Problem-Solving Strategies

Problem-Solving Strategies

There are many different ways to solve a math problem, and equipping students with problem-solving strategies is just as important as teaching computation and algorithms. Problem-solving strategies help students visualize the problem or present the given information in a way that can lead them to the solution. Solving word problems using strategies works great as a number talks activity and helps to revise many skills.

Problem-solving strategies

1. create a diagram/picture, 2. guess and check., 3. make a table or a list., 4. logical reasoning., 5. find a pattern, 6. work backward, 1. create a diagram/draw a picture.

Creating a diagram helps students visualize the problem and reach the solution. A diagram can be a picture with labels, or a representation of the problem with objects that can be manipulated. Role-playing and acting out the problem like a story can help get to the solution.

Alice spent 3/4 of her babysitting money on comic books. She is left with $6. How much money did she make from babysitting?

problem solving strategy cards

2. Guess and check

Teach students the same strategy research mathematicians use.

With this strategy, students solve problems by making a reasonable guess depending on the information given. Then they check to see if the answer is correct and they improve it accordingly.  By repeating this process, a student can arrive at a correct answer that has been checked. It is recommended that the students keep a record of their guesses by making a chart, a table or a list. This is a flexible strategy that works for many types of problems. When students are stuck, guessing and checking helps them start and explore the problem. However, there is a trap. Exactly because it is such a simple strategy to use, some students find it difficult to consider other strategies. As problems get more complicated, other strategies become more important and more effective.

Find two numbers that have sum 11 and product 24.

Try/guess  5 and 6  the product is 30 too high

  adjust  to 4 and 7 with product 28 still high

  adjust  again 3 and 8 product 24

3. Make a table or a list

Carefully organize the information on a table or list according to the problem information. It might be a table of numbers, a table with ticks and crosses to solve a logic problem or a list of possible answers. Seeing the given information sorted out on a table or a list will help find patterns and lead to the correct solution.

To make sure you are listing all the information correctly read the problem carefully.

Find the common factors of 24, 30 and 18

problem solving strategy cards

Logical reasoning is the process of using logical, systemic steps to arrive at a conclusion based on given facts and mathematic principles. Read and understand the problem. Then find the information that helps you start solving the problem. Continue with each piece of information and write possible answers.

Thomas, Helen, Bill, and Mary have cats that are black, brown, white, or gray. The cats’ names are Buddy, Lucky, Fifi, and Moo. Buddy is brown. Thoma’s cat, Lucky, is not gray. Helen’s cat is white but is not named Moo. The gray cat belongs to Bill. Which cat belongs to each student, and what is its color?

A table or list is useful in solving logic problems.

Since Lucky is not gray it can be black or brown. However, Buddy is brown so Lucky has to be black.

Buddy is brown so it cannot be Helen’s cat. Helen’s cat cannot be Moo, Buddy or Lucky, so it is Fifi.

Therefore, Moo is Bill’s cat and Buddy is Mary’s cat.

5. Find a pattern.

Finding a pattern is a strategy in which students look for patterns in the given information in order to solve the problem. When the problem consists of data like numbers or events that are repeated then it can be solved using the “find a pattern” problem-solving strategy. Data can be organized in a table or a list to reveal the pattern and help discover the “rule” of the pattern.

 The “rule” can then be used to find the answer to the question and complete the table/list.

Shannon’s Pizzeria made 5 pizzas on Sunday, 10 pizzas on Monday, 20 pizzas on Tuesday, and 40 pizzas on Wednesday. If this pattern continues, how many pizzas will the pizzeria make on Saturday?

6. Working backward

Problems that can be solved with this strategy are the ones that  list a series of events or a sequence of steps .

In this strategy, the students must start with the solution and work back to the beginning. Each operation must be reversed to get back to the beginning. So if working forwards requires addition, when students work backward they will need to subtract. And if they multiply working forwards, they must divide when working backward.

Mom bought a box of candy. Mary took 5 of them, Nick took 4 of them and 31 were given out on Halloween night. The next morning they found 8 pieces of candy in the box. How many candy pieces were in the box when mom bought it.

For this problem, we know that the final number of candy was 8, so if we work backward to “put back” the candy that was taken from the box we can reach the number of candy pieces that were in the box, to begin with.

The candy was taken away so we will normally subtract them. However, to get back to the original number of candy we need to work backward and do the opposite, which is to add them.

8 candy pieces were left + the 31 given out + plus the ones Mary took + the ones Nick took

8+31+5+4= 48   Answer: The box came with 48 pieces of candy.

Selecting the best strategy for a problem comes with practice and often problems will require the use of more than one strategies.

Print and digital activities

I have created a collection of print and digital activity cards and worksheets with word problems (print and google slides) to solve using the strategies above. The collection includes 70 problems (5 challenge ones) and their solution s and explanations.

sample below

problem solving strategy cards

How to use the activity cards

Allow the students to use manipulatives to solve the problems. (counters, shapes, lego blocks, Cuisenaire blocks, base 10 blocks, clocks) They can use manipulatives to create a picture and visualize the problem. They can use counters for the guess and check strategy. Discuss which strategy/strategies are better for solving each problem. Discuss the different ways. Use the activities as warm-ups, number talks, initiate discussions, group work, challenge, escape rooms, and more.

Ask your students to write their own problems using the problems in this resource, and more, as examples. Start with a simple type. Students learn a lot when trying to compose a problem. They can share the problem with their partner or the whole class. Make a collection of problems to share with another class.

For the google slides the students can use text boxes to explain their thinking with words, add shapes and lines to create diagrams, and add (insert) tables and diagrams.

Many of the problems can be solved faster by using algebraic expressions. However, since I created this resource for grades 4 and up I chose to show simple conceptual ways of solving the problems using the strategies above. You can suggest different ways of solving the problems based on the grade level.

Find the free and premium versions of the resource below. The premium version includes 70 problems (challenge problems included) and their solutions

There are 2 versions of the resource

70 google slides with explanations + 70 printable task cards

70 google slides with explanations + 11 worksheets

How to improve your problem solving skills and build effective problem solving strategies

problem solving strategy cards

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Effective problem solving is all about using the right process and following a plan tailored to the issue at hand. Recognizing your team or organization has an issue isn’t enough to come up with effective problem solving strategies. 

To truly understand a problem and develop appropriate solutions, you will want to follow a solid process, follow the necessary problem solving steps, and bring all of your problem solving skills to the table.  

We’ll first guide you through the seven step problem solving process you and your team can use to effectively solve complex business challenges. We’ll also look at what problem solving strategies you can employ with your team when looking for a way to approach the process. We’ll then discuss the problem solving skills you need to be more effective at solving problems, complete with an activity from the SessionLab library you can use to develop that skill in your team.

Let’s get to it! 

What is a problem solving process?

  • What are the problem solving steps I need to follow?

Problem solving strategies

What skills do i need to be an effective problem solver, how can i improve my problem solving skills.

Solving problems is like baking a cake. You can go straight into the kitchen without a recipe or the right ingredients and do your best, but the end result is unlikely to be very tasty!

Using a process to bake a cake allows you to use the best ingredients without waste, collect the right tools, account for allergies, decide whether it is a birthday or wedding cake, and then bake efficiently and on time. The result is a better cake that is fit for purpose, tastes better and has created less mess in the kitchen. Also, it should have chocolate sprinkles. Having a step by step process to solve organizational problems allows you to go through each stage methodically and ensure you are trying to solve the right problems and select the most appropriate, effective solutions.

What are the problem solving steps I need to follow? 

All problem solving processes go through a number of steps in order to move from identifying a problem to resolving it.

Depending on your problem solving model and who you ask, there can be anything between four and nine problem solving steps you should follow in order to find the right solution. Whatever framework you and your group use, there are some key items that should be addressed in order to have an effective process.

We’ve looked at problem solving processes from sources such as the American Society for Quality and their four step approach , and Mediate ‘s six step process. By reflecting on those and our own problem solving processes, we’ve come up with a sequence of seven problem solving steps we feel best covers everything you need in order to effectively solve problems.

seven step problem solving process

1. Problem identification 

The first stage of any problem solving process is to identify the problem or problems you might want to solve. Effective problem solving strategies always begin by allowing a group scope to articulate what they believe the problem to be and then coming to some consensus over which problem they approach first. Problem solving activities used at this stage often have a focus on creating frank, open discussion so that potential problems can be brought to the surface.

2. Problem analysis 

Though this step is not a million miles from problem identification, problem analysis deserves to be considered separately. It can often be an overlooked part of the process and is instrumental when it comes to developing effective solutions.

The process of problem analysis means ensuring that the problem you are seeking to solve is the right problem . As part of this stage, you may look deeper and try to find the root cause of a specific problem at a team or organizational level.

Remember that problem solving strategies should not only be focused on putting out fires in the short term but developing long term solutions that deal with the root cause of organizational challenges. 

Whatever your approach, analyzing a problem is crucial in being able to select an appropriate solution and the problem solving skills deployed in this stage are beneficial for the rest of the process and ensuring the solutions you create are fit for purpose.

3. Solution generation

Once your group has nailed down the particulars of the problem you wish to solve, you want to encourage a free flow of ideas connecting to solving that problem. This can take the form of problem solving games that encourage creative thinking or problem solving activities designed to produce working prototypes of possible solutions. 

The key to ensuring the success of this stage of the problem solving process is to encourage quick, creative thinking and create an open space where all ideas are considered. The best solutions can come from unlikely places and by using problem solving techniques that celebrate invention, you might come up with solution gold. 

4. Solution development

No solution is likely to be perfect right out of the gate. It’s important to discuss and develop the solutions your group has come up with over the course of following the previous problem solving steps in order to arrive at the best possible solution. Problem solving games used in this stage involve lots of critical thinking, measuring potential effort and impact, and looking at possible solutions analytically. 

During this stage, you will often ask your team to iterate and improve upon your frontrunning solutions and develop them further. Remember that problem solving strategies always benefit from a multitude of voices and opinions, and not to let ego get involved when it comes to choosing which solutions to develop and take further.

Finding the best solution is the goal of all problem solving workshops and here is the place to ensure that your solution is well thought out, sufficiently robust and fit for purpose. 

5. Decision making 

Nearly there! Once your group has reached consensus and selected a solution that applies to the problem at hand you have some decisions to make. You will want to work on allocating ownership of the project, figure out who will do what, how the success of the solution will be measured and decide the next course of action.

The decision making stage is a part of the problem solving process that can get missed or taken as for granted. Fail to properly allocate roles and plan out how a solution will actually be implemented and it less likely to be successful in solving the problem.

Have clear accountabilities, actions, timeframes, and follow-ups. Make these decisions and set clear next-steps in the problem solving workshop so that everyone is aligned and you can move forward effectively as a group. 

Ensuring that you plan for the roll-out of a solution is one of the most important problem solving steps. Without adequate planning or oversight, it can prove impossible to measure success or iterate further if the problem was not solved. 

6. Solution implementation 

This is what we were waiting for! All problem solving strategies have the end goal of implementing a solution and solving a problem in mind. 

Remember that in order for any solution to be successful, you need to help your group through all of the previous problem solving steps thoughtfully. Only then can you ensure that you are solving the right problem but also that you have developed the correct solution and can then successfully implement and measure the impact of that solution.

Project management and communication skills are key here – your solution may need to adjust when out in the wild or you might discover new challenges along the way.

7. Solution evaluation 

So you and your team developed a great solution to a problem and have a gut feeling its been solved. Work done, right? Wrong. All problem solving strategies benefit from evaluation, consideration, and feedback. You might find that the solution does not work for everyone, might create new problems, or is potentially so successful that you will want to roll it out to larger teams or as part of other initiatives. 

None of that is possible without taking the time to evaluate the success of the solution you developed in your problem solving model and adjust if necessary.

Remember that the problem solving process is often iterative and it can be common to not solve complex issues on the first try. Even when this is the case, you and your team will have generated learning that will be important for future problem solving workshops or in other parts of the organization. 

It’s worth underlining how important record keeping is throughout the problem solving process. If a solution didn’t work, you need to have the data and records to see why that was the case. If you go back to the drawing board, notes from the previous workshop can help save time. Data and insight is invaluable at every stage of the problem solving process and this one is no different.

Problem solving workshops made easy

problem solving strategy cards

Problem solving strategies are methods of approaching and facilitating the process of problem-solving with a set of techniques , actions, and processes. Different strategies are more effective if you are trying to solve broad problems such as achieving higher growth versus more focused problems like, how do we improve our customer onboarding process?

Broadly, the problem solving steps outlined above should be included in any problem solving strategy though choosing where to focus your time and what approaches should be taken is where they begin to differ. You might find that some strategies ask for the problem identification to be done prior to the session or that everything happens in the course of a one day workshop.

The key similarity is that all good problem solving strategies are structured and designed. Four hours of open discussion is never going to be as productive as a four-hour workshop designed to lead a group through a problem solving process.

Good problem solving strategies are tailored to the team, organization and problem you will be attempting to solve. Here are some example problem solving strategies you can learn from or use to get started.

Use a workshop to lead a team through a group process

Often, the first step to solving problems or organizational challenges is bringing a group together effectively. Most teams have the tools, knowledge, and expertise necessary to solve their challenges – they just need some guidance in how to use leverage those skills and a structure and format that allows people to focus their energies.

Facilitated workshops are one of the most effective ways of solving problems of any scale. By designing and planning your workshop carefully, you can tailor the approach and scope to best fit the needs of your team and organization. 

Problem solving workshop

  • Creating a bespoke, tailored process
  • Tackling problems of any size
  • Building in-house workshop ability and encouraging their use

Workshops are an effective strategy for solving problems. By using tried and test facilitation techniques and methods, you can design and deliver a workshop that is perfectly suited to the unique variables of your organization. You may only have the capacity for a half-day workshop and so need a problem solving process to match. 

By using our session planner tool and importing methods from our library of 700+ facilitation techniques, you can create the right problem solving workshop for your team. It might be that you want to encourage creative thinking or look at things from a new angle to unblock your groups approach to problem solving. By tailoring your workshop design to the purpose, you can help ensure great results.

One of the main benefits of a workshop is the structured approach to problem solving. Not only does this mean that the workshop itself will be successful, but many of the methods and techniques will help your team improve their working processes outside of the workshop. 

We believe that workshops are one of the best tools you can use to improve the way your team works together. Start with a problem solving workshop and then see what team building, culture or design workshops can do for your organization!

Run a design sprint

Great for: 

  • aligning large, multi-discipline teams
  • quickly designing and testing solutions
  • tackling large, complex organizational challenges and breaking them down into smaller tasks

By using design thinking principles and methods, a design sprint is a great way of identifying, prioritizing and prototyping solutions to long term challenges that can help solve major organizational problems with quick action and measurable results.

Some familiarity with design thinking is useful, though not integral, and this strategy can really help a team align if there is some discussion around which problems should be approached first. 

The stage-based structure of the design sprint is also very useful for teams new to design thinking.  The inspiration phase, where you look to competitors that have solved your problem, and the rapid prototyping and testing phases are great for introducing new concepts that will benefit a team in all their future work. 

It can be common for teams to look inward for solutions and so looking to the market for solutions you can iterate on can be very productive. Instilling an agile prototyping and testing mindset can also be great when helping teams move forwards – generating and testing solutions quickly can help save time in the long run and is also pretty exciting!

Break problems down into smaller issues

Organizational challenges and problems are often complicated and large scale in nature. Sometimes, trying to resolve such an issue in one swoop is simply unachievable or overwhelming. Try breaking down such problems into smaller issues that you can work on step by step. You may not be able to solve the problem of churning customers off the bat, but you can work with your team to identify smaller effort but high impact elements and work on those first.

This problem solving strategy can help a team generate momentum, prioritize and get some easy wins. It’s also a great strategy to employ with teams who are just beginning to learn how to approach the problem solving process. If you want some insight into a way to employ this strategy, we recommend looking at our design sprint template below!

Use guiding frameworks or try new methodologies

Some problems are best solved by introducing a major shift in perspective or by using new methodologies that encourage your team to think differently.

Props and tools such as Methodkit , which uses a card-based toolkit for facilitation, or Lego Serious Play can be great ways to engage your team and find an inclusive, democratic problem solving strategy. Remember that play and creativity are great tools for achieving change and whatever the challenge, engaging your participants can be very effective where other strategies may have failed.

LEGO Serious Play

  • Improving core problem solving skills
  • Thinking outside of the box
  • Encouraging creative solutions

LEGO Serious Play is a problem solving methodology designed to get participants thinking differently by using 3D models and kinesthetic learning styles. By physically building LEGO models based on questions and exercises, participants are encouraged to think outside of the box and create their own responses. 

Collaborate LEGO Serious Play exercises are also used to encourage communication and build problem solving skills in a group. By using this problem solving process, you can often help different kinds of learners and personality types contribute and unblock organizational problems with creative thinking. 

Problem solving strategies like LEGO Serious Play are super effective at helping a team solve more skills-based problems such as communication between teams or a lack of creative thinking. Some problems are not suited to LEGO Serious Play and require a different problem solving strategy.

Card Decks and Method Kits

  • New facilitators or non-facilitators 
  • Approaching difficult subjects with a simple, creative framework
  • Engaging those with varied learning styles

Card decks and method kids are great tools for those new to facilitation or for whom facilitation is not the primary role. Card decks such as the emotional culture deck can be used for complete workshops and in many cases, can be used right out of the box. Methodkit has a variety of kits designed for scenarios ranging from personal development through to personas and global challenges so you can find the right deck for your particular needs.

Having an easy to use framework that encourages creativity or a new approach can take some of the friction or planning difficulties out of the workshop process and energize a team in any setting. Simplicity is the key with these methods. By ensuring everyone on your team can get involved and engage with the process as quickly as possible can really contribute to the success of your problem solving strategy.

Source external advice

Looking to peers, experts and external facilitators can be a great way of approaching the problem solving process. Your team may not have the necessary expertise, insights of experience to tackle some issues, or you might simply benefit from a fresh perspective. Some problems may require bringing together an entire team, and coaching managers or team members individually might be the right approach. Remember that not all problems are best resolved in the same manner.

If you’re a solo entrepreneur, peer groups, coaches and mentors can also be invaluable at not only solving specific business problems, but in providing a support network for resolving future challenges. One great approach is to join a Mastermind Group and link up with like-minded individuals and all grow together. Remember that however you approach the sourcing of external advice, do so thoughtfully, respectfully and honestly. Reciprocate where you can and prepare to be surprised by just how kind and helpful your peers can be!

Mastermind Group

  • Solo entrepreneurs or small teams with low capacity
  • Peer learning and gaining outside expertise
  • Getting multiple external points of view quickly

Problem solving in large organizations with lots of skilled team members is one thing, but how about if you work for yourself or in a very small team without the capacity to get the most from a design sprint or LEGO Serious Play session? 

A mastermind group – sometimes known as a peer advisory board – is where a group of people come together to support one another in their own goals, challenges, and businesses. Each participant comes to the group with their own purpose and the other members of the group will help them create solutions, brainstorm ideas, and support one another. 

Mastermind groups are very effective in creating an energized, supportive atmosphere that can deliver meaningful results. Learning from peers from outside of your organization or industry can really help unlock new ways of thinking and drive growth. Access to the experience and skills of your peers can be invaluable in helping fill the gaps in your own ability, particularly in young companies.

A mastermind group is a great solution for solo entrepreneurs, small teams, or for organizations that feel that external expertise or fresh perspectives will be beneficial for them. It is worth noting that Mastermind groups are often only as good as the participants and what they can bring to the group. Participants need to be committed, engaged and understand how to work in this context. 

Coaching and mentoring

  • Focused learning and development
  • Filling skills gaps
  • Working on a range of challenges over time

Receiving advice from a business coach or building a mentor/mentee relationship can be an effective way of resolving certain challenges. The one-to-one format of most coaching and mentor relationships can really help solve the challenges those individuals are having and benefit the organization as a result.

A great mentor can be invaluable when it comes to spotting potential problems before they arise and coming to understand a mentee very well has a host of other business benefits. You might run an internal mentorship program to help develop your team’s problem solving skills and strategies or as part of a large learning and development program. External coaches can also be an important part of your problem solving strategy, filling skills gaps for your management team or helping with specific business issues. 

Now we’ve explored the problem solving process and the steps you will want to go through in order to have an effective session, let’s look at the skills you and your team need to be more effective problem solvers.

Problem solving skills are highly sought after, whatever industry or team you work in. Organizations are keen to employ people who are able to approach problems thoughtfully and find strong, realistic solutions. Whether you are a facilitator , a team leader or a developer, being an effective problem solver is a skill you’ll want to develop.

Problem solving skills form a whole suite of techniques and approaches that an individual uses to not only identify problems but to discuss them productively before then developing appropriate solutions.

Here are some of the most important problem solving skills everyone from executives to junior staff members should learn. We’ve also included an activity or exercise from the SessionLab library that can help you and your team develop that skill. 

If you’re running a workshop or training session to try and improve problem solving skills in your team, try using these methods to supercharge your process!

Problem solving skills checklist

Active listening

Active listening is one of the most important skills anyone who works with people can possess. In short, active listening is a technique used to not only better understand what is being said by an individual, but also to be more aware of the underlying message the speaker is trying to convey. When it comes to problem solving, active listening is integral for understanding the position of every participant and to clarify the challenges, ideas and solutions they bring to the table.

Some active listening skills include:

  • Paying complete attention to the speaker.
  • Removing distractions.
  • Avoid interruption.
  • Taking the time to fully understand before preparing a rebuttal.
  • Responding respectfully and appropriately.
  • Demonstrate attentiveness and positivity with an open posture, making eye contact with the speaker, smiling and nodding if appropriate. Show that you are listening and encourage them to continue.
  • Be aware of and respectful of feelings. Judge the situation and respond appropriately. You can disagree without being disrespectful.   
  • Observe body language. 
  • Paraphrase what was said in your own words, either mentally or verbally.
  • Remain neutral. 
  • Reflect and take a moment before responding.
  • Ask deeper questions based on what is said and clarify points where necessary.   
Active Listening   #hyperisland   #skills   #active listening   #remote-friendly   This activity supports participants to reflect on a question and generate their own solutions using simple principles of active listening and peer coaching. It’s an excellent introduction to active listening but can also be used with groups that are already familiar with it. Participants work in groups of three and take turns being: “the subject”, the listener, and the observer.

Analytical skills

All problem solving models require strong analytical skills, particularly during the beginning of the process and when it comes to analyzing how solutions have performed.

Analytical skills are primarily focused on performing an effective analysis by collecting, studying and parsing data related to a problem or opportunity. 

It often involves spotting patterns, being able to see things from different perspectives and using observable facts and data to make suggestions or produce insight. 

Analytical skills are also important at every stage of the problem solving process and by having these skills, you can ensure that any ideas or solutions you create or backed up analytically and have been sufficiently thought out.

Nine Whys   #innovation   #issue analysis   #liberating structures   With breathtaking simplicity, you can rapidly clarify for individuals and a group what is essentially important in their work. You can quickly reveal when a compelling purpose is missing in a gathering and avoid moving forward without clarity. When a group discovers an unambiguous shared purpose, more freedom and more responsibility are unleashed. You have laid the foundation for spreading and scaling innovations with fidelity.

Collaboration

Trying to solve problems on your own is difficult. Being able to collaborate effectively, with a free exchange of ideas, to delegate and be a productive member of a team is hugely important to all problem solving strategies.

Remember that whatever your role, collaboration is integral, and in a problem solving process, you are all working together to find the best solution for everyone. 

Marshmallow challenge with debriefing   #teamwork   #team   #leadership   #collaboration   In eighteen minutes, teams must build the tallest free-standing structure out of 20 sticks of spaghetti, one yard of tape, one yard of string, and one marshmallow. The marshmallow needs to be on top. The Marshmallow Challenge was developed by Tom Wujec, who has done the activity with hundreds of groups around the world. Visit the Marshmallow Challenge website for more information. This version has an extra debriefing question added with sample questions focusing on roles within the team.

Communication  

Being an effective communicator means being empathetic, clear and succinct, asking the right questions, and demonstrating active listening skills throughout any discussion or meeting. 

In a problem solving setting, you need to communicate well in order to progress through each stage of the process effectively. As a team leader, it may also fall to you to facilitate communication between parties who may not see eye to eye. Effective communication also means helping others to express themselves and be heard in a group.

Bus Trip   #feedback   #communication   #appreciation   #closing   #thiagi   #team   This is one of my favourite feedback games. I use Bus Trip at the end of a training session or a meeting, and I use it all the time. The game creates a massive amount of energy with lots of smiles, laughs, and sometimes even a teardrop or two.

Creative problem solving skills can be some of the best tools in your arsenal. Thinking creatively, being able to generate lots of ideas and come up with out of the box solutions is useful at every step of the process. 

The kinds of problems you will likely discuss in a problem solving workshop are often difficult to solve, and by approaching things in a fresh, creative manner, you can often create more innovative solutions.

Having practical creative skills is also a boon when it comes to problem solving. If you can help create quality design sketches and prototypes in record time, it can help bring a team to alignment more quickly or provide a base for further iteration.

The paper clip method   #sharing   #creativity   #warm up   #idea generation   #brainstorming   The power of brainstorming. A training for project leaders, creativity training, and to catalyse getting new solutions.

Critical thinking

Critical thinking is one of the fundamental problem solving skills you’ll want to develop when working on developing solutions. Critical thinking is the ability to analyze, rationalize and evaluate while being aware of personal bias, outlying factors and remaining open-minded.

Defining and analyzing problems without deploying critical thinking skills can mean you and your team go down the wrong path. Developing solutions to complex issues requires critical thinking too – ensuring your team considers all possibilities and rationally evaluating them. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Data analysis 

Though it shares lots of space with general analytical skills, data analysis skills are something you want to cultivate in their own right in order to be an effective problem solver.

Being good at data analysis doesn’t just mean being able to find insights from data, but also selecting the appropriate data for a given issue, interpreting it effectively and knowing how to model and present that data. Depending on the problem at hand, it might also include a working knowledge of specific data analysis tools and procedures. 

Having a solid grasp of data analysis techniques is useful if you’re leading a problem solving workshop but if you’re not an expert, don’t worry. Bring people into the group who has this skill set and help your team be more effective as a result.

Decision making

All problems need a solution and all solutions require that someone make the decision to implement them. Without strong decision making skills, teams can become bogged down in discussion and less effective as a result. 

Making decisions is a key part of the problem solving process. It’s important to remember that decision making is not restricted to the leadership team. Every staff member makes decisions every day and developing these skills ensures that your team is able to solve problems at any scale. Remember that making decisions does not mean leaping to the first solution but weighing up the options and coming to an informed, well thought out solution to any given problem that works for the whole team.

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

Dependability

Most complex organizational problems require multiple people to be involved in delivering the solution. Ensuring that the team and organization can depend on you to take the necessary actions and communicate where necessary is key to ensuring problems are solved effectively.

Being dependable also means working to deadlines and to brief. It is often a matter of creating trust in a team so that everyone can depend on one another to complete the agreed actions in the agreed time frame so that the team can move forward together. Being undependable can create problems of friction and can limit the effectiveness of your solutions so be sure to bear this in mind throughout a project. 

Team Purpose & Culture   #team   #hyperisland   #culture   #remote-friendly   This is an essential process designed to help teams define their purpose (why they exist) and their culture (how they work together to achieve that purpose). Defining these two things will help any team to be more focused and aligned. With support of tangible examples from other companies, the team members work as individuals and a group to codify the way they work together. The goal is a visual manifestation of both the purpose and culture that can be put up in the team’s work space.

Emotional intelligence

Emotional intelligence is an important skill for any successful team member, whether communicating internally or with clients or users. In the problem solving process, emotional intelligence means being attuned to how people are feeling and thinking, communicating effectively and being self-aware of what you bring to a room. 

There are often differences of opinion when working through problem solving processes, and it can be easy to let things become impassioned or combative. Developing your emotional intelligence means being empathetic to your colleagues and managing your own emotions throughout the problem and solution process. Be kind, be thoughtful and put your points across care and attention. 

Being emotionally intelligent is a skill for life and by deploying it at work, you can not only work efficiently but empathetically. Check out the emotional culture workshop template for more!

Facilitation

As we’ve clarified in our facilitation skills post, facilitation is the art of leading people through processes towards agreed-upon objectives in a manner that encourages participation, ownership, and creativity by all those involved. While facilitation is a set of interrelated skills in itself, the broad definition of facilitation can be invaluable when it comes to problem solving. Leading a team through a problem solving process is made more effective if you improve and utilize facilitation skills – whether you’re a manager, team leader or external stakeholder.

The Six Thinking Hats   #creative thinking   #meeting facilitation   #problem solving   #issue resolution   #idea generation   #conflict resolution   The Six Thinking Hats are used by individuals and groups to separate out conflicting styles of thinking. They enable and encourage a group of people to think constructively together in exploring and implementing change, rather than using argument to fight over who is right and who is wrong.

Flexibility 

Being flexible is a vital skill when it comes to problem solving. This does not mean immediately bowing to pressure or changing your opinion quickly: instead, being flexible is all about seeing things from new perspectives, receiving new information and factoring it into your thought process.

Flexibility is also important when it comes to rolling out solutions. It might be that other organizational projects have greater priority or require the same resources as your chosen solution. Being flexible means understanding needs and challenges across the team and being open to shifting or arranging your own schedule as necessary. Again, this does not mean immediately making way for other projects. It’s about articulating your own needs, understanding the needs of others and being able to come to a meaningful compromise.

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

Working in any group can lead to unconscious elements of groupthink or situations in which you may not wish to be entirely honest. Disagreeing with the opinions of the executive team or wishing to save the feelings of a coworker can be tricky to navigate, but being honest is absolutely vital when to comes to developing effective solutions and ensuring your voice is heard. 

Remember that being honest does not mean being brutally candid. You can deliver your honest feedback and opinions thoughtfully and without creating friction by using other skills such as emotional intelligence. 

Explore your Values   #hyperisland   #skills   #values   #remote-friendly   Your Values is an exercise for participants to explore what their most important values are. It’s done in an intuitive and rapid way to encourage participants to follow their intuitive feeling rather than over-thinking and finding the “correct” values. It is a good exercise to use to initiate reflection and dialogue around personal values.

Initiative 

The problem solving process is multi-faceted and requires different approaches at certain points of the process. Taking initiative to bring problems to the attention of the team, collect data or lead the solution creating process is always valuable. You might even roadtest your own small scale solutions or brainstorm before a session. Taking initiative is particularly effective if you have good deal of knowledge in that area or have ownership of a particular project and want to get things kickstarted.

That said, be sure to remember to honor the process and work in service of the team. If you are asked to own one part of the problem solving process and you don’t complete that task because your initiative leads you to work on something else, that’s not an effective method of solving business challenges.

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

Impartiality

A particularly useful problem solving skill for product owners or managers is the ability to remain impartial throughout much of the process. In practice, this means treating all points of view and ideas brought forward in a meeting equally and ensuring that your own areas of interest or ownership are not favored over others. 

There may be a stage in the process where a decision maker has to weigh the cost and ROI of possible solutions against the company roadmap though even then, ensuring that the decision made is based on merit and not personal opinion. 

Empathy map   #frame insights   #create   #design   #issue analysis   An empathy map is a tool to help a design team to empathize with the people they are designing for. You can make an empathy map for a group of people or for a persona. To be used after doing personas when more insights are needed.

Being a good leader means getting a team aligned, energized and focused around a common goal. In the problem solving process, strong leadership helps ensure that the process is efficient, that any conflicts are resolved and that a team is managed in the direction of success.

It’s common for managers or executives to assume this role in a problem solving workshop, though it’s important that the leader maintains impartiality and does not bulldoze the group in a particular direction. Remember that good leadership means working in service of the purpose and team and ensuring the workshop is a safe space for employees of any level to contribute. Take a look at our leadership games and activities post for more exercises and methods to help improve leadership in your organization.

Leadership Pizza   #leadership   #team   #remote-friendly   This leadership development activity offers a self-assessment framework for people to first identify what skills, attributes and attitudes they find important for effective leadership, and then assess their own development and initiate goal setting.

In the context of problem solving, mediation is important in keeping a team engaged, happy and free of conflict. When leading or facilitating a problem solving workshop, you are likely to run into differences of opinion. Depending on the nature of the problem, certain issues may be brought up that are emotive in nature. 

Being an effective mediator means helping those people on either side of such a divide are heard, listen to one another and encouraged to find common ground and a resolution. Mediating skills are useful for leaders and managers in many situations and the problem solving process is no different.

Conflict Responses   #hyperisland   #team   #issue resolution   A workshop for a team to reflect on past conflicts, and use them to generate guidelines for effective conflict handling. The workshop uses the Thomas-Killman model of conflict responses to frame a reflective discussion. Use it to open up a discussion around conflict with a team.

Planning 

Solving organizational problems is much more effective when following a process or problem solving model. Planning skills are vital in order to structure, deliver and follow-through on a problem solving workshop and ensure your solutions are intelligently deployed.

Planning skills include the ability to organize tasks and a team, plan and design the process and take into account any potential challenges. Taking the time to plan carefully can save time and frustration later in the process and is valuable for ensuring a team is positioned for success.

3 Action Steps   #hyperisland   #action   #remote-friendly   This is a small-scale strategic planning session that helps groups and individuals to take action toward a desired change. It is often used at the end of a workshop or programme. The group discusses and agrees on a vision, then creates some action steps that will lead them towards that vision. The scope of the challenge is also defined, through discussion of the helpful and harmful factors influencing the group.

Prioritization

As organisations grow, the scale and variation of problems they face multiplies. Your team or is likely to face numerous challenges in different areas and so having the skills to analyze and prioritize becomes very important, particularly for those in leadership roles.

A thorough problem solving process is likely to deliver multiple solutions and you may have several different problems you wish to solve simultaneously. Prioritization is the ability to measure the importance, value, and effectiveness of those possible solutions and choose which to enact and in what order. The process of prioritization is integral in ensuring the biggest challenges are addressed with the most impactful solutions.

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

Project management

Some problem solving skills are utilized in a workshop or ideation phases, while others come in useful when it comes to decision making. Overseeing an entire problem solving process and ensuring its success requires strong project management skills. 

While project management incorporates many of the other skills listed here, it is important to note the distinction of considering all of the factors of a project and managing them successfully. Being able to negotiate with stakeholders, manage tasks, time and people, consider costs and ROI, and tie everything together is massively helpful when going through the problem solving process. 

Record keeping

Working out meaningful solutions to organizational challenges is only one part of the process.  Thoughtfully documenting and keeping records of each problem solving step for future consultation is important in ensuring efficiency and meaningful change. 

For example, some problems may be lower priority than others but can be revisited in the future. If the team has ideated on solutions and found some are not up to the task, record those so you can rule them out and avoiding repeating work. Keeping records of the process also helps you improve and refine your problem solving model next time around!

Personal Kanban   #gamestorming   #action   #agile   #project planning   Personal Kanban is a tool for organizing your work to be more efficient and productive. It is based on agile methods and principles.

Research skills

Conducting research to support both the identification of problems and the development of appropriate solutions is important for an effective process. Knowing where to go to collect research, how to conduct research efficiently, and identifying pieces of research are relevant are all things a good researcher can do well. 

In larger groups, not everyone has to demonstrate this ability in order for a problem solving workshop to be effective. That said, having people with research skills involved in the process, particularly if they have existing area knowledge, can help ensure the solutions that are developed with data that supports their intention. Remember that being able to deliver the results of research efficiently and in a way the team can easily understand is also important. The best data in the world is only as effective as how it is delivered and interpreted.

Customer experience map   #ideation   #concepts   #research   #design   #issue analysis   #remote-friendly   Customer experience mapping is a method of documenting and visualizing the experience a customer has as they use the product or service. It also maps out their responses to their experiences. To be used when there is a solution (even in a conceptual stage) that can be analyzed.

Risk management

Managing risk is an often overlooked part of the problem solving process. Solutions are often developed with the intention of reducing exposure to risk or solving issues that create risk but sometimes, great solutions are more experimental in nature and as such, deploying them needs to be carefully considered. 

Managing risk means acknowledging that there may be risks associated with more out of the box solutions or trying new things, but that this must be measured against the possible benefits and other organizational factors. 

Be informed, get the right data and stakeholders in the room and you can appropriately factor risk into your decision making process. 

Decisions, Decisions…   #communication   #decision making   #thiagi   #action   #issue analysis   When it comes to decision-making, why are some of us more prone to take risks while others are risk-averse? One explanation might be the way the decision and options were presented.  This exercise, based on Kahneman and Tversky’s classic study , illustrates how the framing effect influences our judgement and our ability to make decisions . The participants are divided into two groups. Both groups are presented with the same problem and two alternative programs for solving them. The two programs both have the same consequences but are presented differently. The debriefing discussion examines how the framing of the program impacted the participant’s decision.

Team-building 

No single person is as good at problem solving as a team. Building an effective team and helping them come together around a common purpose is one of the most important problem solving skills, doubly so for leaders. By bringing a team together and helping them work efficiently, you pave the way for team ownership of a problem and the development of effective solutions. 

In a problem solving workshop, it can be tempting to jump right into the deep end, though taking the time to break the ice, energize the team and align them with a game or exercise will pay off over the course of the day.

Remember that you will likely go through the problem solving process multiple times over an organization’s lifespan and building a strong team culture will make future problem solving more effective. It’s also great to work with people you know, trust and have fun with. Working on team building in and out of the problem solving process is a hallmark of successful teams that can work together to solve business problems.

9 Dimensions Team Building Activity   #ice breaker   #teambuilding   #team   #remote-friendly   9 Dimensions is a powerful activity designed to build relationships and trust among team members. There are 2 variations of this icebreaker. The first version is for teams who want to get to know each other better. The second version is for teams who want to explore how they are working together as a team.

Time management 

The problem solving process is designed to lead a team from identifying a problem through to delivering a solution and evaluating its effectiveness. Without effective time management skills or timeboxing of tasks, it can be easy for a team to get bogged down or be inefficient.

By using a problem solving model and carefully designing your workshop, you can allocate time efficiently and trust that the process will deliver the results you need in a good timeframe.

Time management also comes into play when it comes to rolling out solutions, particularly those that are experimental in nature. Having a clear timeframe for implementing and evaluating solutions is vital for ensuring their success and being able to pivot if necessary.

Improving your skills at problem solving is often a career-long pursuit though there are methods you can use to make the learning process more efficient and to supercharge your problem solving skillset.

Remember that the skills you need to be a great problem solver have a large overlap with those skills you need to be effective in any role. Investing time and effort to develop your active listening or critical thinking skills is valuable in any context. Here are 7 ways to improve your problem solving skills.

Share best practices

Remember that your team is an excellent source of skills, wisdom, and techniques and that you should all take advantage of one another where possible. Best practices that one team has for solving problems, conducting research or making decisions should be shared across the organization. If you have in-house staff that have done active listening training or are data analysis pros, have them lead a training session. 

Your team is one of your best resources. Create space and internal processes for the sharing of skills so that you can all grow together. 

Ask for help and attend training

Once you’ve figured out you have a skills gap, the next step is to take action to fill that skills gap. That might be by asking your superior for training or coaching, or liaising with team members with that skill set. You might even attend specialized training for certain skills – active listening or critical thinking, for example, are business-critical skills that are regularly offered as part of a training scheme.

Whatever method you choose, remember that taking action of some description is necessary for growth. Whether that means practicing, getting help, attending training or doing some background reading, taking active steps to improve your skills is the way to go.

Learn a process 

Problem solving can be complicated, particularly when attempting to solve large problems for the first time. Using a problem solving process helps give structure to your problem solving efforts and focus on creating outcomes, rather than worrying about the format. 

Tools such as the seven-step problem solving process above are effective because not only do they feature steps that will help a team solve problems, they also develop skills along the way. Each step asks for people to engage with the process using different skills and in doing so, helps the team learn and grow together. Group processes of varying complexity and purpose can also be found in the SessionLab library of facilitation techniques . Using a tried and tested process and really help ease the learning curve for both those leading such a process, as well as those undergoing the purpose.

Effective teams make decisions about where they should and shouldn’t expend additional effort. By using a problem solving process, you can focus on the things that matter, rather than stumbling towards a solution haphazardly. 

Create a feedback loop

Some skills gaps are more obvious than others. It’s possible that your perception of your active listening skills differs from those of your colleagues. 

It’s valuable to create a system where team members can provide feedback in an ordered and friendly manner so they can all learn from one another. Only by identifying areas of improvement can you then work to improve them. 

Remember that feedback systems require oversight and consideration so that they don’t turn into a place to complain about colleagues. Design the system intelligently so that you encourage the creation of learning opportunities, rather than encouraging people to list their pet peeves.

While practice might not make perfect, it does make the problem solving process easier. If you are having trouble with critical thinking, don’t shy away from doing it. Get involved where you can and stretch those muscles as regularly as possible. 

Problem solving skills come more naturally to some than to others and that’s okay. Take opportunities to get involved and see where you can practice your skills in situations outside of a workshop context. Try collaborating in other circumstances at work or conduct data analysis on your own projects. You can often develop those skills you need for problem solving simply by doing them. Get involved!

Use expert exercises and methods

Learn from the best. Our library of 700+ facilitation techniques is full of activities and methods that help develop the skills you need to be an effective problem solver. Check out our templates to see how to approach problem solving and other organizational challenges in a structured and intelligent manner.

There is no single approach to improving problem solving skills, but by using the techniques employed by others you can learn from their example and develop processes that have seen proven results. 

Try new ways of thinking and change your mindset

Using tried and tested exercises that you know well can help deliver results, but you do run the risk of missing out on the learning opportunities offered by new approaches. As with the problem solving process, changing your mindset can remove blockages and be used to develop your problem solving skills.

Most teams have members with mixed skill sets and specialties. Mix people from different teams and share skills and different points of view. Teach your customer support team how to use design thinking methods or help your developers with conflict resolution techniques. Try switching perspectives with facilitation techniques like Flip It! or by using new problem solving methodologies or models. Give design thinking, liberating structures or lego serious play a try if you want to try a new approach. You will find that framing problems in new ways and using existing skills in new contexts can be hugely useful for personal development and improving your skillset. It’s also a lot of fun to try new things. Give it a go!

Encountering business challenges and needing to find appropriate solutions is not unique to your organization. Lots of very smart people have developed methods, theories and approaches to help develop problem solving skills and create effective solutions. Learn from them!

Books like The Art of Thinking Clearly , Think Smarter, or Thinking Fast, Thinking Slow are great places to start, though it’s also worth looking at blogs related to organizations facing similar problems to yours, or browsing for success stories. Seeing how Dropbox massively increased growth and working backward can help you see the skills or approach you might be lacking to solve that same problem. Learning from others by reading their stories or approaches can be time-consuming but ultimately rewarding.

A tired, distracted mind is not in the best position to learn new skills. It can be tempted to burn the candle at both ends and develop problem solving skills outside of work. Absolutely use your time effectively and take opportunities for self-improvement, though remember that rest is hugely important and that without letting your brain rest, you cannot be at your most effective. 

Creating distance between yourself and the problem you might be facing can also be useful. By letting an idea sit, you can find that a better one presents itself or you can develop it further. Take regular breaks when working and create a space for downtime. Remember that working smarter is preferable to working harder and that self-care is important for any effective learning or improvement process.

Want to design better group processes?

problem solving strategy cards

Over to you

Now we’ve explored some of the key problem solving skills and the problem solving steps necessary for an effective process, you’re ready to begin developing more effective solutions and leading problem solving workshops.

Need more inspiration? Check out our post on problem solving activities you can use when guiding a group towards a great solution in your next workshop or meeting. Have questions? Did you have a great problem solving technique you use with your team? Get in touch in the comments below. We’d love to chat!

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Using Task Cards to Teach Social Problem Solving

February 9, 2017 by pathway2success 3 Comments

Using Task Cards to Teach Social Problem Solving

Social problem solving is the process of figuring out how to deal with social situations and challenges. It involves understanding the situation, identifying a problem, considering solutions, and choosing the best way to handle that specific situation. While many kids and young adults figure out how to maneuver through these social challenges on their own, others often needs lots of help. These are the kids who get into arguments with others, can’t deal with disappointments, become upset easily, or have difficulty making (or keeping) friends. The good news is that social problem solving skills can be learned and developed over time.

The best way to learn social problem solving skills is to practice over and over through multiple situations. This allows kids and young adults to go through the process and develop their social thinking skills. Task cards are a great way to practice a variety of scenarios for social problem solving.

Here are some strategies for using task cards for teaching social problem solving:

1. Put together a variety of social situations on task cards. You can make your own with index cards or use a pre-made set, like the Social Scenario Problem Solving Task Cards . Remember to include lots of different situations, such as times with friends, at recess, in the classroom, with family, at lunch, and any other scenarios that may be important for that child. They key is having many different social scenarios that involve dilemmas or challenges, so that kids can think through each problem in a new way.

Social Scenario Problem Solving Task Cards

2. Put the cards on a ring. You can choose to just keep one set for yourself or give sets to partners and groups. Flip through them in a small group, during morning meetings, or during partners and group practice.

Social Problem Solving Task Cards. Task card reads: You see a friend handing out birthday invitations, but you do not get one. What do you do?

3. Give time for group discussions. Kids learn best from other kids! Allow time for lots of talk on each task card. Discuss things like “What would you do?”, “Why would you do that?”, and “What are some other options you could consider?”. Kids and young adults will disagree sometimes, and that’s okay. Allow for kids to explain their thoughts and really think through their social reasoning. This gives opportunity for social and emotional growth while learning from others.

Social Problem Solving Task Cards. Task card reads: You see someone climbing on the swing set. You know you are not supposed to do that. What do you do?

4. Set up cards at centers. Have a center for each different type of scenario. Have kids work through each center in small groups. Then, after a certain amount of time (10 minutes or so), have each group move to the next center. It’s a fun way to practice social problem solving while allowing some movement, too.

Social Scenario Problem Solving Task Cards. Task card reads: Someone in class keeps shouting out all of the answers to questions without raising their hand. It is annoying you. What do you do?

5. Remember to include older kids, too! Middle and high school kids can also greatly benefit from learning social problem solving skills. Make sure to tailor the situations to your age group. For older kids, it’s helpful to focus on friends, relationships, online and texting, in classes, and during less structured time like lunch and in the hallways. Older kids will have just as much fun practicing social situation task cards as long as they are age-appropriate.

Social Scenario Problem Solving Task Cards

Get Started!

Social scenario problem-solving task cards for elementary

If you want to get started practicing social problem solving skills with elementary-age kids right away, try using Social Scenario Problem Solving Task Cards for Elementary.  The cards are organized into five different sets that target different situations: With friends, with family, in the classroom, at recess, and at lunch.

Social scenario problem-solving task cards for middle and high school

If you need to practice this skill with older kids, try using Social Scenario Problem Solving Task Cards for Middle and High School . The social situation cards are organized into five different sets specific for older kids. Those situations include: With friends, with family, in classes, in the hallway and cafeteria, and online and texting.

Using task cards to teach social problem-solving

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March 20, 2017 at 10:54 pm

Fantastic idea. I am trying to do one for a child having difficulties with siblings.

Any recoomendations?

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January 11, 2018 at 6:19 am

wonderful idea,will immensely enhance problem solving skills of young mindsThanks

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January 11, 2018 at 8:42 am

I’m glad you find these helpful! All kids need improved problem solving skills!

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20 Effective Math Strategies To Approach Problem-Solving 

Katie Keeton

Math strategies for problem-solving help students use a range of approaches to solve many different types of problems. It involves identifying the problem and carrying out a plan of action to find the answer to mathematical problems.  

Problem-solving skills are essential to math in the general classroom and real-life. They require logical reasoning and critical thinking skills. Students must be equipped with strategies to help them find solutions to problems.

This article explores mathematical problem solving strategies, logical reasoning and critical thinking skills to help learners with solving math word problems independently in real-life situations. 

What are problem-solving strategies?

Problem-solving strategies in math are methods students can use to figure out solutions to math problems. Some problem-solving strategies: 

  • Draw a model
  • Use different approaches
  • Check the inverse to make sure the answer is correct

Students need to have a toolkit of math problem-solving strategies at their disposal to provide different ways to approach math problems. This makes it easier to find solutions and understand math better. 

Strategies can help guide students to the solution when it is difficult ot know when to start.

The ultimate guide to problem solving techniques

The ultimate guide to problem solving techniques

Download these ready-to-go problem solving techniques that every student should know. Includes printable tasks for students including challenges, short explanations for teachers with questioning prompts.

20 Math Strategies For Problem-Solving

Different problem-solving math strategies are required for different parts of the problem. It is unlikely that students will use the same strategy to understand and solve the problem. 

Here are 20 strategies to help students develop their problem-solving skills. 

Strategies to understand the problem

Strategies that help students understand the problem before solving it helps ensure they understand: 

  • The context
  • What the key information is
  • How to form a plan to solve it

Following these steps leads students to the correct solution and makes the math word problem easier .

Here are five strategies to help students understand the content of the problem and identify key information. 

1. Read the problem aloud

Read a word problem aloud to help understand it. Hearing the words engages auditory processing. This can make it easier to process and comprehend the context of the situation.

2. Highlight keywords 

When keywords are highlighted in a word problem, it helps the student focus on the essential information needed to solve it. Some important keywords help determine which operation is needed.  For example, if the word problem asks how many are left, the problem likely requires subtraction.  Ensure students highlight the keywords carefully and do not highlight every number or keyword. There is likely irrelevant information in the word problem.

3. Summarize the information

Read the problem aloud, highlight the key information and then summarize the information. Students can do this in their heads or write down a quick summary.  Summaries should include only the important information and be in simple terms that help contextualize the problem.

4. Determine the unknown

A common problem that students have when solving a word problem is misunderstanding what they are solving. Determine what the unknown information is before finding the answer.  Often, a word problem contains a question where you can find the unknown information you need to solve. For example, in the question ‘How many apples are left?’ students need to find the number of apples left over.

5. Make a plan

Once students understand the context of the word problem, have dentified the important information and determined the unknown, they can make a plan to solve it.  The plan will depend on the type of problem. Some problems involve more than one step to solve them as some require more than one answer.  Encourage students to make a list of each step they need to take to solve the problem before getting started.

Strategies for solving the problem 

1. draw a model or diagram.

Students may find it useful to draw a model, picture, diagram, or other visual aid to help with the problem solving process.  It can help to visualize the problem to understand the relationships between the numbers in the problem. In turn, this helps students see the solution.

math problem that needs a problem solving strategy

Similarly, you could draw a model to represent the objects in the problem:

math problem requiring problem solving

2. Act it out

This particular strategy is applicable at any grade level but is especially helpful in math investigation in elementary school . It involves a physical demonstration or students acting out the problem using movements, concrete resources and math manipulatives .  When students act out a problem, they can visualize and contectualize the word problem in another way and secure an understanding of the math concepts.  The examples below show how 1st-grade students could “act out” an addition and subtraction problem:

3. Work backwards

Working backwards is a popular problem-solving strategy. It involves starting with a possible solution and deciding what steps to take to arrive at that solution.  This strategy can be particularly helpful when students solve math word problems involving multiple steps. They can start at the end and think carefully about each step taken as opposed to jumping to the end of the problem and missing steps in between.

For example,

problem solving math question 1

To solve this problem working backwards, start with the final condition, which is Sam’s grandmother’s age (71) and work backwards to find Sam’s age. Subtract 20 from the grandmother’s age, which is 71.  Then, divide the result by 3 to get Sam’s age. 71 – 20 = 51 51 ÷ 3 = 17 Sam is 17 years old.

4. Write a number sentence

When faced with a word problem, encourage students to write a number sentence based on the information. This helps translate the information in the word problem into a math equation or expression, which is more easily solved.  It is important to fully understand the context of the word problem and what students need to solve before writing an equation to represent it.

5. Use a formula

Specific formulas help solve many math problems. For example, if a problem asks students to find the area of a rug, they would use the area formula (area = length × width) to solve.   Make sure students know the important mathematical formulas they will need in tests and real-life. It can help to display these around the classroom or, for those who need more support, on students’ desks.

Strategies for checking the solution 

Once the problem is solved using an appropriate strategy, it is equally important to check the solution to ensure it is correct and makes sense. 

There are many strategies to check the solution. The strategy for a specific problem is dependent on the problem type and math content involved.

Here are five strategies to help students check their solutions. 

1. Use the Inverse Operation

For simpler problems, a quick and easy problem solving strategy is to use the inverse operation. For example, if the operation to solve a word problem is 56 ÷ 8 = 7 students can check the answer is correct by multiplying 8 × 7. As good practice, encourage students to use the inverse operation routinely to check their work. 

2. Estimate to check for reasonableness

Once students reach an answer, they can use estimation or rounding to see if the answer is reasonable.  Round each number in the equation to a number that’s close and easy to work with, usually a multiple of ten.  For example, if the question was 216 ÷ 18 and the quotient was 12, students might round 216 to 200 and round 18 to 20. Then use mental math to solve 200 ÷ 20, which is 10.  When the estimate is clear the two numbers are close. This means your answer is reasonable. 

3. Plug-In Method

This method is particularly useful for algebraic equations. Specifically when working with variables.  To use the plug-in method, students solve the problem as asked and arrive at an answer. They can then plug the answer into the original equation to see if it works. If it does, the answer is correct.

Problem solving math problem 2

If students use the equation 20m+80=300 to solve this problem and find that m = 11, they can plug that value back into the equation to see if it is correct. 20m + 80 = 300 20 (11) + 80 = 300 220 + 80 = 300 300 = 300 ✓

4. Peer Review

Peer review is a great tool to use at any grade level as it promotes critical thinking and collaboration between students. The reviewers can look at the problem from a different view as they check to see if the problem was solved correctly.   Problem solvers receive immediate feedback and the opportunity to discuss their thinking with their peers. This strategy is effective with mixed-ability partners or similar-ability partners. In mixed-ability groups, the partner with stronger skills provides guidance and support to the partner with weaker skills, while reinforcing their own understanding of the content and communication skills.  If partners have comparable ability levels and problem-solving skills, they may find that they approach problems differently or have unique insights to offer each other about the problem-solving process.

5. Use a Calculator

A calculator can be introduced at any grade level but may be best for older students who already have a foundational understanding of basic math operations. Provide students with a calculator to allow them to check their solutions independently, accurately, and quickly. Since calculators are so readily available on smartphones and tablets, they allow students to develop practical skills that apply to real-world situations.  

Step-by-step problem-solving processes for your classroom

In his book, How to Solve It , published in 1945, mathematician George Polya introduced a 4-step process to solve problems. 

Polya’s 4 steps include:

  • Understand the problem
  • Devise a plan
  • Carry out the plan

Today, in the style of George Polya, many problem-solving strategies use various acronyms and steps to help students recall. 

Many teachers create posters and anchor charts of their chosen process to display in their classrooms. They can be implemented in any elementary, middle school or high school classroom. 

Here are 5 problem-solving strategies to introduce to students and use in the classroom.

CUBES math strategy for problem solving

How Third Space Learning improves problem-solving 

Resources .

Third Space Learning offers a free resource library is filled with hundreds of high-quality resources. A team of experienced math experts carefully created each resource to develop students mental arithmetic, problem solving and critical thinking. 

Explore the range of problem solving resources for 2nd to 8th grade students. 

One-on-one tutoring 

Third Space Learning offers one-on-one math tutoring to help students improve their math skills. Highly qualified tutors deliver high-quality lessons aligned to state standards. 

Former teachers and math experts write all of Third Space Learning’s tutoring lessons. Expertly designed lessons follow a “my turn, follow me, your turn” pedagogy to help students move from guided instruction and problem-solving to independent practice. 

Throughout each lesson, tutors ask higher-level thinking questions to promote critical thinking and ensure students are developing a deep understanding of the content and problem-solving skills.

problem solving strategy cards

Problem-solving

Educators can use many different strategies to teach problem-solving and help students develop and carry out a plan when solving math problems. Incorporate these math strategies into any math program and use them with a variety of math concepts, from whole numbers and fractions to algebra. 

Teaching students how to choose and implement problem-solving strategies helps them develop mathematical reasoning skills and critical thinking they can apply to real-life problem-solving.

READ MORE : 8 Common Core math examples

There are many different strategies for problem-solving; Here are 5 problem-solving strategies: • draw a model  • act it out  • work backwards  • write a number sentence • use a formula

Here are 10 strategies of problem-solving: • Read the problem aloud • Highlight keywords • Summarize the information • Determine the unknown • Make a plan • Draw a model  • Act it out  • Work backwards  • Write a number sentence • Use a formula

1. Understand the problem 2. Devise a plan 3. Carry out the plan 4. Look back

Some strategies you can use to solve challenging math problems are: breaking the problem into smaller parts, using diagrams or models, applying logical reasoning, and trying different approaches.

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Ultimate Guide to Metacognition [FREE]

Looking for a summary on metacognition in relation to math teaching and learning?

Check out this guide featuring practical examples, tips and strategies to successfully embed metacognition across your school to accelerate math growth.

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Problem Solving Practice Cards

Built for rigor and carefully aligned to the standards, these activity card sets will help students develop a variety of problem-solving strategies. Featuring classroom-tested problems, each card also suggests a specific strategy to be used such as drawing a picture, using a model or solving an equation. There are three sets available – for grades 3, 4 and 5. Each set contains 100 cards – 20 for each of the five domains and detailed teacher activity guide.

Problem Solving Practice Cards, Grade 5

National Center for Pyramid Model Innovations

National Center for Pyramid Model Innovations

Practical Strategies

  • Infant-Toddler Classrooms
  • Family Child Care Home
  • Children’s Books

The Pyramid Model is comprised of practices that are implemented by teachers and families.  Below are ideas, resources, and illustrations of strategies that might be used to implement Pyramid Model practices and promote young children’s social and emotional competence in a classroom setting.

Teaching Social-Emotional Skills

S ocial-emotional skills can be categorized into four types: behavior regulation, friendship skills, emotional literacy, and problem-solving skills.

Behavior Regulation

Link to this accordion

Help Us Calm Down: Strategies for Children

Try these strategies with your child! The more you use a calming strategy and practice the strategy with your child, the more likely they are to use the strategy when experiencing anger, stress, sadness, or frustration.

Help Us Calm Down: Strategies for Children (Spanish)

Practical strategies article

Introducing the Turtle Technique!

Letter addressed to families announcing the use of the the Turtle Technique at the program.

Introducing the Turtle Technique! (Spanish)

Child is coloring a picture of a turtle and the teacher takes the opportunity to teach an impromptu lesson on Tucker the Turtle.

Self-Regulation Skills: Breathing Strategies

Use these strategies and visual to teach children self-regulation through controlled breathing and belly breathing.

Smell Blow (Somali) thumb

Use this visual and strategies to teach children how to calm down.

Self-Regulation Skills: Relaxation Thermometer (Blank)

Use this visual and strategies to teach children how to calm down. This version allows for the user to customize with their own photos and choice of feelings.

Self-Regulation Skills: Relaxation Thermometer (English-Spanish)

Turtle technique cards for teaching

Turtle Technique Steps in Spanish Thumbnail image

(Técnica de la tortuga) Turtle technique cards for teaching in Spanish

Things That Will Help Me Stay Calm - Infants (Image)

Caregivers can use the strategies in the infographic to provide infants with predictability in their day, and safety in relationships- all to support healthy attachment. Infants rely on the adults in their lives to read their cues, and help them to regulate as they adapt to their world. Responsive and positive interactions between infants and their caregivers help to build a strong attachment relationship. Positive attachment relationships support healthy brain development, and set babies up for success to learn about their emotions and build relationships as they grow into toddlers and preschoolers.

Things That Will Help Me Stay Calm - Infants (PDF)

Toddlers experience big emotions as they learn to make meaning of their world and communicate their needs. Toddlers look to their primary caregivers to let them what they are experiencing is okay. Caregivers can use the strategies included in this infographic to provide toddlers with predictability in their day, safety in relationships, meaning to their experiences and emotions, and begin to build their problem-solving skills.

The translation of this document was performed by a third party. NCPMI makes no guarantees as to the accuracy of the translation.

Things That Will Help Me Stay Calm - Toddlers (Somali, PDF)

Song and finger play to reinforce teaching the Turtle Technique to children.

Tucker Turtle Takes Time to Tuck and Think

Tucker the Turtle provides a scripted story to teach young children how to calm down when they have strong feelings by tucking into their shell and taking deep breaths. The story also includes visuals to help children learn how to use the strategy.?

Tucker Turtle Takes Time to Tuck and Think (Spanish)

(La tortuga Tucker toma tiempo para detenerse y pensar) Tucker the Turtle provides a scripted story to teach young children how to calm down when they have strong feelings by tucking into their shell and taking deep breaths. The story also includes visuals to help children learn how to use the strategy.

Turtle Pattern

Pattern to use for Turtle craft project

Friendship Skills

Embedding Friendship Opportunities into Daily Schedules

Use this schedule template to assist with planning opportunities for children to engage in social interaction.

Greeting Board - English-Blank space version thumbnail Greetings | Saludos

Use this visual choice board to help young children select and use a classroom greeting. Options include contact and contactless greetings. Includes a blank space for teachers to insert their language translations as needed.

Greeting Board - English-Spanish version thumbnail Greetings | Saludos

Use this visual choice board to help young children select and use a classroom greeting. Options include contact and contactless greetings.

Greeting Board for Social Distancing (English-Blank)

Use this visual choice board to help young children select and use a classroom greeting while maintaining social distancing. Includes a blank space for teachers to insert their language translations as needed.

Greeting Board for Social Distancing (English-Spanish)

Use this visual choice board to help young children select and use a classroom greeting while maintaining social distancing.

I Can Be a Super Friend!

Scripted Stories for Social Situations help children understand social interactions, situations, expectations, social cues, the script of unfamiliar activities, and/or social rules.

Super Friend Story (Ojibwe) thumb

This resource helps adults teach peer buddies the steps in Stay-Play-Talk, a peer-mediated intervention for increasing social interactions.

Peer Mediated Social Skills and Visual Supports

Social Skills posters to 1) display when giving descriptions of the skill and 2) serve as a reminders to children when they are involved in a play activity. By referencing the posters and giving verbal reminders, you can prompt children to use the skills they have learned.

Peer Mediated Social Skills and Visual Supports (Ojibwe)

Teacher asks children to share how they were a super friend today.

Super Friend Award

Use this certificate to acknowledge children’s friendship skills and communicate with families regarding friendship skills in the classroom.

Super Friend Award (Spanish)

Teaching friendship skill article

Emotional Literacy

Enhancing Emotional Vocabulary in Young Children

Teacher reads a story and talks about emotions with the children.

Feeling Faces: Cards (English-Blank)

The Feeling Faces assist children with understanding their feelings and the feelings of others. It is important to teach children words to use to express feelings in replace of the use of challenging behavior. The feeling faces that follow can be used in a variety of ways to help children learn social emotional skills around use of emotional literacy and vocabulary.

Feeling Faces: Cards (English-Spanish, English Intro)

Print and laminate these placemats for a fun way to embed emotional literacy practice at home or at school. Each mat provides a blank face paired with a feeling word and emoticon that children can use to model the feeling faces. Use the mats to make feeling faces out of play dough or other sand/clay material. Laminated mats can also be used with dry erase markers for easy wipe off when play is done.

Feeling Faces: This is how I feel today! Chart and Template

The Feeling Faces assist children with understanding their feelings and the feelings of others. It is important to teach children words to use to express feelings in replace of the use of challenging behavior. The feeling faces that follow can be used in a variety of ways to help children learn social emotional skills around use of emotional literacy and vocabulary. Includes introduction in Spanish and visual in English and Spanish.

Feelings Sign-in Chart and Template

Here are tips and ideas for helping children identify emotions when your face, your most expressive feature, is covered by a mask. Use these strategies to let children know that behind the mask, a kind and warm expression is still there!

Teaching Emotions: Activity Ideas to Share with Families

Handout with ideas for teaching emotional literacy at home.

Teaching Emotions: Activity Ideas to Share with Families (Somali)

Teacher asks open ended questions about how the characters in the book are feeling. Children think, pair, share to brainstorm responses.

Problem-Solving Skills

Thumbnail view of page 1 of the Challenges and Solutions for Teaching Problem-Solving Skills Tip Sheet

This resource provides common challenges children experience when learning the problem solving process along with implementation strategies for improving the problem solving process and supporting children through the problem solving challenges.

Deep Breathing

Teacher notices children needed support to problem solve and the solution they choose is a calm down strategy. Includes modeling, guided practice, and visuals.

Introducing the Solution Kit!

Letter addressed to families announcing the use of the solution kit at the program.

Solution Kit Families (Hmong) thumb

This handout walks preschool practitioners through the steps to teaching problem solving, along with clearly defining the teacher’s role and example language.

Problem-Solving in Real Life Situation

Teacher guides children having a disagreement through the problem-solving steps and celebrates when they select and use a solution.

Problem-Solving Notes

Positive notes home to acknowledge children’s problem solving skills and keep families informed of problem solving skills at school.

Problem-Solving Notes (Spanish)

Problem solving steps strategies and poster. Includes boy and girl versions.

Problem-Solving Steps - Wrist Cards

Make these wrist cards with the Problem-Solving Steps and keep within reach to review with children as needed.

Problem-Solving Steps - Wrist Cards (Ojibwe)

Use the solution kit cards as prompts to assist in problem-solving.

Solution Kit Classroom Edition (Spanish) thumbnail of one of the cards

Large solution kit cards for teaching

Solution Kit: Classroom Edition (Large)

Use this scripted story to help children find a solution to her problem.

Suri Spider Story (Hmong) thumb

Use this scripted story to help children find a solution to her problem.

We Can Be Problem Solvers!

Scripted story to help children understand the steps to problem solving. Includes problem scenario cards to help children practice finding a solution to common social problems.

We Can Be Problem Solvers! (Spanish)

Social-Emotional Skills – General

"You Got It!" Teaching Social and Emotional Skills

In this article we look at the secondary level of the teaching pyramid, which emphasizes planned instruction on specific social and emotional skills for children at risk for developing more challenging behavior, such as severe aggression, property destruction, noncompliance, or withdrawal. Children who may be considered at risk for challenging behavior are persistently noncompliant, have difficulty regulating their emotions, do not easily form relationships with adults and other children, have difficulty engaging in learning activities, and are perceived by teachers as being likely to develop more intractable behavior problems. (Published in Young Children, November 2006)

All Day, Every Day

These colorful posters serve as a great visual reminder to teach social and emotional skills All Day, Every Day.

Behavior Expectations Strategies and Poster (English-French)

Children benefit from organized classroom environments in which the guidelines are clearly and simply stated. A set of positive expectations can help guide all interactions in the classroom. Use these strategies and sample visual to teach children behavior expectations, what to do, how to do it, and what is expected.

Behavior Expectations Strategies and Poster (English-Spanish)

This handout contains materials for completing a stop and go activity to teach classroom rules and expectations.

Using Children's Literature to Support Social-Emotional Development

Handout with questions helping practitioners plan for using literature to teach social and emotional skills.

Scripted Stories for Social Situations

Scripted Stories for Social Situations help children understand social interactions, situations, expectations, social cues, the script of unfamiliar activities, and/or social rules. As the title implies, they are brief descriptive stories that provide information regarding a social situation. When children are given information that helps them understand the expectations of a situation, their problem behavior within that situation is reduced or minimized.

Going to School

Use this scripted story to teach a child about the expectations and rules associated with going to school.

Going to School (Spanish)

This tipsheet contains suggestions on how to develop and use scripted stories at home.

Making a Scripted Story Spanish thumbnail

This tipsheet contains suggestions on how to develop and use scripted stories.

Making a Scripted Story for Early Childhood Education and Care Environments (Spanish) Thumbnail

Tips for developing scripted stories

Some Days are Different! Scripted Story Cover thumbnail

Use this sample scripted story to help support children when the day at school is different, specifically when children are temporarily in a different classroom with a new teacher.

Some Days are Different! (Spanish) Thumbnail

This scripted story helps to explain to children the how, why, and when of wearing face masks.

Wearing Masks (Spanish)

Use this sample scripted story to support children in the classroom when the teacher is away.

These easy-to-use guides were created especially for teachers/caregivers and parents to provide hands-on ways to embed social emotional skill building activities into everyday routines. Each book nook is comprised of ideas and activities designed around popular children’s books such as Big Al, Hands are Not for Hitting, On Monday When it Rained and My Many Colored Days. Examples of suggested activities include using rhymes to talk about being friends, making emotion masks to help children identify and talk about different feelings, playing games around what to do with hands instead of hitting and fun music and movement activities to express emotions.

"I Have a Little Problem," Said the Bear

These easy-to-use guides were created especially for teachers/caregivers and parents to provide hands-on ways to embed social emotional skill building activities into everyday routines. Each book nook is comprised of ideas and activities designed around popular children?s books

Abiyoyo

These easy-to-use guides provide teachers, caregivers, and families ways to embed social-emotional skill-building activities into everyday routines. Each Book Nook is comprised of ideas and activities designed around popular children’s books.

Glad Monster, Sad Monster

Building Relationships

Teacher-child relationship.

All About My Child

This document is designed to be used to gather information about the children in your classrooms. It will provide teachers with important information to help them build a relationship with each and every child and family.

All About My Child (Spanish)

This handout describes the importance of building relationships with young children and contains practical strategies for for building positive relationships with children in the early childhood education setting.

Thumbnail view of the tip sheet Communication is Key

Guide for how to give directions

Emotional Piggy Bank

Think of all the ways you make connections with children as deposits into their “emotional piggy bank.” Playing, giving time and attention, and showing warmth and affection are just a few ways we can make deposits. Fill in the coins on the worksheet with ideas of how you will build responsive relationships with children.? Being purposeful and consistent in the way we create nurturing and responsive relationships with children is the foundation for social-emotional learning.

Emotional Piggy Bank (Spanish) thumbnail

Para favorecer la participación, la independencia y el aprendizaje durante las actividades diarias, los maestros pueden usar una práctica llamada “dejar que el niño dirija”. Las interacciones iniciadas por los niños son la principal característica de esta práctica. Para seguir la dirección del niño es necesario planificar y adaptar a los intereses del niño las actividades del aula, facilitar las interacciones de los niños con el entorno social y no social y apoyar sus decisiones a la hora de pasar de una actividad a otra.

Teachers can support children’s participation, independence, and learning in everyday classroom activities by using a practice called “following the child’s lead.” Child-initiated interactions are a key characteristic of this practice. Following a child’s lead involves planning and adjusting classroom activities based on children’s interests, facilitating children’s interactions with the social and nonsocial environment, and supporting children’s choices to transition from one activity to another.

Hot Buttons Activity

This handout helps practitioners examine how challenging behavior impacts adult-child relationships.

Positive Attention Data Sheet

Use this data tracking sheet to assess the positive to negative ratio of attention in a classroom. For example, a teacher or a coach can use the form to write down the examples of positive and negative attention observed during a specified routine or activity.

Positive Feedback and Encouragement

Providing positive encouragement is a powerful practice for helping children meet behavior expectations. This fact sheet provides ideas for how caregivers can deliver positive encouragement.

Re-Connecting and Building Relationships with Infants (Spanish)

Use this tip sheet to help practitioners of infants and toddlers intentionally plan and think about how to reconnect, help children transition back to the classroom, and support children’s social and emotional development after being away from the program.

Rebuilding the Pyramid: Reconnecting After a Break

Rebuilding the Pyramid: Reconnecting After a Break is a one page tip sheet to help preschool practitioners intentionally plan and think about how to support children’s use of social and emotional skills that are important to re-teach or remind children after being away from a classroom. Areas to focus on include: schedules and routines, supportive conversations, expectations and rules, positive descriptive feedback and emotional support.

Rebuilding the Pyramid: Reconnecting After a Break (Spanish)

Positive descriptive feedback is a powerful strategy for teaching new skills and maintaining learned skills. By providing information about the child’s behavior as part of the feedback, the teacher helps the child understand what they have done and why it is being acknowledged.

Starters for Giving Positive Feedback and Encouragement

Tips for descriptive feedback

Use Positive Words

Tips for giving directions

Teacher-Family Relationships

Communicating with Families: 3 Key Steps Handout Thumbnail

This resource provides three steps for teachers to follow when they have a challenging encounter with a family to get things back on track in order to provide the best care for the child and the family.

My Teachers Want to Know

Programs can use this form to gather information from families as to the impact from the pandemic and best ways to support the child and family.

My Teachers Want to Know (Spanish)

This brief provides practitioners with practical strategies for building relationships and collaborating with families from racially and ethnically diverse cultural backgrounds. It identifies common challenges and offers strategies for addressing them.

Supporting Children and Families During a Difficult Time

This fact sheet provides guidance for supporting children and families during difficult circumstances (e.g., national protests, community violence).

Transitioning Back to the Program: Connecting with Families

As early childhood programs work on re-opening after a long closure, they can use these online communication and phone scripts to help guide your conversations with families.

Related Resources

Schedules, routines, and transitions.

Balancing the Daily Schedule Form thumbnail view

This handout helps preschool teachers to develop balanced daily schedules including considerations such as Activity Level, Child/Adult Directedness, and Group Size throughout the day.

Building Routines Form thumbnail view

This handout helps preschool teachers to identify routines for activities occurring in the classroom. The template is designed so teachers can think through each step of the routine, how to teach the steps, and how to individualize them. Use the example for guidance.

Transition Visual Cards thumbnail

Teachers and parents can use these strategies and visual cards to help young children transition smoothly between activities.

Transition Visual Cards (Spanish) thumbnail

Videos & Webinars

Back to School: Promoting Social-Emotional Skills and Preventing Challenging Behavior

Brief video (9 min) that describes the strategies that might be used by early childhood programs and educators to promote social and emotional skills and prevent challenging behavior. The video provides information on universal and targeted practices and materials that might be used.

Back to School: Promoting Social-Emotional Skills and Preventing Challenging Behavior (Downloadable, Captioned)

This 28-minute video highlights strategies and approaches that early childhood personnel and families can use to systematically target social-emotional supports that build young children?s skills in a variety of areas including making friends, problem solving, asking an adult for help, talking about feelings, and managing their emotions. The strategies rely on a 3-stage approach to supporting young children’s social-emotional development by (1) introducing and practicing a skill, (2) building fluency and competency with a skill, and (3) ensuring there is maintenance of a skill. The video provides multiple examples of early childhood personnel demonstrating how to introduce a skill using a variety of tools, practice a skill through planned and unscripted activities, and maintain the skill by recognizing children for using the skill on their own.?

Practical Strategies for Teaching Social-Emotional Skills (Downloadable, Captioned)

This 28-minute video highlights strategies and approaches that early childhood personnel and families can use to systematically target social-emotional supports that build young children’s skills in a variety of areas including making friends, problem solving, asking an adult for help, talking about feelings, and managing their emotions. The strategies rely on a 3-stage approach to supporting young children’s social-emotional development by (1) introducing and practicing a skill, (2) building fluency and competency with a skill, and (3) ensuring there is maintenance of a skill. The video provides multiple examples of early childhood personnel demonstrating how to introduce a skill using a variety of tools, practice a skill through planned and unscripted activities, and maintain the skill by recognizing children for using the skill on their own.

Promoting Social-Emotional Competence

This video was designed to provide a foundation for understanding the Pyramid Model as a framework for promoting young children?s social and emotional development and preventing and addressing challenging behavior. This video is a perfect way to be introduced to and become familiar with the Pyramid Model framework and is available with both English and Spanish open captioning. (26 min)

Promoting Social-Emotional Competence (Downloadable)

Brief video (9 minutes) that describes the impact of COVID-19 and potential impact on children’s social-emotional wellness. The video provides guidance on pivotal practices that can promote social-emotional skill development and how programs can use a trauma -informed care approach.

Supporting our Youngest Learners: Addressing Trauma, Mental Health Concerns, & Social-Emotional Wellness (Downloadable, Captioned)

Brief video (9 minutes) that describes the impact of COVID-19 and potential impact on children’s social-emotional wellness. The video provides guidance on pivotal practices that can promote social-emotional skill development and how programs can use a trauma-informed care approach.

General Resources

Children's Book List

The Children’s Book List includes diverse examples of books that can be used to promote social-emotional skills such as feelings and emotions, friendships, kindness, and problem solving.

Children's Book List Titles Only

A printable version of the online children’s book list with book titles only. For complete list with descriptions, see Children’s Book List  page.

NCPMI Developing a Neutralizing Routine fact sheet thumbnail view

Guidance on how adults can use neutralizing routines to stay calm when guiding a child whose behavior is challenging.

General Data Collection Form thumbnail view

This data collection form can be used to collect data on child’s progress in targeted skill development. This form can hold up to one month of data, can track more than one goal, and is scored on the level of help most often used for the child to successfully complete the skill or behavior.

Self-Care for Teachers

When children engage in behavior that pushes your buttons, it is important to be intentional in how you respond. This resource provides strategies that you might use when a child’s behavior pushes your buttons to help you respond in a way that is supportive of the child.

Tips for Responding to Challenging Behavior in Young Children

Tips for how to respond to challenging behavior when it occurs in the classroom.

problem solving strategy cards

This website was made possible by Cooperative Agreement #H326B220002 which is funded by the U.S. Department of Education, Office of Special Education Programs. However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government. This website is maintained by the  University of South Florida . Contact  webmaster . © University of South Florida

A Blog About Parenting: Coping Skills, Behavior Management and Special Needs

Title Teaching Kids Problem Solving Skills and an illustration of a kid with a magnifying glass

25 Fun Problem Solving Activities for Kids

Problem-solving activities for kids : Explore 24 fun problem-solving games and activities, and learn effective tips and strategies to teach kids problem-solving skills. If you want to explore problem-solving strategies more in-depth, you can also grab our workbook “ Problem-Solving for Kids ” (printable resource).

Problem-solving is the cognitive process of finding solutions to challenges or complex situations.

A systematic approach to problem-solving tends to include defining the problem, gathering information and data, generating potential solutions, evaluating the pros and cons of each solution, making a decision, and implementing the chosen solution.

Effective problem-solving often requires critical thinking, a good dose of creativity, and the ability to consider multiple perspectives. It may also involve identifying patterns, breaking down a problem into manageable chunks, and applying our logic to develop solutions.

Problem-solving is present in everyday situations and across all fields: business, science, personal life, and education. There is not one single aspect in our lives where we don’t need to apply our problem-solving skills.

Table of Contents

  • Problem-solving steps
  • Development of problem-solving in childhood
  • Benefits of developing problem-solving skills
  • 10 Tips to teach kids problem-solving skills
  • 10 Examples of problem-solving strategies
  • 25 Problem-solving activities and games for kids

Problem-Solving Steps

Some key components of problem-solving include:

problem solving strategy cards

  • Identifying the problem Recognizing and defining the issue or challenge that needs to be addressed.
  • Analyzing the problem Investigating and understanding the underlying causes, factors, and relationships related to the problem.
  • Generating solutions Generating potential solutions or strategies to address the problem.
  • Evaluating all possible solutions (Pros and Cons Analysis) Assessing the feasibility, effectiveness, and potential consequences of each solution. Considering the positive and negative aspects of each solution.
  • Decision-making Selecting the best solution based on our analysis and judgment.
  • Implementing the best solution Actioning our chosen solution
  • Monitoring progress and results
  • Reflecting on the outcomes Reviewing and evaluating the outcomes of the implemented solution, learning from the experience, and making adjustments if necessary.

Development of Problem-Solving Skills in Childhood

Children begin to develop problem-solving skills from a very early age, and these skills continue to develop and refine throughout childhood and adolescence.

Babies soon learn about action and reaction. And, as early as eight months, they begin to acquire an understanding of cause and effect (they shake a rattle, it makes a sound; they push a toy, it falls)

Between 13 and 24 months, they start solving simple problems through trial and error and engage in symbolic play using their imagination.

As children progress into middle childhood (ages 7-11), they develop more advanced problem-solving skills. They become capable of understanding multiple perspectives and can consider multiple factors when solving problems. They start using logic and reasoning to solve increasingly complex problems.

During adolescence (ages 12 and up), problem-solving skills continue to develop. Teenagers can generate and test hypotheses and use deductive and inductive reasoning to arrive at solutions.

Each child will develop their problem-solving skills at their own pace. Some children may show advanced problem-solving abilities at an earlier age. Others may require more time and experience to develop these skills fully.

Benefits of Developing Problem-Solving Skills in Children

Problem-solving skills in children are crucial for children’s cognitive, social, and emotional development. It equips them to approach challenges, think critically, make informed decisions, and find creative solutions. 

The benefits of good problem-solving skills in children include:

  • Positive impact on self-esteem and confidence Identifying, analyzing, and solving their problems contributes to our kids’ sense of competence .
  • Fosters Independence and Autonomy When our kids are able to problem-solve on their own, they take one more step toward independence
  • Academic Success Problem-solving skills contribute to academic achievement, as they help students analyze and solve complex problems across various subjects.
  • Cognitive Development Problem-solving fosters cognitive skills such as logical reasoning, analytical thinking, and abstract reasoning.
  • Critical Thinking Problem-solving enhances critical thinking abilities, enabling children to evaluate information, identify biases, and make informed judgments.
  • Creativity Problem-solving promotes creativity by encouraging children to think outside the box, generate innovative ideas, and explore multiple solutions.
  • Emotional Resilience Problem-solving skills enhance emotional resilience by enabling children to manage and cope with challenges effectively, reducing stress and promoting well-being.
  • Improved Social Interactions/Relationships Problem-solving abilities contribute to better social interactions, conflict resolution , and peer collaboration, promoting healthy relationships.
  • Future career success Problem-solving skills are highly valued in the workplace and can positively influence future career success.

10+ Helpful Tips to Teach Kids Problem-Solving Skills

Teaching problem-solving skills to kids is an important part of their cognitive development. It helps them develop critical thinking, creativity, and resilience.

But how can we help our kids and students to develop this essential skill?

We can help our kids and students develop and improve their problem-solving skills in many ways.  These are some helpful tips that you could consider:

  • Model problem-solving behavior When you see yourself in a problem-solving situation, verbalize your thought process: “I wonder how I should address this issue. I guess my alternatives could be… They all have positives and negatives….”
  • Let them participate in the problem-solving situation “Could you help me solve this puzzle?”
  • Provide real-life problem-solving situations Real-life scenarios make problem-solving more meaningful for kids. For example, discuss how to resolve a conflict with a sibling or how to make the morning routine smoother.
  • Teach them how to break down problems Show them how to break down complex problems into manageable sub-problems.
  • Practice brainstorming Create brainstorming situations where all the family (or the classroom) can contribute to solving a problem
  • Teach the value of perseverance Sometimes, we must stick to a situation and persevere before finding a solution. Encourage kids to persevere through challenges and setbacks, emphasizing that mistakes and failures are opportunities for learning.
  • Encourage critical thinking Encourage kids to analyze situations, consider different perspectives, and evaluate possible outcomes.
  • How could we make your school lunch healthier but still yummy?
  • How could we reuse/recycle all this paper?
  • What could we do to help you remember all the steps in your night routine?
  • Encourage reflection When they can find a solution for a problem, don’t jump to solve it for them. Encourage them to reflect on the problem and find and evaluate alternatives. And after a problem is solved, think about the whole process and the learnings. “How did this work?” “What did you learn” “Do you need to change anything?”
  • Foster creativity Provide them with opportunities for imaginative play, creative projects, and brainstorming sessions.
  • Teach the value of teamwork Teach kids the importance of working together to solve problems. Engage them in group activities or projects that require teamwork and collaboration. This helps kids learn the value of different perspectives and work together towards an objective while they practice their communication skills.
  • Teach decision-making skills Teach kids how to approach problems systematically by going through the steps we have mentioned in our first section.
  • Encourage both structured and free play. Structured play can help you create good problem-solving situations, while free play will foster creativity.

Developing problem-solving skills is an ongoing process that will also continue in adulthood. Provide your kids with guidance and support, and celebrate their efforts and achievements along the way.

Examples of worksheet for kids on problem-solving strategies

10 Examples of Problem-Solving Strategies

There are different strategies that can help us solve a wide range of problems. Here are some commonly recognized problem-solving strategies:

1 . Trial and Error : This is the first problem strategy that we ever learn. We start using trial and error strategies in infancy, and it continues serving its purpose in many situations. This strategy involves trying different solutions or approaches and learning from the errors or failures until a successful solution is found.

2. Algorithm: An algorithm is a step-by-step procedure or a set of rules that guarantees a solution to a specific problem. It is a systematic approach to problem-solving that follows a predetermined set of instructions.

3. Heuristics: Heuristics are mental shortcuts or rules of thumb that help simplify problem-solving by providing quick and efficient strategies. While heuristics can be effective in many situations, they may also lead to biases and errors.

4. Divide and Conquer: This strategy involves breaking down a complex problem into smaller, more manageable chunks or steps that make the overall problem easier to tackle.

5. Working Backwards: This strategy involves starting from the desired outcome and working backward to determine the steps or actions needed to reach that outcome. We often use this problem-solving strategy when we set goals.

6. Analogical Reasoning: Analogical reasoning involves drawing parallels between the current problem and a similar problem that has been solved in the past. By applying the solution from the previous problem to the current one, individuals can find a solution more efficiently.

7. Brainstorming: Brainstorming gets lots of brains working on the same problem. It is a great collaborative problem-solving strategy that can bring different perspectives and experiences to the table and may result in lots of creative ideas and solutions. 

8. Decision Matrix: A decision matrix is a systematic approach to evaluating and comparing different options or solutions. It involves creating a matrix that lists alternatives and the criteria for evaluation. It assigns weights or scores to each criterion to come up with the optimal alternative.

9. Root Cause Analysis: Sometimes, we need to understand what is causing a problem before we can attempt to solve it, as different causes may require different approaches (for example, when you are sick, your doctor may need to understand what is causing the problem before prescribing a medicine)

10. Simulation and Modeling: Simulation involves creating a simplified representation or model of a problem situation to gain insights and test different scenarios.

Our choice of strategy will depend on the problem, available resources, and our own personal preferences and circumstances. We may also need to combine strategies or apply different ones to different aspects of a complex problem.

Workbook for kids on Problem solving strategies

(Disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. You can also read our Disclosure & Disclaimer policy  here )

Best Problem-Solving Activities for Kids

Play-based activities are centered around play and are designed to engage children in active learning and exploration. And fun problem-solving activities are a great way to develop children’s critical thinking, creativity, and decision-making skills.

In this section, we will review some problem-solving games and activities that will engage your kids’ critical-thinking skills and creativity.

1. Puzzle Games Puzzles are a fun activity for children of all ages. Young children will enjoy simple puzzles, while older children (and adults!) can have fun with more complex ones. Encourage them to use logical thinking and problem-solving strategies to complete the puzzles.

2. Crosswords A crossword is another fun type of puzzle and a good source of mental stimulation.

3. Sudoku Sudoku is a popular logic-based puzzle that involves filling a grid with numbers.

It can be extremely easy or very challenging, adaptable even for young learners.

Let’s go now for a couple of building challenges!

4. Build the Tallest Tower Give the child a set of materials (Legos, building blocks, wooden blocks, or other construction materials) and ask them to build the tallest tower they can. This simple game will encourage them to problem-solve as they build and figure out how to make the tower stable.

5. Build Towers with Different Materials Ask your child to build three different towers with different materials. Then assess how stable they are and how much weight they can hold. Analyze the pros and cons of using each type of material.

6. Treasure Hunt Set up a treasure hunt with clues leading to hidden objects or rewards. Children will have to follow the clues and solve puzzles to find the ultimate prize. This activity encourages problem-solving, critical thinking, and teamwork.

7. Scavenger Hunt Playing Scavenger Hunt can be a fun way for our kids to put their creative problem-solving skills to good use. Provide them with clues and puzzles that they must solve in order to find the next clue.

8. Mystery Bag Fill a bag with random objects and ask children to come up with creative uses for each item. Encourage them to think outside the box and find innovative solutions.

9. Memory Game While memory games primarily focus on memory retention and recall, they can indirectly contribute to problem-solving skills by developing cognitive abilities such as attention, information processing, and adjusting their strategies.

10. Role-Playing Scenarios Create role-playing scenarios where children have to solve a problem or make decisions. For example, pretend to be stranded on a desert island and ask them to decide what items they will take and how they will survive.

11. Role-Play Social Situations Work in developing social skills with social problem-solving situations.

12. Brainstorming Sessions Choose a topic or problem and hold brainstorming sessions where children can generate as many ideas as possible. Encourage them not to limit themselves (even if alternatives feel unfeasible!)

13. Team Building Activities and Games Engage children in team-building games like building a balloon tower. Each team member will need to collaborate, communicate, and problem-solve together to complete the project.

14. Escape Rooms An escape room is a super fun team problem-solving activity.

In an escape room, participants are locked inside a themed room and must work together to solve puzzles, find clues, and accomplish tasks within a given time limit in order to “escape” from the room.

15. Science Experiments Conduct simple science experiments that involve problem-solving. For example, in the classic “sink or float” experiment, children predict and test which objects will sink or float in water.

Problem-Solving Board Games

There are many board games that will test our kids problems solving activities. These are just a few examples:

16. Cluedo Players must solve a murder mystery by deducing the murderer, the weapon used, and the location of the crime. Players collect and examine clues to eliminate possibilities and make logical deductions.

17. Codenames Another classic game where players are split into two teams and must guess words based on clues from their teammates.

There are many codenames games available, including themes like Disney or Harry Potter.

18. Mastermind Game In this strategy game players take turns setting and solving secret codes

19. Scrabble Scrabble is a classic word game where players form words on a game board using letter tiles.

Kids must use their problem-solving skills to analyze the available letters, consider the best word combination and strategically place those words to score the highest points.

Learning Problem-Solving with Card Games

Card games provide opportunities for kids to develop problem-solving skills such as strategy, memory, pattern recognition, decision-making, and observation.

Just a couple of examples:

20. Uno Uno is a classic card game where kids match cards based on color or number. They need to assess their cards, strategize and make decisions about which cards to play to get rid of their cards while also considering the cards in their opponents’ hands.

21. Go Fish Go Fish is a classic card game where players try to collect sets of cards by asking other players if they have specific cards. Players need to remember which cards they have and make decisions about who to ask and what sets to pursue.

22. Coding Challenges Introduce children to coding activities using platforms like Scratch (or ScratchJr for younger kids), Code.org, or Tynker. Coding involves problem-solving and logical thinking, and children can create interactive stories, games, or animations.

23. Outdoor Problem Solving Take children outside and present them with challenges that require problem-solving, such as building a shelter using natural materials or finding their way through an obstacle course.

24. Problem-Solving Worksheets Help your child follow a systematic approach to problem-solving with these helpful worksheets

25. Goal-Setting Activities for Kids Learning to set goals and make plans to achieve them is also a problem-solving activity. I have several resources to teach kids about goal-setting that I will list below:

  • Goal-Setting Activities for Kids
  • SMART Goals for Kids
  • Goal Tracker Thermometer

Remember to provide guidance and support during these activities while encouraging children to think independently and come up with their own solutions.

Problem-Solving Worksheets

Problem Solving Strategies_Workbook for Kids

Looking for kid-friendly examples of problem-solving strategies ?

This workbook explores the following  problem-solving strategies  (with child-friendly examples and activities):

  • Trial and Error
  • Heuristics (Clever shortcuts)
  • Divide and Conquer
  • Working Backwards
  • Brainstorming
  • Decision Matrix
  • Root Cause Analysis
  • Systematic problem-solving

Kid in a bubble that represents personal space and title "Personal Space Activities for Kids"

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I always look forward to your articles with active interventions. Thank you!

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Math Coach's Corner

Using Strip Diagrams as a Problem-Solving Strategy

There’s a lot to be learned from the data that comes from state testing if we use it correctly . Oftentimes, we’ll take a problem that students, as a whole, perform poorly on and we create a bunch of problems just like that one and “teach” them how to work that type of problem. In the end, that’s not an effective strategy, because they’ll probably never see a problem exactly like that one again. A more effective way to use the data is to analyze the wrong answers to determine underlying misconceptions that resulted in the wrong answers and provide students with strategies and tools to improve their overall mathematical reasoning. As far as strategies go, drawing strip diagrams is one of the most powerful strategies students can have in their toolbox. And I have some super clear examples to persuade you!

This post contains affiliate links, which simply means that when you use my link and purchase a product, I receive a small commission. There is no additional cost to you, and I only link to books and products that I personally use and recommend.

The test items in this post come from the 2021 State of Texas Assessments of Academic Readiness (STAAR) test. A wonderful organization called lead4ward analyzes the test each year and provides error analysis statistics.

Analyzing errors

Let’s get started! As you can see from this test item, only roughly half of the students in the state got the correct answer. Look at the most common wrong answer, choice H. Can you see the error that the students who chose that answer made? Take a minute to figure it out before you scroll down.

problem solving strategy cards

Look closely at the order of the numbers in the problem. The smaller number comes first in the problem. Students who chose H realized it was a subtraction problem, but took the numbers in order from the problem and subtracted them. So they did 379 – 514. Nine minus 4 is 5. Seven minus 1 is 6. They couldn’t do 3 minus 5, so they did 5 minus 3. The answer they got was 265. Your first thought might be, I need to make sure my students always know to subtract the smaller number from the bigger number. Except that’s not true. If the temperature is 18 degrees and the temperature drops 29 degrees…  We need to be extremely careful to not teach “rules” that expire .

The students who chose H lacked an understanding of the meaning of the numbers in the problem. The way we help them be more successful with problems like this is to give them tools to improve their comprehension of word problems and the numbers they contain. Enter strip diagrams.

Using drawings to describe problems

Drawing strip diagrams is a process that actually begins in Kindergarten and 1st grade when students should be drawing pictures to represent word problems. Students should understand that the numbers in a problem represent something—pizzas, soccer players, apples, money saved—and their drawings should include labels identifying what the numbers represent. At this point, the drawings don’t need to resemble strip diagrams. What’s important is the labeling. It could look something like what you see here.

problem solving strategy cards

Notice a couple of things. First, the boys and girls are represented by circles. Easy to draw and count. Students need to understand that these are math pictures, not art pictures. Next, and of critical importance, are the labels.

Beginning in 2nd grade, students can begin to draw more formal strip diagrams. Strip diagrams, also called tape diagrams, are often associated with Singapore Math. Char Forsten’s Step-by-Step Model Drawing is the book I learned model drawing from. Another great resource is Math Playground’s Thinking Blocks .

Modeling how to draw a strip diagram

Now let’s get back to that released test item I started this post with and see what the model-drawing process might look like.

problem solving strategy cards

This problem is a comparison subtraction problem. We always want students to draw the model with labels first. they will add the numbers in the next step.

Teacher: [Reads problem out loud]  What is this story about? (lions) How many lions? (2)  What does the problem tell us about the lions? (their weight)  Do we know their weights? (yes) Which lion weighs more? (the older lion)  What is the problem asking us to find? (the difference in their weights)  Huh, what does that mean?  (The older lion weighs more than the younger lion. The problem is asking how much more.)

NOTE: Notice that we didn’t talk about the numbers at all! The point of this discussion is to help students make sense of the numbers in the problem and verbalize what the problem is asking them to find.

Teacher: Drawing a model really helps me understand what math I need to do to solve a problem. Let’s draw a model to represent this problem. We know that the older lion weights more, so his bar should be longer, right? [draws and labels the older lion’s bar] That means the younger lion’s bar should be shorter. [draws and labels younger lion’s bar] And you guys told me the problem is asking for the difference.  [adds the difference with a question mark]

strip diagram

Now we can plug in the numbers from the problem.

strip diagram

Notice that what I’ve described is very scripted. I want students to hear my mathematical thinking, and I’m teaching them the mechanics of drawing the model. But it’s important to let students use the tool to solve problems. Think how the models would look for these variations of the problem:

There are two lions at the zoo. The weight of the younger lion is 379 pounds. That’s 135 less than the weight of the older lion. How much does the older lion weigh?

There are two lions at the zoo. The weight of the older lion is 514. That’s 135 more than the weight of the younger lion. How much does the younger lion weigh?

Remember, our goal is for students to be able to use strip diagrams to solve new types of problems, so once they understand and can use the model, we have to give them new types of problems to solve without scripted instruction.

More examples of strip diagrams

Let’s take a look at a few more problems from the same test. Each of these problems had pretty dismal results.

This first problem is what we in Texas call a  gridable . That means it’s not multiple choice—students have to write and bubble in their answers. A lot of times students will miss gridables due to calculation errors. But I’m pretty sure that’s not the case here. I doubt they miscalculated 4 x 5. What that means is that 38% of the 3rd-grade students in Texas did not recognize this as a multiplication problem. They likely added 4 + 5. Teaching keywords could be the culprit. Students see the word total in the problem, and they’ve been taught that  total means addition. Teaching keywords basically gives students permission to  not read and understand the problem—just find the keyword and plug the numbers into the operation. Not a sound problem-solving strategy. Instead, we see how a strip diagram could be drawn to represent the problem.

strip diagram

Here’s another multiplication problem. You can see from the error analysis that only 52% of the 3rd-graders correctly answered this problem. Answers B and D are calculation errors. Can you figure out the error these students made? Doing so can help you prevent these types of errors by addressing them in your instruction. Answer choice C results from adding the two numbers, not multiplying. Again, we see the keyword total in the question. Drawing a model would not only help the students visualize the problem as multiplication, but it might also prevent calculation errors. Students who are not confident with the standard algorithm could solve the problem with repeated addition.

strip diagram

Last one and it’s a doozy! Look at that error distribution. When it’s spread out like that, it usually means the kids just didn’t have a clue and guessed. There’s a lot going on here. How could we help students tackle a problem like this?

problem solving strategy cards

First, of course, is drawing a model. We see that this is a part/whole problem with three parts, one of which is missing. If you looked carefully at the wrong answers, answer choice F was adding all three numbers. Pretty hard to look at this model and think you’re supposed to add all three numbers.

strip diagram

Aside from model drawing, however, students should learn to write equations to match their models. That’s really the other thing that was hard about this problem. They weren’t asked to solve the problem, just find the correct way to solve it.

Final thoughts

Strip diagrams have to be presented to students as a problem-solving tool and they have to be used consistently. Yes, it takes longer for students to draw strip diagrams to represent their problems, but it should be an expectation. That means we probably need to assign fewer problems to allow students the time to draw their strip diagrams.

The labels are a must! If students can’t label their numbers, it’s a huge red flag. Work with those students in small groups to help them develop comprehension skills.

Students who say they know the answer without drawing a strip diagram should be reminded that we draw models when the problems are easy so we can use them as a problem-solving tool when the problems get harder. And if a large percentage of students can really solve the problems without drawing models are we challenging them enough?

So there you have it. Have I sold you on having students draw strip diagrams? Do you have tips of your own to share? I hope you’ll sound off in the comments.

problem solving strategy cards

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13 Comments

Strip/bar/tape diagrams are becoming one of my favorite strategies. The labels are crucial and I need to be better at expecting that. I am nearly to the part of 3rd grade where I will be teaching 2 step problems again and I think continuing the strip/tape/bar diagram representation is going to be a wonderful tool. Here’s hoping!

Thanks for your comment, Jessica! They are one of my favorites as well. So very powerful! Come back and let us know how it goes.

Any way we can show visuals for problems are going to support student understanding! Thank you for adding another tool to my teaching tool box! I teach 1st grade and I want to build my students’ confidence and understanding of math!

That’s wonderful, Suzanne! It’s so important that our students develop a positive math identity early.

Hi Donna, I am increasingly interested in the connections between literacy and math. Your post about how kids start by representing their mathematical thinking/problem solving with pictures, then labels, then drawing a model and later abstract number sentences. seems so similar to how young children write stories first with pictures, then we ask them to label and later on write sentences with words, punctuation etc. Do you know of any research linking the two? Thanks! Jennifer

You are so very correct! There are tons of professional books connecting the two. Solving word problems requires comprehension of the problem. Just like reading teachers tell their students to “make a movie in their head” when they read, I tell my math students the very same thing!

Thank you so much for breaking down strip diagrams. This is a tool I try to encourage my students to use, but I feel like I need to do more modeling for them after reading this. I also like how you pointed out we should analyze the best wrong answers for misconceptions.

I have been using strip diagrams to teach my 2nd graders for a few years. They always seem to struggle with understanding where to put the numbers when the story is comparing. How many more toys does Grant have than Amanda? So, I always pointed out that it’s a comparison, and that seemed to help. I am now a K-5 math interventionist and some upper grades teachers think it will be confusing to call that a comparison when they are not using >, <, = symbols. How can I help them understand those problem types, and is there harm in using the word comparison? I think they are still comparing – "how many more".

A strip diagram for comparison looks different. It’s one bar on top of the other. The difference is where the longer bar is shorter than the shorter bar. That might help with the confusion. Absolutely use the word comparison!

Hi Donna. I’m wondering how strip diagrams are any different than the part part whole organizer. They seem so similar to me. I’ve done a lot of work getting my students to use and understand the PPW as a tool. I like the idea of the strip diagram but fear I’ll confuse them if I introduce a new tool to use in place of a PPW.

They are very similar! Often students transition to strip diagrams in the intermediate elementary grades. No need to do both though.

Hi Donna! I started using tape diagrams with my students when my district adopted the Engage NY/Eureka Math Curriculum. I found that students have had great success in using this strategy. Thank you for this clear explanation on using tape diagrams during problem solving.

It’s such a powerful strategy! I’m glad to hear your students found success using it!

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Problem-Solving Strategies: Finding Patterns

In this lesson, we will learn different problem solving strategies to find patterns.

The following are some examples of problem solving strategies.

Explore it/Act it/Try it (EAT) method (Basic) Explore it/Act it/Try it (EAT) method (Intermediate ) Explore it/Act it/Try it (EAT) method (Advanced) Finding a Pattern (Basic) Finding a Pattern (Intermediate) Finding a Pattern (Advanced)

Find A Pattern (Advanced)

Here we will look at some advanced examples of “Find a Pattern” method of problem solving strategy.

Example: Each hexagon below is surrounded by 12 dots. a) Find the number of dots for a pattern with 6 hexagons in the first column. b) Find the pattern of hexagons with 229 dots.

a) The number of dots for a pattern with 6 hexagons in the first column is 142.

b) If there are 229 dots then the pattern has 8 hexagons in the first column.

Example: Each member of a club shook hands with every other member who came for a meeting. There were a total of 45 handshakes. How many members were present at the meeting?

Solution: Total = 9 + 8 + 7 + 6 + 5 + 4 + 3 + 2 + 1 = 45 handshakes

There were 10 members

Example: In the figure, a pinball is released at A.

How many paths are there for it to drop from A to E?

Solution: from A to B: 2 B to C: 6 A to C: 2 × 6 = 12 C to D: 70 A to D: 12 × 70 = 840 D to E: 2 A to E: 2 × 840 = 1680

There are 1680 paths from A to E

Example: A group of businessmen were at a networking meeting. Each businessman exchanged his business card with every other businessman who was present.

a) If there were 16 businessmen, how many business cards were exchanged?

b) If there was a total of 380 business cards exchanged, how many businessmen were at the meeting?

Solution: a) 15 + 14 + 13 + 12 + 11 + 10 + 9 + 8 + 7 + 6 + 5 + 4 + 3 + 2 + 1 = 120 exchanges

120 × 2 = 240 business cards

If there were 16 businessmen, 240 business cards were exchanged.

b) 380 ÷ 2 = 190

190 = (19 × 20) ÷ 2 = 19 + 18 + 17 + … + 3 + 2 + 1

If there was a total of 380 business cards exchanged, there were 20 businessmen at the meeting.

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Implementing Effective Practices to Support Young Children’s Social Emotional, Language, and Early Literacy Development

A collaboration between tacsei and cell.

  • « Level 3.8
  • Level 3 Matrix
  • Level 3.10 »

3.9 Specifically teach the steps to solving problems in a variety of ways including engaging children to generate solutions to common classroom challenges.

  • Use role play as a strategy to help children engage in learning how to generate solutions to common problems they encounter in the classroom. See these Problem Solving Role Play Cards for examples. Use: " 'I have a problem' role play cards "
  • Specifically teach steps to finding a solution. Consider using the “Problem Solving Boy” to explain the problem solving process. See this link for materials. See this link to see a teacher using the strategy in the classroom. Use: " Problem solving boy " Watch: " Using the problem solving boy "
  • Support children through the process of finding an appropriate solution to identified problems. Watch as this teacher helps a child select several solutions before finding one that works. Watch: " Using the solution kit "
  • Open access
  • Published: 11 May 2024

Nursing students’ stressors and coping strategies during their first clinical training: a qualitative study in the United Arab Emirates

  • Jacqueline Maria Dias 1 ,
  • Muhammad Arsyad Subu 1 ,
  • Nabeel Al-Yateem 1 ,
  • Fatma Refaat Ahmed 1 ,
  • Syed Azizur Rahman 1 , 2 ,
  • Mini Sara Abraham 1 ,
  • Sareh Mirza Forootan 1 ,
  • Farzaneh Ahmad Sarkhosh 1 &
  • Fatemeh Javanbakh 1  

BMC Nursing volume  23 , Article number:  322 ( 2024 ) Cite this article

Metrics details

Understanding the stressors and coping strategies of nursing students in their first clinical training is important for improving student performance, helping students develop a professional identity and problem-solving skills, and improving the clinical teaching aspects of the curriculum in nursing programmes. While previous research have examined nurses’ sources of stress and coping styles in the Arab region, there is limited understanding of these stressors and coping strategies of nursing students within the UAE context thereby, highlighting the novelty and significance of the study.

A qualitative study was conducted using semi-structured interviews. Overall 30 students who were undergoing their first clinical placement in Year 2 at the University of Sharjah between May and June 2022 were recruited. All interviews were recorded and transcribed verbatim and analyzed for themes.

During their first clinical training, nursing students are exposed to stress from different sources, including the clinical environment, unfriendly clinical tutors, feelings of disconnection, multiple expectations of clinical staff and patients, and gaps between the curriculum of theory classes and labatories skills and students’ clinical experiences. We extracted three main themes that described students’ stress and use of coping strategies during clinical training: (1) managing expectations; (2) theory-practice gap; and (3) learning to cope. Learning to cope, included two subthemes: positive coping strategies and negative coping strategies.

Conclusions

This qualitative study sheds light from the students viewpoint about the intricate interplay between managing expectations, theory practice gap and learning to cope. Therefore, it is imperative for nursing faculty, clinical agencies and curriculum planners to ensure maximum learning in the clinical by recognizing the significance of the stressors encountered and help students develop positive coping strategies to manage the clinical stressors encountered. Further research is required look at the perspective of clinical stressors from clinical tutors who supervise students during their first clinical practicum.

Peer Review reports

Nursing education programmes aim to provide students with high-quality clinical learning experiences to ensure that nurses can provide safe, direct care to patients [ 1 ]. The nursing baccalaureate programme at the University of Sharjah is a four year program with 137 credits. The programmes has both theoretical and clinical components withs nine clinical courses spread over the four years The first clinical practicum which forms the basis of the study takes place in year 2 semester 2.

Clinical practice experience is an indispensable component of nursing education and links what students learn in the classroom and in skills laboratories to real-life clinical settings [ 2 , 3 , 4 ]. However, a gap exists between theory and practice as the curriculum in the classroom differs from nursing students’ experiences in the clinical nursing practicum [ 5 ]. Clinical nursing training places (or practicums, as they are commonly referred to), provide students with the necessary experiences to ensure that they become proficient in the delivery of patient care [ 6 ]. The clinical practicum takes place in an environment that combines numerous structural, psychological, emotional and organizational elements that influence student learning [ 7 ] and may affect the development of professional nursing competencies, such as compassion, communication and professional identity [ 8 ]. While clinical training is a major component of nursing education curricula, stress related to clinical training is common among students [ 9 ]. Furthermore, the nursing literature indicates that the first exposure to clinical learning is one of the most stressful experiences during undergraduate studies [ 8 , 10 ]. Thus, the clinical component of nursing education is considered more stressful than the theoretical component. Students often view clinical learning, where most learning takes place, as an unsupportive environment [ 11 ]. In addition, they note strained relationships between themselves and clinical preceptors and perceive that the negative attitudes of clinical staff produce stress [ 12 ].

The effects of stress on nursing students often involve a sense of uncertainty, uneasiness, or anxiety. The literature is replete with evidence that nursing students experience a variety of stressors during their clinical practicum, beginning with the first clinical rotation. Nursing is a complex profession that requires continuous interaction with a variety of individuals in a high-stress environment. Stress during clinical learning can have multiple negative consequences, including low academic achievement, elevated levels of burnout, and diminished personal well-being [ 13 , 14 ]. In addition, both theoretical and practical research has demonstrated that increased, continual exposure to stress leads to cognitive deficits, inability to concentrate, lack of memory or recall, misinterpretation of speech, and decreased learning capacity [ 15 ]. Furthermore, stress has been identified as a cause of attrition among nursing students [ 16 ].

Most sources of stress have been categorized as academic, clinical or personal. Each person copes with stress differently [ 17 ], and utilizes deliberate, planned, and psychological efforts to manage stressful demands [ 18 ]. Coping mechanisms are commonly termed adaptation strategies or coping skills. Labrague et al. [ 19 ] noted that students used critical coping strategies to handle stress and suggested that problem solving was the most common coping or adaptation mechanism used by nursing students. Nursing students’ coping strategies affect their physical and psychological well-being and the quality of nursing care they offer. Therefore, identifying the coping strategies that students use to manage stressors is important for early intervention [ 20 ].

Studies on nursing students’ coping strategies have been conducted in various countries. For example, Israeli nursing students were found to adopt a range of coping mechanisms, including talking to friends, engaging in sports, avoiding stress and sadness/misery, and consuming alcohol [ 21 ]. Other studies have examined stress levels among medical students in the Arab region. Chaabane et al. [ 15 ], conducted a systematic review of sudies in Arab countries, including Saudi Arabia, Egypt, Jordan, Iraq, Pakistan, Oman, Palestine and Bahrain, and reported that stress during clinical practicums was prevalent, although it could not be determined whether this was limited to the initial clinical course or occurred throughout clinical training. Stressors highlighted during the clinical period in the systematic review included assignments and workload during clinical practice, a feeling that the requirements of clinical practice exceeded students’ physical and emotional endurance and that their involvement in patient care was limited due to lack of experience. Furthermore, stress can have a direct effect on clinical performance, leading to mental disorders. Tung et al. [ 22 ], reported that the prevalence of depression among nursing students in Arab countries is 28%, which is almost six times greater than the rest of the world [ 22 ]. On the other hand, Saifan et al. [ 5 ], explored the theory-practice gap in the United Arab Emirates and found that clinical stressors could be decreased by preparing students better for clinical education with qualified clinical faculty and supportive preceptors.

The purpose of this study was to identify the stressors experienced by undergraduate nursing students in the United Arab Emirates during their first clinical training and the basic adaptation approaches or coping strategies they used. Recognizing or understanding different coping processes can inform the implementation of corrective measures when students experience clinical stress. The findings of this study may provide valuable information for nursing programmes, nurse educators, and clinical administrators to establish adaptive strategies to reduce stress among students going clinical practicums, particularly stressors from their first clinical training in different healthcare settings.

A qualitative approach was adopted to understand clinical stressors and coping strategies from the perspective of nurses’ lived experience. Qualitative content analysis was employed to obtain rich and detailed information from our qualitative data. Qualitative approaches seek to understand the phenomenon under study from the perspectives of individuals with lived experience [ 23 ]. Qualitative content analysis is an interpretive technique that examines the similarities and differences between and within different areas of text while focusing on the subject [ 24 ]. It is used to examine communication patterns in a repeatable and systematic way [ 25 ] and yields rich and detailed information on the topic under investigation [ 23 ]. It is a method of systematically coding and categorizing information and comprises a process of comprehending, interpreting, and conceptualizing the key meanings from qualitative data [ 26 ].

Setting and participants

This study was conducted after the clinical rotations ended in April 2022, between May and June in the nursing programme at the College of Health Sciences, University of Sharjah, in the United Arab Emirates. The study population comprised undergraduate nursing students who were undergoing their first clinical training and were recruited using purposive sampling. The inclusion criteria for this study were second-year nursing students in the first semester of clinical training who could speak English, were willing to participate in this research, and had no previous clinical work experience. The final sample consisted of 30 students.

Research instrument

The research instrument was a semi structured interview guide. The interview questions were based on an in-depth review of related literature. An intensive search included key words in Google Scholar, PubMed like the terms “nursing clinical stressors”, “nursing students”, and “coping mechanisms”. Once the questions were created, they were validated by two other faculty members who had relevant experience in mental health. A pilot test was conducted with five students and based on their feedback the following research questions, which were addressed in the study.

How would you describe your clinical experiences during your first clinical rotations?

In what ways did you find the first clinical rotation to be stressful?

What factors hindered your clinical training?

How did you cope with the stressors you encountered in clinical training?

Which strategies helped you cope with the clinical stressors you encountered?

Data collection

Semi-structured interviews were chosen as the method for data collection. Semi structured interviews are a well-established approach for gathering data in qualitative research and allow participants to discuss their views, experiences, attitudes, and beliefs in a positive environment [ 27 ]. This approach allows for flexibility in questioning thereby ensuring that key topics related to clinical learning stressors and coping strategies would be explored. Participants were given the opportunity to express their views, experiences, attitudes, and beliefs in a positive environment, encouraging open communication. These semi structured interviews were conducted by one member of the research team (MAS) who had a mental health background, and another member of the research team who attended the interviews as an observer (JMD). Neither of these researchers were involved in teaching the students during their clinical practicum, which helped to minimize bias. The interviews took place at the University of Sharjah, specifically in building M23, providing a familiar and comfortable environment for the participant. Before the interviews were all students who agreed to participate were provided with an explanation of the study’s purpose. The time and location of each interview were arranged. Before the interviews were conducted, all students who provided consent to participate received an explanation of the purpose of the study, and the time and place of each interview were arranged to accommodate the participants’ schedules and preferences. The interviews were conducted after the clinical rotation had ended in April, and after the final grades had been submitted to the coordinator. The timings of the interviews included the month of May and June which ensured that participants have completed their practicum experience and could reflect on the stressors more comprehensively. The interviews were audio-recorded with the participants’ consent, and each interview lasted 25–40 min. The data were collected until saturation was reached for 30 students. Memos and field notes were also recorded as part of the data collection process. These additional data allowed for triangulation to improve the credibility of the interpretations of the data [ 28 ]. Memos included the interviewers’ thoughts and interpretations about the interviews, the research process (including questions and gaps), and the analytic progress used for the research. Field notes were used to record the interviewers’ observations and reflections on the data. These additional data collection methods were important to guide the researchers in the interpretation of the data on the participants’ feelings, perspectives, experiences, attitudes, and beliefs. Finally, member checking was performed to ensure conformability.

Data analysis

The study used the content analysis method proposed by Graneheim and Lundman [ 24 ]. According to Graneheim and Lundman [ 24 ], content analysis is an interpretive technique that examines the similarities and differences between distinct parts of a text. This method allows researchers to determine exact theoretical and operational definitions of words, phrases, and symbols by elucidating their constituent properties [ 29 ]. First, we read the interview transcripts several times to reach an overall understanding of the data. All verbatim transcripts were read several times and discussed among all authors. We merged and used line-by-line coding of words, sentences, and paragraphs relevant to each other in terms of both the content and context of stressors and coping mechanisms. Next, we used data reduction to assess the relationships among themes using tables and diagrams to indicate conceptual patterns. Content related to stress encountered by students was extracted from the transcripts. In a separate document, we integrated and categorized all words and sentences that were related to each other in terms of both content and context. We analyzed all codes and units of meaning and compared them for similarities and differences in the context of this study. Furthermore, the emerging findings were discussed with other members of the researcher team. The final abstractions of meaningful subthemes into themes were discussed and agreed upon by the entire research team. This process resulted in the extraction of three main themes in addition to two subthemes related to stress and coping strategies.

Ethical considerations

The University of Sharjah Research Ethics Committee provided approval to conduct this study (Reference Number: REC 19-12-03-01-S). Before each interview, the goal and study procedures were explained to each participant, and written informed consent was obtained. The participants were informed that participation in the study was voluntary and that they could withdraw from the study at any time. In the event they wanted to withdraw from the study, all information related to the participant would be removed. No participant withdrew from the study. Furthermore, they were informed that their clinical practicum grade would not be affected by their participation in this study. We chose interview locations in Building M23that were private and quiet to ensure that the participants felt at ease and confident in verbalizing their opinions. No participant was paid directly for involvement in this study. In addition, participants were assured that their data would remain anonymous and confidential. Confidentiality means that the information provided by participants was kept private with restrictions on how and when data can be shared with others. The participants were informed that their information would not be duplicated or disseminated without their permission. Anonymity refers to the act of keeping people anonymous with respect to their participation in a research endeavor. No personal identifiers were used in this study, and each participant was assigned a random alpha-numeric code (e.g., P1 for participant 1). All digitally recorded interviews were downloaded to a secure computer protected by the principal investigator with a password. The researchers were the only people with access to the interview material (recordings and transcripts). All sensitive information and materials were kept secure in the principal researcher’s office at the University of Sharjah. The data will be maintained for five years after the study is completed, after which the material will be destroyed (the transcripts will be shredded, and the tapes will be demagnetized).

In total, 30 nursing students who were enrolled in the nursing programme at the Department of Nursing, College of Health Sciences, University of Sharjah, and who were undergoing their first clinical practicum participated in the study. Demographically, 80% ( n  = 24) were females and 20% ( n  = 6) were male participants. The majority (83%) of study participants ranged in age from 18 to 22 years. 20% ( n  = 6) were UAE nationals, 53% ( n  = 16) were from Gulf Cooperation Council countries, while 20% ( n  = 6) hailed from Africa and 7% ( n  = 2) were of South Asian descent. 67% of the respondents lived with their families while 33% lived in the hostel. (Table  1 )

Following the content analysis, we identified three main themes: (1) managing expectations, (2) theory-practice gap and 3)learning to cope. Learning to cope had two subthemes: positive coping strategies and negative coping strategies. An account of each theme is presented along with supporting excerpts for the identified themes. The identified themes provide valuable insight into the stressors encountered by students during their first clinical practicum. These themes will lead to targeted interventions and supportive mechanisms that can be built into the clinical training curriculum to support students during clinical practice.

Theme 1: managing expectations

In our examination of the stressors experienced by nursing students during their first clinical practicum and the coping strategies they employed, we identified the first theme as managing expectations.

The students encountered expectations from various parties, such as clinical staff, patients and patients’ relatives which they had to navigate. They attempted to fulfil their expectations as they progressed through training, which presented a source of stress. The students noted that the hospital staff and patients expected them to know how to perform a variety of tasks upon request, which made the students feel stressed and out of place if they did not know how to perform these tasks. Some participants noted that other nurses in the clinical unit did not allow them to participate in nursing procedures, which was considered an enormous impediment to clinical learning, as noted in the excerpt below:

“…Sometimes the nurses… They will not allow us to do some procedures or things during clinical. And sometimes the patients themselves don’t allow us to do procedures” (P5).

Some of the students noted that they felt they did not belong and felt like foreigners in the clinical unit. Excerpts from the students are presented in the following quotes;

“The clinical environment is so stressful. I don’t feel like I belong. There is too little time to build a rapport with hospital staff or the patient” (P22).

“… you ask the hospital staff for some guidance or the location of equipment, and they tell us to ask our clinical tutor …but she is not around … what should I do? It appears like we do not belong, and the sooner the shift is over, the better” (P18).

“The staff are unfriendly and expect too much from us students… I feel like I don’t belong, or I am wasting their (the hospital staff’s) time. I want to ask questions, but they have loads to do” (P26).

Other students were concerned about potential failure when working with patients during clinical training, which impacted their confidence. They were particularly afraid of failure when performing any clinical procedures.

“At the beginning, I was afraid to do procedures. I thought that maybe the patient would be hurt and that I would not be successful in doing it. I have low self-confidence in doing procedures” (P13).

The call bell rings, and I am told to answer Room No. XXX. The patient wants help to go to the toilet, but she has two IV lines. I don’t know how to transport the patient… should I take her on the wheelchair? My eyes glance around the room for a wheelchair. I am so confused …I tell the patient I will inform the sister at the nursing station. The relative in the room glares at me angrily … “you better hurry up”…Oh, I feel like I don’t belong, as I am not able to help the patient… how will I face the same patient again?” (P12).

Another major stressor mentioned in the narratives was related to communication and interactions with patients who spoke another language, so it was difficult to communicate.

“There was a challenge with my communication with the patients. Sometimes I have communication barriers because they (the patients) are of other nationalities. I had an experience with a patient [who was] Indian, and he couldn’t speak my language. I did not understand his language” (P9).

Thus, a variety of expectations from patients, relatives, hospital staff, and preceptors acted as sources of stress for students during their clinical training.

Theme 2: theory-practice gap

Theory-practice gaps have been identified in previous studies. In our study, there was complete dissonance between theory and actual clinical practice. The clinical procedures or practices nursing students were expected to perform differed from the theory they had covered in their university classes and skills lab. This was described as a theory–practice gap and often resulted in stress and confusion.

“For example …the procedures in the hospital are different. They are different from what we learned or from theory on campus. Or… the preceptors have different techniques than what we learned on campus. So, I was stress[ed] and confused about it” (P11).

Furthermore, some students reported that they did not feel that they received adequate briefing before going to clinical training. A related source of stress was overload because of the volume of clinical coursework and assignments in addition to clinical expectations. Additionally, the students reported that a lack of time and time management were major sources of stress in their first clinical training and impacted their ability to complete the required paperwork and assignments:

“…There is not enough time…also, time management at the hospital…for example, we start at seven a.m., and the handover takes 1 hour to finish. They (the nurses at the hospital) are very slow…They start with bed making and morning care like at 9.45 a.m. Then, we must fill [out] our assessment tool and the NCP (nursing care plan) at 10 a.m. So, 15 only minutes before going to our break. We (the students) cannot manage this time. This condition makes me and my friends very stressed out. -I cannot do my paperwork or assignments; no time, right?” (P10).

“Stressful. There is a lot of work to do in clinical. My experiences are not really good with this course. We have a lot of things to do, so many assignments and clinical procedures to complete” (P16).

The participants noted that the amount of required coursework and number of assignments also presented a challenge during their first clinical training and especially affected their opportunity to learn.

“I need to read the file, know about my patient’s condition and pathophysiology and the rationale for the medications the patient is receiving…These are big stressors for my learning. I think about assignments often. Like, we are just focusing on so many assignments and papers. We need to submit assessments and care plans for clinical cases. We focus our time to complete and finish the papers rather than doing the real clinical procedures, so we lose [the] chance to learn” (P25).

Another participant commented in a similar vein that there was not enough time to perform tasks related to clinical requirements during clinical placement.

“…there is a challenge because we do not have enough time. Always no time for us to submit papers, to complete assessment tools, and some nurses, they don’t help us. I think we need more time to get more experiences and do more procedures, reduce the paperwork that we have to submit. These are challenges …” (P14).

There were expectations that the students should be able to carry out their nursing duties without becoming ill or adversely affected. In addition, many students reported that the clinical environment was completely different from the skills laboratory at the college. Exposure to the clinical setting added to the theory-practice gap, and in some instances, the students fell ill.

One student made the following comment:

“I was assisting a doctor with a dressing, and the sight and smell from the oozing wound was too much for me. I was nauseated. As soon as the dressing was done, I ran to the bathroom and threw up. I asked myself… how will I survive the next 3 years of nursing?” (P14).

Theme 3: learning to cope

The study participants indicated that they used coping mechanisms (both positive and negative) to adapt to and manage the stressors in their first clinical practicum. Important strategies that were reportedly used to cope with stress were time management, good preparation for clinical practice, and positive thinking as well as engaging in physical activity and self-motivation.

“Time management. Yes, it is important. I was encouraging myself. I used time management and prepared myself before going to the clinical site. Also, eating good food like cereal…it helps me very much in the clinic” (P28).

“Oh yeah, for sure positive thinking. In the hospital, I always think positively. Then, after coming home, I get [to] rest and think about positive things that I can do. So, I will think something good [about] these things, and then I will be relieved of stress” (P21).

Other strategies commonly reported by the participants were managing their breathing (e.g., taking deep breaths, breathing slowly), taking breaks to relax, and talking with friends about the problems they encountered.

“I prefer to take deep breaths and breathe slowly and to have a cup of coffee and to talk to my friends about the case or the clinical preceptor and what made me sad so I will feel more relaxed” (P16).

“Maybe I will take my break so I feel relaxed and feel better. After clinical training, I go directly home and take a long shower, going over the day. I will not think about anything bad that happened that day. I just try to think about good things so that I forget the stress” (P27).

“Yes, my first clinical training was not easy. It was difficult and made me stressed out…. I felt that it was a very difficult time for me. I thought about leaving nursing” (P7).

I was not able to offer my prayers. For me, this was distressing because as a Muslim, I pray regularly. Now, my prayer time is pushed to the end of the shift” (P11).

“When I feel stress, I talk to my friends about the case and what made me stressed. Then I will feel more relaxed” (P26).

Self-support or self-motivation through positive self-talk was also used by the students to cope with stress.

“Yes, it is difficult in the first clinical training. When I am stress[ed], I go to the bathroom and stand in the front of the mirror; I talk to myself, and I say, “You can do it,” “you are a great student.” I motivate myself: “You can do it”… Then, I just take breaths slowly several times. This is better than shouting or crying because it makes me tired” (P11).

Other participants used physical activity to manage their stress.

“How do I cope with my stress? Actually, when I get stressed, I will go for a walk on campus” (P4).

“At home, I will go to my room and close the door and start doing my exercises. After that, I feel the negative energy goes out, then I start to calm down… and begin my clinical assignments” (P21).

Both positive and negative coping strategies were utilized by the students. Some participants described using negative coping strategies when they encountered stress during their clinical practice. These negative coping strategies included becoming irritable and angry, eating too much food, drinking too much coffee, and smoking cigarettes.

“…Negative adaptation? Maybe coping. If I am stressed, I get so angry easily. I am irritable all day also…It is negative energy, right? Then, at home, I am also angry. After that, it is good to be alone to think about my problems” (P12).

“Yeah, if I…feel stress or depressed, I will eat a lot of food. Yeah, ineffective, like I will be eating a lot, drinking coffee. Like I said, effective, like I will prepare myself and do breathing, ineffective, I will eat a lot of snacks in between my free time. This is the bad side” (P16).

“…During the first clinical practice? Yes, it was a difficult experience for us…not only me. When stressed, during a break at the hospital, I will drink two or three cups of coffee… Also, I smoke cigarettes… A lot. I can drink six cups [of coffee] a day when I am stressed. After drinking coffee, I feel more relaxed, I finish everything (food) in the refrigerator or whatever I have in the pantry, like chocolates, chips, etc” (P23).

These supporting excerpts for each theme and the analysis offers valuable insights into the specific stressors faced by nursing students during their first clinical practicum. These insights will form the basis for the development of targeted interventions and supportive mechanisms within the clinical training curriculum to better support students’ adjustment and well-being during clinical practice.

Our study identified the stressors students encounter in their first clinical practicum and the coping strategies, both positive and negative, that they employed. Although this study emphasizes the importance of clinical training to prepare nursing students to practice as nurses, it also demonstrates the correlation between stressors and coping strategies.The content analysis of the first theme, managing expectations, paves the way for clinical agencies to realize that the students of today will be the nurses of tomorrow. It is important to provide a welcoming environment where students can develop their identities and learn effectively. Additionally, clinical staff should foster an environment of individualized learning while also assisting students in gaining confidence and competence in their repertoire of nursing skills, including critical thinking, problem solving and communication skills [ 8 , 15 , 19 , 30 ]. Another challenge encountered by the students in our study was that they were prevented from participating in clinical procedures by some nurses or patients. This finding is consistent with previous studies reporting that key challenges for students in clinical learning include a lack of clinical support and poor attitudes among clinical staff and instructors [ 31 ]. Clinical staff with positive attitudes have a positive impact on students’ learning in clinical settings [ 32 ]. The presence, supervision, and guidance of clinical instructors and the assistance of clinical staff are essential motivating components in the clinical learning process and offer positive reinforcement [ 30 , 33 , 34 ]. Conversely, an unsupportive learning environment combined with unwelcoming clinical staff and a lack of sense of belonging negatively impact students’ clinical learning [ 35 ].

The sources of stress identified in this study were consistent with common sources of stress in clinical training reported in previous studies, including the attitudes of some staff, students’ status in their clinical placement and educational factors. Nursing students’ inexperience in the clinical setting and lack of social and emotional experience also resulted in stress and psychological difficulties [ 36 ]. Bhurtun et al. [ 33 ] noted that nursing staff are a major source of stress for students because the students feel like they are constantly being watched and evaluated.

We also found that students were concerned about potential failure when working with patients during their clinical training. Their fear of failure when performing clinical procedures may be attributable to low self-confidence. Previous studies have noted that students were concerned about injuring patients, being blamed or chastised, and failing examinations [ 37 , 38 ]. This was described as feeling “powerless” in a previous study [ 7 , 12 ]. In addition, patients’ attitudes towards “rejecting” nursing students or patients’ refusal of their help were sources of stress among the students in our study and affected their self-confidence. Self-confidence and a sense of belonging are important for nurses’ personal and professional identity, and low self-confidence is a problem for nursing students in clinical learning [ 8 , 39 , 40 ]. Our findings are consistent with a previous study that reported that a lack of self-confidence was a primary source of worry and anxiety for nursing students and affected their communication and intention to leave nursing [ 41 ].

In the second theme, our study suggests that students encounter a theory-practice gap in clinical settings, which creates confusion and presents an additional stressors. Theoretical and clinical training are complementary elements of nursing education [ 40 ], and this combination enables students to gain the knowledge, skills, and attitudes necessary to provide nursing care. This is consistent with the findings of a previous study that reported that inconsistencies between theoretical knowledge and practical experience presented a primary obstacle to the learning process in the clinical context [ 42 ], causing students to lose confidence and become anxious [ 43 ]. Additionally, the second theme, the theory-practice gap, authenticates Safian et al.’s [ 5 ] study of the theory-practice gap that exists United Arab Emirates among nursing students as well as the need for more supportive clinical faculty and the extension of clinical hours. The need for better time availability and time management to complete clinical tasks were also reported by the students in the study. Students indicated that they had insufficient time to complete clinical activities because of the volume of coursework and assignments. Our findings support those of Chaabane et al. [ 15 ]. A study conducted in Saudi Arabia [ 44 ] found that assignments and workload were among the greatest sources of stress for students in clinical settings. Effective time management skills have been linked to academic achievement, stress reduction, increased creativity [ 45 ], and student satisfaction [ 46 ]. Our findings are also consistent with previous studies that reported that a common source of stress among first-year students was the increased classroom workload [ 19 , 47 ]. As clinical assignments and workloads are major stressors for nursing students, it is important to promote activities to help them manage these assignments [ 48 ].

Another major challenge reported by the participants was related to communicating and interacting with other nurses and patients. The UAE nursing workforce and population are largely expatriate and diverse and have different cultural and linguistic backgrounds. Therefore, student nurses encounter difficulty in communication [ 49 ]. This cultural diversity that students encounter in communication with patients during clinical training needs to be addressed by curriculum planners through the offering of language courses and courses on cultural diversity [ 50 ].

Regarding the third and final theme, nursing students in clinical training are unable to avoid stressors and must learn to cope with or adapt to them. Previous research has reported a link between stressors and the coping mechanisms used by nursing students [ 51 , 52 , 53 ]. In particular, the inability to manage stress influences nurses’ performance, physical and mental health, attitude, and role satisfaction [ 54 ]. One such study suggested that nursing students commonly use problem-focused (dealing with the problem), emotion-focused (regulating emotion), and dysfunctional (e.g., venting emotions) stress coping mechanisms to alleviate stress during clinical training [ 15 ]. Labrague et al. [ 51 ] highlighted that nursing students use both active and passive coping techniques to manage stress. The pattern of clinical stress has been observed in several countries worldwide. The current study found that first-year students experienced stress during their first clinical training [ 35 , 41 , 55 ]. The stressors they encountered impacted their overall health and disrupted their clinical learning. Chaabane et al. [ 15 ] reported moderate and high stress levels among nursing students in Bahrain, Egypt, Iraq, Jordan, Oman, Pakistan, Palestine, Saudi Arabia, and Sudan. Another study from Bahrain reported that all nursing students experienced moderate to severe stress in their first clinical placement [ 56 ]. Similarly, nursing students in Spain experienced a moderate level of stress, and this stress was significantly correlated with anxiety [ 30 ]. Therefore, it is imperative that pastoral systems at the university address students’ stress and mental health so that it does not affect their clinical performance. Faculty need to utilize evidence-based interventions to support students so that anxiety-producing situations and attrition are minimized.

In our study, students reported a variety of positive and negative coping mechanisms and strategies they used when they experienced stress during their clinical practice. Positive coping strategies included time management, positive thinking, self-support/motivation, breathing, taking breaks, talking with friends, and physical activity. These findings are consistent with those of a previous study in which healthy coping mechanisms used by students included effective time management, social support, positive reappraisal, and participation in leisure activities [ 57 ]. Our study found that relaxing and talking with friends were stress management strategies commonly used by students. Communication with friends to cope with stress may be considered social support. A previous study also reported that people seek social support to cope with stress [ 58 ]. Some students in our study used physical activity to cope with stress, consistent with the findings of previous research. Stretching exercises can be used to counteract the poor posture and positioning associated with stress and to assist in reducing physical tension. Promoting such exercise among nursing students may assist them in coping with stress in their clinical training [ 59 ].

Our study also showed that when students felt stressed, some adopted negative coping strategies, such as showing anger/irritability, engaging in unhealthy eating habits (e.g., consumption of too much food or coffee), or smoking cigarettes. Previous studies have reported that high levels of perceived stress affect eating habits [ 60 ] and are linked to poor diet quality, increased snacking, and low fruit intake [ 61 ]. Stress in clinical settings has also been linked to sleep problems, substance misuse, and high-risk behaviors’ and plays a major role in student’s decision to continue in their programme.

Implications of the study

The implications of the study results can be grouped at multiple levels including; clinical, educational, and organizational level. A comprehensive approach to addressing the stressors encountered by nursing students during their clinical practicum can be overcome by offering some practical strategies to address the stressors faced by nursing students during their clinical practicum. By integrating study findings into curriculum planning, mentorship programs, and organizational support structures, a supportive and nurturing environment that enhances students’ learning, resilience, and overall success can be envisioned.

Clinical level

Introducing simulation in the skills lab with standardized patients and the use of moulage to demonstrate wounds, ostomies, and purulent dressings enhances students’ practical skills and prepares them for real-world clinical scenarios. Organizing orientation days at clinical facilities helps familiarize students with the clinical environment, identify potential stressors, and introduce interventions to enhance professionalism, social skills, and coping abilities Furthermore, creating a WhatsApp group facilitates communication and collaboration among hospital staff, clinical tutors, nursing faculty, and students, enabling immediate support and problem-solving for clinical situations as they arise, Moreover, involving chief nursing officers of clinical facilities in the Nursing Advisory Group at the Department of Nursing promotes collaboration between academia and clinical practice, ensuring alignment between educational objectives and the needs of the clinical setting [ 62 ].

Educational level

Sharing study findings at conferences (we presented the results of this study at Sigma Theta Tau International in July 2023 in Abu Dhabi, UAE) and journal clubs disseminates knowledge and best practices among educators and clinicians, promoting awareness and implementation of measures to improve students’ learning experiences. Additionally we hold mentorship training sessions annually in January and so we shared with the clinical mentors and preceptors the findings of this study so that they proactively they are equipped with strategies to support students’ coping with stressors during clinical placements.

Organizational level

At the organizational we relooked at the available student support structures, including counseling, faculty advising, and career advice, throughout the nursing program emphasizing the importance of holistic support for students’ well-being and academic success as well as retention in the nursing program. Also, offering language courses as electives recognizes the value of communication skills in nursing practice and provides opportunities for personal and professional development.

For first-year nursing students, clinical stressors are inevitable and must be given proper attention. Recognizing nursing students’ perspectives on the challenges and stressors experienced in clinical training is the first step in overcoming these challenges. In nursing schools, providing an optimal clinical environment as well as increasing supervision and evaluation of students’ practices should be emphasized. Our findings demonstrate that first-year nursing students are exposed to a variety of different stressors. Identifying the stressors, pressures, and obstacles that first-year students encounter in the clinical setting can assist nursing educators in resolving these issues and can contribute to students’ professional development and survival to allow them to remain in the profession. To overcome stressors, students frequently employ problem-solving approaches or coping mechanisms. The majority of nursing students report stress at different levels and use a variety of positive and negative coping techniques to manage stress.

The present results may not be generalizable to other nursing institutions because this study used a purposive sample along with a qualitative approach and was limited to one university in the Middle East. Furthermore, the students self-reported their stress and its causes, which may have introduced reporting bias. The students may also have over or underreported stress or coping mechanisms because of fear of repercussions or personal reasons, even though the confidentiality of their data was ensured. Further studies are needed to evaluate student stressors and coping now that measures have been introduced to support students. Time will tell if these strategies are being used effectively by both students and clinical personnel or if they need to be readdressed. Finally, we need to explore the perceptions of clinical faculty towards supervising students in their first clinical practicum so that clinical stressors can be handled effectively.

Data availability

The data sets are available with the corresponding author upon reasonable request.

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Jacqueline Maria Dias, Muhammad Arsyad Subu, Nabeel Al-Yateem, Fatma Refaat Ahmed, Syed Azizur Rahman, Mini Sara Abraham, Sareh Mirza Forootan, Farzaneh Ahmad Sarkhosh & Fatemeh Javanbakh

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JMD conceptualized the idea and designed the methodology, formal analysis, writing original draft and project supervision and mentoring. MAS prepared the methodology and conducted the qualitative interviews and analyzed the methodology and writing of original draft and project supervision. NY, FRA, SAR, MSA writing review and revising the draft. SMF, FAS, FJ worked with MAS on the formal analysis and prepared the first draft.All authors reviewed the final manuscipt of the article.

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Dias, J.M., Subu, M.A., Al-Yateem, N. et al. Nursing students’ stressors and coping strategies during their first clinical training: a qualitative study in the United Arab Emirates. BMC Nurs 23 , 322 (2024). https://doi.org/10.1186/s12912-024-01962-5

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