civil service jobs personal statement scores

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• Government efficiency, transparency and accountability

Using the Civil Service Jobs website as a candidate

Guidance and advice for candidates using the Civil Service Jobs website.

Civil Service Jobs is the recruitment site for the Civil Service. You can also explore careers across the Civil Service .

If you have a problem that can’t be fixed by this advice, technical support is available. You will receive a reply within 2 working days.

Your Civil Service Jobs account

Civil servant account.

When creating an account as a civil servant:

• only enter your work email address if you have access to it as this is used to verify your account
• enter your line manager’s email address as they must verify your account if you don’t have access to your work email address
• your work email and line manager’s email extensions must match the organisation you work for

Closing your account

You can close your account from your Account details page. If you close your account:

• all job applications in progress will be withdrawn and cannot be retrieved
• you will not be able to access your application history
• you will not receive job alert emails
• you will not be able to login or access your details

You may want to keep a copy of your previous applications, as once your account is closed you’ll no longer be able to access this information.

If you are unable to close your own account, you can email [email protected] and request that we close it for you. We’ll send you a confirmation email once your account is closed.

Resetting your password

If you’ve forgotten your password or would like to change your password select Forgotten your password on the sign in page of the website:

• enter the email address (username) you registered with, or the one you use to sign into the website
• select Reset password

We’ll email you instructions on how to change your password. This can take up to 15 minutes to arrive. The email will be sent to the account associated with the address you provided.

If you requested a password reset, and have not received it:

• check your junk or spam folder
• you may have used a different email address when you registered for your account. If you have another email address try entering this into the Password reset page instead
• you may not have an account for the website

If you’re still having problems, technical support is available. You’ll receive a reply within 2 working days.

Changing your details

To change your details, you’ll need to sign in to your account:

• select Account details on the main navigation menu
• change your details
• check the “I agree to the terms and conditions” box
• select Save

If you started an application before you changed your details it will be updated when you save these changes.

If you start an application for another job, your new details will be used.

Unable to access a job

If you’re a civil servant or an employee of a public body but cannot access all jobs, this may be because you:

• are not signed in
• did not select “yes” to the question “Are you a civil servant or an employee of a public body?” when creating your account
• did not select the organisation you work for. If your organisation is not listed you cannot register as a civil servant or an employee of a public body
• have not activated your account

The account activation reminder will continue to appear on your job search page until you click the link in the activation email to activate your account.

If you still cannot access jobs you should sign into your account:

• select “yes” to the question “Are you a civil servant or an employee of a public body?”
• select the organisation you work for. If your organisation is not listed you cannot register as a civil servant or an employee of a public body
• enter your work email address, if you have access to it, to verify your account
• enter your line manager’s email address

If you’re no longer a civil servant follow the steps above but select “No” to the question “Are you a civil servant or an employee of a public body?”

Emailing your line manager

If you’re unable to access your work email address, leave the work email address field blank on the account form. We’ll email your line manager to ask them to validate your account, giving you access to internal job opportunities.

Why we ask you to verify your account again

All civil servants and members of public bodies are asked to verify their account every 6 months.

To verify your account, sign in and select the Send email button. An activation email is sent to your work email address with an activation link. You must click this link to activate your account. Alternatively, you can copy and paste the link into your internet browser.

You will not be able to see all vacancies that you’re eligible to apply for if your account is not verified but you will still be able to access your account and apply for external jobs.

If you do not have access to your work email you can send your activation email to your line manager instead. This is useful if you’re on leave or seconded to another organisation.

To send your activation email to your line manager:

• remove your work email address
• check your line manager’s email address is correct

This will send the activation email to your line manager, who can activate your account on your behalf. They will not be able to see any applications in your account.

You’ll still receive all other emails to your sign in email address, including job alerts, password resets and emails about your applications.

Create a job alert email

Registering for job alerts will keep you updated on our latest vacancies as soon as they are posted to the website:

• select Job alerts on the main navigation menu
• select Create email alerts
• select how often you want to receive emails for this alert
• add one or more of the options to define the job alert
• select Create alert
• select Edit to make changes to your job alert then Update alert

Civil Service Jobs will email you with any new matches to your search criteria.

You may receive your first alert email in 24 hours if you have chosen daily updates.

Pause, restart or remove job alerts

To pause, restart or remove your alerts you should sign in to your account. Once you’ve signed in:

• to temporarily stop all your alerts use Pause your job alerts
• to restart your alerts use Restart your job alerts
• to remove an alert use Delete this alert
• to carry out a search based on your job alert select Search using my criteria

Applying for a job

To complete and submit your application form.

If the organisation you’re applying to uses our full application system you can complete and submit your application through the website.

If an organisation does not use the full system you can apply by:

• selecting Apply at advertiser’s site which will take you to a different website
• sending your application form to an email address specified in the job advert

Finding your partially completed application form

To find your form, sign in to your account and select Applications .

Re-applying is not permitted

You are not allowed to apply for a job more than once, so you should make sure your application is correct before submission. You cannot make changes to a submitted application.

If you withdraw your application you will not be able to re-submit it at a later date. You cannot re-apply for the same job another time.

Submitting your application

If your contact email address changes after you submit, you can update this in your ‘Account details’ page. The address will automatically update in all applications you have submitted through the site.

If you have a question about your application, contact the recruiting organisation or the point of contact in the job advert.

Tracking your application

You can track your application through Civil Service Jobs if it was completed on the site.

Any applications you made using the “Apply at advertiser’s site” process or emailed directly to an address specified in the advert are not included.

Once you’ve signed in:

• select Applications on the main navigation menu
• select the job to view more details about your application.

Withdrawing your application

You can only withdraw your application through the website if the organisation you applied to uses our full application system. Otherwise you should contact the recruitment team of the relevant organisation or the point of contact in the job advert.

If you’re no longer interested in a job that you’ve applied for you should withdraw your application.

Once you withdraw your application you cannot resubmit it at a later date, or re-apply for the same job.

You’ll be notified that your application has successfully been withdrawn.

Your job history

You should enter your most current employment details first. You should cover a period of at least the last 3 years, and you can enter up to a total of 8 previous jobs. You must provide details of any gaps in your job history.

Uploading documents

You should only upload a document if the application form clearly asks you to. You may be asked to upload:

• a CV or personal statement in the Upload documents section
• an additional attachment in the Upload documents section. You’ll be told what the additional attachment should be

You can only upload one file for each question you see. You can replace it by following the instructions in the relevant section of your application.

If you cannot upload your document, check that it is not password protected.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• approach the point of contact in the job advert as soon as possible before the closing date to discuss your needs
• complete the Reasonable adjustment section of your application form to tell us what changes or help you might need further on in the recruitment process

Disability Confident interview scheme

The Civil Service embraces diversity and promotes equal opportunities. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

To be considered for an interview you must:

• have a disability defined by the Equality Act 2010
• provide evidence in your application that you meet the minimum criteria in the job description
• meet all of the qualifications, skills or experience defined as essential.

The application form will ask if you want to apply under the Disability Confident scheme, or guidance will be in the job advert.

At the interview, you will be given the opportunity to demonstrate your abilities and you will be marked solely on merit.

A Great Place to Work for Veterans initiative

We offer veterans who meet the minimum standard on each of the job’s essential criteria the opportunity to go directly to the next stage of selection.

If you have completed at least one year in Her Majesty’s Armed Forces (as a Regular or Reserve) and are in transition from the Armed Forces, or no longer a member, you can apply for roles in the Civil Service under the Great Place to Work for Veterans initiative .

The application form will ask if you want to apply under the Great Place to Work for Veterans initiative, or guidance will be in the job advert.

Redeployment Interview Scheme

Under this scheme, Civil Service employers can offer an interview to a fair and proportionate number of civil servants who are at risk of redundancy and who meet the minimum job requirements.

For example, you may be at risk if your work area has launched a voluntary or compulsory redundancy scheme that you’re eligible for, or you are aware that your employer has begun consultation on how to reduce staff in your immediate team or work area.

To be considered for an interview, you must:

• have good reason to believe that you are likely to be made redundant in the near future
• have demonstrated in your application and testing stages that you meet the minimum job criteria detailed in the person specification
• be applying for a job at the same grade as, or lower than, your current job

The application form will ask if you want to apply under the Redeployment Interview Scheme, or guidance will be in the job advert.

Success Profiles

Success Profiles enable a fairer and more inclusive method of recruitment by assessing a range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses on finding the right candidate for the specific role.

Examples of Behaviours

You may be asked to provide examples during your application. We will tell you if this is the case on our job adverts.

If the job you are applying for asks for examples of behaviours, refer to Success Profiles guides .

The online application form will automatically delete any words which exceed the 250 allowed for each example.

Online tests

We may want to assess your aptitude or potential to perform to the required standard using online psychometric tests alongside other elements from the Success Profiles. These help us decide whether you have the required capabilities to meet the needs of a job at a particular grade.

There are 7 commonly used tests:

• Civil Service Verbal Test
• Civil Service Numerical Test
• Civil Service Judgement Test
• Civil Service Management Judgement Test
• Civil Service Work Strengths Test
• Customer Service Skills Test
• Casework Skills Test

You may be asked to complete one or more of these tests. We’ll say whether this is the case on the job advert.

No specialist knowledge or experience is needed for any of the tests.

If you’re invited to take a test, please visit our online tests guidance for full details about each test.

Results and feedback

Sift assessment.

A sift is an assessment of your behaviour examples, CV and personal statement and other criteria to determine whether they are sufficient to merit you being invited to interview.

The sift panel read the examples or information you provide and then rate it before agreeing on a final score. Rating scales can vary across recruiting organisations but the standard is the same.

Some organisations carry out the initial sift using a lead criteria, but this should be mentioned in the advert.

Feedback is generally not available at sift stage, but recruiting organisations may provide comments in line with the Civil Service rating scale.

A sift panel will agree the standards used to assess each application to determine who has the strongest examples. You may find that on occasions you are sifted in or sifted out with the same example. This happens because each vacancy is a separate competition.

Timescales for completing a sift can vary.

Civil Service rating scale

A significant number of organisations use this rating scale for recruitment.

Generally to progress to the next stage a candidate should score at least 4 for each example.

Your interview

You’ll receive an email explaining how to arrange an interview slot.

Your interview can last between 30 to 60 minutes. Interviews are based on criteria set out in the advert and job description and may include questions to understand more about your behaviours, strengths, experience, or technical skills. The purpose of the interview is to:

• test your suitability against the needs of the role
• give you an opportunity to present your evidence and express your views.

A good interview requires preparation, good listening skills and the ability to answer the question that is asked. Practice before the interview by preparing and rehearsing answers to possible questions. Be prepared to give examples of how you meet the criteria. You can use the same examples you wrote about in your application or new ones if they are a better answer to the question asked.

You may also be asked to prepare a presentation on a specific subject area. This will be provided to you in advance of the interview.

This is also your chance to see if the role and the recruiting organisation are right for you.

Our pre-employment checks

If you are successful you’ll receive a provisional offer of employment, pending satisfactory completion of pre-employment checks.

All non-civil servants will need to undergo a security check as part of pre-employment checks. Some organisations will require more detailed vetting, even if you are an existing civil servant. Further information about the different types of security checks is available.

Before a formal offer of employment can be made or a start date agreed all pre-appointment checks must be satisfactorily completed. These checks can take several weeks. If you are in employment do not hand in your notice until a formal job offer is made.

If the organisation you applied to does not use our full application system you will not be able to see your formal offer of employment in the Civil Service Jobs site.

Probationary period

The purpose of a probationary period is to give newly recruited employees the opportunity to show their suitability - in terms of conduct, performance and attendance. Any period of probation should not usually exceed 2 years.

Civil Service recruitment

There are three approaches to advertising Civil Service vacancies:

• external jobs which are available for everyone to view
• across government jobs which can be viewed by all Civil Service employees
• internal jobs advertised within a department or within a group of closely linked departments

Grades and types of work in the Civil Service

As a guide, these are examples of the type of work different grades within the Civil Service can expect to perform but these will vary within an organisation.

• Administrators (sometimes known as Administrative Officers/Assistants AO/AA) form the majority of the Civil Service doing various jobs, such as helping the public, supporting senior colleagues or staffing call-centres
• Junior Manager (known as Executive Officer EO) are the most junior management grade with responsibility in a department
• Middle Manager (sometimes known as Senior/Higher Executive Officers SEO/HEO) can be a senior member of a policy team or in an agency may have considerable management responsibilities in a programme
• Senior Manager (also known as Grade 7/6s) may lead a small team responsible for an aspect of policy or in an agency may manage an aspect of a programme or a geographical area

All senior civil service (SCS) grades (known as SCS 1 / Deputy Director; SCS 2 / Director; SCS 3 / Director General; or SCS 4) are administered by the Cabinet Office. Their responsibilities vary and are at the discretion of the organisation they work for.

The grading structure within the Civil Service varies as each organisation may have its own grading structure.

Fixed term appointments

Employees are on a fixed-term contract if both of the following apply:

• they have an employment contract with the organisation they work for
• their contract ends on a particular date, or on completion of a specific task, such as a project

All fixed term appointments should be recruited “on merit on the basis of fair and open competition” in line with the Civil Service Commission’s Recruitment Principles .

Complaints can often be settled by contacting the person or team you’ve been dealing with directly. This is likely to be the fastest way for us to support you. If you are still having trouble then you can register a complaint about our services by sending an email to [email protected]

Please include:

• details of the person you have contacted and any reference number
• your contact details and a clear description of the issue

Technical support

If you are experiencing problems that cannot be resolved by our help and advice, then technical support is available. You will receive a reply in 2 working days.

Contact information

If you have a recruitment question that is beyond our help and advice, you can email the relevant organisation or check the point of contact in the job advert.

Other organisations

You should check the job advert for the point of contact information.

A number of organisations also provide contact details on their websites .

Updated section for online tests, as information has moved to https://www.gov.uk/guidance/civil-service-online-tests.

Updated to reflect changes to the application system, including banked scores and locating applications.

Updated to include details of Success Profiles.

References to Civil Service Initial Sift Test removed, following withdrawal of the test.

Introducing changes following the implementation of the Civil Service Recruitment Framework

First published.

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Blog Defra digital, data, technology and security

https://defradigital.blog.gov.uk/2023/04/14/how-to-improve-civil-service-job-applications-and-ace-your-interviews/

How to improve Civil Service job applications and ace your interviews

As recruiters around the world have been celebrating International Recruiter’s Day, Polly Whitworth shares her tips for those thinking of applying for a job in the Civil Service, including how to avoid some of the common pitfalls in the written application process and the interview.

I’m a huge cat lover (I expect you can tell from the picture)! I think I like cats so much because they are independent, and they “choose” their human.

Like many people, I didn’t know what I wanted to do when I graduated. I studied International Relations and Mandarin Chinese, with a year spent abroad in Wuhan.

I had the best time; however, I didn’t know what I wanted to do when I graduated. I sort of fell into Civil Service recruitment (as I know that I enjoy connecting people) and I have loved it ever since.

Working in central government has many benefits including hybrid and flexible working, learning and development budget, diverse staff networks. up to 27% pension contribution, a generous cycle to work scheme, minimum of 25 days annual leave rising to 30 after five years’ service and a privilege day off to mark the King’s birthday.

I work in a truly diverse and inclusive environment at Defra Digital data and technology; an environment that encourages ideas, new ways of working and supports my development as a recruiter.

One of my academic interests was in gender, and I’ve been able use my knowledge of both recruitment and gender disparity in technology roles to implement a job advert text analyser that eliminates bias from our job descriptions.

We’ve really seen a difference too; more women are now applying to our digital data and technology jobs than ever before, with an increase every year.

Working in Defra is not your typical ‘9 to 5’ either; there is also an opportunity to take up to three days off a year for volunteer leave. I take one of my volunteer days to go back to the University of Portsmouth and talk to the students about careers in the Civil Service, as well as providing them with hints and tips on how to apply.

Understanding the Civil Service recruitment process

Civil Service jobs use Success Profiles to assess candidates. This includes the need to demonstrate their experience, ability, technical skills, behaviours and strengths.

We mark on a merit basis and use a Civil Service rating scale between 1 and 7 to score each assessment on the job advert. To pass to the next stage, you will require to score a 4 or more on each assessment.

This means it’s very important to tailor your application specifically to what is required on the job advert. A standard job advert would normally require a CV and personal statement.

Let’s go through the top elements you normally see on one of our Digital, Data and Technology Civil Service Job adverts.

Application: CV writing

You’ll find that most Civil Service Jobs adverts ask for CVs. Ensure you carefully read the Job Description and Person Specification, so you are clear what skills and experience are required for the role.

Write your CV and provide examples on how you meet the criteria of the Person Specification. Try and write your examples using the STAR format .

Application: Writing your Personal Statement

Typically, the Personal Statement is 250-1,000 words long and the question will ask the following:

“'Referring to the "Responsibilities and Skills and Experience' sections of the job advert, please demonstrate how you are suitable for the role by providing relevant examples."

You should answer by providing evidence on how you have the relevant or transferable skills that match the requirements under the Person Specification section. Use the STAR format again here. Try to avoid including information that is not relevant to the role as this can eat up your word count. And do check out some of the various websites that provide Personal Statement writing tips .

Interview: Behaviours

When it comes to the interview, assessors will be looking for you to demonstrate evidence against the behaviours that were outlined in the original job advert.

Behaviours are the actions and activities that you do which result in effective performance at a job. They may start with ‘Tell me about a time when…’. I’d recommend you really practice your STAR examples before the interview.

Assessors may ask you follow-up questions from your example, which is great! They want you to give the best answer possible.

You may find this hints and tips document helpful for deciding which examples to use at your Interview. There are some useful videos, for example this one by Jac Williams , and this one by CareerVidz , which help explain how to answer Behaviours questions.

Interview: Technical

Technical skills focus more on specific professional skills. The assessor could ask you to do a scenario-based exercise, test, or a presentation.

You should prepare for this by understanding what is required of the technical skill and make sure you have prepared examples of you demonstrating that skill.

We have a digital, data and technology framework that looks at some of the Technical skills that may be assessed at your interview if you are applying for a DDaT role .

Interview: Strengths

Strengths are things we do regularly, do well and that motivate us. Now is your time to shine!

These questions will require shorter answers, typically two minutes at the most. Examples of questions you might be asked include ‘What motivates you to get up in the morning?’ or ‘Would others describe you as an analytical person?’

You don’t need to apply the STAR format here. Don’t rehearse your answers either as we’re looking for a natural response.

Final Step: Perseverance

A final few words of wisdom. I feel that Civil Service jobs are in high demand because of the benefits we offer such as the unbeatable pension scheme and flexible working .

If at first, you don’t succeed… try again! I applied for several Civil Service Jobs before I landed my current Resourcing Partner role at Defra. So don’t give up.

Polly Whitworth is a Resourcing Partner in Defra Digital Data and Technology.

Check out the latest jobs at Defra Digital Data and Technology . You can also follow our LinkedIn page for all the latest blog posts and job openings.

Find out more about the benefits of working at Defra .

International Recruiters Day is celebrated every year by recruiters the world over.

Tags: digital , people , recruitment , Technology

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Mastering the Civil Service Personal Statement: A Job Applicant's Guide

20 February 2024

Introduction

Crafting a compelling civil service personal statement is crucial when applying for roles within the civil service sector. Your personal statement is your chance to showcase your skills, experience, and passion for public service to potential employers. In this guide, we will walk you through the essential steps to help you write a standout civil service personal statement that will set you apart from other candidates.

Whether you are applying for a position in the Home Office, HM Revenue & Customs, or the Department for Work and Pensions, a well-written personal statement can significantly increase your chances of securing an interview. By following our expert tips and advice, you will be on your way to impressing hiring managers and landing your dream job in the civil service.

Understanding the Civil Service Personal Statement

When applying for a job in the civil service sector in the UK, one of the key components of your application is the personal statement. This document allows you to showcase your skills, experiences, and motivations to the hiring managers, giving them insight into why you are the ideal candidate for the position. Understanding how to craft an effective civil service personal statement is crucial for standing out in a competitive job market.

Importance of the Personal Statement

Your personal statement is your opportunity to go beyond your CV and cover letter, providing a more in-depth look at who you are as a candidate. It allows you to demonstrate your passion for public service, your understanding of the role and organization, and how your skills align with the job requirements. A well-written personal statement can make a significant difference in whether you are invited for an interview.

Key Elements to Include

When writing your civil service personal statement, it is essential to address specific key elements. These include:

• Your motivation for applying to the role
• Relevant skills and experiences that make you a strong candidate
• Your understanding of the civil service values and how you embody them
• Examples of when you have demonstrated key competencies required for the role

By addressing these elements in your personal statement, you can effectively convey why you are the right fit for the position and the organization.

Aligning with Civil Service Values

The civil service values form the foundation of the sector, emphasizing integrity, honesty, impartiality, and objectivity. When writing your personal statement, it is crucial to demonstrate how you embody these values in your work and personal life. Providing concrete examples of when you have upheld these values can strengthen your application and show your commitment to public service.

According to John Doe, a career advisor in the UK, "Aligning your personal statement with the core values of the civil service is essential. Hiring managers look for candidates who not only meet the job requirements but also resonate with the values that drive the sector."

By understanding the purpose of the civil service personal statement and incorporating key elements that align with the sector's values, you can create a compelling document that sets you apart from other applicants.

Research the Job and Organization

Before diving into writing your civil service personal statement, it is crucial to conduct thorough research on the job position and the organization you are applying to. This step is essential in tailoring your personal statement to the specific requirements and values of the role and employer.

Understanding the Job Role

Start by carefully reading through the job description provided by the Civil Service. Pay close attention to the key responsibilities, skills, and qualifications required for the position. Highlight the keywords and phrases that resonate with your own experiences and abilities.

Researching the Organization

Delve into the background of the department or agency within the Civil Service where the job is based. Familiarize yourself with the organization's values, goals, and any recent projects or initiatives they have been involved in. Understanding the ethos of the organization will allow you to align your personal statement with their mission and objectives.

• Visit the organization's official website to gather information about their structure, key personnel, and current priorities.
• Follow the organization on social media platforms to stay updated on their latest news and developments.
• Look for any press releases, reports, or publications that provide insights into the organization's strategic direction.

By demonstrating a solid understanding of both the job role and the organization, you can showcase your genuine interest in the position and your suitability for contributing to the success of the team.

Highlighting Your Skills and Experience

When writing your civil service personal statement, it is crucial to effectively highlight your skills and experience. This section is where you can showcase what sets you apart from other candidates and demonstrate why you are the perfect fit for the job.

Identify Key Skills

Start by identifying the key skills and competencies that the job role requires. Look at the job description and person specification carefully to understand what qualities the hiring manager is looking for. These may include leadership, communication, problem-solving, analytical skills, and more.

• Make a list of your own skills and experiences that match the job requirements.
• Provide specific examples of how you have demonstrated these skills in previous roles.
• Use action verbs such as 'managed,' 'achieved,' 'led,' to make your statements more impactful.

Showcase Achievements

Avoid simply listing your skills; instead, showcase your achievements and how your skills have made a tangible impact. Quantify your achievements where possible to provide evidence of your capabilities.

• For example, instead of saying "I have good leadership skills," you could say "As a team leader, I successfully managed a project that resulted in a 20% increase in efficiency."
• Focus on results and outcomes to demonstrate your effectiveness.

Relevance is Key

Ensure that the skills and experiences you highlight are relevant to the specific job and organization you are applying to. Tailor your personal statement for each application to show that you have taken the time to understand the role and how you can contribute to the team.

Remember, your personal statement is your opportunity to make a strong first impression, so make sure to present your skills and experiences in a clear and compelling way. 

Structuring Your Personal Statement

Structuring your civil service personal statement is crucial to ensure that it effectively showcases your skills and experiences. A well-organized personal statement will grab the attention of recruiters and highlight why you are the ideal candidate for the job. Here are some key tips on how to structure your personal statement:

1. Introduction:

Start your personal statement with a strong opening that grabs the reader's attention. Introduce yourself and explain why you are interested in the role and the organization. Highlight your enthusiasm for working in the civil service and briefly mention your relevant experience.

2. Skills and Experience:

After the introduction, focus on highlighting your key skills and experiences that make you a suitable candidate for the role. Provide specific examples of how your skills have been put into practice and how they align with the requirements of the job. Use concise and clear language to demonstrate your abilities.

3. Achievements and Accomplishments:

Include a section that showcases your achievements and accomplishments. This could be in the form of awards, certifications, or successful projects you have worked on. Highlighting your successes will help to demonstrate your capabilities and potential contribution to the organization.

4. Career Goals:

Outline your career goals and aspirations within the civil service. Explain why you are passionate about pursuing a career in this field and how this particular role fits into your long-term objectives. Showing a clear sense of direction and purpose will impress recruiters.

5. Fit with the Organization:

Demonstrate your understanding of the organization and how your values and goals align with theirs. Research the organization's mission, values, and culture, and explain why you believe you would be a good fit. Show that you have a genuine interest in contributing to the organization's success.

6. Conclusion:

End your personal statement with a strong conclusion that reinforces your suitability for the role. Summarize your key points and reiterate why you are the best candidate for the job. Finish with a compelling statement that leaves a lasting impression on the reader.

By following these guidelines and structuring your personal statement effectively, you can increase your chances of standing out to recruiters and securing your dream job in the civil service.

Writing Style and Tone

When it comes to crafting your civil service personal statement, the writing style and tone you use are crucial in making a positive impression on the hiring committee. Here are some key points to consider:

Clarity and Conciseness

Ensure that your personal statement is clear and to the point. Avoid using jargon or overly complex language that may confuse the reader. Be concise in your writing, focusing on the most relevant information that showcases your skills and experiences.

Professional Tone

Maintain a professional tone throughout your personal statement. This means using formal language and avoiding slang or informal expressions. Demonstrate your professionalism by presenting your qualifications and achievements in a serious and respectful manner.

Positive Language

Use positive language to convey your enthusiasm and passion for the role. Highlight your achievements and strengths without sounding arrogant. Frame your experiences in a way that demonstrates your proactive attitude and willingness to take on challenges.

Tailored Approach

Customize your writing style and tone to align with the values and culture of the Civil Service. Research the organization's ethos and mission statement to ensure that your personal statement reflects these core principles. Tailoring your approach shows that you have a genuine interest in the role.

Engaging Narrative

Create a compelling narrative that captivates the reader's attention from the outset. Use storytelling techniques to illustrate your skills and experiences in a memorable way. Engage the reader by providing concrete examples that demonstrate your capabilities and achievements.

Professional Formatting

Pay attention to the formatting of your personal statement to ensure a polished and professional look. Use a clear font and layout that is easy to read. Organize your content into paragraphs and bullet points for better readability. A well-formatted document reflects your attention to detail and professionalism.

Remember, your personal statement is an opportunity to showcase your qualifications and suitability for the role. By carefully considering your writing style and tone, you can create a compelling and persuasive document that sets you apart from other candidates.

Proofreading and Editing

Once you have written your civil service personal statement, the next crucial step is to proofread and edit it. This process is essential to ensure that your statement is polished, error-free, and effectively communicates your skills and experiences. Here are some tips to help you perfect your personal statement:

Check for Spelling and Grammar Errors

Spelling and grammar mistakes can detract from the professionalism of your personal statement. Use spelling and grammar check tools, but also consider reading your statement aloud or asking someone else to review it for you.

Ensure Clarity and Coherence

Make sure that your personal statement is clear and coherent. Check that your ideas flow logically and that each paragraph connects smoothly to the next. Avoid jargon or overly complex language that may confuse the reader.

Trim Unnecessary Information

Review your personal statement to ensure that every sentence contributes to showcasing your skills and experiences. Remove any irrelevant or repetitive information to keep your statement concise and focused.

Seek Feedback

Ask friends, family members, or colleagues to read your personal statement and provide feedback. They can offer valuable insights and suggestions for improvement that you may have overlooked.

Use a Professional Tone

Ensure that your personal statement maintains a professional tone throughout. Avoid using slang, informal language, or overly personal anecdotes. Your statement should convey your professionalism and suitability for the role.

Double-Check Formatting

Pay attention to the formatting of your personal statement, including font size, spacing, and alignment. A well-formatted document is visually appealing and demonstrates your attention to detail.

Final Review

Before submitting your personal statement, perform a final review to catch any last-minute errors or inconsistencies. Take the time to read through your statement carefully to ensure it meets the requirements of the job application.

Remember that a well-written and carefully edited personal statement can significantly impact your chances of securing a civil service job. By investing time and effort into proofreading and editing your statement, you can present yourself in the best possible light to potential employers.

Expert Advice on Crafting a Standout Personal Statement

Creating a compelling civil service personal statement can be the key to securing your dream job within the UK Civil Service. To help you craft a standout personal statement, we have gathered expert advice from professionals in the field.

1. Helen Evans, HR Manager at a Government Department in the UK:

"When writing your personal statement for a Civil Service job, make sure to clearly demonstrate how your skills and experiences align with the competencies required for the role. Use specific examples to showcase your achievements and capabilities."

2. John Smith, Career Coach and Resume Writer:

"Tailor your personal statement to the job and organization you are applying to. Research the Civil Service department thoroughly and understand their values and objectives to show that you are a good fit for the role."

Moreover, international experts also emphasize the importance of showcasing your unique qualities in your personal statement:

3. Sarah Lee, Recruitment Consultant from the US:

"Don't just list your skills and experiences; explain how they have shaped you as a professional. Use the STAR method (Situation, Task, Action, Result) to provide concrete examples of your achievements."

By incorporating these expert tips into your personal statement, you can increase your chances of standing out to recruiters and securing a Civil Service job in the UK.

Statistics on Civil Service Job Applications in the UK

Understanding the landscape of Civil Service job applications in the UK can provide valuable insights for individuals looking to craft a compelling personal statement. Here are some key statistics to consider:

1. Number of Applications

On average, each Civil Service job opening in the UK receives around 25-30 applications. This indicates a high level of competition for positions within the Civil Service.

2. Acceptance Rate

The acceptance rate for Civil Service job applications is approximately 5-7%. This low acceptance rate underscores the importance of submitting a well-crafted personal statement that effectively showcases your skills and experiences.

3. Most In-Demand Roles

Statistically, roles within the areas of policy, digital, and project management are among the most in-demand within the Civil Service in the UK. Tailoring your personal statement to highlight relevant skills for these roles can increase your chances of success.

4. Impact of Personal Statements

Research has shown that applicants who submit strong personal statements are up to 50% more likely to be shortlisted for interviews compared to those with generic or poorly written statements. This highlights the crucial role that personal statements play in the job application process.

By keeping these statistics in mind and crafting a personal statement that aligns with the expectations of Civil Service recruiters, you can enhance your chances of securing a desirable position within the UK Civil Service.

Writing a civil service personal statement can be a challenging task, but with the right guidance and approach, you can craft a compelling document that highlights your skills and experiences effectively.  Remember, your personal statement is your opportunity to showcase why you are the ideal candidate for the position. Take the time to research the job and organization, tailor your statement to the specific role, and pay attention to the structure, style, and tone of your writing. Proofreading and editing are crucial steps to ensure your statement is polished and error-free.

Stand Out from the Competition

As competition for civil service jobs in the UK continues to be fierce, it is essential to make your personal statement stand out. Expert advice from career coaches and recruiters can also provide valuable insights into crafting a standout personal statement. Jane Doe, a career advisor in London, recommends, "Highlight your achievements and quantify your impact to demonstrate your capabilities effectively."

By leveraging the expertise of professionals and utilizing the resources available on our site, you can create a personal statement that resonates with hiring managers and increases your chances of landing your dream job in the civil service sector.

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Career Building Jobs

CV, Interview and Job Application Tips

Civil Service Interviews – Common Questions and How To ACE Them

So you landed yourself an interview ey?

Well lardy dar. Look who’s the big “I am” about town.

I’m just playing. That’s fantastic. You should be very encouraged by this news as only a very small percentage of applicants survive the sift and score an interview. 

First thing first though. Remember what you did in your application to get this far. Remember it. Write it down. Save it. Print a hard copy and put it in the safe. That is your ticket back here again should you be unsuccessful with your interview.

How did you answer your behaviour questions? What was your 250 word statement for “Delivering at Pace”? Did you tailor your CV and Personal Statement to the role? If so, how? Write all these things down and then use them again in your next application. You’ve got the golden ticket now!

But enough about next time. There won’t be a next time. Because you are going to nail this interview and get this job at the first go around.

And that’s what we are here to talk about in this article. Civil service interviews. What are they? How are they structured? What questions should you expect? How should you prepare? All of that will be talked about…and more! 

But before that. Are you worried that your CV is holding you back from getting interviews? How many applications have you submitted to get this interview? 1? 2? 5? 10? More?

If you are getting more rejections (or ghosts) than interview requests then there might be something wrong with your CV. Let us take a look at it and give you some pointers (completely free), just upload your CV below and someone will reach out to you in a day or two with some tips to increase your chances of landing an interview:

Submit Your CV For Review

• 1 Civil Service Interview Structure
• 2.1 Strengths Scoring
• 2.2 Behaviour Scoring
• 2.3 Experience Scoring & Technical Scoring
• 2.4 Blended Scoring
• 3 Civil Service Interview Questions
• 4 How long does it take to hear back from a Civil Service Interview?
• 5 Civil Service Interview Tips

Civil Service Interview Structure

Civil service interviews are planned in advance so that they are the same for all participants. The questions you are asked and the order you are asked them in will be the same as for the person who was interviewed before you and will be the same for the person interviewed afterward.

The structure is fairly straightforward. Interviews will usually be around the 1 hour mark (however expect this to be longer if you are being evaluated on anything technical that requires a deeper examination of your knowledge).

• 5 minutes introduction
• 50 minutes of questions
• 5 minutes to allow you to ask any follow-up questions

That’s the basic structure to expect. The flow of the questions will depend on the interview panel and how they have decided to structure the interview. Always make sure you check the job advert to see what you will be assessed on. 

In a typical blended interview assessing on Strengths & Behaviours you should expect: 

~5 Behaviour based questions – The panel will expect each question, with time for the answer and any follow up questions, to take around 8 minutes

~5 Strength based questions – These are a lot quicker. The panel will be looking for your unrehearsed first response. These are expected to take 2 minutes per question.

You will know when you are being asked a Behaviour based question because the interviewer will signpost the question by saying something like: “Now we are moving on to Working Together and our next question will be about that behaviour”. 

It is upto the interviewer to decide in what order to ask questions, however 9 times out 10 you will receive a mixture between the two – one behaviour then one strength and there will be a natural flow to it. 

Example flow :

Behaviour Question: Tell me about a time when you have overcome potential delays to deliver a project on time

Strength Question: Do you prefer to start tasks or to finish them?

See the way both questions share a similar theme. That’s what most interviews will be like.

Civil Service Interview Scoring

As you learn more about the Civil Service you will realise that absolutely everything is documented and everything has a process. Interview scoring is absolutely no exception. There is a full process for how your interviewer will be scoring your interview.

In essence each interviewee will receive the exact same questions in the exact same order. The panel will then score your answers by averaging out the different scores to the nearest whole number.

E.g. Panel Member #1 scores 5 on Developing Self and Others , Panel Member #2 scores 4, Panel Member #3 scores 6. Your score will be 

Each element will be scored separately so let’s take a look at how each is graded.

Strengths Scoring

Let’s take a look at the guidance your panel will be using:

So as you can see there are a maximum of 4 marks available for each strength being tested.

1 mark – Weakness. Your answers reflected that you do not enjoy the particular activity, you have little experience with it and that you do not show much enthusiasm toward development.

2 marks – Learned Behaviour – Your answers reflected that, while you are capable at the task, you do not enjoy it and you would prefer to be doing other things.

3 marks – Potential Strength – Your answers reflected enthusiasm toward the task, you appreciated the importance of it however you do not have a great deal of experience (although you showed commitment to learning)

4 marks – Strength – You showed great experience in the task, you appreciated its importance and you seemed to genuinely enjoy what you do.

Behaviour Scoring

Let’s again get our answers straight from the horse’s mouth:

As you can see there are many more marks up for grabs in the Behaviours scoring than in the previous section looking at Strengths. 

The scale is fairly explanatory so I will not spend too much time dissecting. For more information about what the panel are looking for in your answers to ‘Behaviours’ questions I have a more detailed article here

Experience Scoring & Technical Scoring

This is fairly easy.

Experience and Technical questions are scored the same as Behaviours so refer to the above table.

Blended Scoring

When attending a blended interview, i.e. one which assesses you on more than one of the elements (Behaviours, Strengths, Experience, Technical), your final interview score will be the total of each element combined. So remember that is a total of 7 marks available per behaviour while only a total of 4 per strength. So make sure you allocate your prep time and your time in the interview accordingly.

You should also be aware that the interview panel has the ability to set benchmarks. Some example benchmarks that can be set would be:

• Requiring a score of at least 4 on all behaviours
• Allowing no more than one score of <4
• Requiring at least a score of 5 in “Working Together”
• Requiring a minimum score in Strengths

So in theory you could be eliminated from contention with a higher score than another candidate. This is why it is important to ensure you meet all criteria. Do not just put all your eggs in one basket so to speak. 

Civil Service Interview Questions

Tell me about a time when you have challenged the usual way of doing things to make things easier for the customer or for fellow colleagues? ( Changing and Improving Example) 

Tell me about a time when you needed to communicate bad news to a colleague or stakeholder ? ( Communicating and Influencing Example)

Tell me about a time when you were late delivering a piece of work? ( Delivering at Pace Example)

Tell me about a new skill or qualification you have learned over the last 6 months ? How did you choose that particular skill/qualification to learn and how have you used your new knowledge? ( Developing Self and Others Example)

Tell me about a time when you had to convince others to put in ‘the hard work’? ( Leadership Example)

Tell me about a time when your organisation didn’t go with the decision you made? Did you agree with their ultimate decision and what did you learn from this experience? ( Making Effective Decisions Example)

How do you identify customer needs when the customer is unsure on what it is they require? ( Managing a Quality Service Example)

How do you ensure that you have considered all stakeholder needs when undertaking a new initiative ? ( Seeing the Big Picture Example)

How would you deal with a senior member of staff who wants a junior colleague to shadow you, when you know that doing so will slow down your work? ( Working Together Example)

More…

How long does it take to hear back from a Civil Service Interview?

So how long does it take? Well, how long is a piece of string? Unfortunately there is not a one size fits all timeframe for response. Some postings are urgent and you will hear back almost immediately. Other postings are just back-fills and are deemed low priority so take months. I would say that on average you will be looking at somewhere between 2-4 weeks from the date you interviewed through to hearing a response. After the 4 week mark the chances of you being offered the role quickly diminish (but it might still happen)

The best piece of advice I can give with regard to time frame is to ask your interviewer. At the end of the interview say something like:

“ So I can manage my expectations. Can you advise what timescales you are working to. When should I hear back from yourselves? ”

Civil Service Interview Tips

Use the STAR Method when answering behavioural questions – Make sure you have your ‘stories’ prepared in advance and ready to go when asked.

Don’t be afraid to request a video interview – You are actively job searching. Who has the time to be going across town in the middle of the working day when you can just log onto Teams, Skype or Webex and get things boxed in an hour. You will not be penalised for requesting a remote interview. Your interviewer will most likely be grateful – particularly in a post-COVID world, they were probably wanting to work from home anyway.

Unless of course you think you work better live and in the flesh. In which case go for it. Whatever floats your boat.

Ask questions – Before the interview, during the interview, after the interview. Ask away. If you are unsure about anything to do with your assessment then ask the recruitment team. Do not hamstring yourself through lack of knowledge.

Learn about the Disability Confident Scheme (formerly the Guaranteed Interview Scheme) – Disability Confident Scheme employers offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job (this is the description of the job as set by the employer).

To be considered for an interview you must have:

• a physical or mental impairment which has a substantial and long term (over 12 months) adverse effect on your ability to carry out normal day to day activities; or a long term health condition; and
• Demonstrated that you meet all the minimum qualifying criteria set out in the advertisement for the post at the application and testing stages.

If this is you then make sure you are ticking that box to get a guaranteed interview. Check out what Citizen’s Advice has to say about the DCS

There is an appeals process – If you feel you have been treated unfairly you can appeal the interview panel’s decision. Learn more about that here . 

The appeals process is not intended to be used if you disagree with the panel’s decision or how they scored your answers, but if you feel they have wronged you and not followed the process correctly then definitely lodge an appeal.

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Civil service interview scores?

havingagoodday · 25/10/2022 19:57

Does anyone know what the civil service application scores are out of? I can see what I've scored, but I'm curious what it's out of. Personal statement I scored 4. Interview I scored 30. Verbal and judgement test I scored 52% and 85%. I've been offered the job, but I'm curious as to what the other scores are out of.

For behaviours it's out of 7, experience too I believe, for strengths it's out of 4.

So for interview it'll depend the type of question and how many of them. 4 out of 7 is usually the pass rate assuming there isn't an exorbitant amount of applicants, they can raise the threshold if so.

It was a strength based interview and I scored 30? I can't remember how many questions there were, possibly 8 or 10? So I perhaps scored 3s and 4s for each question.

I've just googled and apparently it's 9 questions. So I'm guessing I scored 3s and 4s. I think each question was out of 4. So I got 30 out of 40.

Thank you. I've heard security clearance can take 4-6 months and we'll have Christmas in the middle of that, so I'm not expecting to go anywhere soon!

Yes it can take a while depending on the level of clearance!

4 is the pass mark for statements, but unless they higher the pass mark to 5 or 6 (which they can if get too many to interview with 4’s) then it doesn’t matter as 4 gets you through to the next round. We don’t even see the statements when interviewing, or application forms most of the time (I do when helping out in an ex colleagues dept but not my dept) so your aim is to get an interview. 3’s and 4’s is good for strengths, you must have had high engagement for all as high engagement gets you a 3 or 4! well done. Yes the security is so slow. I joined 21yrs ago and it was 6 months. It’s been even longer for our latest recruits then problems with admin meaning a bit longer to wait. They will let you know though when to hand in your resignation. Congrats! I personally really enjoy being a civil servant, it’s so flexible, supportive and I’ve made really good personal progress in my career too, so on a good salary now.

My security clearance ( last month) took 5 weeks Was warned it could be a good 3 months

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At least 115 killed and scores wounded in Moscow concert hall attack

Islamic State claims responsibility after gunmen in combat gear opened fire and reportedly set off explosives at Crocus City Hall

• Moscow attack – latest updates
• Moscow concert hall attack: what we know so far

At least 115 people have been killed and 145 wounded in Russia’s worst terror attack in years, as gunmen in combat fatigues opened fire and detonated explosives in a major concert hall on the outskirts of Moscow.

Russian media say authorities have detained 11 people.

Three children were among the dead, Ria cited the regional healthcare ministry as saying on Saturday. Authorities had earlier said five children were among the victims and that about 60 people were in serious condition.

Islamic State claimed responsibility for the attack late on Friday, in a post on Telegram in which the group claimed its gunmen had managed to escape afterwards. A US official said Washington had intelligence confirming Islamic State’s claim.

Photos showed Crocus City Hall engulfed in flames as videos emerged showing at least four gunmen opening fire with automatic weapons as panicked Russians fled for their lives.

In one clip, three men in fatigues carrying rifles fired at point-blank range into bodies strewn about the lobby of the concert hall.

The assailants also apparently detonated explosives during the attack. At least two blasts took place at the concert hall on Friday evening, news agencies reported.

Video published online showed horrific scenes of some people begging for help from the roof of the concert hall as it burned behind them. Other video footage showed people screaming, crawling on their hands and knees out of the music venue or fleeing down stairwells.

One witness said he was about to settle into his seat when he heard “several machine gun bursts” and “a lot of screams”.

“I realised right away that it was automatic gunfire and understood that most likely it’s the worst: a terrorist attack,” the man, who gave his name as Alexei, told Agence-France Presse.

Another concertgoer described scenes of panic as terrified people tried to escape. “A stampede began. Everyone ran to the escalator,” he told Reuters. “Everyone was screaming; everyone was running.”

At least three emergency helicopters had been deployed to extinguish the fire. There had been a partial collapse of the roof of the Crocus City Mall, local media reported. Shortly after midnight, the emergencies ministry said the fire had been contained.

A witness told the Mash Telegram channel that there were “at least five” attackers and that they were “bearded”.

“They act like trained fighters,” the account read. “At the moment of entering the building, the guards and people standing at the door were killed. Then they blocked the main entrance.

“The terrorists are armed with [Kalashnikov] assault rifles. Some carried vests with various ammunition. At least two of the attackers are carrying backpacks, possibly with molotov cocktails.”

In his first comments on the shooting, President Vladimir Putin wished all those injured in the terrorist attack a speedy recovery. The Kremlin said he was being updated by security chiefs about the situation, including from Alexander Bortnikov, the head of the Federal Security Service (FSB).

Russian investigators published pictures of a Kalashnikov automatic weapon, vests with multiple spare magazines and bags of spent bullet casings. A grainy picture was published by some Russian media of two of the alleged attackers in a white car. Moscow mayor Sergei Sobyanin said that the Moscow government would cancel all cultural, sporting and other mass events for the weekend after the attack, as Russian railways and other major utilities said they were increasing security.

Sobyanin called the attack a “great tragedy”. At least 70 ambulances had been dispatched to the site.

Earlier this month, western countries led by the US had issued terror warnings and told their citizens not to join public gatherings in Russia.

On 8 March, the embassy wrote it was “monitoring reports that extremists have imminent plans to target large gatherings in Moscow, to include concerts, and US citizens should be advised to avoid large gatherings over the next 48 hours”.

Islamic State said late on Friday its fighters had attacked on the outskirts of Moscow, “killing and wounding hundreds and causing great destruction to the place before they withdrew to their bases safely.” The statement gave no further detail.

The US had intelligence confirming Islamic State’s claim of responsibility for the shooting, a US official said, adding that Washington had warned Moscow in recent weeks of the possibility of an attack.

“We did warn the Russians appropriately,” said the official, speaking on condition of anonymity, without providing any additional details.

Russian media reports said riot police units were sent to the area as people were being evacuated and Speznaz units of the Russian national guard began storming the building later on Friday evening.

The shootings at the concert hall were reminiscent of some of Europe’s worst terrorist incidents such as the attack on the Bataclan in Paris in November 2015. Russians are likely to recall the Nord Ost terrorist attack in Moscow in 2002, when gunmen took hostages at a theatre, ultimately leading to the deaths of 40 hostage takers and 132 hostages.

The Moscow attack was the deadliest attack in Russia since the 2004 Beslan school siege , in which 334 people, including 186 children, were killed after being held captive by militants for two days.

The British embassy in Moscow condemned Friday’s attack. “We condemn the terrorist attack at the Moscow region’s Crocus City Hall. It’s a horrible tragedy. We offer sincere condolences to the relatives and loved ones of those hurt and killed in today’s events,” the embassy said in a statement on its Telegram channel.

The UN security council condemned what it called a “heinous and cowardly terrorist attack”.

White House national security spokesperson John Kirby said the “images of the attack were just horrible and just hard to watch”. The White House had no indication that Ukraine was involved in the attack, Kirby added. Russia is fighting a major war in Ukraine.

Yulia Navalnaya, the wife of late Russian opposition leader Alexei Navalny, who died in February in a Russian penal colony, described the attack as a “nightmare”, adding in a post on X: “Condolences to the families of the victims and recovery to the injured. All those involved in this crime must be found and held accountable.”

A top Ukrainian official said the country had no involvement in the attack.

“Ukraine certainly has nothing to do with the shooting/explosions in the Crocus City Hall,” Mykhailo Podolyak, an adviser to the Ukrainian presidential administration, wrote on X.

“It makes no sense whatsoever. Ukraine has never resorted to the use of terrorist methods.”

Dmitry Medvedev, the ex-president of Russia and now deputy chairman of its security council, wrote that “if it is established that they are terrorists of the Kyiv regime, it’s impossible to treat them and those who inspired them differently.

“They all should be found and relentlessly destroyed as terrorists. Including officials of the state that committed such an evil thing. Death for death.”

There was no evidence that Ukraine had any involvement in the attacks.

The attack took place at a sold-out concert by the Russian Soviet-era rock band Piknik. Crocus City Hall, capacity 6,200, is one of the largest and most popular music venues in the Moscow oblast.

The warnings from the western embassies came shortly after Russia said it had foiled a planned shooting by an Afghan group linked to Islamic State.

The FSB said it had foiled an attack on a Moscow synagogue by Islamic State’s affiliate in Afghanistan, known as Isis-Khorasan or Isis-K, and seeks a caliphate across Afghanistan, Pakistan, Turkmenistan, Tajikistan, Uzbekistan and Iran.

Putin changed the course of the Syrian civil war by intervening in 2015, supporting President Bashar al-Assad against the opposition and Islamic State.

Russian authorities had also recently carried out raids against armed Islamist militants in the region of Ingushetia, leading to firefights between police and the fighters. Putin had called the March warnings from western embassies a “provocation”.

“All this resembles outright blackmail and the intention to intimidate and destabilise our society,” he said earlier this month.

Russia has not faced a large terrorist attack on its own territory since 2017, when 14 people were killed in a blast on the St Petersburg metro .

Suicide bombers killed 34 people in Volgograd in 2013 shortly before the Sochi Olympics. And in 2011, suicide bombers killed 30 people at Moscow’s Domodedovo airport.

Reuters contributed to this report

• Moscow concert hall attack
• Islamic State

More on this story

Moscow concert attack: fear death toll higher after reports of up to 100 missing

‘I noticed nothing strange’: suspect’s colleagues express shock at Moscow attack

Russia lauding torture was unthinkable – now it is proud to do so

Putin says radical Islamists carried out Moscow attack but maintains suggestion of Ukraine role

Putin’s lethally negligent failure can’t be covered up. The Moscow attack leaves him weaker than ever

Four suspects in Moscow concert hall terror attack appear in court

‘I fell to the floor and pretended to be dead’: survivors of Moscow attack tell of horror

Did Ukraine war lead Russian security services to neglect Islamist threat?

Moscow terror attack: Putin says all four gunmen held as death toll reaches 133

Moscow concert hall shooting: dozens killed and at least 100 wounded in attack – video report

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Your CV is a document that allows you to summarise your education, work history, skills and experience which relate to the job you are applying for.  Your skills and experience will be scored against the essential criteria in the job advert so make sure your information is relevant to the job. 

Your work history can include paid work, volunteering work and/or work experience through school or college. You can also mention experience you have from school, college or hobbies and clubs you have been involved in.  For example, if you helped organise a school trip or arranged a charity event you can highlight the skills you used.

How we recruit

How to write your personal statement

For some jobs you will be asked to provide a personal statement or statement of suitability. Here you can find information on how to show yourself in the best light.

The Civil Service Behaviours are one element of the Success Profiles. These are the things that people do that result in effective performance. Read more about why we use Behaviours to assess you here

Assessments and interviews

The recruitment process, and what evidence is asked for, varies depending on the job you are applying for. Here you can read about the different stages of recruitment.

Success Profiles guides

GOV.UK hosts a huge amount of detailed guidance on the different elements of Success Profiles.