HKS Case Program

Budgeting and Finance

The cases in this section provide a student-centered approach to teaching the tools and processes of financial management. The case method allows students to apply their knowledge to real-world challenges, like closing a public utility’s budget shortfall or developing innovative models to fund social programs, from the inside out.

Teaching Case with Video Supplement - Cracking Oyster: Shashi Verma & Transport for London Confront a Tough Contract (B) (Sequel)

Confronting Constraints: Shashi Verma & Transport for London Tackle a Tough Contract Sequel

Publication Date: December 19. 2023

This sequel accompanies HKS Case 2275.0, "Conflicting Constraints: Shashi Verma &Transport for London Tackle a Tough Contract."  The case introduces Shashi Verma (MPP 97) in 2006, soon after he has received a plum appointment: Director...

case study how do i budget

Implementing the Inflation Reduction Act: Can the Tax Code Transform American Energy?

Publication Date: October 17, 2023

 On August 16, 2022, President Joseph Biden signed into law the Inflation Reduction Act of 2022 (IRA). The wide-ranging law included provisions for lowering prescription drug costs, expanding the Internal Revenue Service, subsidizing the...

Teaching Case - Untapped Potential: Renewable Energy in Argentina

Untapped Potential: Renewable Energy in Argentina (Sequel)

Publication Date: October 6, 2020

In 2015, Mauricio Macri became President of Argentina and declared solving the energy crisis one of his top priorities. When Macri attempted to raise utility tariffs, however, he faced loud protests from citizens. In search of solutions to...

Teaching Case - Untapped Potential: Renewable Energy in Argentina

Untapped Potential: Renewable Energy in Argentina

Publication Date: August 23, 2019

Teaching Case with Video Supplement - Paying to Improve Girls’ Education: India’s First Development Impact Bond

Paying to Improve Girls’ Education: India’s First Development Impact Bond

Publication Date: April 8, 2019

In 2013, Educate Girls (an Indian nonprofit working to increase the number of girls enrolled and learning in school), partnered with Instiglio, a startup specializing in financial instruments for social programs in developing countries to create...

Teaching Case - Cashing Out: The Future of Cash in Israel

Cashing Out: The Future of Cash in Israel

Publication Date: January 29, 2018

It is impossible to predict the future, but this is a task policymakers are effectively expected to do when deciding how to deploy scarce resources to the benefit of future constituents. This case therefore looks at one tool in...

Multimedia Case - The Rise and Fall of an American City: Race and Politics in Detroit, 1910-2013 (Multimedia)

The Rise and Fall of an American City: Race and Politics in Detroit, 1910-2013 (Multimedia)

Publication Date: April 26, 2017

In 1950, Detroit was the fourth largest city in the U.S., and one of its most successful. By the time the city filed for bankruptcy six decades later, it had become a symbol of racial segregation and industrial decline. This 30-min. documentary,...

Video-Based Case - The Rise and Fall of an American City: Race and Politics in Detroit, 1910-2013 (Documentary)

The Rise and Fall of an American City: Race and Politics in Detroit, 1910-2013 (Documentary)

Teaching Case - Vox Capital: Pioneering Impact Investing in Brazil

Vox Capital: Pioneering Impact Investing in Brazil

Publication Date: January 25, 2017

Vox Capital was the first certified impact investing fund in Brazil. Founded in 2009, it provides early-stage capital for companies offering innovative and scalable solutions to enhance the lives of low-income Brazilians, while aiming to...

Teaching Case - Akhuwat: Fighting Poverty with Interest-Free Microfinance

Akhuwat: Fighting Poverty with Interest-Free Microfinance

Publication Date: September 30, 2016

This case is about Akhuwat – one of the largest micro-finance organizations in Pakistan. The case presents Akhuwat's phenomenal growth from a small philanthropic experiment into one of the most prominent micro-finance organizations...

Teaching Case - Betty Lou’s Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (B)

Betty Lou’s Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (B)

Publication Date: September 22, 2016

This is an introductory case with a simple narrative designed to teach students the basics of designing a simple financial spreadsheet. The follow-up B case may be used to teach the basic steps for creating pivot tables. The topic is based on a...

Teaching Case - Betty Lou’s Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (A)

Betty Lou’s Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (A)

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Personal Finance - Goals and Budgeting

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  • 1 - Standards, Objectives, Materials
  • 2 - Learning Activity 1
  • 3 - Budgeting Case Study
  • 4 - Assessment
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Standards, Objectives, Materials

CTE Standards:  BMM.HS.8.8.b - Set financial goals including the development of a personal budget.

Personal Finance: Grades 9-12

Learning Activity 1

Students can find information on the most recent year's average salary by clicking on the following link:  Average Wage Index (AWI) (ssa.gov)

On the same sheet of paper, write down your answers to the following:

1.  Do you think the most recent year's salary is low or high?

2. Would you be satisfied with this salary upon graduating college?

3. Given this salary, would it change your financial goals established in Section 1?

4. Calculate what your monthly salary would be with the most recent year's average annual salary found in the link above. 

Budgeting Case Study

By taking on the role of a peer, you will learn the basics of budgeting which includes setting goals, prioritizing, tracking spending, and discovering the tradeoffs that are needed to ultimately achieve your financial goals. 

Please click on the following link to complete the case study:

Budgeting CS: How Do I Budget? - Google Docs

Case study source:  https://www.ngpf.org/terms/

6.4. CFCI CONTENT - OUR LICENSE TO YOU

Except as expressly otherwise noted, all CFCI Content (including CFCI Curriculum Material) is made available to Users in accordance with the  Creative Commons Attribution – Non-Commerical 3.0 Unported (CC BY-NC)

Guidance for completing the case study:

1. Read the directions.

2. Answer questions 1 - 3. 

3. Complete the chart (4.) using the information provided above.

4. Answer questions 5 - 7.

5. Ask questions on anything you do not understand.

Reflection:

Did this exercise help you gain a better understanding on the importance of setting financial goals, prioritizing spending, budgeting, and actions you can take to achieve your financial goals?

Assessment:

1. Analyze your financial goals and decide whether you need to make any changes to them based on what you have learned. 

2. Using the chart from the case study as a reference, create your own personal budget that will support your financial goals with the table below. Your budget will be based on the monthly income calculated from the average annual salary in Learning Activity 1 (Item 4.). 

3. Use the items listed in Section 1 (Question 1) that you currently spend your money on as categories.

4. Required categories to add to your budget are Rent, Utilities, and Car Payment. These items have already been included. The rest of the items are based on your individual spending habits. 

5. Once you have totaled your expenses, s ubtract total monthly expenses from total monthly income to see how your current spending aligns with your future financial goals.

case study how do i budget

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10  Budget case studies

Before the end-of-session quiz check what you’ve learned about budgeting.

Activity 7  Two monthly budgets

Draw up two monthly budgets for an 18-year-old who’s still at school but who has a part-time job.

  • Draw up the budgets for the months of December and January and identify whether there’s a surplus of income over expenditure or an excess of expenditure over income.
  • Explain the differences between the two months.
  • What should be done to manage these variances in monthly budgets?

January budget

December is clearly a month that sees more income generated and more spending too than in November.

This is to be expected. Schools are closed for the Christmas and New Year holiday for part of the month, and there’s an extra demand for labour because of the season. There’s greater potential to earn income from part-time employment. Income might also come in if Christmas presents are given in the form of cash from relatives.

On the other hand spending is likely to be higher too. You might buy Christmas presents and then there’s the costs of socialising during the festive season.

But despite these additional costs there’s still a surplus of income over expenditure for the month – caused mainly by the high part-time earnings during the holiday period.

The different outcomes for December and January (an excess of income over spending in December and the reverse in January) makes it clear that finances should be managed with a longer time frame in mind than just a single month.

Clearly the excess of income in December can be put into a savings account and then these funds can be used to subsidise those months where there’s a shortfall of income relative to spending.

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How to Write a Case Study: Bookmarkable Guide & Template

Braden Becker

Published: November 30, 2023

Earning the trust of prospective customers can be a struggle. Before you can even begin to expect to earn their business, you need to demonstrate your ability to deliver on what your product or service promises.

company conducting case study with candidate after learning how to write a case study

Sure, you could say that you're great at X or that you're way ahead of the competition when it comes to Y. But at the end of the day, what you really need to win new business is cold, hard proof.

One of the best ways to prove your worth is through a compelling case study. In fact, HubSpot’s 2020 State of Marketing report found that case studies are so compelling that they are the fifth most commonly used type of content used by marketers.

Download Now: 3 Free Case Study Templates

Below, I'll walk you through what a case study is, how to prepare for writing one, what you need to include in it, and how it can be an effective tactic. To jump to different areas of this post, click on the links below to automatically scroll.

Case Study Definition

Case study templates, how to write a case study.

  • How to Format a Case Study

Business Case Study Examples

A case study is a specific challenge a business has faced, and the solution they've chosen to solve it. Case studies can vary greatly in length and focus on several details related to the initial challenge and applied solution, and can be presented in various forms like a video, white paper, blog post, etc.

In professional settings, it's common for a case study to tell the story of a successful business partnership between a vendor and a client. Perhaps the success you're highlighting is in the number of leads your client generated, customers closed, or revenue gained. Any one of these key performance indicators (KPIs) are examples of your company's services in action.

When done correctly, these examples of your work can chronicle the positive impact your business has on existing or previous customers and help you attract new clients.

case study how do i budget

Free Case Study Templates

Showcase your company's success using these three free case study templates.

  • Data-Driven Case Study Template
  • Product-Specific Case Study Template
  • General Case Study Template

You're all set!

Click this link to access this resource at any time.

Why write a case study? 

I know, you’re thinking “ Okay, but why do I need to write one of these? ” The truth is that while case studies are a huge undertaking, they are powerful marketing tools that allow you to demonstrate the value of your product to potential customers using real-world examples. Here are a few reasons why you should write case studies. 

1. Explain Complex Topics or Concepts

Case studies give you the space to break down complex concepts, ideas, and strategies and show how they can be applied in a practical way. You can use real-world examples, like an existing client, and use their story to create a compelling narrative that shows how your product solved their issue and how those strategies can be repeated to help other customers get similar successful results.  

2. Show Expertise

Case studies are a great way to demonstrate your knowledge and expertise on a given topic or industry. This is where you get the opportunity to show off your problem-solving skills and how you’ve generated successful outcomes for clients you’ve worked with. 

3. Build Trust and Credibility

In addition to showing off the attributes above, case studies are an excellent way to build credibility. They’re often filled with data and thoroughly researched, which shows readers you’ve done your homework. They can have confidence in the solutions you’ve presented because they’ve read through as you’ve explained the problem and outlined step-by-step what it took to solve it. All of these elements working together enable you to build trust with potential customers.

4. Create Social Proof

Using existing clients that have seen success working with your brand builds social proof . People are more likely to choose your brand if they know that others have found success working with you. Case studies do just that — putting your success on display for potential customers to see. 

All of these attributes work together to help you gain more clients. Plus you can even use quotes from customers featured in these studies and repurpose them in other marketing content. Now that you know more about the benefits of producing a case study, let’s check out how long these documents should be. 

How long should a case study be?

The length of a case study will vary depending on the complexity of the project or topic discussed. However, as a general guideline, case studies typically range from 500 to 1,500 words. 

Whatever length you choose, it should provide a clear understanding of the challenge, the solution you implemented, and the results achieved. This may be easier said than done, but it's important to strike a balance between providing enough detail to make the case study informative and concise enough to keep the reader's interest.

The primary goal here is to effectively communicate the key points and takeaways of the case study. It’s worth noting that this shouldn’t be a wall of text. Use headings, subheadings, bullet points, charts, and other graphics to break up the content and make it more scannable for readers. We’ve also seen brands incorporate video elements into case studies listed on their site for a more engaging experience. 

Ultimately, the length of your case study should be determined by the amount of information necessary to convey the story and its impact without becoming too long. Next, let’s look at some templates to take the guesswork out of creating one. 

To help you arm your prospects with information they can trust, we've put together a step-by-step guide on how to create effective case studies for your business with free case study templates for creating your own.

Tell us a little about yourself below to gain access today:

And to give you more options, we’ll highlight some useful templates that serve different needs. But remember, there are endless possibilities when it comes to demonstrating the work your business has done.

1. General Case Study Template

case study templates: general

Do you have a specific product or service that you’re trying to sell, but not enough reviews or success stories? This Product Specific case study template will help.

This template relies less on metrics, and more on highlighting the customer’s experience and satisfaction. As you follow the template instructions, you’ll be prompted to speak more about the benefits of the specific product, rather than your team’s process for working with the customer.

4. Bold Social Media Business Case Study Template

case study templates: bold social media business

You can find templates that represent different niches, industries, or strategies that your business has found success in — like a bold social media business case study template.

In this template, you can tell the story of how your social media marketing strategy has helped you or your client through collaboration or sale of your service. Customize it to reflect the different marketing channels used in your business and show off how well your business has been able to boost traffic, engagement, follows, and more.

5. Lead Generation Business Case Study Template

case study templates: lead generation business

It’s important to note that not every case study has to be the product of a sale or customer story, sometimes they can be informative lessons that your own business has experienced. A great example of this is the Lead Generation Business case study template.

If you’re looking to share operational successes regarding how your team has improved processes or content, you should include the stories of different team members involved, how the solution was found, and how it has made a difference in the work your business does.

Now that we’ve discussed different templates and ideas for how to use them, let’s break down how to create your own case study with one.

  • Get started with case study templates.
  • Determine the case study's objective.
  • Establish a case study medium.
  • Find the right case study candidate.
  • Contact your candidate for permission to write about them.
  • Ensure you have all the resources you need to proceed once you get a response.
  • Download a case study email template.
  • Define the process you want to follow with the client.
  • Ensure you're asking the right questions.
  • Layout your case study format.
  • Publish and promote your case study.

1. Get started with case study templates.

Telling your customer's story is a delicate process — you need to highlight their success while naturally incorporating your business into their story.

If you're just getting started with case studies, we recommend you download HubSpot's Case Study Templates we mentioned before to kickstart the process.

2. Determine the case study's objective.

All business case studies are designed to demonstrate the value of your services, but they can focus on several different client objectives.

Your first step when writing a case study is to determine the objective or goal of the subject you're featuring. In other words, what will the client have succeeded in doing by the end of the piece?

The client objective you focus on will depend on what you want to prove to your future customers as a result of publishing this case study.

Your case study can focus on one of the following client objectives:

  • Complying with government regulation
  • Lowering business costs
  • Becoming profitable
  • Generating more leads
  • Closing on more customers
  • Generating more revenue
  • Expanding into a new market
  • Becoming more sustainable or energy-efficient

3. Establish a case study medium.

Next, you'll determine the medium in which you'll create the case study. In other words, how will you tell this story?

Case studies don't have to be simple, written one-pagers. Using different media in your case study can allow you to promote your final piece on different channels. For example, while a written case study might just live on your website and get featured in a Facebook post, you can post an infographic case study on Pinterest and a video case study on your YouTube channel.

Here are some different case study mediums to consider:

Written Case Study

Consider writing this case study in the form of an ebook and converting it to a downloadable PDF. Then, gate the PDF behind a landing page and form for readers to fill out before downloading the piece, allowing this case study to generate leads for your business.

Video Case Study

Plan on meeting with the client and shooting an interview. Seeing the subject, in person, talk about the service you provided them can go a long way in the eyes of your potential customers.

Infographic Case Study

Use the long, vertical format of an infographic to tell your success story from top to bottom. As you progress down the infographic, emphasize major KPIs using bigger text and charts that show the successes your client has had since working with you.

Podcast Case Study

Podcasts are a platform for you to have a candid conversation with your client. This type of case study can sound more real and human to your audience — they'll know the partnership between you and your client was a genuine success.

4. Find the right case study candidate.

Writing about your previous projects requires more than picking a client and telling a story. You need permission, quotes, and a plan. To start, here are a few things to look for in potential candidates.

Product Knowledge

It helps to select a customer who's well-versed in the logistics of your product or service. That way, he or she can better speak to the value of what you offer in a way that makes sense for future customers.

Remarkable Results

Clients that have seen the best results are going to make the strongest case studies. If their own businesses have seen an exemplary ROI from your product or service, they're more likely to convey the enthusiasm that you want prospects to feel, too.

One part of this step is to choose clients who have experienced unexpected success from your product or service. When you've provided non-traditional customers — in industries that you don't usually work with, for example — with positive results, it can help to remove doubts from prospects.

Recognizable Names

While small companies can have powerful stories, bigger or more notable brands tend to lend credibility to your own. In fact, 89% of consumers say they'll buy from a brand they already recognize over a competitor, especially if they already follow them on social media.

Customers that came to you after working with a competitor help highlight your competitive advantage and might even sway decisions in your favor.

5. Contact your candidate for permission to write about them.

To get the case study candidate involved, you have to set the stage for clear and open communication. That means outlining expectations and a timeline right away — not having those is one of the biggest culprits in delayed case study creation.

Most importantly at this point, however, is getting your subject's approval. When first reaching out to your case study candidate, provide them with the case study's objective and format — both of which you will have come up with in the first two steps above.

To get this initial permission from your subject, put yourself in their shoes — what would they want out of this case study? Although you're writing this for your own company's benefit, your subject is far more interested in the benefit it has for them.

Benefits to Offer Your Case Study Candidate

Here are four potential benefits you can promise your case study candidate to gain their approval.

Brand Exposure

Explain to your subject to whom this case study will be exposed, and how this exposure can help increase their brand awareness both in and beyond their own industry. In the B2B sector, brand awareness can be hard to collect outside one's own market, making case studies particularly useful to a client looking to expand their name's reach.

Employee Exposure

Allow your subject to provide quotes with credits back to specific employees. When this is an option for them, their brand isn't the only thing expanding its reach — their employees can get their name out there, too. This presents your subject with networking and career development opportunities they might not have otherwise.

Product Discount

This is a more tangible incentive you can offer your case study candidate, especially if they're a current customer of yours. If they agree to be your subject, offer them a product discount — or a free trial of another product — as a thank-you for their help creating your case study.

Backlinks and Website Traffic

Here's a benefit that is sure to resonate with your subject's marketing team: If you publish your case study on your website, and your study links back to your subject's website — known as a "backlink" — this small gesture can give them website traffic from visitors who click through to your subject's website.

Additionally, a backlink from you increases your subject's page authority in the eyes of Google. This helps them rank more highly in search engine results and collect traffic from readers who are already looking for information about their industry.

6. Ensure you have all the resources you need to proceed once you get a response.

So you know what you’re going to offer your candidate, it’s time that you prepare the resources needed for if and when they agree to participate, like a case study release form and success story letter.

Let's break those two down.

Case Study Release Form

This document can vary, depending on factors like the size of your business, the nature of your work, and what you intend to do with the case studies once they are completed. That said, you should typically aim to include the following in the Case Study Release Form:

  • A clear explanation of why you are creating this case study and how it will be used.
  • A statement defining the information and potentially trademarked information you expect to include about the company — things like names, logos, job titles, and pictures.
  • An explanation of what you expect from the participant, beyond the completion of the case study. For example, is this customer willing to act as a reference or share feedback, and do you have permission to pass contact information along for these purposes?
  • A note about compensation.

Success Story Letter

As noted in the sample email, this document serves as an outline for the entire case study process. Other than a brief explanation of how the customer will benefit from case study participation, you'll want to be sure to define the following steps in the Success Story Letter.

7. Download a case study email template.

While you gathered your resources, your candidate has gotten time to read over the proposal. When your candidate approves of your case study, it's time to send them a release form.

A case study release form tells you what you'll need from your chosen subject, like permission to use any brand names and share the project information publicly. Kick-off this process with an email that runs through exactly what they can expect from you, as well as what you need from them. To give you an idea of what that might look like, check out this sample email:

sample case study email release form template

8. Define the process you want to follow with the client.

Before you can begin the case study, you have to have a clear outline of the case study process with your client. An example of an effective outline would include the following information.

The Acceptance

First, you'll need to receive internal approval from the company's marketing team. Once approved, the Release Form should be signed and returned to you. It's also a good time to determine a timeline that meets the needs and capabilities of both teams.

The Questionnaire

To ensure that you have a productive interview — which is one of the best ways to collect information for the case study — you'll want to ask the participant to complete a questionnaire before this conversation. That will provide your team with the necessary foundation to organize the interview, and get the most out of it.

The Interview

Once the questionnaire is completed, someone on your team should reach out to the participant to schedule a 30- to 60-minute interview, which should include a series of custom questions related to the customer's experience with your product or service.

The Draft Review

After the case study is composed, you'll want to send a draft to the customer, allowing an opportunity to give you feedback and edits.

The Final Approval

Once any necessary edits are completed, send a revised copy of the case study to the customer for final approval.

Once the case study goes live — on your website or elsewhere — it's best to contact the customer with a link to the page where the case study lives. Don't be afraid to ask your participants to share these links with their own networks, as it not only demonstrates your ability to deliver positive results and impressive growth, as well.

9. Ensure you're asking the right questions.

Before you execute the questionnaire and actual interview, make sure you're setting yourself up for success. A strong case study results from being prepared to ask the right questions. What do those look like? Here are a few examples to get you started:

  • What are your goals?
  • What challenges were you experiencing before purchasing our product or service?
  • What made our product or service stand out against our competitors?
  • What did your decision-making process look like?
  • How have you benefited from using our product or service? (Where applicable, always ask for data.)

Keep in mind that the questionnaire is designed to help you gain insights into what sort of strong, success-focused questions to ask during the actual interview. And once you get to that stage, we recommend that you follow the "Golden Rule of Interviewing." Sounds fancy, right? It's actually quite simple — ask open-ended questions.

If you're looking to craft a compelling story, "yes" or "no" answers won't provide the details you need. Focus on questions that invite elaboration, such as, "Can you describe ...?" or, "Tell me about ..."

In terms of the interview structure, we recommend categorizing the questions and flowing them into six specific sections that will mirror a successful case study format. Combined, they'll allow you to gather enough information to put together a rich, comprehensive study.

Open with the customer's business.

The goal of this section is to generate a better understanding of the company's current challenges and goals, and how they fit into the landscape of their industry. Sample questions might include:

  • How long have you been in business?
  • How many employees do you have?
  • What are some of the objectives of your department at this time?

Cite a problem or pain point.

To tell a compelling story, you need context. That helps match the customer's need with your solution. Sample questions might include:

  • What challenges and objectives led you to look for a solution?
  • What might have happened if you did not identify a solution?
  • Did you explore other solutions before this that did not work out? If so, what happened?

Discuss the decision process.

Exploring how the customer decided to work with you helps to guide potential customers through their own decision-making processes. Sample questions might include:

  • How did you hear about our product or service?
  • Who was involved in the selection process?
  • What was most important to you when evaluating your options?

Explain how a solution was implemented.

The focus here should be placed on the customer's experience during the onboarding process. Sample questions might include:

  • How long did it take to get up and running?
  • Did that meet your expectations?
  • Who was involved in the process?

Explain how the solution works.

The goal of this section is to better understand how the customer is using your product or service. Sample questions might include:

  • Is there a particular aspect of the product or service that you rely on most?
  • Who is using the product or service?

End with the results.

In this section, you want to uncover impressive measurable outcomes — the more numbers, the better. Sample questions might include:

  • How is the product or service helping you save time and increase productivity?
  • In what ways does that enhance your competitive advantage?
  • How much have you increased metrics X, Y, and Z?

10. Lay out your case study format.

When it comes time to take all of the information you've collected and actually turn it into something, it's easy to feel overwhelmed. Where should you start? What should you include? What's the best way to structure it?

To help you get a handle on this step, it's important to first understand that there is no one-size-fits-all when it comes to the ways you can present a case study. They can be very visual, which you'll see in some of the examples we've included below, and can sometimes be communicated mostly through video or photos, with a bit of accompanying text.

Here are the sections we suggest, which we'll cover in more detail down below:

  • Title: Keep it short. Develop a succinct but interesting project name you can give the work you did with your subject.
  • Subtitle: Use this copy to briefly elaborate on the accomplishment. What was done? The case study itself will explain how you got there.
  • Executive Summary : A 2-4 sentence summary of the entire story. You'll want to follow it with 2-3 bullet points that display metrics showcasing success.
  • About the Subject: An introduction to the person or company you served, which can be pulled from a LinkedIn Business profile or client website.
  • Challenges and Objectives: A 2-3 paragraph description of the customer's challenges, before using your product or service. This section should also include the goals or objectives the customer set out to achieve.
  • How Product/Service Helped: A 2-3 paragraph section that describes how your product or service provided a solution to their problem.
  • Results: A 2-3 paragraph testimonial that proves how your product or service specifically benefited the person or company and helped achieve its goals. Include numbers to quantify your contributions.
  • Supporting Visuals or Quotes: Pick one or two powerful quotes that you would feature at the bottom of the sections above, as well as a visual that supports the story you are telling.
  • Future Plans: Everyone likes an epilogue. Comment on what's ahead for your case study subject, whether or not those plans involve you.
  • Call to Action (CTA): Not every case study needs a CTA, but putting a passive one at the end of your case study can encourage your readers to take an action on your website after learning about the work you've done.

When laying out your case study, focus on conveying the information you've gathered in the most clear and concise way possible. Make it easy to scan and comprehend, and be sure to provide an attractive call-to-action at the bottom — that should provide readers an opportunity to learn more about your product or service.

11. Publish and promote your case study.

Once you've completed your case study, it's time to publish and promote it. Some case study formats have pretty obvious promotional outlets — a video case study can go on YouTube, just as an infographic case study can go on Pinterest.

But there are still other ways to publish and promote your case study. Here are a couple of ideas:

Lead Gen in a Blog Post

As stated earlier in this article, written case studies make terrific lead-generators if you convert them into a downloadable format, like a PDF. To generate leads from your case study, consider writing a blog post that tells an abbreviated story of your client's success and asking readers to fill out a form with their name and email address if they'd like to read the rest in your PDF.

Then, promote this blog post on social media, through a Facebook post or a tweet.

Published as a Page on Your Website

As a growing business, you might need to display your case study out in the open to gain the trust of your target audience.

Rather than gating it behind a landing page, publish your case study to its own page on your website, and direct people here from your homepage with a "Case Studies" or "Testimonials" button along your homepage's top navigation bar.

Format for a Case Study

The traditional case study format includes the following parts: a title and subtitle, a client profile, a summary of the customer’s challenges and objectives, an account of how your solution helped, and a description of the results. You might also want to include supporting visuals and quotes, future plans, and calls-to-action.

case study format: title

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The title is one of the most important parts of your case study. It should draw readers in while succinctly describing the potential benefits of working with your company. To that end, your title should:

  • State the name of your custome r. Right away, the reader must learn which company used your products and services. This is especially important if your customer has a recognizable brand. If you work with individuals and not companies, you may omit the name and go with professional titles: “A Marketer…”, “A CFO…”, and so forth.
  • State which product your customer used . Even if you only offer one product or service, or if your company name is the same as your product name, you should still include the name of your solution. That way, readers who are not familiar with your business can become aware of what you sell.
  • Allude to the results achieved . You don’t necessarily need to provide hard numbers, but the title needs to represent the benefits, quickly. That way, if a reader doesn’t stay to read, they can walk away with the most essential information: Your product works.

The example above, “Crunch Fitness Increases Leads and Signups With HubSpot,” achieves all three — without being wordy. Keeping your title short and sweet is also essential.

2. Subtitle

case study format: subtitle

Your subtitle is another essential part of your case study — don’t skip it, even if you think you’ve done the work with the title. In this section, include a brief summary of the challenges your customer was facing before they began to use your products and services. Then, drive the point home by reiterating the benefits your customer experienced by working with you.

The above example reads:

“Crunch Fitness was franchising rapidly when COVID-19 forced fitness clubs around the world to close their doors. But the company stayed agile by using HubSpot to increase leads and free trial signups.”

We like that the case study team expressed the urgency of the problem — opening more locations in the midst of a pandemic — and placed the focus on the customer’s ability to stay agile.

3. Executive Summary

case study format: executive summary

The executive summary should provide a snapshot of your customer, their challenges, and the benefits they enjoyed from working with you. Think it’s too much? Think again — the purpose of the case study is to emphasize, again and again, how well your product works.

The good news is that depending on your design, the executive summary can be mixed with the subtitle or with the “About the Company” section. Many times, this section doesn’t need an explicit “Executive Summary” subheading. You do need, however, to provide a convenient snapshot for readers to scan.

In the above example, ADP included information about its customer in a scannable bullet-point format, then provided two sections: “Business Challenge” and “How ADP Helped.” We love how simple and easy the format is to follow for those who are unfamiliar with ADP or its typical customer.

4. About the Company

case study format: about the company

Readers need to know and understand who your customer is. This is important for several reasons: It helps your reader potentially relate to your customer, it defines your ideal client profile (which is essential to deter poor-fit prospects who might have reached out without knowing they were a poor fit), and it gives your customer an indirect boon by subtly promoting their products and services.

Feel free to keep this section as simple as possible. You can simply copy and paste information from the company’s LinkedIn, use a quote directly from your customer, or take a more creative storytelling approach.

In the above example, HubSpot included one paragraph of description for Crunch Fitness and a few bullet points. Below, ADP tells the story of its customer using an engaging, personable technique that effectively draws readers in.

case study format: storytelling about the business

5. Challenges and Objectives

case study format: challenges and objectives

The challenges and objectives section of your case study is the place to lay out, in detail, the difficulties your customer faced prior to working with you — and what they hoped to achieve when they enlisted your help.

In this section, you can be as brief or as descriptive as you’d like, but remember: Stress the urgency of the situation. Don’t understate how much your customer needed your solution (but don’t exaggerate and lie, either). Provide contextual information as necessary. For instance, the pandemic and societal factors may have contributed to the urgency of the need.

Take the above example from design consultancy IDEO:

“Educational opportunities for adults have become difficult to access in the United States, just when they’re needed most. To counter this trend, IDEO helped the city of South Bend and the Drucker Institute launch Bendable, a community-powered platform that connects people with opportunities to learn with and from each other.”

We love how IDEO mentions the difficulties the United States faces at large, the efforts its customer is taking to address these issues, and the steps IDEO took to help.

6. How Product/Service Helped

case study format: how the service helped

This is where you get your product or service to shine. Cover the specific benefits that your customer enjoyed and the features they gleaned the most use out of. You can also go into detail about how you worked with and for your customer. Maybe you met several times before choosing the right solution, or you consulted with external agencies to create the best package for them.

Whatever the case may be, try to illustrate how easy and pain-free it is to work with the representatives at your company. After all, potential customers aren’t looking to just purchase a product. They’re looking for a dependable provider that will strive to exceed their expectations.

In the above example, IDEO describes how it partnered with research institutes and spoke with learners to create Bendable, a free educational platform. We love how it shows its proactivity and thoroughness. It makes potential customers feel that IDEO might do something similar for them.

case study format: results

The results are essential, and the best part is that you don’t need to write the entirety of the case study before sharing them. Like HubSpot, IDEO, and ADP, you can include the results right below the subtitle or executive summary. Use data and numbers to substantiate the success of your efforts, but if you don’t have numbers, you can provide quotes from your customers.

We can’t overstate the importance of the results. In fact, if you wanted to create a short case study, you could include your title, challenge, solution (how your product helped), and result.

8. Supporting Visuals or Quotes

case study format: quote

Let your customer speak for themselves by including quotes from the representatives who directly interfaced with your company.

Visuals can also help, even if they’re stock images. On one side, they can help you convey your customer’s industry, and on the other, they can indirectly convey your successes. For instance, a picture of a happy professional — even if they’re not your customer — will communicate that your product can lead to a happy client.

In this example from IDEO, we see a man standing in a boat. IDEO’s customer is neither the man pictured nor the manufacturer of the boat, but rather Conservation International, an environmental organization. This imagery provides a visually pleasing pattern interrupt to the page, while still conveying what the case study is about.

9. Future Plans

This is optional, but including future plans can help you close on a more positive, personable note than if you were to simply include a quote or the results. In this space, you can show that your product will remain in your customer’s tech stack for years to come, or that your services will continue to be instrumental to your customer’s success.

Alternatively, if you work only on time-bound projects, you can allude to the positive impact your customer will continue to see, even after years of the end of the contract.

10. Call to Action (CTA)

case study format: call to action

Not every case study needs a CTA, but we’d still encourage it. Putting one at the end of your case study will encourage your readers to take an action on your website after learning about the work you've done.

It will also make it easier for them to reach out, if they’re ready to start immediately. You don’t want to lose business just because they have to scroll all the way back up to reach out to your team.

To help you visualize this case study outline, check out the case study template below, which can also be downloaded here .

You drove the results, made the connection, set the expectations, used the questionnaire to conduct a successful interview, and boiled down your findings into a compelling story. And after all of that, you're left with a little piece of sales enabling gold — a case study.

To show you what a well-executed final product looks like, have a look at some of these marketing case study examples.

1. "Shopify Uses HubSpot CRM to Transform High Volume Sales Organization," by HubSpot

What's interesting about this case study is the way it leads with the customer. This reflects a major HubSpot value, which is to always solve for the customer first. The copy leads with a brief description of why Shopify uses HubSpot and is accompanied by a short video and some basic statistics on the company.

Notice that this case study uses mixed media. Yes, there is a short video, but it's elaborated upon in the additional text on the page. So, while case studies can use one or the other, don't be afraid to combine written copy with visuals to emphasize the project's success.

2. "New England Journal of Medicine," by Corey McPherson Nash

When branding and design studio Corey McPherson Nash showcases its work, it makes sense for it to be visual — after all, that's what they do. So in building the case study for the studio's work on the New England Journal of Medicine's integrated advertising campaign — a project that included the goal of promoting the client's digital presence — Corey McPherson Nash showed its audience what it did, rather than purely telling it.

Notice that the case study does include some light written copy — which includes the major points we've suggested — but lets the visuals do the talking, allowing users to really absorb the studio's services.

3. "Designing the Future of Urban Farming," by IDEO

Here's a design company that knows how to lead with simplicity in its case studies. As soon as the visitor arrives at the page, he or she is greeted with a big, bold photo, and two very simple columns of text — "The Challenge" and "The Outcome."

Immediately, IDEO has communicated two of the case study's major pillars. And while that's great — the company created a solution for vertical farming startup INFARM's challenge — it doesn't stop there. As the user scrolls down, those pillars are elaborated upon with comprehensive (but not overwhelming) copy that outlines what that process looked like, replete with quotes and additional visuals.

4. "Secure Wi-Fi Wins Big for Tournament," by WatchGuard

Then, there are the cases when visuals can tell almost the entire story — when executed correctly. Network security provider WatchGuard can do that through this video, which tells the story of how its services enhanced the attendee and vendor experience at the Windmill Ultimate Frisbee tournament.

5. Rock and Roll Hall of Fame Boosts Social Media Engagement and Brand Awareness with HubSpot

In the case study above , HubSpot uses photos, videos, screenshots, and helpful stats to tell the story of how the Rock and Roll Hall of Fame used the bot, CRM, and social media tools to gain brand awareness.

6. Small Desk Plant Business Ups Sales by 30% With Trello

This case study from Trello is straightforward and easy to understand. It begins by explaining the background of the company that decided to use it, what its goals were, and how it planned to use Trello to help them.

It then goes on to discuss how the software was implemented and what tasks and teams benefited from it. Towards the end, it explains the sales results that came from implementing the software and includes quotes from decision-makers at the company that implemented it.

7. Facebook's Mercedes Benz Success Story

Facebook's Success Stories page hosts a number of well-designed and easy-to-understand case studies that visually and editorially get to the bottom line quickly.

Each study begins with key stats that draw the reader in. Then it's organized by highlighting a problem or goal in the introduction, the process the company took to reach its goals, and the results. Then, in the end, Facebook notes the tools used in the case study.

Showcasing Your Work

You work hard at what you do. Now, it's time to show it to the world — and, perhaps more important, to potential customers. Before you show off the projects that make you the proudest, we hope you follow these important steps that will help you effectively communicate that work and leave all parties feeling good about it.

Editor's Note: This blog post was originally published in February 2017 but was updated for comprehensiveness and freshness in July 2021.

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How to write a case study — examples, templates, and tools

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It’s a marketer’s job to communicate the effectiveness of a product or service to potential and current customers to convince them to buy and keep business moving. One of the best methods for doing this is to share success stories that are relatable to prospects and customers based on their pain points, experiences, and overall needs.

That’s where case studies come in. Case studies are an essential part of a content marketing plan. These in-depth stories of customer experiences are some of the most effective at demonstrating the value of a product or service. Yet many marketers don’t use them, whether because of their regimented formats or the process of customer involvement and approval.

A case study is a powerful tool for showcasing your hard work and the success your customer achieved. But writing a great case study can be difficult if you’ve never done it before or if it’s been a while. This guide will show you how to write an effective case study and provide real-world examples and templates that will keep readers engaged and support your business.

In this article, you’ll learn:

What is a case study?

How to write a case study, case study templates, case study examples, case study tools.

A case study is the detailed story of a customer’s experience with a product or service that demonstrates their success and often includes measurable outcomes. Case studies are used in a range of fields and for various reasons, from business to academic research. They’re especially impactful in marketing as brands work to convince and convert consumers with relatable, real-world stories of actual customer experiences.

The best case studies tell the story of a customer’s success, including the steps they took, the results they achieved, and the support they received from a brand along the way. To write a great case study, you need to:

  • Celebrate the customer and make them — not a product or service — the star of the story.
  • Craft the story with specific audiences or target segments in mind so that the story of one customer will be viewed as relatable and actionable for another customer.
  • Write copy that is easy to read and engaging so that readers will gain the insights and messages intended.
  • Follow a standardized format that includes all of the essentials a potential customer would find interesting and useful.
  • Support all of the claims for success made in the story with data in the forms of hard numbers and customer statements.

Case studies are a type of review but more in depth, aiming to show — rather than just tell — the positive experiences that customers have with a brand. Notably, 89% of consumers read reviews before deciding to buy, and 79% view case study content as part of their purchasing process. When it comes to B2B sales, 52% of buyers rank case studies as an important part of their evaluation process.

Telling a brand story through the experience of a tried-and-true customer matters. The story is relatable to potential new customers as they imagine themselves in the shoes of the company or individual featured in the case study. Showcasing previous customers can help new ones see themselves engaging with your brand in the ways that are most meaningful to them.

Besides sharing the perspective of another customer, case studies stand out from other content marketing forms because they are based on evidence. Whether pulling from client testimonials or data-driven results, case studies tend to have more impact on new business because the story contains information that is both objective (data) and subjective (customer experience) — and the brand doesn’t sound too self-promotional.

89% of consumers read reviews before buying, 79% view case studies, and 52% of B2B buyers prioritize case studies in the evaluation process.

Case studies are unique in that there’s a fairly standardized format for telling a customer’s story. But that doesn’t mean there isn’t room for creativity. It’s all about making sure that teams are clear on the goals for the case study — along with strategies for supporting content and channels — and understanding how the story fits within the framework of the company’s overall marketing goals.

Here are the basic steps to writing a good case study.

1. Identify your goal

Start by defining exactly who your case study will be designed to help. Case studies are about specific instances where a company works with a customer to achieve a goal. Identify which customers are likely to have these goals, as well as other needs the story should cover to appeal to them.

The answer is often found in one of the buyer personas that have been constructed as part of your larger marketing strategy. This can include anything from new leads generated by the marketing team to long-term customers that are being pressed for cross-sell opportunities. In all of these cases, demonstrating value through a relatable customer success story can be part of the solution to conversion.

2. Choose your client or subject

Who you highlight matters. Case studies tie brands together that might otherwise not cross paths. A writer will want to ensure that the highlighted customer aligns with their own company’s brand identity and offerings. Look for a customer with positive name recognition who has had great success with a product or service and is willing to be an advocate.

The client should also match up with the identified target audience. Whichever company or individual is selected should be a reflection of other potential customers who can see themselves in similar circumstances, having the same problems and possible solutions.

Some of the most compelling case studies feature customers who:

  • Switch from one product or service to another while naming competitors that missed the mark.
  • Experience measurable results that are relatable to others in a specific industry.
  • Represent well-known brands and recognizable names that are likely to compel action.
  • Advocate for a product or service as a champion and are well-versed in its advantages.

Whoever or whatever customer is selected, marketers must ensure they have the permission of the company involved before getting started. Some brands have strict review and approval procedures for any official marketing or promotional materials that include their name. Acquiring those approvals in advance will prevent any miscommunication or wasted effort if there is an issue with their legal or compliance teams.

3. Conduct research and compile data

Substantiating the claims made in a case study — either by the marketing team or customers themselves — adds validity to the story. To do this, include data and feedback from the client that defines what success looks like. This can be anything from demonstrating return on investment (ROI) to a specific metric the customer was striving to improve. Case studies should prove how an outcome was achieved and show tangible results that indicate to the customer that your solution is the right one.

This step could also include customer interviews. Make sure that the people being interviewed are key stakeholders in the purchase decision or deployment and use of the product or service that is being highlighted. Content writers should work off a set list of questions prepared in advance. It can be helpful to share these with the interviewees beforehand so they have time to consider and craft their responses. One of the best interview tactics to keep in mind is to ask questions where yes and no are not natural answers. This way, your subject will provide more open-ended responses that produce more meaningful content.

4. Choose the right format

There are a number of different ways to format a case study. Depending on what you hope to achieve, one style will be better than another. However, there are some common elements to include, such as:

  • An engaging headline
  • A subject and customer introduction
  • The unique challenge or challenges the customer faced
  • The solution the customer used to solve the problem
  • The results achieved
  • Data and statistics to back up claims of success
  • A strong call to action (CTA) to engage with the vendor

It’s also important to note that while case studies are traditionally written as stories, they don’t have to be in a written format. Some companies choose to get more creative with their case studies and produce multimedia content, depending on their audience and objectives. Case study formats can include traditional print stories, interactive web or social content, data-heavy infographics, professionally shot videos, podcasts, and more.

5. Write your case study

We’ll go into more detail later about how exactly to write a case study, including templates and examples. Generally speaking, though, there are a few things to keep in mind when writing your case study.

  • Be clear and concise. Readers want to get to the point of the story quickly and easily, and they’ll be looking to see themselves reflected in the story right from the start.
  • Provide a big picture. Always make sure to explain who the client is, their goals, and how they achieved success in a short introduction to engage the reader.
  • Construct a clear narrative. Stick to the story from the perspective of the customer and what they needed to solve instead of just listing product features or benefits.
  • Leverage graphics. Incorporating infographics, charts, and sidebars can be a more engaging and eye-catching way to share key statistics and data in readable ways.
  • Offer the right amount of detail. Most case studies are one or two pages with clear sections that a reader can skim to find the information most important to them.
  • Include data to support claims. Show real results — both facts and figures and customer quotes — to demonstrate credibility and prove the solution works.

6. Promote your story

Marketers have a number of options for distribution of a freshly minted case study. Many brands choose to publish case studies on their website and post them on social media. This can help support SEO and organic content strategies while also boosting company credibility and trust as visitors see that other businesses have used the product or service.

Marketers are always looking for quality content they can use for lead generation. Consider offering a case study as gated content behind a form on a landing page or as an offer in an email message. One great way to do this is to summarize the content and tease the full story available for download after the user takes an action.

Sales teams can also leverage case studies, so be sure they are aware that the assets exist once they’re published. Especially when it comes to larger B2B sales, companies often ask for examples of similar customer challenges that have been solved.

Now that you’ve learned a bit about case studies and what they should include, you may be wondering how to start creating great customer story content. Here are a couple of templates you can use to structure your case study.

Template 1 — Challenge-solution-result format

  • Start with an engaging title. This should be fewer than 70 characters long for SEO best practices. One of the best ways to approach the title is to include the customer’s name and a hint at the challenge they overcame in the end.
  • Create an introduction. Lead with an explanation as to who the customer is, the need they had, and the opportunity they found with a specific product or solution. Writers can also suggest the success the customer experienced with the solution they chose.
  • Present the challenge. This should be several paragraphs long and explain the problem the customer faced and the issues they were trying to solve. Details should tie into the company’s products and services naturally. This section needs to be the most relatable to the reader so they can picture themselves in a similar situation.
  • Share the solution. Explain which product or service offered was the ideal fit for the customer and why. Feel free to delve into their experience setting up, purchasing, and onboarding the solution.
  • Explain the results. Demonstrate the impact of the solution they chose by backing up their positive experience with data. Fill in with customer quotes and tangible, measurable results that show the effect of their choice.
  • Ask for action. Include a CTA at the end of the case study that invites readers to reach out for more information, try a demo, or learn more — to nurture them further in the marketing pipeline. What you ask of the reader should tie directly into the goals that were established for the case study in the first place.

Template 2 — Data-driven format

  • Start with an engaging title. Be sure to include a statistic or data point in the first 70 characters. Again, it’s best to include the customer’s name as part of the title.
  • Create an overview. Share the customer’s background and a short version of the challenge they faced. Present the reason a particular product or service was chosen, and feel free to include quotes from the customer about their selection process.
  • Present data point 1. Isolate the first metric that the customer used to define success and explain how the product or solution helped to achieve this goal. Provide data points and quotes to substantiate the claim that success was achieved.
  • Present data point 2. Isolate the second metric that the customer used to define success and explain what the product or solution did to achieve this goal. Provide data points and quotes to substantiate the claim that success was achieved.
  • Present data point 3. Isolate the final metric that the customer used to define success and explain what the product or solution did to achieve this goal. Provide data points and quotes to substantiate the claim that success was achieved.
  • Summarize the results. Reiterate the fact that the customer was able to achieve success thanks to a specific product or service. Include quotes and statements that reflect customer satisfaction and suggest they plan to continue using the solution.
  • Ask for action. Include a CTA at the end of the case study that asks readers to reach out for more information, try a demo, or learn more — to further nurture them in the marketing pipeline. Again, remember that this is where marketers can look to convert their content into action with the customer.

While templates are helpful, seeing a case study in action can also be a great way to learn. Here are some examples of how Adobe customers have experienced success.

Juniper Networks

One example is the Adobe and Juniper Networks case study , which puts the reader in the customer’s shoes. The beginning of the story quickly orients the reader so that they know exactly who the article is about and what they were trying to achieve. Solutions are outlined in a way that shows Adobe Experience Manager is the best choice and a natural fit for the customer. Along the way, quotes from the client are incorporated to help add validity to the statements. The results in the case study are conveyed with clear evidence of scale and volume using tangible data.

A Lenovo case study showing statistics, a pull quote and featured headshot, the headline "The customer is king.," and Adobe product links.

The story of Lenovo’s journey with Adobe is one that spans years of planning, implementation, and rollout. The Lenovo case study does a great job of consolidating all of this into a relatable journey that other enterprise organizations can see themselves taking, despite the project size. This case study also features descriptive headers and compelling visual elements that engage the reader and strengthen the content.

Tata Consulting

When it comes to using data to show customer results, this case study does an excellent job of conveying details and numbers in an easy-to-digest manner. Bullet points at the start break up the content while also helping the reader understand exactly what the case study will be about. Tata Consulting used Adobe to deliver elevated, engaging content experiences for a large telecommunications client of its own — an objective that’s relatable for a lot of companies.

Case studies are a vital tool for any marketing team as they enable you to demonstrate the value of your company’s products and services to others. They help marketers do their job and add credibility to a brand trying to promote its solutions by using the experiences and stories of real customers.

When you’re ready to get started with a case study:

  • Think about a few goals you’d like to accomplish with your content.
  • Make a list of successful clients that would be strong candidates for a case study.
  • Reach out to the client to get their approval and conduct an interview.
  • Gather the data to present an engaging and effective customer story.

Adobe can help

There are several Adobe products that can help you craft compelling case studies. Adobe Experience Platform helps you collect data and deliver great customer experiences across every channel. Once you’ve created your case studies, Experience Platform will help you deliver the right information to the right customer at the right time for maximum impact.

To learn more, watch the Adobe Experience Platform story .

Keep in mind that the best case studies are backed by data. That’s where Adobe Real-Time Customer Data Platform and Adobe Analytics come into play. With Real-Time CDP, you can gather the data you need to build a great case study and target specific customers to deliver the content to the right audience at the perfect moment.

Watch the Real-Time CDP overview video to learn more.

Finally, Adobe Analytics turns real-time data into real-time insights. It helps your business collect and synthesize data from multiple platforms to make more informed decisions and create the best case study possible.

Request a demo to learn more about Adobe Analytics.

https://business.adobe.com/blog/perspectives/b2b-ecommerce-10-case-studies-inspire-you

https://business.adobe.com/blog/basics/business-case

https://business.adobe.com/blog/basics/what-is-real-time-analytics

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6 Smart Tips for Building a Better Grocery Budget

With a few simple steps, you can rein in your spending at the supermarket.

A color illustration of a calculator with a print-out grocery list with items like "milk" and "eggs" held by a hand.

By Krysten Chambrot

Shrinking products, rising prices at the market and beyond: Shoppers have been feeling the pinch at the register for some time now. And whether it’s a new feeling or a long-lasting one, creating a grocery budget can help you feel more in control over your finances.

Budgeting “takes away the anxiety of worrying about money,” said Dasha Kennedy, known as the Broke Black Girl , a financial education platform. “Even if the income may not be where I want it to be, if there’s ever a situation, at least I know what is going on, and I know what I can do next.”

And while it may not be the most glamorous point of discussion, building a budget you can stick to can be a way of achieving your goals and putting money toward other needs.

“If there are some things you want to do, having a budget will help you know how you can make that happen,” Ms. Kennedy said.

Getting started can be daunting if you’ve never done it before, but it can be done, even if you’re not the most disciplined of savers. Below are a few tips and techniques from experts on how to set yourself up for success.

Get a Sense of Your Spending

Beth Moncel of the blog Budget Bytes calls evaluating your spending “the most important step” when you’re starting to budget.

“You need to know how much you’re spending to begin with before you even start reining it in,” she said, adding that even tracking a single week’s worth of grocery expenses can be helpful.

When she first started, she used budgeting software to help her generate spreadsheets and reports. What she used no longer exists, but apps like YNAB (formerly You Need a Budget), PocketGuard and Monarch do and will let you import all your financial accounts into a centralized hub. Or, if you prefer to keep it low-tech, gathering receipts and simply adding up expenses never hurts.

Seeing how small changes can make a big difference, Ms. Moncel said, “will really motivate you to keep going and make even bigger changes.”

Set Your Spending Amount

There’s no hard-and-fast rule for how much you should be spending on food; it can vary because of a number of factors: household size, income, location, taste, grocery store access. The most important thing is that you find something that works for you.

One standard is the 50-30-20 style of budgeting, a formula popularized in the 2006 book “All Your Worth: The Ultimate Lifetime Money Plan,” written by Senator Elizabeth Warren and her daughter, Amelia Warren Tyagi. Here’s how it works: 50 percent of your take-home pay should go toward basic necessities, 30 percent toward wants and 20 percent toward savings and paying off loans.

Of course, nearly two decades is a long time, and some financial advisers say the current reality may be closer to 60-30-10, particularly in more expensive parts of the country. Either way, and maybe especially as you begin, add up all your monthly needs (housing, critical utilities and transportation), then multiply your take-home pay by .5 (or .6, depending on which standard you follow). That number is ideally how much you should be spending on basic necessities. If your spending reality is more than that, it’s time to take stock.

Ms. Kennedy of Broke Black Girl has another approach that may be simpler for many families: calculating how much you spend on food each week. After realizing that her family of three wasn’t eating all the food they were buying, she looked at how much their daily meals were costing, on average per day, and multiplied that number by 7 to calculate her weekly budget. With that in hand, she could strategize how she approached her shopping.

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Start With Small Changes

Be realistic when it comes to all things budgeting. Setting a budget that’s too low can be discouraging and even keep you from sticking with it, Ms. Kennedy said. And suddenly making a change that doesn’t keep your lifestyle and organizational personality in mind can be another pitfall altogether.

Consider your preferences. Do you love spreadsheets and organizing? You may be the kind of person who thrives with strict, detail-oriented budgeting. Would you rather think a little less about your day-to-day spending? You might be more of a habits-based budgeter.

Rather than track all her expenses, Maria Melchor, the founder of FirstGenLiving , which helps first-generation professionals navigate their finances, keeps her spending in check by going to grocery stores she knows skew cheaper and building her shopping and eating habits around more affordable ingredients, like pantry staples and frozen vegetables.

If she feels herself spending more one week, she’ll tally that week’s bills, then multiply it by 52 to see if she thinks of this as a spending pattern that she can sustain in the long term. “I personally don’t love tracking individual expenses,” she said. “This works for me when I want to recalibrate.”

Part of being realistic also includes starting small: Doing everything at once is “kind of a recipe for disaster because it’s a really drastic change in your lifestyle,” said Ms. Moncel, of Budget Bytes. For instance, if you’re someone who doesn’t cook at all, you’re not going to become Betty Crocker overnight. Start by making one meal a week at home, and, eventually, you can work up to two or three.

It also helps to think of budgeting as a practice, one that develops over time and changes with you. When she first started, Ms. Moncel tracked her expenses obsessively, and now she’s more hands off. Her habits now reflect her budget: She no longer snacks and makes most of her meals at home. But that didn’t happen overnight. It takes time — but maybe not as long as you’d think.

“Before you know it, your habits have changed, your preferences have changed, as far as what you like to eat, and you’ll probably see a massive change in your food budget as well,” she said.

Take Stock of Your Pantry

Ms. Kennedy keeps a running spreadsheet of everything in her refrigerator and pantry, including quantity and expiration date that she updates any time she cooks or goes grocery shopping. It helps curb food waste and keeps her from overbuying, so she can put her dollars toward other ingredients.

And, if you’re splitting the grocery shopping responsibilities with a someone else, she suggests sharing lists — shopping or inventory — so that you can both stay on task.

Knowing what’s in your pantry can also keep costs down by curbing the temptation for ordering out. Ms. Melchor stocks her pantry and freezer with ingredients for a few meals she can whip together in minutes. It helps curb any urge she may have to order delivery when she’s exhausted.

Stick to a Shopping List

Once you have a sense of what’s in your pantry, you can choose a few meals and use them to build out your shopping list. You don’t have to be a strict meal planner unless you really want to, but having even a sense of a few recipes you’ll want to make in a certain week can be critical. Gravitate toward dishes that are both affordable and wonderful as leftovers — if you’re a leftovers lover, that is.

A vegetarian chili full of beans , a rich coconut-chicken curry and highly freezable stuffed shells are all good options. Whatever recipes you choose, just make sure you like them. Simply put: If you don’t like the food you’re making, you’re not going to eat it.

When she started assessing her spending, Ms. Kennedy said she realized her family was spending money on foods they hoped they would try — only to find out they weren’t eating them. It was like throwing money away.

Making a list of foods and ingredients you know you love helps you stay focused, and staying focused at the grocery store can help you save lots of money.

Be Kind to Yourself

You probably won’t become a budgeting fiend overnight. You’ll make mistakes, go over budget, come back from the store to realize you already have two jars of garlic powder. It’s all part of the process.

“When I first started budgeting, it didn’t result in some magic wand fixing everything,” Ms. Kennedy said, “but it gave me an idea of what was going on and that was what I needed to grab ahold of my finances.”

And that may be all it takes to get you started.

Follow New York Times Cooking on Instagram , Facebook , YouTube , TikTok and Pinterest . Get regular updates from New York Times Cooking, with recipe suggestions, cooking tips and shopping advice .

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HECS indexation to be overhauled in budget with $3 billion in student debt 'wiped out'

Mortar board sitting on a pile of money

Millions of Australians with student loans will have hundreds of dollars wiped from their HECS debts as the federal government rolls out its plans for cost-of-living relief in the upcoming budget.

Every June HECS debts are indexed and bumped up a few percentage points to make sure the amount owed keeps up with inflation.

For almost 35 years indexation has been calculated based on the Consumer Price Index (CPI), which is now at historic highs.

Last year's 7.1 per cent increase was the largest hike since 1990 leaving some in a debt spiral with loans increasing faster than they could be repaid .

Annual HECS indexation will now be calculated on whichever figure is lower out of CPI and the Wage Price Index (WPI).

The policy will be backdated to June 1 2023, which means last year's 7.1 per cent indexation will be lowered to the WPI of 3.2 per cent.

"This will wipe out around $3 billion in student debt from more than three million Australians," Education Minister Jason Clare said.

HECS debt indexation to 'wipe out what happened last year'

The government released a wide-ranging review of higher education called the Australian Universities Accord earlier this year.

It warned student debt levels, which had reached $74 billion, were turning people off universities and recommended making HECS "simpler and fairer".

Among its recommendations was indexing HELP loans to whichever was lower out of CPI and WPI.

Mr Clare said adopting the reform and backdating it to last year would help ensure HECS debts did not rise faster than wages in future.

"This will wipe out what happened last year and make sure it never happens again," he said.

Students and graduates had been bracing for another large indexation hit this year of about 4.7 per cent .

The increases had led to a growing backlash with some students so despondent they were considering leaving the country .

How much will you save on your HECS debt?

Instead of another dreaded rise, students will now receive an indexation credit.

Last year's indexation rise of 7.1 per cent will be lowered to 3.2 per cent under the new policy.

For a student with the average debt of $26,494 that means an indexation credit of about $1,200 for the last two years if legislation reforming HECS is passed after the budget.

The debt relief will also apply to apprentices who owe money through the VET Student Loan program or Australian Apprenticeship Support Loan.

These loans work in a similar way to HECS but for young people undertaking a course at TAFE or an independent higher education provider.

According to the latest available figures from 2022 around 30,000 students owed about $220 million.

"This continues our work to ease cost-of-living pressures for more apprentices, trainees and students, and reduce and remove financial barriers to education and training," Skills and Training Minister Brendan O'Connor said.

"By backdating this reform to last year, we're making sure that apprentices, trainees and students affected by last year's jump in indexation get this important cost-of-living relief."

Wider university reforms may be ahead in the budget

There will likely be more money to fund wider-ranging changes to universities recommended in the government's Accord review.

Its other recommendations included:

  • reviewing bank lending practices so that HECS debts didn't prevent people from borrowing money to buy a house
  • changing the timing of indexation so it occurred after annual compulsory payments
  • repealing the previous governments Job-ready Graduates program which increased the cost of some degrees and lowered others

The Greens have been pushing the government to go further and may demand further changes to support the legislation in the Senate.

As cost-of-living pressures have grown, so too has momentum for change.

A recent petition from MP Monique Ryan calling for indexation changes attracted more than 285,000 signatures.

Shadow Education Minister Sarah Henderson has also called for the government to act .

The government's budget will be delivered on May 14.

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The Irish Times view on the latest exchequer figures: temptation for the Government

If the coalition is to make the case that it can be relied upon to manage the public finances, then it cannot credibly do so if its tries to buy votes on budget day..

case study how do i budget

Minister for Finance Michael McGrath: faces pressure to announce a generous budget later this year. (Photo: Sam Boal/Collins Photos )

It is too early in the year to predict the likely outcome for the exchequer finances this year, or what this might mean for the budget in October. But some trends are clear after Friday’s exchequer figures for April . Spending continues to rise rapidly and is ahead of budget – it is difficult to see this coming back fully into line. Meanwhile, tax revenues are reasonably strong ; income tax is running 7 per cent ahead of last year and the Department of Finance says that early weakness in corporation tax is due to “timing factors” relating to payments.

As of now, the likelihood is that the Government will meet or come close to achieving its public finance targets for 2024 and that it will face into framing the budget on the basis of having significant room for manoeuvre. One – welcome – constraint is the commitment to put cash aside into two funds saving for the future. Nonetheless, the early signs are that budget ministers Michael McGrath and Paschal Donohoe will come under pressure to loosen the reins in terms of tax cuts and spending measures, as a general election comes into view.

It is worth noting that a significant rise in spending is already planned into the figures for 2025. There will also be welfare changes to account for inflation. Meanwhile, it is also appropriate to adjust tax bands and credits to ensure that the proportion paid in tax does not go up as wages rise.

However, going beyond this would be a mistake, particularly in an economy which is operating at or near full capacity in many areas. Whatever the outcome on corporate tax this year, committing too much additional cash next year would also ignore the risks in this area, which have been well spelled out.

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In particular, there is no case to repeat the universal once-off measures – including the expensive energy credits – which have featured over the past couple of years. Poorer households may need to be protected, for sure, but this is better done via permanent changes to welfare programmes. Wholesale energy prices have come down sharply and, provided this holds, costs to consumers should continue to fall. They will not decline to the levels seen before the big spike in prices, but it is a mistake for the Government to try to cover the costs of increasing bills for all households on an ongoing basis.

Electoral considerations will lead to pressure for more budgetary largesse. Already Fine Gael and Fianna Fáil have been competing in making promises, some reasonable but some not. If the Coalition is to make the case that it can be relied upon to manage the public finances, then it cannot credibly do so if its tries to buy votes on budget day. Strong tax growth and relatively cautious management have kept the budget in surplus and left options for the future. This is a position that needs to be protected.

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Israel must stop its military operation and pull back from further action in rafah, it is vital to get results from the massive state spending on housing, the latest exchequer figures suggest that the government will face pressure to announce a generous budget, as the results came in for the uk elections, it was grim news for the tories, cooperation between countries is the only way to deal with the migrant crisis, drimnagh murder victim josh itseli (20) was shot by assailants in passing car which then crashed, gunfire, crashed cars, a pipe bomb and a killing: chaotic violence unfolds in drimnagh, anti-immigration protesters in dublin are met by counter-demonstration, truck trailer containing €150,000 worth of meat stolen from dublin petrol station, trinity college dublin to divest from investments in israeli companies that feature on un ‘blacklist’, latest stories, surge in new office space in dublin despite rise in vacancy rates, dale farm to invest €82m expanding ni cheddar factory, ‘there is a lesson that will never feature on a school timetable but which we could all benefit from’, ‘sustainability’ is a turn-off, so try selling a good life, why don’t auditors find fraud.

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The fishy death of Red Lobster

Endless Shrimp didn't sink the seafood chain. Wall Street did.

case study how do i budget

With the chain on the verge of bankruptcy, it has become abundantly clear that Red Lobster letting customers eat all the shrimp their hearts desire was not a great business idea . It's also not the reason the restaurant is in a deep financial mess .

In mid-April, Bloomberg reported the debt-laden seafood chain and home of beloved cheddar biscuits was considering filing for Chapter 11 bankruptcy protection. Red Lobster is being bogged down by increased labor costs and expensive leases on its restaurants. Some observers were quick to blame the financial woes on its decision last year to make its "Endless Shrimp" promotion, which used to be an occasional, limited-time offering, permanent. The move was not a smart one. While Red Lobster increased traffic somewhat, people coming in to chow down on all-you-can-eat shrimp was a money bleeder. The company blamed Endless Shrimp for its $11 million losses in the third quarter of 2023, and in the fourth quarter, the picture got even worse, with the restaurant chain seeing $12.5 million in operating losses.

But the story about what's gone wrong with Red Lobster is much more complicated than a bunch of stoners pigging out on shrimp (and, later, lobster ) en masse. The brand has been plagued by various problems — waning customer interest, constant leadership turnover, and, as has become a common tale, private equity's meddling in the business.

"If anything, the Endless Shrimp deals are probably as much a symbol of just either desperation or poor management or both," Jonathan Maze, the editor in chief of Restaurant Business Magazine, said.

Red Lobster first opened in Lakeland, Florida, in 1968 and was acquired by the food conglomerate General Mills in 1970. General Mills then spun the chain off in 1995 along with the rest of its restaurant division, which also included Olive Garden, as Darden Restaurants. In 2014, amid flagging sales and pressure from investors, Darden sold Red Lobster for $2.1 billion to Golden Gate Capital, a San Francisco private-equity firm.

If anything, the Endless Shrimp deals are probably as much a symbol of just either desperation or poor management or both.

To raise enough cash to make the deal happen, Golden Gate sold off Red Lobster's real estate to another entity — in this case, a company called American Realty Capital Properties — and then immediately leased the restaurants back. The next year, Red Lobster bought back some sites, but many of its restaurants were suddenly strapped with added rent expenses. Even if Darden had kept Red Lobster, it's not clear it would have taken a different route: A press release from the time says it had contacted buyers to explore such a transaction. But in Maze's view, the sale of the real estate was sort of an original sin for Red Lobster's current troubles. He compared it to throwing out a spare parachute — chances are, you'll be OK, but if the first parachute fails, you're in deep trouble.

"The thing that private equity does is just unload assets and monetize assets. And so they effectively paid for the purchase of Red Lobster by selling the real estate," he said. "It'll probably be fine, generally, but there's going to come a time in which your sales fall, your profitability is challenged, and your debt looks too bad, and then suddenly those leases are going to look awfully ugly."

That time, according to recent reporting, is now. With struggling sales and operational losses, the leases are an added headache that is helping push the company to the brink, though bankruptcy may help Red Lobster get some wiggle room on them.

Eileen Appelbaum, a codirector of the Center for Economic and Policy Research, a progressive think tank, and a longtime private-equity critic, said in 2014 that private equity wouldn't be the solution to Red Lobster's ills. She isn't surprised about how this is all turning out.

"Once they sell the real estate, then the private-equity company is golden, and they've made their money back and probably more than what they paid," she said, noting that this was a common theme in other restaurants and retailers and adding: "The retail apocalypse is all about having your real estate sold out from under you so that you have to pay the rent in good times and in bad."

After the real estate move, Golden Gate sold 25% of the company in 2016 to Thai Union, a Thailand seafood company, for $575 million and unloaded the rest of the company to an investor group called the Seafood Alliance, of which Thai Union was a part, in 2020. Golden Gate likely came out ahead, but the same can't be said for Thai Union, which also controls the Chicken of the Sea brand. It is now looking to get out of its stake in Red Lobster and took a one-time charge of $530 million on its investment in the fourth quarter of last year. In 2021, Red Lobster refinanced its debt, with one of its new lenders being Fortress Investment Group, an investment-management group and private-equity firm. According to Bloomberg, it's one of the "key lenders" involved in debt negotiations now.

Beyond the pandemic-related troubles that hit restaurants across the country , analysts and experts say that Red Lobster's particular problems are attributable to a mix of poor brand positioning and unstable leadership. The seafood-restaurant business is a tough one in the US, and people who are hankering for lobster or fish are increasingly going to steak houses that offer those options, said Darren Tristano, the CEO and founder of Foodservice Results, a food-industry consultancy.

"What's truly happened with Red Lobster is that the consumer base has changed and Red Lobster hasn't," he said. "Red Lobster isn't losing to a competitor in their space — they're losing to competitors outside their space."

John Gordon, a restaurant analyst in San Diego, said Red Lobster had been on the decline for 20 years but that it didn't "fall on the knife" until Thai Union got it. "They were totally unprepared to hold a casual-dining restaurant," he said. Kim Lopdrup, Red Lobster's longtime CEO, retired in 2021, and since then, the restaurant hasn't had much in the way of stable leadership. His successor resigned after only a matter of months, and the role remained vacant for more than a year before someone else was appointed. He's left, too, and now Jonathan Tibus, an expert in restructuring, is at the helm.

"One of the problems is that Thai Union just had no credibility in terms of recruiting a new CEO," Gordon said.

Essentially, Red Lobster finds itself in a landscape where there just aren't a lot of bright spots. Add on the weight of the debt and lease obligations the company's private-equity owners saddled the brand with, and a turnaround becomes a gargantuan task.

"It's hard to blame leadership when you have a problem that is unsolvable — I mean, getting the consumer back in the door, increasing traffic. All-you-can-eat shrimp can only do so much," Tristano said.

Red Lobster did not respond to a request for comment for this story. Golden Gate declined to comment. Thai Union pointed to a press release about its intention to exit its investment and said it didn't wish to comment further.

One bad promotion should not doom a restaurant chain like that.

As to what drove Red Lobster to the edge, it's clear that despite not being a very good idea, the blame doesn't fall on Endless Shrimp. Years of changing tastes, tough industry conditions, and poor brand management all contributed to the chain's difficult position. But plenty of other restaurants have faced similar issues and aren't on the verge of bankruptcy. What separates Red Lobster is a decade of private-equity and investor tampering. Pinging from owner to owner makes it hard to settle on a turnaround vision. The company faces challenges that necessitate a long-term view that requires patience — the kind that the short-term-focused Wall Street often struggles to tackle. Whether Red Lobster can turn it around from here remains to be seen: Even if it files for bankruptcy protection, the chain may not disappear. Plenty of companies go bankrupt and keep on keeping on.

"You've got to at least be able to pay your bills, and what's happened over the last five years is the cost of operating a restaurant has taken off," Maze said. "One bad promotion should not doom a restaurant chain like that."

Emily Stewart is a senior correspondent at Business Insider, writing about business and the economy.

About Discourse Stories

Through our Discourse journalism, Business Insider seeks to explore and illuminate the day’s most fascinating issues and ideas. Our writers provide thought-provoking perspectives, informed by analysis, reporting, and expertise. Read more Discourse stories here .

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    Allow about 30 minutes. Draw up two monthly budgets for an 18-year-old who's still at school but who has a part-time job. Draw up the budgets for the months of December and January and identify whether there's a surplus of income over expenditure or an excess of expenditure over income. Explain the differences between the two months.

  10. Case Study: How Do I Budget?

    In this case study, students are given a real-life scenario and will approach these very concerns by helping a "friend" create a budget for her life. This is a fantastic way to get students thinking about how they can budget their money effectively now, in college, and beyond. Next Gen Personal Finance offers a full semester course curriculum ...

  11. How to Write an Effective Case Study: Examples & Templates

    Case study examples. Case studies are proven marketing strategies in a wide variety of B2B industries. Here are just a few examples of a case study: Amazon Web Services, Inc. provides companies with cloud computing platforms and APIs on a metered, pay-as-you-go basis.

  12. How to Write a Case Study: Bookmarkable Guide & Template

    2. Determine the case study's objective. All business case studies are designed to demonstrate the value of your services, but they can focus on several different client objectives. Your first step when writing a case study is to determine the objective or goal of the subject you're featuring.

  13. Budget Analysis: 4-Step Guide

    As a result, your budget needs to be analyzed and adjusted more frequently. On the other hand, if your company is more established and you tend to stay within your budgeted numbers, you might not need to do budget analysis as frequently. 2. Look for Variances. After you decide on a frequency, the next step is to start analyzing the numbers.

  14. Case Study A Budget Worksheet

    Monthly Budget Worksheet—Lena and Jenny (Case Study 1) Monthly Budget Worksheet—Ellen (Case Study 2) Monthly Budget Worksheet—John (Case Study 3) Monthly Budget Worksheet—Richard (Case Study 4) Monthly Budget Worksheet—Elizabeth (Case Study 5) We teach, learn, lead and serve, connecting people with the University of Wisconsin, and ...

  15. Mastering your finances: A Budget App Case Study for Financial ...

    Creating budgets, especially using an application is something most people take for granted, this is why I decided to make this my first case study by designing a budget app and make this as user ...

  16. Budgeting process case studies demonstrate how to keep it simple

    Budgeting process case studies. To illustrate, here are two budgeting process case studies from the website of Centage, a vendor that addresses the budgeting needs of midmarket companies and beyond. They discuss two customers' experiences, both the mechanics of working with the software and an explanation of the relevant business issues.

  17. How to write a case study

    Case study examples. While templates are helpful, seeing a case study in action can also be a great way to learn. Here are some examples of how Adobe customers have experienced success. Juniper Networks. One example is the Adobe and Juniper Networks case study, which puts the reader in the customer's shoes.

  18. Case Study Budgeting: A Critical Tool for Long-Term Success

    Building a successful business depends on thorough and effective financial planning. Budgeting is one of the most critical tools of this planning process. When done correctly and by professionals ...

  19. Budgeting for Analysis

    The secret to proper budgeting is twofold: (1) Accurate source data allows creation of a realistic budget. (2) A management plan based on that budget to achieve the desired result. The owner ...

  20. How Do I Budget?: NGPF Case Study

    budgeting - how do i budget activity - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. Scribd is the world's largest social reading and publishing site.

  21. How to Create a Grocery Shopping Budget

    Either way, and maybe especially as you begin, add up all your monthly needs (housing, critical utilities and transportation), then multiply your take-home pay by .5 (or .6, depending on which ...

  22. How Do I Budget?: Case Study

    Budgeting CS_ How Do I Budget_ - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free.

  23. Budgeting Case Studies

    No Case Studies yet, coming soon! Back to Budgeting Unit View All Curriculum View All Case Studies. Web survey powered by SurveyMonkey.com. Create your own online survey now with SurveyMonkey's expert certified FREE templates.

  24. HECS indexation to be overhauled in budget with $3 billion in student

    The policy will be backdated to June 1 2023, which means last year's 7.1 per cent indexation will be lowered to the WPI of 3.2 per cent. "This will wipe out around $3 billion in student debt from ...

  25. The Irish Times view on the latest exchequer figures: temptation for

    If the Coalition is to make the case that it can be relied upon to manage the public finances, then it cannot credibly do so if its tries to buy votes on budget day.

  26. Kristi Noem's book rollout has put the governor in an unwanted ...

    For South Dakota Gov. Kristi Noem, much of the 2024 campaign cycle has turned out to be a case study in what not to do to rise into potential vice presidential contention. That includes the latest ...

  27. The demise of Red Lobster is a perfect case study in how to kill a business

    The move was not a smart one. While Red Lobster increased traffic somewhat, people coming in to chow down on all-you-can-eat shrimp was a money bleeder. The company blamed Endless Shrimp for its ...