion of Russia

Alexander the Great Needed Great Supply Chains

New case studies.

New cases are added based on projects we do with instructors, students, and supply chain professionals. Here are the new supply chain models in the library:

• Local and Sustainable Supply Chains – Blue Ocean Cooperative
• Aerospace Manufacturing Cluster – Rockford IL
• Hyderabadi Biryani – Paramount Restaurant 
• Western Desert War – May 1941
• Russian Logistics for the Invasion of Ukraine

Interactive Supply Chain Case Studies

Every case study has a main theme or concept that it illustrates. You will be challenged to use knowledge acquired in lectures and readings as well as your own real-world experience to expand and re-design the supply chains in these case studies.

In the commercial supply chain cases you need to improve and expand the supply chains to support new stores and still keep operating costs and inventory as low as possible. In cases that deal with humanitarian or military missions you need to create supply chains to deliver the right supplies to the right locations when they are needed, and do so at a reasonable cost.

We are glad to provide a  free evaluation account  to instructors, students and supply chain professionals interested in exploring SCM Globe simulations — click here to request an account —  Get Your Free Trial Demo  

See SCM Globe pricing for Academic and Business versions of the software.

The best case to start with is Cincinnati Seasonings . After working through the three challenges presented in the online introduction to this case you will be ready to handle further challenges in this case or move on to more advanced cases. Get a quick introduction to working with case studies in “ Working with Case Studies “.

As problems are found in the simulations, you make decisions about how to fix them. Make changes to your supply chain model in the Edit screen. Then go to the Simulate screen and run a simulation to see the results of your changes. Depending on the changes you make, your supply chain simulation runs for additional days and other problems arise. As you address these problems you see about how supply chains work. Apply what you learn in readings and and lectures plus your work experience to solve the problems you encounter.

Keep improving your supply chain model until you get the simulation to run for 30+ days. Then download your simulation results and create a monthly Profit & Loss Report plus KPIs (as shown below). This provides an objective basis for evaluating the merits of different supply chain solutions.

Monthly Profit & Loss Reports identify areas for improvement. They help you improve your supply chain to keep it running for 30 days and also lower operating costs and inventory levels. You can work on lowering the carbon footprint of your supply chain too. These are the challenges you address in SCM Globe, and they are the same challenges people face when managing real supply chains. What works well in the simulations will also work well with actual supply chains. Skills you develop in working with the simulations are directly transferable to the real world.

NOTE: You can run simulations for longer than 30 – 60 days, but there is usually no reason to do so. This is because most companies do not run their supply chains unchanged for longer than 30 days at a time. They use a 30 day S&OP ( sales and operations planning ) cycle and these simulations correspond to that monthly S&OP cycle. These simulations focus on the tactical realities of operating a supply chain from one month to the next, and finding what works best.

Accessing the Online Library of Case Studies

As shown in the screenshots below, logon to your account and access the case study library from your Account Management screen. Click on the “View Library” button (arrow 1) in upper right corner of the Account Management screen. In the Library screen you see a list of available supply chain case studies; click “ Import ” to load a selected case study into your account; give the imported case a Name , and click “ My Account ” to go back to your Account Management screen.

You are welcome to import any or as many of the supply chain models in the library as you wish. Once you have a copy of a supply chain model in your own account you can make any changes you want to it.

In Account Management, you “ Create a New Supply Chain ” or work with an existing supply chain by clicking the “ Edit ” button (arrow 2) next to the existing supply chain you want to work on. You can also upload copies of supply chain models sent to you by other SCM Globe users (arrow 3) , and check your account expiration date (arrow 4) .

Use the Default Values or Enter New Data

When you load any of the case study supply chain models from the SCM Globe library, they come with default numbers already plugged in. You can either accept the defaults or do some research to find more current data. This data (like data and prices everywhere) changes all the time.

Look for data on products, facilities and vehicles that are used in your supply chain and see what their specifications and costs are. Costs can vary widely in different parts of the world. Go to websites of commercial real estate brokers in cities of interest and see what you can find out about rent costs:

• for cities in North America start with www.cityfeet.com
• and for cities in other parts of the world start with  www.knightfrank.com

Metric System of Weights and Measures

In the case studies all weights, volumes, distances and speeds are expressed using the metric system. The metric system is used around the world in every country except three: Liberia; Myanmar; and the United States. So it is good for supply chain professionals to feel comfortable with the metric system.

Register on SCM Globe for Access to all Supply Chain Simulations

Click the blue "Register" button on the app login page, and buy an account with a credit card or PayPal (unless you already have one). Then scan the "Getting Started" section, and you are ready to start. Go to the SCM Globe library and click "Import" next to the supply chain models you want.

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Powerpoint Templates and Google slides for Supply Chain Case Study

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Case study: How EY optimized the supply chain of a leading Indian MNC

EY helped a leading FMCG company optimize vendor costs, eliminate redundancies, and create a common sales and operations platform.

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Ashish Nanda

EY India Business Consulting Leader

The better the question

How can we unlock synergies from two businesses post acquisition?

After acquiring several iconic brands, a leading FMCG company needed to capitalize on the synergistic benefits of the opportunity.

I n 2018, one of India’s leading FMCG companies acquired a consumer business which housed several reputed brands. After the acquisition, the immediate priority for the company was to identify and tap into synergistic opportunities of the acquisition. Supply chain and procurement was one of the primary focus areas for cost, operation and capacity optimization. Both sets of businesses had many overlaps across the supply chain, including suppliers, locations, and raw materials. The company had to quickly identify all existing overlaps and eliminate redundancies.

The better the answer

We optimized the supply chain of the complete brand portfolio

The optimization covered three critical areas ꟷ procurement synergies, logistics and network optimization, and sales and operations planning.

As the company wanted to ensure that it leveraged the benefits of synergies from the acquired entities, it employed EY to optimize the complete supply chain. The core areas of  supply chain optimization  included:

• Realizing procurement synergies and optimizing vendor costs.
• Lowering of warehouse and freight costs by identifying logistics overlaps.
• Integration of sales and operations planning across the complete brand portfolio. 

EY led three critical areas of supply-chain optimization: procurement synergies, logistics and network optimization, and sales and operations planning.

Procurement levers to extract synergistic value

To realize value from various synergistic opportunities in packaging, EY investigated several cost levers and their potential impact. The team deep dived into cost sheets and identified saving opportunities for major packaging material through index-linked buying. In addition, EY also consolidated vendor bases and leveraged scale across key categories for negotiation, besides leveraging different price floors which the two organizations had.

EY also conducted market assessments and index identification for synergistic raw material categories and alternate vendor and price discovery for high priority categories. It also developed a scientific price forecasting model for better indicative price visibility.

End-to-end network optimization from analysis to implementation

EY conducted an end-to-end investigation to identify network cost optimization opportunities. It included, sales gravity analyses, cost and service lever optimization runs, and network footprint implementation. The team also conducted center of gravity analysis for CFAs and hubs and determining cost baseline values and identified a list of several CFA locations and determined their associated cost savings.

The value drivers of the network optimization exercise included warehouse and freight lanes consolidation, price discovery and alternate vendor identification, and primary freight management. EY also piloted the 3PL logistics model in key regions.

Building a common sales and operations planning strategy

Since the two entities had different sales and operations planning approaches, the company needed a common governance model and tech-enabled process to establish visibility and control across the integrated entity’s complete value chain. EY’s intervention was targeted at bringing three crucial components of the sales and operations planning processꟷ demand planning, replenishment planning, and sales and operations planning meetings. These included overhaul to the company’s forecasting processes and reporting mechanisms, improving responsiveness of the entity’s replenishment planning approach, and establishing a formalized decision-making process.

Related article

The better the world works

An efficient supply chain led to lower costs and better value

The company realized lower supply chain costs, more operational efficiency, and better decision-making across the complete brand portfolio.

EY’s approach was premised on several value drivers spread across different cost or value measures across all three optimization categoriesꟷ procurement synergies, network and logistics, and sales and operations planning. It involved investigation of different pricing models, alternate vendor discovery, and rightsizing different logistics costs. As a consequence of the supply chain optimization , the company identified and started implementing synergies across the target areas.

Cost and value improvements which EY’s delivered for an Indian FMCG company

• Procurement synergies

Identified procurement synergies of

across key packaging material categories

• Network and logistics

Optimized network and logistics cost reduction helped in identifying opportunities of

in logistics spend

• Sales and operations planning

inventory reduction potential

(Contributors include Nishit Bhatia, Shreyan Sarkar, Abhijeet Vaidya, Amit Kumar, Shivagurunathan Narayan, Chirag Goel.)

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Research Papers

Automotive industry has hundreds of suppliers and thousands of spare parts units. Due to globalization, the automotive supply chain has been undergoing tremendous changes and the industry has been exploring innovative methods to reduce operating cost, lead time and inventory to sustain their growth in the market. With the expansion of sourcing partners, streamlining customer requirements, inventory management, accurate forecasting, better suppliers' relation, coordination and cooperation across supply chain, better visibility and control over the process and reduction of lead time is being achieved by the organizations. The Indian auto industry is small in size, compared to the world markets ($ 6.73 billion compared to a world market of $737 billion) but has experienced a growth rate of 20-25% in the past few years. Despite higher raw material costs, higher energy costs and poorer infrastructure in India, multinational OEMs that have entered the Indian market have managed to produce cars that have high local content and are sold at competitive retail prices, largely owing to efficient supply chain. The last few years have seen greater integration of the Indian automobile industry with its global counterparts. Most significant challenge identified by automotive Players in India is ‗integrating the entire supply chain' and managing it as a single integrated entity. Managing inbound logistics remains another key concern for OEMs as well as auto component players, driven more by challenges related to reliability of data, lead time and absence of quality logistics players on the upstream side. The present paper attempts to capture the innovative supply chain practices in Indian Automobile Industry, identify key challenges involved in integration and implementation of supply chain, and suggests strategies to overcome the challenges for optimum leverage.

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Abstract—The Paper deals with business renovation, effective utilization of Information technology and the role of business process modeling in supply Chain integration projects. The main idea is to show how the performance of the supply chain can be improved with the integration of various tiers in the Supply Chain. Integration is prerequisite for effective sharing and utilization of information between different companies in the chain. Simulation –based Methodology for measuring the benefits combine the simulation of business Processes with the simulation of supply and demand. The theoretical Findings are illustrated with the case study of procurement process in petrol Company. Old and renewed business process models are shown. The changes in lead-times, process execution costs, and quality of the process and Inventory costs are estimated.

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Along with the increasing demand for automotive products, automobile manufacturing’s cost begins to grow higher, while the cost of the vehicle product profit becomes lower. Automobile manufacturers are more inclined to optimize production processes through supply chain integration, strengthen the collaboration among organizations within the chain, and improve operational efficiency to consolidate the overall benefit of the supply chain. In terms of the implementation of big data and relevant techniques, it is feasible to achieve integration of the supply chain, within the enterprise to realize information sharing, and outside the enterprise to develop the working efficiency of the whole supply chain, optimize and reduce the loss of enterprise interior. In this paper, the Toyota is selected as a special case to illustrate the points that how to implement the big data techniques into supply chain management. According to the analysis, it improves the competitive strength of enterprise...

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Hemstone Jack

Fatemeh Jalalvand

Purpose – The purpose of this paper is to develop a method to compare supply chains (SCs) of an industry in the scope of supplier’s supplier to customer’s customer. Design/methodology/approach – The proposed method is based on five processes provided in SCOR model version 9.0 (plan, source, make, deliver and return) and main business stages of the industry. It uses Data Envelopment Analysis (DEA) and PROMETHEE II, a multiple criteria decision-making technique, as tools to compare SCs in the process level, business stage level and SC level. Therefore, the method is basically a new combination of existing models and methods including SCOR model, DEA and PROMETHEE II. To show the applicability and strength of the method in comparing SCs, it has been implemented in the seven SCs of the Iran broiler industry as a case study. Findings – Comparing SCs of an industry via the proposed method results in process benchmarking, business stage benchmarking and SCs ranking in the scope of supplier’s supplier to customer’s customer. Originality/value – The suggested method provides realistic and attainable information for SCs’ owner/managers to find out the strengths and weaknesses of their SCs and improve their performance by process benchmarking and business stage benchmarking. Also they could identify their competitive position in the industry by SCs ranking.

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How to Solve a Supply Chain Case Study Interview

• Last Updated January, 2022

Former Accenture

People can be nervous about approaching a supply chain case study interview.

Everyone has some level of experience with marketing and sales because they see these functions in stores and advertisements every day.

The supply chain that gets the product on a store shelf (whether it’s a physical one or digital) can be more opaque.

Supply chain management is the optimization of the process of designing and creating a good or service and getting it to the customer in the most efficient way possible.

Breaking the supply chain down into its component steps will allow you to look at essential parts of the process and uncover which steps may have problems that need to be addressed to better meet customer needs.

In this article, we’ll discuss:

• The types of business problems that fall under supply chain management,
• Why supply chain matters,
• Key factors to consider in a supply chain case,
• A supply chain case example, and
• Our 7 tips on answering a supply chain case interview question.

Let’s get started!

What Types of Business Problems Fall into Supply Chain Management?

Supply chain management includes:

• Product development, 
• Sourcing parts and materials, 
• Production, 
• Logistics, and
• Information systems that support this process.

Each consulting firm breaks down the group of consultants who work on supply chain problems differently. Some firms put the entire process under supply chain. 

In others, “production” problems are managed by an operations practice or service line. The supply chain practice is responsible for issues like:

• How does a company get the necessary components that go into making its product in a cost-effective and timely fashion?
• And how does the company deliver that product to the end-customer efficiently and at the required service level?

For example, before a company can manufacture a bike, it needs tires, steel, or aluminum for the frame, the bike chain, etc. To get the finished bike to market, they need transportation to retail stores or a chain’s distribution warehouse. 

For the purpose of this article, we’ll look at the broader definition of supply chain, the entire process from getting components parts, to manufacturing the product and delivering finished goods as cheaply and efficiently as possible while meeting or exceeding service level expectations.

Nail the case & fit interview with strategies from former MBB Interviewers that have helped 89.6% of our clients pass the case interview.

Why Does the Movement of Goods To & From a Factory Matter So Much?

Moving goods to and from a factory might not seem to be the most exciting thing in the world but it’s fundamental to business success. If you can’t get your innovative new product to market so your customers can buy it, it can’t add value to your bottom line. 

From a financial perspective, there are both inbound and outbound considerations. 

Inbound considerations include:

• Transportation costs from supplier to factory/warehouse
• Warehousing cost 
• Carrying cost of inventory

Outbound considerations include:

• Transportation costs from factory to customer or store

Let’s look at these in more detail.

Transportation Cost

Transportation costs include both receiving goods from suppliers and distributing them to the customer. There are several factors to be considered when calculating transportation costs, and they may have to be weighed against other factors.

For example, is it more beneficial to use a cheaper supplier that has higher inbound transportation costs? Is it better to use a more expensive carrier service that results in a lower rate of damaged goods or quicker transit time?

Warehousing Cost

The cost of storing inventory, whether component parts or finished products, needs to be considered in effective supply chain management. Warehousing costs can be significant and can be optimized in a number of ways:

• Only renting the storage space you need and using it efficiently.
• Optimizing product packaging to reduce the storage space required.
• Researching less expensive potential warehousing locations.
• Using a multi-client facility where several businesses share the cost (if not a lot of space is required.)

It’s worth bearing in mind that, like many things in supply chain management, there may be tradeoffs. Cheaper warehousing that’s poorly connected to a company’s distribution network could end up costing you more time and money than more expensive storage that’s well connected. It’s important to optimize total supply chain costs, not each individual cost in the supply chain.

Inventory Carrying Cost

In addition to storage costs, there are several other costs associated with holding inventory. These include:

• Capital cost . Money that’s been invested in inventory cannot be used elsewhere.
• Insurance . Storing inventory requires insurance to cover the risk of theft or damage.
• Risk . Products may decrease in value or become obsolete during the time they’re stored.

Similarly, from a customer service level perspective, there are both inbound and outbound considerations.

• Factory/production cell downtime due to lack of component parts. 
• Missed sales due to stockout at retail stores.
• Failure to meet customer service-level expectations.

In short, inventory levels are about managing supply vs. demand. If there is a problem with inbound supply, production will slow or cease. This is highly inefficient and reduces potential product profitability. 

For example, the blockage of the Suez Canal in early 2021 due to a container ship that ran aground was expected to delay shipment of $9.6 billion in goods a day on the 150+ vessels waiting to travel through the canal according to a BBC article. These delays are expected to cost companies substantial sums due to:

• Lost sales as customers look to competitors to purchase out-of-stock goods,
• Production downtime at manufacturers resulting from parts shortages,
• Higher shipping costs on ships detoured to longer, more expensive sea routes to avoid the canal, and 
• Higher shipping costs due to a worldwide shortage of shipping containers that was exacerbated by this accident.

Key Factors to Consider in a Supply Chain Case Study Interview

A supply chain process map.

When analyzing a supply chain case, the best place to start is by mapping out the steps parts go through as they come into the factory, go through the manufacturing and quality control processes, and then are finally shipped to the customer. A process map like the one above will help you identify key steps.

Imagine yourself walking the production floor following the process the parts and end-product go through. In a supply chain case with an actual client, you’ll do this.

An effective supply chain moves the various elements seamlessly in the most efficient manner, minimizing waste and maximizing profitability. The flow of information between supplier and buyer, production, and the market should also move freely. This means it can be used to improve supply chain decisions. For example, an increase in orders at Manufacturer A will be communicated to their supplier, Company B, so that they know that they expect a larger than normal parts order and are prepared to fulfill it.

Imagine How Raw Materials Arrive at a Factory and Move Through It

• What steps are required to get parts into inventory?
• Where are they stored?
• How are they moved around the factory?
• How are they changed to outputs – single step or multiple?
• Is there an assembly step? A quality control step?
• How are they packaged and stored?
• Where and how are they prepared and loaded for delivery to market?

Tip! Look for steps in the process where inventory is piling up. This may be because parts supply or production is unbalanced, reducing efficiency. Find ways to improve these bottlenecks.

Tip! Look for areas where there are significant problems with quality control. Parts or products that need to be sent back to suppliers or go through production rework are opportunities to improve efficiency and quality and, by doing so, save money.

After you have a clear understanding of the company’s supply chain, there are 4 factors you’ll want to dive deeper into to find opportunities to improve efficiency:

• Operational considerations,
• Financial considerations,
• Service levels, and 
• Matching supply and demand.

Operational Considerations

The best supply chains are highly efficient, which means they have low to minimal waste and consistently operate at optimum levels. This means that labor capacity is well-matched to production requirements.

They are also reliable with robust supplier relationships and an effective transportation solution.

Questions to Ask about Operational Efficiency

• Product development
• How well do we understand customer needs and use that insight to develop next-generation products?
• How efficient are we at designing new products to meet these customer needs?
• Is there a good split of engineering resources allocated to incremental product improvements versus next-generation product design?
• Do we regularly review contracts for cost-savings opportunities (both for direct spend on components that go into our end-products and indirect spend on things such as travel and office supplies)?
• Do we optimize total cost of ownership rather than individual component costs?
• Is the production process optimized or does work-in-process accumulate behind bottlenecked resources (equipment or employees)?
• Does the factory experience production shut-downs due to a lack of raw materials?
• Does the factory experience unexpected equipment downtime?
• Are employees cross-trained to minimize rework?
• How efficient is the inbound transportation network? Are raw materials received on a just-in-time basis? How often are there stock-outs?
• How efficient is the outbound transportation network? Are end products received by customers on time? 
• Are there product defects or quality issues caused by transport?
• Information systems that support this process
• Do information systems support the exchange of data up and down the supply chain to optimize decision-making?

Financial Considerations

There are both fixed and variable costs associated with getting a product to market that should be considered.

Fixed Production Costs

Fixed costs are costs that are independent of production volume (at least over the short term) — for example, factory leasing costs.

Let’s assume a factory can produce a maximum of 10,000 units of a product a year. To lease the factory is the same price whether you produce 1 unit or 10,000 units a year. 

Fixed costs can depend on production volume only when it exceeds a threshold volume.

For example, if sales increase and the business needed to produce 15,000 units a year, the company would need to lease another factory to deal with the increased production. In this case, volume does affect a fixed cost.

Fixed costs do directly influence the cost per unit, however. The higher the utilization of the fixed production volume, the lower the cost per unit. 

For example, if the factory mentioned above costs $10,000 to lease and the factory is producing at its full capacity of 10,000 units, then the fixed cost/unit of output is $1. If the factory is only running at 50% capacity, the fixed costs/unit of output would double to $2.

Variable Production Costs

Variable costs change in proportion to production volume. For every additional unit produced, an additional $x of variable cost is incurred. Examples of variable cost items include raw materials and hourly labor costs.

There are times when rebalancing fixed and variable costs can be an opportunity for savings. For example, is it beneficial to invest in machinery or automation (fixed cost) if it reduces high labor costs? Be sure to look for opportunities like this as well as optimizing fixed and variable costs on their own.

Questions To Ask About Financial Optimization

• How do increases and decreases in production impact fixed and variable costs?
• Are there variable costs that fixed costs could replace?  (Example: new machinery that could reduce labor costs as well as total costs of production?)
• Are there fixed costs that could be reduced through outsourcing? (Example: costs of leasing and managing a warehouse that could be reduced by outsourcing?)
• Where are the biggest opportunities for financial savings?
• How could reducing or increasing costs affect other considerations such as operational efficiency?

Service Levels

In supply chain management, the term service level has a specific meaning. It relates to how well inventory levels fulfill customer orders. A good service level is one that can fulfill customer orders without incurring a delay.

This is important because customer loyalty may decrease if products are consistently out of stock.

Questions To Ask About Service Levels

• What are the clients’ service level expectations?
• How often are customer orders fulfilled successfully?
• How would changing service levels affect buyer behavior or customer retention?
• How would changing service levels increase or decrease costs?

Supply and Demand

Effective supply chain management is about ensuring demand for the product is equaled by supply, at the lowest cost to the business.

If demand is higher than supply, customers could turn to a competitor.

If supply is higher than demand, inventory costs can reduce profit margins. Storing inventory also increases business risk as the product may decrease in value or become obsolete as it waits to reach the market.

Questions To Ask About Supply And Demand

• What factors influence supply?
• What factors influence demand?
• How good is the organization at forecasting demand?
• How flexible is the organization at changing output (e.g., are workers cross-trained for different production cells?)
• How well are supply and demand currently balanced?
• If they are imbalanced, what factors are contributing to this and how can those issues be fixed?

Supply Chain Case Study Interview – A Sample Question

Problem: Intel is the world’s largest manufacturer of computer chips. In 2008, Intel launched its low-cost “Atom” chip . The supply chain costs of Intel’s chips were about $5.50 a chip, which were acceptable for chips that sold for $100 each. For the Atom chips, priced at $20, these costs were too high to generate a profit.

What factors should Intel consider in order to reduce its supply chain costs, and what actions would you recommend as a priority?

Mapping the Supply Chain

Mapping out the supply chain process for Intel’s Atom chip identified several steps that had already been optimized including:

• Raw material costs, 
• Packaging costs, and
• Duty payments.

It also identified that customers required a 2-week service level for receiving orders after a purchase order was submitted. 

However, the order cycle for the Atom chip was 9 weeks. Order-cycle time is the time between when a customer order is received and when the goods are shipped. High levels of inventory were required to ensure that customer service levels could be met despite the long production cycle time.

Because of this, production time/inventory was identified as the key step that had opportunities for improvement.

Identifying Opportunities to Reduce Production Time and Inventory

The process for reducing inventory required reducing the order cycle time to meet the customer’s 2-week required service level. Getting to a 2-week cycle time from a 9-week cycle time was a considerable challenge. To meet this challenge, opportunities to improve order cycle time were addressed throughout the supply chain process. 

As described above, for a supply chain case, there are 4 main factors to consider:

• Service levels, and
• Supply and demand.

In drilling down on this case, the following opportunities were identified:

• Financial: Intel moved to a vendor-managed inventory model where possible to save inventory carrying costs. Vendor-managed inventory is the process of having a parts manufacturer take responsibility for holding the required amount of inventory at the customer location.  
• Operational: The team was able to identify multiple production process improvements to reduce order cycle time, such as cutting the chip assembly test from 5 days to 2 days.
• Service levels : As mentioned, the 2-week required service level was not flexible, providing no opportunities in this area.
• Balancing supply and demand: Intel introduced a formal sales and operation planning process to provide better demand forecasts and time production to better meet demand.

Our 7 Tips on Answering a Supply Chain Case Interview Question

Tip 1: walk through the supply chain process.

Start by mapping out the step-by-step supply chain process.

Understanding how materials arrive from suppliers, the steps to turn them into outputs, and what’s needed to get them to market is an important first step. Once you’ve done this, look for bottlenecks or inefficiencies in the system.

Tip 2: Clarify Your Understanding of the Case 

At the start of any case study, it’s important to make sure you understand the question. This includes any information you’ve received about the case and also what you think you need to do to solve it.

A simple way to do this is to repeat back to the interviewer what you know about the case and what you believe the task to be. This gives them an early opportunity to guide your thinking if you look to be going off track.

Tip 3: Ask Questions

If you don’t understand anything, ask! Even if you feel you should know something, there’s no point wasting time worrying about it. Just ask the question and move on.

Similarly, if there are gaps in the data provided, or you need more information in order to form a hypothesis or conclusion, ask your interviewer for more detail. They may provide further information that helps you choose an approach or strengthens your analysis.

Tip 4: Take Time to Structure your Thinking

Don’t be afraid to take your time when structuring your approach to the case. 

Moments of silence can feel endless in an interview situation, but it’s better to use some extra thinking time and respond clearly and logically than answer immediately in a rushed or haphazard manner.

If you need more time to think, it’s perfectly ok to signpost that to your interviewer by asking for a little more time to organize your thoughts.

Tip 5: Use A Framework

Frameworks are popular with both candidates and interviewers alike as they bring structure to your analysis. 

Case interviews can be daunting, and anxiety can make it tricky to think things through logically. Using a framework provides an anchor to organize your thoughts around and makes it less likely you’ll leave anything out.

In supply chain cases, the supply chain process itself can often be used as your framework.

Tip 6: Share Your Analysis

Speaking of analysis, don’t be afraid to share your thoughts aloud. A case interview should be more of a conversation than an interrogation!

Remember your math teacher always telling you to show your work? The same is true in case interviews.

Explaining your thought process helps the interviewer see how you process and make connections between pieces of information. They may also point out small mistakes in your arithmetic so that they don’t mess up your conclusion.

Tip 7: Provide a Recommendation

At the end of the interview, briefly summarize the information you’ve uncovered about the case and how it’s influenced your thinking. Then clearly state your recommendation for the client’s next steps.

Make sure you also share any other important details, such as any risks associated with your recommendation and how they might be overcome.

In this article, we’ve covered:

• Which business problems supply chain management covers,
• The reasons supply chain management is important,
• The essential considerations of a supply chain case,
• An example of a supply chain case, and
• Our top 7 tips for acing the supply chain case interview.

Still have questions?

If you have more questions about supply chain case study interview questions, leave them in the comments below. One of My Consulting Offer’s case coaches will answer them. Other people prepping for supply chain case interviews found the following pages helpful:

• Our Complete Guide to Case Interview Prep ,
• Case Interview Types , and
• Case Interview Examples .

Help with Consulting Interview Prep

Thanks for turning to My Consulting Offer for advice on supply chain case study interview questions. My Consulting Offer has helped almost 85% of the people we’ve worked with to get a job in management consulting. We want you to be successful in your consulting interviews too. For example, here is how Tanya was able to get her offer from McKinsey.

4 thoughts on “How to Solve a Supply Chain Case Study Interview”

I need to do a power point for an interview. I have to do a Logistics Analyst Case Study answering questions regarding delivery data for the supply chain and I can’t seem to figure out how to go about answering the questions. I need some professional guidance to help me through the process. Thank you.

Supply chain cases are challenging.

If you’d like an overview of how to approach answering a consulting case interview, our Ultimate Guide to Case Interview Prep is your best source. If you’d like a one-on-one coach for case interviews, including learning how to case in as short as a week, you can apply here .

I would like some more information on supply chain cases – interview’s specifically but not only

Hey, Michael,

Here are a couple publically available cases that might help you: Steel Co. from the NYU Stern 2019 casebook. https://drive.google.com/drive/folders/1AImB14ysaUoYBNw-ArtoCtzZA5cADUhy S.A. Shipping from the McCombs Texas MBA Casebook 2017-2018.

Best of luck on your supply chain case prep!

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3 Top Strategies to Master the Case Interview in Under a Week

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Hacking the Case Interview

Have an upcoming supply chain case interview and don’t know how to prepare? We have you covered!

In this article, we’ll cover what a supply chain case interview is, a step-by-step guide to solve any supply chain case, and a comprehensive review of the basics of supply chains.

If you’re looking for a step-by-step shortcut to learn case interviews quickly, enroll in our case interview course . These insider strategies from a former Bain interviewer helped 30,000+ land consulting offers while saving hundreds of hours of prep time.

What is a Supply Chain Case Interview?

A supply chain case interview is a type of consulting case interview that focuses on evaluating a candidate's ability to analyze and solve complex supply chain-related problems.

In this type of interview, candidates are presented with a hypothetical business scenario or real-world supply chain challenge and are expected to provide structured and logical solutions.

Supply chain cases typically involve various aspects of the supply chain process, such as sourcing, procurement, production, distribution, inventory management, and logistics.

Candidates are often required to assess the efficiency, cost-effectiveness, and overall optimization of the supply chain operations.

To excel in a supply chain case interview, candidates need to demonstrate strong analytical skills, problem-solving abilities, attention to detail, and an understanding of supply chain concepts and principles.

They must also showcase their capability to develop actionable recommendations that address the challenges presented in the case.

Candidates should expect to use quantitative analysis, data interpretation, and logical reasoning to formulate their solutions.

Additionally, effective communication skills are crucial to explain their thought process, assumptions, and recommendations clearly to the interviewers.

How to Solve a Supply Chain Case Interview

There are eight steps to solve a supply chain case interview.

Be aware that your supply chain case interview may cover all of these steps, or it may skip some of these steps, depending on what the interviewer wants to focus their time on.

1. Understand the case

At the outset of a supply chain case interview, your priority is to thoroughly understand the context and the challenges presented by the case.

Pay close attention to any clues provided about the company's operations, suppliers, customers, distribution methods, and potential pain points in its supply chain.

Clarify any uncertainties by asking insightful questions that can help you gather relevant information.

By gaining a clear understanding of the case context and objectives, you'll be better equipped to define the problem, formulate a structured approach, and ultimately arrive at effective solutions to address the supply chain challenges presented in the case.

2. Define the problem

Once you have a solid grasp of the case details, move on to defining the core problem or objective that needs to be addressed in the supply chain case interview.

This step involves breaking down the broader supply chain challenges into specific, actionable issues that you can analyze and provide solutions for.

Look for key pain points or bottlenecks in the supply chain process that may be impacting the company's operations, costs, efficiency, or customer satisfaction.

Articulate the problem succinctly and clearly, ensuring that your definition captures the essence of the supply chain issues at hand.

A well-defined problem will serve as the foundation for the remainder of your analysis, guiding your approach and helping you structure your recommendations effectively.

3. Gather information

In the supply chain case interview, the next critical step is to gather relevant information and data that will enable you to analyze the problem thoroughly. This involves seeking clarification from the interviewer about any aspects of the case that are not fully clear and requesting essential data points that are required for your analysis.

Additionally, you may be provided with data, charts, or graphs that simulate the company's supply chain operations.

Your ability to ask insightful questions and extract pertinent information from the available data is crucial at this stage.

As you gather information, focus on understanding the different stages of the supply chain, the key players involved, the flow of materials and products, inventory management practices, distribution channels, and any existing challenges.

Your proficiency in identifying relevant data and using it to build a comprehensive understanding of the situation will set the stage for the subsequent analysis and recommendations you'll provide in the case interview.

4. Analyze the data

With a solid grasp of the information collected, the next step in a supply chain case interview is to analyze the current supply chain operations.

This involves identifying strengths, weaknesses, bottlenecks, inefficiencies, and potential areas for improvement within the supply chain.

Utilize your problem-solving skills to break down the complex supply chain into its various components and assess how each component impacts the overall process. Consider factors such as lead times, transportation costs, inventory levels, demand forecasting accuracy, and supplier relationships.

Identify any patterns or trends in the data that may indicate areas of concern or opportunities for optimization.

This analytical phase requires a structured approach and the ability to connect the dots between different aspects of the supply chain.

Your goal is to uncover insights that will inform your recommendations for enhancing the supply chain's effectiveness, efficiency, and overall performance.

5. Identify solutions

After analyzing the supply chain, the next crucial step is to develop practical solutions and recommendations for improving its efficiency and effectiveness. This is where your creativity and problem-solving skills come into play.

Based on the insights gained from the analysis, brainstorm potential solutions to address the identified challenges or bottlenecks. Consider various strategies, such as:

• Optimizing inventory management
• Improving demand forecasting accuracy
• Streamlining transportation and logistics
• Enhancing supplier collaboration
• Implementing technology solutions like supply chain software

Your recommendations should be tailored to the specific issues you've identified and should align with the company's overall goals and objectives.

It's important to think critically about the feasibility of each solution and its potential impact on the supply chain's performance. You may need to prioritize solutions based on their potential benefits and implementation complexity.

Ultimately, your goal is to provide actionable recommendations that can lead to tangible improvements in the supply chain's efficiency, cost-effectiveness, and overall value to the organization.

6. Evaluate trade-offs

In a supply chain case interview, the ability to assess trade-offs is a vital skill. After analyzing different options and proposing potential solutions, you need to critically evaluate the trade-offs associated with each choice.

Trade-offs often involve considerations such as cost, time, risk, and impact on various stakeholders. Determine which solution offers the best balance between different factors, taking into account both short-term benefits and long-term implications.

For example, a solution that reduces costs might lead to longer lead times or increased supply chain complexity.

Effective trade-off evaluation showcases your analytical thinking, strategic acumen, and the capacity to make informed decisions that align with the broader business objectives.

Your ability to weigh pros and cons demonstrates your capacity to handle the complexities of real-world supply chain challenges.

7. Develop recommendations

In the context of a supply chain case interview, developing recommendations is a crucial step that demonstrates your problem-solving abilities.

After thoroughly analyzing the situation, identifying potential solutions, and evaluating trade-offs, you need to formulate actionable recommendations.

Your recommendations should be aligned with the goals and objectives of the company, addressing the key issues identified earlier.

These recommendations should be specific, measurable, achievable, relevant, and time-bound (SMART), allowing the company to implement them effectively. Consider the potential risks and challenges associated with each recommendation and propose strategies to mitigate them.

Your ability to provide clear and concise recommendations showcases your strategic thinking, practicality, and capacity to drive positive change within the supply chain.

Additionally, crafting recommendations that consider both short-term gains and long-term sustainability demonstrates your understanding of the broader business implications.

8. Quantify the impact

Quantifying the impact is a critical aspect of solving a supply chain case interview.

After proposing recommendations, you need to assess the potential outcomes of implementing these changes.

This involves using relevant metrics and key performance indicators (KPIs) to quantify the expected improvements in the supply chain's efficiency, cost savings, customer satisfaction, and overall business performance.

Utilize data and information provided in the case to estimate the potential financial and operational benefits of your recommendations.

By attaching specific numbers to your recommendations, you demonstrate your ability to translate strategic solutions into tangible results. Employ quantitative analysis to showcase the value your proposed changes would bring to the company's bottom line.

This step highlights your analytical skills, business acumen, and capacity to drive measurable improvements within the supply chain operations.

In addition to supply chain case interviews, we also have additional step-by-step guides to: market entry case interviews , growth strategy case interviews , M&A case interviews , pricing case interviews , operations case interviews , and marketing case interviews .

Essential Supply Chain Knowledge You Need to Know

Below are five different topics in supply chain that you should be familiar with for your supply chain case interviews.

Remember, you don’t need to be an expert or get very technical with any of these, but it will be helpful to understand what each topic is so that you have an understanding and intuition for solving supply chain problems.

1. Supply chain components

The supply chain is a complex network of interconnected activities, processes, and entities that collaborate to ensure the seamless flow of products and services from raw material suppliers to end customers.

Understanding the key components of a supply chain is essential for anyone looking to grasp the fundamentals of supply chain.

Suppliers : Suppliers provide the raw materials, components, and resources necessary for production. Selecting reliable and quality-focused suppliers is crucial to maintaining the integrity of the supply chain.

Manufacturers : Manufacturers transform raw materials into finished products through various production processes. They play a pivotal role in optimizing production efficiency and ensuring product quality.

Distributors : Distributors are responsible for storing and delivering products to various points in the supply chain. They manage inventory, transportation, and often serve as intermediaries between manufacturers and retailers.

Retailers : Retailers interact directly with end customers, selling products through various channels such as brick-and-mortar stores or online platforms. They monitor consumer demand and provide feedback to other supply chain entities.

Customers : Customers are the ultimate recipients of products or services. Their demand influences the entire supply chain, driving production, distribution, and inventory decisions.

2. Supply chain activities

Supply chain activities encompass a range of interconnected processes that collaborate to ensure the efficient movement of goods, information, and resources from the initial stages of production to the end consumer.

These activities play a pivotal role in optimizing operations, reducing costs, and meeting customer demands. Let's delve into the key components of supply chain activities:

Planning and Forecasting : Effective supply chain planning involves predicting customer demand, aligning production capacities, and managing inventory levels. Accurate demand forecasting helps prevent stockouts or excess inventory, ensuring optimal resource allocation.

Sourcing and Procurement : This activity involves selecting suppliers, negotiating contracts, and acquiring raw materials or components. Sourcing decisions impact cost, quality, and lead times, influencing overall supply chain efficiency.

Production : Manufacturing is where raw materials are transformed into finished goods. Efficient production processes, quality control, and lean manufacturing techniques are crucial to meet demand while minimizing waste.

Inventory Management : Proper management of inventory levels is essential to prevent shortages and overstocks. Inventory optimization tools help strike the right balance between carrying costs and meeting customer demand.

Warehousing and Distribution : Warehouses serve as hubs for storing and distributing products. Efficient warehousing operations ensure timely delivery and minimize transportation costs by consolidating shipments.

Transportation : Moving products from one point to another is a critical aspect of supply chain activities. Selecting appropriate transportation modes, optimizing routes, and tracking shipments enhance efficiency.

Demand Fulfillment : Ensuring timely order fulfillment involves coordinating production, inventory levels, and distribution. Meeting customer orders promptly enhances customer satisfaction.

Information Flow : Information is the backbone of supply chain activities. Real-time data sharing across supply chain entities enables informed decision-making, enhances coordination, and minimizes delays.

Demand Management : Managing customer demand involves understanding market trends, analyzing consumer behavior, and aligning production to meet varying demand levels.

Supplier Relationship Management : Nurturing positive relationships with suppliers fosters collaboration and enables agile responses to changing market conditions.

Quality Control : Maintaining product quality is crucial to avoid recalls and returns. Rigorous quality control processes ensure products meet customer expectations.

Reverse Logistics : Managing the flow of goods in reverse, such as returns and recycling, is an emerging aspect of supply chain activities. Efficient reverse logistics processes reduce waste and environmental impact.

Technology Integration : Modern supply chains leverage technology such as IoT devices, RFID tags, and data analytics to monitor operations, track shipments, and optimize processes.

3. Metrics and KPIs

Metrics and Key Performance Indicators (KPIs) are essential tools that provide quantifiable insights into the performance of supply chain activities. They enable organizations to assess efficiency, identify areas for improvement, and make data-driven decisions. Let's explore the significance of metrics and KPIs in the supply chain context:

Operational Efficiency : Metrics such as Order Fill Rate, On-Time Delivery, and Cycle Time measure the speed and accuracy of order fulfillment. A high order fill rate indicates efficient inventory management and timely deliveries, enhancing customer satisfaction.

Inventory Management : Inventory Turnover Ratio, Days Sales of Inventory, and Holding Cost per Unit measure how effectively organizations manage their inventory. Optimizing these metrics reduces carrying costs while ensuring product availability.

Supplier Performance : Metrics like Supplier Lead Time, Supplier On-Time Delivery, and Supplier Defect Rate assess the reliability and effectiveness of suppliers. Strong supplier performance enhances production consistency and reduces supply chain disruptions.

Logistics Efficiency : Transportation Cost per Unit, Freight Cost Ratio, and Inbound Freight Cost measure transportation efficiency and cost-effectiveness. Optimizing these metrics minimizes transportation expenses while maintaining service levels.

Demand Forecast Accuracy : Forecast Accuracy, Mean Absolute Percentage Error (MAPE), and Bias measure the accuracy of demand forecasts. Accurate forecasts enable organizations to align production and inventory with actual demand.

Quality Control : Metrics such as Defect Rate, Return Rate, and Customer Complaint Rate assess product quality. Lower defect rates and return rates signify effective quality control processes.

Cash-to-Cash Cycle Time : This metric measures the time it takes for investments to turn into cash flows. A shorter cycle time indicates efficient cash flow management.

Working Capital Ratio : This ratio compares current assets to current liabilities, indicating the organization's liquidity and ability to meet short-term obligations.

Total Cost of Ownership : This metric considers all costs associated with a product's lifecycle, including acquisition, operation, maintenance, and disposal. It helps make informed procurement decisions.

Supply Chain Flexibility : Metrics like Lead Time Variability and Response Time measure the ability to adapt to changing market conditions and customer demands.

Sustainability Metrics : Environmental impact metrics, such as Carbon Footprint, Water Usage, and Energy Consumption, assess the sustainability of supply chain operations.

Customer Satisfaction Metrics : Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), and Customer Complaint Resolution Time gauge customer satisfaction and loyalty.

4. Lean and six sigma

Lean and Six Sigma are two methodologies that play a crucial role in optimizing supply chain operations, eliminating waste, and enhancing overall efficiency.

Lean Methodology : Lean principles focus on identifying and eliminating non-value-added activities, known as waste, from the supply chain.

Waste can take various forms, including overproduction, excess inventory, defects, waiting time, unnecessary transportation, and underutilized talent.

By streamlining processes and reducing waste, organizations can improve lead times, reduce costs, and enhance customer satisfaction.

Six Sigma Methodology : Six Sigma aims to minimize process variations and defects by using data-driven methodologies to achieve consistent and predictable outcomes.

The methodology follows the DMAIC (Define, Measure, Analyze, Improve, Control) framework to identify root causes of inefficiencies, optimize processes, and ensure sustained improvements.

By reducing process variations, organizations can achieve higher levels of quality and reliability.

Six Sigma projects often result in significant cost savings, improved cycle times, and enhanced customer satisfaction.

The use of statistical tools and methodologies empowers supply chain professionals to make informed decisions, drive continuous improvement, and enhance the overall effectiveness of their operations.

5. Continuous improvement

Continuous improvement is a fundamental concept in supply chain management that revolves around the idea of consistently enhancing processes, practices, and outcomes to achieve higher levels of efficiency, effectiveness, and customer satisfaction.

This philosophy emphasizes that there's always room for improvement, no matter how well a supply chain is performing.

Continuous improvement involves identifying areas for enhancement, implementing changes, monitoring the results, and making further adjustments based on feedback and data.

Supply Chain Case Interview Examples

Supply chain case interview scenario #1.

You are consulting for a retail company that operates multiple stores nationwide. The company is facing challenges with managing its inventory levels.

On one hand, excess inventory ties up capital and incurs storage costs, while on the other hand, inadequate inventory leads to stockouts and missed sales opportunities.

Your task is to help the company optimize its inventory levels to achieve a balance between meeting customer demand and minimizing costs.

How to Solve

Begin by clarifying the scope of the problem. Ask questions about the company's current inventory management practices, its supply chain network, and its primary challenges related to inventory levels.

Request historical sales data for the past year, including SKU-level information, lead times, reorder points, safety stock levels, and any available information on demand variability.

Examine the historical sales data to identify demand patterns, seasonality, and trends. Calculate key metrics like average demand and standard deviation of demand.

Determine the safety stock required to prevent stockouts during peak demand periods. Consider factors like lead time variability, desired service level, and demand variability.

Evaluate the company's current reorder points for each SKU. Assess whether they are aligned with demand variability, lead times, and safety stock requirements.

Analyze inventory turnover ratios for different SKUs. Identify products with consistently low turnover rates, as they may indicate excess inventory that ties up capital.

Based on your analysis, propose strategies to optimize inventory levels. This may involve adjusting reorder points, safety stock levels, and batch sizes.

Examine opportunities to reduce lead times in the supply chain. Faster replenishment can reduce the need for high safety stock levels.

Segment SKUs based on demand patterns, product characteristics, and other relevant factors. Tailor inventory management strategies to each segment.

Present your findings and recommendations to the client. Highlight potential cost savings, improved customer service levels, and enhanced supply chain efficiency through optimized inventory management.

Engage in a discussion with the interviewer, addressing any questions or concerns they may have about your analysis and recommendations.

Supply Chain Case Interview Scenario #2

You are consulting for a global consumer goods company that manufactures and distributes a wide range of products. The company is looking to optimize its distribution network to reduce costs and improve service levels.

Currently, the company operates multiple distribution centers (DCs) and warehouses around the world. Your task is to propose an optimal distribution network strategy.

Begin by gathering information about the company's current distribution network. Obtain data on the number and locations of DCs, transportation costs, inventory holding costs, lead times, and customer locations.

Analyze historical demand patterns across different regions and customer segments. Consider factors like seasonality, market growth, and demand variability.

Evaluate the transportation costs associated with shipping products from each DC to customer locations. Consider modes of transportation, distance, freight rates, and delivery times.

Calculate the total cost of the current distribution network, including transportation costs, inventory holding costs, warehousing costs, and any other relevant expenses.

Understand the company's desired service levels for different customer segments. This could involve factors like delivery times, order fill rates, and on-time delivery performance.

Propose alternative distribution network configurations, such as consolidating DCs, opening new DCs in strategic locations, or outsourcing distribution to third-party providers.

Quantify the trade-offs between cost reduction and service level improvement for each distribution network alternative.

Evaluate the benefits of centralizing inventory in a single location versus distributing inventory across multiple DCs. Consider factors like lead times, demand variability, and safety stock requirements.

Based on your analysis, recommend the optimal distribution network strategy that minimizes costs while meeting or exceeding service level requirements.

Discuss potential challenges and risks associated with implementing the recommended network strategy. Consider factors like operational disruptions, IT system changes, and supplier relationships.

Present your findings and recommendations to the client, highlighting the projected cost savings, improved service levels, and overall benefits of the optimized distribution network.

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