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Phantom Gourmet: Portland, Maine's Booming Restaurant Scene

May 20, 2011 / 6:08 PM EDT / CBS Boston

BOSTON (CBS) - A New England city is getting national attention for its booming restaurant scene.

Related: Road Trip To Portland, Maine

Dan Andelman of the Phantom Gourmet takes us on a dining tour of Portland, Maine.

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As Highroller leans into its 2024 expansion, we are excited to hire for a new FOH operations manager! This position will be responsible for day-to-day customer-facing functionality, including employee management, operations, appearance, and retail inventory. Please review job description & qualifications before applying, and send resumes & cover letters to vanessa@highrollerlobster.com. Applications accepted through January 19th. This job will begin concurrent with Highroller’s reopening on February 14th.

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Located in Downtown Portland Maine, The Highroller Lobster Company is attempting to do what some might consider impossible: Take the classic lobster roll, and make it even better.

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Phantom Gourmet Recommended - Susan's Fish-n-Chips

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“Phantom Gourmet Recommended” Review of Susan's Fish-n-Chips

Can you roll with a lobster?

Came here based on a PG story. The food is quite good and exceptionally fresh. They make your food as you order it--nothing is frozen. Service is fast. Staff, friendly. Can't wait to come back.

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171 - 175 of 217 reviews

Saw other people on trip advisor highly recommend so I thought I would give it a shot. Ordered clam chowder. .. ok taste wise but lacking in clams (add some black pepper would help)... ordered lobster roll dinner... a lot of lobster , a lot of French fries for the money. Little butter or mayo seasoning would have helped a lot.... ketchup was acid tasting as if not fresh....or married too many times aka mixed old and new ketchup. ..

My guess is that this place is supposed to sport the ambience of an old-style diner with the affect of the local seafood industry. But it just feels old and run down. The food was ok (nothing special), and the portions were neither abundant nor small. So, honestly, there is nothing about this place to make me want to go back. I'll try another seafood restaurant next time around.

If your looking for a fancy place with high prices then Susan's will not be for you but if you are cheep like me and do not care that the place is not fancy but has just about the best seafood in town at the best price in town then this place is just right

I guess my husband and I must be in the minority in terms of how good the food was at Susan's Fish-n-Chips. We ordered fish sandwiches with fries. On the plus side, the portions were quite generous. On the minus side, my husband couldn't even finish his sandwich claiming the batter had an almost bleach taste to it. While I didn't notice this as much, I would agree that it was the best fish sandwich I ever ate. The fries were decent though. In terms of atmosphere, the staff are friendly, and the ambience is unique - think rustic with a side of tacky.

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Maine Diner Just Featured on ‘Phantom Gourmet’ Yesterday

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It may be tough to find a classic diner in some parts of the country, but there's no denying -- Mainers LOVE them some diners, and there's definitely no trouble finding one in the 207, especially along the coast.

But (and this will absolutely be arguable since we ALL have our absolute favorite diner spot) there may be no more iconic Maine diner than THE Maine Diner on Route 1 in Wells. Lending even more support to this claim? The fact that Maine Diner was featured on The Phantom Gourmet yesterday via their Facebook page.

Honestly, one of the coolest parts about this place, isn't just the fact that whether you're ordering breakfast or lunch, you're getting a killer meal -- okay, well, that IS a pretty cool part. But one of the other coolest parts is that the staff and management at Maine Diner never get too big for their britches, and they show love and appreciation back to those who highlight them or just regularly visit.

For example, when Guy Fieri showcased Maine Diner on an episode of  Diners, Drive-Ins, and Dives back in 2010, what menu item popped up on their menu? "The Triple D" -- the three classics (seafood chowder, lobster pie, codfish cake) that were featured on the show.

"The Jim Nantz" pays homage to the fact that Jim Nantz of CBS Sports is a big fan of the simple combo of seafood chowder with a hot or cold lobster roll. And, in fact, since yesterday wasn't the first time Maine Diner has been featured on  Phantom Gourmet , they even offer "The 'Phantom' Platter" -- which is an assortment of some "Phantom" favorites (seafood chowder, 8 oz. sirloin, 2 baked stuffed shrimp, 5 oz. baked scallops and homemade onion rings.)

See who else is honored and the rest of the insanely extensive menu at Maine Diner!

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10 best places in maine for pancakes, more from 94.9 whom.

Remember When ‘The Bachelor”s Rachael Kirkconnell Was Seen Having a Lobster Roll in New Hampshire?

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The CEO of 'Phantom Gourmet' Resigned After Making Offensive Comments

What did Phantom Gourmet say? The CEO of the popular New England show has resigned after making controversial comments about the Black Lives Matter movement.

Shannon Raphael - Author

Jun. 17 2020, Updated 2:18 p.m. ET

Since 1993, many New England residents have spent their weekend mornings watching Phantom Gourmet and yearning for the decadent food featured on the show . The food series focuses on delicious eateries in cities like Portland, Maine, Boston, Mass., and Newport, RI. 

The show originally featured Phantom ratings, which were done by an anonymous diner, and the format boosted its popularity among viewers. The Phantom's identity was never revealed, and the show's format changed in 2013.

The Phantom Gourmet business, which expanded to include books and a radio show, has been run by brothers Dan and Dave Andelman. The two also run the Mendon Twin Drive-In. 

On June 14, the show was placed on an indefinite hiatus following offensive remarks made by Dave Andelman on his Facebook page. The status of the long-running series is now up in the air, and Dave has agreed to step down as the CEO of the brand. 

What did Phantom Gourmet say? Keep reading to find out what Dave's posts stated. 

What did 'Phantom Gourmet' say?

In the wake of the deaths of Black civilians including George Floyd, Ahmaud Arbery, and Breonna Taylor, many people have been lending their support to the Black Lives Matter movement to protest police brutality and delayed justice for Black murder victims. A multitude of celebrities and public figures have used their platforms to share resources and express their perspectives regarding the BLM movement.

In the case of Dave Andelman, he used his online presence to question why people take a knee during the National Anthem, how defunding the police works, and to criticize various forms of protesting.

His Facebook page has since been made private, but screenshots of his posts, which spanned the course of 10 days, were shared on Twitter. 

The now-deleted posts can be seen below.

Although Dave Andelman posted an “I’m sorry I got caught” on the @PhantomGourmet Facebook page, we will still no longer support the Mendon Drive In or purchase Phantom Gourmet gift cards in the future. @wbz @SubaruOfNewEng https://t.co/YSDeybViOq pic.twitter.com/c7lCcMp1WP — Denise Spencer (@Denny2447) June 14, 2020

'Phantom Gourmet' issued an apology for Dave's words and he stepped down as the CEO.

After the show was placed on a hiatus, Phantom Gourmet announced that Dave Andelman would no longer be serving as the company's CEO. Dave issued a response to the backlash he received from fans on June 13, via the official Facebook page for Phantom Gourmet.

"I, too, desire racial and social justice. My record of philanthropy and business reflects this. I made a mistake. I apologize. I feel terrible. We all make mistakes," he wrote. "And I ask for your forgiveness.”

The Facebook page for Phantom Gourmet released a statement on June 16 about Dave's exit. 

"DAVE ANDELMAN RESIGNS AS CEO OF PHANTOM GOURMET, INC.Effective immediately, Dave Andelman will step down as CEO of Phantom Gourmet, Inc, the company he founded in 1993 and he will no longer appear on episodes of the Phantom Gourmet television show," the press release began. "In addition, he will not be involved in any day to day operations and he will relinquish ownership in the company. Dave Andelman will also resign from the Mendon Twin Drive-In."

The statement revealed that Dave's brother, Dan Andelman, would take over the CEO position. Dan also spoke out about his brother's exit. He outlined a plan the Phantom Gourmet brand would take on to support of Black-owned businesses. 

"I'm proud of the company my brother Dave helped build and for all our show has done on behalf of local restaurants and employees in the foodservice industry, especially during this challenging time," the statement continued. "But, Dave's recent social media statements made it clear that he cannot stay in a leadership role or any role with this company."

"We are passionate about food and restaurants, but we also vow to dedicate ourselves to advancing the causes of diversity, social justice, and equality," he continued. "We plan to listen, learn, and act, while we also continue to entertain and inform our loyal food and fun loving fans."

Dan's four-tier plan included promoting Black-owned businesses, changing company policies to improve corporate culture, adding diversity training for employees, and educating workers on what the BLM movement stands for.

"At our core, Phantom Gourmet is about bringing people together to share good meals and great times. We look forward to using our platform for positive change," Dan finished in his statement.

If you are looking for ways to donate your time or money to Black Lives Matter and other antiracist organizations, we have created a  list of resources  to get you started.

Want to Learn More About Black Lives Matter? Watch These Movies

Backlash Is Coming Against Shows That Depict "Good Police" and People Are Coming for 'Paw Patrol'

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Phantom Gourmet

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IMAGES

  1. Susan's Fish-n-Chips

    phantom gourmet portland maine

  2. Maine Diner

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  3. Becky's Diner

    phantom gourmet portland maine

  4. Grill Room

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  5. The Grill Room

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  6. The Grill Room

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COMMENTS

  1. Top 10 Best phantom gourmet restaurants Near Portland, Maine

    Top 10 Best phantom gourmet restaurants Near Portland, Maine Sort:Recommended Price Offers Delivery Offers Takeout Good for Dinner Breakfast & Brunch 1. Duckfat 4.3 (3.1k reviews) New American $$East Bayside This is a placeholder "We saw it on Phantom Gourmet and knew we wanted to go. I'd recommend it more a light lunch rather..." more

  2. Phantom Gourmet

    Phantom Gourmet - Food and Fun. That's all we serve. Featured Restaurants The Ford — Medford, MA This is the story that started 3000 miles away and a restaurant that came to be with the luck of the Irish and the heart of a hometown girl. Abe & Louie's — Boston, MA

  3. Portland Lobster Co.

    Portland Lobster Co. - Phantom Gourmet Home Restaurant Search Gift Card Contest Phan Club Newsletter Select Page Portland Lobster Co. Return to Directory 80 Commercial St. Portland ME 04112 207 775-2112 www.portlandlobstercompany.com Facebook Twitter Watch Us Saturdays & Sundays - 10 and 11am Events Shop Phantom Gourmet Restaurant Gift Cards

  4. Great 8 Maine Restaurants (Phantom Gourmet)

    Phantom Gourmet counts down his 8 favorite restaurants in the great state of Maine.

  5. Dimillo's

    25 Long Wharf Portland ME 04101 (207) 772-2216

  6. The Highroller Lobster Co.

    Located in Downtown Portland Maine, The Highroller Lobster Company is attemping to do what some might consider impossible… Take the classic lobster roll, and make it even better. "We basically just wanted to make the lobster roll we would want to eat, if we were to have a lobster roll."

  7. Phantom Gourmet: Portland, Maine's Booming Restaurant Scene

    May 20, 2011 / 6:08 PM EDT / CBS Boston BOSTON (CBS) - A New England city is getting national attention for its booming restaurant scene. Related: Road Trip To Portland, Maine Dan Andelman of...

  8. The silliest restaurant in Portland, Maine.

    The silliest restaurant in Portland, Maine. Video. Home

  9. Timber Steakhouse & Rotisserie

    Timber Steakhouse & Rotisserie. Return to Directory. Timber - Portland, ME (Phantom Gourmet) Watch on. 106 Exchange Street. Portland. ME. 04101. (207) 805-1469.

  10. Phantom Gourmet Eats Maine

    © 2023 Google LLC The Phantom Gourmet visits some of the most delicious restaurants in Portland and Southern Maine. Watch Phantom Sat & Sun 10:30 & 11AM on TV38

  11. Phantom Gourmet

    Phantom Gourmet April 24, 2020 | Press Located in Downtown Portland Maine, The Highroller Lobster Company is attempting to do what some might consider impossible: Take the classic lobster roll, and make it even better. Highroller Lobster Co. - Portland ME Share Watch on

  12. If you are in the Portland, Maine area you need to stop in for brunch

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  13. Phantom Gourmet

    The show airs on WSBK-TV in Boston, Massachusetts, WNAC-DT2 in Providence, Rhode Island, and WPXT in Portland, Maine each Saturday and Sunday morning, with an hour episode composed of older clips followed by an hour-long episode (either new or rerun).

  14. Phantom Gourmet Recommended

    Susan's Fish-n-Chips: Phantom Gourmet Recommended - See 214 traveler reviews, 58 candid photos, and great deals for Portland, ME, at Tripadvisor. Portland. Portland Tourism Portland Hotels Portland Bed and Breakfast Portland Vacation Rentals Flights to Portland Susan's Fish-n-Chips; Things to Do in Portland Portland Travel Forum Portland Photos

  15. Best phantom gourmet restaurants near North Deering, Portland, ME 04103

    Reviews on Phantom Gourmet Restaurants in North Deering, Portland, ME 04103 - Duckfat, Susan's Fish-n-Chips, Becky's Diner, Slab Sicilian Street Food, DaVinci's Eatery

  16. The Grill Room

    phantomgourmet Phantom counts down the 8 greatest restaurants in the amazing dining city of Portland, Maine. (Part 2 of 2)

  17. Maine Diner Just Featured on 'Phantom Gourmet' Yesterday

    Maine Diner Just Featured on 'Phantom Gourmet' Yesterday. Jadd. Jadd Published: March 29, 2021

  18. The Holy Donut

    0:00 / 4:01 The Holy Donut - Portland, ME (Phantom Gourmet) phantomgourmet 56.9K subscribers Subscribe 397 54K views 10 years ago They're some of the best donuts you can find anywhere in...

  19. phantomgourmet

    The Great 8 Play all Phantom counts down eight of his favorite restaurants in certain dining categories. Great 8: Arancini (Italian Rice Balls) phantomgourmet 1K views3 days ago Great 8:...

  20. What Did Phantom Gourmet Say? The CEO of the Show Has Resigned

    Since 1993, many New England residents have spent their weekend mornings watching Phantom Gourmet and yearning for the decadent food featured on the show. The food series focuses on delicious eateries in cities like Portland, Maine, Boston, Mass., and Newport, RI.

  21. Fore Street

    There s a definite energy and theatrical feel to Fore Street in Portland, set in a soaring exposed brick space. The open kitchen is in the middle of it all, so diners can watch on as rotisserie chickens do 360s on the spit and the pizza dough is stretched and fired in a wood burning oven. Atmosphere(10) Set in a former furniture factory, Fore Street in Portland, Maine is one of the most rustic ...

  22. Great 8 Maine Restaurants (Phantom Gourmet Part 1 of 2)

    phantomgourmet 55.9K subscribers Subscribe 16 Share Save 5.9K views 11 years ago Phantom Gourmet counts down his 8 favorite restaurants in the great state of Maine. Show more Show more

  23. Duckfat

    Phantom counts down the 8 greatest restaurants in the amazing dining city of Portland, Maine. (Part 2 of 2)