ilm level 3 developing yourself and others assignment examples

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• November 2, 2021
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• Category: ILM level 3

ILM Level 3 in Leadership and Management

If you are a new manager without formal training or management responsibilities but no formal qualification reflecting your experience, this qualification is ideal. This course is for people who supervise projects and staff at the moment and who want to develop their abilities and confidence.

The ILM Level 3 Award in Leadership and Management has been developed to develop first-line managers’ leadership and management skills in practice or aspirants.

To earn the Level 3 Award in Leadership and Management, you must earn a minimum of four credits. The credits will be awarded based on the successful completion of relevant assignments in each below unit.

To whom do these qualifications apply?

People who have management responsibilities but no formal training and are serious about improving their abilities can benefit from the Level 3 Award, Certificate, and Diploma in Leadership and Management. Notably, they support professional team leaders looking to advance to the next level of management and managers who need to lead their employees through organisational changes, budget cuts, or other pressures.

The ILM Level 3 is designed for leaders and managers from any sector. Participants are likely to have the following responsibilities:

• First-line manager
• Office manager
• Team leader

Benefits to individuals

• Developing a wide range of management skills and putting them into practice in their role
• Build their leadership skills – motivate and engage teams, manage relationships confidently
• Employ their knowledge, values, and motivations to develop their leadership and management skills.

Benefits for employers

• An effective and confident first-line manager
• Improved relationships and communication in teams
• This qualification is awarded to managers who demonstrate they can transfer their new skills to the workplace.
• It’s the tools you need to develop your skills and abilities as a manager.

The qualifications cover a range of core management skills, such as organising and delegating and communication, team leadership, change, innovation, and people and relationship management. Individuals and employers can customise the qualification according to their needs due to flexibility in unit choice.

Progression Routes

Upon completion of these qualifications, students can progress to other qualifications as seen on our Services page:

Course content

A range of essential management skills is covered in this course designed to assist practising team leaders in taking their careers to the next level. For the ILM Level 3 Diploma in Leadership and Management, you will need to complete a minimum of 37 credits.

Here are some of the units that you can choose from in order to complete your ILM Level 3 assignment examples:

What is the ILM Level 3 qualification?

The ILM Level 3 qualification is a globally recognized leadership and management qualification that is designed to equip individuals with the knowledge, skills, and behaviors needed to be effective managers. The qualification is available in a variety of formats, including awards, certificates, and diplomas.

Who is the ILM Level 3 qualification for?

The ILM Level 3 qualification is ideal for individuals who are new to management or who are looking to progress in their managerial careers. It is also suitable for those who want to develop their leadership skills and knowledge.

What are the benefits of achieving the ILM Level 3 qualification?

There are many benefits to achieving the ILM Level 3 qualification, including:Improved leadership and management skills Increased knowledge and understanding of key management principles Enhanced career prospects Greater confidence and self-belief Improved communication and interpersonal skills

How is the ILM Level 3 qualification assessed?

The ILM Level 3 qualification is assessed through a variety of methods, including: Assignments:  These are written tasks that assess your knowledge and understanding of the course material. Presentations:  These allow you to demonstrate your communication skills and understanding of the course material. Observations:  These are used to assess your practical skills in the workplace. Professional discussions:  These are opportunities to discuss your learning and development with a qualified assessor.

• ILM website:   https://leadership.global/
• ILM Level 3 qualifications:   https://www.i-l-m.com/learning-and-development/management/management-and-leadership-generic/8600-level-3-leadership-and-management
• ILM Level 3 FAQs:   https://www.i-l-m.com/learning-and-development/management/management-and-leadership-generic/8607-level-5-leadership-and-management

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Elevating Leadership and Management Skills with UniCourse: Developing Yourself and Others – ILM Level 3 Unit 311

Written By: Craig Carden (ILM Leadership & Management Coach)

In today’s rapidly evolving professional landscape, the emphasis on continuous personal and professional development has never been more crucial. The ILM Level 3 Leadership and Management qualification, particularly Unit 311 – Developing Yourself and Others, stands at the forefront of empowering individuals and leaders to harness their full potential while fostering a culture of growth and excellence within their teams.

Embracing Lifelong Learning

Unit 311 offers a comprehensive framework for those ready to embark on a transformative journey of self-improvement and team enhancement. This unit delves into the essence of personal development, which transcends mere upward career movement, focusing instead on maximising individual performance and achieving professional fulfilment at every career stage.

The Pillars of Unit 311

– Understanding Performance Management: Grasping the importance of aligning individual and organisational goals for mutual success.

– Identifying Development Needs: A strategic approach to recognising and bridging the gap between current competencies and desired outcomes.

– Creating Personal Development Plans (PDPs): A structured roadmap for continuous personal growth and achievement of professional objectives.

– Fostering a Culture of Development: Encouraging a supportive environment where both individual and team growth are prioritised.

The Strategic Approach to Development

Unit 311 is not just about theoretical knowledge; it’s about applying these principles in real-world scenarios to bring about tangible improvements in leadership and management practices. Through a blend of analytical tools like SWOT and PESTLE analyses, individuals learn to navigate their development journey with clarity and purpose.

Why Invest in Unit 311?

Investing in this unit means not only enhancing your leadership capabilities but also elevating the performance and morale of your team. It’s about making a commitment to your continuous growth, adapting to change, and preparing for future leadership roles.

Embark on Your Journey with UniCourse

At UniCourse, we offer “Distance Learning with a Difference.” Our approach pairs you with highly qualified leadership coaches, bringing decades of real-world experience to guide you through your developmental journey. With UniCourse, you’re not just signing up for a course; you’re investing in a future where your leadership and management skills set you apart.

Take Action Today

Don’t let another day pass without taking a step towards your future success. Contact UniCourse to explore how Unit 311 – Developing Yourself and Others can transform your professional journey. Invest in your future today, and let us help you unlock your full potential.

Request information to receive an information pack with the option to arrange a call with one of our course advisors.

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Elevating Leadership and Management Skills with UniCourse: Understanding the Management Role to Improve Management Performance – ILM Level 5 Unit 400

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A Good Guide to Completing ILM Assignments

ILM programmes and qualifications consist of units and learning outcomes. There are ILM assignments or assessments for each unit and you must pass them to achieve your ILM certification.

ILM Qualifications

Are you interested in completing an ILM accredited qualification? Well then look no further! We provide high quality courses in the Cardiff city centre. We provide from Level 2 all the way up to Level 7 qualifications. Check out out ILM COURSE HERE.

Salient points for consideration

• ILM course/module will ask you to complete one or more assignments. They are usually presented in essays style
• Assignment questions will depend on the Levels of ILM module/s
• The assignment requires you to prove you understand of the learning outcomes
• Understand clearly the assessment criteria to make sure you answer the question correctly

What is an ILM assignment?

The ILM assignment is a work-related test in the form of an essay question

• It is an opportunity for you to demonstrate that you understand what have been taught and you can apply/can understand the principles correctly 
• There will be a word count and it is usually in the region of 1,000 word per assignment

Most people studying for an ILM Award, Certification and Diploma don’t write essay regularly. Some of you maybe have been out of the academic environment for some time and writing a long assignment or essay can be challenging. Don’t worry your tutor/coach will make sure that the syllabuses are clearly explained before you tackle the assignment. There will also be support provided should you require any help in completing these assignments. 

How to pass the assignment?

• Understand clearly the learning outcomes. You show the assessor that you have understood, grasped the content, context and practical application of the learning outcome.
• An example is, if you were asked to ‘explain how to identify a problem ……’, your essay will need to show your understanding of ‘root cause’ of the problem in the workplace and your ability to manage the problem and the decision-making processes. Obviously, you can draw upon your previous experiences.

If you understand the learning outcomes and the principles of working in the work place, you will understand the detailed process in completing the assignment.

You will need to consider the following:

• Policies and procedure
• The process of identifying problems
• How to tackle the issue and why you need to do this?
• Agree on a course of action
• Assign responsibility
• Plan how to make decision, motivate, support and monitor

Are all assignments the same?

ILM sets its own assignments, so you may have one of its tasks to complete related to the module.

Learning outcomes are set in stone. That means that the assessment criteria does not change. 

ILM assignment example questions (e.g. questions and answers)

The question will always be relevant to what you have covered/learnt and will always be work-based. Below are example questions from ILM:

• How to identify, and apply project management tools?
• What are the responsibilities of the employer regarding workplace safety?
• Conduct a simple organisational SWOT analysis in the marketing context?
• Outline the benefits of effective team working
• Explain the characteristics of different business markets
• Analyse how leadership and management theories may be applied
• Describe the importance of communication as a leaders and manager
• Describe constraints to amend priorities and plans
• Explain the marketing concept and its relevant in the organisation

How to approach the assignment

The first word in the question that will give you the clue – it’s the verb.

‘Conduct’, describe’, ‘explain’, ‘list’, ‘analyse’, ‘discuss’ and ‘outline’ are all verbs asking for different depths of information. It is good to reflect the past experience and use the learning outcome to answer the question.

The simple three-step technique below will apply to most assignment requirement.

1. Read the question carefully and understand them (i.e. apply the 5-W or 5-why analogy). 2. Respond to the question. 3. Check that you have fully answered the question

ASSESSMENT TIP

Look out for the verbs. There’s a big difference between ‘list’ and ‘describe’. As you progress through the levels, the verb in the question are more related to ‘analyse’ – this is a middle management or senior management question. For this level of learning outcome, you would have learnt how to manage larger teams, or whole departments or an organisation.

ILM has a  verb glossary  for you to explore.

How to structure your answers

Follow the structure of the ILM assessment criteria – that’s what it’s there for!

Within the assignment paper, the ILM units are clearly laid out with the required outcomes for each section. For example:

• Section 1. Evaluate own ability to fulfil key responsibilities of leadership role
• Section 2. Evaluate own awareness of emotions in shaping performance
• Section 3. Evaluate own ability to set direction and gain commitment

Use these unit titles as headings in your assignment.

What should be in each answer?

In terms of content – it should be logical.

Question example: Evaluate your own ability to fulfil key responsibilities of a leadership role.

The theory you want to assess yourself against and to use:

• What the theory entitles
• Your interpretation and your analyses
• Provide references of sources used
• Key responsibilities of the leadership role in your work place?
• Where you work & what you do?

Your ability

• Self-assessment
• Appraisal forms
• Workplace feedback processes and etc.

Practical application

• What was successful, and what could you have done differently/better to achieve a different outcome
• Judgement – how effective are you in fulfilling the key responsibilities of a leadership role?

Personal development plan (PDP) or CPD Log

• What are you going to do to get better (if applicable)?

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ILM Level 3 - United States

Our ILM Approved Centre

course is accredited by ILM

Embark on a journey of leadership and management excellence with ILM Level 3. Take charge of your career journey! ILM Level 3 in in the United States offers top-notch leadership training, empowering you to lead with confidence and competence. Gain accreditation in a globally recognized framework, enhancing your professional capabilities and career prospects.

REASONS TO CHOOSE

• ILM Level 3 boosts global career opportunities with its recognized certification
• Acquire actionable leadership skills for immediate workplace impact in the United States
• Experience a balanced mix of theory and practice
• Enhance decision-making and team management abilities
• Benefit from expert mentors and resources, enhancing your learning experience

ILM Level 3

Ilm level 3 diploma in leadership and management, accredited by.

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (5 days)

Online Self-paced (40 hours)

• ILM Level 3 Diploma in Leadership and Management Assessment
• Course syllabus
• Dates & prices
• Who it’s for
• What’s included

ILM Level 3 Diploma in Leadership and Management Course Outline

Unit 1: 8600-308 Understanding Leadership

CV: 2 

Module 1: Understand Leadership Styles

• Leadership and Management
• Key Responsibilities of the Leadership Role
• Personal Development as a Leader

Module 2: Understand Leadership Qualities and Review Own Leadership Qualities and Potential

• Leadership     
• Leadership Theories     
• Applying Theories and Models of Motivation to Your Leadership
• Leadership Style and Culture       
• Adair’s Functional Leadership Model
• Barriers to Leadership Development 

Unit 2: 8600-406 Developing Your Leadership Styles

CV: 4 

Module 3: Understand the Outcomes of Effective Leadership

• Importance of Performance and Engagement in an Organization 

Module 4: Be Able to Assess Own Leadership Styles   

• Review Own Leadership Styles by Using a Diagnostic
• Assess the Effectiveness of Leadership Styles 

Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organization

• Self-Assessment for Leadership Skills
• Impact of Changes in the Situation on the Effectiveness of the Adopted Style
• Factors that Impact Leadership Effectiveness 
• Assess Leadership Behavior in Terms of these Factors 
• Action Plan for Developing Own leadership Style and Effectiveness
• Benefits of Implementing the Action Plan
• Explain How You Will Monitor and Evaluate the Action Plan

Unit 3: 8600-309 Understand How to Establish an Effective Team

CV: 1 

Module 6: Understand How to Develop and Maintain Effective Working Relationships

• Characteristics of Team and Group Type
• Policies and Procedures

Module 7: Understand How to Build a Team

• The Communication Cycle 
• Characteristics of Effective Communication
• Trust   
• Building, Developing and Maintaining Trust 
• Team Development

Unit 4: 8600-328 Understand How to Lead Effective Meetings

Module 8: Understand How to Prepare and Plan a Meeting

• What is Meeting
• Types of Meetings
• Importance of Meeting at Workplace 
• Things to Consider in Preparing for Meetings 
• Information Provided to Meeting Attendees in Advance

Module 9: Understand How to Manage a Meeting

• Personal Development Plan to Improve Performance When Managing Meetings 
• Minutes of Meetings 
• One-to-One Meetings
• Barriers to Communication in Meetings

Unit 5: 8600-405 Developing People in the Workplace

CV: 5 

Module 10: Understand the Importance of Promoting Personal Development

• Assess the Potential Benefits to the Organization of Developing Individuals
• Assess the Benefits to the Individual of Personal Development

Module 11: Be Able to Plan for an Individual’s Development

• What are Expectations?
• How to Manage an Individual’s Expectations in Personal Development
• Development Vehicles
• Develop a Plan to Meet the Identified Development Needs of an Individual

Unit 6: 8600-200 Developing Yourself as a Team Leader 

Module 12: Understand the Role and Responsibilities of the Team Leader

• Role and Responsibilities
• Explain the Difference Between a Group and a Team 

Module 13: Be Able to Seek Feedback on their Workplace Performance to Identify Strengths, Weaknesses and Areas for Improvement

• Seek Feedback on Workplace Performance

Unit 7: 8600-230 Developing Yourself as an Effective Team Member

CV: 3 

Module 14: Understand What is Meant by Teams and Teamwork

• Difference Between a Group and a Team
• Describe how a group becomes a team 
• Characteristics of a Good Team
• Advantages of Working in a Team 

Module 15: Understand the Importance of Communication within a Team

• Importance of Team Communication
• Barriers to Communication that may Prevent a Team from Working Effectively

Module 16: Know How to Deal with Conflict in a Team

• Causes of Conflict in a Team
• How Team Members Can Reduce Conflicts?

Module 17: Review Own Performance as a Team Member

• Identify Own Strengths and Weakness as a Team Member 
• Identify Ways to Improve Own Ability to Function Effectively in a Team

Unit 8: 8600-218 Leading Your Work Team

Module 18: Understand the Difference Between Leadership and Management

• Difference Between Leadership and Management
• Importance of Leadership Within Own Team

Module 19: Understand a Range of Leadership Styles, their Benefits and Potential Impact on Individuals and Performance

• Range of Different Leadership Styles
• Effects that Leadership has on a Team Performance 

Unit 9: 8600-341 Leading and Motivating a Team Effectively

Module 20: Know How to Communicate the Organizations Vision and Strategy to the Team

• Organizational Vision and Mission Statements
• Benefits of Effective Communication of the Mission and Purpose

Module 21: Know How to Motivate and Develop the Team

• Drivers of Motivation 
• Theories of Motivation
• Factors Affecting Motivation Levels in Different Situations
• Leadership and Motivation 
• Delegating for Motivation and Performance 
• Role Design for Motivation 
• Motivating with Appraisals  

Unit 10: 8600-202 Planning and Monitoring Work 

Module 22: Understand How to Work within the Organizational Guidelines to Achieve Team Goals

• How to Work Within the Organizational Guidelines to Achieve Team Goals 

Module 23: Understand How to Plan and Allocate Work

• Understand How to Plan and Allocate Work 

Module 24: Understand How to Monitor a Team’s Performance Against the Plan

• Understand How to Monitor a Team’s Performance Against the Plan 

Unit 11: 8600-319 Understanding Organizing and Delegating in the Workplace

Module 25: Understand How to Organize People to Achieve Objectives

• Understanding Organizations

Module 26: Understand How to Delegate to Achieve Workplace Objectives

• Core Management Concepts

Unit 12: 8600-303 Planning and Allocating Work

Module 27: Know How to Plan Work in the Workplace

• Goals and Objectives
• The ‘SMART’ Objective Setting Framework
• Vision and Mission statements 
• Action Planning

Module 28: Know How to Allocate Work to Team Members

• Allocation of Responsibility
• Time Management
• Active Listening
• Some Barriers to Effective Communication

Module 29: Understand How to Improve the Performance of a Team in Delivering to Plan

• Performance Improvement Planning
• Allocate Work to Team Members
• Assess and Support Team Performance in Achieving Objectives 
• Resources Required to Complete the Planned Activity
• Assess and Support Team Performance in Achieving Objectives

Unit 13: 8600-323 Understanding Performance Management

Module 30: Understand the Value of Assessing Performance to Meet Organizational and Individual Needs

• Value of Formal and Informal Performance Assessment in the Workplace
• Explain the Role of the First Line Manager in Performance Management 
• Identify Ways to Ensure Fair and Objective Formal Assessment 
• Explain How to Set SMART Objectives for a Team Member  

Module 31: Know How to Manage Performance of Individuals in the Team

• Explain How to Measure Performance Against Agreed Standards

Module 32: Understand the Value of Feedback in the Workplace

• What is Feedback?
• Explain the Importance of Feedback to Improve Performance
• Describe How to Give Effective Feedback

Module 33: Know How to Manage Underperformance in the Workplace

• Identify Potential Areas of Underperformance in the Workplace 
• Causes for Failure to Meet Agreed Performance Levels
• Describe Actions to Restore Performance to Acceptable Levels 

Unit 14: 8600-201 Improving Performance of the Work Team

Module 34: Understand the Organization's Requirements in Relation to Team Performance

• Team’s Objectives for Achieving Organizational Targets

Module 35: Understand How to Address Underperformance

• How the Individual Performance of Team Members Affects Performance of Team 
• Identify Indicators of Underperformance in Relation to Own Team

Module 36: Understand the Role of Motivation in Improving Performance

• Possible Causes of Underperformance
• List Actions that could be Taken to Rectify Underperformance

Unit 15: 8600-310 Understanding How to Motivate to Improve Performance

Module 37: Understand the Factors that Influence Motivation Levels in the Workplace

• Define the Term Motivation
• Describe the Factors that may Affect Motivation Levels in the Workplace
• Explain How Individual Differences Affect Levels of Motivation in the Workplace
• Impact on Organizational Performance if Employee Motivation Levels are Low 

Module 38: Understand How a Theory of Motivation can be Used to Improve Performance Levels

• Describe a Recognized Theory of Motivation
• How Theory of Motivation can be Used to Improve Performance in the Workplace
• Explain How to Use Employee Engagement to Increase Motivation Levels 

Unit 16: 8600-311 Developing Yourself and Others

Module 39: Know How to Identify Development Needs

• Development
• Elements of Development
• Training and Education

Module 40: Know How to Develop Self and Others to Achieve Organizational Objectives

• Benefits of Training and Development 
• Identifying Developmental Needs

Unit 17: 8600-302 Planning Change in the Workplace

Module 41: Understand the Forces for Change in an Organization

• What is Change?  
• Organizational Change
• Drivers of Change
• Examples of Drivers of Change 

Module 42: Know How to Identify and Plan Change in an Organization

• Systems and Processes
• Benefits of change
• Managing Change
• Change Process
• Key Priorities for Minimizing Resistance to Change

Unit 18: 8600-300 Solving Problems and Making Decisions

Module 43: Know How to Describe a Problem, its Nature, Scope and Impact

• Problem and Decision
• Main Approaches to Problem Solving

Module 44: Know How to Gather and Interpret Information to Solve a Problem

• The 5 Ws of Communicating Decisions

Module 45: Know How to Evaluate Options to Make a Decision

• Advantages of Group Decision Making

Module 46: Know How to Plan, Monitor and Review the Implementation and Communication of Decisions

• Planning and Monitoring Techniques
• Stakeholder Mapping

Unit 19: 8600-334 Understanding and Developing Relationships in the Workplace

Module 47: Understand the Needs and/or Expectations of Others

• Definition to Relationships and Stakeholders
• Benefits of Knowing What Stakeholders Needs

Module 48: Know How to Meet the Needs and/or Expectations of Others

• Identifying Stakeholder Needs
• Delivering on Agreed Actions
• Effective Collaboration 
• Features of Effective Collaboration  

Module 49: Know How to Manage Relationships where it is not Possible to Meet the Needs and/or Expectations of Others

• Stakeholder Consultation and Engagement
• Consultation Methods
• Effective Communication

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Who should attend this ILM Level 3 Diploma in Leadership and Management Course?

The ILM Level 3 Diploma in Leadership and Management Course in the United States is intended for individuals who are in or aspiring to be in supervisory or first-line management roles. This course is particularly beneficial for:

• Team Leaders
• Supervisors
• First-line Managers
• Shift Leaders
• Frontline Managers
• Departmental Managers
• Assistant Managers

Prerequisites of the ILM Level 3 Diploma in Leadership and Management Course

There are no formal prerequisites to attend this ILM Level 3 Diploma in Leadership and Management Training Course.

ILM Level 3 Diploma in Leadership and Management Course Overview

The  ILM Level 3 Diploma in Leadership and Management is a cornerstone course in the United States for those seeking to enhance their leadership capabilities. It provides a comprehensive foundation in key management principles, blending theoretical knowledge with practical skills. This course is vital for understanding the dynamics of effective leadership and management in contemporary organizations.

In the Knowledge Academy’s 5-day intensive training in the United States, delegates will dive deep into the core aspects of the ILM Level 3 curriculum. This training is designed to provide actionable insights and practical tools, ensuring that delegates can immediately apply what they’ve learned in their professional environments. The course facilitates not just learning but also the application of key leadership and management concepts in real-world scenarios.

Course Objectives:

• To equip delegates with robust leadership and management skills essential for the ILM Level 3 Certification.
• To enhance decision-making capabilities and strategic thinking in line with ILM Level 3 standards.
• To develop effective communication and team management skills reflective of  ILM Level 3 principles.
• To provide practical tools and techniques for problem-solving and operational management.
• To foster a deep understanding of organizational dynamics and change management as per ILM Level 3 guidelines.

Upon completion of the ILM Level 3 course in the United States, delegates will have a thorough understanding of key leadership and management concepts. They will be well-prepared to implement effective strategies in their workplace, lead teams with confidence, and contribute significantly to their organization's success. This course paves the way for professional advancement and enhanced leadership capabilities.

What's included in this ILM Level 3 Diploma in Leadership and Management Course?

• World-Class Training Sessions from Experienced Instructors
• ILM Level 3 Diploma in Leadership and Management Certificate
• Digital Delegate Pack

ILM Level 3 Diploma in Leadership and Management Assessment Information

• You'll complete one assessment for each unit you study, consisting of short questions and written tasks. 
• You'll submit these online and they'll be marked by your ILM tutor.

ILM Level 3 Certificate in Principles of Leadership and Management

Online Instructor-led (3 days)

Online Self-paced (24 hours)

ILM Level 3 Certificate in Principles of Leadership and Management Course Outline

Course Outline

Unit 1: Solving Problems and Making Decisions 8606-300

Module 1: Know How to Describe a Problem, its Nature, Scope and Impact

• Defining Problems
• Identifying and Structuring Problems
• Better Decision-Making
• Creative Problem Solving
• Ways to Improve Creative Problem-Solving Skills

Module 2: Know How to Gather and Interpret Information to Solve a Problem

• Difference Between Data and Information
• Qualitative Data-Collection Methods
• Use Charts and Graphs Effectively
• Evidence, Facts and Intuition in Decision Making

Module 3: Know How to Evaluate Options to Make a Decision

• Decision‐Making Process
• How to Make Decisions?
• Techniques and Tools to Help Make Business Decisions
• Decision Making Techniques to Improve Business Outcomes

Module 4: Know How to Plan, Monitor and Review the Implementation and Communication of Decisions

• Role of a Team in Decision-Making
• Benefits of Team Decision-Making
• Different Types of Decision-Making
• Role of Communication in Management
• Decision-Making Strategies for Plan Implementation
• Planning, Monitoring and Review Techniques Used to Manage Innovation

Unit 2: Leading and Motivating a Team Effectively 8606-341

Module 5: Know How to Communicate the Organizations Vision and Strategy to the Team

• Purpose of Work Teams
• Importance of the Team
• Importance of Teamwork in Organization
• Team Communication is Important in the Workplace
• Role of Managerial Communication at Workplace

Module 6: Know How to Motivate and Develop the Team

• Motivational Factors in a Work Context
• Importance of Motivational Leadership
• Motivation Matters in Leadership
• Leaders Need to Motivate Their Employees
• Effective Team Development
• Traits of an Effective Team Leader

Unit 3: Planning Change in the Workplace 8606-302

Module 7: Understand the Forces for Change in an Organization

• PESTLE Analysis
• SWOT Analysis

Module 8: Know How to Identify and Plan Change in an Organization

• Reason to Use SWOT and PESTLE Analysis
• Planning for Change
• Gantt Charts, PERT Charts and PM Planning Tools
• Human Factor in Change Management
• Importance of Communication When There is Change in a Company

Unit 4: Understanding Conflict Management in the Workplace 8606-312

Module 9: Understand Conflict Management in the Workplace

• Causes of Conflict at Work
• Different Stages in a Conflict
• Effects of Conflict within an Organization
• Conflict Prevention and How to Make Conflict Productive?
• Minimizing Conflict in the Workplace
• Conflict Resolution Techniques in the Workplace

Unit 5: Planning and Monitoring Work 8606-202

Module 10: Understand How to Work within the Organizational Guidelines to Achieve Team Goals

• Process for Planning and Allocating
• Work Allocation
• Key Factors for Work Allocation
• How to Allocate Work- the Process?

Module 11: Understand How to Plan and Allocate Work

• Plans and Common Planning Tools
• Work Allocation Procedure
• Procedure Overview
• Responsibilities of Supervisors
• Responsibilities of Employees
• Managing Work Allocation Concerns
• Work Allocation Disputes

Module 12: Understand How to Monitor A Team’s Performance Against the Plan

• Successfully Allocating Work Across Your Team
• Monitor Your Staff Performance and Increase Motivation
• How to Monitor the Performance of an Employee?

Unit 6: Maintaining a Healthy and Safe Working Environment 8606-210

Module 13: Understand Responsibilities for Health and Safety

• Health and Safety Regulations
• Health and Safety Policy
• Health and Safety Common Procedures Used by Organizations
• Procedure for Recording and Reporting Accidents

Module 14: Know How to Conduct a Risk Assessment of the Team’s Work Environment

• Difference Between Hazard and Risk
• Risk Assessments
• Health and Safety Risk Assessment
• How to Carry Out a Risk Assessment?
• Ways to Control Hazards and Risk in the Workplace
• Chemical Safety and Risk Assessments

Who should attend this ILM Level 3 Certificate in Principles of Leadership and Management Course?

The ILM Level 3 Certificate in Principles of Leadership and Management Course in the United States is designed for individuals who want to gain a foundational understanding of Leadership and Management principles. This certificate is particularly beneficial for:

• Aspiring Team Leaders
• Emerging Leaders
• Frontline Employees
• Junior Supervisors
• Small Business Owners
• Team Coordinators

Prerequisites of the ILM Level 3 Certificate in Principles of Leadership and Management Course

There are no formal prerequisites to attend this ILM Level 3 Certificate in Principles of Leadership and Management Training Course.

ILM Level 3 Certificate in Principles of Leadership and Management Course Overview

The ILM Level 3 Certificate in Principles of Leadership and Management offers an essential introduction to key leadership and management principles. In today's dynamic business environment, understanding these principles is crucial for effective team guidance and organizational success. This course in the United States provides foundational knowledge, aligning with the latest industry standards and practices.

The Knowledge Academy's 3-day training in the United States for ILM Level 3 is a comprehensive program designed to equip delegates with critical management skills. This intensive session focuses on practical applications, empowering delegates to implement effective leadership strategies in their respective roles. With expert guidance, this training ensures a deeper understanding of leadership principles, paving the way for professional growth and certification.

• To provide a thorough understanding of fundamental leadership and management principles
• To develop practical skills essential for effective team management and leadership
• To enhance decision-making abilities and problem-solving skills in a managerial context
• To equip delegates with strategies for improving team performance and motivation
• To prepare delegates for the ILM Level 3 Certification through focused, expert-led training

Upon completion of this course in the United States, delegates will possess a solid foundation in leadership and management concepts, as outlined by ILM Level 3. They will be well-prepared to take on managerial roles with confidence and competence. The course aims to not only impart knowledge but also to instill practical skills for immediate application in professional settings, setting the stage for successful certification and career advancement.

What's included in this ILM Level 3 Certificate in Principles of Leadership and Management Course?

• ILM Level 3 Certificate in Principles of Leadership and Management Assessment
• ILM Level 3 Certificate in Principles of Leadership and Management Certification

ILM Level 3 Award in Effective Coaching

Online Instructor-led (2 days)

Online Self-paced (16 hours)

• ILM Level 3 Award in Effective Coaching Assessment

ILM Level 3 Award in Effective Coaching Course Outline

Total CV: 10

Unit 1: Understanding Good Practice in Coaching within an Organizational Context 8585-300

Module 1: Understand Effective Coaching within an Organizational Context

• Describe the Purpose of Effective Coaching within an Organizational Context
• Explain the Role and Responsibilities of an Effective Coach
• Identify the Skills, Knowledge, and Behaviors Required of an Effective Coach
• Identify How to Overcome Potential Barriers to Coaching

Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching

• Identify Methods to Initiate a Productive Working Relationship with an Individual
• Explain the Rationale for and Process of Contracting in Coaching
• Describe What Represents Safe and Ethical Practice in Coaching

Module 3: Understand the Process of Effective Coaching within their Own Workplace

• Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
• Using TGROW Model to Solve Problems
• Describe a Range of Coaching Tools or Techniques that can be Used to Identify
• Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
• Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Understand the Role of Recording, Reflection, and Supervision in Coaching within their Own Practice or Other Contexts

• Explain the Purpose of Coaching Records for Coach and Coache
• Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Unit 2: Undertaking Coaching within an Organizational Context 8585-301

Module 5: Be Able to Plan and Organize a Minimum of 6 Hours of Effective Coaching with a Maximum of Two Individuals

• How to Develop a Coaching Plan?
• What is Coaching in the Workplace and Why is it Important?
• Types of Contracts and Contracting Process
• Understanding the Importance of Context in Coaching
• Customer Feedback Collection Methods

Module 6: Be Able to Undertake and Record a Minimum of 6 Hours of Effective Coaching with a Maximum of Two Individuals

• Business Coaching Diagnostic Tools
• Effective Coaching Models to Help Your Clients Grow
• Coaching Skills
• Effective Coaching Techniques
• Behavioral Coaching in the Workplace
• How Should Coaches Manage Record Keeping?

Module 7: Be Able to Gather Evidence of Ongoing Review of their Own Coaching Practice

• Reflective Practice
• Continuous Professional Development
• How to Collect Training Feedback to Improve Employee Development?
• Communication Skills and Techniques
• Coaching Skills for Managers and Tips to Improve Them

Unit 3: Reflecting on Coaching Skills within an Organizational Context 8585-303

Module 8: Be Able to Review the Effectiveness of their Coaching Practice

• Evidence-Based Coaching
• Identifying Areas for Personal Development
• Ethics in Coaching

Module 9: Be Able to Plan for their Own Development in Coaching

• Peer Coaching
• Benefits to Joining a Professional Association
• Coaching for Professional Development
• Creating Coaching Development Plan
• Benefits of Discussing a Development Plan with a Supervisor
• Methods of Monitoring Progress and Reviewing a Development Plan
• Revising and Reviewing Your Personal Development Plan

Who should attend this ILM Level 3 Award in Effective Coaching Course?

This ILM Level 3 Award in Effective Coaching Training Course in the United States is ideal for learners at all levels who want to develop their knowledge and skills in Effective Coaching within an organization. This course is especially beneficial for:

• First-Line Managers
• Aspiring Coaches
• HR Professionals
• Sales Managers
• Business Consultants
• Health Coaches

Prerequisites of the ILM Level 3 Award in Effective Coaching Course

There are no formal prerequisites for this course.

ILM Level 3 Award in Effective Coaching Course Overview

The ILM Level 3 Award in Effective Coaching is a cornerstone for individuals seeking to enhance their coaching skills. In today's fast-paced professional world, the ability to coach and mentor effectively is invaluable. This course in the United States offers foundational knowledge and practical skills essential for effective coaching, underlining its significance in personal and professional development.

The Knowledge Academy's 2-day training in the United States for the ILM Level 3 Award in Effective Coaching is a comprehensive program designed to deliver immediate benefits. Delegates will engage in practical exercises, gaining hands-on experience in coaching techniques. This training not only imparts key skills but also boosts confidence in implementing effective coaching strategies in various organizational settings.

• To develop a deep understanding of the principles and practices of effective coaching
• To enhance communication and interpersonal skills essential for impactful coaching
• To learn and apply proven coaching methodologies and tools
• To boost confidence in handling a variety of coaching scenarios and challenges
• To acquire the ability to foster personal and professional growth through targeted coaching strategies

Upon completing the ILM Level 3 Course in Effective Coaching in the United States, delegates will have the knowledge and skills to conduct meaningful coaching sessions. They will be prepared to apply these skills in real-world scenarios, effectively contributing to the development and success of individuals and teams within their organizations.

What's included in this ILM Level 3 Award in Effective Coaching?

• ILM Level 3 Award in Effective Coaching Certificate

ILM Level 3 Award in Effective Coaching Assessment Information

• You'll complete one assessment for each unit you study, consisting of short questions and written tasks. 

ILM Level 3 Certificate in Effective Coaching

• ILM Level 3 Certificate in Effective Coaching Assessment

ILM Level 3 Certificate in Effective Coaching Course Outline

Module 1: Understand Effective Coaching Within an Organizational Context

• Describe the Purpose of Effective Coaching Within an Organizational Context
• Identify the Skills, Knowledge and Behaviors Required of an Effective Coach

Module 3: Understand the Process of Effective Coaching Within their Own Workplace

• Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process

Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts

Unit 2: Undertaking an Extended Period of Coaching within an Organizational Context 8585-302

Module 5: Be Able to Plan and Organize a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

• Develop a Coaching Plan
• Coaching Goals
• Coache Learning Outcomes
• Coaching Agreement
• Multi-stakeholder Contracting in Executive Coaching

Module 6: Be Able to Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of two Individuals

• Use Diagnostic or Assessment Tools to Effectively Coach within an Organizational Context
• Use a Recognized Model of Coach During the Coaching Process which Supports the Individual(s) to Achieve their Goals
• Demonstrate the Knowledge and Skills of an Effective and Ethical Coach, Including Communication Techniques of Questioning and Listening
• What is Reflective Practice and its Elements?
• Coaching with Feedback and Future of Coach Development
• Effective Communication Skills and Giving Feedback in Order to Facilitate Coaching Practice
• Summarize the Outcomes of Ongoing Supervision of Effective Coaching to Improve Practice

Who should attend this ILM Level 3 Certificate in Effective Coaching?

This ILM Level 3 Certificate in Effective Coaching Course in the United States is ideal for learners who wish to gain the knowledge, skills and confidence to effectively coach or mentor people within an organization. It is also an ideal qualification for those who wish to commence a career in coaching or mentoring. This course is most beneficial for:

• Training and Development Professionals
• Business Leaders
• Sales and Customer Support Leaders

Prerequisites of the ILM Level 3 Certificate in Effective Coaching Course

Ilm level 3 certificate in effective coaching course overview.

The ILM Level 3 Certificate in Effective Coaching in the United States offers a comprehensive introduction to the essential techniques and theories in coaching. This course is crucial in today’s dynamic work environment, where effective coaching skills are vital for fostering talent, enhancing team performance, and achieving organizational goals. It's an integral part of leadership and personal development.

The Knowledge Academy’s 2-day training in the United States for the ILM Level 3 equips delegates with practical coaching skills and insights. This intensive program focuses on real-world application, ensuring delegates can immediately apply learned techniques in their professional roles. The course not only enhances personal leadership styles but also significantly contributes to the professional development of others in their organization.

• To develop a deep understanding of effective coaching principles as outlined in the ILM Level 3 Certification.
• To acquire practical skills in coaching, including communication, feedback techniques, and goal setting.
• To enhance leadership and mentoring capabilities through the application of ILM Level 3 methodologies.
• To understand the ethical considerations and boundaries in coaching.
• To apply coaching strategies in various professional scenarios, fostering team development and individual growth.

Upon completing this course in the United States, delegates will be well-equipped with the knowledge and skills from the ILM Level 3 curriculum. They will be capable of applying effective coaching techniques in their professional lives, thereby enhancing their leadership qualities and positively impacting their teams and organizations. The course aims to not only provide theoretical understanding but also to foster practical application, ensuring comprehensive skill development.

What's included in this ILM Level 3 Certificate in Effective Coaching Course?

• ILM Level 3 Certificate in Effective Coaching Certificate

ILM Level 3 Certificate in Effective Coaching Assessment Information

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ILM Level 3

Developing yourself and others (311).

• Developing yourself and your People 1 - Getting Started
• Developing yourself and your People 2 - Understand your Development Needs
• Video - Career Success Strategy
• Developing yourself and your people 3 - Personal SWOT
• Video - Conducting a Personal SWOT
• Developing yourself and your People 4 - Your Personal Development Plan
• Developing yourself and your people - Quiz 1
• Video - Personal Development Planning
• Developing yourself and your People 5 - Understanding Employee Development
• Case Study - Business Development through Training and Development
• Developing yourself and your People 6 - The Manager's Role
• Developing yourself and your People 7 - Training Needs Assessment
• Video - 4 Steps to Conduct a Training Needs Assessment
• Developing Yourself and your People 8 - Learning Styles
• Video - VARK Learning Styles Assessment
• Developing yourself and your People 9 - Learning Plans
• Developing yourself and your People - Quiz 2
• Developing yourself and your People 10 - Coaching and Mentoring
• Video - How to Coach your Employees
• Developing yourself and your people 11 - Overcoming Barriers
• Video - Adult Learning Theory
• Developing yourself and your People 12 - Evaluating Learning
• Video - The Kirkpatrick Model of Evaluation
• Developing yourself and your People 13 - Wrapping-up
• Developing yourself and your People - Quiz 3
• Developing yourself and your People - Course Evaluation
• You must complete 90.00% of the content

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ILM Level 3 Assignment With Examples

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How Can You Write The ILM Level 3 Assignment Impeccably?

Possessing managerial skills that are highly valued by any firm and make handling a variety of issues simpler is essential. Every firm needs someone with strong management abilities who can set you apart from the competition. Therefore, effective managerial skills will help you coordinate properly with your team and provide new heights in your career. To have leadership and management skills, you can pursue a course in ILM which will surely put more spice to your resume. The ILM curriculum helps the students get the most influencing skills so they can easily work in the highest managerial post and have a well-established professional life.

Normally, this course is divided into various levels, such as level 2, level 3, level 5, and level 7. Amongst all these, level 7 is the highest level where you can get the best knowledge and practices in management and leadership skills. Students pursuing their courses in ILM have to deal with various assignments. These assignments need to be submitted in a proper format and structure. In this blog, we only focus on the ILM level 3 program, where we will discuss its assignment work. Also, if there is any issue in dealing with an ILM assignment, then you can reference the most effective ILM level 3 assignment 1 examples. With the help of examples, you can easily frame your assignment by following the methodology and format.

Read About: What Is Talent Management?

What Training Do You Get In ILM Level 3 To Pen Down An Assignment On It?

When you enrol in ILM level 3, you will get the learning and understanding to collaborate with junior managers, supervisors, and managers. It is a very comprehensive level of ILM that targets the managers' training and entrusts you with managerial skills and responsibilities. Apart from this, it will help you get the training as a junior manager seeking a career progression in the management sector. Therefore by the end of this program, you will be equipped with people skills, management skills, leadership skills, and communication skills.

It also opens up your mind to enhance creative skills and innovation as well. Hence, with the help of this diploma program, you will get a ILM certification in leadership and management. In between the semester of this program, a student has to submit all the assignments to demonstrate you skills and knowledge you have again through your curriculum. Hence, further, we will discuss the various assignments and ILM level 3 work-based assignment examples so that you can reference the most useful examples and pen down your assignment perfectly.

Read About: How To Frame A Management Assignment Professionally?

What Are The Guidelines For Completing Your ILM Level 3 Assignments?

The ILM Level 3 assignment 2 examples helps you to enhance the quality since it shows how successfully you completed your task and how you utilized the pertinent information. The creation of assignments and projects with a high content density and the timely submission of assignments to college or university students are both difficult tasks. If you are having any issues writing the assignment, then you can also reference our ILM level 3 leadership and management assignment examples.

It is crucially significant for the students to keep in mind and look up important rules that must be followed when completing tasks. Therefore, to finish your assignment with proper format and structure, you must adhere to a few rules mentioned below.

• Text Size: For instance, the word count range for each assignment is 1500-2500 words. This should be a general reference. The assessor may return assignments with excessive word counts before being marked.
• Subject and headings: When organizing your project, headers and subheadings are highly helpful for both the reader and the writer since they keep the assignment organized for the writer and provide the reader with a general concept of the structure of the work before actually reading the text. When choosing headers and subheadings, refer to the results and evaluation standards as guidance.
• Pictures and Diagrams: Diagrams and drawings can be a helpful addition to the text because they may be very successful at quickly communicating complicated information, and there is a benefit in improving your ability to express information visually. You might not need a commentary on a diagram, but a reader who is seeing it for the first time might.
• Body text section: This is the core of your project because it needs to be thoroughly stated, and all of the specifics need to include the question and reasons. Be specific when coding as well. This is one of the most essential parts of the ILM assignment which is mentioned in our ILM level 3 communication assignment examples.
• Conclusion: offer a proper conclusion by summarizing all the information and giving the most accurate description of the topic. Your conclusion must be well written and explained so that the reader gets the right outcome and result of your essay topics.
• Referencing: You must cite sources properly if you utilize someone else's identical words in your writing. Only use quotations when you believe the author has written something so clearly and effectively that it cannot be better. The Harvard system for citing sources is well-known, and you may obtain instructions for using it online.

These recommendations will help you write ILM level 3 assignments with an authentic format and structure. Following these guidelines and steps will allow you to impress your lecturer. With a proper presentation of writing standards, the reader will receive the correct data and information in the right place, which makes it easy to understand. If you face issues, then you can now effortlessly frame a wonderful assignment on it with the help of our management assignment help services. Our team of writers and experts, who have years of expertise, can guide you to the appropriate websites for in-depth study.

Additionally, you can complete the job accurately. Additionally, we offer the most reasonable costs around, which will not add to the financial strain on your academic career. We offer one-on-one interaction so that you may share all of your documents and input from your university because we have a better grasp of every problem you have.

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ILM Assessment Guidance

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This page provides information on how ILM’s Vocationally Related Qualifications (VRQs) are assessed.

Our assessment approach to VRQs

Each ILM unit comprised learning outcomes and assessment criteria. ILM uses criterion assessment, where every assessment criterion of a learning outcome with a score above 50% is a pass. Candidates need to pass every assessment criterion to pass a unit.

Learning Outcomes

Each unit is divided into learning outcomes that describe what a learner should know, understand, and/or be able to do at the end of a programme. Learning outcomes are a regulated component of a unit and therefore may not be amended. 

Assessment Criteria

Each learning outcome is articulated by its assessment criteria, which are descriptions of what the learner is expected to do to demonstrate that that learning outcome has been achieved. Assessment criteria are pivotal to assessment and are the most commonly used component when marking.

Every unit in an ILM learner journey must be assessed, and the assessment must address every learning outcome and assessment criterion from those units.

In order to ‘pass’ a unit, the learner must satisfy every assessment criterion.

Every assessment criterion contains a verb that states specifically what the learner must do to satisfy the assessment criterion, and this verb is linked to the complexity and autonomy of the qualification level.

In order to meet an assessment criterion, it is crucial that the requirement of its verb is understood and addressed. For example, if the criterion required a learner to ‘describe’ something it would be insufficient to merely ‘identify’ it. The assessment criterion would not be satisfied and the unit would not be passed.

Assessment criteria are a regulated component of units and, as such, they must be used exactly as written by ILM. They must not be altered or omitted.

Further information can be found here:

Download our guide to assessing VRQ units

Assessment instruments

Assessment instruments involve the learner completing a relevant work-based task that allows them to apply and reflect on their learning.

ILM provides assessment instruments for all units in the form of assignments and their associated mark sheets, but Centres can create their own instruments or adapt an existing ILM task by contextualising it to an organisation and/or tailor it to specific learners.

Once a learner has gained approval from their ILM Quality and Compliance Manager they can complete the "Change to ILM assessment instrument" form to proceed. Centres who wish to do this should speak to their allocated ILM Quality Delivery team and will need to complete the "Change to ILM assessment instrument" form which can be found in Appendix 5 of the Guide to Assessing ILM qualifications .

Examples of alternative assessment instruments include:

• case studies
• observation, direct or indirect (i.e. recorded)
• presentations
• professional discussion
• reflective logs or diaries

Preparing for assessment

Assessment has many facets, so preparation and thorough briefing for all parties involved in this journey will help streamline the process and produce the bests results, more quickly. A good understanding of all requirements, tasks and criteria relevant to the units involved will help deliverers, facilitators and tutors achieve each learning outcome ready for assessment.

Centre preparation

As a necessary part of their role, understanding assessment criteria and their task requirements will help deliverers, tutors, assessors and Centre staff members provide clear and consistent guidance to learners throughout the learning and assessment process.

By briefing learners on the meaning and significance of all assessment criteria for all the units they are required to pass, Centres minimise the risk of referrals.

Examining work regularly by the Centre prior to being submitted eliminates the chances of leaners handing in their assignments "cold" and with any errors.

Suitability for assessment

• Presentation and literacy

As the decision to pass or refer a learner must be based on the assessment criteria alone.

All ILM assessments have a suggested word count. Learners will not be penalised for exceeding the word count, although Centres may wish to avoid excessive word counts by providing additional guidance to learners.  

• Deadlines and resubmissions

Although punctuality is not an assessment criterion, Centres will generally wish to establish deadlines for submitting work in order to better manage their workload.

• Marking and feedback

Helpful and constructive feedback on assessments must be provided to learners to ensure each learner knows what has been done well and how he or she can improve.

Assessment verbs

The keys to effective assessment are “Assessment verbs”. These are used by assignment tasks and may require the learner to, for example, "list", "identify" or "explain".

The assessor can then make a qualitative judgement based on the relevant verb.

Although knowing when someone has "listed" an item is relatively easy, verbs such as “discussion”, for example, can complicate things. To help you with this, we provide a glossary of common assessment verbs.

Download the assessment verbs glossary

Guidance and Assistance

For some of our more challenging units our ILM Assessment Team have created assistance documents to provide additional support and guidance to help you support your learners. These are in addition to the unit specifications, assessment briefs, and results sheets already available in the Guides and Resources section of the website and should be used in conjunction. They break down exactly what the assessment criteria is asking for and provide valuable hints and tips on how to approach the assessment for each criterion.

8600-341 Leading and motivating a team effectively - Assistance

8607-409 Managing personal development - Assistance

8607-519 Developing and Leading a team to achieve org goals and objs - Assistance

8607-520 Assessing your own leadership capability and performance - Assistance

8607-521 Managing own Continuing Professional Development - Assistance

Understanding the ILM Assessment Criteria and verbs is essential for learners to successfully complete their ILM assessments. Please use these short videos to support your tutors and learners.

Assessment Verbs – with a focus on Describe, Explain and Outline.

Watch video

Understanding Leadership - Assessment Criteria – review of Assessment Criteria for the unit and what is required.

How to Understand Assessment Criteria – what are Assessment Criteria and how they are met.

• ILM 308 Understanding Leadership Level 3 Assignment Sample UK

ILM 308 Understanding Leadership Level 3 is a module offered by the Institute of Leadership and Management (ILM) in the United Kingdom. It is designed to help learners understand the principles and practices of effective leadership, and develop the skills and knowledge needed to be an effective leader in the workplace.

The module covers a range of topics, including leadership styles, communication, motivation, and team development. It is suitable for learners who are seeking to develop their leadership skills and abilities, or who aspire to leadership roles in their careers.

The module is delivered through a combination of self-study, group work, and practical exercises, and learners are required to complete a series of assessments in order to earn their ILM Level 3 Certificate in Leadership and Management.

Overall, the ILM 308 Understanding Leadership Level 3 module provides a comprehensive overview of leadership and management, and helps learners develop the skills and confidence they need to succeed in leadership roles.

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ILM 308 Learning Outcome 1: Understand leadership styles

Ac1.1 describe the factors that will influence the choice of leadership styles or behaviours in workplace situations.

There are a number of factors that can influence the choice of leadership styles or behaviors in workplace situations. These include:

• The nature of the work being done: Different types of work may require different leadership styles. For example, a leadership style that is effective in a fast-paced, high-stress environment may not be as effective in a more collaborative, team-oriented setting.
• The characteristics of the followers: The personality, skills, and experience of the people being led can influence the leadership style that is most effective. For example, a leader may need to be more directive with a team of inexperienced workers, but may need to adopt a more participative approach with a team of highly skilled professionals.
• The organizational culture: The culture of an organization can shape the leadership styles and behaviors that are most effective. For example, in a hierarchical organization, a more autocratic leadership style may be more effective, while in a flat, team-oriented organization, a participative leadership style may be more appropriate.
• The leader’s personal style: A leader’s personality and personal style can also influence their leadership behavior. Some leaders may naturally gravitate towards a more directive approach, while others may prefer a more collaborative style.
• The goals and objectives of the team or organization: The goals and objectives of the team or organization can also shape the leadership style that is most effective. For example, if the goal is to achieve a specific outcome in a short period of time, a more directive leadership style may be more appropriate, while a more participative approach may be more effective for a longer-term goal that requires more collaboration and buy-in from team members.

AC1.2 Explain why these leadership styles or behaviours are likely to have a positive or negative effect on individual and group behaviour

Leadership styles or behaviors can have a significant impact on individual and group behavior in the workplace. Some styles or behaviors are likely to have a positive effect, while others may have a negative effect.

Leadership styles or behaviors that are likely to have a positive effect on individual and group behavior include:

• Transformational leadership: This style focuses on inspiring and motivating followers to achieve their full potential. It can have a positive effect on individual and group behavior by fostering a sense of ownership, empowerment, and commitment to shared goals.
• Servant leadership: This style involves leaders putting the needs of their followers first and helping them develop their skills and abilities. It can have a positive effect on individual and group behavior by creating a supportive and collaborative work environment.
• Authentic leadership: This style involves leaders being transparent, ethical, and self-aware. It can have a positive effect on individual and group behavior by building trust and fostering a culture of honesty and transparency.

On the other hand, leadership styles or behaviors that are likely to have a negative effect on individual and group behavior include:

• Autocratic leadership: This style involves leaders making decisions without consulting their followers. It can have a negative effect on individual and group behavior by demotivating and disengaging followers and stifling creativity and innovation.
• Laissez-faire leadership: This style involves leaders taking a hands-off approach and allowing followers to make their own decisions. It can have a negative effect on individual and group behavior by leading to a lack of direction and accountability, and potentially resulting in poor performance.
• Toxic leadership: This style involves leaders engaging in abusive or harmful behaviors, such as bullying or harassment. It can have a negative effect on individual and group behavior by creating a toxic work environment and causing stress, burnout, and low morale among followers.

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ILM 308 Learning Outcome 2: Understand leadership qualities and review own leadership qualities and potential

Ac2.1: assess own leadership behaviours and potential in the context of a particular leadership model and own organisation’s working practices and culture, using feedback from others.

To assess your own leadership behaviors and potential in the context of a particular leadership model and your organization’s working practices and culture, you can follow these steps:

• Choose a leadership model to use as a framework for your assessment. Some popular models include transformational leadership, servant leadership, and authentic leadership.
• Consider your organization’s culture and working practices. How does the culture support or hinder your leadership style? How do the working practices enable or disable your leadership potential?
• Seek feedback from others. You can ask your colleagues, superiors, or subordinates for their perspective on your leadership behaviors and potential. You can also use tools such as 360-degree feedback surveys or one-on-one interviews to gather more detailed and comprehensive feedback.
• Reflect on the feedback you receive. Consider how your leadership behaviors and potential align with the chosen leadership model and your organization’s culture and working practices. Are there any areas where you can improve or modify your approach?
• Develop an action plan based on your reflection. Identify specific areas for improvement and set goals for yourself to work towards. You may also consider seeking additional training or development opportunities to support your growth as a leader.

By following these steps, you can effectively assess your own leadership behaviors and potential and take steps to improve and develop your leadership skills.

AC2.2 Describe appropriate actions to enhance own leadership behaviour in the context of the particular leadership model

To enhance your leadership behavior in the context of a particular leadership model, there are several actions you can take:

• Study the leadership model and understand its key principles and practices. This will help you understand what is expected of you as a leader and how to effectively apply the model in your own leadership style.
• Seek feedback from others. This can help you identify any areas where you may need to improve your leadership behavior and give you an opportunity to make changes.
• Seek additional training and development opportunities. There may be courses, workshops, or other programs that can help you develop the skills and knowledge needed to effectively apply the leadership model.
• Reflect on your own leadership style and consider how it aligns with the leadership model. Are there any areas where you can modify your approach to better align with the model?
• Practice applying the leadership model in your daily work. This will help you gain confidence in your ability to lead effectively and demonstrate your commitment to improving your leadership behavior.

By taking these actions, you can effectively enhance your leadership behavior in the context of the particular leadership model you are using.

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ILM Level 3 Certificate in Leadership & Management

Description

What is the ILM programme about?

The ILM Level 3 Certificate in Leadership & Management gives a broad understanding of leadership principles through eight modules over the course of a year. 

You will gain a range of management skills that you can put into practice in your own role. It will equip supervisors, team leaders, and first line managers with the tools to lead high performing teams and operational activity under difficult situations. 

By building your own leadership capabilities, you will be able to motivate and engage teams and manage relationships more confidently.

Programme delivery 

The programme is run online over a 12-month period and is made up of eight modules. Each module has an assignment allocated to it and delegates must pass all assignments to gain certification. For the first eight months, you will cover one module each month. The remaining four months can be used to finalise any referred assignments. 

Each module has three 2-hour sessions on consecutive days to cover the content. Assignment deadlines are set on programme commencement. 

The programme is solely assignment based and costs £1495 per person, including registration and certification.

Who should attend?

This course is intended to provide a wide range of skills for people developing their management career, such as team leaders, production supervisors, operations managers, first line managers, or those with operational responsibility for others. 

It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other processes.

To book your place, please contact us at  [email protected] .

ILM Programme content

Module 1 - developing yourself as a team leader.

• The various roles, functions, and responsibilities of a team leader – depending on workplace
• Limits of authority and accountability, and how these are defined 
• Personal skills and abilities for effective team leading 
• Using reflective learning skills to improve performance 
• Areas of strength and possible improvement 
• Ways of obtaining feedback from others 
• Receiving and responding positively to feedback.

Module 2 - Understand how to establish an effective team

• The nature of formal and informal working relationships 
• Role of open communications and the need to keep people informed, in creating effective working relationships
• Range of internal and external contacts
• Differences between people, and the effects on relationship building
• Differences in organisational culture, and the effects on relationship building at work
• Social skills appropriate to the workplace
• Range of behaviours which develop, maintain, and destroy trust at work
• The importance of maintaining confidentiality in the workplace
• Characteristics of groups and teams - the differences, examples within the workplace
• Tuckman’s theory of group formation
• How to identify team roles (e.g., Belbin) and the uses and implications for managers
• Building a balanced team to achieve objectives.

Module 3 - Understanding performance management

• First line manager’s responsibility for managing team and individual performance and meeting objectives
• The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal) 
• Ways to ensure fair and objective assessment (including objectives and ongoing monitoring) 
• Preparations necessary for effective, valid, and reliable assessments 
• Roles and responsibilities of individuals in the performance assessment process 
• Appropriate assessment records 
• How to conduct formal appraisals 
• The relevance of SMART objectives, and how to set them 
• How to set performance standards 
• How to measure performance against agreed standards 
• A range of methods for measuring performance and how to select the ideal one 
• Techniques for performance monitoring and evaluation 
• Range of performance improvement methods available to the manager 
• The importance of feedback to improve performance 
• Principles for giving effective feedback on performance 
• Range of performance improvement methods available to the manager (coaching, training, review of the job role etc) 
• Causes of poor performance (lack of skills, lack of knowledge, poor motivation, lack of incentives, lack of information etc).

Module 4 - Solving problems and making decisions

• Ways to recognise, define, investigate and analyse problems
• Objective setting in relation to problem
• Brainstorming, problem solving and creative thinking techniques
• Difference between data and information
• How to calculate and use simple averages and basic summary statistics
• How to prepare and use grouped data and tables             
• Interpretation of charts and diagrams             
• Methods of indexing, referencing and structuring qualitative information             
• How to evaluate options             
• The importance of adequate and relevant information for effective decision-making             
• Identification of what information is relevant to specific decisions             
• Decision making techniques             
• The use of simple planning techniques- action plans, Gantt charts             
• Effective presentation of a case – i.e. providing facts and evidence, not just opinion             
• Monitoring and review techniques to evaluate outcomes of problem solving activities.

Module 5 - Planning and allocating work

• The role and purpose of objectives and targets 
• Links between organisational and team objectives 
• Setting SMART work targets 
• Performance measurement 
• Planning techniques appropriate to small scale planning e.g., action planning, task/work/production schedules, timetables, rotas etc 
• Monitoring and control techniques and records 
• Effective methods of communication to give instructions  
• Types of quality standards and their purpose 
• Methods to monitor actual performance against production targets and timescales, and identify variances 
• Ways to ensure team members understand monitoring systems  
• Recording outputs and variances 
• Techniques for identifying causes of underperformance 
• Corrective and remedial actions for underperformance.

Module 6 - Understanding how to manage the efficient use of materials and equipment

• The importance of maintaining optimum stocks
• Methods of determining stock requirements 
• Stores and stock control principles and procedures 
• Procedures for recording receipt and issue of supplies and equipment 
• Maintenance of records for quality standards 
• Implications of equipment usage – acquisition and operating costs – for the organisation 
• Awareness of marginal costs, and how these are used within the organisation 
• Methods of capacity planning 
• The importance of scheduled maintenance programmes, and how to plan these 
• Security issues in the workplace 
• Risk assessments for security issues 
• Security and care of equipment.

Module 7 - Understanding health and safety in the workplace

• Health and safety legislation and the responsibilities of different parties in own sector (e.g., HASAW 1974 Act, COSHH)
• Own organisation’s health and safety policies, practices, and systems (including requirements for personal protective equipment, working at height, access to equipment, hand arm vibration guidance, asbestos awareness) 
• Potentially harmful working practices within own work area 
• Risk assessment procedures and associated documentation 
• Accident and near miss reporting (e.g., RIDDOR) 
• First aid provision 
• How to set good example in relation to health and safety matters.

Module 8 - Understanding Quality Management in the Workplace

• Quality and its importance to customers (internal and external); difference between quality assurance and quality control
• Difference between design quality and process quality standards
• The cost of quality (positive and negative aspects)
• Total quality management            
• The Total Quality Management (TQM) concept
• Quality systems (such as TQM, Kaizen/continuous improvement, Kanban etc) and quality standards, such as ISO 9000, EFQM and IiP
• The benefits (and any disadvantages) of accreditation against quality standards, and how to gain it
• Practical steps to quality - team approaches
• Records for maintaining quality
• Tools for quality - the role of statistics in quality control as relevant to organisation.

Upcoming Courses

Quality and Quality Control

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