resume sample for assistant manager

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7 Assistant Manager Resume Examples for 2024

Assistant Manager

Best for senior and mid-level candidates.

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Assistant Manager Resume

• Assistant Manager Resumes by Retail Roles
• Assistant Manager Resumes by Role
• Write an Assistant Manager Resume

An assistant manager’s job is to help organize and run daily operations. The assistant manager works for the manager, taking on any duties required, and must be capable of filling in for them whenever needed.

Your responsibilities include, but are not limited to, hiring and training sales associates, tracking and ordering inventory, ensuring the sales team meets its goals, and that customers are satisfied. 

Listing all of these  skills on your resume  can feel a bit overwhelming.  We reviewed countless assistant manager resumes learning what works and what doesn’t, to help you get more interviews .

Our seven assistant manager resume samples and cover letter maker are a great place to start to help you land your next job in 2024.

or download as PDF

Why this resume works

• Placed at the top, it’s the first thing a prospective employer will see. 
• Read the job listing first to discover what they’re looking for and match your summary to their hiring needs, provided what you write is truthful.
• Your summary should showcase any specializations you’ve acquired over the years. 
• Showing a history of meeting goals is important, especially for an assistant manager. 
• You’ll have other areas on your resume to express your personality, but employers seek candidates who can get the job done—metrics express that quickly and powerfully.

Assistant Store Manager Resume

• If this is your first assistant store manager role, consider listing a  resume objective  to express your desire for the position and fill any extra space.
• Customize your objective by weaving in keywords from the job description and mentioning the business by name.
• Write your  resume skills  to match what the employer is seeking by reading the job description and thinking about the skills you’ve learned that precisely align.
• Keep your skill count at a manageable number (6–10), and don’t exaggerate.

Retail Assistant Manager Resume

• When writing your objective, try to list skills that match the job description keywords, provided what you’re writing is true.
• Keep your objective to a two-to-three-sentence snapshot of your best self and most relevant proficiencies.
• Your chance of getting an interview starts with a  well-written resume , so your retail assistant manager resume should give your potential employer quick, concise insight into who you are and what you have to offer.
• Reverse-chronological  resume formatting  allows the hiring manager to see what you’ve done most recently while reviewing further back in time if they choose.

Assistant General Manager Example

• Companies look to hire those who handle tasks like leading daily operations and generating profits simultaneously. If you have experience with any management tools, be sure to list them down too!

Assistant Branch Manager Resume

• If you’ve led a group before, you understand the actions to undertake to get the job done. Your leadership and software skills show employers that you know how to handle subordinates, delegate tasks, maintain accuracy in financial reports, and keep risks at a minimum.

Restaurant Assistant Manager Resume Example

• Your restaurant assistant manager  resume template  should be able to effortlessly tell the story of your history with the restaurant business.
• Double-check your resume  for easy readability while avoiding “filler” words or fluff. A keen manager will identify attempts to make a light resume longer and may question the truth behind what you write.
• Use metrics to show how you met your goals—numbers express impact better than words.
• Excellent metrics can include how many customers you greeted, the number of team members you collaborated with, or the percentage you helped increase revenue.

Gym Assistant Manager Resume

• A gym assistant manager position is a niche role. If you’re hoping to move into management or continue as an assistant manager at a new gym, you must already understand the overall industry.
• Read the  job description  carefully so you can  write your resume  to include the keywords listed.
• Words like managed, led, supervised, and conducted display the action you took when leading a team.
• If you’ve already been an assistant manager, you’ve likely racked up impressive numbers—sales, up-sells, member attrition, etc. Use these metrics to show your ability to perform. 
• When providing numbers and statistics, give them in the context of time—over what period did you achieve your goals?

Related resume guides

• Retail Manager

How to Write an Assistant Manager Resume

Follow these steps to show hiring managers you’re ready for the responsibility that comes with being an assistant manager: 

For an assistant manager role, you want to show how you’ve taken on more responsibility and grown as a leader over time. This means you’ll want to start with your most recent, most experienced job and leave the bottom of your resume for less relevant roles.

So, leave that cashier role you had six years ago at the bottom and add your retail associate and assistant management roles toward the top of your resume.

First assistant manager role? Write a career objective that tells hiring managers why you’re right for this role. It’s not enough to just say you’ve got the skills; be sure to customize these two or three sentences to the job description.

What do we mean by this? For instance, if a company’s job listing talks about wanting a leader who’s organized, good with people, and savvy with tech, those phrases are clues for you when writing an objective for your resume, which could look something like this:

Natural leader ready to serve as Fabric Outlet’s assistant store manager, where my outstanding organizational abilities, people skills, relationship building, and knowledge of computer-based management systems will ensure efficient and effective store operations at your brick-and-mortar location.

Assistant managers are needed in every industry, so tailor your resume to the exact role. If you’re applying to be an assistant manager at a gym, your resume skills and job description bullet points should reflect the requirements of that particular role.

As an example, you might want to place emphasis on sales and managing memberships. On the other hand, if you’re applying to be an assistant manager at a shoe store, you might emphasize team morale and managing store inventories.

Highlight these skills and job achievements in your resume, but you can go into more detail on your assistant manager cover letter .

Closely following our previous point, choose skills that match the exact position—and, of course, what you’re able to do. As an assistant manager at a hospital, you might need skills in staffing and a bachelor’s degree in nursing. In food service, assistant management skills might include training staff and managing payroll. In the hospitality industry, performance appraisals, record keeping, and writing standard operating procedures could all be skills pertinent for the assistant manager position.

• • Identified, hired and trained the best talents (100+) to join the 5 stores
• • Increased postpaid channel productivity from 25% to 69% (national best -2019)
• • Managing a total of 10 stores across 2 cities, leading 70+ employees
• • Achieved a sales growth of 20% in 2020 despite global pandemic
• • Store revenue increased from $3MN in year one launch to $5.2MN per annum in the 4 years as store manager
• • Channel revenue increased with 38% and 15% EBITDA compared to 2013
• • Opened 45 Stores in 5 years
• • Tripled sales goals an average of 15% YoY
• • Analyzed sales data, including profit and loss statements, to compose a store budget that cut costs by 30%
• • Opened 2 new stores E2E in Sydney and Adelaide
• • Led the Retail organization toward profitability and efficiency: +15% EBIT
• • Led a team of 10 Sales Associates and ensured exceptional customer service was provided
• • Functioned as management representatives in the activities related to ISO 9001, ISO 14001, and OHSAS 18001

9 Assistant Manager Resume Examples & Guide for 2024

Your assistant manager resume must showcase exceptional leadership skills. Detail your experience in team management and project coordination clearly. Demonstrate your ability to handle responsibilities by mentioning quantifiable achievements in previous roles. Highlight your familiarity with industry-specific tools and best practices to stand out.

All resume examples in this guide

Assistant Business Manager

Assistant Finance Manager

Assistant Production Manager

Deputy Manager

Assistant Store Manager

Retail Assistant Manager

Restaurant Assistant Manager

Gym Assistant Manager

Resume guide, how to write an assistant manager resume, how to create an assistant manager resume header, how to write a summary or objective section for your assistant manager resume, making your experience section stand out, crafting the skills section for your assistant manager resume, is an education section necessary for your assistant manager resume, does your resume need an assistant manager training or courses section, key takeaways.

Seeking an assistant manager role?

Assistant managers are in demand across various settings such as stores, offices, branches, and companies.

Your presence is crucial, especially during challenging times.

Thus, organizations require your skills for numerous reasons.

You exhibit reliability, dependability, and assume responsibilities when the manager is unavailable.

Supervising other employees, you encourage them to achieve optimal outcomes.

You enhance staff performance, inspiring them to progress and acquire new capabilities to flourish.

All these factors contribute to driving exceptional results for the company.

But, how do you convey this on a resume?

This guide will instruct you on crafting the ultimate assistant manager resume to secure your dream job.

In this assistant manager resume tutorial, you will discover:

• Distinctive assistant manager resume samples;
• Methods for crafting an engaging resume header and summary;
• Optimal ways to present your work experience based on the job application;
• 17 essential soft and core skills for assistant managers, suitable for various roles across companies;
• The importance of an education section and leveraging it to your benefit.

Looking for a related resume?

• General Manager Resume ;
• Executive Assistant Resume ;
• Project Manager Resume ;
• Product Manager Resume ;
• Store Manager Resume ;
• Sales Manager Resume ;
• Marketing Manager Resume .

Like it or not:

The resume serves as your initial point of contact with recruiters, and it's the basis upon which you'll be evaluated before securing a job.

Although it cannot fully represent you, it remains the sole avenue to landing your dream job.

Your assistant manager resume is more than just a document; it's the gateway from your current situation to your desired position.

It shapes the recruiter's first impression of you and influences their decision to hire you.

In this guide, we'll concentrate on that.

We'll provide a step-by-step method for crafting a winning assistant manager resume.

Let's begin.

How to split your assistant manager resume:

• Summary/Objective:
• Experience:

What do recruiters look for in assistant manager resumes?

• In-depth knowledge around customer management and support;
• Strongest results and achievements from your previous jobs;
• Teamwork and leadership qualities which allow you to foster a positive work environment;
• Relevant education and training in assistant management;
• Ability to supervise, train, and develop new employees.

The header is the first section recruiters read.

As such, it always appears as a separate section at the top of your resume.

Therefore —

To be effective, it should contain only essential information about you.

While the header's content may vary between jobs, the overall structure remains consistent.

For assistant managers across industries, the contact details include:

• Phone number;
• Email address;
• LinkedIn profile.

Beyond these details, anything extra is unnecessary. In fact, adding more can make your header appear cluttered and unprofessional.

Now, let's examine some assistant manager resume examples for guidance.

In this example, several minor mistakes may cost you numerous job opportunities.

For instance:

The email address appears unprofessional, resembling an online gaming tag.

This creates a negative impression, especially if other candidates use professional email addresses.

Ensure you utilize professional email providers such as Gmail, Outlook, or iCloud.

Adhere to these professional email formats:

• [email protected];
• [email protected];
• [email protected];
• [email protected];
• [email protected];
• [email protected].

Remember: never use your current work address.

Additionally:

This header lacks a home address, which is essential for assistant manager positions.

Many businesses prefer hiring assistant managers near their location to avoid transportation issues or constant delays.

The job title could better align with the job application. Not all assistant managers have the same responsibilities and duties, as their experiences and performances may vary depending on the work environment.

Popular examples include:

• Assistant branch manager;
• Assistant general manager;
• Assistant office manager;
• Assistant store manager.

Adjust your resume's job title to match the specific job application.

Let's examine improved examples to enhance your resume.

Did you notice the inclusion of location in the header?

The location format for your assistant manager resumes should be:

City, State, Zip Code.

As mentioned earlier, companies hiring assistant managers often prefer local candidates. Thus, including your precise location can increase your chances of being noticed.

There's no need to include your full address in the header.

Ensure you incorporate a link to your LinkedIn profile for a more professional appearance. Keep your profile up-to-date and complete.

Do you know what distinguishes a bad resume from a good one?

There are numerous factors.

However, a common trait among all bad resumes is that they are never read.

Hiring managers quickly glance at a resume before deciding to read it. If it appears cluttered, unprofessional, and generic, they'll skip it within seconds.

Even with similar content, some resumes are not taken seriously.

It's due to the summary or objective.

If you have prior experience in the job, you'll write a resume summary . If not, you'll opt for a resume objective to emphasize your interest and future plans to the recruiter.

Both summary types serve as brief introductions to your resume.

They convey a lot of information in a few sentences, which recruiters use to determine whether they'll read the entire resume or ignore it.

Here's the key to writing outstanding summaries:

Stay relevant.

While it may seem obvious, many candidates apply for jobs with generic summaries that barely describe their experience and skills.

Here's the deal:

Your resume summary must be long enough to introduce you and highlight your best qualities , but not excessively lengthy.

It should include the following information:

• Years of experience;
• Strongest, most relevant skills;
• Results and achievements;
• Future career plans.

With that said,

Let's examine these two samples.

You might be wondering —

This summary seems suitable and relevant to the job — what's wrong with it?

Indeed, it displays relevant experience and skills.

It lacks details.

There are no metrics or specific information about the candidate's performance.

Moreover, it's generic.

Any applicant could use it, and the hiring manager wouldn't be able to discern any differences.

But most importantly:

The summary is focused on the applicant's benefit, which recruiters may not appreciate.

Now, let's make some adjustments.

This example is the kind that will get you hired.

The entire summary is highly specific and brimming with details. It emphasizes the candidate's expertise and skills — and supports them with solid metrics.

The best part?

The final sentence.

It's tailored to the hiring company and demonstrates genuine interest from the candidate to adapt to the new role.

How to write an assistant manager resume objective

If you're composing a resume objective, it implies that you're inexperienced in the job.

But don't worry.

You'll compensate for your lack of experience in the rest of the resume.

Whether you're a recent graduate or entering a new industry, you'll follow the same steps. The exact principles we used when writing the summary still apply here.

• Keep it specific and relevant to the job offer.
• Let it convey your motivation and eagerness to learn and contribute to the business's growth.
• Outline your career plans and professional goals. Show how they align with the company's best interests.

Having captured the recruiter's attention, it's time to leave a lasting impression.

At this stage, competition remains fierce.

While weaker candidates have been eliminated, your toughest rivals persist, also vying for the job.

However, fear not.

We have compiled a list of tips to help you distinguish yourself and secure the position.

Become a unicorn among horses.

How can you achieve this?

The experience section enables you to emphasize your job expertise and accomplishments.

Highlight the positive outcomes you provided for previous employers, supported by concrete metrics and robust figures .

This section is also an opportunity to showcase your leadership, teamwork, empathy, customer care, and industry-specific retail skills.

For a clearer understanding, let's explore more assistant manager resume examples.

• • Handled news staff members training and evaluation
• • Responsible for store budget management
• • Contributed to increasing profit margins and sales through effective sales techniques

The experience section should focus on job duties that are highly relevant to the position in question.

Including unrelated duties suggests a lack of research and preparation, resulting in a generic and unqualified appearance.

Such oversights can lead to missed opportunities.

Additionally, be sure to quantify your accomplishments.

Recruiters often assess managerial roles through numerical data.

Poor management can result in subpar outcomes.

Support your assertions with figures from your previous roles.

Furthermore:

Steer clear of phrases like "responsible for" or "helped with."

Opt for concise action verbs instead, ensuring your sentences are brief and easily digestible, while still employing potent action verbs.

Now, let's apply these changes and review the final outcome.

• • Trained and supervised 17 new staff members in POS systems, inventory control, and customer service
• • Managed all store costs and budget reports to maximize sales and increase profitability.
• • Increased revenue by 11% providing quality customer service and monitoring clothing and labor costs.

Do you notice the changes?

The distinctions are evident.

Even without recruiter expertise, the superior candidate is apparent when comparing the two examples.

Guidelines for writing assistant manager job duties:

• Employ solid metrics to showcase your success in previous roles.
• Present skills and qualifications within a context to demonstrate their relevance.
• Utilize direct action verbs to strengthen and persuade with your sentences.

Assistant manager duties for resumes

• Address customer complaints according to company policies and procedures;
• Oversee and maintain store inventory;
• Manage product quality and on-shelf availability;
• Prepare daily sales and inventory reports for upper management;
• Supervise and motivate staff to enhance performance;
• Collaborate with managers from other store branches;
• Train and support new employees;
• Ensure staff adherence to company guidelines;

Recruiters often ask themselves:

What skills are essential for an assistant manager?

With a clear understanding of the ideal candidate, they begin their search.

In the skills section , present yourself as that candidate by emphasizing the qualities that make you the best fit for the job.

Address all concerns, showcase your communication skills, highlight store management knowledge, and demonstrate leadership and decision-making abilities.

Ensure your skills are highly specific.

First, determine the company's needs.

The job description , particularly the requirements section, holds the answers.

Read it carefully, looking for keywords and identifying significant challenges and pain points.

Once you grasp these aspects, you can present yourself as the perfect solution.

For instance, if the job requirements state:

• Address customer inquiries and complaints

Emphasize these assistant manager skills:

• De-escalation;
• Communication;
• Empathy and compassion.

We've compiled a list of highly specific job skills to make the process even easier. Simply choose the most relevant ones and include them in your resume.

17 essential assistant manager skills for any resume

Keep in mind:

The skills on our list vary based on your industry and expertise.

Assistant managers serve diverse roles depending on company needs.

A retail store assistant manager's responsibilities differ from those of an assistant branch manager.

Select the skills most relevant to the position you are applying for.

7 assistant manager core skills for your resume:

• Accounting ;
• Budgeting ;
• POS systems;
• MS Office .

Assistant manager soft skills for a resume:

• Leadership ;
• Communication ;
• Management and motivation;
• Delegation;
• Time management ;
• Conflict management ;
• Customer orientation;
• Problem-solving .

You may now be curious:

What are the education requirements for assistant manager positions?

We've examined numerous assistant manager job applications.

Regrettably:

A definitive answer regarding training and education remains elusive.

It appears that companies' degree requirements vary based on their size.

For instance, a recruiter at Walmart might require a college degree, while a local office may only need a high school diploma.

The fact is:

Hiring is not an exact science.

Multiple factors influence the decision, and it is unlikely that a recruiter will base their choice solely on education.

However, here's a useful guideline:

Include your highest educational degree .

Regarding the most beneficial fields for assistant managers, consider the following:

• Business Administration and Management;
• Retail Management;
• Information Management;
• Human Resources Management;
• Social Sciences;
• Liberal Arts.

Here's an example of how to present your education on your resume:

The short answer is:

You don't need a training section for your assistant manager's resume.

From what we saw:

Most companies will offer assistant manager training before you start the job. And they never ask for it in job applications.

Instead, they're more focused on experience, skills, and education.

Be sure to do your best when writing those resume sections . Take all the time you need to make them perfect, and follow the advice we gave you in this guide.

You'll surely land the job you've always dreamed of.

• Pay attention to the job application and use it to craft a job-specific resume.
• Keep your layout organized and separated into the five main sections we mentioned in this guide.
• Make a compelling resume header and summary to keep recruiters excited to learn more about you.
• Use your experience section to highlight your expertise and greatest achievements in your career.
• List your best soft and core skills, and keep them specific to the position you’re applying to.

Assistant Manager resume examples

Explore additional assistant manager resume samples and guides and see what works for your level of experience or role.

The position of an Assistant Business Manager comes with its distinct requirements and qualifications.

To ensure your resume stands out, here are some things to know:

• Credible experience in business operations and strategic planning are crucial. Mastery of workflows, leading projects and maintaining business relationships should be specified on your resume.
• Display your firm understanding of business strategies and how they have been executed successfully in your past roles, with emphasis on outcomes and impacts.
• Your quantitative abilities matter. Highlight any experiences with key business metrics and financial analysis, including examples where your involvement directly resulted in improved performance.
• Stay away from simply listing skills. Illustrate the ways in which you've applied business skills to improve outputs. For instance, "Improved profit margins by…", "streamlined workflows resulting in…". Employ the 'skill-action-results' formula.

For the role of an Assistant Finance Manager, unique skills and experiences are required. Consider these tips while applying:

• Management experience in financial departments is vital, including but not limited to budgeting, investments, and risk management. Acknowledge these experiences in your resume.
• Demonstrate substantial evidence of strategic financial planning and execution. It's important to share your success stories and the positive impacts you had on the organization's financial health.
• Showcase your proficiency in financial software tools. However, don't just list them, demonstrate practical situations where they've helped enhance workflows or accuracy of financial reports.
• Ensure your achievements are quantitatively defined, for example, "Decreased annual budget by…", "Increased ROI by…". Always keep the 'skills-action-results' approach in mind.

The Assistant Production Manager position demands specific qualifications and experience.

Here are some tips to help make your application more effective:

• Don't just list your hands-on experience at production facilities; be specific about your competencies when it comes to team management, production targets, and maintaining quality standards.
• Don't just mention your practical skills in lean management, quality control, and inventory management; show how these skills led to noticeable improvements or results.
• Don't only list your technical skills. Show your employer how you used these skills to improve productivity, like "Increased output by..." or "Reduced defects with...". This follows the 'skills-action-results' model.

• When applying for a Deputy Manager post, consider the following recommendations for your resume:
• History of successful team leadership and operations management is crucial. Enumerate how you have steered your team towards accomplishing targets and the difference it has brought to your previous organizations.
• Showcase your experience with strategic planning and implementation. Detail how your strategies have contributed to the growth or efficiency of the organization.
• Communicate your management and supervisory skills not as mere lists, but through examples. For instance, "Increased team productivity by…", "Improved customer feedback through…". Always remain faithful to the 'skill-action-results' rule.

Emerging from the field of sales, the Assistant Store Manager position holds key importance in retail chains.

Highlight your experience in inventory management, sales techniques and customer service roles.

Include specific methodologies followed in the past, for instance, 'First-In, First-Out' for inventory, or steps for resolving customer complaints.

Show how you have used these skills to improve sales, customer satisfaction, or inventory turnover.

For example, 'Increased sales by 15% through effective inventory management', or 'Reduced complaint resolution time by 20% leading to improved customer satisfaction.'

Use the 'skill-action-results' pattern to demonstrate your impact.

Applying for a Retail Assistant Manager role requires specific competencies.

• To enhance your chances of landing the job:
• Focus on your experience in retail operations, your ability to manage sales teams, and your understanding of customer service standards.
• Emphasize your special retail skills - be it visual merchandising, inventory management or compelling sales techniques.
• Don’t just drop skills on your resume. Explain how they contributed to your store's growth or customer relations. For example, "Achieved sales target with...", "boosted repeat customer rate via…". Remember, the 'skills-action-results' approach works wonders.

For the role of Restaurant Assistant Manager, keep these tips in mind:

• Hospitality or restaurant management experience should be highlighted. Your understanding of food safety, staff management and customer service skills can set you apart.
• List down your abilities- service management, team leadership, customer service- but show how these have translated into customer satisfaction, operational efficiency or increased sales.
• Make sure to showcase how your skills resulted in tangible benefits to your previous employer, for instance, "increased customer satisfaction by…", "improved efficiency via…". Stick to the 'skill-action-results' method.

Looking to build your own Assistant Manager resume?

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• Assistant Manager

5 Amazing assistant manager Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, assistant manager: resume samples & writing guide, employment history.

• Manage daily office operations and procedures
• Prepare reports and presentations with statistical data, as assigned
• Manage calendars and schedule appointments
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
• Schedule appointments and meetings
• Prepare agendas and take minutes for meetings
• Develop and maintain a filing system
• Provide administrative support to team members

Do you already have a resume? Use our PDF converter and edit your resume.

Floyd Peters

• Provide general support to visitors
• Coordinate travel arrangements
• Develop and implement office policies and procedures
• Book meeting rooms and conference facilities
• Manage and coordinate office activities
• Prepare and process invoices and other documents
• Prepare reports and maintain records

Oliver Wilson

• Assist in the preparation of regularly scheduled reports
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Roger Harris

• Oversee the use of office equipment and supplies

Quentin Wilson

Professional summary.

• Manage and update databases and records
• Organize and maintain filing systems
• Answer phone calls and respond to emails
• Maintain contact lists
• Monitor and control office expenses

Not in love with this template? Browse our full library of resume templates

Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

assistant manager Job Descriptions; Explained

If you're applying for an assistant manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

assistant manager

• Resolve customer complaints or answer customers’ questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Train or instruct employees in job duties or company policies or arrange for training to be provided.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Opened and closed store
• Trained and managed a team of up to twelve cashiers, volunteers and sales associates, while fulfilling the sales target of the day
• Implemented new store policy effectively, while dealing with any customer complaints
• received merchandise from vendors
• closed the cash registers at the end of the day, preparing the cash report and total deposit for the day
• Resolved employee schedule conflicts 
• Trained in loss of prevention
• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
• Cook food or prepare food items, such as Hot Dogs, Hamburgers, and nachos, using standard formulas or following directions.
• Balance receipts and payments in cash registers.
• Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
• Replenish foods at serving stations.
• Hire new employees.
• Organize training classes and train new employees.
• Terminate employees.
• Verify personal information and confirm appointments.
• Office paperwork
• Supervise employees.
•  Leadership position for retail store that sells ice product
• Train or instruct employees in job duties or company policies or arrange for training to be provided
•  Cash register management
• Checking inventory, ordering new product, building cakes
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
• Interview future employees

assistant manager Job Skills

For an assistant manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Microsoft Office
• Data Analysis
• Office Management
• Bookkeeping
• Microsoft Excel
• Customer Service
• Word Processing
• Accounts Payable
• Accounts Receivable
• Database Administration
• Receptionist Duties
• Office Administration
• Record Keeping
• Inventory Management
• Document Preparation.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Project Management
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your assistant manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Vincent Watson

• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Handle customer inquiries and complaints

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them..

• It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
• Use the gap to talk about positive attributes or additional skills you've learned.
• Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your assistant manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Prepeare and proccess invoices and other doccuments
• Monitor and maintin office supplies inventry
• Organise and maintane filing systems

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

• Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
• Make sure to use a professional email address as part of your contact information.
• Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

assistant manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an assistant manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To the respected General Electric Recruitment Team

I am writing to express my interest in the Senior Assistant Manager position at General Electric. As an Assistant Manager with 3 years of experience in Administrative & Clerical myself, I believe I have the necessary skills and expertise to excel in this role.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at General Electric and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

I appreciate the opportunity to apply for the Senior Assistant Manager position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

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Assistant Manager Resume Samples

Assistant managers help the manager in keeping the company running smoothly by taking up some managerial and administrative tasks. Assistant manager responsibilities include hiring and training employees, overseeing employee performance, assisting in planning and implementation of strategies, coordinating customer service operations, tracking weekly progress, monitoring and maintaining inventories, supervising and motivating staff, suggesting training programs, handling customer queries , researching new products and analyzing customer behavior.

To become a successful manager, candidates should work and gain experience by taking up the assistant manager role, the ladder to success lies in the following skills and qualities – solid knowledge of recruiting and evaluation techniques, familiarity with customer service principles and financial management concepts, proficiency in MS Office and other related software and strong leadership abilities. The strongest Assistant Manager Resume mentions a degree in business administration arena.

• Resume Samples
• Assistant Manager

Assistant Manager In Training Resume

Headline : Accomplished Assistant Store Manager with 5 years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management. Experience in retail customer service. Focused on exceeding sales goals and gaining a large customer base. To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest.

Skills : Trusted Key Holder, Client Development, Creative Problem Solver, Networking, Exceptional Communication, Goal-oriented, Quick Learner, Positive And Friendly, Strong Client Relations, Cash Handling And Management

Description :

• Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
• Interacted positively with customers while promoting hotel facilities and services.
• Organized special events in the restaurant, including receptions, promotions, and corporate luncheons.
• Carefully developed a lucrative annual food and beverage marketing plan and a strict budget to maximize profits.
• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Assistant Manager/Sales Associate Resume

Headline : Assistant Manager seeking a full-time Management position with a dynamic, diverse company that will employ my knowledge, experience, and leadership abilities, affording me the opportunity to contribute to the overall success of the organization. Mature decision-maker who communicates effectively and performs positively in stressful situations. Exceptional follow through abilities and detail oriented, able to plan and oversee projects from concept to end state.

Skills : Highly Competitive, Exceptional Time Management, Customer Service, Excellent Work Ethic, Self-motivated, Team Building Expertise

• Responsible for promoting ideas and link them to the business needs and benefits of the store.
• Driving the financial performance of assigned areas by ensuring that sales and profit goals are achieved and implement plans to correct any deficiencies.
• Responsible for driving sales by ensuring effective merchandising is being practiced in assigned areas.
• Building trust and cooperative relationships with others inside and outside of the organization.
• Effectively communicating clear, up-to-date information on business plans and priorities.
• Providing specific, honest, accurate, and timely feedback on associate performance.
• Assigning task to associates that fit their skill level and maximize team performance.
• Recruiting and hiring associates needed to meet store and business need requirements.
• Demonstrating creativity and strength in the face of change, obstacles, and adversity.
• Adapting to competing demands and shifting priorities within merchandising.

Assistant Manager Of Operations Resume

Objective : Assistant Manager of Operations with 2 years of experience focused on exceeding sales goals. Enthusiastic, outgoing sales associate proficient at building positive relationships with new and existing customers by offering superior customer service. Skills: Fast Learner, Computer Literate, Bilingual In Spanish And English, Consistently Meets Sales Goals, Emotionally Supportive, Merchandising, People-oriented, Skilled Problem Solver, Self-sufficient, Employee Relations, Friendly And Likeable

Skills : Dependable, Active Listening, Self-motivated, Customer-oriented, Active Listening, Motivated, Team Player, Natural Leader

• Performed various financial activities such as cash handling, deposit preparation, and payroll.
• Assigned employees to specific duties to best meet the needs of the store.
• Examined merchandise to verify that it was correctly priced and displayed.
• Stocked and replenished merchandise according to store merchandising layouts.
• Cleaned and organized the store, including the checkout desk and displays.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Mentored new sales associates to contribute to the store's positive culture.
• Answered customer telephone calls promptly and in an appropriate manner.
• Determined customer needs by asking relevant questions and listening actively to the responses.

Assistant Manager (Customer Service) Resume

Objective : Talented Assistant Manager focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of all Microsoft software. To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest.

Skills : Radiant Enterprise, Microsoft Word, Leadership Development, Management, Cooking, Shift Leader, Training, Receiving, Customer Service

• Managed and directed a crew of 2-4 employees to ensure that the restaurant is run to company standards.
• Assisted the cashiers in making sure that the ordered items, go out in an efficient manner.
• Took inventory of food and supplies and ordering food, beverages, and supplies as needed.
• Worked closely with the GM and the RGM to go over sales and sales plans for the coming period.
• Inspected the kitchen and dining area for cleanliness, organization, and adherence to restaurant codes.
• Handled customer complaints that could not be resolved by the cashiers.
• Specified food portions and courses, production and time sequences, and workstation and equipment arrangements.
• Controlled inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
• Trained workers in food preparation, and in service, sanitation, and safety procedures.

Assistant Manager Resume

Headline : Retail management leader with successful experience in big box and specialty store environments. Outstanding skills in store operations, sales development, merchandising and customer service. Excellent interpersonal skills with a focus on outstanding customer service and developing knowledgeable, productive teams. Enthusiastic approach to developing sales and profits through outstanding merchandising strategies, loss control, and executing operational programs.

Skills : Customer Service, Filing, Microsoft Office, Problem Resolution, Appointment Scheduling, Faxing/scanning, Payroll, Organizational

• Helped increase store profitability through customer relationship development, community involvement, and marketing campaigns.
• Accurately determined loan values based off of a comprehensive vehicle appraisal.
• Successfully managed customer accounts helped ensure that payments were made in a timely manner, and collected on past due accounts by contacting customers by telephone.
• Made daily bank deposits, accepted the customer payments, processed vehicle liens and comply with the company policies and procedures as well as applicable local, state and federal laws and regulations.
• Maintained customer transaction information on the point of sale system.
• Demonstrated knowledge of all relevant company policies and procedures and state and federal laws and requirements (Compliance, HR, Legal, Operations).
• Assisted upper management in recruiting new employees and trained other managers to create an environment in which we would retain staff.
• Managed staff to keep them in compliance with corporate, state, and federal human resource laws.

Objective : Assistant Manager offering versatile office management skills and proficiency in Microsoft Office Programs. Strong planner with innovated problem-solving skills who readily adapts to change. Works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Pro-active in recognizing and implementing potential improvements in any working environment.

Skills : Ms Word, MS Office, MS Excel, Inventory, Kronos, Outlook, Power Point, Booker, Opera, SpaSoft

• Responsibilities included maintaining the overall health of the business through budget, profit and loss reports and minimizing expenses.
• Identified and reported unacceptable work performance and disciplinary problems to the Store Manager.
• Guaranteed customer satisfaction, oversew payroll expense and increased store sales through promotional displays, attractive merchandising and vendor agreements.
• Monitored receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Immediately supervised nine supervisors and oversee 45-50 associates during total store operations.
• Led associates through effective communication, motivation, hands-on training, performance feedback, and coaching.
• Responsible for greeting customers entering the establishment and over the phone.
• Responsible for inputting new inventory in the system and preparing them for rental.

Objective : Dedicated Assistant Manager motivated to maintain customer satisfaction and contribute to company success. Skilled with 4+ years in retail sales. Core Strengths include Floor set design and visual displays. Excellent time management skills, Large cash/check deposits, Meticulous attention to detail, Training development, Markdown/promotional procedures, Customer-focused, Inventory control, Cash flow management, Skilled multi-tasker, Customer service, Invoice processing, Adherence to high customer service standards, Credit card processing.

Skills : Microsoft, Excel, Word, Office Management, Yardi, Entrata, Onesite, Bluemoon, Powerpoint

• Provided leadership and direction to associates as appropriate to include utilization of daily planner and index cards.
• Assisted with all store functions including scheduling, ordering, freight processing, and all day-to-day store activities as directed.
• Created and maintained a cohesive and productive work environment ensuring timeliness and efficiency of the staff.
• Responsible for scheduling and developing a team of 5-8 employees regularly.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
• Utilized the company reports to analyze sales, gross profit, and inventory activity.
• Maintained business relationships with enterprise commercial account holders.
• Worked with management to develop and implement actions that leverage company assets to increase profitability.
• Conducted in-store training sessions which resulted in educating employees on products and company policy.

Headline : Performance-driven, and highly accomplished professional, with comprehensive years of leadership experience in banking and retail sales and operations, strategy, business support services, branch development, as well as business standards and practices, offering outstanding leadership, delivery, and communication capabilities within fast-paced environments. Background includes planning and executing strategic business transformation as well as retail operations process and performance improvements.

Skills : Management Experience, Extensive Customer Service Experience, Strong Multi Tasking, essential Time Management, Microsoft Excel, Outlook, Word, Spreadsheet, MLS Website, ADP Payroll

• Serving as an Assistant Branch Manager of a top performing in-store branch.
• Training, mentoring and directing branch staff to provide top-level customer service while exceeding all sales metrics.
• Ensuring productivity and profitability of branch revenues, sales, customer satisfaction, staffing while reducing operating costs.
• Performing cold calling to potential small business customers, building and maintaining working relationships with existing small business customers.
• Resourcefully establishing innovative methods to meet and exceed sales goals.
• Ensuring compliance of operating branch with bank policies and procedures.
• Working collaboratively and referring substantial amounts of business to four outside partners, specifically the business development officer, investment representative, merchant services, and insurance representative.
• Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes, and workflows.

Lead Assistant Manager Resume

Summary : Extremely motivated, energetic and hardworking Assistant Manager, seeking a position in the automotive industry. Highly skilled in automotive repair as well as auto detailing for car dealerships with a strong desire to advance into automotive assembly and parts manufacturing. Very reliable and productive, with the ability to deliver the highest quality work as well as excellent customer satisfaction. Safety oriented, extremely observant, detailed oriented, Strong diagnostic ability, Professional demeanor, Creative problem solver and excellent management skills.

Skills : Microsoft Office, Proficient In American Sign Language, Word Processing - 65 Words Per Minute

• Job duties include inspecting finished work of employees to assure the highest customer satisfaction.
• Meeting with Sales Managers of the car dealership to ensure the highest possible number of cars to detail.
• Monitoring customer preferences to determine the focus of sales efforts and meet weekly sales quotas.
• Planning and directing staffing, training, and performance evaluations to develop and control sales and service programs.
• Determining staffing requirements, and interviewing, hiring and training new employees, or overseeing those personnel processes.
• Possessing the ability to create and retain an on-going clientele base by providing excellent customer service and meeting their retail needs.
• Delivering excellent customer service by greeting and assisting each customer.
• Directing and supervising employees engaged in sales, inventory-taking and reconciling cash receipts.
• Surpassed the firm's daily sales tracker by capturing more than 170% of total product sales.

Assistant Manager (AM) Resume

Headline : A senior level customer focused individual with broad experience of retail environments. A visionary, adaptable and perceptive leader, who inspires individuals to achieve their full potential. Prides oneself on having strong personal and professional morals. Accomplishes all goal set to me on a timely fashion and to always delivers an outstanding work performance. Completes all tasks assigned with excellence. Seeking a position with a growing company where I can apply my experience to increase the company's reputation and profitability.

Skills : Customer Service, Microsoft Office, Organization, Prioritizing/managing Deadlines, Phone Communication, Multitasking Responsibilities, Hiring, Scheduling, Training

• Answered questions about menu selections and made recommendations when requested.
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
• Regularly checked on guests to ensure satisfaction with each food course and beverages.
• Managed closing duties, including restocking items and reconciliation of the cash drawer.
• Delivered exceptional, friendly and fast service trained new employees.
• Made food orders, keeping the store clean, inventory, placed the truck order once a week.
• Received multiple awards for exceeding yearly percent to plan sales, low shrink percentage, and a variety of different customer service appreciations.

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Manager Assistant Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the manager assistant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Collaborate with other Manager Assistants to provide phone coverage, work coverage and general team support
• Collaborate with other Manager Assistant to provide phone coverage, work coverage and general team support
• Teamwork: work with other MAs on coordination of schedules. Provide seamless back-up coverage across your team
• Calendar Management: proactively manage/maintain Managers’ calendar and schedule appointments
• Coordinate case start up, work with Records Manager to ensure case wrap up process is complete
• Provide overflow graphics assistance with client presentations
• Financial Management Support: prepare and submit expense reports. Resolve all T&E discrepancies and reconcile Managers’ AMEX charges
• Providing logistical and technical support for all meetings, conferences and workshops, using PowerPoint, Word, Excel and online research,
• Providing logistical and technical support for all meetings, conferences and workshops, using PowerPoint, Word, Excel and online research
• Hardworking and proactive,
• Building and maintaining strong working relationships with key client contacts
• Building and maintaining strong working relationships with key client contacts,
• Assisting supported leaders with their non-consulting internal assignments
• Good sense of humour, open-minded, and fun to work with,
• DRIVE INNOVATION:Define and lead strategic initiatives identified each year to support and drivethe Consulting talent strategy by taking an innovative approach to problemsolving. Create clarity out of ambiguity. Oversee efforts by other team memberstowards the strategic initiatives. Experiment with ISD frameworks, pedagogicalapproaches, technologies and tools, to achieve role intent
• DRIVE INNOVATION: Define and lead strategic initiatives identified each year to support and drive the Consulting talent strategy by taking an innovative approach to problem solving. Create clarity out of ambiguity. Oversee efforts by other team members towards the strategic initiatives. Experiment with ISD frameworks, pedagogical approaches, technologies and tools and by combining talent levers, to achieve role intent
• Consulting S&O Resource Management Leadership
• Ensure the good coordination with CIB Financial Reporting in Paris / ISPL and Finance teams in various location; especially contribute to the pre-closing coordination process
• Simplifying learning opportunities / making learning more plannedand predicatble for newer areas of the practice such as CoEs, Center basedgroups, alternate career modles etc
• Decisions around development and their alignment with the businessand talent strategy
• MANAGE TEAM PERFORMANCE: Working with the USI Consulting Dev CoE leader, drive the performance management process and development strategy for team members through regular coaching and mentoring
• Highly adaptable with excellent interpersonal skills and a strong team player
• Demonstrated ability to take initiative, self-starter and ability to deal with ambiguity
• Ability to effectively analyze and solve problems
• Demonstrated ability to multi-task and manage different projects with competing deadlines
• Plan meetings and take detailed minutes
• Strong presentation and communication skills particularly in the development of compelling and insightful materials
• Strong project management skills and experience in driving transformation initiatives
• Ability to work with senior leaders and across multiple stake holders
• Leading the goal-setting and measurement process for the Leadership team
• Leading employee HR processes for activities including employee engagement, talent assessments and the PMP process, and service as a liaison with central and market HR

11 Manager Assistant resume templates

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• Monitoring and taking action on all service requests for the Wealth Manager(s)
• Managing investment dealing, banking and administration requirements, in close liaison with other areas of the business, for the Wealth Manager’s portfolio of clients
• Dedicated to meet and exceed client expectations. Responding to client telephone calls, e-mails, letters and faxes and investigation of queries
• Maintain relationships with Investment Managers and internal product providers, and develop a good understanding of the integrated wealth management product offering including RBC’s tax, trust, banking, credit, investment management, capital markets and custody products and services
• Ensure that all RBC and jurisdictional Risk & Compliance procedures are adhered to in respect of the Wealth Manager’s portfolio of clients, specifically those related to client confidentiality, KYC, account opening and documentation and verification of client instructions,
• Provide cover for the Wealth Manager(s) during holidays/business trips/courses/internal meetings/illness – supporting point of contact for clients, assisting with the planning and execution of investments and sales as advised by the Wealth Manager
• Assist the Wealth Manager in reporting progress to the Head of PCWM, on the UHNW/HNW strategy, sales targets and pipeline figures
• Maintain, update & record all activities on the appropriate client relations management tool (Siebel; CHS)
• Execute payment processing within appropriate deadlines
• Monitor and input data related to Siebel, Referral tracking and CLR and pipeline tools
• Assist the team to achieve annual revenue growth targets
• Assist the team to achieve annual cross sell ratios
• Assist the team to achieve one-off/recurring product sales ratios
• Assist the team to implement any business and/or regulatory procedures as required

Complex Manager Assistant Resume Examples & Samples

• Provide excellent telephone coverage including ability to manage priorities; handle urgent calls with professionalism and good judgment
• Arrange large group meetings – schedule meetings with all parties; book meeting rooms and call-in numbers; arrange special meeting facilities; send meeting confirmation emails; prepare and distribute meeting materials
• Maintain executive calendars; schedule/reschedule meetings
• Handle business travel – book travel arrangements; coordinate out-of-town meeting schedules; prepare travel and expense reports
• Maintain executive files – correspondence files; document files; personal office files. Handle executive mail – pre-sort and prioritize; respond to simple, immediate requests. Strong ability to write and prepare letters and presentations independently
• Able to manage projects as necessary
• Navigate firm – interface with various departments on behalf of executives to collect information, respond to requests, obtain service, etc
• Miscellaneous support – including, but not limited to preparation of copies; ordering of supplies and maintaining supplies drawer; handling faxes; maintaining orderly, fully-functioning work area for executives and their staff
• Must be extremely well organized
• Proficient with all office technology; advanced skills in MS Office, particularly Word, Excel and PowerPoint
• Outstanding attention to detail and follow-up
• Strong time management/prioritization skills and solid judgment
• Self-motivated, innovative, hard working individual, who can handle changing priorities and multiple tasks
• Must be a customer service oriented, team-player eager to assist colleagues and members of the department at all levels
• Proven communication and inter-personal skills at all levels necessary when dealing with clients and colleagues by telephone and in person
• Ability to work within a team, manage individual workload with the minimum of supervision on standard tasks
• An ability and willingness to gain a greater understanding and knowledge of the RBC’s key Wealth Management offerings such as Investments, Trust, Tax and Credit, Banking and Capital Markets as relevant
• PC Literacy – Microsoft Word/ RIBS/ Milvus/ Email/ Siebel/CHS/CABS/Excel/Lotus Notes/Internet Explorer/ Referral Tracking/CLR and other tools and systems as required
• Demonstrates a clear understanding of KYC and Anti-Money Laundering legislation and procedures
• Excellent organisational and time management skills, the ability to process demanding workflow and/or ad hoc projects within required timescales
• Desire to develop relationship management skills and demonstrate a positive attitude with particular focus on putting clients first, treating clients fairly and willingness to work additional hours when required
• Demonstrates the ability to champion change resulting from various initiatives and strategies within PCWM and/or the region
• Working alongside the relevant PRM, provide a portfolio of clients with a high standard of client service, ensure that effective channels of communication are maintained and that the clients financial requirements are met in accordance with established service standards and procedures
• Liaise with other specialist teams within RBC to ensure that clients have access to a full range of RBC services
• Maintain regular contact with existing clients and their PRM
• Oversight of all regulatory requirements such as Annual reviews, KYC updates and AML etc along with minimizing the number of complaints / errors and financial losses and maintaining our overall client retention numbers
• To work in partnership with the new business team, centre of excellence and PRMs to facilitate the seamless account opening process for new clients
• To manage the risk associated with running and managing a book of clients this is to include overdraft management, operational risk, reputational risk, money laundering and general banking, custody and investment procedures
• To work with the team to improve the processes and develop procedures
• To actively engage with other teams in the Group to raise the PST profile
• To network with PRMs outside the UK to support them in the growth of business
• Ability to work within wider divisional initiatives / timeframes
• Excellent client handling skills - experience of dealing with corporate

Manager / Assistant VP Payments Services Resume Examples & Samples

• 3-5 years of experience in product management or marketing, project, or financial management. Proven success in analyzing target markets and business opportunities, developing financial projections, developing product requirements and strategy
• Experience working with and motivating cross functional teams to implement complex projects successfully; preferably in banking, financial services or a related field
• Strong project manager, able to direct multiple work streams simultaneously
• Process engineering experience with strong analytical skills and a pragmatic approach
• Well-rounded leader; highly motivated individual / self-starter; ability to take direction; can work independently as well as in a team
• Detail orientated with strong organizational skills
• Sound relationship building capabilities with partners across the organization in order to drive consensus
• Strong communicator with solid written, presentational, and verbal delivery skills
• Excel, Powerpoint, data management skills
• Payments and banking experience preferred
• Experience in wealth management and working with Financial Advisors a plus

Manager / Assistant VP Projects Resume Examples & Samples

• Program/Project management skills
• Experienced in leading and implementing operational and business changes
• Proven track record of financial results from the application of process improvement methodologies, and effective change management
• Highly developed analytical, quantitative and data analysis aptitude
• Skilled in methodologies such as workout, kaizen, Lean, DMAIC, DMADV, ACFC & DFSS
• Tertiary qualifications in a business discipline, preferably Finance (with CA / CPA / ICWA) or MBA, is highly desirable
• Project Management Professional (PMP) certification desirable
• Six Sigma Black Belt certification is desirable
• 6-7 years (for Manager level) and 8 - 10 years (for AVP Level) relevant experience in Program/Project management, transformation initiatives (e.g. operating model/process architecture design), business process reengineering, quality/process improvement initiatives and process transitions, preferably in the Financial Services industry,
• Sound knowledge of the Financial Services industry & Shared Services operating models
• Possesses high degree of comfort in dealing with information technology
• Possesses high degree of comfort working in high paced ambiguous environment
• Very strong MS Office, MS project & Visio skills
• Working knowledge of Six Sigma tools and methodologies including DMAIC, Lean, Kaizen, and Workout tools, problem solving / root cause analysis and process management
• Willingness for travel and work in different time zones to support clients

District Manager Assistant Resume Examples & Samples

• Requires one to two years of directly related work experience in secretarial experience, finance experience (consumer finance preferred), and branch environment experience
• Excellent analytical skills used in problem solving situations
• Must also possess excellent telephone and interpersonal skills used appropriately in dealing with co-workers, subordinates and field employees and have some familiarity with PC-like hardware and software
• Must have the ability to function in a fast paced environment and to manage multiple priorities
• Minimum 45-50 wpm typing is required

Manager Assistant Resume Examples & Samples

• Coordinate 1:1 calls between RVS Wholesaling and TPAG/field leaders, including pre- and post-meeting prep and follow-up
• Prep NSM for quarterly TPAG/Insurance meetings; help facilitate agenda-planning as appropriate
• Pull sales/advisor data to produce field intelligence, ad hoc reports for NSM, working in conjunction with COE Reporting & Analytics/AIM
• Prep Insurance Product Field Liaisons (Tres Rouquette, Joe Exner, etc.) for key meetings (Sales Strategy meetings, national calls, etc.)
• Coordinate production of materials for NSM speaking events and meetings, including presentations, reports, etc
• Work with NSM, wholesaling leaders to identify opportunities to drive field engagement
• Participate in COE planning and preparation for Insurance events as appropriate on behalf of NSM
• Serve as wholesaling liaison with key AWM business partners, e.g., ABDG, TPAG Training, Implementation and Events, Financial Planning, etc
• Provide project support as needed/appropriate (e.g., Women’s Segment, TPAG Funding, Focus Group)
• Work with NSM to set agendas for staff/department meetings/events. Provide work direction as needed/appropriate to administrative assistant to NSM
• May be responsible for developing, coaching and guiding other support staff members
• 5 to 7 years working in a corporate environment
• Ability to work under pressure with undefined processes, tight deadlines and frequently changing priorities
• Ability to build effective relationships and work collaboratively across diverse units / staff functions
• Strong communication/influencing skills to interact with all levels
• Strong analytical and problem solving skills to analyze data/information and form conclusions
• Effective planning and coordination skills; proven ability to create timelines and execute accordingly
• Ability to handle confidential or sensitive information with discretion
• Knowledge of Ameriprise field structure
• Knowledge of Life and DI Insurance products

Manager / Assistant Manager Resume Examples & Samples

• Monitor communication between research teams and the business
• Implement and maintain Chinese Wall within the Group monitoring trade surveillance and restricted lists
• Advise the business on compliance policies and ensure local and global compliance policies are implemented and reviewed
• Maintain information barriers and monitor the flow of confidential information
• Active communication with regulators
• Provide compliance training to the business
• Plan, coordinate and administer team programs and ensure delivery of key tasks to support organizational effectiveness. Responsibilities may include development of presentations, meeting agendas, budgets, organizational metrics, team reports, status updates, plan inputs and improvement in employee satisfaction. Often partner with other functional areas, such as Finance, HR, , SVP/Executive Leader Office(s) etc. to accomplish responsibilities
• Prepare presentations and communications; which are generally directed toward employee, Sr. leaders, advisor or management groups. May also be accountable for developing draft materials for meetings such as
• 5+ years’ professional work experience in a related field
• Excellent communication skills (verbal and written) to work across all levels of the organization, as well as being able to represent the senior leader internally and externally
• Proven project management skills with strong organizational skills. Strong attention to detail to ensure deadlines are met and work product is accurate
• Excellent relationship and interpersonal skills, along with the demonstrated ability to work cross-organizationally
• Proficiency w/ computer programs (MSWord, Excel, PowerPoint, Access) and knowledge of administrative programs (Outlook, Ariba Buyer, XMS, Concur, etc.)
• Strong strategic, analytical, judgment and problem solving skills to analyze data, develop compelling solutions and/or recommendations
• Demonstrated ability to work under pressure with undefined processes, tight deadlines and frequently changing priorities
• Ability to exercise discretion and confidentiality due to accessing and handling sensitive information
• Understanding of various facets of the Ameriprise organization
• Knowledge of marketing

Manager / Assistant Manager, Conversions Resume Examples & Samples

• Works closely with the Conversions supervisory staff to help manage the changeover crews during all major and/or dual conversions at Barclays Center
• Assists with recruitment, training, and supervision of all personnel corrective actions
• Oversees Conversions timelines, goals, quality-assurance, safety training of crews, and finds way to increase efficiencies and minimize property loss and/or damage
• Schedules weekly and monthly Conversions work for staff and contracted labor to ensure that necessary labor needs are met on a daily, weekly, and per event basis. Track labor and execute department labor reports
• Helps maintain and manage inventory control and proper storage of Conversions equipment, tools, and supplies as needed and work closely with Facility Services department to ensure that all equipment is maintained in excellent working order
• Responsible for motivation and morale of Conversions crew
• Assesses crew performance to ensure timelines are met
• Interpret and complete all requests from Department Manager, Event Management and Production Departments
• Previous experience working in a multipurpose sports and entertainment facility preferred
• Familiarity with using hand tools, power tools, material-handling equipment, forklifts, and general manual labor
• Experience performing facility maintenance, machine operation, and comfortable working with their hands
• Specific experience as it relates to an 18,000+ seat sports and entertainment facility; organizing and supervising event requirements for sporting and entertainment arena events
• Generating excitement and predictability around learning withinthe practice
• Build and maintain a high touch Learning culture within thepractice
• Ownership of delivering key milestone/onboarding programs (Originsand CRAFT), service line bootcamps, required for promotion courses etc
• Management of L&D investment by creating budgeting interlockswith business strategy, accurate forecasting and vendor management
• Enhance learner experience in all learning programs
• Influence practice culture and enable a consistent approach towarddevelopment
• DEFINE SCOPE AND DIRECTION: Basis the vision articulated by USI ConsultingDevelopment CoE Leader and the S&O Practice Leadership, set strategicdirection and scope of work. Refine and action such scope of work throughinteractions with Business Talent Leaders, Consulting talent leaders and US/USIConsulting Development COE leaders. Frequently engage with business Talentleaders to provide input on needs and priorities
• INTEGRATE ACROSS THE PRACTICE: Work with other Consulting development COE leadersand leaders in other talent functions to drive integration with the core andmilestone curriculum and strategic initiatives across the practice. Addresschallenges and issues around integration and collaboration that surface fromthe team and the business
• MANAGE THE BUDGET: Basis detailed multi-dimensional discussions,create yearly budget plans, track spending, report out at a Service Area level,manage reforecasts and ensure accrual process is followed through for eachperiod during the fiscal
• DELIVER CORE PROGRAMS: Lead a project team and oversee the delivery of allexisting and to be introduced Consulting milestone programs and externalcurriculum portfolio
• MANAGE TEAM PERFORMANCE: Working with the USI Consulting Dev CoE leader,drive the performance management process and development strategy for teammembers through regular coaching and mentoring
• USI Consulting Development CoE Leader (direct reportingrelationship)
• US Consulting S&O Dev CoE Lead
• USI Consulting Development CoE Service Area Leads (Peers)
• US Consulting S&O Development Team
• Consulting S&O Resource Management Leadership
• USI Lead Talent Advisor for S&O
• USI Consulting S&O Chief-of-staff
• USI Consulting S&O Leader and Service Area Leaders
• Consulting Talent Business Advisory group
• SMs in the practice
• US Project teams delivering milestone programs
• Program deans for CRAFT and other National/National programs
• Operational excellence – client satisfaction, information andreporting, quality of services and work products, timeliness and efficiency -assessed through observation, manager and client feedback
• Financial management – Financial planning for responsibility area,managing period wise variance between reforecast and actual to within +-10%
• Deliverable portfolio and effort management – assessed throughplan vs. actual analysis for program portfolio, manager observation, timereport analysis and team feedback
• Team management – support engagement, performance management,development and retention of the larger team – assessed through observation andteam feedback
• Management of issues, risks, and continuous improvement – assessedthrough event based observation
• Contribution to the team, practice and stakeholders -
• Build a culture of trust with team – contribute to building apositive and nurturing team culture – assessed through pulse and talent surveys
• Building trusting relationships with internal and externalstakeholders – assessed through periodic formal and informal stakeholderfeedback

Equities Portfolio Manager Assistant Resume Examples & Samples

• Manage FX cover/hedging process for all European Equity portfolios
• Enter team’s trade orders (single order, program trades, etc.) and act as liaison between portfolio managers and trading desk to ensure execution in line with agreed trading strategies
• Keen interest in equity instruments and markets required
• Operations experience and expert Aladdin knowledge
• Strong process-oriented background including introduction of controls & procedures. Able to demonstrate keen awareness of Operational risk issues
• Advanced level skills in Excel required (VBA preferred)
• Knowledge of external vendor systems - Bloomberg, Factset, EIKON an advantage

General Manager Assistant Resume Examples & Samples

• Provide overall office management and administrative duties such as phone coverage, call screening, memos and letters to the executive
• Establish and maintain strong communication links with Group, Division, and Department level secretarial and administrative personnel
• Proactively coordinate the executive’s calendar, which is comprised of a heavy meeting schedule and extensive travel
• Plan, schedule, and arrange business meetings and travel itineraries; maintain passport and visa requirements; prepare and reconcile expense accounts for the Division
• Direct business contacts to appropriate managers
• Schedule complex travel arrangements and coordinates itineraries
• Process T&L expenses for the executive
• Prepare presentations, reports, spreadsheets, meeting minutes and other business information
• Assist in managing expense accounts and budgets
• Provide discrete and confidential coordination of sensitive company information
• Use discretion in interfacing with all levels of individuals, internally and externally
• Anticipate needs and accomplishes responsibilities without direction
• Prepare, evaluate, and edit incoming and outgoing communications for the executive
• Manage multiple projects and priorities and initiates follow up to ensure timely achievement of commitments
• Bachelor’s Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in an executive or administrative assistant position)
• Ability and willingness to work a flexible schedule when necessary
• Excellent organizing and communications skills
• Very good English language knowledge
• Feeling comfortable in an global environment
• PC literature (Word, Excel, Power Point)
• Ability to manage and facilitate resolution of conflicting agenda items
• Ability to manage complex tasks and agendas, setting clear priorities, applying strong diligence
• Display high degree of tenacity and persistence
• Outstanding and diverse influencing skills, relationship builder
• Must be candid, concise, and facilitative at the same time, building relationships based on trust and mutual support
• Partner with Head of Market HR EMEA, HR Market Heads (and their teams) and CoE colleagues develop solutions and implementation plans for HR initiatives that will meet project and business objectives
• Leverage HR relationships to identify and integrate American Express best practices in the 4 core areas of Market HR
• Manage and coordinate multiple project workstreams across various disciplines / stakeholders, including tracking key activities and milestones, developing comms plans, managing deliverables to deadlines, integrating activities across workstreams, and surfacing project risks and concerns as appropriate
• Use established policies to resolve questions and issues
• Key deliverables
• Provide support and partner with Head of Market HR EMEA in the implementation of HR initiatives
• Provide support to distinct projects including e.g. Communities of Practice, Retained Processes and Talent Metrics tracking
• Drive HR processes, effectively communicating (to HR and the business) and tracking process This position requires consulting and/or broad HR experience
• Deep project management expertise and a demonstrated ability to manage multiple priorities and drive results
• Strong project management skills including driving a HR agenda in support of business objectives
• Ability to build relationships and leverage strong collaboration skills across business partners and HR peers
• Understanding the business and its drivers
• Experience of operating within a global, matrix organization
• Outstanding written and verbal communication skills with demonstrated comms project planning and execution experience
• Demonstrated cross functional project management experience
• Excellent relationship and interpersonal skills, including the ability to influence colleagues, challenge the status quo, and confront difficult issues
• Excellent analytical skills and experience with data analysis, metrics and reporting
• Ability to formulate HR plans that can be executed to meet business objectives
• Proven team player with excellent interpersonal communication and organizational skills
• Knowledge of change management fundamentals
• Significant experience in Human Capital Consulting or in a HR generalist capacity including experience and understanding of the recruitment and selection, compensation, talent management, employee relations and employee communications is preferred
• Completing expense reports, maintaining schedules, planning events, and coordinating meetings or events for our Fulfillment Center Staff
• Photocopying, faxing, typing meeting notes, making travel arrangements
• Creating presentation using graphics
• Proficiency with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• 2+ years administrative support experience in a related field
• Authorization to work in the U.S. without sponsorship
• Ability to create graphs in Microsoft Office products
• Ability to work a flexible schedule (Monday-Friday) and overtime as needed
• High levels of integrity and discretion
• Ability to quickly learn the organizational structure and objectives of the team
• Passion and enthusiasm for the Amazon vision
• Team orientated philosophy
• Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines
• Ability to communicate effectively with a variety of constituent groups such as senior management, peers, and outside contacts

Client Manager Assistant, Group Solutions Resume Examples & Samples

• Answering and redirecting all incoming calls for the front line service brokers
• Pick and distribute voice message on a frequent basis from general mailboxes
• Sorting and distribution of all incoming mail
• Review and closing of all outstanding endorsements on BMS
• Importing of required company documents
• Sorting and mailing of all required policy copies, lienholders, mortgagee, etc
• Update of assigned abeyances
• Back up assistance to the commercial lines CMA for renewal and miscellaneous processing
• Processing of daily EDI
• Processing of daily TAM printing
• Processing of new business letters and required packages
• Typically has 1year experience in insurance field
• Receive, screen and/or route incoming telephone calls, mail, publications and correspondence, proactively handle question and information requests
• Coordinate calendars and schedule meetings (client and non-client). Resolve scheduling conflicts as they arise and prioritize issues to ensure an effective time management approach. Communicate agendas and respond to calendar changes as needed
• Organize internal meetings for Managers to include conference room scheduling and ordering/setting up meals, liaison for consultant teams
• Attendance at case team “kick-off” meetings and other meetings during the case if appropriate
• Coordinate detailed travel arrangements with Bain Travel and outside agencies including air, hotel, ground transportation, visas, and meal reservations, as business needs and personal preferences dictate (provide travel itinerary)
• Type and proof correspondence including letters, memos, documents and reports as requested or as circumstances dictate
• Timely completion of time and expense reports
• Support a variety of internal programs and initiatives as required or assigned including organizing case team events, offsite meetings and other company sponsored events
• Reception coverage as needed and assigned
• Perform other related duties as requested or as responsibilities dictate
• Associate or Bachelor’s degree or an equivalent combination of education, training and experience
• A minimum of two years administrative support experience, preferably at a professional services firm
• Ability to work independently and as an integral member of various teams
• Strong organizational skills, meticulous attention to detail and time management skills
• Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously and deal with highly confidential information
• Strong proficiency in Microsoft Windows, Outlook, Word, Excel, and PowerPoint
• Highly motivated; self-starter, strong customer service focus
• Works cooperatively with other team members, strong interpersonal skills
• Coordinate calendars and schedule meetings. Resolve scheduling conflicts as they arise and prioritize issues to ensure an effective time management approach. Communicate agendas and respond to calendar changes as needed
• Coordinate detailed travel arrangements with Bain Travel and outside agencies including air, hotel, car, etc. as business needs and personal preferences dictate
• Type and proof correspondence including letters, memos, documents and reports as required
• Coordinate case start up process
• Coordinate case team administration, to include meetings, conferences, travel schedules, filing and events; liaison for consultant teams
• Receive, screen and/or route incoming telephone calls as appropriate
• Deliver mail, publications and correspondence
• A minimum of two years administrative support experience
• Professional written and verbal communication skills are required
• Ability to work independently and as an integral member of teams
• Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously
• Provide general administrative support that include handling correspondence, coordinating meetings, travel planning, processing invoices/purchase orders and payments to vendors, maintaining database records, etc
• Approve expense reports and check requisitions
• Answer all Milady related inquiries, both phone and email in a timely manner
• Analyze and prepare sales, editorial, financial and other data in a timely manner as needed (i.e., Monthly reports, presentations) and develop worksheets to provide information in a logical manner
• Support Master Educator Training events and coordination including location logistics, preparation of training materials, and certifying attendees
• Work with Milady leadership team to coordinate work requirements for corporate deadlines, avoid duplication of effort, and maintain open communication
• Collaborate with team for timely completion of strategic plans, budgets, PSR’s, presentations, and other meetings/reports as needed
• Lend support, including systems training, to Milady personnel to help resolve any problems they may encounter that prevent them from providing needed information
• Performs other administrative duties as assigned or as judgment or necessity dictates
• Coordinate and schedule Managers’ calendars
• Schedule/reschedule meetings as priorities shift, often at short notice, communicating changes to Managers and all impacted participants
• Provide logistical support for all meetings
• Conference room scheduling, set up, meal ordering for internal meetings
• Preparation of meeting materials (printing, binding as needed)
• Provide production support if needed
• Coordinate all travel arrangements, including air, hotel, ground transportation and meal reservations
• Compile and submit time and expense reports according to established schedule
• Reconcile credit card statements and resolve discrepancies
• Organize and maintain Manager and case team files
• Provide back up support for other MAs as needed

O&M Manager, Assistant Resume Examples & Samples

• Provide daily oversight and supervision of O&M Services to include: Electrical Generation & Distribution; Heating, Air Conditioning and Ventilation (HVAC); Water Purification (ROWPU) and Distribution, Wastewater Treatment Plant (WWTP); Fire Protection; Fuel Storage and Distribution for generators and vehicles; Housekeeping; Laundry; and Grounds Maintenance
• Responsible for daily, weekly, monthly and quarterly reports, including employee performance reviews and any other first line supervisor administrative duties required
• Scheduling of personnel, including shifts and rotations, to maintain acceptable levels of service at all times, including support for short-notice projects
• Assigning tasks, establishing and enforcing standards of conduct and performance in the work environment
• Inspecting and auditing in-process and completed work, to ensure work meets SOW and quality standards
• Plan, organize, prioritize and perform multiple tasks under austere conditions, to perform job functions in an orderly manner
• Ability to manage required staff
• Additional tasks and special projects as assigned
• Citizenship: US Citizenship
• Education:A high school diploma or GED (General Education Diploma) Journeyman trade level certification(s) in HVAC, Plumbing, Electrical, Construction, etc.), and a Bachelor’s degree in Business Management, Engineering or similar discipline is preferred. Additional experience may be considered in lieu of college degree
• Experience: Minimum ten (10) years of Operations & Maintenance (O&M) experience for a small plant, overseas and / or military facility
• Language Skills: Strong professional, oral and written English communication skills, to present, facilitate and disseminate information
• Relevant overseas Operations & Maintenance (O&M) experience, preferably in the Middle East
• Knowledge of ALL principles and processes involved in supporting Operations & Maintenance (O&M) responsibilities at an overseas facility
• Assisting with the delivery of newspapers
• Checking addresses for previous delivery issues
• Organizing and distributing daily paperwork
• Staging newspaper bundles to distributors
• Operating a computer to print reports
• Communication and follow up with managers
• Ensuring all databases are maintained, taking responsibly for your own diary management, client documentation and administration
• Building strong relationships, and becoming a trusted adviser to your clients, developing and delivering their holistic wealth plans and driving profitable and sustainable business growth
• An in-depth understanding of investments
• Excellent communication skills, and the ability to articulate current views on the macro-economic environments and financial markets
• Exceptional organisation skills and a keen eye for detail
• Managing business planning and operational processes driven through the VP’s office (e.g. leadership team meetings, cost center management, PMP)
• End-to-end creation of impactful and comprehensive communications/presentations for key reviews with senior management
• Acting as a central point of contact for urgent issues, initiatives managed by the executive office, and addressing information requests
• Managing ad hoc special projects
• Coordinating and facilitating, where required, leadership and direct report meetings
• Ability to provide strategic thought leadership and lead projects with limited guidance Must be a composed, organized, culturally-aware and a strong communicator who can effectively multitask and prioritize as needs evolve
• Experience and/or familiarity with American Express business groups preferred
• Demonstrated organization and planning skills applied in a fast paced, multi-tasking environment
• Demonstrated ability to drive results, think strategically and globally
• Passion, energy, personal accountability and a desire to learn and grow as a leader
• Excellent interpersonal, judgment, relationship building and follow-through skills
• Solid analytical and financial acumen
• Proven ability to take complex information and translate it into clear communications (presentations/memos) for a variety of audiences
• Proven ability to navigate effectively and efficiently within American Express
• Highly motivated self-starter with ability to juggle multiple tasks, with excellent organization skills and careful attention to detail
• A team player who is able to build consensus and work across a large and diverse organization
• Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results
• Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities
• Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities
• Ability to deal with confidential information without exception
• Bachelor's or Master's degree or has equivalent work experience
• One to two years of directly related work experience in
• Finance experience. (consumer finance preferred)
• Branch environment experience
• Perform basic mathematical calculations
• Prepare programs, reports and charts
• Research and respond to region and branch inquiries promptly and accurately
• Ability to effectively communicate with all levels of employees, managers and customers in French and English
• Demonstrated effective verbal, written and listening skills
• Professional telephone skills and manners
• Ability to delegate work to all levels of employees and management

Assistant Manager, Assistant VP Resume Examples & Samples

• 60% - Branch Operations
• Develop and manage employee schedules
• Resolve customer issues and complaints in a timely, professional and effective manner
• Maintain a current and thorough understanding of all consumer and business related products and services
• 10% - Risk Management and Compliance
• Requires 3 to 5 years of financial services experience, with an emphasis in operations
• A background in operations and/or financial services (to include consumer lending) is preferred

Assistant Manager, Assistant VP, Woodbridge Resume Examples & Samples

• Oversee branch operations in conjunction with the Branch Manager
• Serve as primary Operations Officer and maintain proficiency in operating policies and procedures
• Serve as Security Coordinator for the Branch
• Perform teller transactions and maintain cash drawer within prescribed cash limits and meet cash balancing requirements
• Partner with the Branch Manager in training and supporting risk mitigation activities
• Responsible for the overall operating efficiency of the Branch, for delivering a consistent customer experience and for coaching the entire staff
• Support Branch Manager, act as primary officer and manage both Sales and Operations as required
• Recommend, present and sell appropriate products and services identified based on customer need as well as follow-up on direct marketing opportunities
• Serve as back-up in sales platform and open new accounts as needed
• Participate in customer acquisition and retention activities
• Identify partner referral opportunities and submit referrals in the appropriate sales tracking systems
• Monitor and coach employees on proper utilization of Branch systems and tools to document customer information for effective and consistent utilization of our contact management system
• Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality
• Adhere to the SAFE Act requirements
• Proven sales track record and sound operational and risk management knowledge required
• Act as the SME on the Bersin by Deloitte’s ‘4E’ Framework and focus on driving its adoption across the practice. Use 4E Framework as a platform to influence practice culture and enable a consistent approach toward development. Architect the overall P&L development strategy for USI Consulting on this framework
• Creating an exhaustive, well-planned and coordinated mechanism to connect Talent processes with Professional and Leadership learning for USI Consulting
• Support development of innovative and customized formal and informal solutions for large groups (by level or service line) and own the delivery of such solutions along with impact measurement, program revisions, communication etc
• Brings together structured learning opportunities across US and USI, along with creation of appropriate systems of implementation, review and analysis to all career levels from Managers through PPDs
• Assists business leadership is making appropriate decisions around development and areas of focus, to align with the business and talent strategy for the function
• Job responsibilities
• Overall 8+ years of progressively complex experience in delivering internal / externally focused learning services in matrixed organizations focused on international markets
• At least 5 years experience in managing learning budgets and supervising large teams
• Experience with cross-border stakeholder management, vendor negotiations, financial and project management
• Good understanding of PRC GAAP, IFRS and/or HK GAAP, US GAAP and strong IPO related knowledge and experience wherever related to PRC, HK or US is highly preferred
• Strong analytical and highly commitment to quality service
• Be mature, initiative with strong sense of teamwork
• Excellent written and oral communication skills in both English and Mandarin Chinese, including both technical and business writing, documentation, presentation and translation skills
• Must have superior Excel, Word, and PowerPoint skills
• Proficiency in Microsoft Visio and other computer applications is preferred
• Must have superior English competency (i.e., CET-6 communication skill including speaking/listening 3-5~8 years' experience in CPA firms, preferred Big 4
• Bachelor's / Master's degree of any disciplines, accounting or accounting related major is preferred
• Certification of CICPA, HKICPA is desirable and other CPA is preferred
• Partnering with the Senior HR Business Partner and team to develop, drive, and deliver the human capital strategy for Global Finance and WWSG
• Manage the execution of HR processes including performance management, talent assessment, year-end process, and employee engagement, ensuring timely completion of deliverables
• Manage and coordinate multiple project work streams across various disciplines / stakeholders, including tracking key activities and milestones, managing deliverables to deadlines, integrating activities across work streams, and mitigating project risks and concerns as appropriate
• Create and manage HR infrastructure and reporting requirements in conjunction w/ Center of Excellence (CoE) and other team resources
• Support the management of the VP office in a team environment (e.g.team meetings, strategic planning, market visits
• Working with HR partners across various functions (i.e. Compensation, Talent Management, Recruitment, Learning and Development, etc.) to provide end-to-end client support on all human resources areas and drive holistic sustainable solutions
• The incumbent will also own delivery of strategic projects as assigned, working directly with global HR and line of business partners
• Experience in HR or consulting, preferred, must have an understanding of performance management, talent assessment and year-end compensation processes
• Strong project management skills to steer multiple priorities across various stakeholders in a rapidly changing environment
• Skilled in analyzing and synthesizing data and presenting data in a simple, business-focused presentation format
• Competent and advanced PC skills, with specific abilities in Excel and PowerPoint
• Able to effectively partner with colleagues at all levels of seniority
• Sharp attention to detail, and the desire to deliver premium quality work product
• Proven ability to build and leverage relationships to collaboratively drive results in support of business objectives
• Excellent communicator with strong influencing skills
• Readily and consistently demonstrates courage, adaptability, insight, curiosity and authenticity
• Demonstrates subject matter knowledge and critical thinking about human resources related disciplines
• Excellent time management skills required including ability to prioritize and multi-task and handle time-sensitive deadlines in a complex, fast-paced environment
• Capable of establishing trust and followership across peer group and other key stakeholders
• Ability to take initiative and work within ambiguous situations
• Ability to learn quickly and work with minimal direction
• Willingness and capability to express opinions openly in order to achieve the right outcome, even when others might disagree

Activation Manager Assistant, Biscuits Resume Examples & Samples

• Build and implement compelling marketing activation plans that support plans for the Category Development
• Recommend strategies for the business Category in order to generate category growth
• Analyze and use information to identify business opportunities: Nielsen, Perfect Store KPI, distribution, drop size, margins, channel mix, sales process Identify and understand market trends (key drivers volume, target, channels, moods, etc)
• Influence and engage commercial team and lead alignment and approvals of activation plans and targets
• Analyze market information including Nielsen, price and POS activities tracking and perfect store KPIs to assure plans implementation, track results and adjust demand forecast accordingly
• Support and comply with I2M process for local initiatives
• 3-5 years of general Marketing experience, preferred in a Consumer Goods Company
• Product Launching
• Consumer Promotions Execution
• Consumer Insight understanding
• Nilsen knowledge (Data Analysis)
• Strong leadership skills to lead and influence market and regional teams
• Be able to lead and delivery in a stand-alone mode

Manager Assistant, IMG Models Resume Examples & Samples

• Act as gatekeeper; screen incoming calls in a timely professional manner and route accordingly
• Prepare correspondence for executives and route accordingly
• Research industry related items for presentations and proposals
• Update portfolio log and models booking chart
• Weekly updates of client database
• Manage heavy email activity, calendar appointments, and meetings
• Coordinate and manage executives’ travel schedule
• Assist with light personal matters
• Assist with execution of projects or specific stages of projects as assigned; track progress and results when necessary
• Prepare expense reports
• Additional ad-hoc projects as assigned
• Minimum 1-3 years’ experience assisting a senior level executive
• High proficiency in research required
• Internet/Technology savvy required
• High proficiency with MS Office (Word, Excel, PowerPoint and Outlook)
• Exceptional grammar and proofreading skills required
• Ability to handle multiple assignments and deadlines with accuracy
• Detail-oriented and proactive
• Interest in Fashion industry is a plus

Ocsg Manager, Assistant VP Resume Examples & Samples

• Strong leadership skills; has taken or participated in leadership training classes
• Knowledge of budget planning, tracking and reporting
• Knowledge of financial services industry operation practices
• 3-5+ Years of Management experience required
• College degree with 7+ years of related on the job experience preferred
• Some experience in employee development processes
• 3+ years of administrative support experience, preferably at a professional services firm
• Previous calendar management experience through Outlook
• Must have previous travel arrangement experience (coordinating transportation, hotel, flights)
• Professional communication and outstanding mult-tasking abilities

Equities Portfolio Manager Assistant, VP Resume Examples & Samples

• Monitor cash flows, ensure cash balances are fully invested/equitised
• Manage New Issue Monitor, process IPO/Secondary orders on behalf of investment team and in accordance to fund guidelines
• Monitor Aladdin CAM dashboards and process elections for team as needed
• Manage ad hoc client/portfolio managers’ enquiries and resolve issues by working closely with Blackrock platform stakeholder teams (operations, compliance, RQA etc)
• Monitor Aladdin Portfolio Management tools to ensure investment strategy objectives are being implemented across all mandates in line with fair allocation principles
• Be an Aladdin "super-user" and facilitate training and usage within the investment team
• Work closely with the team’s Product Specialists and Portfolio Manager to ensure smooth On-boarding process and account activation for all new mandates
• Create & produce daily, periodic and ad hoc reporting and analytics to support the Investment team process using Aladdin tools (Green Package, PRISM, ATX etc.) and vendor systems (Factset, Bloomberg)
• Review, coordinate and process portfolio certifications for regulatory filings and internal use
• Data Automation – create and produce tactical data/reporting solutions
• Previous experience in a senior Portfolio Management support role
• Proven ability to develop strong relationships across a wide operational and technology support platform
• Strong Equity Operations experience
• Expert Aladdin systems knowledge
• Strong process-oriented background including evidence of developing controls & procedures. Able to demonstrate keen awareness of Operational risk issues
• Advanced level skills in Excel preferred
• CFA candidate preferred
• Knowledge of external vendor systems - Bloomberg, Factset, EIKON
• 3-5 years of administrative support experience to one or more individuals, preferably at a professional services firm
• Previous experience managing multiple calendars through Outlook
• Previous experience scheduling travel arrangements (transportation, hotel, flights)
• Ability to manage multiple tasks efficiently, be proactive and have strong attention to detail

Category Manager Assistant Resume Examples & Samples

• Contributes directly to sales and margin goals in assigned category
• Analyzes profit and loss information for the category, develops sales and margin projections, and assists Category Manager in P&L reconciliation
• Analyzes relevant data and incorporates findings and recommendations into Category Plans (i.e., optimal SKU mix; Extracare loyalty program; promotional programs) for merchandising programs from 1 to 3 years that reflect deep personal knowledge of our businesses, customers and clients
• Drives tactical execution of day-to-day plan activities (e.g., builds off-shelf plans, tracks promotional period and performs post appraisal to take corrective action if necessary)
• Collaborates with an internal team of CVS professionals in Inventory, Pricing, Promotion, Finance, Store Brands, Store Design and Store Operations
• Analyzes sales records and inventory levels of current stock; seeks new, alternative foreign and domestic suppliers
• Develops and maintains a strong understanding of current competition; searches out new competitive opportunities and makes recommendations
• Keeps abreast of changes in the market. Researches customer product preferences, supplier prices and the competitive environment
• Organises and maintains managers’ daily and monthly agendas, schedules appointments and arranges meetings (customers, suppliers, auditors, candidates for recruitments), conferences and travel bookings
• Member of internal communication team (provides support to HR to deploy the communication plan, actively participates in communication tasks and Plant Quarterly communication meetings). Updates the Communication Boards
• Acts as a translator and internal reviewer for corporate communication division (brochures, project scripts, IT policy, Social media policy, etc)
• Prepares reports, gathers, summarises and analyses data
• Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees and boards of directors
• Organises visitors’ agenda, arranges meetings and background papers, takes notes and keeps records of meetings. Coordinates protocol activities for internal & external customers
• Prepare Financial Statements (Group Accounting Standards, IAS / IFRS, French GAAP and Local GAAPs etc.)
• Prepare ad hoc financial reporting for Head Office
• Perform various controls and analysis; and contribute to the application of BNPP accounting control plan
• Participate to UATs on Financial Reporting systems and tools
• Participate to Finance Project(s) linked to Head Office Financial Reporting
• Responsible for reporting all incidents according to Forecast reporting tool
• Contribute to inter-company transactions reconciliation
• Participate / Contribute to transversal tasks
• Contribute to BNPP operational permanent control framework; responsible for the implementation of operational permanent control policies and procedure in day-to-day business activities, such as Control Plan
• Data warehouse knowledge; an advantage
• Data mining skill (such as Business Object); an advantage
• Knowledge of French GAAP; an advantage
• Knowledge of ISM, BALI, Matisse and Cartesis Finance reporting tool; an advantage
• Capital Market knowledge; an advantage

Portfolio Manager Assistant Resume Examples & Samples

• Assist the portfolio management / investment team in the day-to-day portfolio management of fund of hedge funds and advisory relationships
• Conduct quantitative studies on hedge funds and fund of hedge funds (portfolio construction and optimization, correlation and scenario analysis as well as risk and liquidity reviews) for existing and prospective portfolios
• Assist in the production of marketing presentations and monthly client reports
• Assist in producing internal and external research documents covering all asset classes and hedge fund strategies
• Work closely and assist all the teams involved in the investment process (research, risk and operations)

Manager Assistant With German Resume Examples & Samples

• Scheduling extensive internal and external meetings
• Working with designated travel companies to co-ordinate sophisticated travel itineraries
• Someone with at least 2 years of previous experience in an administrative or organizational role
• Exceptional organisation, prioritization and time management skills
• Ability to successfully balance the support requirements of multiple leaders
• Someone with a “can do” mentality who is a team player
• Good sense of humour, open-minded, and fun to work with
• Fluent German speaker (C1-C2 level)
• Fluent English speaker (C1 level)
• At least communicative knowledge of Polish
• 100% commitment to the role and the company

Manager Assistant With English Resume Examples & Samples

• Managing busy and dynamic diaries
• Processing time and expense submissions
• Ability to remain calm and professional under pressure and in a demanding environment
• Hardworking and proactive
• Fluent English speaker (C1-C2 level)
• Proficient user of Microsoft Outlook

Manager / Senior Manager Assistant Resume Examples & Samples

• Experience supporting multiple managers/leaders
• Strong Excel skills (creating spreadsheets)
• Strong PowerPoint skills (creating presentations)

T&d-manager / Assistant Manager Resume Examples & Samples

• Graduate (any discipline)
• Sound Microsoft Office skills
• Post graduate degree in Human Resource Management
• ISO certified, Six Sigma, LEAN
• Psycho-metric tests knowledge/certification
• 7 to 9 years of work experience with at least 4-5 years in a related role in large, diverse teams in a global business
• Planning, executing and managing global projects
• Developing communications, including creating PowerPoint presentations

Senior Manager / Manager Assistant Resume Examples & Samples

• The ideal candidate is highly organized, anticipatory and detailed-oriented
• Must have strong leadership, influencing and collaboration skills
• Work well under pressure, be flexible and balance multiple priorities with tight deadlines
• Provide strategic thought leadership, with an ability to learn quickly, “connect the dots” and drive results
• Proficient in creating advanced level presentations for a broad range of audiences (consulting background is a strong plus)
• Strong analytical and financial acumen and excellent excel skills
• Establish excellent working relationships across business units
• Demonstrate passion for the business, have strong integrity and be able to handle projects of a sensitive and confidential nature
• Have a strong presence and be comfortable navigating and representing the organization in a professional and engaging manner

Equitites Portfolio Manager Assistant Resume Examples & Samples

• Monitor cash flows, ensure cash balances are fully invested/equitized
• Manage FX cover/hedging process for all GEMs portfolios
• Manage IPO/Secondary orders on behalf of investment team and in accordance to fund guideline
• Monitor corporate actions and process elections for team
• Manage ad hoc client/portfolio managers’ enquires
• Monitor in-house Portfolio Management tools to ensure investment strategy objectives are being implemented across all mandates in line with fair allocation principle
• Work closely with the team’s Product Specialists and Portfolio Managers to ensure smooth On-boarding process and account activation for all new mandates
• Create & produce daily, periodic and ad hoc reporting and analytics to support the Investment team process
• Keen interest in equity and swap instruments and international markets
• Knowledge of Hedge Funds an advantage
• Advanced level skills in Excel required
• Knowledge of coding language - Python/R/Matlab
• Responsible for organizing, planning and implementing key business plans and helping leader shape the organizations strategic priorities and plans
• Responsible for setting, measuring, monitoring, reviewing, refining, targeting and governance of organization KPIs/ performance measures
• Prepares reports by collecting, analyzing, and summarizing operational data and trends
• Gather strategic business intelligence by undertaking market analysis to identify opportunities for development
• Lead the creation of communication materials and managing senior leader visits
• Lead cross functional special projects
• The incumbent will closely work with senior leaders and their offices to drive alignment with his/ her global counterparts
• He/ She will regularly attend all senior leader meetings as well as BURs
• University degree CA/MBA equivalent with 5-7 years of experience
• Thought leadership in establishing & articulating business strategies
• Hands on experience on reporting and analytics with exposure to working on complex financial and operational data
• Exposure to business scorecards and operations management
• Write and distribute email, correspondence, memos, letters and forms
• Assist in the preparation of regularly scheduled reports
• Book travel arrangements
• Provide key support to overall team operations by scheduling internal staff meetings, teleconferences, Skype meetings and materials to be shared
• Maintaining organized filing system and executing administrative tasks
• Possess understanding of all aspects of the business and company culture
• English level B2 required
• 3+ years of work experience performing administrative support will be an advantage
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel, MS PowerPoint and OneNote in particular)
• Excellent time management skills and the ability to prioritize work and multi-task
• Attention to detail and problem solving skills
• Ability to work well with little supervision and tight deadlines
• Managing busy and dynamic diaries,
• Scheduling extensive internal and external meetings,
• Working with designated travel companies to co-ordinate sophisticated travel itineraries,
• Processing time and expense submissions,
• Someone with at least 2 years of previous experience in an administrative or organizational role,
• Exceptional organisation, prioritization and time management skills,
• Ability to successfully balance the support requirements of multiple leaders,
• Exceptional attention to detail,
• Ability to remain calm and professional under pressure and in a demanding environment,
• Someone with a “can do” mentality who is a team player,
• Fluent German speaker (C1-C2 level),
• Fluent English speaker (C1 level),
• At least communicative knowledge of Polish,
• Proficient user of Microsoft Outlook,
• Calendar Management: proactively manage/maintain Managers’ calendar and schedule appointments
• Travel Planning: make business travel arrangements (air, hotel, and ground). Verify all arrangements, ensuring “start to finish” coordination and coverage
• Meeting Coordination: provide internal and external meeting coordination (includes coordinating participant communications and availability, as well as location and catering arrangements). Arrange and coordinate Managers’ conference calls
• Financial Management Support: prepare and submit expense reports. Resolve all T&E discrepancies and reconcile Managers’ AMEX charges
• Production Support: type and proof correspondence, including letters, memos, documents and reports. Produce graphics (slides under 15 minutes)
• File Management: work with Records Manager to ensure “Case Wrap-up” is complete to Bain standards. Create & maintain Contact database for all Managers’ contacts in Outlook
• Any other duties, which are compatible with the main job objectives, as described above
• Computer literate; proficient in using Microsoft Word, Excel & Outlook along with strong PowerPoint skills
• Experience of working in a demanding environment, preferably professional services: Minimum 2 years (with college degree) or 4-6 years (without college degree)
• High-level phone-mannerism and business vocabulary

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