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Phantom Gourmet: Portland, Maine's Booming Restaurant Scene
May 20, 2011 / 6:08 PM EDT / CBS Boston
BOSTON (CBS) - A New England city is getting national attention for its booming restaurant scene.
Related: Road Trip To Portland, Maine
Dan Andelman of the Phantom Gourmet takes us on a dining tour of Portland, Maine.
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Located in Downtown Portland Maine, The Highroller Lobster Company is attempting to do what some might consider impossible: Take the classic lobster roll, and make it even better.
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Phantom Gourmet Recommended - Susan's Fish-n-Chips
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“Phantom Gourmet Recommended” Review of Susan's Fish-n-Chips
Came here based on a PG story. The food is quite good and exceptionally fresh. They make your food as you order it--nothing is frozen. Service is fast. Staff, friendly. Can't wait to come back.
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Saw other people on trip advisor highly recommend so I thought I would give it a shot. Ordered clam chowder. .. ok taste wise but lacking in clams (add some black pepper would help)... ordered lobster roll dinner... a lot of lobster , a lot of French fries for the money. Little butter or mayo seasoning would have helped a lot.... ketchup was acid tasting as if not fresh....or married too many times aka mixed old and new ketchup. ..
My guess is that this place is supposed to sport the ambience of an old-style diner with the affect of the local seafood industry. But it just feels old and run down. The food was ok (nothing special), and the portions were neither abundant nor small. So, honestly, there is nothing about this place to make me want to go back. I'll try another seafood restaurant next time around.
If your looking for a fancy place with high prices then Susan's will not be for you but if you are cheep like me and do not care that the place is not fancy but has just about the best seafood in town at the best price in town then this place is just right
I guess my husband and I must be in the minority in terms of how good the food was at Susan's Fish-n-Chips. We ordered fish sandwiches with fries. On the plus side, the portions were quite generous. On the minus side, my husband couldn't even finish his sandwich claiming the batter had an almost bleach taste to it. While I didn't notice this as much, I would agree that it was the best fish sandwich I ever ate. The fries were decent though. In terms of atmosphere, the staff are friendly, and the ambience is unique - think rustic with a side of tacky.
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Maine Diner Just Featured on ‘Phantom Gourmet’ Yesterday
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It may be tough to find a classic diner in some parts of the country, but there's no denying -- Mainers LOVE them some diners, and there's definitely no trouble finding one in the 207, especially along the coast.
But (and this will absolutely be arguable since we ALL have our absolute favorite diner spot) there may be no more iconic Maine diner than THE Maine Diner on Route 1 in Wells. Lending even more support to this claim? The fact that Maine Diner was featured on The Phantom Gourmet yesterday via their Facebook page.
Honestly, one of the coolest parts about this place, isn't just the fact that whether you're ordering breakfast or lunch, you're getting a killer meal -- okay, well, that IS a pretty cool part. But one of the other coolest parts is that the staff and management at Maine Diner never get too big for their britches, and they show love and appreciation back to those who highlight them or just regularly visit.
For example, when Guy Fieri showcased Maine Diner on an episode of Diners, Drive-Ins, and Dives back in 2010, what menu item popped up on their menu? "The Triple D" -- the three classics (seafood chowder, lobster pie, codfish cake) that were featured on the show.
"The Jim Nantz" pays homage to the fact that Jim Nantz of CBS Sports is a big fan of the simple combo of seafood chowder with a hot or cold lobster roll. And, in fact, since yesterday wasn't the first time Maine Diner has been featured on Phantom Gourmet , they even offer "The 'Phantom' Platter" -- which is an assortment of some "Phantom" favorites (seafood chowder, 8 oz. sirloin, 2 baked stuffed shrimp, 5 oz. baked scallops and homemade onion rings.)
See who else is honored and the rest of the insanely extensive menu at Maine Diner!
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10 best places in maine for pancakes, more from 94.9 whom.
The CEO of 'Phantom Gourmet' Resigned After Making Offensive Comments
What did Phantom Gourmet say? The CEO of the popular New England show has resigned after making controversial comments about the Black Lives Matter movement.
Jun. 17 2020, Updated 2:18 p.m. ET
Since 1993, many New England residents have spent their weekend mornings watching Phantom Gourmet and yearning for the decadent food featured on the show . The food series focuses on delicious eateries in cities like Portland, Maine, Boston, Mass., and Newport, RI.
The show originally featured Phantom ratings, which were done by an anonymous diner, and the format boosted its popularity among viewers. The Phantom's identity was never revealed, and the show's format changed in 2013.
The Phantom Gourmet business, which expanded to include books and a radio show, has been run by brothers Dan and Dave Andelman. The two also run the Mendon Twin Drive-In.
On June 14, the show was placed on an indefinite hiatus following offensive remarks made by Dave Andelman on his Facebook page. The status of the long-running series is now up in the air, and Dave has agreed to step down as the CEO of the brand.
What did Phantom Gourmet say? Keep reading to find out what Dave's posts stated.
What did 'Phantom Gourmet' say?
In the wake of the deaths of Black civilians including George Floyd, Ahmaud Arbery, and Breonna Taylor, many people have been lending their support to the Black Lives Matter movement to protest police brutality and delayed justice for Black murder victims. A multitude of celebrities and public figures have used their platforms to share resources and express their perspectives regarding the BLM movement.
In the case of Dave Andelman, he used his online presence to question why people take a knee during the National Anthem, how defunding the police works, and to criticize various forms of protesting.
His Facebook page has since been made private, but screenshots of his posts, which spanned the course of 10 days, were shared on Twitter.
The now-deleted posts can be seen below.
Although Dave Andelman posted an “I’m sorry I got caught” on the @PhantomGourmet Facebook page, we will still no longer support the Mendon Drive In or purchase Phantom Gourmet gift cards in the future. @wbz @SubaruOfNewEng https://t.co/YSDeybViOq pic.twitter.com/c7lCcMp1WP — Denise Spencer (@Denny2447) June 14, 2020
'Phantom Gourmet' issued an apology for Dave's words and he stepped down as the CEO.
After the show was placed on a hiatus, Phantom Gourmet announced that Dave Andelman would no longer be serving as the company's CEO. Dave issued a response to the backlash he received from fans on June 13, via the official Facebook page for Phantom Gourmet.
"I, too, desire racial and social justice. My record of philanthropy and business reflects this. I made a mistake. I apologize. I feel terrible. We all make mistakes," he wrote. "And I ask for your forgiveness.”
The Facebook page for Phantom Gourmet released a statement on June 16 about Dave's exit.
"DAVE ANDELMAN RESIGNS AS CEO OF PHANTOM GOURMET, INC.Effective immediately, Dave Andelman will step down as CEO of Phantom Gourmet, Inc, the company he founded in 1993 and he will no longer appear on episodes of the Phantom Gourmet television show," the press release began. "In addition, he will not be involved in any day to day operations and he will relinquish ownership in the company. Dave Andelman will also resign from the Mendon Twin Drive-In."
The statement revealed that Dave's brother, Dan Andelman, would take over the CEO position. Dan also spoke out about his brother's exit. He outlined a plan the Phantom Gourmet brand would take on to support of Black-owned businesses.
"I'm proud of the company my brother Dave helped build and for all our show has done on behalf of local restaurants and employees in the foodservice industry, especially during this challenging time," the statement continued. "But, Dave's recent social media statements made it clear that he cannot stay in a leadership role or any role with this company."
"We are passionate about food and restaurants, but we also vow to dedicate ourselves to advancing the causes of diversity, social justice, and equality," he continued. "We plan to listen, learn, and act, while we also continue to entertain and inform our loyal food and fun loving fans."
Dan's four-tier plan included promoting Black-owned businesses, changing company policies to improve corporate culture, adding diversity training for employees, and educating workers on what the BLM movement stands for.
"At our core, Phantom Gourmet is about bringing people together to share good meals and great times. We look forward to using our platform for positive change," Dan finished in his statement.
If you are looking for ways to donate your time or money to Black Lives Matter and other antiracist organizations, we have created a list of resources to get you started.
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